Privacy Policy

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Privacy Policy for Owner Direct Vacation Rentals Inc.

Technological growth has revolutionized the way businesses gather, use and disclose information. Emerging technologies require heightened vigilance in the collection, use and disclosure of personal information. We are committed to protecting the confidentiality and privacy of personal information we hold about our customers. This Policy reflects that commitment.

Personal information could be used to identify a specific individual. It may include but not be limited to information such as your name, home address, phone numbers, e-mail addresses, web site URL, matches, absentee instructions and emergency contacts.

We require your personal information in order to establish your record (i.e. guest or owner record) and we collect the information from you.

We use your personal information for the purposes reasonably required in order for us to carry on business, including the following:

Situations where we may be required to disclose personal information about our customers or other individuals with whom we do business are varied. Some examples are:

We carry out our commitment to personal information security in several ways:

Please note that you may withdraw or limit your consent to our collection, use, or disclosure of your personal information at any time, subject to any legal or contractual restrictions.

We will process and implement such requests within a reasonable amount of time. Please note that such requests may limit our ability to provide you with the optimal level of service or any service.

Our Commitment to Protecting Privacy of Personal Information	Technological growth has revolutionized the way businesses gather, use and disclose information. Emerging technologies require heightened vigilance in the collection, use and disclosure of personal information. We are committed to protecting the confidentiality and privacy of personal information we hold about our customers. This Policy reflects that commitment.
What is Personal Information?	Personal information could be used to identify a specific individual. It may include but not be limited to information such as your name, home address, phone numbers, e-mail addresses, web site URL, matches, absentee instructions and emergency contacts.
How Do We Use Personal Information?	We require your personal information in order to establish your record (i.e. guest or owner record) and we collect the information from you. We use your personal information for the purposes reasonably required in order for us to carry on business, including the following: identify you; ensure our records are correct; establish and administer your registration with us; dealing with an emergency through alternate contacts; create and maintain an effective business relationship; and send information to you.
Disclosing Personal Information	Situations where we may be required to disclose personal information about our customers or other individuals with whom we do business are varied. Some examples are: To Assist an Owner : We disclose guest information to the owner of a unit when the guest has expressed interest in booking the owner's unit. To Assist a Guest : We disclose owner information to a guest who has expressed interest in the owner's unit. To Assist a Customer's Agent : We may disclose an individual's personal information to a person whom we reasonably believe to be acting as the individual's agent for the purpose of gathering that information. For example, we may disclose information to an individual's legal counsel if we are satisfied that that person is seeking the information at the request of the individual. To Facilitate Accounting Process : We may disclose information for the purpose of collecting on a debt obligation owing to us. To Protect a Person or Persons from Imminent Danger : to a public authority, or its agent, if we reasonably believe that the disclosure is required to preserve life or property from imminent danger, and it appears that the danger could be minimized or avoided by disclosing the information. Specific Confidential Situations : to third parties in connection with a proposed sale of part or all of our business. In such case, we will obtain the agreement of the third parties to protect the confidentiality of that information. For Legal Compliance : for law enforcement purposes and to the extent required to comply with legal requirements or regulatory orders.
Our Commitment to Your Personal Information Security	We carry out our commitment to personal information security in several ways: We limit the collection, use and disclosure of personal information to that reasonably required in order for us to carry on our business. We ensure appropriate safeguards are in place to protect the personal information we have in our custody or control. We make it possible for you to maintain your own personal information through your account. Upon request, we will provide a description of the security measures applicable to personal information within our custody or control along with a summary of our privacy complaint procedure.
Your Options Regarding Personal Information	Please note that you may withdraw or limit your consent to our collection, use, or disclosure of your personal information at any time, subject to any legal or contractual restrictions. We will process and implement such requests within a reasonable amount of time. Please note that such requests may limit our ability to provide you with the optimal level of service or any service.
Our Commitment	We do not provide personal information about our customers or other individuals to third parties for any reasons other than those described above, nor do we sell lists of this information. Unless we hear from you, we will assume you wish us to continue to collect, use and disclose your personal information in accordance with our Privacy Policy described above.
Who to Contact	For privacy related requests, concerns and questions, please call 1-888 869 6377 or send an e-mail to our Privacy Officer, Dave Bowering at dave@ownerdirect.com.