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Customer Service

Customer Service Representative Customer Service - Coast to Coast (North America) - Every day of the year
Visitors or Guests - Need assistance or want to contact us?

Since 1994 Owner Direct Vacation Rentals has provided Live Assistance every day of the year. We have made the process of reaching someone or finding an answer to your questions fast and easy!


General Guest Inquiries ............... res@ownerdirect.com
Owner Support ........................... support@ownerdirect.com

Pacific Std Time Hours - 7am to 9pm

Eastern Std Time Hours - 10am to Midnight

Click to verify BBB accreditation and to see a BBB report.     Consumer Protection BC

Toll Free from Canada, mainland USA, Alaska and Hawaii: 1 888 869 6377
International, ....... 1-250-469-9543
Toll Free from United Kingdom, 0-800-249-4265
Toll Free from Australia 1-800-150-197
Destin, Florida - 1-850-460-3051
Orlando, Kissimmee, Florida - 1-407-552-3019

OwnerDirect Help http://help.ownerdirect.com/

Owner Direct Reviews

iTravex - Point Based Vacation Home Exchange www.itravex.com
Click the following link to reach iTravex Customer Service
iTravex Help/FAQ Assistance......................http://help.itravex.com/

Online marketing requests: marketing@ownerdirect.com


Canadian Vacation Rentals Head Office

Owner Direct Rentals Inc.
119 Hallam Court
Lake Country, BC, Canada

Florida - United States Vacation Rentals Office
Owner Direct Rentals Inc.
981 Hwy 98 E
Suite 3143
Destin, Florida 32541

Who is Owner Direct?
Owner Direct Vacation Rentals started in 1994 and currently represents thousands of "Vacation Rental Homes" in hundreds of resorts around the world. We are dedicated to helping you find your best choice of holiday accommodations through our high standards of customer service, quick response times and a highly dedicated staff.

A + Better Business Bureau Rating
One of the top rated vacation rental companies on the web! Owner Direct Reviews

Warning! - Companies or individuals using the name Owner Direct
Owner Direct does NOT use any external agents or free websites like Kijiji or Craigslist to conduct it's business of rental bookings through. Anyone answering their personal phones and using the Owner Direct name in communications are NOT affiliated with Owner Direct.com whatsoever. Owner Direct does NOT recommend use of these websites for booking vacation rentals. Contact us if you have any questions.

Please note we are not OwnerS Direct.com and not affiliated with the company OwnerS Direct a vacation rental site based in the UK. … read more

Interested in Employment?
Apply for a Customer Service Position through this ad - Employment Application

Unique Matching Service
We are not another vacation rental Web Directory. We match guests with owners of holiday homes, villas, condos, cabins, RVs, houseboats and other types of lodging. Thousands of guests visit our web site every day (view our Website Visitor Statistics).

Our Top Vacation Accommodation Destinations
Experience the difference, no waiting
Toll Free USA, Canada 1.888.869.6377
Toll Free UK 0.800.249.4265
Toll Free Australia 1.800.150.197
International Rentals 1.250.469.9543