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max 18 guests      5 + 1 bedrooms      3 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • 3 DVD Players
    • 5 DVD Players
    • Air Hockey Table
    • DVD Player
    • ESPN & ESPN2
    • Free Wireless Internet
    • Home Theater Room
    • Pool Table
    • VCR
    • Home Theater with 9' Screen
    • 2 DVD / VCR Combo Players
    • 7 Total TV's
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
    • Desk
    • Wifi
    • Wifi Speed 50+ Mbps
    • Desk Chair
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • 2 Jacuzzi Tubs
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • Comfortable Seating for 6
    • 1 Queen Sleeper Sofa
    • 3 King Sized Beds
    • 2 Twin Bunk Beds
    • Sofa
    • Gas Fireplace
    • 8 Dining Chairs
    • 3 Bar Stools
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 6 Rocking Chairs
    • 8 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
    • Picnic Table
    • Covered Deck
    • Porch Swing
  • Geographic Attributes
    • Close to Town
  • Convenience Attributes
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • Free Local and Long Distance
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg
    • EV Car Charger
    • Electric Vehicle Charger

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Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2023

Rate Period Nightly
Feb 5 to Feb 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 620 - 638 USD
Feb 10 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 701 - 738 USD
Feb 13 to Feb 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 620 - 665 USD
Feb 17 to Feb 19 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 908 USD
Feb 20 to Feb 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 699 - 729 USD
Feb 24 to Feb 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 756 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 735 USD
Mar 1 to Mar 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 769 USD
Mar 3 to Mar 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 831 USD
Mar 5 to Mar 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 769 - 804 USD
Mar 10 to Mar 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 902 USD
Mar 12 to Mar 31 Min Stay 2 nights 834 - 912 USD
Apr 1 to Apr 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sat, Sun) 912 USD
Apr 6 to Apr 9 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 1,240 - 1,363 USD
Apr 10 to Apr 22 Min Stay 2 nights 920 - 960 USD
Apr 23 to Apr 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Apr 28 to Apr 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Apr 30 to May 1 Min Stay 2 nights (Arrival only on: Mon, Sun) 824 USD
May 2 to May 4 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 845 USD
May 5 to May 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
May 7 to May 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 845 USD
May 12 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 920 USD
May 15 to May 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 909 USD
May 19 to May 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
May 21 to May 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 909 - 987 USD
May 26 to May 29 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 1,486 USD
May 30 to May 31 Min Stay 2 nights (Arrival only on: Tue, Wed) 1,030 USD
Jun 2 to Jun 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,076 USD
Jun 4 to Jun 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,064 - 1,205 USD
Jun 9 to Jun 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,271 USD
Jun 11 to Jun 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,255 - 1,311 USD
Jun 16 to Jun 29 Min Stay 2 nights 1,326 USD
Jun 30 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Fri, Sat, Sun) 1,667 - 1,819 USD
Jul 6 to Jul 31 Min Stay 2 nights 1,220 - 1,326 USD
Aug 1 to Aug 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 1,311 USD
Aug 4 to Aug 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,326 USD
Aug 6 to Aug 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,311 USD
Aug 11 to Aug 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,326 USD
Aug 13 to Aug 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 909 - 1,311 USD
Aug 18 to Aug 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
Aug 20 to Aug 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Aug 25 to Aug 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Aug 27 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Sep 1 to Sep 4 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 1,363 USD
Sep 5 to Sep 7 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 824 - 859 USD
Sep 8 to Sep 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Sep 10 to Sep 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Sep 15 to Sep 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Sep 17 to Sep 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Sep 22 to Sep 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Sep 24 to Sep 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Sep 29 to Sep 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 909 USD
Oct 1 to Oct 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 845 - 963 USD
Oct 6 to Oct 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Oct 8 to Oct 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,004 USD
Oct 13 to Oct 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Oct 15 to Oct 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,004 USD
Oct 20 to Oct 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Oct 22 to Oct 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 1,004 USD
Oct 27 to Oct 28 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Oct 29 to Oct 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 1,004 USD
Nov 1 to Nov 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 970 USD
Nov 3 to Nov 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Nov 5 to Nov 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 970 USD
Nov 10 to Nov 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 1,086 USD
Nov 12 to Nov 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 - 970 USD
Nov 17 to Nov 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Mon, Sun) 909 USD
Nov 21 to Nov 26 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 1,490 - 1,554 USD
Nov 27 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 824 - 972 USD
Dec 1 to Dec 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
Dec 3 to Dec 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Dec 8 to Dec 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
Dec 10 to Dec 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Dec 15 to Dec 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 920 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 824 - 895 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 2 nights 1,554 - 1,697 USD

2024

Rate Period Nightly
Jan 5 to Jan 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 845 USD
Jan 7 to Jan 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Jan 12 to Jan 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 1,251 USD
Jan 15 to Jan 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 824 USD
Jan 19 to Jan 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 845 USD
Jan 21 to Jan 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Jan 26 to Jan 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 845 USD
Jan 28 to Feb 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 824 USD
Feb 2 to Feb 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 845 USD

Weekly

2023

Rate Period Weekly
Mar 12 to Mar 31 Min Stay 7 nights 5,020 - 5,491 USD
Apr 10 to Apr 22 Min Stay 7 nights 5,538 - 5,606 USD
Jun 16 to Jun 29 Min Stay 7 nights 7,985 USD
Jul 6 to Jul 31 Min Stay 7 nights 7,985 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 7 nights 9,969 - 10,214 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

Christmas in smokies Elks Springs Resort and staff made our family Christmas magical. For the first time in years I had all my kids and grandkids under one roof. The cabin was magnificent, the views were spectacular and time with family was unforgettable. We were lo definitely be back Response from Elk Springs Resort Cabin Rentals; Saturday, December 31, 2022 Thank you for sharing your experience with us, Patricia. We are delighted to hear that you enjoyed your stay and had a magical Christmas! We strive to be the best and want nothing but for our guest to he happy. We enjoy having you as our guest and look forward to working with you again. Thank you!
- Patricia C.
Reviewed On: 12/31/2022
great cabin this is a great cabin for a group. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 13, 2022 Thank you for the great review, Vanessa. We are delighted to hear that you enjoyed your stay and we hope to have you back in the future. Remember, all repeat guest will receive 10% off all future stays!
- Vanessa J.
Reviewed On: 12/13/2022
First time to TN Beautiful property<br/>When contacting property management regarding a few issues, they sent maintenance over in a timely manner.<br/>I do wish the living area had more seating and more rockers outside since the cabin sleeps 18 Response from Elk Springs Resort Cabin Rentals; Tuesday, July 26, 2022 Thank you for the feedback. We have the sitting issue noted and will send to the proper department for review. We hope that you enjoyed your time while in our beautiful area and hope to have you back in the future!
- Dawn T.
Reviewed On: 7/25/2022
Favorite vacation place Loved it hope to return Response from Elk Springs Resort Cabin Rentals; Tuesday, October 11, 2022 We are always thrilled to hear of great family experiences with our resort. We look forward to sharing new memories with you. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Jessica M.
Reviewed On: 10/10/2022
Amazing cabin! We were temporarily placed in this cabin while the one we rented was repaired. Needless to say we didn&#x2019;t want to leave. This cabin is AMAZING! Response from Elk Springs Resort Cabin Rentals; Tuesday, July 12, 2022 Thank you for taking the time to share your wonderful experience, Cassandra! We are happy you enjoyed your time spent in Silvercreek. To say this cabin is exceptional is an understatement! We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Cassandra P.
Reviewed On: 7/12/2022
Elk springs silvercreek cabin The cabin not clean. Fingerprints on all glass doors, coffee grounds still in pot and was moldy, wood on 1 deck was splintered so we didn&#x2019;t sit or go on that deck, pool had stuff floating on top (like suntan lotion) and was super cold, floors were sticky and the dirt would stick to our feet. Code would not work and waited close to 15 min for someone to call back and cockroaches in the kitchen... Response from Elk Springs Resort Cabin Rentals; Monday, September 26, 2022 Thank you for sharing your experience with us, Bradley. We are sorry that you were disappointed in these aspects of your recent stay, and we have forwarded your feedback to our teams for review and resolution. We responded to the items that were reported during your stay, and we are sure that you will agree that our staff worked relentlessly to address these items so that you and your guests could enjoy the amenities available. We hope that you were able to enjoy your time spent in our beautiful area.
Reviewed On: 9/25/2022
Beautiful Very relaxing warm and cozy Response from Elk Springs Resort Cabin Rentals; Wednesday, January 12, 2022 Thank you for sharing your experience with us, Lisa! We are happy you enjoyed your stay and hope you will visit again soon! We encourage guests to book direct and save up to 15% on your booking.
- Lisa L.
Reviewed On: 1/12/2022
Perfect We went with our kids & grandkids and had a great relaxing vacation. The pool was so nice. Our kids had fun playing bocce ball and the outdoor fireplace was nice to hang out by at night! The whole family enjoyed the game room & theater . This was our 1st time at elk springs but we will definitely make this our place!! Response from Elk Springs Resort Cabin Rentals; Sunday, October 10, 2021 It was our pleasure to provide you with luxury accommodations during your visit. You selected a great cabin in The Great Smoky Mountains with fantastic amenities. We strive to be the best in the business and we want nothing more than for our guests to feel as though they have a home away from home while in our area. We hope to have you and your family back very soon! Many more memories are left to be made!
Reviewed On: 10/10/2021
Awesome place to stay! This cabin was perfect for a big group. It had 3 floors with bedrooms on each floor and the basement had lots of games for the kids to play and a theatre. The pool room was separate and it had an alarm and a secured gate to get to the pool door which we really liked since we had younger kids. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 30, 2021 Brandi, thank you for sharing your experience with us. We are delighted to know you enjoyed your stay. We strive to have the best cabins and want our guests to continue visiting us. We look forward to seeing you again in the future. Remember, you will receive 10% off future stays for being a returning customer. Thank you!
- Brandi H.
