×
max 6 guests      1 bedroom      2 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • 3 DVD Players
    • Cable TV
    • DVD Player
    • Pool Table
    • 26" TV
    • 2 - 27" TV's
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • 2 Rockers
    • Comfortable Seating for 4
    • Gas Fireplace
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
  • Outdoor Attributes
    • Gas Grill
    • Gazebo
    • Hot Tub
    • 2 Chairs on the Deck
    • 2 Rockers
    • Outdoor Fireplace
    • Gas Fireplace
  • Convenience Attributes
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Medical Services
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge

Loading...

Loading...

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2023

Rate Period Nightly
Feb 5 to Feb 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Feb 10 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 197 USD
Feb 13 to Feb 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 197 USD
Feb 17 to Feb 19 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 197 USD
Feb 20 to Feb 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 197 USD
Feb 24 to Feb 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 197 USD
Mar 1 to Mar 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 197 USD
Mar 3 to Mar 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Mar 5 to Mar 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Mar 10 to Mar 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Mar 12 to Mar 31 Min Stay 2 nights 197 USD
Apr 1 to Apr 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sat, Sun) 197 USD
Apr 6 to Apr 9 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 269 USD
Apr 10 to Apr 22 Min Stay 2 nights 197 USD
Apr 23 to Apr 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Apr 28 to Apr 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Apr 30 to May 1 Min Stay 2 nights (Arrival only on: Mon, Sun) 197 USD
May 2 to May 4 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 197 USD
May 5 to May 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
May 7 to May 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
May 12 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 197 USD
May 15 to May 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 197 USD
May 19 to May 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
May 21 to May 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
May 26 to May 29 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 269 USD
May 30 to May 31 Min Stay 2 nights (Arrival only on: Tue, Wed) 197 USD
Jun 2 to Jun 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 231 USD
Jun 4 to Jun 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 231 USD
Jun 9 to Jun 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 231 USD
Jun 11 to Jun 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 231 USD
Jun 16 to Jun 29 Min Stay 2 nights 231 USD
Jun 30 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Fri, Sat, Sun) 329 USD
Jul 6 to Jul 31 Min Stay 2 nights 231 USD
Aug 1 to Aug 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 231 USD
Aug 4 to Aug 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 231 USD
Aug 6 to Aug 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 231 USD
Aug 11 to Aug 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 231 USD
Aug 13 to Aug 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 - 231 USD
Aug 18 to Aug 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Aug 20 to Aug 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Aug 25 to Aug 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Aug 27 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Sep 1 to Sep 4 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 269 USD
Sep 5 to Sep 7 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 197 USD
Sep 8 to Sep 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Sep 10 to Sep 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Sep 15 to Sep 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Sep 17 to Sep 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Sep 22 to Sep 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Sep 24 to Sep 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Sep 29 to Sep 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Oct 1 to Oct 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Oct 6 to Oct 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Oct 8 to Oct 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Oct 13 to Oct 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Oct 15 to Oct 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Oct 20 to Oct 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Oct 22 to Oct 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Oct 27 to Oct 28 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Oct 29 to Oct 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 197 USD
Nov 1 to Nov 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 197 USD
Nov 3 to Nov 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Nov 5 to Nov 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Nov 10 to Nov 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Nov 12 to Nov 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Nov 17 to Nov 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Mon, Sun) 197 USD
Nov 21 to Nov 26 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 269 - 281 USD
Nov 27 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 197 USD
Dec 1 to Dec 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Dec 3 to Dec 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Dec 8 to Dec 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Dec 10 to Dec 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Dec 15 to Dec 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 197 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 2 nights 281 - 307 USD

2024

Rate Period Nightly
Jan 5 to Jan 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Jan 7 to Jan 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Jan 12 to Jan 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 246 USD
Jan 15 to Jan 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 197 USD
Jan 19 to Jan 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Jan 21 to Jan 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Jan 26 to Jan 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD
Jan 28 to Feb 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 197 USD
Feb 2 to Feb 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 197 USD

Weekly

2023

Rate Period Weekly
Mar 12 to Mar 31 Min Stay 7 nights 1,188 USD
Apr 10 to Apr 22 Min Stay 7 nights 1,188 USD
Jun 16 to Jun 29 Min Stay 7 nights 1,390 USD
Jul 6 to Jul 31 Min Stay 7 nights 1,390 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 7 nights 1,802 - 1,847 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (99 raters)

The following review(s) were provided by the property manager.

