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"Dear Owner Direct, Thank you for your kind emails and your services. I was impressed by the professional manner the business is operated, the owners are all lucky to have such a professional organization representing them. "Aloha, Just
wanted to say "Mahalo" for all your hard work in renting my properties. Your
company is a great asset. Thank you so much." "You
all have been superb! Trust me. I have recieved poor to no feedback so
many times that I was becoming despondant. I will write any type of favorable
review of your company that you want. I read these type of comments.
I think that they help. I trust the property based on your responses....actually,
the owners should know how impressive you are. Again, I will do what
I can. I would certainly entrust any property I would ever acquire to
your company. Sorry for the long comment but it is very comforting to
see your kind and thoughtful responses." "Hi
Sherri, "Hi Christina, The quick replies from your office were much appreciated, and I felt I was dealing with a very efficient company. " Thank you, Mike, Australia "Krista - I just wanted to let you know that we have finalized our agreement for the June rental in Canmore, Alberta, Canada. Owner Direct has been extremely responsive to our questions and we will use you again on future rentals. Sincerely, Suzy "Thank you Sherri, You guys are amazing, thank you for your quick response! You have been absolutely amazing and I am very impressed by how customer-focused you are!" Sylvia, Vancouver, BC, Canada "First I would like to compliment your on the truly outstanding job you are doing with your web site. Ease of use A+, Easy access to situation specific help A+, Owner maintenance A+, Customer satisfaction A+, and lastly credit card processing A++++. Thank You - I am listed on 72 travel sites and the GDS via reserv.com and I give you a ranking of #1. I have been meaning to give you your well deserved Kudos." Richard, Crescent City, CA, USA Crescent City Condo Rentals - Unit 9458 "Yes, thank you - I spoke with Sherri today (who was very helpful) and we've booked a place. I would also like to say that I really just stumbled onto your website by accident while searching out vacation spots and I've been very impressed with it. I checked out a few other owner vacation websites, and yours is far and away the clearest, most user friendly website with the most comprehensive information. Add to that the fact that I've received excellent customer service and I wouldn't hesitate to recommend your company to anyone looking to book a vacation accommodation. Thanks." Lesley "Hi Tania, Thank you for the update. Since we have kids activities through out the day you might not be able to reach us by phone. I will check our e-mail whenever we are home. As I understand the ball is in your court until you contact the owner. Could you please instruct me what should be my next step. Thank you again for your help. I've dealt with owner direct in the past and every time you gave us the exceptional service. I am happy to be your customer again. Cheers !" Zorana, Vancouver, BC, Canada "The reason I did not complete the transaction was because of my own personal circumstances and absolutely nothing to do with your service which I found faultless. I consider myself fortunate to have found your site and hope to be using it frequently in the future. I really can offer no suggestions as to how it could be improved, it answered all my needs admirably. You may be interested to learn that the people from your office who I spoke to were unfailingly pleasant, helpful and agreeable, in fact, they were so engaging that I felt bad for not being in a position to be able to finalize the transaction. They all came across as very nice people, and gave me every consideration. If I am treated in the same manner the next time I contact you I will be quite content, I consider it a pleasure to do business with you . Thanks for your help." Jane, Seattle, Washington "I just wanted to say that the service I received from Owner Direct (and Nikki specifically) were far beyond what I expected. The speedy responses, additional help and overall experience of dealing with Owner Direct were all terrific. Thanks very much. We're really looking forward to staying at this property and look forward to using Owner Direct again." Don, Calgary, AB, Canada "The request and use of the facility happened all within 2 hours. You guys rock!" Terri, Bainbridge Island, WA, USA "Thanks to you and to the young woman I spoke to on the phone. She was very considerate and helpful. I appreciate both of your efforts. One more reason to continue to use Owner Direct for my vacation rentals! Thanks again." Jack, Vancouver, BC, Canada "I REALLY like the ongoing attention to your web design - maps are great, and ongoing improvements to easy access and easy mechanisms for maintaining control of availability/rates, specials, etc. Staff continue to be open to a number of suggestions and have been, as always, extremely accommodating to a number of varied and sometimes complicated requests. Keep up the great work!" "I've received several helpful hints to support the ongoing rental of my unit and really want to thank you folks for all the assistance provided." John, Kissimmee, Florida "By the way, your website is very impressive, very slick and user friendly. The uploading of data was really simple. Regards," Paul, UAE "Again I would like to thank you for all your assistance in the past. The service you and your company have provided has been fantastic. I have already and will continue to pass on your website details to friends as it is a very easy and convenient way to find accommodation especially for families." Annie, Victoria, AU "We are very pleased with the way your site is run. Many thanks.Regards," Anne, Kelowna, BC "Please note our property has been sold and the people are not interested in a vacation rental. I would like to thank you for all your help with booking our property, I will continue to recommend your service. It is the best around. Thanks," Rick and Sandy Macdonald, Westbank, BC "I found your service through my daughter that uses your services a lot at Big White ski resort. I found and booked a property in Kelowna for June 22,23 and 24. We love the service and look forward to using your services for our vacation suites." Don, Walla Walla, WA "Thank you Sherri... you guys have gone way above and beyond to get this site up. I appreciate it :) " Lana "Thanks