Reviewed On: 11/30/2021
Beautiful cabin The place was nice. The golden tee arcade did not work at first, the fridge went out first night. Woke up to unfrozen food. Thank goodness it was cold out and we had coolers. They did send someone out to fix the issues just a big inconvenience especially with our food. Would have liked to receive some sort of discount for the troubles but overall a nice place! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 8, 2022 Thank you for sharing your experience with us, Aliesha. We are sorry to hear you experienced these issues during your stay. We are happy to see our maintenance technicians were able to fully resolve the issues quickly. We are very sorry for any disappointment regarding compensation. As stated in the agreement, any issues that arise are resolved, rather than refunded for. Since these issues were quickly resolved, we would not be able to issue any type of compensation. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Aliesha M.
Reviewed On: 2/8/2022
Disappointing Very disappointing. The cabin was not as clean(trash in closet from previous guests) and is not being maintained as advertised. Furniture needs replacing, grill was not useable, broken ice dispenser, broken blinds and broken arcade game. Maintanence came and took pictures but nothing was fixed. There was no squeezee in pool area so no way to clear water from doorway without wading through water. Such a nice property to not be maintained. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 28, 2021 Thank you for the feedback. We certainly apologize for any issues you had during your stay. It looks as though maintenance came out and addressed the grill issue and got it working properly during your stay. The ice maker had to have parts ordered and this is the first we are hearing about the blinds, furniture, arcade game and trash left inside the closet. Had we known about these issues prior to this review we would have assisted with these items as well. We have all of this noted and can assure you that they will be addressed. We hope that despite any issues that you were still able to enjoy your time in the area!
Reviewed On: 12/28/2021
Cabin stay The pool and hot tub the kids loved. The stay was good. The only thing that wasn&#x2019;t to good was the &#x201C;Mountain View&#x201D; that is on the cabin. There is none and that is what I wanted. Have 3 to get bit by spiders and under the beds they need clean. Other then that cabin was good. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 22, 2022 Thank you for sharing your experience with us. We are verry sorry that you were disappointed in these aspects of your stay, and we have forwarded these items to our teams for review and resolution. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance. We hope that you were able to enjoy your time spent in these beautiful Great Smoky Mountains.
Reviewed On: 6/21/2022
Amazing Cabin with Great Amenities Our trip to SilverCreek was awesome! We have no complaints. Everything was clean when we arrived and the cabin had enough space to accommodate our large group comfortably. We loved the outdoor space for games and especially enjoyed the pool. This cabin is great for large groups who are looking to not have to leave the cabin for a fun time! <br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, June 7, 2022 Thank you for your wonderful review, Drew! We are excited to hear you enjoyed your stay and hope you will visit again soon! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Drew D.
Reviewed On: 6/7/2022
Family Birthday's and a 50 th anniversary. Was a good stay. Kids had a blast with the pool and the game room. The cabin needed a better cleaning. The kitchen was not well stocked with cooking things that we needed to have for cooking. too small no large skillet or cook kettle. But we did have a great time and loved it. The kitchen and main leave bedroom doors need to be fixed. Was very hard to close and lock. Response from Elk Springs Resort Cabin Rentals; Friday, May 13, 2022 Thank you for sharing your experience with us, Christine. We always love hearing about great family experiences with our rental company, and we have forwarded your feedback to our teams for review and resolution! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Silvercreek is full of great amenities and the pool is great for the kids and adults alike! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
- Christine C.
Reviewed On: 5/13/2022
Silvercreek We are a very nice time. Cabin was all we expected. The grandkids loved it. Only a few very minor issues and staff was readily available for assistance. Response from Elk Springs Resort Cabin Rentals; Monday, March 22, 2021 Thank you for your kind review, Gina! We are happy you enjoyed your stay. As you experienced first-hand, we are staffed and ready to assist you throughout your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Gina R.
Reviewed On: 3/22/2021
Family Vacation We had a wonderful time! Thank you for a great vacation cabin ! Response from Elk Springs Resort Cabin Rentals; Wednesday, July 14, 2021 Thank you for the great review, Robin. We are delighted to hear that you enjoyed your cabin as well as your time here in The Great Smoky Mountains! It has been a pleasure and we hope to see you again soon!
Reviewed On: 7/14/2021
Enjoyed my stay My stay here at the elks spring resort was nothing short of amazing! The amenities were great and I can&#x2019;t wait to book my stay here again. The only thing I had a problem with was the smell on the pool. I&#x2019;m guessing it was the cleaning chemicals all mixed, it just wasn&#x2019;t a pleasant smell, but the maintenance tried to be such a big help. I told them we&#x2019;d get over it and still was able to get in. Highly recommend this stay! Response from Elk Springs Resort Cabin Rentals; Tuesday, December 8, 2020 Thank you for such a great review, Arayia. We are delighted to hear that your stay was amazing and that the amenities was such a great fit for you! We do certainly apologize about the pool, sometimes those chemicals can give off some strong smells. We are glad that we were able to try and help assist you and hope to see you again in the future!
Reviewed On: 12/8/2020
This cabin was perfect. Location was beautiful and close to downtown Gatlinburg and Pigeon Forge. Response from Elk Springs Resort Cabin Rentals; Saturday, December 5, 2020 Thank you for sharing your wonderful experience with us, Tina! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking. Hurry back, your next adventure awaits!
- Tina R.
Reviewed On: 12/5/2020
Over Priced and Dirty Needs deep cleaned! Very dusty, grill was nasty, light fixtures had dead bugs, along the walls had dust, dirt and dead ladybugs, carpets need shampooed, upstairs shower had mildew, couch pillows had wholes, ceiling fans and furnace wall registers were disgusting, if you have a loft you should at lease clean the tops of all fixtures bellow, eves are in need of repair and beds were like sleeping on a rock with a layer of felt on them. We own a lake home that we rent out through VRBO and each time we turn it we clean everything for a few reasons. One, we want each renter to enjoy their stay. Two, we want to make sure they feel like they got their moneys worth and that they felt like we care about their safety during these times. I did not report all this while we were there because I did not want people there trying to "make it right" and interrupting my families first vacation together. Response from Elk Springs Resort Cabin Rentals; Sunday, January 24, 2021 Thank you for taking the time to share your experience with us, Alan. We are sorry you experienced these issues during your stay. We had no idea, as nothing was reported. We can certainly understand that you do not want to be bothered and are always happy to coordinate with you to have our team members come out while you are out for the day, so not to disturb your family time. We provide 24/7 guest assistance and are always happy to resolve any issues, if given the chance. Your feedback has been forwarded to our housekeeping supervisor. We can assure you each of these items will be checked. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
Reviewed On: 1/22/2021
Would 1000% Recommend Absolutely fantastic experience. The unit was clean and spacious. We had a group of 18 adults and never once did we feel crowded. There were things to do in this unit everywhere you looked - the game room's theater seats are such a nice, unique touch that made it easy for our group to play games/watch shows together. <br/><br/>There were three fridges so we didn't have to worry about storage space for food or drinks. The pool room was well maintained and a perfect size. I loved that it had a bathroom/changing room in it so that we didn't need to walk back inside every time. <br/><br/>Only complaint is that there were not nearly enough trash cans in the unit (only small trash in the bathrooms and one in the kitchen - nothing in the pool room or the game room). A centralized bathroom would have been nice as well but our group made due without it. During our stay, the hot tub was not functioning but again, we made due without it. <br/><br/>All in all, I would say this unit far exceeded my expectations. It is actually much larger and more spacious in person than it appears in the photos. Would absolutely recommend to a friend. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 3, 2021 We are happy to hear that you enjoyed your recent cabin stay. We are glad that the cabin was up to par during your time here. We want to ensure our guests are happy and are looking forward to their next visit. All of the items suggested in your review have been sent to our teams to be evaluated. Remember, as a repeat visitor you will save 10% on future stays!
- Danielle L.
Reviewed On: 8/3/2021
Beautiful Time Spent With Family Our family really had a wonderful time, the cabin was amazing and the kids loved the pool. We actually rented a couple of cabins in the same area literally walking distance. Will definitely book again, everything was handled polite and professional which was greatly appreciated. Response from Elk Springs Resort Cabin Rentals; Tuesday, May 11, 2021 Catina, thank you for a great review. We are so glad you enjoyed your time while in the area. Also, glad to hear that everything was up to par for you and the amenities suited your family so well. Hurry back, many more memories are left to be made!
- Catina M.
Reviewed On: 5/11/2021
Will be back next year! Overall we had a great family vacation! I do have some recommendations for Silvercreek for future guests. We found out the hard way that the floors become EXTREMELY slippery when wet. Both my father and my daughter slipped and fell down the stairs. My father was ok, thankfully but my daughter dislocated her knee and earned herself an ambulance ride and 4 hour stay at the local hospital ER to reset it. I would recommend some doormats to wipe feet when coming in from the decks after using the pool or even when it&#x2019;s raining outside. There should be warnings that the floors are slippery and shoes should be worn at all times inside the house. I would also recommend somewhere to hand wet swim suits to dry. There were also not enough bath towels for 14 guests. We were out of towels every day and were constantly doing laundry. This was with using our pool towels from home. Maintenance was very responsive and courteous. Everytime I had an issue, they came right out to address it. A/C worked great on all 3 levels of the home, kitchen was sufficiently stocked, kids enjoyed the game room and pool. Overall, this was a wonderful trip! Response from Elk Springs Resort Cabin Rentals; Friday, August 20, 2021 Thank you for taking the time to review your stay, Angela. It is very upsetting to hear that someone was injured during your stay. We are glad to hear that everyone is doing well now and that there were no long term damages done. Your feedback is very much appreciated. The details and suggestions you mentioned have all been reported to our team. We very enjoyed having you as our guests, and it was our pleasure to serve you during your stay. We look forward to working with you again very soon. Don't forget as returning visitors you will enjoy 10% off your next booking!
- Angela R.
Reviewed On: 8/16/2021
Silver creek cabin is amazing! We had our family Christmas 2020 at Silvercreek at Elk Springs Resort. It was perfect. The kids all loved the downstairs area and spent most of the time we were there playing pool and the arcade games and in the amazing pool. <br/>It&#x2019;s a beautiful home in a beautiful area and I&#x2019;m sure we will try and go there again Response from Elk Springs Resort Cabin Rentals; Monday, December 7, 2020 We appreciate this 5 star review so much, Lisa. Delighted to hear that your stay was so enjoyable and very accommodating for your family! We hope you have a Merry Christmas and a happy New Year!
- Lisa W.
