The following review(s) were provided by the property manager.
Great Boyne Mountain Cabin
We travelled with our teens and their friends to Boyne Mountain for snowboarding/skiing and stayed at this cabin. It was beautifully decorated and well stocked. The hot tub on the deck was great after a day at the slopes. Location was super convenient. We did have issues with the dishwasher not cleaning dishes and the washing machine leaked so we couldn't use it the entire stay. This is why I gave property general condition 4 starts instead of 5. We let Northern Michigan Escapes know, so hopefully they resolved the issues for future renters.
Response from Northern Michigan Escapes, LLC; Friday, January 15, 2021
Northern Michigan Escapes is so thrilled to hear how much you enjoyed your stay! We sincerely appreciate you letting us know of the issues you encountered and rest assured - they have already been addressed for future guests! Thank you for taking the time to share about all the great things within your stay and we do hope we see you again soon!
-The Northern Michigan Escapes Team
Reviewed On: 1/12/2021
Golf getaway
Home was in great shape and as described. We enjoyed our stay and the one very minor problem with the internet was fixed extremely promptly. Highly recommend.
Response from Northern Michigan Escapes, LLC; Monday, October 19, 2020
Thank you so much for taking the time to share about you experience and giving us such great rankings! We are also pleased to know the one little hiccup you encountered we were able to resolve so quickly.
Hope to see you again soon!
-The Northern Michigan Escapes Team
- Gilbert E.
Reviewed On: 10/18/2020
Ski weekend
The cabin was perfect for our family ski weekend! Clean, well stocked and comfortable. Hot tub was new and clean. Close to everything and with a nice view of the woods. Would rent again.
Response from Northern Michigan Escapes, LLC; Thursday, February 13, 2020
Matthew thank you for a great review! We are happy to hear that the cabin was perfect for your family, and that you enjoyed the hot tub and the location! We look forward to helping you for future Northern Michigan stays.
Jodi, Northern Michigan Escapes
Reviewed On: 2/12/2020
Weekend Getaway
We booked two condos through Northern Michigan Escapes for a weekend with friends. The condos were both updated nicely & were stocked with more than enough kitchen items, towels & supplies. Close to the slopes & beautiful setting. I would highly recommend!
Response from Northern Michigan Escapes, LLC; Thursday, January 30, 2020
Hi Shannon,
Thank you for the stelar review! I'm so happy to hear that you had enjoyed your stay and found the condo suitable for all your needs. We look forward to being able to help you on your next Northern Michigan getaway!
Lauren and the NME staff
- SHANNON M.
Reviewed On: 1/30/2020
Great Getaway Location
Top notch facility, unit, and service
Response from Northern Michigan Escapes, LLC; Tuesday, October 6, 2020
Thank you so much for the "top-notch" nod in your review of us! We take that as the highest compliment we could receive. We do hope we have the pleasure of delivering "top-notch" again for you and your group!
-The Northern Michigan Escapes Team
- Brett R.
Reviewed On: 7/24/2020
Friends having fun
The cabins were in a great location and the hot tub was amazing and relaxing unwind in the evening. Beds were comfortable and traveling with 3 couples the bedrooms and separate bathrooms were a plus. <br/>The only disappointment was out coffee maker was unusable but our contact person offered to bring us a replacement. Overall great place and fall foliage was spectacular.
Response from Northern Michigan Escapes, LLC; Friday, October 16, 2020
We are glad to hear you had such a great time, and the only thing that was a disappointment was the coffee machine. The fall colors have been exceptional this year - and double bonus you were able to be here just as they were peaking as well! Should you be back in the area, we would love to host you again. All of the seasons of Northern Michigan offer their pieces of paradise!
-The Northern Michigan Escapes Team
- Theresa S.
Reviewed On: 10/14/2020
Great Family Get-a-Way
Fantastic location for golf, Boyne City, Petoskey and surrounding areas. Plenty of room for 9 people with great kitchen and living space. Used the hot tub every night! played golf on the Boyne property and easy to get to the casino in Petoskey for night life. Overall a great experience!
Response from Northern Michigan Escapes, LLC; Wednesday, August 7, 2019
Hello Douglas,
Thank you so much for taking the time to provide us with your review.
We are thrilled to hear that you had such a great experience and that you enjoyed the brand new hot tub every night! :)
Please be sure to contact Northern Michigan Escapes directly when you are considering a return trip to the area - we would love the opportunity to help you!
Sincerely,
Rachel Walsh and the NME Team
- Douglas P.
Reviewed On: 7/16/2019
Great winter getaway!!
Great place for a winter getaway. The home was clean and in great shape. Northern Michigan Escapes was very proactive reaching out to me before our arrival. I would certainly recommend to anyone.
Response from Northern Michigan Escapes, LLC; Saturday, January 5, 2019
Hi Steve -
So glad to hear that you had a fun time at this Mountain Cabin and that our team provided you with helpful information leading up to your stay.
We very much appreciate your recommendations and would love the opportunity to earn your business again in the future.
Sincerely,
Rachel Walsh and the NME Team
- Steve M.
Reviewed On: 1/4/2019
Great Cabin
Excellent
Response from Northern Michigan Escapes, LLC; Wednesday, August 7, 2019
Hello Maggie,
Thank you so much for completing this review. It looks like you rented 4 properties from Northern Michigan Escapes and it sounds like your had a positive experience with all of them. We are so happy to know that whatever the occasion was, you were able to enjoy yourselves and that you had a positive experience overall.
Please be sure to contact us directly in the future if we can be of assistance to you with future stays in the area.
