Customer Service

Customer Service is available between 7am & 9 pm (Pacific Standard Time)..... Every day of the year.
	Visitors or Guests - Need Assistance or want to Contact Us? 1. Enter a phrase or keyword below and click Search to see a list of possible answers immediately. 2. If you can't find an answer, submit a Request for Assistance found at the bottom of the search results pages. 3. Want to call or email us instead, just Contact Us.

Registered Owners or Partners - Click here for Your Account Based Support

Top Guest Questions

1. How do I book or make a match for a property? Answer
2. How can I find out where the property is located exactly? Answer
3. Does the total cost quoted to me shown include all charges? Answer
4. How does rent payment get distributed when booking a property? Answer
5. Do charges happen immediately or do I get a chance to communicate with the Owner first ? Answer
6. Why Use Owner Direct? Testimonials.

Top Owner Questions

1. What does it cost to register or list property on the Owner Direct web site ? Answer
2. How do I update my Rates and Availability? Availability & Rates
3. When will my property be activated and made live on the web site? Answer
4. How does payment get distributed when a guest books my property? Answer
5. How do I change or upload new photos of my property? Answer

Who is Owner Direct?
Owner Direct Vacation Rentals Inc.' started in 1994 and currently represents thousands of 'Vacation Rental Homes' and 'Bed and Breakfast Homes' (units) in hundreds of resorts around the world. We are dedicated to helping you find your best choice of holiday accommodations through our high standards of customer service, quick response times and a highly dedicated staff.

Unique Matching Service
We are not another Web Directory, Owner Direct is popular with our owners and guests alike. We match guests with owners of holiday homes, villas, condos, cabins, B&B rooms, RVs, houseboats and other types of lodging. Thousands of guests visit our web site every day (view our Website Visitor Statistics).

Employment Opportunities
To view current employment opportunities - Click Here