Reviewed On: 12/6/2020
11 person family stay at Silvercreek cabin. While there is no denying the surrounding area&#x2019;s beauty and closeness to nature, our family felt the cabin and its amenities were lacking. When we arrived even later than our scheduled check in time, we waited over 2 hours in our cars for the cleaning staff to complete their job, of course this rushed us for dinner and took away from our plans for the evening. We had called ahead to inquire about the kitchen and dining supplies so that we could properly prepare for our week long stay. Our 11 person family was eating 3 meals plus snacks every day in the cabin. The response was not as detailed as hoped but we were ensured that there was enough to serve 18. In reality there is 6 forks total, and not even more than 11 spoons and knives. This was a daily struggle. The pool was extremely dirty, cloudy and the pool room covered in mold or algae which has a very strong odor. While the outdoor trash receptacle is secure and sturdy to keep bears out, we had to call for a trash removal Mid way through our stay. We left a message and someone called back and stated they would be there first thing in the am. They did not come. We had our garbage in the cabin so it to attract bears. We had to call again and finally in the early evening someone arrived. We were also under the impression that the cabin stay would include dish soap and laundry soap but it only provided enough for one load of each. There were not any paper towels or napkins nor was there ample amounts of toilet paper. Upon leaving, and heading 8-12 hours back to our homes, we realized we left behind an iPad. We immediately called but it took several days for someone to get back to us. We are still waiting on a response as to where our iPad is. One of our family members has special needs and requires his Ipad for communication. We feel that with a bit more attention to detail and prompt service that this would be an excellent stay. We hope that this review is taken as constructive. Thank you! Response from Elk Springs Resort Cabin Rentals; Wednesday, April 7, 2021 Thank you for the feedback, David. We do certainly apologize for any issues during your stay. We state that check in begins at 3 p.m. however that is not a guarantee. Our cleaners are working as quickly as possible but with the extra cleaning due to Covid sometimes there is delays. We apologize about the lack of kitchen supplies and the pool room, we do keep staff on hand until midnight and would have been glad to send someone out to assist you and your family. We will make sure that we get these issues addressed. The trash pick up was reported for morning but sometimes if maintenance is behind or if they have a lot of calls they take care of the higher priority items first, it looks like despite the delay they were still able to get out there and assist you. We supply a small starter pack of dishwasher tabs, detergent, trash bags etc. but per our agreement anything else needed will have to be provided by the guest. As for the Ipad we sent out a text about and hour after checkout stating our cleaner had found something left behind in the cabin and wondered if you all had left anything behind. We do not state what, unless first reported by the guest because of how expensive we know things like this is and to help protect your belonging. Once we asked if anything was left we did not receive a response until two days later. We do certainly apologize about the delay but please rest assure we will get your Ipad priced and shipped back to you. Once again, thank you for the feedback and your patience. We hope despite the issues you had that you may chose us again in the future. Thank you!
Reviewed On: 4/7/2021
An OK stay in Gatlinburg Overall, our experience at the cabin was disappointing. The description and pictures were very misleading compared to what we walked into. First of all, there are no Mountain Views from any part of this property. You are living on a mountain, but the cabin is surrounded by trees on every side. While the pictures were &#x201C;accurate&#x201D;, there has been a significant lack of upkeep- the deck and rocking chairs were covered in bugs and spider webs and are heavily used/run down. The arcade games did not work. The pool was filthy with cloudy water. There was no picnic table on the deck as advertised and the property was infested with centipedes on the lower and main levels. The stocked kitchen lacked large enough pots/pans for a group of 15, so I would recommend bringing your own if you stay here. I wouldn&#x2019;t say the property was dirty, but it definitely wasn&#x2019;t clean. I will say that the customer service was very good and professional. Our garbage was picked up promptly each day, and they did send a serviceman out for the pool when we called. Additionally, the location is very close to the downtown area. Response from Elk Springs Resort Cabin Rentals; Saturday, July 31, 2021 We are not sure where the confusion came from, however, if you look at the information on our website you can clearly see this property is in a wooded area. It is not advertised as having a mountain view. Please keep in mind, these properties are in a wooded area, in the mountains. The decks are cleaned prior to arrival, but you may see bugs and spider webs on them during your stay. These can appear quickly, even with proper cleaning. All of our cabins are professionally treated by our local pest control company to ensure they are as bug-free as possible. Millipedes are currently migrating through our area. We can certainly understand even though they are harmless, they can be a nuisance. Please do not hesitate to contact us should you experience issues such as this in the future. As you experienced first-hand, we are staffed and ready to assist you with any issue that arises, if given the chance. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Christina C.
Reviewed On: 7/31/2021
We had a great time. The cabin was big and spacious. We loved having a bigger pool than most cabins. We loved a big basement with lots of things to do. The movie theater was awesome. The pool was not very clean nor was the cabin. Which was shocking to us because this was my our third year renting a cabin from them. I was really disappointed with the house not being very clean and I had to clean it myself. I didn&#x2019;t really want to have somebody in there cleaning it with all our stuff in there. When we first got there the games weren&#x2019;t working the movie theater screen wasn&#x2019;t working. They did send somebody right out and they got that fixed. The ice maker didn&#x2019;t work. The Mountain View was also disappointing. Response from Elk Springs Resort Cabin Rentals; Thursday, September 2, 2021 Thank you for the feedback regarding your recent stay with us, Tammy. We are sorry that you were disappointed in the overall cleanliness of your cabin. Your review concerns us because we do not show that you reported these items before or after your stay. We have staff available 24/7 to assist you during your stay and most of the items reported in your review could have been resolved during your stay. Do not suffer in silence! We want to make sure that you and your guests are enjoying your stay and looking forward to your next one. We hope you were able to enjoy your time spent in our beautiful area. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 9/2/2021
Beautiful &#xD83E;&#xDD29; cabin! We had a very awesome stay! This cabin was fully loaded & had everything we needed. At time we really didn&#x2019;t want to leave the cabin. I really loved that it was plenty of towels! OMG just enough towels for the entire stay I really loved that! The owners were very understanding & communicated well all the way from the time we booked til the time we checked out. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 9, 2021 Thank you for taking the time to share your wonderful experience with us, Amber! We are excited to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, your next adventure awaits!
- Amber J.
Reviewed On: 6/9/2021
Family Joy We had a wonderful time. There was something to do in this cabin from Ave 64-1 yr. Response from Elk Springs Resort Cabin Rentals; Friday, July 2, 2021 We love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Silvercreek is full of great amenities and the pool is great for the kids and adults! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 7/2/2021
Elk Spring Resort stay Our hot water tank was out when we arrived and we wasn&#x2019;t very happy. But when I say management was on it. They took care of it in no time. Our stay was very pleasant and wonderful. Cabin was beautiful and in good condition. The Elk Spring resort staff was incredible. Any concerns we had they were right on point. My family and I will be returning next year, this our new vacation spot. Thank you &#xD83D;&#xDE0A; Elk spring resort for a great stay. Response from Elk Springs Resort Cabin Rentals; Friday, August 27, 2021 Thank you for the great review, Tawana. We strive to be the best in the business and make each stay a home away from home. We are so glad we were able to get all issues addressed properly for you, so that your stay could be wonderful. We always want the guest happy and comfortable! Remember, as a repeat guest you will save 10% on all future stays! Thank you!
- Tawana K.
Reviewed On: 8/26/2021
Coolest Cabin Ever! Such a cool place and amazing cabin for a big group get together. <br/><br/>Stunning all around. So much stuff to do that you don&#x2019;t even want to leave the cabin. From the hot tub, to the lighted Bocce Ball court, to the indoor pool with waterfall feature, to the theatre room.. I could go on and on.<br/><br/>Plenty of places to sleep and the triple bunk bed area is actually very sturdy and a cool little den style escape. The king bedrooms and their bathrooms are beautiful. <br/><br/>The only disappointment we had the entire trip was that the Bubble Hockey machine wasn&#x2019;t working. One of the goals was knocked off and their wasn&#x2019;t a puck. Not a huge deal at all, but when you and your friends love hockey.. it was a slight bummer. <br/><br/>I would 1000% recommend this cabin and I&#x2019;m positive that this same group will make a return in the future! Response from Elk Springs Resort Cabin Rentals; Thursday, September 30, 2021 Thank you for the feedback, Jeff. We certainly apologize for any issues that you had during your stay. We do keep staff on hand 24/7 for any issues that may arise and would have been glad to send someone out for assistance. Please, next time give us a call! Do not suffer in silence! Hope to have you back soon very soon!
- Jeff H.
Reviewed On: 9/29/2021
Great time Everything was perfect. Response from Elk Springs Resort Cabin Rentals; Sunday, September 24, 2017 Thank you for your kind review, Angelo. We hope you will join us again during your next trip to The Great Smoky Mountains.
- Angelo F.
Reviewed On: 9/22/2017
Wonderful Vacation We had a great vacation and would recommend this cabin! The cabin is beautiful and the downstairs is a great entertaining space. We spent a lot of time playing games. We had a small reunion and our cabin was the gathering place. The cabin is very spacious and can easily accommodate a large group of 15-20 people. However, the kitchen could have been stocked better. While there were plenty of dishes, glasses, etc., it was a little difficult to cook large meals as there wasn't enough cookware. We made spaghetti one night and had to use 4 different pots to boil the spaghetti because there weren't any large pots. It would also be helpful if there was a crockpot. The cabin is also very dark. Lighting is not good at all. It didn't make a difference to us but just in case it does to someone else - the view pictured from the deck is not really the view and there is not any flat yard, as pictured. There is a wonderful large theater screen for watching a movie or whatever, but all of the other TV's are quite small. Again, I would say that this is a beautiful and very comfortable cabin and would stay there again. Response from Elk Springs Resort Cabin Rentals; Friday, August 11, 2017 Thank you for your kind review, Diane. We truly value your feedback and will forward your suggestions to the proper department. We rely on our guest's feedback to ensure that we are constantly improving. We are very pleased to hear you had such a great time and we hope you will consider Elk Springs Resort when visiting in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
- Diane O.
Reviewed On: 8/6/2017
Great family vacation! Had a great time in this cabin! We had 5 kids ranged 1 to 16 and everyone had a good time including the adults. Only thing I wished this cabin had was a better mountain view as the trees have grown and blocked the view but it didn't matter as much this cabin was beautiful! Response from Elk Springs Resort Cabin Rentals; Tuesday, July 11, 2017 Thank you for your wonderful 5-Star review, Jason! We are delighted that you and your family had such a great time at Silvercreek and were able to enjoy the cabin's top-notch amenities. As always, we enjoy hearing about happy family experiences. Our sales staff is always available to assist you with choosing a great cabin perhaps one with a better view for your next visit. Some of our cabins are more surrounded by wooded areas and others are higher up with better views of the mountains. We do hope you will visit us again during your next trip to The Great Smoky Mountains. Hurry back, new memories are waiting to be made!