Sincerely,
Rachel Walsh and the NME Team
Reviewed On: 7/23/2019
Family Reunion at Boyne
All was good. I highly recommend Cafe Sante and Red Mesa Grill in Boyne City. Everyone loved the beach down the hill. Paddle boards, sun fish, kayaks, etc., available to ren, were very popular with our group. Water Park and zip-lining were popular with the teens and horseback riding with the smaller kids. Spent a day on Mackinac Island, just over an hour away.<br/>
Response from Northern Michigan Escapes, LLC; Wednesday, August 21, 2019
Kathleen, it sounds like your family got to take advantage of the whole experience at Boyne Mountain!! Thank you for taking the time to give a review. So glad to hear you had a wonderful, memorable stay with us in Northern Michigan. Please allow us the opportunity to help you with future stays in Northern Michigan.
Jodi, Northern Michigan Escapes
- Kathleen T.
Reviewed On: 8/7/2019
Extended Family Getaway
We had a lovely time at 839 Mountain Cabin. We had 6 adults and 5 kiddos and felt that we had plenty of space. The cabin was spotless and location serene. Out on the deck you felt secluded even though other cabins are close by. The hot tub was a nice bonus enjoyed by all. <br/><br/>A note: Not negative but just to be aware-- keep your early risers in the basement level. :) The main level is very echo-y and anyone in the kitchen or living area may as well be in the main floor bedroom with you. :) But that is such a minor quibble. <br/>We had a great fun at Deer Lake and the indoor waterpark. A day trip to Mackinack Island was fun and convenient. <br/>Had everything we needed with regard to cooking utensils and dishes. Remember to bring your own plastic cups if you have little ones who you don't want using glasses. <br/>If you have anyone in your party who is unsteady on their feet (toddlers/elderly) be aware there are a couple rough flooring transitions (especially living into kitchen area). I think all of us tripped at one time or another. Again, so minor but thought worth mentioning. <br/><br/>A great stay!!
Response from Northern Michigan Escapes, LLC; Friday, September 13, 2019
Susan, thank you for your thoughtful review! So glad to hear that you had a lovely time, and that the cabin was spacious, clean, well equipped, and serene! Those hot tubs are just a treat for sure! Thank you for the tips on the noise level, which is a risk anyway when traveling with many of which are little. :) Also the transitions. We appreciate the feedback! We hope to serve you again with future Northern Michigan get aways.
Jodi, Northern Michigan Escapes
- Susan B.
Reviewed On: 8/19/2019
Oct 2019 Stay
Awesome place!
Response from Northern Michigan Escapes, LLC; Wednesday, October 9, 2019
Ricky, thank you so much for taking the time to write a review. We are so glad to hear that you had a great experience at the cabin during your stay this Fall! We hope to be able to assist you with your next Northern Michigan get away!
Jodi, Northern Michigan Escapes
- Ricky G.
Reviewed On: 10/8/2019
Best Thanksgiving Family Vacation Ever!
The cabin and property were beautiful, well maintained, spacious, and very comfortable for a family of 6.
Response from Northern Michigan Escapes, LLC; Tuesday, December 3, 2019
Richard thank you for taking the time to leave a review, and thank you for a 5 star rating! So glad you found your cabin to be beautiful, comfortable, and spacious for your family. We would love to help you with future Northern Michigan get aways.
Jodi, Northern Michigan Escapes.
Reviewed On: 12/3/2019
Mountain Cabin 839 - Fall Visit
Spacious cabin. Super clean. New hot tub. 100% satisfied.
Response from Northern Michigan Escapes, LLC; Friday, November 8, 2019
John, thank you for the wonderful review, and your repeat business! We are so glad to hear that you were 100% satisfied with your stay and the cabin/hot tub. We hope to help you with your future Northern Michigan getaways.
Jodi, Northern Michigan Escapes.
- John H.
Reviewed On: 11/7/2019
Upper Michigan Stay for Youngest Daughter's Wedding in East Jorda
We had a wonderful experience/vacation stay at cabin 839 for our youngest daughter's wedding up north. It was an easy drive back and forth to East Jordan for the wedding at the church and the reception at Jordan Valley Barn. Easily slept our group in comfortable quiet setting. Plenty of room and beautiful setting.
Response from Northern Michigan Escapes, LLC; Sunday, July 30, 2017
Hello Sharon -
I hope that your daughter's wedding was wonderful! - Congratulations!!
Thank you for taking the time to provide us with this review - we love hearing back from our guests and are glad to be a part in providing you with a great experience. We are happy to hear the cabin worked out so well for you!
Enjoy the rest of your summer!
Sincerely,
Rachel Walsh and NME Staff
- Sharron h.
Reviewed On: 7/27/2017
Family Christmas
We rent this time every year for our family Christmas. This is the second time we have rented this unit and everything was great as usual. Fireplace screen was replaced as suggested from prior yr. Good Job!
Response from Northern Michigan Escapes, LLC; Wednesday, January 25, 2017
Hello Paul -
We are so thankful for your repeat business and that you came back to stay with us again this year. We are glad to hear that the improvements with the fireplace screen were appreciated. We always appreciate feedback as it helps us understand what our guests experience and are happy that you had a great time. We will look forward to seeing you again next year! :)
Happy 2017!
Sincerely,
Rachel Walsh and Northern Michigan Escapes Staff
Reviewed On: 1/24/2017
Beyond expectations...
We rented this condo for a family ski weekend with our 5 adult kids , spouses, and grand daughter...13 of us... and we had an outstanding experience. Great accommodations including well appointed kitchen, outstanding open fireplace with endless chopped wood available outside the cabin, 3 floors of warm classic northern michigan log cabin feel, comfortable bedding for all, and a great ski in/out location. <br/> The only bump in the stay that we encountered was that the outdoor jacuzzi (which our whole family loves after a day of skiing!) unexpectedly needed repair the day we were arriving, and they were waiting for a part to we ended up only being able to use the jacuzzi one of the three nights.<br/> HOWEVER, we can't say enough for how the owners Brooke & Rachael (and Renee their property manager) went out of their way to immediately inform us of the unexpected problem, explained how they were working to expedite the repair, made very generous offers of full refund or financial remunerations options of our choice (all done personally by the owner Brooke), and their techs worked exceptionally hard to get the jacuzzi repaired ... all beyond our expectations. <br/> One of the best measures we've found over the years of any rental is how the owners handle unexpected adversity. <br/> With this rental, the cabin was outstanding, and the owners were exceptional.