for your fast work and helpful, fast reply. I love that site and am
looking forward to renting through you. " "Just had to send a quick note to say we were very pleased with your service for our recent trip to Florida. We really enjoyed staying at the Mystic Dunes Resort. Thanks so much for your very professional and efficient service." Susan, St. Stephen, New Brunswick, Canada "Dear Ladies, Thank you for sending me such nice guests. They were great, and really enjoyed their time here in Scottsdale, and at my condo. The other folks you have sent have been very nice and neat too. I will tell anyone I know who would like their place rented, about your great service. Sincerely," Donna, Scottsdale, Arizona, USA Scottsdale Condo Rental - Unit #94630 "Dear Owners Direct: My husband and I wanted to thank you for your professional approach in finding us a match for accommodations. Even though we did not end up getting the unit for the dates we needed, we would not hesitate to use your service again. I have already recommended your service to a workmate who is planning a trip to Hawaii. Thank you again and we hope to book through you on our next trip. Sincerely," Dawn and Jeff, Nanaimo, BC, Canada "I just want to thank you again for your excellent assistance. Although we really like the condo and it is offered at an excellent price, we have a strong preference to be on the top floor so that there is no chance of getting noisy neighbors above us. Thank you again." Paul, Flower Mound, Texas, USA "Nikki, I must commend you on your service. I haven't seen this much dedication in a long time. It is most refreshing." Thanks again for all your help, Regards," Mike, Burnaby, BC, Canada "Dear Karyn, Thanks so much for your good help. I really appreciate the excellent, very kind service from Owner Direct." Cheerfully, Robin, Victoria, BC, Canada "I would like to mention how happy we are with both the booking activity that your firm has generated AND the customer service level. You should feel proud of the company and the team that you have assembled. Thanks for the efforts !! " Millard, Calgary, Alberta, Canada Radium Hot Springs BC Vacation Rentals - Unit #28734 "Thank you Joyce and many thanks to Gen as well. I have been in touch with [the owner] and I know we are going to have a wonderful stay in his unit. I am very impressed with the professionalism of Owners Direct and I hope to be able to use your services again. I know I will be recommending you to friends. " Margaret, New Lambton Heights, Australia "Thank you for your professionalism, Great Job." Derek Alleyne "I just have to say- you guys are excellent at your jobs! I can't believe how fast my "unit" is booking up. Thanks so much! I promise the guests will not be disappointed and you can rest assured we will be hospitable as possible. " Kristen & Tom , Kalden, BC, Canada Kalden Accommodation - Unit 70521 "Your service was fabulous. I was very impressed with the fast response. The rental unit was very nice." Pete & Barbara, Sedona, Arizona, USA "Thank you for your prompt reply and useful information. I just want to let you know that my association with Owner Direct over the past year has been very positive. Your service is top rate and we are pleased to list with such a professional company. All of the staff have been helpful and caring over the phone or the computer. Much appreciated." Susan, Kelowna, BC, Canada Kelowna Lake View Vacation Rental - Unit 48967 "We have found your staff, either via email or over the phone, to be most helpful & pleasant when we were organizing our stay in Whistler! We have been in contact with Nikki, who went above & beyond the accommodation assistance & gave us info regarding travel from Vancouver to Whistler, about lift tickets & general info on Whistler. We've also been in contact with Tania & Asia & all of the girls have been really helpful." Rochelle & John, New South Wales, Australia "Wow,you guys are great! And I just got my first rental through you {two weeks}. Oh, the two week renter could not believe the service he received from Owner Direct. He said he received a call within 2 min. of registering-then another 5 min. from me. " Jim, Sicamous, BC Sicamous Family Vacation Home - Unit 64624 "Extremely professional and very helpful, I'm ecstatic to have found Owner Direct.com!" Jim, Sauk City, Wisconsin "I just want to take a second to wholeheartedly thank you for all you do! It is absolutely amazing how well we did this year with your service! I am happy and the guests that have visited us were just wonderful... you did something right." Susanne, Cabarete, Dominican Republic Cabarete Beach Houses - Unit 57694 "Love your newsletter! I've recommended your service to many friends and coworkers here in Seattle. Don't know if any have used you, but perhaps. Your newsletter reminds me of the wonderful deals you have -- and the wonderful vacation I had in the Mexican condo I booked through you. I'll keep checking your site. Thanks!" Elizabeth, Mercer Island, Washington "Just a quick thank you to everyone at Owner Direct. We really appreciate the bookings you have sent our way. We could not make it without you. We do tell many people about what great service you provide us with. Keep up the great work." Terry, Vernon, BC, Canada "We appreciate your courteous service. Although it did not work out this time, we are very fortunate to find your wonderful service. Your web site is easy to browse and your staff are very nice. We will definitely keep you in mind for our next trip." CK, Woodinville, Washington "To Joyce at Owner Direct; Thank you for your assistance in making this Match. This is our first booking made thru Owner Direct and we were pleased with how smoothly and professionally it was handled. We look forward to many more bookings." Ron & Chris "Your team could not have been warmer or more helpful. Their courteous efforts to find the right fit for us in spite of the tight timeframe and seasonal considerations are to be commended." Barbara, Washington State "I must say that I have been receiving great assistance from your staff with my inquiries!" David, Washington State "I found the service very helpful and very quick to respond. I will definitely use your service again or recommend it to others. Thank You." Kat, Calgary, AB, Canada "Wow. Amazing. You guys work fast! Great job and thanks." François, Vancouver, BC, Canada Vancouver Apartment Rentals - Unit 55596
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