The Best part of our vacation! We loved our cabin and I would have given it 5 Stars if it were not for 3 things. The hot tub on the deck is rather shallow and felt more like a kiddy pool than a hot tub for adults, But hey our 2 year old loved it. The other thing that made this a 4 Star instead of 5 was that the kitchen could have been better stocked with necessities like a can opener and other kitchen utensils. The 3rd thing we didn't like was the fold out couches were horrible for our 2 boys. the mattresses were paper thin! Please consider putting a better bed in the loft space at least! Over all we LOVED IT and the master bed was so comfortable. We will definitely be booking another stay just in a larger cabin with more actual beds! Response from Elk Springs Resort Cabin Rentals; Wednesday, December 21, 2022 As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Thank you for your feedback about the cabin, and we have forwarded these items to our teams for follow-up. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Melissa S.
Reviewed On: 12/21/2022
Celebration The Fontana is a very nice cabin and was priced <br/>Very reasonable so low income couples can have a chance to enjoy something nice. It was clean,well maintained and comfortable. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 3, 2022 Thank you for sharing your experience with us, Rachell. You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We lhope to work with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Reviewed On: 8/2/2022
Perfect location. Loved the location of the cabin outside of Gatlinburg. The inside was beautiful and well maintained. The outside deck left a bit to be desired. The deck railing was very loose between the turret and the grill ... looked like the entire rail was replaced except that last section....not sure why! Response from Elk Springs Resort Cabin Rentals; Monday, July 25, 2022 Thank you for your kind review, David. We enjoyed having you as our guests and look forward to working with you again soon. Thank you for your feedback, and we will definitely have our team check on the deck railing to make sure that it is safe for our guests. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
- David M.
Reviewed On: 7/25/2022
Elk Springs Cabin It was nice but different to just go to the cabin and type in a code and not have to go into an office before going to my cabin. It had everything we needed, from hot tub to washer/dryer. From the picture it looked more secluded and looked like it was not that close to the road Response from Elk Springs Resort Cabin Rentals; Monday, July 11, 2022 Thank you, Jacob, for sharing your experience with us. We strive to make the process of your vacation easy and less stressful as possible. We regret to hear the photos made the cabin look more seclueded, as we try to include all information on our website about our properties. We enjoyed having you as our guests and hope you choose to visit us again. Thank you!
- Jacob S.
Reviewed On: 7/10/2022
Cozy cabin! This cabin was perfect for my husband and I! It was clean and comfortable with a fairly well stocked kitchen (pots/pans, plates etc but no salt/pepper, condiments). We loved the hot tub on the deck! The location was perfect - just a few minutes from the grocery store (by car) and 10 minutes to downtown Gatlinburg. Would recommend! Response from Elk Springs Resort Cabin Rentals; Monday, July 18, 2022 Thank you for your wonderful review, Laura. We are delighted to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Laura P.
Reviewed On: 7/18/2022
Amazing Vacation! The cabin was perfect for my wife and I and it was very clean and beautiful! Response from Elk Springs Resort Cabin Rentals; Friday, July 22, 2022 Thank you for your wonderful review, Nathan! We are delighted to hear your stay was amazing and we hope you will visit again soon! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Nathan N.
Reviewed On: 7/20/2022
Fontana Cabin/ perfect for our little family of 3 We loved the Fontana Cabin! Great location, grocery store is 7 minutes and downtown is 15 mins. The cabin was very clean. We didnt cook a lot just breakfast and snacks but there were plenty of kitchen supplies including a wine opener and a blender. Bathroom towels were low quality if you prefer soft and fluffy byo. Response from Elk Springs Resort Cabin Rentals; Thursday, December 16, 2021 Thank you for your kind review, Naomy! We are happy you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
Reviewed On: 12/16/2021
Not the best experience First impressions say a lot, we were not impressed.<br/>We received a text at 11 am day of check in that our cabin was ready. We arrived at 3 pm to find it was not cleaned from the last guest. When we finally received a call back, we were told it would take an hour to get there and an hour and half to clean. The hot tub had to be emptied as well so there was no using that for the evening. I have been to many AirBNB and other cabins where you are provided a folder with directions on TV operations and check in and out procedures. Instead, you were met by laminated notes on what you would be charged for if you did certain things. Above the toilets, on the fireplace.I am certain they have had issues with another guest, but it just made it less cozy. Coffee pot did not work. Cabin was nice location close to Gatlinburg and Pigeon Forge. Response from Elk Springs Resort Cabin Rentals; Friday, January 28, 2022 Thank you for sharing your experience with us, Julie. We sincerely apologize for the mix-up about the cleaning, and our records indicate that you were refunded the cleaning fee and a half night stay. We do provide cabin notebooks with information about your stay in them, and we will be sure to check and make sure that there is one in the cabin. We are sorry that you were disappointed in these aspects of your stay, but we do hope that you were able to enjoy your time spent in the beautiful Smoky Mountains.
- Julie S.
Reviewed On: 1/27/2022
Good times My family enjoyed our cabin stay. Plenty of TVs, a hot tub, and couch room to sit. Kids played pool (walls are close so There&#x2019;s a limited experience). 15 -20 mins from downtown Gatlinburg. Not bad unless you&#x2019;re ordering to go and have to head back the other way 20 mins. Would bring my own toilet paper next time. Response from Elk Springs Resort Cabin Rentals; Friday, April 1, 2022 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
- Aaron G.
Reviewed On: 4/1/2022
Birthday get away Very satisfied with our stay, will use them again. Response from Elk Springs Resort Cabin Rentals; Wednesday, April 13, 2022 Thank you for allowing us to be a part of such a special celebration, William. Happy birthday! You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- William T.
Reviewed On: 4/13/2022
Romantic few days in the mountains Fontana was a great little cabin for two as we were taking a few days alone in the mountains. It was our first time staying in the mountains and we wanted to be away but feel safe and not alone on a deserted road. We settled on Elk Springs Resort because it looked private and yet there was security available. A representative was in touch when we arrived, called to check with us to make sure everything was to our liking and again contacted us about check out procedures. The cabin was clean and fresh, with everything we needed. The pool table upstairs was fun and we enjoyed the hot tub. The cabin was about 5 minutes from the grocery store in case we needed anything and Gatlinburg was just 10 minutes away. And yet, with things close by, we felt we were far away on vacation. We would certainly go back to this little cabin in the woods for another romantic few days. Response from Elk Springs Resort Cabin Rentals; Sunday, March 13, 2022 It was our pleasure to provide you with luxury accommodations during your visit, Karen. It sounds like you chose the perfect cabin to relax in, have fun, and create memories that are sure to last a lifetime. The Fontana is full of great amenities that are great for everyone! We encourage guests to book direct and save up to 15% on future bookings. See you soon!
Reviewed On: 3/13/2022
Great stay Perfect Response from Elk Springs Resort Cabin Rentals; Saturday, June 11, 2022 Clint, we are delighted that you enjoyed your recent cabin stay! Thank you for such a kind review. We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
- Clint F.
Reviewed On: 6/11/2022
Great getaway Clean, great views, friendly staff. Response from Elk Springs Resort Cabin Rentals; Friday, April 8, 2022 We are pleased that you had such an enjoyable stay. It would be a pleasure to serve you again in the future. Remember as returning guests, you will receive 10% off your next booking! Thank you!
- Lawrence B.
Reviewed On: 4/8/2022
Fontana Very nice trip Response from Elk Springs Resort Cabin Rentals; Sunday, April 3, 2022 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
- Jim M.
Reviewed On: 4/3/2022
Trashed clothes Cabin was clean. Had to call about hot tub because it was not working properly. Jacuzzi tub was not working. Plus we mistaken our dirty clothes bag and my husband put it in the trash can. It was a clear see thru garbage bag right on the top. The lady I talked to wasn't helpful. The cleaning should have taken our clothes to the office. We lost over 500.00 worth of clothes for someone not being honest. Response from Elk Springs Resort Cabin Rentals; Sunday, October 4, 2020 Seletia, thank you for sharing your experience. After reviewing your reservation we do see the hot tub was remedied and working within a couple of hours of reporting. The Jacuzzi tub we were not aware of unfortunately. If we had known we would have gladly remedied that for you. We certainly apologize your items were thrown away. However, if they were in the trash bins our staff would have mistakenly thought it was meant to be thrown away. We did enjoy having you as our guests and hope you were able to enjoy your time in our area.
Reviewed On: 10/1/2020
GREAT TIME Me and family had a wonderful stay at Elk Resort coming back in December. Very clean and luxury. The only resort I will stay in for now on Response from Elk Springs Resort Cabin Rentals; Friday, July 24, 2020 We are excited to know you thoroughly enjoyed your time with us. We strive to have the best cabins and look forward to working with you again. Remember, as a returning customer you will receive 10% discount on new bookings. Thank you!
- Darius F.
Reviewed On: 7/24/2020
Great Cabin The cabin location was great. The communication with customer service was phenomenal. Love the texting to communicate. Response from Elk Springs Resort Cabin Rentals; Monday, July 20, 2020 Thank you for sharing your experience with us, Verdell. We are delighted to know you enjoyed your recent stay. We strive the have the best service and are pleased to know we have met your expectations. We hope to see you again soon. We encourage guests to book direct and save up to 15% off your next stay. Thank you!
Reviewed On: 7/20/2020
birthday get away overall it was wonderful, beautiful cabin. My son was turning 21 and he is autistic so just a little family trip. Only big thing was the pull out couch he needed to sleep on was broken. maintenance came but could not repair. Response from Elk Springs Resort Cabin Rentals; Monday, October 5, 2020 Thank you, Kaychele, for taking the time to review your recent stay. We are glad to know you had a wonderful getaway at one of our properties. It is unfortunate we were not able to repair the sleeper while you were here. We can ensure you though, the part did come in and it has been repaired. We hope you choose to visit the Great Smoky Mountains again. Remember, as a returning customer you will receive 10% off future stays!
- Kaychele M.
Reviewed On: 10/1/2020
Fontana Cabin Stay Our overall experience was good! The views were amazing and we enjoyed how quiet it was and relaxing. The only thing that was not up to our standards wa the bed it was worse than sleeping on the floor. As well as the cleanliness could have been better, such as we found several wash cloths and towels in tubs and on the washer still. The floors looks like they hadn&#x2019;t been swept so we kept shoes on the entire time while in cabin. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 7, 2020 Thank you for taking the time to share your feedback with us, Shelby.  We are pleased that you enjoyed your overall visit at the Fontana cabin.  Do not hesitate to contact us during your stay if you find things that are not up to par.  We are happy to send out a member of our staff to address anything you find that is not up to par. I have reported your concerns, and I can assure you we will have our team inspect the beds for possible replacement and also alert our head of housekeeping to address the details of your cleanliness concerns.  Again, we appreciate you taking the time to share your thoughts with us, and we hope you will choose to stay with us again very soon.
Reviewed On: 10/3/2020
Better than the pictures! The cabin was beautiful, and clean. Everything exceeded our expectations! We can&#x2019;t wait to come back Response from Elk Springs Resort Cabin Rentals; Wednesday, November 11, 2020 Mariah, thank you for sharing your experience with us. We are ecstatic we exceeded your expectations. We enjoyed having you as our guests and look forward to working with you in the future. We encourage guests to book direct to save up to 15%. See you soon!
- Mariah P.
Reviewed On: 11/10/2020
Outstanding!! It was very nice and clean. Up to date. Nice back large deck. Hot tub was GREAT.we had a good time for quick get away. Response from Elk Springs Resort Cabin Rentals; Thursday, December 3, 2020 Thank you, Jerika, for taking the time to review your recent stay. We are delighted to know you enjoyed your time with us. Fontana is a beautiful cabin with amazing amenities for everyone to enjoy. We hope to see you again soon. We encourage guests to book direct and save up to 15% off future stays!
Reviewed On: 12/3/2020
Honeymoon stay Beautiful cabin we enjoyed our stay will definitely be back a sprain spring Response from Elk Springs Resort Cabin Rentals; Thursday, December 17, 2020 Thank you for allowing us to be a part of such a memorable occasion, Russell! Congratulations! We are delighted to hear enjoyed your stay and would consider it an honor for you to stay with us again. We encourage guests to book direct and save up to 15% on your booking.
- Russell G.
Reviewed On: 12/16/2020
Mountain retreat Beautiful area. Quaint as can be. Second honeymoon for my wife and I. Cabin was lovely. Upstairs shower was broken- as was the hottub on porch (both leaked water). We found handful of cockroaches in kitchen. Had lots of fun. Had to buy our own toilet paper in downtown Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 12, 2021 Thank you for the feedback, Michael. We certainly apologize about any issues you may have had during your stay. We have all of this noted and all of these issues have been addressed. We only supply a starter pack of supplies, which is stated in the email that we send out. Anything that may be needed after that is gone is left too the renter to supply. We hope that despite these issues that you were still able to enjoy your time here in the Smokey Mountains!
Reviewed On: 1/12/2021
Great getaway First I would like to say this cabin was absolutely beautiful! When we first walked in I was completely amazed at how nice everything was. The only thing that would prevent me from giving this place all 5s is that the linens weren&#x2019;t all that clean or didn&#x2019;t look clean. It&#x2019;s an older log cabin but the bed comforter and the pillow cases had a lot of stains on it which was a little disgusting. Also because we went during the winter time, we used the fire place a lot. However, turning on the fire place downstairs and oils make it extremely hot upstairs. Anytime we went upstairs to play pool or use the jacuzzi, we would have to wait until it cooled off. Other than that, the respite is beautiful, the hot tub was amazing and it&#x2019;s so close to everything. I would recommend this resort despite my small issues. The booking process was easy and everyone that we dealt with was very friendly. I would give this place a strong 4. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 27, 2021 Thank you for the feedback, Lauren. We do certainly apologize for any issues you may have had during your stay. We do keep staff on hand until midnight every night to assist with anything that may a rise during your time here. If you decide to come back please do not hesitate to call. We like to address these issues while in house, so that our guest are as comfortable and happy as possible. We will get this sent over to the proper departments so that we can have these issues addressed for any future stays! Again, thank you for choosing us and we hope that you decide to come back and see us again. Remember, any future visits when booking direct you will receive 10% off!
- Lauren P.
Reviewed On: 1/27/2021
&#xD83D;&#xDD25;&#xD83D;&#xDD25;&#xD83D;&#xDC4C;&#xD83C;&#xDFFB;&#xD83D;&#xDC4D;&#xD83C;&#xDFFB; Very nice <br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, February 2, 2021 We are pleased that you had such a wonderful visit. It would be a pleasure to serve you again in the future.
- Yaquelin G.
Reviewed On: 2/2/2021