Response from Northern Michigan Escapes, LLC; Wednesday, March 1, 2017
Hello Karen -
It is great to hear from you and I appreciate you taking the time to provide us with this review. We are glad that this cabin worked out so well and that you were able to enjoy the wood burning fireplace and the "Northern Michigan" experience. :)
You and your husband were so great to work with! Brook and I appreciated your understanding and patience with the hot tub issue, and are so glad we were able to resolve the problem and are sorry it couldn't have been repaired quicker. Our staff does everything in their control for preventative measures with the hot tubs, but things happen that are out of our control and this was unfortunately one of them (and the parts are all special order). :(
I think we ALL can be measured by how we choose to handle unexpected adversity, and we appreciated how you both chose to extend grace and understanding in this situation.
Looking forward to working with you again in the future!
Sincerely,
Rachel Walsh
- Lee Z.
Reviewed On: 2/26/2017
Great Stay
Great place to stay for a weekend away.
Response from Northern Michigan Escapes, LLC; Thursday, March 9, 2017
Hi Jonathan -
I am so glad to hear that you had a great weekend and enjoyed your stay.
Please let us know if we can help you in the future with any return trips to Northern Michigan!
Sincerely,
Rachel Walsh and NME Staff
Reviewed On: 3/7/2017
HORRIBLE Service and i would NEVER use this company again!!!
The owner was pompous and arrogant. The cabin was dirty, FAR from the ski slopes (promised to be ski in / ski out), had no wifi, as promised and the hot tub was filthy and never got past luke warm. When we called SEVERAL times for assistance -the company either ignored our calls or never sent help. Jessica, one of the owners was condescending and needs customer service training. We paid over $1300 per night for garbage!!! Good luck if you want to waste your money!!!
Response from Northern Michigan Escapes, LLC; Monday, March 13, 2017
Here are the facts regarding your stay and your relationship with our company:
1. You are a repeat customer with our company. You have attempted to get compensation for something that you were unsatisfied with during the past 2 stays with our company.
2. We do not advertise this cabin as ski in /out, however as I mentioned to you on the phone, most of the guests who stay here walk to the ski access for the Alpine chair lift and do not require the use of a car or shuttle for skiing.
3. We provided you with complimentary daily refresh service. You even tipped our housekeeping manager $ on the first day that she performed the service. You were not in the property when she returned the next day.
4. We emailed (in writing) and told you on the phone that we had been having difficulty with the hot tub and could not assure you it would work. We offered you a different cabin to stay in that had not had any previous hot tub issues. You still chose to stay in this cabin. Our maintenance person was out both days trying to rectify the situation. The problem required ordering a part that neither of the local companies had in stock.
5. Both our housekeeping manager and maintenance person were at the cabin throughout your stay. You did not mention to either one of them at any time that you were having difficulty with the WiFi. You waited until after your departure to let us know that you were having difficulty.
Reviewed On: 3/11/2017
Beautiful Cabin!
We had a lovely weekend in this cabin. The view is gorgeous. The hot tub was one of the main reasons we chose this rental and it did not disappoint. It was the perfect relaxing weekend we hoped for. <br/><br/>The only negative thing that happened was some of our food that was covered (apparently not well enough) and sitting on the counter became infested with ants. So just keep an eye out for that and when in doubt, keep everything in the frig.
Response from Northern Michigan Escapes, LLC; Wednesday, May 10, 2017
Hi Stephanie -
Thank you so much for taking the time to provide us with your feedback. I am so glad that you had such a great weekend! We love hearing back from our guests!!
I am very sorry to hear that you had some ants on the counter and on your food. This is not something we have had issue with in the past nor did the housekeeping staff notice it prior to your arrival. We have contracted an exterminator to come and remediate the situation. We apologize for any inconvenience and appreciate you letting us know so that we can prevent this from happening in the future.
We would love the opportunity to assist you with a return trip up North so please consider using Northern Michigan Escapes in the future!
Sincerely,
Rachel Walsh and NME Staff
Reviewed On: 5/10/2017
mountain cabin
nice layout for privacy in cabin.
Response from Northern Michigan Escapes, LLC; Wednesday, August 23, 2017
Hello Sally -
I am so happy to hear that you enjoyed your time at this cozy cabin. Please be sure to bookmark our Northern Michigan Escapes website and let us know if we can assist you with any future trips up North!
Sincerely,
Rachel Walsh and NME Staff
- sally s.
Reviewed On: 8/20/2017
Wonderful Presidents Day Weekend Trip!!
We loved this condo. It was close to the slopes, clean, everything worked perfectly. The house was large enough to fit our 3 couples and 6 children. The hot tub was a perfect perk of this place. We had a lot of fun using it at the end of the day. We will come again!
Response from Northern Michigan Escapes, LLC; Wednesday, February 21, 2018
Hi Sara -
Thank you so much for taking the time to provide us with your feedback. I am so thrilled to hear that you had such and great time and enjoyed this property - especially the hot tub! :)
We would love the opportunity to help you with a return visit so please be sure to bookmark our website and let us know if we can help you in the future!
Sincerely,
Rachel Walsh and NME Staff
- Sara S.
Reviewed On: 2/21/2018
Boys in Boyne Falls
It was a good time spent specially the living area was good. We enjoyed the hot tub after a good game of tennis. Renee was very cordial and we were able to talk to her whenever we needed help. Sound system details could have been given upfront or part of the welcome package. Everything was awesome. One other thing, the basement toilet flush has a problem where the water keeps running and it was kind of noisy in the basement.