- Jason C.
Reviewed On: 7/10/2017
Won't respond Very upsetting, I have talked to three people who say someone is going to get back with me with no response, simply lip service Response from Elk Springs Resort Cabin Rentals; Tuesday, June 27, 2017 I am sorry you feel you have not received excellent service, Burley. We can assure you, customer service is the heart of any business and we strive to go above and beyond with every guest. I personally spoke with you on June 15th regarding the issues you had during your stay. This was in follow up to you speaking with one of our representatives. Our policy is to address any issue during the stay. We did send one of our maintenance technicians to the cabin after the issue with the grill was reported. We were under the impression that the issue was corrected and did not find out until after your departure that you did not feel the problem was resolved. Each of the issues that were reported at that time could have easily been corrected, if given the chance. We can certainly understand these issues can be frustrating, and that is why we provide 24/7 guest assistance to ensure that any issues that arise can be handled quickly. If you feel at any time the issue is not resolved, we do ask that you let us know and we will work diligently to ensure that every amenity is fully functional throughout your stay. We sincerely apologize for any inconvenience experienced due to these issues and hope you were able to enjoy your time spent in our area in light of these issues.
- Burley F.
Reviewed On: 6/27/2017
Christmas in the Smokies Our family came from Michigan and Texas to be together for a week. The location was perfect. The cabin is very spacious. The fireplace and a small decorated tree I brought made it like home. We enjoyed the hot tub, grill, and home movies on the big screen. It was a wonderful week. Our main surprise was only the bare basics are provided. We had to get more trash bags, dishwasher soap, toilet paper, etc. Plan on bringing laundry soap as towels are at a minimum as well. Would like to also note that 2 of the 3 bathrooms are part of suites. The only "public" bathroom is on the second floor. A bit awkward with a large group. Response from Elk Springs Resort Cabin Rentals; Monday, January 1, 2018 Thank you for your kind review, Donna. We appreciate your feedback as it helps to ensure we are always improving. We are pleased that you and your family enjoyed your Christmas holiday celebrations with us! Silvercreek definitely has lots of top notch amenities to enjoy. In an attempt to avoid confusion, we do send out several emails prior to arrival. These emails have grave detail in regards to what we provide and what we do not. I am very sorry if you assumed there would be more items available. We do only provide a 'starter' supply. We hope that you will consider staying with us again during your next trip to The Great Smoky Mountains.
Reviewed On: 1/1/2018
Paradise Stayed here with a group of friends.Lots of space and lodge was in good condition.The setting was magnificent you couldn't ask for better.Beds very comfortable and loads of towels.Excellent hot tub and games room.Close to town for restaurants.The lodge could have done with suppling salt/pepper and may be coffee/sugar starter sets.Easy to book and very informative reservations team.They were all very helpful as one of our groups cases went missing in transit. Response from Elk Springs Resort Cabin Rentals; Thursday, September 14, 2017 Thank you for your kind review, Miriam. We are pleased that you and your friends had such a great cabin experience. Silvercreek is definitely a great cabin to relax and create memories that will last a lifetime! We certainly apologize if you were under the assumption that those items were provided. In an attempt to avoid confusion, we do send out several emails prior to arrival with information on what we, as the cabin company, are allowed to provide. We are delighted that this was not a hinder to your stay and hope you will visit us again during your next trip to Gatliburg.
Reviewed On: 9/14/2017
Can always count on Elk Springs Lovely stay, wishing we were here longer though! Response from Elk Springs Resort Cabin Rentals; Wednesday, May 3, 2017 Thank you for your kind words, Lisa! We appreciate you taking the time to share your wonderful experience with us. We hope you will make plans to visit again soon. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Lisa W.
Reviewed On: 5/3/2017
home away from home Great house, had good fun convenient to all locations. quite and serene home .expected few more utensils and pantry stuff though, but its a great home for 3 families Response from Elk Springs Resort Cabin Rentals; Thursday, August 3, 2017 Thank you for your kind review, Suresh. We are happy you enjoyed your stay. We are sorry if there was confusion on what would be provided at the cabin. There is information provided on what to expect both on our website and in your confirmations. We want to make sure each of our guests are prepared prior to their arrival. We enjoyed having you as our guest and hope you will visit again soon!
- Suresh N.
Reviewed On: 8/3/2017
Elks Lodge Review Our cabin was beautiful and very clean. There was an issue with the original cabin that we had reserved. We were offered a larger cabin however we did not need or use the extra space. Location was more important to us and had paid a higher cost for that location. We tried several times to speak to a manager but were refused. We asked that the manager return our calls however we never received a call from a Manager. The staff were polite but I feel the Managers of this resort are very unprofessional and uncooperative. Response from Elk Springs Resort Cabin Rentals; Friday, July 14, 2017 We are sorry to hear you were disappointed in the service you received during your stay. I would like to clarify your statement, as I personally spoke with your wife on 6/25/17 and identified myself as a manager. I am not sure where the confusion may be, as I could clearly hear that you were present and involved in the conversation. Although I could not approve your request for compensation, I did try to assist you to the best of my abilities. It was made very clear by your wife during our conversation that unless we approved a refund we did not care about you as our guest. I am sorry you feel this way, as we do care about our guests and will go above and beyond to ensure each guest's stay is exceptional. Although we did not speak after that conversation, I was happy to hear that you were able to trade cabins with a family member and stay next door to your daughter, while the family members stayed in the alternate cabin only 4 cabins away. I know location was important to you. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your family gathering and time spent in our area.
Reviewed On: 7/11/2017
Summer Vacay to Gatlinburg We stayed at Silver Creek with family and it was a fantastic cabin for the entire family. Response from Elk Springs Resort Cabin Rentals; Thursday, July 6, 2017 Thank you for your 5-Star review, Kipp! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to visit often.
- Kipp H.
Reviewed On: 7/5/2017
The best cabins in the Smokies I've stayed with Elk Springs over 50 different times. Always the best !!!! Very clean and the employees treat you like family!!! Response from Elk Springs Resort Cabin Rentals; Sunday, October 15, 2017 Wow! We can not express how much we appreciate your loyalty to us, Joey! Thank you so much for your continued visits to Elk Springs. Silvercreek is a great cabin and we are pleased that you enjoyed your cabin stay. We hope you are already planning your next visit. Hurry back, new adventure awaits!
- Joey W.
Reviewed On: 10/14/2017
Great family cabin The cabin was perfect for gathering with extended family. Response from Elk Springs Resort Cabin Rentals; Monday, July 9, 2018 We appreciate your business and your wonderful review, Angela! We are pleased that you and your family had such a great stay at Silvercreek. We hope you will choose to join us again very soon!
Reviewed On: 7/8/2018
Silvercreek Cabin Experience We had an amazing time at the cabin. It was spacious and relaxing. Everything was amazing. This was one of the best vacation properties I have ever seen. The ladies in the office were amazing and very helpful. I will definitely use you guys again in the future. Response from Elk Springs Resort Cabin Rentals; Tuesday, September 11, 2018 Thank you for your fantastic review, Nikiya! Silvercreek is definitely a great cabin, and it's full of top-notch amenities for everyone to enjoy. It was truly our pleasure to serve you during your stay, and we look forward to your next visit with us.
- Nikiya G.
Reviewed On: 9/11/2018
Wonderful Experience! We had a great time staying in a beautiful cabin. We look forward to doing it again! Response from Elk Springs Resort Cabin Rentals; Monday, August 6, 2018 We are pleased to hear from another satisfied customer. Customer satisfaction is very important to us and we strive to make sure every guest has nothing but an amazing vacation! We appreciate your business and look forward to your return stay with us!
Reviewed On: 8/6/2018
Great Weekend Getaway My family had an amazing time at Silvercreek! We had 14 adults and there was plenty of room, except for the media room. There needs to be a little more seating in there. Loved the big table in the dining area and the downstairs entertaining area! The cabin was very clean and when we had a small issue with the Jacuzzi tub, the maintenance responded quickly and professionally. Overall, very pleased with the facilities. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 14, 2018 Thank you for your wonderful review, Kandi! We are delighted to hear your stay was exceptional. We appreciate your suggestion, as this helps us to improve the quality of each stay. Thank you for contacting us when you discovered the issue with the Jacuzzi. As you saw first-hand, we provide 24/7 guest assistance to ensure any need that arises can be handled quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Reviewed On: 8/14/2018
Silvercreek Fun Reservations and maintenance were great to deal with. Unfortunately management soured the experience a bit by calling to offer us the opportunity to use the to pool for an additional $150 per night. We had been told when we reserved that if it was completed by the time we arrived, we&#x2019;d be able to use it. I felt this was very unprofessional to try to get additional money from families who had reserved nine months in advance and didn&#x2019;t have that extra money in their budgets. The cabin had excellent gathering and sleeping space&#x2014;in fact, the online listing didn&#x2019;t accurately reflect it all! We had several maintenance issues with the water dispenser in the kitchen refrigerator, an electrical fuse issue, and some missing parts for the air hockey and arcade games. Maintenance was prompt and tried to fix them all, even if they were unsuccessful. Response from Elk Springs Resort Cabin Rentals; Sunday, June 23, 2019 Thank you for taking the time to share your experience with us, Katherine. We are sorry you were disappointed with not being able to have use of the pool. We do see our representative contacted you approximately a month prior to arrival. He did give the option of having use of the pool. Although the pool was not completely finished, we were at a crossroad in the process. We decided to reach out, as it was a possibility to have the work completed sooner, for an additional cost to us. We do understand that you did not want to pay the additional cost to utilize the pool, and therefore we continued on our original path. While the pool itself was finished, we still had testing to do prior to opening it for use. We are happy you enjoyed the additions in the cabin. The extensive remodel and addition turned out fabulous! Although we can understand your frustration regarding the pool, we do hope that you see the incredible value you received, as you booked at pre-remodel rates. We sincerely apologize for any inconvenience you experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 6/21/2019
Horrible Experience Upon arrival found they were adding on and full construction was going on with all the construction workers hammering and beating away. Not the peaceful mountain view just workers. Then when entering cabin there were thousands of bugs on every floor by the windows. There were also wasps and worms. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 20, 2018 Thank you for taking the time to share your experience with us, Michelle. We are sorry to hear you experienced these issues during your stay. We certainly apologize if the construction caused a problem during your stay. Please know this is only temporary and the construction workers do not work during our resort quiet hours. Please keep in mind, we do offer 24/7 staff assistance during your stay and we are happy to take care of anything that may arise during your visit. Although we do make an attempt to sweep away any insects during each cleaning, in the mountains it is almost impossible to completely eradicate them. The Great Smoky Mountains National Park does breed several species of lady bugs, and this time of year is when they are released into the wild, which may have caused the abundance. We appreciate your feedback.