Wonderful Cabin Stay This was my first time staying in a cabin and wow, it exceeded my expectations. My husband and I already hope to come back again next year. Response from Elk Springs Resort Cabin Rentals; Sunday, May 30, 2021 It was our pleasure to provide you with luxury accommodations during your visit, Hillary. You selected a great cabin with an unbeatable view of The Great Smoky Mountains. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
- Hillary W.
Reviewed On: 5/30/2021
Vacation I would say we had a great time. Housekeeping needs to do a better job cleaning. Let me explain the bathroom floor was dirty I had to mop it. There was mold on the bottom of the shower curtain liner. After our stay I took sheets off and realized the mattress pad was very dirtying I can&#x2019;t believe they left it for people to sleep on. I know they are rushed to clean but they need to do better. Also they need to wash the comforters on the bed more ours was dirty. People are paying money to stay here and they expect a clean place to stay. You should not<br/>Have to go in and clean after the cleaning crew. Response from Elk Springs Resort Cabin Rentals; Monday, July 26, 2021 Thank you for sharing your experience with us, Angela. Your review certainly concerns us, as nothing was reported until after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We have forwarded your concerns to the appropriate department for review. We are glad that you enjoyed your time spent in our area!
- Angela S.
Reviewed On: 7/26/2021
Cute little cabin! Easy rental process online, express check-in/check-out, GREAT location very close to downtown and other shops, and awesome customer service! Response from Elk Springs Resort Cabin Rentals; Monday, August 30, 2021 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Allison W.
Reviewed On: 8/30/2021
Very Comfortable Living We stayed here for 7 nights while on our honeymoon. The bed was comfortable, the hot tub was great, it was nice to have a washer and dryer at hand. The kitchen ware was decent, a little used, some pans warped so didn't stay flat on the glass top stove. There were a lot of spiders all over the outside in front and back, my husband even got bit by one from sitting on a rocking chair on the deck.<br/>The view was nothing to be desired, we thought we would see some horizon but that's just not possible in this cabin.<br/>But we lived staying at the Fontana, 10 out of 10, would rent again. Response from Elk Springs Resort Cabin Rentals; Thursday, October 14, 2021 Thank you for allowing us to be a part of such a special celebration, Amanda. Congratulations! You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We have forwarded your suggestions to our staff for review. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Amanda L.
Reviewed On: 10/12/2021
FIRST TIMERS.....WILL NOT BE THE LAST FANTASTIC Response from Elk Springs Resort Cabin Rentals; Saturday, October 30, 2021 Thank you for sharing your thoughts, Bruce. We are delighted to hear that your recent stay was a successful one! You chose a wonderful cabin to relax in and create beautiful memories. We encourage guests to book direct and save up to 15% on your booking. Hurry back!
- Bruce S.
Reviewed On: 10/30/2021
Amazing! The cabin was beautiful and felt like home! Response from Elk Springs Resort Cabin Rentals; Thursday, May 16, 2019 We are pleased to hear you had such an amazing visit at Fontana! We want nothing more than our guests to feel as though they have a home away from home while in our area. It was a joy having you as our guests, and we hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits.
- Ashley S.
Reviewed On: 5/16/2019
CABIN STAY FONTANA great it was peaceful and quiet will be bCK Response from Elk Springs Resort Cabin Rentals; Friday, May 25, 2018 Thank you for your kind review, Rick. It is wonderful to hear that you enjoyed your recent cabin stay and we look forward to your next visit with us. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Rick M.
Reviewed On: 5/25/2018
Coziest vacation spot It was wonderful. Felt like our home away from home! Response from Elk Springs Resort Cabin Rentals; Sunday, August 12, 2018 We are happy to hear you had such a great cabin stay! Fontana is certainly a great cabin to relax and create lasting memories together. We hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains!
- Dena B.
Reviewed On: 8/12/2018
Pleasant stay We stayed in Fontana over the memorial day weekend. The cabin was beautiful and well maintained. We took advantage of the pool table, hot tub and grill. My only complaint is that the pull out mattresses were uncomfortable and there was not enough paper towels and toilet paper for 5 people for a two night stay. Overall i reccomend this cabin, me and my family had a great time. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 13, 2018 Thank you for your kind review, Agata. We are pleased that you enjoyed your recent stay at Fontana! You definitely chose a great cabin to relax and take in the beautiful Gatlinburg area. We appreciate your feedback regarding the mattresses. I have reported your concern to the proper department to be evaluated and have the mattress replaced if needed. We apologize if there was any confusion regarding the items provided. In an attempt to avoid confusion, we do send out an email prior to arrival stating that we only provide a starter supply of these specific items. We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Reviewed On: 6/12/2018
Great Cabin! We had a nice stay! Response from Elk Springs Resort Cabin Rentals; Tuesday, June 12, 2018 It is great to hear that you had a wonderful visit, Brian! We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains.
Reviewed On: 6/11/2018
Perfect spot for family vacation It was perfect for a family of four will be back next year! Response from Elk Springs Resort Cabin Rentals; Tuesday, June 26, 2018 It is fantastic to hear that you and your family enjoyed a 5-star experience with us! Customer satisfaction is very important to us, and we strive to make sure every guest has nothing but an amazing vacation! We appreciate your business and look forward to your return stay with us!
- Natasha A.
Reviewed On: 6/24/2018
Fontana-Elk Springs Resort Always our favorite Resort to stay when in the area! Response from Elk Springs Resort Cabin Rentals; Monday, October 8, 2018 Thank you for your wonderful review, Donna! We appreciate your kind words. We enjoyed having you as our guest and hope you will stay with again in the future.
- Donna S.
Reviewed On: 10/8/2018
Fun trip to Gatlinburg! The cabin was exactly as pictured. Very clean and about a 15 minute drive into downtown Gatlinburg. The kitchen is well stocked with pots and pans, dishware, glasses, etc. You will need to buy salt, pepper along with any groceries you might want to buy. There is a Food City about 10 minutes away. If you are looking for a mountain view, this property is not for you. Fontana is the first cabin within the Elk Springs resort and the view is of the woods. Response from Elk Springs Resort Cabin Rentals; Sunday, August 19, 2018 We appreciate your business and your wonderful review, Tina. Fontana is a great cabin for everyone to enjoy. We believe in providing true and accurate information for each and every cabin. The pictures and description on our website are a true reflection of what you will find when you arrive at the cabin. We are happy you enjoyed your visit and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 8/17/2018
Quiet Bliss Truly enjoyed our time at Fontana. The perfect distance away from downtown, but just close enough. Everything was clean and tidy upon arrival. Checking in and out was super easy. Tons of activities to partake in such as hiking, ziplining, sky tram, etc. I would definitely recommend this cabin to couples and/or families looking for a getaway. Response from Elk Springs Resort Cabin Rentals; Tuesday, September 11, 2018 We appreciate your business and your wonderful 5-star review, Allyson! Fontana is definitely a great cabin, and the location is perfect for accessing downtown Gatlinburg or The Smoky Mountain National Park entrances. It is a pleasure to hear that everything was up to par during your stay. We appreciate all recommendations, and we hope you too will make plans to visit with us again very soon!
Reviewed On: 9/10/2018
Didn't want to leave My wife and I stayed in the Fontana cabin for our anniversary and were amazed at the quality. We had an unbelievable time. The cabin was clean and beautiful. Elk Springs did an excellent job communicating and we never felt out of the loop or had any questions. We had an awesome time and highly recommend Elk Springs to anyone looking to stay near the Smokies but don't want to deal with downtown Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 13, 2018 Thank you for allowing us to be a part of such a special celebration, Eric. Happy Anniversary! We are delighted to hear that Fontana was the perfect place for you. You certainly chose a great cabin to simply relax and enjoy the peaceful mountain scenery. We apprecate all recommendations, and we hope you too will make plans to visit with us again soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Eric S.
Reviewed On: 11/13/2018
Cozy Cabin! This was a weekend getaway for my husband and me after a very stressful year. This was the perfect cabin. Great location and beautiful rustic decor. Very quiet, comfortable, and cozy. We loved grilling on the deck, watching movies by the fire and soaking in the hot tub at night. We only ate out once during our stay. The cabin had everything we needed. We didn&#x2019;t want to leave. We really enjoyed ourselves and will definitely be back. Thank you so much! Response from Elk Springs Resort Cabin Rentals; Friday, December 21, 2018 Thank you for taking the time to share your wonderful experience with us, Lisa! We are delighted to hear your stay was exceptional. Fontana is certainly the perfect cabin to relax and unwind from the stresses of everyday life. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Reviewed On: 12/20/2018
Best Bridal Weekend Getaway This was just what the doctor ordered. A weekend getaway for my best friend the bride and the bridal party. We had a wonderful time and the experience will be forever remembered. The cabin was great and the staff was very processional and attentive to all of our needs. It was a great home away from home.. I look forward to another trip. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 16, 2018 Thank you for allowing us to be a part of such a memorable get-away, Monica! We are happy to hear your stay was exceptional. We hope you will plan on staying with us again in the future.
- Monica J.
Reviewed On: 10/16/2018
Awesome Awesome Response from Elk Springs Resort Cabin Rentals; Sunday, November 11, 2018 We are delighted to hear you had such an awesome stay at Fontana! We hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains.
- Jagadish Y.
Reviewed On: 11/11/2018
Great visit at the Fontana cabin. The Fontana cabin was very nice. My husband and I enjoyed our stay. The cabin was clean and well maintained. Our only complaint with cleanliness was the outside. It really shows that the outside is forgotten about. We live to sit outside but were unable to as the outside chairs and gazebo were covered with webs and spiders. Also, the jacuzzi looked half clean. It had particles floating in it. Also, the jet bathtub was leaking into the downstairs bathroom. <br/><br/> Our cabin experience was taken to the next level by booking Chef Ray with He was absolutely AMAZING and worth every Penny. Very professional and interactive. Awesome food and service. Can't wait for our next visit. Response from Elk Springs Resort Cabin Rentals; Tuesday, May 21, 2019 Thank you for taking the time to share your experience with us, Brenda. We are happy you enjoyed your overall stay. Thank you for bringing these items to our attention. Your feedback will be shared with our housekeeping supervisor. We can assure you, this is not our standard. The outside chairs and patios are cleaned and sprayed down. Even with regular pest control at our cabins, it is possible for new webs to appear between cleanings. We require our housekeepers to drain, clean, and refill the hot tub using fresh chemicals between each stay. A time and date stamped photo is required to be submitted prior to the cabin being marked clean. We do see where this was submitted prior to your arrival. We appreciate you bringing the leak to our attention upon checkout. Our technician was able to repair the leak and we are happy to report the jacuzzi tub is now fully functional. Please do not hesitate to contact us during your stay should you discover items such as this in the future. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Brenda R.
Reviewed On: 5/21/2019
Absolutely Peaceful My husband and I visited Fontana Cabin for a get away. The cabin was perfect! The grill was easy to use for my husband to cook out. There were other cabins around but we were able to feel relaxed in the quiet without feeling isolated. One takeaway is if you are using an Uber, it can be quite tricky to find your way back at night. Other than that the cabin was perfect! Clean and welcoming Response from Elk Springs Resort Cabin Rentals; Wednesday, May 1, 2019 Thank you for your wonderful 5 Star review, Krystalia! We are excited to hear you enjoyed your stay. The roads can be a little tricky if you are not familiar with the area. We include directions in each of the confirmation emails to ensure our guests have the best directions available, as GPS and maps sometimes do not work well in the mountains. Please do not hesitate to call us should you have an issue such as this in the future. We provide 24/7 assistance to ensure any issue can be resolved quickly. Our representatives are very familiar with the area and are always happy to assist with directions, if needed. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 4/30/2019
Fontana Cabin was exactly as described,and in a great location not far from everything. We would definitely recommend Elk Springs Resort! Response from Elk Springs Resort Cabin Rentals; Monday, April 22, 2019 Thank you for your wonderful review, Michael! We are delighted to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Michael H.
Reviewed On: 4/22/2019
No Regrets Our stay was nice the view greater would rent from here again sopn Response from Elk Springs Resort Cabin Rentals; Wednesday, May 29, 2019 Thank you for your kind review, Terri! We are excited to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
- Terri W.
Reviewed On: 5/28/2019
The Perfect Getaway Fontana is beautiful one bedroom cabin with fireplace, jetted tub, pool table, and hot tub. Me and my Husband will definitely return!!! Response from Elk Springs Resort Cabin Rentals; Thursday, March 14, 2019 Thank you for your wonderful review, Nicole! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and would consider it an honor for you to stay with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Nicole T.
Reviewed On: 3/14/2019
Great Stay Enjoyed Spring break with my grand-kids. We had a wonderful, peaceful stay. Everything was as expected & we really enjoyed ourselves.<br/> Response from Elk Springs Resort Cabin Rentals; Monday, April 8, 2019 We are pleased to hear you and your grandchildren had such a great stay, Casandra! Fontana is a great cabin with lots of wonderful amenities and it is in the perfect location to access the heart of downtown Gatlinburg and The Great Smoky Mountains National Park. We enjoyed having you as our guests, and we hope you will make plans to visit with us again very soon. We encourage guests to book direct and save up to 15% on your booking.
- Casandra T.
Reviewed On: 4/8/2019
Cabin was just okay. This was our third time staying at Elk Springs. The overall stay was okay. The hot tub had issues and there was dust and cobwebs everywhere. The worst were the bugs. I even found big in the bed. Elk Springs has some beautiful cabins but I realize getting a nice one will be a crapshoot in the future. Not sure if I will choose Elk Springs again. My family plans to return to Gatlinburg in a few month so we&#x2019;ll see. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 23, 2019 We appreciate you taking the time to review your recent stay, Esteban. It is regrettable that you experienced this issue during your stay at Fontana. Please do not hesitate to contact us during your stay if you have issues like this one. Although we do have our cabins treated monthly, in the mountains it is almost impossible to completely eradicate insects. I do not show any reported hot tub issues or complaints regarding insects. We offer 24/7 staff assistance, and we would have been happy to send an experienced member of our staff out to assist you. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
- Esteban A.
Reviewed On: 7/15/2019
Happy guest from GA We were overall satisfied with our stay at the Fontana. We had to make a call due to one of the bathrooms lights wouldn't come on and before we could turn around good the repair guy was at our door to fix the problem. Location was a little further out than I expected but it was nice at night to be away from all the traffic. I would stay with Elks Resort again!! Response from Elk Springs Resort Cabin Rentals; Monday, August 5, 2019 It is a delight to know you enjoyed your recent stay. We want to thank you for reporting the light issue. We are glad our tech was able to repair it for you in a more than timely manner. It was a pleasure having you and we look forward to seeing you again. We encourage guests to book direct and save up to 15% on your next booking.