Response from Northern Michigan Escapes, LLC; Tuesday, September 12, 2017
Hello Jaffar -
Thank you for taking the time to provide us with your feedback regarding your stay at this great Mountain Cabin. I am so happy to know that you were able to enjoy the hot tub and that Renee was helpful and responsive.
I apologize if there was any confusion with the sounds system and appreciate your thoughts on being sure that our guests are familiar with how it works at the time of check in.
I have contacted our maintenance crew and have asked them to go and look at the toilet. I am sorry if this caused an inconvenience and please know that if you ever have a disruption during your stay in one of our properties we ask that you notify us so that we can try and rectify it.
We would love the chance to help you with lodging for a return trip to beautiful Northern Michigan so please do not hesitate to contact us or visit our Northern Michigan Escapes website where you can view all of the 150 properties that we manage and use our online reservation system.
Sincerely,
Rachel Walsh and NME Staff
- Jaffar K.
Reviewed On: 9/12/2017
Great cabin, great location!
The property was as described, very clean up to date and all the amenities you will need for a pleasant stay.
Response from Northern Michigan Escapes, LLC; Tuesday, January 16, 2018
Hi Scott -
I am glad to hear that you had a pleasant stay at this cabin and that you found it updated and well appointed. We always love hearing from our guests that they have had a good experience both at the property and with our company. We appreciate you taking the time to provide us with your feedback and would love the chance to help you with a return visit.
Sincerely,
Rachel Walsh and NME Staff
- Scott M.
Reviewed On: 1/16/2018
Fall color tour
Every year we go on fall color tour usually in Traverse City this year we decided to visit Boyne City, Petosky ,Harbor Springs and drove thru the tunnel of trees. The mountain lodge was perfectly located within a 30 minute drive to all the places we visited. It was roomy enough for the 10 of us. The house was exactly as pictured on the website and was very clean and the beds were comfy: We enjoyed our stay and would definitely return:
Response from Northern Michigan Escapes, LLC; Sunday, October 22, 2017
Hello Violeta -
I am so happy to hear that you chose the Boyne City area to stay for your fall color tour. It sounds as though this cabin worked out well for you and your group and I am so glad to know that you enjoyed yourselves and this beautiful area.
Please be sure to bookmark our website so that we might have the opportunity to help you in the future.
Sincerely,
Rachel Walsh and NME Staff
- Violet A.
Reviewed On: 10/19/2017
Enjoyed Mountain Cabin 839
Family Reunion...the Cabin was away from other units but was very comfortable. Suggestions: a few hangers in the upstairs closet and luggage holder/stands in bedrooms would be helpful. We arrived very late at night and had some trouble finding the cabin (many are unmarked or in odd order) It was helpful to have the supplies listed ahead of time. Thanks.
Response from Northern Michigan Escapes, LLC; Tuesday, July 31, 2018
Hello Melanie -
We always love hearing from our guests and truly appreciate your feedback on how we can better serve our guests. Thank you for the recommendations on increasing the hangers and the addition of a luggage rack! Those are easy things to provide and I will pass along this information to the owner.
I am sorry to hear that you had difficulty finding the cabin when you first arrived. We do our best to provide accurate directions but understand that coming in at night adds an additional level of difficulty when it is dark and hard to see the signage. I will speak with our maintenance team to see if there is anything that we can do on our end, and can certainly pass this information along to the resort as well.
Thanks again for taking the time to provide us with some information about your stay and suggestions on how we can improve the way we do things.
Please be sure to bookmark Northern Michigan Escapes on your computer so that we may have the opportunity to assist you again in the future!
Sincerely,
Rachel Walsh and the NME Team
Reviewed On: 7/26/2018
Fantastic Place at Boyne Mt.
We had a fantastic time staying in our mountain cabin. It was very clean and comfortable. It matched the pictures online 100% and we got unbelievable service from Northern Michigan Escapes. A++
Response from Northern Michigan Escapes, LLC; Sunday, July 1, 2018
Hello Josh -
It is great to hear that you enjoyed your stay in this Mountain Cabin! I am also happy to hear that our staff was helpful and hopefully made the entire process easy and enjoyable.
We would love the opportunity to help you in the future so please be sure to contact us if you are considering a repeat trip to the area.
Thank you for taking the time to provide us with your feedback and have a great summer!
Rachel Walsh and NME Staff
- Josh C.
Reviewed On: 6/30/2018
Carnival Weekend Vacation
The Mountain Cabins are solid choice for a ski weekend. They are a little further away from the main lodge, but Boyne offers a shuttle to take guests anywhere on property. They definitely offer more privacy and the private hot tub is on point. Our group walked across the street and dropped in to a trail that leads to the Alpine chairlift. You cannot beat the location. One of our favorite features was the <br/>Sonos wireless speaker system throughout the cabin. Music can be played all over the cabin by multiple devices. We would definitely recommend 839 to any winter travelers.
Response from Northern Michigan Escapes, LLC; Friday, March 23, 2018
Hi Brian -
So great to hear from you and thank you for taking the time to complete this review. We are so happy to have been able to help you with lodging over the years and appreciate your repeat business. I am glad to hear that you enjoyed this Mountain Cabin and that it worked out well for your group.
I am already looking forward to helping you with your next trip to Boyne Mountain and anticipate being able to offer you some great options for whatever group size you have next year!!!
Thanks for your loyalty to our company!
Have a great Spring!
Rachel Walsh and the NME Staff
- brian b.
Reviewed On: 3/20/2018
mwea
great
Response from Northern Michigan Escapes, LLC; Friday, June 29, 2018
Hi Curtis -
Great to hear from you and I am so happy to know that you had a great time in this property. We appreciate you taking a minute to complete this review and hope to help you with any return trips to the area!