Reviewed On: 11/20/2018
With Some Updates Cabin Would Be Perfect Overall my family and I enjoyed this cabin and the overall layout. It appears that updates are also in flight, such as the new kitchen. The deck in the rear of the property is in bad shape and needs total replacement. The carpeting in the basement is also musty smelling and needs to be replaced, as does the leather furniture in the basement theater space. I would also recommend a better surround system to accompany the theater setup. The showers in the three bathrooms should also be redone, with the cheaper inserts ripped out and replaced with stone and granite and higher end shower fixtures, such as spray jets. Having shower curtains in such a higher end cabin is just shoddy and cheap, and with the large size of the bathroom space, I would make all three showers larger in size. I would also upgrade all televisions to flat screen, smart televisions that allow for Chrome or Air casting from phones or laptops. The addition that is currently being built to provide a small indoor pool that connects to the basement will be awesome. If this cabin in particular gets some needed updates as I described, my family and I would not only return, but would be even more interested in purchasing the cabin. The location of the cabin and the planned community is spectacular, insomuch as it is super easy to get to Pigeon Forge, via the backroads (the hilariously named Boogertown Road), or to get to the local grocery store or downtown Gatlinburg. We enjoyed not being overtly close to the downtown. Response from Elk Springs Resort Cabin Rentals; Monday, November 12, 2018 Thank you for your wonderful suggestions, Mark. You are correct, there are many new additions being made at Silvercreek over the next few months. We hope to have everything complete by next year. It would be fantastic if you could see this cabin again once everything has been updated. We certainly agree. The location is perfect for hitting downtown Gatlinburg or Pigeon Forge or simply enjoying the quiet mountain scenery. Thank you for all your suggestions; I have forwarded them along to the proper departments to be reviewed. We look forward to your next visit with us, and again we appreciate you sharing your thoughts with us!
- Mark M.
Reviewed On: 11/11/2018
Beautiful place to make memories Clean, great place for families to gather, loved outdoor patio area, pool house was a nice private spot to cool off and relax, beautiful windows to view nature, loved rocking on the porch and relaxing in hot tub!! Response from Elk Springs Resort Cabin Rentals; Thursday, October 3, 2019 Thank you for your wonderful 5-star review, Linda! Silvercreek is a fantastic, newly built cabin with lots of great modern amenities and the location is ideal for accessing the heart of downtown Gatlinburg and The Great Smoky Mountains National Park. We really loved having you as our guests, and we hope you will make plans to visit us again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
- Linda T.
Reviewed On: 10/2/2019
Silver Creek It rained a few times during our stay, none of the porches were covered, so you couldn't go out there or you would get soaked! Actually need more chairs on decks, especially since cabin accommodates 18 people Response from Elk Springs Resort Cabin Rentals; Wednesday, July 22, 2020 We appreciate you taking the time to review your stay, Stacey. It is regrettable to hear you did not have enough chairs on the deck or were even able to enjoy the decks. Thank you for your feedback and we ensure you we will take your suggestions to the proper persons. Thank you!
- Stacey A.
Reviewed On: 7/22/2020
Didn't want to leave The cabin was amazing. It was clean and well stocked. The waterfall was not working when we arrived, but Kenny came and fixed it immediately. My family really enjoyed our stay and we look forward to returning. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 14, 2019 It is our pleasure to be able to provide you with luxurious accommodations. We love hearing of great family experiences with our resort and look forward to serving you in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Angelia B.
Reviewed On: 8/14/2019
Great Stay! Long weekend with friends and family! Cabin was a good location to downtown Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 8, 2019 We are pleased to hear that you and your family had such a great experience, Amy!  It sounds like you chose the perfect cabin.  With the top-notch amenities and new pool addition, this cabin is perfect for creating lifetime memories. It would be a pleasure to serve you again in the future.  We encourage guests to book direct and save up to 15% on your booking.  Hurry back, new memories are waiting to be made! 
Reviewed On: 10/8/2019
Silvercreek Family Weekend Renting was very easy throughout the entire process. The people were great and readily available. The only complaint I have is not being able to check in prior to 3pm when requested due to it being a short stay. Had we been able to check in at 11am it would have been great. The cabin and amenities were excellent. The photos of the pool were misleading as it makes you believe the pool is in the basement when actually it's in a poolhouse adjacent to the cabin. We enjoyed our stay and plan on staying again. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 29, 2020 Thank you for sharing your experience with us, Tammy. We strive to be the best in all aspects of the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We do apologize you were not able to check in before 3pm. Our check out is at 10 am and we have to allow time for not only our cleaners, but also inspectors and maintenance technicians to thoroughly check and be sure the cabin is up to par for your arrival. We also apologize if you feel the pictures are misleading, but we do note in the description on the website it is an attached Indoor Pool House. Remember, as repeat visitors you will save 10% on future bookings.  Hurry back new memories are waiting to be made!
- Tammy C.
Reviewed On: 1/28/2020
Christmas at Silvercreek Overall we enjoyed our stay for the Christmas holiday. A beautiful spacious cabin with fun for the whole family.The only room for improvements I can give are a few demerits for cleanliness. I was the first person to reach the cabin and found myself doing some housekeeping. The deck had used drinking glasses, cigarettes, and cucumbers scattered over it. The top bunks of the game room did not have fresh linen and overall the cabin needed a good dustbunny eviction. The upstairs bunkroom had a family of 20 lady bugs I had to kill. Also the pool house smelled of a dogs. We were told the smell was from the humidity and chlorine, but a lounge chair and throw blacket in the movie area smelled of dog and gave one of my family members an allergic reaction. <br/><br/>The maintenance team were prompt and courteous and fixed the air hockey table, hot tub, and surrounded sound system in record time. Phone customer service were also very polite and courteous.<br/><br/>Again, 9/10 overall. Enjoy your stay at this Beautiful retreat. <br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, December 31, 2019 Thank you for your fantastic review, Genliscia. How delightful it is to hear that you and your family had such a fantastic holiday with us!  I have reported your concerns and we appreciate you bringing these items to our attention.  It helps to ensure we are constantly improving.  There are certainly no animals allowed in this cabin and we monitor this very closely.   It was our pleasure to provide you with top-notch customer care during your stay, and we hope you will choose to visit us again very soon.  We encourage guests to book direct and save up to 15% on your booking.  Hurry back, new memories are waiting to be made!
Reviewed On: 12/30/2019
Nice last minute getaway We had a great stay at Silvercreek. The staff at Elk Springs Resort were great and always quick to respond to any of our needs! The pool house and hot tub were awesome and the size of the cabin is plenty big for larger families. The only negatives about this cabin were the beds were not comfortable at all (everyone fully agreed on this) and the floors could have used a good cleaning. We also wished the cabin had a vacuum to use during our stay given we were traveling with children and it would be nice to have access to one when needed. They do provide a broom, however. The dining area could definitely use more lightening but that&#x2019;s more of a personal preference. The location is quiet even though surrounding cabins are closer than some may like and it&#x2019;s an easy drive to downtown gatlinburg and to the grocery store. There are not many views of the mountains due to the surrounding tree growth for those who want a view. Overall, we had a nice time as a family and made great memories. Response from Elk Springs Resort Cabin Rentals; Monday, September 16, 2019 As always, we love hearing about great family experiences with our rental company, Amanda! Silvercreek is a beautiful cabin with lots of modern amenities and a fantastic pool house to relax in and enjoy creating memories that are sure to last a lifetime. We appreciate your feedback regarding your stay. Although we know each person has their own definition of comfort when referring to mattresses; I have reported this to the proper department to be reviewed. Please do not hesitate to contact us during your visit if you need assistance. We are happy to send out a member of our staff to address cleaning, general maintenance or anything that you find not up to par. We strive to be the best in the business, and we want nothing more than our guests to feel as though they have a home away from home while in our area. We hope you will make plans to visit with us again on your next trip to The Smokies. Thank you for sharing your thoughts with us.
- Amanda W.
Reviewed On: 9/16/2019
Could have been better with a little cleanliness. Overall the cabin and the atmosphere was nice. The location was great and inviting. <br/><br/>Cleanliness was a concern: Upon arrival checking the beds, there were chips underneath the blanks in the bunk bed rooms with nacho cheese on the sheet; the main floor shower has mold in the door jam that washes out on your feet while taking a shower; the swimming pool room was unusable the entire week as the heat and humidity level was to high. We called on the pool room but no one ever showed up. <br/><br/>Very nice place but isn&#x2019;t as great as the pictures show. You can tell people have disrespected and abused it in a short amount of time. <br/><br/> Response from Elk Springs Resort Cabin Rentals; Monday, March 23, 2020 We appreciate you kind review, Jamie. Silvercreek is such a beautiful cabin with lots of great amenities to enjoy throughout your stay. Thank you for reporting your concerns to us. We take pride in our cabins, and cleanliness is one of our top priorities. I have reported your concerns to our head of housekeeping to be addressed. As always, we appreciate your feedback as it helps to ensure we are always improving. We hope you will choose to visit again very soon. Remember as returning visitors you will enjoy 10% off your next booking!
- Jamie B.
Reviewed On: 3/23/2020
Amazing, Spacious Cabin We have 12 people with us and there was plenty of room. I honestly could have stayed at the cabin all day every day because it was beautiful and offered so many great amenities for kids and families! Would definitely book this cabin again! Response from Elk Springs Resort Cabin Rentals; Wednesday, December 2, 2020 We are delighted to hear that Silvercreek and the amenities inside the cabin was such a perfect fit for you and your family, Stephanie! We are so glad you enjoyed and thank you very much for such an awesome review! Hope to see you again soon!