Reviewed On: 8/5/2019
Exceptional Our stay was nothing less than perfect! The cabin was not only easy to find, it was mere minutes away from Glades Rd and the Arts and Crafts Community we love so much. The cabin was beautiful and very clean and tidy. You cannot go wrong if you stay here. We loved it so much we will try to book this same cabin in the future if it is available. If it is not, we will stay with Elk Springs again for sure!! Great customer service as well!! Response from Elk Springs Resort Cabin Rentals; Friday, August 30, 2019 It was our pleasure to provide you with 5-star accommodations and top-notch customer service during your stay, Misty! We are delighted that you had such a fantastic visit to Fontana. As you mentioned, this cabin is located in an ideal place to access the heart of downtown Gatlinburg and still be a bit off the beaten path allowing one to feel secluded and completely relaxed. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. See you soon!
- Misty T.
Reviewed On: 8/30/2019
Fontana was delightful I absolutely loved my experience! Response from Elk Springs Resort Cabin Rentals; Monday, September 9, 2019 Thank you for your fantastic 5 star review Heather. We are ecstatic you enjoyed your stay! We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 9/8/2019
Valquez Experience at Elk Springs Resort I absolutely enjoyed my stay at your cabin. The only thing that I would suggest is getting some type of lighting for the night time. I'm thinking about coming again soon. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 8, 2019 Thank you for your fantastic review, Valquez! We appreciate your suggestion. It was a pleasure to serve you during your visit, and we look forward to working with you again very soon.
- Valquez N.
Reviewed On: 10/8/2019
Perfect Girls Getaway Place was fantastic. Very clean except for a few bugs but you are out surrounded by nature. Great girls getaway. Very cozy. Didn&#x2019;t get to experience the hot tub because it rained the 2 nights we were there but looked clean. The property management called to check in on us to see if everything was good and needed anything. I would definitely go back. Thank you. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 30, 2019 We appreciate your business and wonderful review, Stephanie.  It is a pleasure to hear that you and your friends had such a great fabulous time at Fontana. We hope you will make plans to visit us again in the near future.  We encourage guests to book direct and save up to 15% on your booking.  Hurry back, new memories are waiting to be made! 
- Stephanie J.
Reviewed On: 10/29/2019
Great time We enjoyed our stay as always. Response from Elk Springs Resort Cabin Rentals; Sunday, September 29, 2019 We are delighted that you had such a great stay with us, Bashara! It would be a pleasure to serve you again on your next trip to The Smokies. Remember as returning customers you will receive 10% off future stays!
Reviewed On: 9/29/2019
worst cabin ever rented My husband and I come out to Gatlinburg quite a bit as you can see from our history we always stay with you guys.. Upon check out I called and spoke to a woman regarding the cabin. Saturday night I went to use the downstairs bathroom and there was a big fury mouse in there. My husband tried to capture him but he went between the shower and the log wall. The woman told me they do spray for pests.. Well you need to set mouse traps ..we sealed off the bathroom and didn't use it after that ..Freak me out . The upstairs bathroom tile is cracked all by the vanity and if you are barefoot you could easily cut up you feet. Not to mention when your showering asian beetles are falling on you.. Very dissatisfied especially when talking to your employee the she just apologizes . I WILL THINK TWICE NOW FROM STAYING WITH YOU IN THE FUTURE. I'm a business owner myself and I always want my customers happy. Also I would never rent this cabin again because all night long our parking space was used for a turn around and the lights were ridiculous<br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, November 27, 2019 Thank you for sharing your experience, Michelle. It is unfortunate to hear you stay was not as pleasant as usual. All of our cabins are treated monthly by our local pest control company, and we can assure you mice are not a typical issue at our cabins. We will send our technician out to do an additional spray and to set traps to ensure there are no live pests in this cabin. We can assure you we do have our technicians in the process of repairing the tile floor in the bathroom. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Michelle G.
Reviewed On: 11/27/2019
Birthday Getaway! 3 night stay in the Fontana was romantic and very relaxing. I booked the cabin to celebrate my boyfriend's birthday and enjoy a nice getaway for just the two of us. I packed all our food and that took all the worrying out of what we gonna eat. Only wished the jacuzzi was covered like most of the other cabins. We definitely loved our stay and want to return to the ELK Springs again either this year or next year to stay in other great cabin! Response from Elk Springs Resort Cabin Rentals; Friday, January 31, 2020 Thank you for allowing us to be a part of such a special celebration, Kenisha! We are pleased to hear that you enjoyed your overall cabin stay and hope you will choose to visit us again on your next trip to The Great Smoky Mountains.
- Kenisha B.
Reviewed On: 1/29/2020
A &#x201C;DREAM HOME&#x201D; stay in the Smoky Mountains Pleasant, courteous and professional staff that assisted with all my vacation needs. A short trip to Gatlinburg and Pigeon Forge, Tennessee with lots to do and see for our duration of stay. The cabin is beautifully decorated, clean and stocked with all the necessities to make your stay even more enjoyable. A hot tub, pool table and scenic views for total enjoyment. Response from Elk Springs Resort Cabin Rentals; Friday, February 7, 2020 We are delighted to hear that your recent visit not only met but exceeded your expectations! It sounds like you chose the perfect cabin to relax in and enjoy some time away from the hustle and bustle of everyday life. It was our pleasure to provide you with friendly and professional services, and we hope you will choose to visit us again on your next trip to The Great Smoky Mountains. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
- Brendan M.
Reviewed On: 2/7/2020
Weekend Getaway Overall our trip was great. The cabin was cozy and perfect for our trip. The one disappointment was the king mattress. My husband and i both struggled sleeping. Response from Elk Springs Resort Cabin Rentals; Tuesday, March 10, 2020 We appreciate you taking the time to review your recent cabin stay. We certainly apologize if the beds were not comfortable to your liking. We understand everyone has their own definititon of comfort when it comes to a mattress. We are delighted to know you were able to enjoy the rest of your stay. We do have several cabins to choose from, and we hope you will make plans to visit us again in the future. Thank you for sharing your thoughts.
- Emily H.
Reviewed On: 3/9/2020
Literally a dream cabin. The cabin was so fantastic and cozy. Cooked and spent some alone time here but close enough to walk around and shop or see attractions. We stay every year but definitely will book with elk resort again. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 18, 2020 Thank you, Kayla, for your kind review. It sounds like you chose the perfect to spend your getaway. We are glad to know you have enjoyed your stay and sure look forward to seeing you again! Remember, as a returning customer you will receive 10% on a future stay!
- Kayla B.
Reviewed On: 3/17/2020
COVID family getaway! As a family of 4 with 2 young kids we were looking for a getaway that would allow us to stay away from the crowds and this was the perfect cabin! It&#x2019;s far away from the main attraction area but still close enough to the grocery store, ice cream shop and some restaurants! It was the perfect family getaway for us!! Hot tub was clean, kitchen was well stocked and the cabin was very cute and spacious! Will Def return! Response from Elk Springs Resort Cabin Rentals; Thursday, July 16, 2020 Thank you for sharing your experience with us, Christopher. We are thrilled to know you thoroughly enjoyed your time with us. It sounds like you chose the perfect cabin to relax and create memories that are sure to last a lifetime. We enjoyed having you as our guests and look forward to having you again. We encourage guests to book direct and save up to 15% on your booking.
- Christopher G.
Reviewed On: 7/16/2020
Our stay in the SMOKIES EXCELLENT!! Response from Elk Springs Resort Cabin Rentals; Sunday, July 31, 2016 Thank you for your 5-Star review, Jerry! We are thrilled to hear your stay with us was exceptional. We hope you will make plans to come back and visit with us as often as your schedule allows. Hurry back!
- Jerry W.
Reviewed On: 7/31/2016
Beautiful Cabin! Romantic Setting! My husband and I stayed in Fontana for a week for our honeymoon! It was perfect! The other cabins weren't too close and the location was perfect! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 14, 2017 Thank you for allowing us to be a part of such a special celebration, Carlina! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider making Elk Springs Resort part of your anniversary plans for many years to come!
- Carlina M.
Reviewed On: 10/10/2016
Great place We enjoyed our stay Response from Elk Springs Resort Cabin Rentals; Sunday, April 10, 2016 We are happy to hear you enjoyed your stay at Fontana. We offer a great selection of luxurious cabins to make any visit to our beautiful Smoky Mountains truly memorable. We hope you will consider staying with Elk Springs Resort again in the near future! It's never too early to start planning your next get-away.
- Kevin W.
Reviewed On: 1/12/2016
Romantic weekend My boyfriend and I took our first trip alone this past weekend and we could not have asked for a better trip!!!! Response from Elk Springs Resort Cabin Rentals; Sunday, February 5, 2017 Thank you for sharing your 5-star experience with us, Ashley. Fontana is a beautiful cabin choice for a nice weekend getaway. It is our pleasure to provide luxury cabin stays for our guests to enjoy. We hope you will consider a future stay with us and take advantage of your 10% repeat guest discount!
- Ashley B.
Reviewed On: 2/23/2016
Fantastic Week Our stay at Fontana was great! My wife and I checked-in on a Sunday and checked-out on the following Saturday. Personally, that's the way I would suggest doing it. It was unbelievably peaceful during the week - perfect honestly. Once Friday came along, some college kids checked into a cabin a few down and were very loud until around 7:00pm. Aside from some bugs in the window sills, the cabin was spotless and in great condition. There are some couch and seat cushions that could be re-stuffed, but those are minor in my opinion. The cabin was nicely equipped and the kitchen had everything we needed. If it had a couple more storage spaces, you could easily live here. We'll definitely be back! Response from Elk Springs Resort Cabin Rentals; Wednesday, April 20, 2016 It sounds like you found your new home away from home while staying in the Great Smoky Mountains! We are happy to hear that you had a wonderful stay. Our goal is to provide luxurious cabins that will make you feel at home from the moment you walk in the door. We agree, you picked the perfect timing for your visit. It is quieter during the week, which is perfect for relaxing and getting away from the hustle and bustle of everyday life. Thank you for sharing your recommendation for the couch and seat cushions. We will send someone out to have these checked. We hope you will consider staying with us during your next visit to Gatlinburg.
Reviewed On: 4/19/2016
The Fontana Review We were delighted to receive this cabin rental as a gift and were equally delighted to see and stay in this cabin. The cabin was the perfect combination of rustic and modern making this stay wonderful. Response from Elk Springs Resort Cabin Rentals; Sunday, May 29, 2016 Thank you for your kind review, Kristie! We are excited to hear that you had such a wonderful stay. We hope you will come back and see us as often as possible.
Reviewed On: 5/25/2016
Valentine's weekend getaway The Fontana was a perfect cabin. It was clean and neat and convenient to Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Sunday, February 5, 2017 Thank you for sharing your Valentine's Day experience with us, Monica. Fontana is a great cabin located on our main resort just a short drive from downtown Gatlinburg. The close proximity to all of the local attractions, makes it a perfect choice. Many local restaurants, shopping and attractions are within a 10 minute drive from your cabin. We hope you will return for a future stay with us and take advantage of your 10% repeat guest discount!
- Monica B.
Reviewed On: 2/16/2016
LOVED IT!! This was mee & my boyfriend's first time staying in the cabins at Elk Springs. It was so peaceful & relaxing. We enjoyed every bit of the Fontana cabin that we stayed in. The cabin had up to date features & appliances. The decor was nice, which gave us the Gatlinburg Mountain Cabin feel. Most of all, the staff was nice & made themselves available to us at all times. We have planned to come back & make it a yearly getaway. I loved loved loved the Fontana cabin!!! Response from Elk Springs Resort Cabin Rentals; Monday, March 14, 2016 Thank you for your kind feedback. We are happy to hear that your stay was exceptional. We strive to assist you in making each stay memorable. Please keep in mind, as a returning guest you will receive 10% off all future stays.
- Denise H.
Reviewed On: 3/8/2016
Tennessee vacation The lodging was perfect. We really enjoyed the location and the peacefulness. Response from Elk Springs Resort Cabin Rentals; Saturday, June 25, 2016 We are excited to hear your enjoyed your visit with us, Karrie! We hope you will take the opportunity to come back and see us as often as you can.
- Karrie M.
Reviewed On: 6/25/2016
Great stay Our stay was very relaxing. The cabin was clean. The check in/out was simple. My daughter loved her private loft. We will definately be back! Response from Elk Springs Resort Cabin Rentals; Monday, March 14, 2016 Thank you for your recent stay with us. We are happy to hear you had an exceptional stay. We have several cabins to choose from that offer a private loft for future stays. Please keep in mind, as a returning guest you will receive 10% off all future visits.
- Craig W.
Reviewed On: 3/10/2016
time away wish could whole family could have been with us<br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, May 3, 2016 Thank you for your wonderful review, Jacqueline. We are happy to hear that you enjoyed your stay with us. We would love to assist you in bringing the entire family on your next visit. Our larger cabins are perfect for family reunions or simply a weekend away to relax and enjoy some quality family time. Please contact us when you are ready to start planning your next trip to Gatlinburg. One of our friendly sales representatives will be happy to assist you in finding the perfect cabin.
- Jacqueline S.
Reviewed On: 5/2/2016
home away from home The Fontana was a beautiful and comfortable cabin. It is a few minutes outside the busyness of town. We enjoyed the hot tub on the deck under the stars. We stayed so busy on our trip we didn't spend as much time at the cabin as we thought which was a bit of a shame because it was beautiful. Pictures online are true to what you get. The cabin is the first on the street, you can see the neighbors cabin through the trees on the deck, no mountain views. Overall a nice home away from home! Response from Elk Springs Resort Cabin Rentals; Sunday, July 10, 2016 Thank you for your wonderful review, Carrie! We are thrilled you enjoyed your visit. We certainly agree, Fontana is an exceptional cabin. It offers the perfect location. It is so close to town, yet just far enough away to make it feel like your own personal paradise. We hope you will consider coming back and staying with us during your next visit to Gatlinburg. Hurry back, your next adventure awaits!
Reviewed On: 7/4/2016
30th anniversary at Fontana It was a very wonderful stay great location cozy cabin we will definitely stay again Response from Elk Springs Resort Cabin Rentals; Sunday, July 3, 2016 Thank you for allowing us to be a part of such a wonderful celebration, Mark! Congratulations! We are excited to hear you enjoyed your visit. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. Come back and see us soon!
- Fiona R.
Reviewed On: 7/1/2016