Have a great summer!
Sincerely,
Rachel Walsh and NME Team
- curtis b.
Reviewed On: 6/28/2018
Mountain Cabin at Boyne family ski trip
We rented this unit for our family of 10 which included 6 adults and 4 kids ranging in age from 7-13. We had a pleasant stay, but a few things could have been improved to make it a 5 star experience. <br/>Before we arrived we were notified that the sofa bed was broken. It was great that they warned us, however the air mattress that was the replacement for the bed was terrible and unusable (hard/camping type mattress). We made do with rigging up the old/broken sofa bed.<br/>The fireplace is USUALLY nice to have however this one stunk up the entire house since the ventilation was so poor (even with the flu open obviously). The smoke enters the unit and is quite unbearable. We only were able to have a fire one night as a result.<br/><br/>The listing stated that this unit is ski in/out which is totally false. There is literally no where to ski from and absolutely no way you could ever get back to the unit on skis (unless they are cross country skis).<br/><br/>Otherwise, unit was clean, kitchen quite functional with many plates/dishes and furniture was nice and new in appearance.
Response from Northern Michigan Escapes, LLC; Monday, December 31, 2018
Hi Kelly -
Thank you for your feedback. We absolutely strive to provide our guests a 5-Star experience and I sincerely apologize that was not the case with your stay. This Cabin was renovated prior to your stay, including a brand new sofa sleeper. Unfortunately the guests who checked out prior to your arrival destroyed the new sleeper part of the sofa. We were very disappointed and had no way of anticipating that it would suddenly be non-functional. We contacted you immediately and adjusted appropriately by providing an air mattress that previous guests have used without complaint. We have other air mattresses that we could have brought over had we known that these did not work for you. I spoke with our Portfolio Manager about the fireplace situation. She confirmed that this property had its annual chimney inspection in October during which time the chimney was cleaned. We are receiving feedback from almost all of the guests in ALL of the cabins that we manage (7 in total) and believe it is the wood that is being supplied that is causing the problems. I am not a forestry expert :), but am led to believe that it may in fact be the wood and unfortunately not anything within our control as the resort supplies the wood. In regard to "ski in and out", we do not advertise our Mountain Cabins as such and I am very curious where you saw that verbiage. I just reviewed our listings on the NME website and partner listings, and do not see anywhere that it states this is ski in/out. It states that this property is "a short walk to the Alpine chairlift" and when the snow conditions allow, the vast majority of our guests walk to the chairlift and ski the majority of the way back.
Our company prides ourselves in going "above and beyond" when notified that there is an issue, and when given the opportunity, do whatever we can to make it right. We would love the opportunity to provide you with 5-Star experience in the future.
Sincerely,
Rachel Walsh and NM
Reviewed On: 12/31/2018
Great getaway!
Loved it!
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- Sherry A.
Reviewed On: 12/30/2015
boyne cabin
boyne cabin
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- dennis r.
Reviewed On: 7/28/2015
Sweet Cottage
We were very happy with our experience at the cottage. The beds, kitchen, deck, hot tub and bathrooms were all immaculate. The door code was very convenient and the location was perfect. The only negative was I wasn't given the wifi code and communication with the manager was poor. I emailed and called numerous times but never got a call back. Also the coffee maker didn't work. Lol other than that the cottage was perfect!!!
Response from Northern Michigan Escapes, LLC; Friday, July 24, 2015
Hi Irene, thanks for your feedback. We regret the wifi code wasn't given to you as we make it a point to put it in the guest services directory for that very reason. We didn't get your call(s) so I am not sure whom you were calling, or what number you were using but regret you had a hard time reaching us. We know how important a coffee mater is and I know we brought a new one to you quickly - but never quick enough, right? .
Response from Northern Michigan Escapes, LLC; Friday, July 24, 2015
Hi Irene, thanks for your feedback. We regret the wifi code wasn't given to you as we make it a point to put it in the guest services directory for that very reason. We didn't get your call(s) so I am not sure whom you were calling, or what number you were using but regret you had a hard time reaching us. We know how important a coffee mater is and I know we brought a new one to you quickly - but never quick enough, right? grin.
Reviewed On: 7/17/2015
Almost Heaven
This would have been a five star experience if the washing machine worked.
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for the feedback Vicky. We regret the washing machine broke but its certainly been fixed. Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- Vicky W.
Reviewed On: 8/10/2015
Family Get Away 2015
We all had a fabulous time at Boyne Mountain Cabin. We loved the porch with hot tub and the cabin too. We found the beach great for all ages. We also enjoyed taking the ski lift up and riding mountain bikes down. My grandchildred and grandpa enjoyed the waterpark. Another unexpected surprise was Friday evening in Boyne City. Our grandchildren enjoyed the balloons and horse drawn wagon ride. We loved cabin 839. Beds very comfortable and there was plenty of room for eight adults and four children. WiFi was included. Netflix was suppose to be but it wasn't working. We would do this again with our family.
Response from Northern Michigan Escapes, LLC; Monday, August 24, 2015
Thanks for the feedback Janice. Just so you know, Netflix worked we think you may have logged in with the wrong Regardless, we look forward to seeing you again soon!
- Janice L.
Reviewed On: 8/17/2015
our anniversary getaway
the cabin was just as beautiful as the pictures displayed. everyone loved it! it<br/>had everything you would need in it.
Response from Northern Michigan Escapes, LLC; Monday, August 24, 2015
Thanks for the feedback Carol! It was a pleasure having you and your family stay with us and we look forward to your return.
- carol m.
Reviewed On: 8/20/2015
Family Weekend
Cabin was great! However neighbors across road took all our parking spots Friday and Saturday!