- Stephanie G.
Reviewed On: 12/2/2020
Best in the smokies Fantastic cabin !! Response from Elk Springs Resort Cabin Rentals; Sunday, May 3, 2020 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
- Ashley N.
Reviewed On: 5/3/2020
Quarantine getaway This spot is a perfect family getaway! The pool house will take your breath away. The amenities of the cabin met our expectations and more. We did have an issue with the downstairs bunk beds were somewhat dirty, which was disappointing considering the cost of the cabin. There was also a light burned out in then island and the fire place wouldn&#x2019;t turn on. The hot tub and pool are on a different level which was hard to interpret from pictures. Overall we had a great stay. This stay was perfect for a quarantined vacation. The cabin is about 10 minutes from downtown gatlinburg. Response from Elk Springs Resort Cabin Rentals; Sunday, June 7, 2020 Thank you, Megan, for reviewing your recent stay. We are thrilled to know we exceeded your expectations. However, it is regrettable to hear of any issues during you stay. Our fireplaces are turned off at the beginning of April through October we try to make all our guests aware of that. We sincerely apologize for any inconvenience. We hope you are able to come back and stay with us again.
- Megan O.
Reviewed On: 6/7/2020
Poor Customer Service We have stayed with Elk Springs many times previously but this will be our last. I'll start with the pros: Very big chalet, awesome pool, great decks, nice kitchen, great game room. Cons: Very dated, hot tub way too small for the size of chalet, tiny grill. Now for the customer service...got a text stating we couldn't get into chalet until around 4pm (an hour late), then a text stating 7pm for check in. I contacted them several times for updates on check in times. They replied that the cleaning crew were still cleaning! We had 4 adults & 4 children trying to find something to do for 5 hours in the rain while we waited. We were not able to get a partial refund nor an extra day to stay even though it was available the day after we left. Finally at 8pm I received a text giving us the door code! I paid a full day for only a few hours usage that first day. This chalet is NOT cheap! Very disappointed and will use a different chalet company for future stays. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 8, 2020 We appreciate you taking the time to review your recent stay in Silvercreek. It is certainly regrettable to know you were not happy with your overall stay. We strive to have the best cabins in all the area with the best customer service. Due to Covid-19 we are taking extra precautions cleaning which is causing delays in check in. We also notate in our reservation agreement a late check in is a possibility. We sincerely apologize for any inconvenience experience and hope you were able to enjoy your time in our area.
Reviewed On: 7/5/2020
Pictures can be deceiving! Horrible Experience! Response from Elk Springs Resort Cabin Rentals; Tuesday, October 20, 2020 Bambie, it is regrettable to hear you encountered a horrible experience with us. We strive to provide the best cabins and customer service in our area. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Bambie G.
Reviewed On: 10/20/2020
Loved but needs help 1st thing need chairs or bench or swing on front porch, then walking in cabin u should never find used qtips all under & in living room furniture & the couches need replaced they are falling apart. The place needs a complete deep cleaning dust everywhere & windows look horrible. The refrigerator did not work very well & freezer was basically another fridge ice cream melted & THE BLACK MOLD IN THE DRIP PAN WAS DISGUSTING!!!! All that space & common bathrooms are all the way upstairs or all the way to pool. Why is there no garbage cans in the restrooms or anywhere for that matter? The grill is a JOKE this place is for 18 people with the smallest DIRTIEST grill ever YUCK! the hot tub being outside a bedroom was ridiculous to get to & definitely should be covered. There was water bottles & garbage from previous guests all around the outside bocce ball area & garbage thrown all over sides of decks. The deck area under hot tub has MOLD everywhere, could've at least cleaned that! The pool should have some kinda warmth besides just the building water ice cold. Bunch of small things but for the COST THIS PLACE SHOULD BE IMMACULATE!!!! KINDA DISAPPOINTED with this stay & I LOVE ELK SPRINGS but was pretty let down with this 1 but we made the best of it. The only great thing this trip was the customer service they were very nice helpful & attentive. But overall very dissatisfied this go with Elk Springs Silver Creek cabin...just a little bit of time & money would make this the showstopper it's SUPPOSE TO BE. $2900 for 3 nites is a rip off with the state/condition the property was in. O & the golf game wasn't working & didn't know til day of check in Response from Elk Springs Resort Cabin Rentals; Wednesday, October 14, 2020 Thank you for taking the time to review your recent cabin stay, Debbie! It is regrettable that you did not fully enjoy your recent cabin stay. Silvercreek is such a beautiful cabin with lots of great amenities for everyone to enjoy. Your feedback helps to ensure we are constantly improving. Thank you for reporting some of these items to us, and it was a pleasure to serve you during your stay. Please do not hesitate to report any items during your stay if you find things that are not up to par. I can assure you that each of these items have been reported, and will be addressed promptly. Again, we appreciate you sharing your thoughts, and hope you will choose to visit us again in the future.
Reviewed On: 10/2/2020
Great cabin, great trip! Just stayed at the Silvercreek..and the initial impression was that it was really nice, just like the pics showed! Would definitely go there again. What we really liked was the layout of the kids room upstairs with a large room next to it, the bottom floor was really set up well as a game room and additional master. The kids loved it. The front deck was long enough to set up our corn-hole game. The couches were really comfortable and all the furniture was really nice. I do have some ideas on how to improve the stay: update the grill, it's small and doesn't cook well. Additional toilet paper in the building would be good. The ice maker wasn't working well, had to go buy our own. The bed in the master bedroom is LOUD!..and I'm not even talking about "go time"..just simply moving in the bed was super loud. Other than that, everything was great..the area was a lot of fun just hitting all the local shops was a good time. If you want to get out and explore, or just want to stay in and relax, this would be a great place to do it!
- Adam L.
Reviewed On: 5/20/2015
Silvercreek - 5 Stars Beautiful and clean cabin. Exceeded our expectations. Close to downtown Gatlinburg. Great amenities. We really enjoyed our stay and wish it could have been extended. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 26, 2015 Yamina, we are so pleased to hear that everything about your cabin vacation getaway exceeded your expectations! Silvercreek is a beautiful cabin with plenty of room for family and friends to gather. We hope you come back for another visit real soon!
Reviewed On: 8/26/2015
A very roomy cabin Our family rented Silver Creek Cabin. There were 9 adults and two babies ages 8 months and 20 months. The cabin was very spacious. We never felt like we were crowded. We had no issues at all. All the appliances worked and were clean. The grill and the hot tub on the deck were very nice. I liked the location, about 20 minutes from town. There was a cabin that we could see next to us, but in the evening you couldn't see anything because of the darkness, just the lovely stars. There was plenty of hot water and the water pressure was great. We enjoyed playing pool and air hockey and watching the big screen tv in the home theater. The laundry facilities worked fine.<br/>All in all, we all loved the cabin and our stay there. Just one thing, the floor should have been washed better. If you walked around in socks you could see that they didn't put enough elbow grease into it. Other than that, we were happy to be at our cabin in between sightseeing. We would book there again. Response from Elk Springs Resort Cabin Rentals; Monday, September 14, 2015 Thank you for your review Irene. As for the floor cleaning issue, we would love the opportunity to solve the problem while you are staying with us, as we have housekeeping on site and would be happy to dispatch them for a solution. We certainly are glad that you enjoyed this spacious cabin and had a wonderful time during your stay.
Reviewed On: 9/13/2015
Beautiful Cabin The cabin was beautiful!! There was plenty of space for my family,and the check-in process was very easy!! Mary in customer service was very prompt and helpful on any issues that we had. We will definetly be returning to Elks Springs Resort!!! Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for sharing your 5 star cabin getaway experience with us! Customer satisfaction is very important to us and we are delighted that Mary was an exceptional of this! We appreciate your business and look forward to your return stay with us!
- Danelle J.
Reviewed On: 6/30/2015
5 star cabin!!! Such a luxurious cabin Response from Elk Springs Resort Cabin Rentals; Thursday, October 1, 2015 Thank you for the 5-star review Portia! It is our pleasure to provide you and your family with a luxury cabin getaway. It sounds like it was the perfect choice for some Smoky Mountain memory making.
- Portia B.
Reviewed On: 9/29/2015
great customer service The staff at Elk Springs is very customer-service oriented!<br/>Cabin is beautiful. Note: there is a not an air hockey table
- Deanna B.
Reviewed On: 5/27/2015
Silvercreek is a Gold Star! We had an absolutely amazing time during our stay at this cabin! First the cabin is HUGE and decorated beautifully. It looks exactly as it does in the photos on the website. The only bad thing I could ever say is that you won't want to leave.
- Debbie M.
Reviewed On: 6/16/2015
Provins' 2015 Summer Vacation Loved the express check in and being able to go straight to the cabin. Everything was very clean and well kept in the cabin. Wish we had booked several more nights, four was not enough! Will definitely use Elk Springs again. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 We are delighted to hear you enjoyed your visit, Paul! It's a beautiful day here in The Great Smoky Mountains and the perfect time to start thinking about a return trip to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Paul P.
Reviewed On: 7/27/2015
Wish I could live there! The beauty inside and out made me feel like a new person. The decor allowed the the craftsmanship of this gorgeous home to awe you each time you looked around. The space arrangement was perfect for the entire group. It was our first family vacation in 10 years and worth every penny. Teenagers can be hard to please but after just a few minuets of stepping into "our mnt. castle" I was enveloped with hugs and thank yous. And that is priceless. Hope it won't be too long before we can come back "home". Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you so much for allowing us to be a part of such a spectacular family vacation, Katy! As always, we enjoy hearing about happy family experiences with our cabin rental company. We hope you will visit Silvercreek again in the near future. Keep in mind, as a returning customer you will not receive 10% off all future bookings! Hurry back, more memories are waiting to be made!
- Katy C.
Reviewed On: 6/27/2015
Donna M review The cabin was a disappointment. There were no pans, no knives till they were brought . The carpets were disgusting and there was a scorpion in the downstairs . Response from Elk Springs Resort Cabin Rentals; Wednesday, June 21, 2017 Thank you for sharing your experience with us, Donna. We appreciate you letting us know about the lack of supplies and allowing us to bring them to you. We truly value our guest and strive to make each visit exceptional. Our carpets do go through a lot and we spend a lot of time keeping them up to par. We thank you for bringing this to our attention. Although we have each cabin treated monthly, critters can sometimes be a problem when visiting the mountains. We appreciate your feedback and would love the opportunity to serve you again in the future.