review Overall, we really enjoyed the cabin. It was nicely decorated and having 2 bathrooms was great.<br/>The sleeper bed on the upstairs couch was very uncomfortable and you could feel the wire inside the mattress. I highly recommend that be replaced.<br/>the staff were very friendly and helpful. Response from Elk Springs Resort Cabin Rentals; Monday, January 16, 2017 Thank you for taking the time to share your experience with us, Jennifer. We appreciate your feedback as it helps us to improve the quality of your stay. We are happy to report the mattress and insert were replaced on the sleeper sofa shortly after your departure. Please do not hesitate to contact us during your stay should you find that any area of the cabin needs our attention. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We are always happy to send out one of our experienced technicians to assist you. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any discomfort experienced and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
- Jennifer L.
Reviewed On: 8/3/2016
Had a great time. it was a great places to stay we would stay up there again thank you for being so nice and helpful Response from Elk Springs Resort Cabin Rentals; Tuesday, February 14, 2017 Thank you for your wonderful review, Marie! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will visit often! Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Marie O.
Reviewed On: 2/14/2017
GIRL TRIP Girl trip. .for 7 years. We love the location and working with Elk Springs Resort staff.<br/>We were 2 girls short this year so we picked a smaller cabin..less expensive. It was hard going from The View cabin to Fontana. .<br/>Needs some improvement. As soon as we walked in smelled propane from the gas logs. .we burnt a candle the whole time we were there. <br/>Beds were not comfortable at all..sofa sleeper was not worth pulling out. .<br/>Sofa is diffently wore out..<br/>So needless to say we will not pick Fontana next year for our girl trip Response from Elk Springs Resort Cabin Rentals; Sunday, November 6, 2016 Thank you for allowing us to be a part of such a special girls get-away. It is an honor to have you return. Thank you for bringing these items to our attention. We truly appreciate your feedback, as we care about the quality of your stay. We have notified our maintenance department of these issues, each item will be addressed. Please do not hesitate to contact us during your stay should you arrive and find that you need our assistance. We are always happy to send out one of our experienced technicians to assist you. Please don't suffer, call us. We love assisting our guests! We enjoyed having you as our guest and hope you will continue to choose Elk Springs Resort as your lodging choice when visiting Gatlinburg.
- Ronda M.
Reviewed On: 11/5/2016
Great stay Awesome Response from Elk Springs Resort Cabin Rentals; Thursday, November 17, 2016 Thanks so much for taking the time to review Elk Springs Resort and "Fontana". We are so happy that you had a great stay. Please come back and stay with us again!
- Natalie O.
Reviewed On: 11/8/2016
Great Anniversary getaway, minus maintenance issues Our cabin was lovely and would have been a 10 star if it weren't for the door lock issues. When we arrived, our lock didn't work and we had to wait for maintenance. The maintenance crew was VERY professional and apologized for the inconvenience. It was definitely not the start of our anniversary that we would've hoped for having them in there with us for an hour. We decided to go to the store and they said they would call me with the new code, I never got a call and when we came back we were again locked out. Then two days later I got a phone message saying they needed to come back and fix it and that they would only be messing with the door. We were in the cabin relaxing when they came back. Again, they were apologetic etc. but I have two issues. 1.) when I came downstairs they were in the bedroom because the wiring was in there. I was told on my message they would be at the door only. 2.) This was our anniversary getaway and they were there another 2 hours. WHY couldn't this have waited until we checked out? Nobody wants to spend a romantic getaway with maintenance guys regardless of how nice they are. We didn't call them to come out again, I was called and told they were coming. If check out was at 10 am and if you had another guest coming that would give you 5 hours to take care of things. The door was working just fine with the temporary code and it should have been fixed when we left. Otherwise, other than some partiers screaming at the cabin above us, it was absolutely wonderful. I was just really disappointed with how things were handled and how it impeded on our getaway. Response from Elk Springs Resort Cabin Rentals; Sunday, November 20, 2016 Thank you for allowing us to be a part of such a wonderful celebration, Cody. We can certainly understand your frustration regarding the door lock. We have state of the art locks at our cabins to prevent lock-outs from happening. They allow us to remotely access and program the codes to minimize the need for you to have to wait for a technician to go to the cabin. Unfortunately, this lock was malfunctioning during your stay. We can assure you, this is not common. In almost all cases of malfunction, one simple call to our Customer Service Department can resolve any issues. This was not the case in this situation. We value your privacy, and try our best to resolve any issues with the least amount of intrusions during your stay, however, still making sure that you will have access to the cabin. The technician was sent out to the cabin to replace the lock in hopes that it would correct the issue and there would not be any further problems with the code. We sincerely apologize for the intrusion, and would not have done so if we were sure the temporary code would work throughout the remainder of the stay. We did not want to take a chance of this happening late at night. We sincerely apologize for the inconvenience and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 11/14/2016
A Must Stay The cabin was wll maintained and located at the perfect distance from the buainess of downtown Gatlinburg, but close enough to still enjoy everything. We had an excellent relaxing stay and are already planning a trip back with our children. Response from Elk Springs Resort Cabin Rentals; Sunday, February 26, 2017 Thank you for your 5-Star review, Stephanie! We are delighted you enjoyed your stay. We offer a great selection of kid-friendly cabins that will provide many hours of entertainment for the entire family. Please contact us when you are ready to start planning your next family vacation. One of our experienced sales representatives will be happy to assist you in finding the perfect cabin. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
Reviewed On: 2/25/2017
First time cabin stay We loved the cabin, not to far up in the mountains. Still gave you the feeling of being away from everyone. The cabin was beautiful! The only disappointments were the bed! I've slept in better ones in cheap hotels, actually the upstairs couch not pulled out was more comfortable to sleep on. Then we also had to go and buy toilet paper because it's like sandpaper! Will definitely go again, just now we know what more to bring. Response from Elk Springs Resort Cabin Rentals; Thursday, October 27, 2016 Thank you for sharing your experience with us, Holly. We are sorry to hear you were disappointed with the mattress at the cabin. We have relayed your feedback to our maintenance department so that the mattress can be evaluated. We care about the quality of your stay and want each visit to be exceptional. We enjoyed having you as our guest and hope you will consider staying with Elk Springs Resort again during your next visit to Gatlinburg. Please make sure to mention you are a returning guest at the time of booking to take advantage of our returning guest discount.
- Holly H.
Reviewed On: 10/27/2016
Weekday getaway! Our overall experience was phenomenal! Me, my wife and our little baby boy had a great time! The only downside was the jacuzzi tub. The water wouldn't stay warm enough to fill the tub 1/4 of the way. So we had to fill it up a little at a time and that took about an hour just to get the water up to the jets. Response from Elk Springs Resort Cabin Rentals; Sunday, March 5, 2017 Thank you for your wonderful review, Nickolas! We are excited to hear you enjoyed your stay. Please do not hesitate to contact us should you find that any of the amenities are not functioning properly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We have forwarded your feedback to our maintenance department and can assure you this issue will be corrected. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 3/5/2017
A little slice of heaven Great place to get away from the bump n grind. Quite and tranquil setting, but close by to all your activities. They really have everything set up for your stay. Its like walking into your home in a beautiful vacation spot. Response from Elk Springs Resort Cabin Rentals; Saturday, May 27, 2017 We are delighted to hear your stay was exceptional, James! We value you as our guest and want you to feel at home from the first moment you walk through the door. We hope you will consider staying with us again during your next visit to Gatlinburg. Hurry back, new memories are waiting to be made!
- James T.
Reviewed On: 5/24/2017
Coxy Getaway Very nice cabin with updated décor. Very clean cabin as well. Response from Elk Springs Resort Cabin Rentals; Sunday, November 12, 2017 Thank you for your wonderful review, Barbara. We are pleased that you enjoyed your stay at Fontana. We hope that you will visit again very soon. Please keep in mind, as a repeat customer you will enjoy 10% off all future bookings!
Reviewed On: 11/12/2017
Relaxing Good family time Response from Elk Springs Resort Cabin Rentals; Friday, April 28, 2017 Thank you for taking the time to provide us with your review of Fontana. We are pleased to hear that you and your family enjoyed your stay with us. We hope you will consider a future stay with Elk Springs Resort. We give a 10% discount to all of our repeat guests!
- Suzanne B.
Reviewed On: 4/17/2017
An awesome honeymoon! First time staying in a cabin and Fontana was just perfect for us. we spend our honeymoon there and it was relaxing and had everything a complete house has. The location was perfect and the cabin was beautiful and clean. We Loved everything in it. I would definitely stay there again. Response from Elk Springs Resort Cabin Rentals; Thursday, November 2, 2017 Thank you for allowing us to be a part of such a special celebration, May. Congratulations! We hope to become part of your anniversary plans for years to come. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made.
- May T.
Reviewed On: 11/1/2017
Family Vacation Great Response from Elk Springs Resort Cabin Rentals; Tuesday, November 28, 2017 Thank you for your wonderful review, Angie! We are happy to hear you enjoyed your stay. We hope you will stay with us again in the future.
- Angie J.
Reviewed On: 11/27/2017
Fontana Cabin Stay The Cabin was beautiful and we were very happy with our stay overall. The staff was very helpful and attentive. The location is close to downtown Gatlinburg, but it would have been nice to have the address and full directions prior to the arrival date as we lost service, and it was dark upon arrival. Our GPS took us down a very narrow, steep and dangerous way which was scary to say the least and wound up having to get a police escort to the cabin as we were lost with no direction. As far as improvements go, the bed definitely needs to be upgraded, hard as a rock and very uncomfortable. Also the wifi could use some improvement, if possible. I understand we are in the mountains, however when it is advertised as having wifi in the cabin and for half our stay it was not working, it was difficult to stay in contact with clients through email for my business. Other than that, we would highly recommend and stay again in the future, but would like to try another cabin! :) Response from Elk Springs Resort Cabin Rentals; Thursday, August 31, 2017 Thank you for taking the time to share your experience with us, Anastasia. We are sorry to hear you experienced difficulties finding the cabin. The directions are usually sent at the time of booking. We apologize this did not happen in your case. We are looking into it, and will take the steps needed to ensure this does not happen again. The link that is sent with the code on the day of arrival also includes a link for the directions to the cabin. The preferred route to the cabin is actually an easy route, unlike the route that GPS tends to take you. The cabins on the resort have exceptional WiFi. It is fast and reliable and usually if it is not working, there is an issue that needs to be addressed by our maintenance team. Please do not hesitate to contact us should you discover any of the amenities at the cabin are not fully functional. We provide 24/7 guest assistance to ensure all needs are taken care of quickly. We are happy to hear you enjoyed your visit in light of the rough start you experienced. We sincerely apologize for your difficulties and hope you will consider staying with us again in the future.
- Anastasia W.
Reviewed On: 8/28/2017
Deceiving old photo and not a well maintained property. We were excited to arrive to a place neither my wife or I have ever been too. The cabin was not as well maintained as it appears in the photo. The deck is overgrown by the trees around the house. Inside was neat but old which is not so bad if it was clean. The deck area was filthy. There is no table and chairs to sit and enjoy the outdoors and have a meal. The two chairs that were there were next to a butt container that wreaked of cigarette smell. The deck itself is filthy you have to wear shoes or you get splinters and black feet. The grill needs to be thrown away. We were afraid to use it for fear of illness. I could go on but I won't. I would suggest the owner make an unannounced visit. We however loved Gatlinburg and the surrounding area. All our touring of the area was great, just wished we had done our homework better before we chose a place. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 4, 2017 We appreciate your honest review, John. We truly value your feedback as it helps to ensure that we are constantly improving. The concerns you have brought to our attention regarding the deck area and grill. I have reported these issues to our maintenance team and I can assure you they will be addressed. Please keep in mind, we do offer 24/7 staff assistance and we are more than happy to help you while you are here. Don't suffer, call us. It was never our intention to disappoint you. Thank you for sharing your thoughts.
Reviewed On: 10/2/2017
Great vacay We had the best time staying at Elk Springs' Fontana cabin. The cabin was warm, welcoming and clean. The hot tub was awesome. We didn't want to leave! We will definitely be back. Response from Elk Springs Resort Cabin Rentals; Saturday, December 16, 2017 Thank you for your kind review, Wendy! We are delighted to hear your stay was exceptional. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Wendy W.
Reviewed On: 12/16/2017
Relaxing getaways It was amazing the scenery was beautiful I truly enjoyed myself. The cabin was gorgeous very clean neat fully equipped with appliances and directions written to follow I loved every moment of my vacation and I highly recommend the Fontana at elk springs resort. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 7, 2017 Thank you very much for the 5 star review! We are always pleased to hear from another satisfied guest. It is our pleasure to provide you with a wonderful cabin getaway experience and we hope you are already considering a future stay!
Reviewed On: 11/7/2017
Serene get away We thouroughly enjoyed our stay.the cabin was a charming and secluded and yet close to all amenties. We enjoyed the hot tub it ws icing to th cake for a cold weather get away.<br/>I felt they should provide a hair dryer part of their amenities in their cottage. Response from Elk Springs Resort Cabin Rentals; Monday, October 2, 2017 Thank you for your kind review, Rahul Arora. We are delighted that you enjoyed your cabin stay. We are glad you were able to relax in the hot tub and enjoy some time away from the hustle and bustle of everyday life. In an attempt to make all our guests aware, we do send out an email prior to arrival explaining that we do not provide hair dryers. We are sorry if this was an inconvenience. We hope you will consider Elk Springs during your next trip to Gatlinburg.
Reviewed On: 10/2/2017
Perfect The cabin was absolutely gorgeous. It was the perfect place for my husband and I to stay while we renewed our vows. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 17, 2017 Thank you for allowing us to be a part of such a wonderful celebration, Carrie! Congratulations! We are delighted that you enjoyed your stay at Fontana and we hope you will visit us again for years to come. Please keep in mind, as returning guests you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Reviewed On: 10/16/2017
Very good Nice place. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 10, 2018 Thank you for your kind review, Kenry. We hope you will make plans to visit Elk Springs again very soon!
- Kenry G.
Reviewed On: 1/10/2018
Review Great!! Response from Elk Springs Resort Cabin Rentals; Wednesday, December 6, 2017 Thank you for your kind review, Donna. We are pleased that you enjoyed your cabin stay and hope you will make plans to visit us again very soon!
- Donna C.
Reviewed On: 12/6/2017