Response from Northern Michigan Escapes, LLC; Monday, August 24, 2015
Thanks for your feedback Shannon. We'll address parking with the neighbors.
- Shannon W.
Reviewed On: 8/17/2015
A great stay
We had a group of 12 golfers stay in this location and the size was great for the whole group. It was very clean and the hospitality was impeccable. The amenities in the cabin were perfect. There were plenty of accessories and extras in the kitchen too. The only drawback for our stay was that the sofabed in the couch was not functioning which then made the couch uncomfortable because of the lack of cushioning. It did not impact the stay that much. Overall I would definitely choose this location again.
Response from Northern Michigan Escapes, LLC; Monday, February 1, 2016
Dan-
Thank you for the great review. We have since purchased a brand new leather sofa with pullout. Looking forward to having you stay again!
- Dan P.
Reviewed On: 1/25/2016
Outstanding accommodations
Great cabin for our weekend family wedding. Rooms were large and spacious. Lots of room for everyone to enjoy. The hot tub is the best. Cabin very clean and beds incredibly comfortable
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
Reviewed On: 10/15/2015
Great Cabin
Had a great time - cabin was very clean and well maintained. Good location only a short walk to a trail to the Alpine lift. Deb greeted us and was very helpful providing information as well as getting us a much needed can opener. Would highly recommend this cabin.
Response from Northern Michigan Escapes, LLC; Saturday, March 12, 2016
Donald-
Thank you for the great review and for staying with us! Look forward to having you in the near future!
Deb & The NME Staff
- Donald L.
Reviewed On: 2/2/2016
Ski Weekend
We rent every year and would rent this one again. Everything was ready for us when we arrived. The cabin is well stocked and the TV, sound system were better than we have at home. The hot tub was also a hit with our family. Everyone also enjoyed the fireplace. There was lots of wood available. Property is well managed and taken care. The only suggestion is that the fireplace screen needs to be replaced.
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
Reviewed On: 1/27/2016
Cozy cabin
Had a good time even though this was before peak time. Cabin was nice, clean and had basic essentials needed for the kitchen. Resort supplied with wood for fireplace but had to call a few times before it arrived. Didn't see any daily cleaning service. But overall it is a very nice cabin. Hot tub was nice and we made use of the grill on the deck. It is in a great location. We would definitely rent again.
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- Sue H.
Reviewed On: 11/18/2015
Weekend Getaway
Enjoyed our stay, the place was clean and the beds were comfortable!
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
Reviewed On: 10/20/2015
not bad
not bad
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- yingqi y.
Reviewed On: 10/22/2015
Mountain Cabin
A very clean, superbly maintained cabin. We had 3 families staying there, w 6 adults and 8 children ranging in age from 2-10. We all had plenty of room. Plenty of storage for food we brought and enough extra linens for additional sleeping space.
Response from Northern Michigan Escapes, LLC; Friday, February 19, 2016
Hi Abby!
Glad you had such an amazing experience with the cabin! We take pride in our cleaning services and property conditions! Cant wait to work with you again.
Regards,
Lexi & NME Staff
- Abigail G.
Reviewed On: 2/17/2016
July rental
Great place to stay! Beautiful location in a quiet wooded area. Hot tub was a nice addition too be able to sit in during the cooler nights and star gaze!<br/>
Response from Northern Michigan Escapes, LLC; Wednesday, August 3, 2016
Hi Karen -
Thanks so much for letting us know that you enjoyed your stay. This is a cozy property and we are glad that you enjoyed the peacefulness it provides.
Please keep us in mind for any future trips up North. This property is great for ski season as it is directly across the street from the ski hill!
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
Reviewed On: 8/2/2016
Great Weekend in the Woods!
Beautiful home. Plenty of room. Hot tub was great. Location is excellent!
Response from Northern Michigan Escapes, LLC; Wednesday, March 2, 2016
Happy you had a great stay!
Lexi & NME Staff
- Jessaca S.
Reviewed On: 3/1/2016
Ski Trip 2016
We stayed in a mountain cabin. The cabin was very clean with lots of amenities. We were very pleased with our stay, looking forward to next year!
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- Daniel K.
Reviewed On: 1/27/2016
Boyne Family Getaway
The cottage was very clean! We would rent again. Two issues. The bbq was not the best and the hot tub kept shorting out. the only way to get the jets to work was to flip the circuit breakers off and then back on.
Response from Northern Michigan Escapes, LLC; Friday, March 25, 2016
Jacqueline-
Thank you for your review. We have address the two issues and hope your next stay with us will be perfect!
- Jacqueline S.
Reviewed On: 3/23/2016
Mountain Cabin Boyne
<br/>We thoroughly enjoyed our stay at the 839 Mountain Cabin. The cabin was in a perfect location with an incredible view out the back windows. The cabin was extremely clean which made it very nice to be spending time with our family. The staff was extremely kind and helped us whenever we needed assistance. There was a perfect amount of room to be able to include our whole family in the vacation. The hot tub and fire place made the stay even more enjoyable. We definately plan on staying at the Mountain Cabins again. We go to Boyne every year, and always have a fabulous time. Thank you so much.
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- JOHN S.
Reviewed On: 1/24/2016
Card Ladies Camp
Lovely spot and lovely location. The only problem was the main TV did not work. Tech tried to assist us but was unable to accomplish.
Response from Northern Michigan Escapes, LLC; Tuesday, August 2, 2016
Hi Martha -
Thanks for taking the time to provide us with this feedback. We hope you and your "card playing ladies" had a great time.
I spoke with our Maintenance Manager who said that he came over to attempt to fix the remote and offered to get a different TV for you in the great room and that you declined. I am very sorry for any inconvenience that this caused for you.
Please keep us in mind for future trips up North! :)
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
Reviewed On: 7/27/2016
Wonderful comfortable stay
The cottage is very clean,comfortable, and relaxing.