- Donna M.
Reviewed On: 9/8/2015
Great family trip We stayed at the Silvercreek Cabin and it was really nice. We hard a large group of people and there was plenty of room for all of us. The cabin was very clean and not too far out in the woods, so it didn't take very long to get somewhere. The kids enjoyed playing in the lower level on the pool table and watching movies on the big screen. The big couch in the main living area was a nice gathering place as well. Response from Elk Springs Resort Cabin Rentals; Thursday, October 29, 2015 Thank you very much for sharing your experience with us, Cindy. It is our pleasure to offer a beautiful cabin with plenty of space and amenities for everyone to enjoy. It sounds like you made the perfect choice for your family trip. We hope you come back again for some more Smoky Mtn. memory making.
- Cindy S.
Reviewed On: 10/28/2015
December 2015 Stay at Elk Our first time in the area of Gatlinburg. So happy we chose Elk rentals. Beautiful assortments of cabins. Very polished area for being in the mountains. Neighborhood like but still got the feeling of seclusion. Cabin was spectacular. Perfect for our group since we had adults, teen, and children. Staff was very helpful whenever we needed them. Highly recommend! Response from Elk Springs Resort Cabin Rentals; Wednesday, January 6, 2016 Thank you for the 5-star review, Jeannie! It is our pleasure to offer a luxury cabin on our beautiful Elk Springs Resort property for you to enjoy. It sounds like you and your group chose the perfect cabin for a getaway before the holidays. We look forward to having you stay with us again!
- Jeannie C.
Reviewed On: 1/6/2016
Beautiful cabin with some extras The cabins are too close together for my taste, I would prefer them a little more secluded. We had problems with the furnace downstairs being set automatically to come on every 12 hours and was set on 85 which felt like we were in ****. We could not even set the other two units to a/c and try to cool the other areas because they do not allow you to go any cooler than 70. So if you are hot natured like our family and prefer it to be cool.... this is NOT the cabin for you!Due to this we had to stay out of the cabin as much as possible. Other than these issues, the cabin was very nice and well-maintained. I would recommend this cabin because we did inform the rental office of the furnace issue and I would imagine they will take care of this issue. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 4, 2017 Kelly, I would like to apologize for your guest experience with us last winter and to tell you that we are currently running a fantastic Groupon promotion. We hope you will consider taking advantage of these great savings and return to the Smoky Mountains to make more memories with Elk Springs Resort!
- Kelly B.
Reviewed On: 2/23/2016
Silvercreek getaway This was a great find. My family and I stayed at the Silvercreek cabin and it completely lived up to the description. The cabin was spotless and there was so much room. We had a great time playing pool, watching movies and playing games with the kiddos. I highly recommend Elk Springs. We only had one or two questions for the Staff and they were extremely responsive to us and great to work with. Honestly one of the best getaway vacations ever for a relaxing time with family. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 We are delighted that you and your family enjoyed such a spectacular getaway, Will! We do hope you will consider booking again in the near future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back for some rest and relaxation!
- Will H.
Reviewed On: 11/24/2015
Silvercreek Birthday getaway I would have given this property a full 5 stars but there were 5-10 wasps in the main living area near the fire place. No matter how many we killed they would keep coming back. I hope management can take a look at this issue. Otherwise this place was awesome!! The house was huge and fit all 12 adults comfortably. The hot tub and jacuzzis were amazing and everyone had a great time. The hiking outside of Gatlinburg was great as well. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 13, 2017 Thank you for your wonderful review, Sarah! Even though we treat our cabins monthly, critters can sometimes be a nuisance. Keep in mind we do have 24/7 maintenance to assure your stay is safe and pleasurable. We do hope you will stay with us again during your next trip to Gatlinburg. Please take advantage of your 10% repeat guest discount at the time of your next booking.
Reviewed On: 12/15/2015
Great family retreat We had a great stay! Plenty of space! Response from Elk Springs Resort Cabin Rentals; Monday, November 2, 2015 Thank you for the great review, Brittany! We are pleased to hear that your family enjoyed their time here and there was plenty of space for everyone! We appreciate your business and hope you will come back for a future stay. Please mention that you have stayed with us before and you will receive a 10% discount off your next stay!
- Brittany B.
Reviewed On: 10/30/2015
Good time had by all! Very nice cabin, plenty of room and very clean. Based on pics this cabin does look like there isnt anyone around you and has a back yard area for kids to play outside as well. That is not the case as it is all wooded and grown up which is good for privacy as well. Washer and dryer need some attention for excessive noise . Stone fireplace was awesome on the inside and one of the things i enjoyed most. The outside of the fireplace had some loose stones and a couple on the deck which worried us a little but we just stayed away from it when walking by so no big deal but does need attention. Overall its a nice place and nice staff . I would stay here again for sure. Back home missing that fireplace already!! Response from Elk Springs Resort Cabin Rentals; Friday, October 23, 2015 Ronnie, it sounds like the cabin was a hit and you picked the perfect place to enjoy some family time! Your feedback is very important to us, so we appreciate you reporting any issues. This helps us to have the opportunity to fix the problem before it turns into a bigger one for the next guest. We have already ordered parts for the washer and dryer, as maintenance found a bearing to be going. We would love for you to you come back to enjoy that fireplace again! When you are ready to reserve your next cabin with Elk Springs Resort, be sure to mention that you have stayed with us before. Our repeat guests receive a 10% discount on their next stay!
- Ronnie R.
Reviewed On: 10/18/2015
2 night 3 day get away with 2 families Great experience. 4 bedrooms and 3 full baths. Could have used a 1/2 bath on 1st floor. 2 of the 3 full baths are connected to a bedroom. All in all great time with family and friends. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come!
- Bonnie L.
Reviewed On: 1/1/2016
March 26-April 2 silvercreek It was ok. A few issues - no can opener, TV in master on main didn't work the cable wasn't connecting right so the TV looked like a negative. Didn't have time for you to fix. Master on main bed very hard and uncomfortable made a lot of noise anytime you moved which disturbed people above and below. Cockroaches in kitchen and on home theater seats in basement. All doors creaked, which also woke people since you can hear everything in the house. We WD40'd them then it was better. Fire alarms started chirping. We had to replace batteries in 2. Response from Elk Springs Resort Cabin Rentals; Sunday, April 24, 2016 Thank you for sharing your experience with us, Tracy. We value all feedback. We sincerely apologize for the issues during your stay. Thank you for bringing them to our attention. The can opener has been replaced. The issue with the TV in the master bedroom was actually an issue with the cable provider. We have since had one of the technicians out, we are happy to say it has been taken care of, and is functioning properly now. We will be sending out one of our technicians to check the master bedroom mattress to assess it to see if it may need to be repaired or replaced. We can assure you, roaches are not acceptable. We provide monthly pest control at each of our cabins, as well as treatment in between if needed. The cabin has been treated since your visit. Please do not feel that you have to take care of the issues that arise during your stay. We provide 24/7 guest assistance should any need arise. Please call us during your stay if there are any issues that we can assist you with. We will be happy to send out one of our friendly maintenance technicians to take care of the issues. We do understand that each moment of vacation is valuable. You do not have to wait at the cabin for the technician, you are welcome to enjoy your day while we take care of anything that needs to be repaired. We hope that you will consider staying with Elk Springs Resort for your next visit to Gatlinburg. Please come back and see us soon.
- Tracy S.
Reviewed On: 4/18/2016
Silvercreek We drove through ice and snow to get to the destination and many times along the drive questioned our sanity. Once we got to the cabin it made the hazardous drive worthwhile. <br/><br/>When we arrived the master bedroom's sheets and master bath's towels had not been changed. I called the resort desk and someone came within 1.5 hours to take care of the issue. <br/><br/>This house is amazing. I cannot wait to come back. <br/> Response from Elk Springs Resort Cabin Rentals; Sunday, March 27, 2016 Thank you for sharing your feedback with us. The winter weather certainly can be challenging at times. We are glad you arrived safely and enjoyed Silvercreek for your get-away. While we strive to ensure that the cabins are perfect when you arrive, sometimes things may be overlooked. We apologize for this. We appreciate the opportunity to correct the issues on your arrival day. Please keep in mind, we are here to assist you during your vacation. If we can ever assist you, please do not hesitate to call us. We want to help make it the best vacation possible. Thank you for staying with us, we hope you are able to return soon.
- Angela M.
Reviewed On: 1/26/2016
Great Cabin This was our second stay and in a different cabin. I am certain most of these cabins are incredible as was this one. The location is close to the 'busyness', but also tucked away in the woods near the arts and crafts area of Gatlinburg. Very quiet and serene. The cabin was mostly as pictured, with some furniture changes. Having three levels with multiple decks and fantastic windows was wonderful. The cabin is huge with nice amenities such as hot tub, 2 jaccuzzi tubs, air hockey, theater screen, billiards table, large dining area and wrap around deck. The cabin has a nice arrangement of gathering spaces and privacy. We did encounter some issues this time. The toilets ran slow so you had to monitor those. The dryer did not work, but the resort accommodated us with a few towel exchanges because nothing seemed to air dry well. The garbage disposal made a terrible noise and the refrig/freezer didn't keep things cold until the third day we were there. If TV is important to you, the TV in the main level is very tiny for the space and is the only TV outside of the bedrooms. It does not look like the one pictured. Our other concern is that the resort does not offer or encourage recycling. It would be nice to have a recycling bin somewhere on the property. The customer service is great at this resort. They really do try to take care of you and remedy any issues that arise. We plan to return and that is the best compliment! Response from Elk Springs Resort Cabin Rentals; Monday, March 13, 2017 Thank you for sharing your experience with us, Karen. We are happy you enjoyed so many of the amenities at the cabin, however, disheartened to hear you experienced these issues during your stay. As you experienced first hand, we value your comfort and will take any steps necessary to ensure your stay is enjoyable. We sincerely apologize for any inconvenience experienced and hope you will give us another chance to show you how a true 5-Star experience should be.
- Karen A.
Reviewed On: 5/28/2016
Excellent service. Lovely home and great location. The seven of us had a great time. Response from Elk Springs Resort Cabin Rentals; Sunday, August 28, 2016 Thank you for taking the time to share your experience with us! We thank you for choosing Elk Springs Resort as your lodging choice and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Rick S.