PURE REST AND RELAXATION IT WAS WONDERFUL, THE CABIN WAS CLEAN,HOMEY AND HAD ALL THE AMENITIES I ENJOY, FIREPLACE, HOT TUB, JACUZZI TUB AND A FULL KITCHEN. IT WAS PERFECT. THIS VACATION WAS TO CELEBRATE MINE AND MY SPOUSES BIRTHDAYS AND WE ENJOYED GREATLY!!!WOULD RECOMMEND IN TEN FOLD. Response from Elk Springs Resort Cabin Rentals; Wednesday, February 14, 2018 Thank you for your fantastic review, Brittany! Thank you for allowing us to be a part of such a special celebration. We truly care about the quality of your stay and want you to feel at home during each visit. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Brittany W.
Reviewed On: 2/13/2018
Fontana Cabin The cabin was very nice. Very clean and well equipped. Response from Elk Springs Resort Cabin Rentals; Monday, April 2, 2018 Thank you for your fantastic review, Randy! We are pleased that you enjoyed your recent cabin stay and hope you will visit again very soon.
- Randy H.
Reviewed On: 4/2/2018
Unsanitary The masters bedroom bedsheets had 2 apparent blood stains. I found that disturbingly discusting. Also there was a horrible odor coming from the refrigerator. The upstairs toilet ran the entire time,Even after I tried to wiggle the handle. There weren't any chlorine or bromine tablets in the spa tub. That is a potential disease hazard Response from Elk Springs Resort Cabin Rentals; Friday, March 30, 2018 Thank you for taking the time to share your experience with us, Sheletha. We are sorry to hear you were disappointed in your stay. We can understand your concern and apologize for any unneeded worry regarding the chemicals in the hot tub. We require our housekeepers to submit time and date stamped photos of the chemicals, as well as the sanitized hot tubs during each cleaning prior to each guest's arrival. The photos have been examined and we can assure you they were added prior to your arrival. We are not sure what the issue may have been regarding the sheets or the refrigerator as we were not notified of either of these things during your stay. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly, if given the chance. We did receive your message regarding the running toilet on your check out voice mail. The technician went out, he did not find it running upon his inspection. Please do not hesitate to contact us during your stay should you find that any areas are not up to par. We care about the quality of your stay and will strive to make sure each visit is exceptional. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area in light of these issues.
- Sheletha M.
Reviewed On: 3/29/2018
Getaway!! For my boyfriend it was his first time in Gatlinburg an his first time staying in a cabin! Over all we had a blast an yes we will be staying in the Fontana&#x2019;s again when we plan our next trip!!! Everything was amazing an the cabin was so beautiful! We really enjoyed our weekend an it was so relaxing!!! Response from Elk Springs Resort Cabin Rentals; Tuesday, March 20, 2018 Thank you for your wonderful review, Falisha! We are delighted to hear you had an exceptional stay. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Falisha O.
Reviewed On: 3/20/2018
Good family time
Reviewed On: 4/17/2017
Our overall experience was phenomenal! Me, my wife and our little baby boy had a great time! The only downside was the jacuzzi tub. The water wouldn't stay warm enough to fill the tub 1/4 of the way. So we had to fill it up a little at a time and that took about an hour just to get the water up to the jets.
Reviewed On: 3/5/2017
The cabin was wll maintained and located at the perfect distance from the buainess of downtown Gatlinburg, but close enough to still enjoy everything. We had an excellent relaxing stay and are already planning a trip back with our children.
Reviewed On: 2/25/2017
it was a great places to stay we would stay up there again thank you for being so nice and helpful
Reviewed On: 2/14/2017
Our cabin was lovely and would have been a 10 star if it weren't for the door lock issues. When we arrived, our lock didn't work and we had to wait for maintenance. The maintenance crew was VERY professional and apologized for the inconvenience. It was definitely not the start of our anniversary that we would've hoped for having them in there with us for an hour. We decided to go to the store and they said they would call me with the new code, I never got a call and when we came back we were again locked out. Then two days later I got a phone message saying they needed to come back and fix it and that they would only be messing with the door. We were in the cabin relaxing when they came back. Again, they were apologetic etc. but I have two issues. 1.) when I came downstairs they were in the bedroom because the wiring was in there. I was told on my message they would be at the door only. 2.) This was our anniversary getaway and they were there another 2 hours. WHY couldn't this have waited until we checked out
Reviewed On: 11/14/2016
Awesome
Reviewed On: 11/8/2016
Girl trip. .for 7 years. We love the location and working with Elk Springs Resort staff.<br/>We were 2 girls short this year so we picked a smaller cabin..less expensive. It was hard going from The View cabin to Fontana. .<br/>Needs some improvement. As soon as we walked in smelled propane from the gas logs. .we burnt a candle the whole time we were there. <br/>Beds were not comfortable at all..sofa sleeper was not worth pulling out. .<br/>Sofa is diffently wore out..<br/>So needless to say we will not pick Fontana next year for our girl trip
Reviewed On: 11/5/2016
We loved the cabin, not to far up in the mountains. Still gave you the feeling of being away from everyone. The cabin was beautiful! The only disappointments were the bed! I've slept in better ones in cheap hotels, actually the upstairs couch not pulled out was more comfortable to sleep on. Then we also had to go and buy toilet paper because it's like sandpaper! Will definitely go again, just now we know what more to bring.
Reviewed On: 10/27/2016
My husband and I stayed in Fontana for a week for our honeymoon! It was perfect! The other cabins weren't too close and the location was perfect!
Reviewed On: 10/10/2016
Overall, we really enjoyed the cabin. It was nicely decorated and having 2 bathrooms was great.<br/>The sleeper bed on the upstairs couch was very uncomfortable and you could feel the wire inside the mattress. I highly recommend that be replaced.<br/>the staff were very friendly and helpful.
Reviewed On: 8/3/2016
EXCELLENT!!
Reviewed On: 7/31/2016
The Fontana was a beautiful and comfortable cabin. It is a few minutes outside the busyness of town. We enjoyed the hot tub on the deck under the stars. We stayed so busy on our trip we didn't spend as much time at the cabin as we thought which was a bit of a shame because it was beautiful. Pictures online are true to what you get. The cabin is the first on the street, you can see the neighbors cabin through the trees on the deck, no mountain views. Overall a nice home away from home!
Reviewed On: 7/4/2016
It was a very wonderful stay great location cozy cabin we will definitely stay again
Reviewed On: 7/1/2016
The lodging was perfect. We really enjoyed the location and the peacefulness.
Reviewed On: 6/25/2016
We were delighted to receive this cabin rental as a gift and were equally delighted to see and stay in this cabin. The cabin was the perfect combination of rustic and modern making this stay wonderful.
Reviewed On: 5/25/2016
wish could whole family could have been with us<br/>
Reviewed On: 5/2/2016
Our stay at Fontana was great! My wife and I checked-in on a Sunday and checked-out on the following Saturday. Personally, that's the way I would suggest doing it. It was unbelievably peaceful during the week - perfect honestly. Once Friday came along, some college kids checked into a cabin a few down and were very loud until around 7:00pm. Aside from some bugs in the window sills, the cabin was spotless and in great condition. There are some couch and seat cushions that could be re-stuffed, but those are minor in my opinion. The cabin was nicely equipped and the kitchen had everything we needed. If it had a couple more storage spaces, you could easily live here. We'll definitely be back!
Reviewed On: 4/19/2016
Our stay was very relaxing. The cabin was clean. The check in/out was simple. My daughter loved her private loft. We will definately be back!
Reviewed On: 3/10/2016
This was mee & my boyfriend's first time staying in the cabins at Elk Springs. It was so peaceful & relaxing. We enjoyed every bit of the Fontana cabin that we stayed in. The cabin had up to date features & appliances. The decor was nice, which gave us the Gatlinburg Mountain Cabin feel. Most of all, the staff was nice & made themselves available to us at all times. We have planned to come back & make it a yearly getaway. I loved loved loved the Fontana cabin!!!
Reviewed On: 3/8/2016
My boyfriend and I took our first trip alone this past weekend and we could not have asked for a better trip!!!!
Reviewed On: 2/23/2016
The Fontana was a perfect cabin. It was clean and neat and convenient to Gatlinburg.
Reviewed On: 2/16/2016
We enjoyed our stay
Reviewed On: 1/12/2016
My husband and I had an AMAZING stay at Fontana!! The cabin was perfect for us- cozy, clean, efficient and romantic! Our favorite features- the jacuzzi and grill! We were able to bring a cooler on our trip and cook a full meal right in the cabin. We felt right at home and didn't want to leave!
Reviewed On: 12/30/2015
The Fontana cabin was just the right size for me and my husband. One bedroom/two baths but has capability to sleep 4 more with the two sleeper sofas. Loved the decor - rustic but not too "mountain cutsie". Only drawback - wish it had a better mountain view and not so close to the other cabins.
Reviewed On: 11/19/2015
The picture is from down on the creek and not the road leading to the cabin. So at first arriving we were unsure if it was indeed the cabin I had rented. The inside was awesome, it looked like a cabin and the decor was spot on. The first night the hot tub was not turned up all the way and as a result it was not hot enough to get in. The controls on the hot tub were very worn and it took some patience to get the controls to work. Also, we tried filling up the Jacuzzi tub inside but got a 1/3 way up and ran out of hot water. So the first night in using the amenities were a bust. The bed was very comfortable and having a pool table was fun.
Reviewed On: 11/12/2015
We recently had a baby 5 months ago and this was our first family vacation. The drive through the Foothills Parkway on our way in made an amazing start to our adventure. We were extremely impressed by the cleanliness of the cabin and loved the convient location. The amnesties were great and all worked as advertised. I can honestly say that it was one of the most relaxing vacation environments I have ever been in. Thank you Elk Springs for the wonderful memories. We will be back soon!!!
Reviewed On: 11/10/2015
The Fontana was a beautiful cabin. It was very easy to find from downtown Gatlinburg. It is close enough to all of the shops downtown. The description of the cabin online was very precise and looked just as good in person. It was extremely clean. The staff called to check on us several times during our stay, which was very nice. The only thing we didn't care for was the bed. It was too hard for us. I recommend updating the mattress. We were married on the patio and it was a beautiful place for us to honeymoon also. I highly recommend this cabin. It is perfect for 2 people. We loved the hot tub outside and the Jacuzzi tub inside upstairs.
Reviewed On: 11/2/2015
We had a wonderful 3 night honeymoon in an absolutely perfect cabin just 3 miles north of Gatlinburg with a high temperature of a comfortable 63 degrees and a low temperature of a warm 42 degrees; we used the fireplace only to start each of our mornings with our coffee, all snuggled on the leather sofa.<br/><br/>The secluded outdoor hot tub was my favorite amenity.<br/><br/>Bring extra towels and extra washcloths because I promise you will enjoy your stay!<br/>
Reviewed On: 10/27/2015
Spent our honeymoon at the Fontana and the cabin was absolutely beautiful. Staff was helpful and friendly and the location was close to Gatlinburg. We will definitely be back
Reviewed On: 10/12/2015
As always, an effortless check-in, wonderful relaxing stay in a beautiful mountain home, and an effortless check-out. The experience creates great memories every time it is tried...
Reviewed On: 10/4/2015
We had a lovely, relaxing stay at the Fontana property. We do a sisters' getaway every year and this was one of the best. We loved the area for the food and arts shopping. We wished for tables on the deck and a teakettle, but otherwise we had everything we needed! Loved it.
Reviewed On: 9/12/2015
I want to thank the whole staff for accommodating me and my family. Even though it was for 2 nights I loved the cabin and town. Everyone was friendly. I'll be back next year with even more family. The onlything that was scary was i didnt have reception for my phone for your phone call to get the code to let me in. Maybe sending an email with a phone call. Thank you
Reviewed On: 9/9/2015
Beautiful Cabin and grounds. Had everything we need for a wonderful stay. Can't wait to go back!
Reviewed On: 8/11/2015
I am 100% positive when I originally booked this rental, the description said it was secluded (which it is not) now that I look back at it, it no longer claims to be secluded. Spending that amount of money to have your neighbors 30ft away looking down on you in the hot tub or the people walking within 10ft of your deck is unacceptable when your trying to have a romantic getaway. On top of that the gas grill would not get any hotter then 250 degrees I had to cook my steaks under the broiler in the oven. There was supposed to be a DVD player at each TV when there was only 1 in the cabin and Lastly not only was we not able to enjoy the Hot tub because of the lack of privacy, the jacuzzi tub upstairs was filthy first there wasn't enough hot water to fill the tub even half way second as soon as you turn on the Jets the tub fills with a bunch of black gunk. I filled turned on jets then drained the tub 5 times to try and clean it out, did not work. Over all the cabin itself was beautiful, but we was not able to full
Reviewed On: 7/11/2015
This cabin is wonderful. Beautifully furnished and located in a wooded area. We had a wonderful time and walked these steep mountain roads each morning to enjoy the surrounding wildlife and fauna. We did not however, see one single bear. lol<br/>We did experience a few problems though. The upstairs Jacuzzi leaked into the bedroom so we were unable to use it. When we arrived the code did not work, however, this was quickly resolved by the young lady who had given us the original.
Reviewed On: 6/3/2015
The cabin was very clean, nicely decorated and well maintained. You have a very relaxing deck with a nice view, rockers and hot tub. Everything went very smoothly and the management company called to check if everything was okay. It is spacious enough for 2 couples or a family. The only negatives were that the pullout sofa bed in the loft is extremely uncomfortable and the only DVD player is in master bedroom. Other than that the place was great.
Reviewed On: 5/14/2015
Our stay was very peaceful and quiet. We stayed there 3 nights. It is located in a nice location to the overall area. One issue that was never resolved was that our gas grill did not function properly. The gas flame that came out of the burner was about 1/4 of what it should have been to cook anything. Wanted to do salmon on the first night and steaks on the second. Contacted the management many times and maintenance tried to fix it but when we left after 3 days it still wasn't working properly. Can't blame maintenance because I think it was the grill. They even replaced the hose and connections. Did not use the hot tub, used the pool table. Spent most of our time in the park. Saw bear, fox, elk, and turkey. Bottom line, if you got the money and want an expensive stay, this is your place. We will probably try another place.
Reviewed On: 5/10/2015
Fontana was everything and more than we expected. I wish we hadn't planned activities everyday so we could have it enjoyed more. We will be back!
Reviewed On: 4/26/2015
Stay was very nice, one downfall was the pull out beds were very uncomfortable. My huaband woke up in the middle of the night and ended up sleeping on the floor because his back hurt so bad.
Reviewed On: 4/14/2015
We visited Gatlinburg for my children's spring break. The service was great the cabin was very nice and clean, location was perfect, however the BEDS were hooooorible. My husband and I were both tossing and turning all night in the king bed, so the next night we put our 3 year olds in it -- and we both took a sofa sleeper. They were even WORSE. You can literally feel the springs thru the mattresses, we even went as far as to fold multiple blankets we had brought from home to put between the mattress and our bodies,<br/>It helped some. I would not go back, unless they were replaced. It made for sleepless nights and exhaustion.<br/><br/>However, the service, cabin, and the cabin location itself were beautiful! Our kids had a blast!
Reviewed On: 3/29/2015
We enjoyed the area, the decor, the building, the interior, the accessories we needed for our comfort and dining and of course, the hot tub under the stars! We would have loved excellent sheets to go with all the other beauty.
Reviewed On: 3/19/2015