Response from Northern Michigan Escapes, LLC; Sunday, April 10, 2016
Thanks for your business and we look forward to seeing you again real soon.
NME Staff
- gary s.
Reviewed On: 4/8/2016
Wonderful Place and Location
We were a party of 10 and loved the place. Will definitely book again.
Response from Northern Michigan Escapes, LLC; Thursday, July 28, 2016
Hi Amit -
Thanks so much for taking the time to provide us with some feedback. We are so glad that you enjoyed yourself and would love the chance to earn your business again in the future.
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
Reviewed On: 7/27/2016
Early October Stay
The cabin was great! It was well-appointed and clean. A Meijer is close by, so it was simple to stock the kitchen. The hot tub was a touch temperamental, but easy access to the circuit breaker remedied that.
Response from Northern Michigan Escapes, LLC; Wednesday, October 26, 2016
Hello Christopher -
Thanks so much for taking the time to complete this review and provide us with your feedback. I am glad to hear that you found the cabin well-appointed and clean. I apologize for any difficulty you experienced with the hot tub. That comes as a great surprise because the owner just invested a significant amount of money to replace the hot tub motor, so we will definitely look into this situation.
Please keep us in mind for future visits up North as we manage over 150 properties in the surrounding area and would love the chance to help you on a return trip!
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
- Christopher L.
Reviewed On: 10/25/2016
Great Stay at Boyne!
Great escape at Boyne!
Response from Northern Michigan Escapes, LLC; Wednesday, November 2, 2016
Hello Matthew -
We are happy to hear that you had a great time during your stay at Boyne and would love to help you with any trips in the future!
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
- Matthew S.
Reviewed On: 11/2/2016
Barnett Family Review
Awesome!
Response from Northern Michigan Escapes, LLC; Monday, November 7, 2016
Hello Dennis! We are so happy to hear that you had an AWESOME time at this property! :) We are glad that you enjoyed yourself and would love the opportunity to earn your business again in the future. Sincerely, Rachel Walsh and the Northern Michigan Escapes
Team
Reviewed On: 11/3/2016
Nice cabin
Very clean and comfortable. 4 bedrooms and 3 bathrooms worked great for 4 adult golfers. Nice large TV for sports. Hot tub is a bonus. Convenient location to dining, golf, water and winter sports.
Response from Northern Michigan Escapes, LLC; Monday, October 3, 2016
Hello Lance -
Thank you for taking the time to provide us with your review. We always appreciate getting feedback from our guests and are glad to hear this property worked well for your golfing weekend!
Please keep Northern Michigan Escapes in mind for any future trips - as you can imagine this property is in a great location for ski season!
Sincerely,
Rachel Walsh
Owner
Northern Michigan Escapes
Reviewed On: 9/24/2016
Beautiful Cabin
Perfect location. Quiet. Awesome amenities, and very welcoming.
Response from Northern Michigan Escapes, LLC; Wednesday, January 25, 2017
Hello Courtney -
Thank you so much for your review. We are happy to hear that you found the location of this Mountain Cabin perfect for your group and that you enjoyed the many amenities that it has to offer.
We would love the chance to help you with a return trip so please keep us in mind the next time you think about heading up North!
Sincerely,
Rachel Walsh and the NME staff
Reviewed On: 1/24/2017
It was a good time spent specially the living area was good. We enjoyed the hot tub after a good game of tennis. Renee was very cordial and we were able to talk to her whenever we needed help. Sound system details could have been given upfront or part of the welcome package. Everything was awesome. One other thing, the basement toilet flush has a problem where the water keeps running and it was kind of noisy in the basement.
Reviewed On: 9/12/2017
nice layout for privacy in cabin.
Reviewed On: 8/20/2017
We had a wonderful experience/vacation stay at cabin 839 for our youngest daughter's wedding up north. It was an easy drive back and forth to East Jordan for the wedding at the church and the reception at Jordan Valley Barn. Easily slept our group in comfortable quiet setting. Plenty of room and beautiful setting.
Reviewed On: 7/27/2017
Great place to stay for a weekend away.
Reviewed On: 3/7/2017
The owner was pompous and arrogant. The cabin was dirty, FAR from the ski slopes (promised to be ski in / ski out), had no wifi, as promised and the hot tub was filthy and never got past luke warm. When we called SEVERAL times for assistance -the company either ignored our calls or never sent help. Jessica, one of the owners was condescending and needs customer service training. We paid over $1300 per night for garbage!!! Good luck if you want to waste your money!!!
Reviewed On: 3/11/2017
We had a lovely weekend in this cabin. The view is gorgeous. The hot tub was one of the main reasons we chose this rental and it did not disappoint. It was the perfect relaxing weekend we hoped for. <br/><br/>The only negative thing that happened was some of our food that was covered (apparently not well enough) and sitting on the counter became infested with ants. So just keep an eye out for that and when in doubt, keep everything in the frig.
Reviewed On: 5/10/2017
Great place to stay! Beautiful location in a quiet wooded area. Hot tub was a nice addition too be able to sit in during the cooler nights and star gaze!<br/>
Reviewed On: 8/2/2016
The cabin was great! It was well-appointed and clean. A Meijer is close by, so it was simple to stock the kitchen. The hot tub was a touch temperamental, but easy access to the circuit breaker remedied that.
Reviewed On: 10/25/2016
We rent this time every year for our family Christmas. This is the second time we have rented this unit and everything was great as usual. Fireplace screen was replaced as suggested from prior yr. Good Job!
Reviewed On: 1/24/2017
Great escape at Boyne!
Reviewed On: 11/2/2016
Awesome!
Reviewed On: 11/3/2016
Very clean and comfortable. 4 bedrooms and 3 bathrooms worked great for 4 adult golfers. Nice large TV for sports. Hot tub is a bonus. Convenient location to dining, golf, water and winter sports.
Reviewed On: 9/24/2016
Perfect location. Quiet. Awesome amenities, and very welcoming.
Reviewed On: 1/24/2017
We rented this condo for a family ski weekend with our 5 adult kids , spouses, and grand daughter...13 of us... and we had an outstanding experience. Great accommodations including well appointed kitchen, outstanding open fireplace with endless chopped wood available outside the cabin, 3 floors of warm classic northern michigan log cabin feel, comfortable bedding for all, and a great ski in/out location. <br/> The only bump in the stay that we encountered was that the outdoor jacuzzi (which our whole family loves after a day of skiing!) unexpectedly needed repair the day we were arriving, and they were waiting for a part to we ended up only being able to use the jacuzzi one of the three nights.<br/> HOWEVER, we can't say enough for how the owners Brooke & Rachael (and Renee their property manager) went out of their way to immediately inform us of the unexpected problem, explained how they were working to expedite the repair, made very generous offers of full refund or financial remunerations
Reviewed On: 2/26/2017
Loved it!
Reviewed On: 12/30/2015
We had a group of 12 golfers stay in this location and the size was great for the whole group. It was very clean and the hospitality was impeccable. The amenities in the cabin were perfect. There were plenty of accessories and extras in the kitchen too. The only drawback for our stay was that the sofabed in the couch was not functioning which then made the couch uncomfortable because of the lack of cushioning. It did not impact the stay that much. Overall I would definitely choose this location again.
Reviewed On: 1/25/2016
Great cabin for our weekend family wedding. Rooms were large and spacious. Lots of room for everyone to enjoy. The hot tub is the best. Cabin very clean and beds incredibly comfortable
Reviewed On: 10/15/2015
Had a great time - cabin was very clean and well maintained. Good location only a short walk to a trail to the Alpine lift. Deb greeted us and was very helpful providing information as well as getting us a much needed can opener. Would highly recommend this cabin.
Reviewed On: 2/2/2016
We rent every year and would rent this one again. Everything was ready for us when we arrived. The cabin is well stocked and the TV, sound system were better than we have at home. The hot tub was also a hit with our family. Everyone also enjoyed the fireplace. There was lots of wood available. Property is well managed and taken care. The only suggestion is that the fireplace screen needs to be replaced.
Reviewed On: 1/27/2016
Had a good time even though this was before peak time. Cabin was nice, clean and had basic essentials needed for the kitchen. Resort supplied with wood for fireplace but had to call a few times before it arrived. Didn't see any daily cleaning service. But overall it is a very nice cabin. Hot tub was nice and we made use of the grill on the deck. It is in a great location. We would definitely rent again.
Reviewed On: 11/18/2015
Enjoyed our stay, the place was clean and the beds were comfortable!
Reviewed On: 10/20/2015
not bad
Reviewed On: 10/22/2015
A very clean, superbly maintained cabin. We had 3 families staying there, w 6 adults and 8 children ranging in age from 2-10. We all had plenty of room. Plenty of storage for food we brought and enough extra linens for additional sleeping space.
Reviewed On: 2/17/2016
Beautiful home. Plenty of room. Hot tub was great. Location is excellent!
Reviewed On: 3/1/2016
We stayed in a mountain cabin. The cabin was very clean with lots of amenities. We were very pleased with our stay, looking forward to next year!
Reviewed On: 1/27/2016
The cottage was very clean! We would rent again. Two issues. The bbq was not the best and the hot tub kept shorting out. the only way to get the jets to work was to flip the circuit breakers off and then back on.
Reviewed On: 3/23/2016
<br/>We thoroughly enjoyed our stay at the 839 Mountain Cabin. The cabin was in a perfect location with an incredible view out the back windows. The cabin was extremely clean which made it very nice to be spending time with our family. The staff was extremely kind and helped us whenever we needed assistance. There was a perfect amount of room to be able to include our whole family in the vacation. The hot tub and fire place made the stay even more enjoyable. We definately plan on staying at the Mountain Cabins again. We go to Boyne every year, and always have a fabulous time. Thank you so much.
Reviewed On: 1/24/2016
Lovely spot and lovely location. The only problem was the main TV did not work. Tech tried to assist us but was unable to accomplish.
Reviewed On: 7/27/2016
The cottage is very clean,comfortable, and relaxing.
Reviewed On: 4/8/2016
We were a party of 10 and loved the place. Will definitely book again.
Reviewed On: 7/27/2016
boyne cabin
Reviewed On: 7/28/2015
We were very happy with our experience at the cottage. The beds, kitchen, deck, hot tub and bathrooms were all immaculate. The door code was very convenient and the location was perfect. The only negative was I wasn't given the wifi code and communication with the manager was poor. I emailed and called numerous times but never got a call back. Also the coffee maker didn't work. Lol other than that the cottage was perfect!!!
Reviewed On: 7/17/2015
This would have been a five star experience if the washing machine worked.
Reviewed On: 8/10/2015
We all had a fabulous time at Boyne Mountain Cabin. We loved the porch with hot tub and the cabin too. We found the beach great for all ages. We also enjoyed taking the ski lift up and riding mountain bikes down. My grandchildred and grandpa enjoyed the waterpark. Another unexpected surprise was Friday evening in Boyne City. Our grandchildren enjoyed the balloons and horse drawn wagon ride. We loved cabin 839. Beds very comfortable and there was plenty of room for eight adults and four children. WiFi was included. Netflix was suppose to be but it wasn't working. We would do this again with our family.
Reviewed On: 8/17/2015
the cabin was just as beautiful as the pictures displayed. everyone loved it! it<br/>had everything you would need in it.
Reviewed On: 8/20/2015
Cabin was great! However neighbors across road took all our parking spots Friday and Saturday!
Reviewed On: 8/17/2015