Breath taking scenery and will definetly be going back the cabin could not be anymore perfect.<br/>
Reviewed On: 3/3/2015
My husband and I were looking for a place to get away from the usual and relax. We were 100% satisfied with our stay at Fontana! It was a beautiful cabin, location was great, and it had everything we needed. It was such a relaxing and peaceful time. The cabin is more than adequate for two couples to stay, but it was absolutely perfect for my husband and myself. We had zero problems with the property. I would highly recommend it to someone looking for a beautiful place to vacation.
Reviewed On: 3/2/2015
We had a great time. The cabin was wonderful. Very comfortable and had everything we needed. We will definitely be back.<br/>
Reviewed On: 2/18/2015
My husband and I had the best vacation getaway at the Fontana. The cabin was even better than we expected. Beautifully decorated, great amenities, private, perfect for a romantic getaway! Wish we could have stayed longer - we hated to leave!
Reviewed On: 2/9/2015
We loved staying at the Elks Resort cabin. Next time we will cancel all activities and just stay at the cabin and relax
Reviewed On: 1/25/2015
First night the bath tub on the second floor was leaking in our bedroom, so it was hard to sleep that night, we called the maintenance desk in the morning: they said we cannot do anything about if you dont call us at the moment of incident, second night same thing and no hot water, we called them right away they sent somebody that said that the bath tub need to be replaced. The next day we didnt hear from anybody so we called and asked for explanation refund, they said the manager will call us to refund us or change us to a different cabine, he never did call us and they ignored our calls later...we were really disappointed, so i think the next time we will choose another cabins company because for the price that we paid there are better service companies and well located in the mountains
Reviewed On: 1/21/2015
Very nice experience. The cabin is just minutes away from downtown Gatlinburg and Pigeon Forge. And also just minutes away from the great Smoky Mountain national Park. The location was terrific.<br/>The cabin was beautiful. Jacuzzi, fireplace, Jacuzzi bathtub upstairs, pool table… Very comfortable and very nice.<br/>The entire place was very clean and organized and had all of the kitchen utensils necessary to stay home and cook some great meals.<br/>The whole cabin community was very peaceful and quiet.
Reviewed On: 1/3/2015
First time to Gatlinburg. The house was perfect. Charming, cozy and very comfortable. Nothing missing (except hangers for closets of all things!) Great location with complete privacy on both sides. Would definitely recommend to others.
Reviewed On: 12/13/2014
My husband and I decided to take a mini vacation and the Fontana was perfect! The cabin was just as it was described and looked just like the pictures. We had a few questions regarding the hot tub and called property management and they responded quickly and were very courteous. I look forward to coming back and staying again.
Reviewed On: 12/2/2014
We really enjoyed our stay and would have loved to stay longer. Will definitely come back someday.
Reviewed On: 11/22/2014
Such an amazing trip. The place was so beautiful.
Reviewed On: 11/18/2014
It was a great vacation rental experience for me and my family. We was inlove with the cabin. We wanted to see snow but we still have a great time. We also had the chance to see a big black bear on the way back to the cabin. We will be back.
Reviewed On: 11/17/2014
Fun weekend in the mountains. A little far from town but not too bad.
Reviewed On: 10/14/2014
My husband and I stayed in the Fontana cabin for our first visit together to the Smoky Mountains. We loved having all the space and comforts of an entire house. The cabin would have been perfect for two couples, because the upstairs loft bedroom actually was quite private, tucked around the corner from the common area with pool table. The cabins are situated in a development on a wooded hillside, which is very quiet, and only a 5 minute drive to town. We did have a sense of privacy there, even on the deck, because the trees blocked the view from the cabin next door. Our only disappointment was the lack of outdoor furniture. There is no where to sit outside to eat meals. The wooden rockers are very uncomfortable. A picnic table would be sufficient, and there is plenty of room. If you are staying at the Fontana, we recommend bringing some folding lounge chairs for the deck. <br/>The cabin is absolutely spotless! We really were able to relax here, and we especially enjoyed sitting in the hot tub at night under t
Reviewed On: 9/22/2014
We were very impressed with the cabin. It was our 40 the anniversary get away. Every room was very nice. Thanks for leaving coffee filters. Little things like that salt pepper. Really make a difference when we forget something. I feel it was thoughtful. The bed was very comfortable. We would recommend the FONTANA
Reviewed On: 9/16/2014
Wonderful new clean cabin! Booking was easy, great customer care from Marty! We can't wait to return and starting to plan next years return!
Reviewed On: 9/14/2014
Very relaxing, enjoyable and plenty of space. A little too close to other cabins but still a nice place to be.
Reviewed On: 9/10/2014
My husband and I loved the cabin. We had trouble at first getting into the cabin because they gave us the wrong door code. It was frustrating and took about 30min to get a hold of someone to get the correct code. The place was pretty clean but a couple things to note: 1. the upstairs I don't think was cleaned because there was hair EVERYWHERE, which is gross. 2. both mattresses were terrible. They definitely need to be replaced. 3. There is a timer for the wifi (which is weird) but luckily we found it and were able to override it to use the wifi in the morning. Other than those minor details, we enjoyed our stay immensely and plan on returning.
Reviewed On: 8/24/2014
The cabin was very beautiful and clean. The only thing we were disappointed with was there was no view of the mountains. But then we drove up through all the cabins and none of them have a view because all the images were taken when they were first built. But other than that we had a wonderful stay. The cabin had everything we needed except for the few things we had to bring ourselves.
Reviewed On: 8/12/2014
Fontana, is the very first cabin in the resort, surprisingly the traffic was not too bad, not really much of a view. For us it was far from places where we went. It was pretty small for our family of 5 with teens 17, 15, 13. It did not have a master bath (not a big deal, just not what I had expected). Thankfully we brought 2 air mattresses due to our experiences elsewhere; the sofa beds were not too good as we expected. The kitchen was well equipped, the hot tub was nice. Kinda strange there was no DVD player in the main room. It was a nice cabin, but I would recommend it more for a couple or family with small children.
Reviewed On: 7/29/2014
Great stay
Reviewed On: 7/27/2014
The pictures on the website is great but seeing this property in person is breathtaking. Every accommodation was available and some...I am looking forward to visiting again with some more family and friends. Love it!!!
Reviewed On: 7/4/2014
The Fontana is in a good location, the cabin is clean, & the service is great, but a few correctable things are about due. The sleeper sofas need new mattresses. They are pretty uncomfortable, even for kids. Also, the master bed mattress was pretty worn-it had "dips" in it. The family room tv is an old CRT with a poor picture. There are no blinds on the rear window or doors to the deck or upstairs by the pool table. Thus, sunlight will probably awaken anyone sleeping on the sleeper sofa. We (6 of us) stayed in the resort last year at a different cabin; it was much nicer (but more expensive). So we probably got what we paid for. Without new mattresses, the Fontana is really only fit for 2, not 6. Maybe pack an air mattress or 2. Also, the deck has access from the cabin & an outside set of steps. Thus, it felt less secure than a cabin that has access to the deck only thru the cabin.
Reviewed On: 7/1/2014
We loved this cabin & will definetly be back!
Reviewed On: 6/10/2014
We've rented thru Elk Springs in the past and we've never been disappointed. Our recent visit was in Fontana and it was simply breathtaking. The cabin was well laid out and we had plenty of room for the 2 of us. We definitely enjoyed our stay and will always use Elk Springs Resort!! The staff were very helpful in scheduling and gave us a discount for being a repeat customer. Hands down this is the best place to stay if you need a secret get-a-way.
Reviewed On: 6/4/2014
My husband and I really enjoyed our stay at the Fontana cabin with Elk Springs. The cabin was absolutely beautiful and in great condition. The staff was very kind and reachable by phone. The cabins were appropriately far enough apart that we felt we could have a private honeymoon. The cabins were close enough to the national park and downtown Gatblinburg to still feel close to the action. We had an incredibly relaxing and fun time, and can't wait to come back and try one of the other cabins!
Reviewed On: 5/19/2014
This was our first experience with cabin rental and vacation in Gatlinburg. Cabin was cozy and well maintained. We will definitely stay at Elk Springs Resort in the future.
Reviewed On: 4/19/2014
Tlhe directions to the house are misleading. Nowhere in the handout did it say go to 3A. The directions were from 3 and if you come into town from the East, you pass the road to turn. My wife had to look up the neighborhood on a Gatlinburg handout.
Reviewed On: 4/12/2014
Great!!!!
Reviewed On: 3/4/2014
First time to Elk Springs Resort after hearing about it from a co-worker. The cabin was fantastic. Well appointed and very comfortable. The location outside of the main flow was perfect. we will definitely be back.
Reviewed On: 1/7/2014
We had a wonderful time at Fontana cabin! The cabin was very cozy with nice amenities and a great location. The staff was wonderful and we look forward to our next stay at elk springs resort!
Reviewed On: 1/6/2014
We rented 2 cabins for our office staff to attend meetings in Gatlinburg. The large cabin we rented was great for them which is why I didn't give this review 1 star. <br/>The second cabin was definitely not what I requested. I spoke on the phone with them to make the reservation and specifically requested a cabin that was private and secluded. I was told "Fontana " would be great for us. Fontana was a beautiful cabin but unfortunately it was located as the first cabin at the entrance of the resort so every car entering or exiting the resort drove by our bedroom window and they could see our back porch which prevented privacy. <br/>We had a late arrival that night and an early meeting the next morning that left little time to call and complain. Although I did call them I did not make personal contact with the person I was told to speak with until the morning we checked out. When I explained our issues I was told they were sorry we were unhappy. <br/>Poor, poor, poor, customer service. Marty is the lady I spoke
Reviewed On: 12/9/2013
Great experience overall . We had a great time and loved the cabin. Only negative thing I can say is the bed sofas were painful and the living room tv was outdated. But no biggy!
Reviewed On: 12/2/2013
We enjoyed our stay in the Fontana very much, the home was beautiful. I just wish the cabin was located further up the mountain with a better view.
Reviewed On: 11/22/2013
Gorgeous!<br/>Cabin was in great condition, well maintained & very clean! The staff was very attentive and helpful.
Reviewed On: 11/12/2013
Besides giving us the wrong code, and the dining room chairs being worn out the Fontana was a great escape. Nothing not even salt & pepper was left in the cabin as far as condiments so we had to buy everything but no big deal. We would stay there again.
Reviewed On: 10/26/2013
Fontana cabin was perfect and everything was set up well and working as required.<br/>Sitting out on the decking in the evening was beautiful and peaceful.
Reviewed On: 10/20/2013
While the property was well maintained and in good condition, the pictures are misleading. This cabin is not nearly as secluded as the pictures would have you believe. It is at the very entrance to all other properties and there's a good deal of traffic there with both guests and construction. If I decide to go back to Elk Springs, I will be getting a more secluded cabin. Still, the cabin itself was wonderful and I would recommend it to anyone wanting to be in the mountains but still close to the local shopping and attractions.
Reviewed On: 9/11/2013
Our first vacation without the kids! Had a wonderful stay in your cabin. It looked exactly like the pictures on your website without any unpleasant surprises! Everything was beautiful and we hope to stay there again.
Reviewed On: 9/8/2013
Very enjoyable cabin. You may consider putting blinds on the back window of the family room, too much glare on the tv. An upgrade to the tv in the family room would be nice. Also the hot-tub could be an option in the pricing. We didn't use it, didn't plan on using it but it would save the hassle of set up and clean up thus could reduce those fees, (just an idea). We really enjoyed out time there.<br/>Regards,<br/>Tom Stein
Reviewed On: 8/31/2013
The cabin was wonderful! We enjoyed the pool table and hot tub! It was very relaxing and peaceful. Would recommend it to others
Reviewed On: 8/18/2013
This is a really great place to stay. Enjoyed the hot tub, pool table and the grill. Everything was clean and tidy. The pool table could use a little more space but was quite amazing and had a some real fun time.
Reviewed On: 7/11/2013
We had a wonderful time at Fontana cabin! The place was beautiful, clean, and overall relaxing! We can't wait to come back.
Reviewed On: 7/8/2013
We had a family reunion and rented 3 different cottages for the event. There were activities available in the area for our family's varied interests and age levels. We hiked, white water rafted and enjoyed the <br/>Dolly Parton park.
Reviewed On: 6/27/2013
We loved staying at Elk Springs Resort and the Fontana cabin for our honeymoon. The cabin was very nice and very clean. The towels and wash cloths were folded in creative designs (elephants, swans, etc.) and we felt very welcome and wanted. The kitchen had everything we needed to bake and make our own meals, which we did a lot of. We had a few issues at the cabin (lights and the air conditioner quit one day) but the service personnel responded very quickly (within minutes of when I called) and were very professional and friendly. They also got the issues corrected quickly. We were very happy with our stay and very impressed overall. The cabin is close to other cabins but it feels very secluded (trees, etc. block the view). The resort is in the perfect location - it's easy to get to where we wanted to go but it was in a secluded area with not many people. Only minutes away from the Arts and Crafts Community, too. We loved our stay, the cabin, and the service we received while there!
Reviewed On: 6/19/2013
Beautiful cabin...would rent again for sure :)
Reviewed On: 5/21/2013
could not have been any better. Everything was perfect. would recommend this cabin to every one. Loved it<br/>
Reviewed On: 5/7/2013
We had a great time. We will be back. We loved the cabin. We hope to book it again this year. We got married while we were there. The cabin was very clean.
Reviewed On: 5/7/2013
It was a great time, good location to the art trail and park.
Reviewed On: 5/5/2013
Great cabin and perfect area. Will stay again for sure!
Reviewed On: 4/30/2013
We stayed initially at Bear Den, another wonderful cabin, and then decided to stay a few days longer at Fontana. The facilities were slightly better at Bear Den and we had a bee problem outside (hardly Elk Springs' fault though). Other than that Fontana was gorgeous and well worth the money. Indoor Jacuzzi was bigger than previous cabin.
Reviewed On: 4/23/2013
We had a great time and hope to come back soon
Reviewed On: 4/9/2013
Everything was just as it was shown online . Trying to get time off to book another trip back great location tons of things to do. Cabin was great place to relax at the end of the day
Reviewed On: 4/1/2013
We enjoy going to the Smoky Mountains every year. This was a very nice place to stay. Definitely recommend.
Reviewed On: 3/20/2013
This was our first time staying at Elk Springs, but it will not be our last. The cabin was absolutely amazing. Everything we needed was there to make us feel at home, and relaxed. I highly recommend vacationing here. Thank you Elk Springs for a wonderful stay.
Reviewed On: 3/8/2013
Thank you
Reviewed On: 2/17/2013
Clean cabin, not much of a view (not what we expected).
Reviewed On: 2/5/2013
My husband and I took a vacation after a very stressful holiday season. We had an amazing time. The management helped my husband plan a romantic get away for us that will never be forgotten.
Reviewed On: 1/29/2013
The Fontana was an adorable cabin. Highly recommend for a relaxing getaway. The location was ideal. We didn't get to enjoy the great outdoors due to the relentless rain. However, all the amenities of the cabin made our stay picture perfect. We will diffently stay again.
Reviewed On: 1/20/2013

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 6 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Feb 03, 2023
  • This owner's contact information has been verified by Owner Direct and past guests.

OwnerDirect.com - Superior Full Service

  • You're never alone with Owner Direct. Friendly service coast to coast available every day of the year.
  • You immediately know the price for your requested dates/occupants.
  • More photos (with descriptive captions) per property.
  • Extensive information is provided for every property, always in the same format, to save you time
  • We answer all of your questions quickly with our very comprehensive site and responsive customer service.
  • We offer a 24 hr grace period for both parties to communicate and confirm all details of a booking.

Web Directories - Our Competitors

  • A lot of your time is wasted filling out forms and waiting for replies from multiple vacation rental owners. Many busy owners never reply.
  • The price shown always changes, you have to calculate it yourself and often changes once you communicate with the owner.
  • Most owners do not take the time to provide complete information on listings, so you waste time having to ask questions and wait for responses.
  • In a nutshell, "Web Directories" are cumbersome and time consuming, and if you have a problem, you are on your own.

Enjoy 2 Private Gazebos

ID 219303 - 1 bed (1 king). Base rent is for 6 occupants.
Gatlinburg Accommodations
Enjoy 2 Private Gazebos, pool table, jacuzzi tub and 2 bathrooms in this signature heritage floor plan.. Relax in this one bedroom cabin featuring 2 full baths and additional loft sleeping area. FREE wireless internet, 80 channels of digital cable including ESPN and ESPN2, pool table, hot tub, fireplace and 2 Gazebos. A classic heritage log home plan, Fontana features an 25 foot ceiling in the open living room looking up into the loft area with TV and pool table. Cozy up on the couch in this luxury yet rustic cabin and enjoy a warm fire in front of the stacked stone gas fireplace. You can watch your favorite DVD on the TV above the fireplace as you enjoy the intricate wood work throughout this real stacked log cabin. After a long day of hiking you can relax in the jacuzzi tub in the loft or in the 101 degree hot tub on the deck with 2 gazebos.


Fontana is the first cabin on the right with a bear carved sign marked "Fontana".

Why Owner Direct?

With Owner Direct you're never alone - customer support every day

With Owner Direct you're never alone - customer support every day

We save your time and spare you the headaches!

We work for you to save your time and spare you the headaches!

Total rent and fees up front, nothing is hidden

Total rent and fees up front, nothing is hidden

Nearby and Recently Viewed Vacation Rentals

Pricing & Availability

to
Please select dates and occupants to view
Availability and Pricing
Mandatory
Taxes
Included
Excluded
First Payment, Charged Now
Second Payment, due by
Total Rent
(Damage/Security deposits not included)
Cancellation Policy
Total Rent

Rental Request & Questions

By requesting to book you agree to Owner Direct's Terms & Conditions and Privacy Policy.
create an account?
  Help

Credit Card Details

Why Owner Direct?

With Owner Direct you're never alone - customer support every day
We work for you to save your time and spare you the headaches!
Total rent and fees up front, nothing is hidden
Timeout From:
Timeout To:

Experience the difference, no waiting
 
Toll Free USA, Canada
1.888.869.6377
Toll Free UK
0.800.249.4265
Toll Free Australia
1.800.150.197
International Rentals
1.250.469.9543
 
×

To install this Web App in your iPhone/iPad press and then "Add to Home Screen".