Reviewed On: 8/28/2016
Summer Vacation 6 adults and 6 kids. The cabin has the potential of being a 5 star resort. Things that need to be addressed are: The rug in the lower level needs a deep cleaning or changing because it is extremely dirty. The breaker of the A/C unit for the lower and middle level triggered twice in our 6 day stay leaving those levels without A/C on 80+ temp days. All the electrical outlets on the left side in the kitchen didn't work. The dryer made a horrific sound. The toilet in the main level bathroom didn't work properly. They didn't pickup the trash from the outside bins in our 6 day stay so at some point we had no more space to dump it. When we arrived we had many dead bugs througout the cabin and lots of live bugs in the kitchen. The grill is small for a cabin that can sleep that many. It's missing a table in the outer deck at the level where the grill is, that would be a huge plus. I do have to recognize that the property managers have been very helpful in fixing some of our issues like: sending a pest control company, maintance crew to fix A/C, outlets and dryer. Again the cabin has the potential, it just needs proper updating and taken care of. Response from Elk Springs Resort Cabin Rentals; Thursday, June 23, 2016 Thank you for sharing your experience with us, Mariano. We value your feedback. Thank you for reaching out to us during your stay to address the issues at the cabin. We set our standards high for our cabins. Even with the best efforts, from time to time, we fall short. We sincerely apologize for this. We are happy to see that we were able to take care of most of the issues during your stay, the remaining items have been addressed as well. Since all of our guests are arriving at different times, we do not have a set schedule for picking up trash at the cabins. Please call us when your trash bins are full, we will be happy to pick it up as needed. We provide 24/7 guest assistance during your stay to ensure that any need that arises can be taken care of quickly. We hope you will consider staying with us during your next visit to our beautiful Great Smoky Mountains.
- Mariano W.
Reviewed On: 6/21/2016
A perfect cabin for a group We enjoyed our stay at Silvercreek and hope to return some day! Our group of 6 adults and 3 kids had plenty of space and enjoyed all aspects of the cabin. It was quiet so when kids were sleeping or someone was watching a movie, others could be enjoying conversation in another spot or not disturbing a nap. <br/><br/>The cabins are close together, but Silvercreek only shares one side with a neighbor, and even when they were louder we couldn't hear them from inside our cabin.<br/><br/>We got a little lost the first time finding the cabin, but once we knew where it was, it was easy to find and convenient to so many things in the area. We went hiking or our to Gatlinburg and Pigeon Forge most mornings and would return to the cabin for the late afternoon and evening where we made dinners and enjoyed the space.<br/><br/>Overall, we had a great vacation and would definitely stay here again! Response from Elk Springs Resort Cabin Rentals; Wednesday, September 14, 2016 We are happy to hear you found your perfect cabin, Megan! It sounds like many wonderful memories were made. We hope you will consider making Elk Springs Resort part of a new tradition when visiting Gatlinburg.
Reviewed On: 9/13/2016
Cousins Trip 85% grade for this property -full diclosure - we<br/>own and manage a vacation rental at Lake Tahoe, CA Response from Elk Springs Resort Cabin Rentals; Thursday, January 26, 2017 Thank you for taking the time to share your experience with us, David. While we are happy to see you were pleased with the location of the cabin, we are disheartened that we received less than perfect scores on the remaining categories. Please do not hesitate to contact us during your stay should you discover any areas that need to be addressed. We provide 24/7 guest assistance as well as on-site maintenance and housekeeping to ensure that any need that arises can be taken care of quickly. We care about the quality of your stay and will take any steps necessary to ensure your stay is exceptional. We sincerely apologize for any items that may have led to these scores. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- David M.
Reviewed On: 7/26/2016
Awesome place for a family reunion!! WE had the BEST experience EVER!! From the time of check in until check out!!!! Each and every time I spoke with someone. Customer service was SUPERB!!!! The cabin was AWESOME!!!!! We will be going back !!!! Thanks Elk Springs Resort Cabin Rentals for a GREAT experience!!!! Response from Elk Springs Resort Cabin Rentals; Sunday, May 1, 2016 Thank you for your 5-Star review, Daniel! We appreciate your kind words. You, as our guest, are our priority. We strive to ensure that you are taken care of to the best of our ability with each and every opportunity. We love our guests, you are why we are here. We thank you for choosing Elk Springs Resort to provide the perfect cabin for your family reunion. We would love to assist you in making this an annual event. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Come back and see us soon!
Reviewed On: 4/28/2016
Family Thanksgiving Gathering Home was spacious, deck was large,plenty of closets. Furniture was old and dirty. Downstairs carpet was very dirty and smelled. Kitchen items were very sparse and very old/worn. Ice maker did not work. Washer and dryer were fine. Fireplace in Master was locked out. I requested an early check in if possible instead the check in was 1 and 1/2 hours later than what was advertised. Response from Elk Springs Resort Cabin Rentals; Thursday, December 8, 2016 Thank you for your honest review, Frank. We appreciate your feedback as it helps us to ensure each stay is exceptional. We are sorry you experienced these issues during your stay. Thank you for bringing these items to our attention. We can assure you, each item will be assessed and any needed repairs will be completed. We care about the quality of your stay and sincerely apologize for any discomfort experienced due to these issues. We hope you will consider staying with us again during your next visit to Gatlinburg to give us another chance to show you how a true 5-Star experience should be.
Reviewed On: 11/29/2016
Silver Creek Review Overall, good experience. I expected a better view of the Smokey Mountains from our deck. The cabin was nice inside although the bed on main floor did creak quite a bit. Response from Elk Springs Resort Cabin Rentals; Sunday, January 15, 2017 Thank you for sharing your experience with us, Marcus. We are sorry to hear you were disappointed in the view at the cabin. While the wooded areas around the resort provide a serene atmosphere, we also understand the trees do block part of the mountain view. Please call us when you are ready to start planning your next stay. One of our experienced sales representatives will be happy to assist you in finding the perfect cabin that will not only meet, but exceed, your expectations. We offer a variety of cabins that will provide the ideal location while boasting the views you are looking for. We hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Reviewed On: 8/9/2016
Incredible weekend getaway We've stayed at Silvercreek previously and as always it was an incredibly fun and relaxing getaway. Theres so much to do between the pool table, theater screen and hot tub but still plenty of room to spread out for quiet time as well. Looking forward to our next trip up. As always the cabin was spotless and the staff are always incredibly friendly and helpful. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your kind words, Will! We consider it an honor for you to choose to stay with us time and again. We are delighted you enjoyed your stay and hope you will continue making us part of your plans when vacationing in Gatlinburg! We hope to see you again soon!
- Will H.
Reviewed On: 11/29/2016
Beautiful cabin! This cabin was so beautiful! It was clean, we were able to check in early and the management company sent someone over immediately when we couldn't get the fireplace going! The only issue, no can opener and several light bulbs out in the wall sconces. That's It! I would highly recommend Elks Creek and the Silverthorn cabin!!! Just perfect! Response from Elk Springs Resort Cabin Rentals; Thursday, October 27, 2016 Thank you for your wonderful review, Cricket! It sounds like you found the perfect cabin. This cabin will spoil you from the first moment you walk through the door. Thank you for reaching out to us when you discovered the fireplace was not lighting. We welcome the opportunity to correct any issues that may arise during your stay. We appreciate your feedback regarding the can opener and the light bulbs that are out. These items will be taken care of immediately, thank you. We enjoyed having you as our guest and hope you will come back and visit us often. We hope to see you soon!
- Cricket M.
Reviewed On: 10/25/2016
Great Getaway We really enjoyed the cabin and all the amenities.<br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, September 20, 2016 Thank you for allowing Elk Springs Resort to be a part of such a wonderful get-away, Bharti! We were delighted to have you as our guest. We hope you will come back and visit us often!
- Bharti P.
Reviewed On: 9/20/2016
Wished we had more time! A large group of college friends and I rented this cabin for a weekend in September. The cabin was huge and gorgeous, perfect for a large group. It was easy to find. The hottub, air hockey, and pool table got plenty of use. People didn't even wanna leave to go hiking or to town because everyone was having so much fun. We used the projector one night to watch a movie. And cooking dinners was super easy in the large kitchen. There was only one cabin close by, but was blocked by some trees. The hottub is on the opposite side of the deck, so it allows for privacy, especially since we were out there until 2 am. So we didn't bother the neighbors. Only issue in the cabin was thin walls, especially upstairs in the bunk room and the bedroom, you can hear all conversations. But overall, you definitely need more than two nights in this amazing cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, February 26, 2017 Thank you for your wonderful review, Amy! We are happy to hear your stay was exceptional. Silvercreek is the perfect cabin for large groups to gather and reconnect. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 9/27/2016
Wonderful family vacation in Silvercreek cabin 10 of us stayed in the Silvercreek cabin for four nights. It was absolutely wonderful. We cooked several big meals together, had a few game nights at the big kitchen table, and did movies down in the movie room. The porch was beautiful, the hot tub was fun, the bedrooms were all comfortable and everything about the cabin met our needs. Would absolutely recommend and will definitely try to go back one day. Response from Elk Springs Resort Cabin Rentals; Sunday, December 18, 2016 Your review warms our heart, Amanda! It sounds like this was truly a dream vacation. Thank you for allowing us to be a part of it. We hope that many wonderful memories were made. We would consider it an honor for you to come back and stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
- Amanda H.
Reviewed On: 12/13/2016
Awesome Everything great, cabin could use bigger grill. Response from Elk Springs Resort Cabin Rentals; Thursday, September 22, 2016 We are excited to hear you had an amazing vacation, Jaroslaw! Thank you for your wonderful suggestion, we have forwarded it to our maintenance department to see if this is something that can be added. We appreciate your feedback as it helps us to ensure each stay with us is exceptional. Thank you for choosing Elk Springs Resort, we hope to see you again soon!
- Jaroslaw Z.
Reviewed On: 9/21/2016
BEAUTIFUL! My family and I had such a wonderful time in this cabin! It was very clean and spacious. We were about 5 minutes away from downtown Gatlinburg and about 20 minutes away from Dollywood. The only downfall (if any) was the T.V. in the main room was a little small for the room. I only mention this because we watched the UT football game in our cabin and we wished the T.V. downstairs in the main room would have been a little bigger. Other then that--this cabin was a dream! Response from Elk Springs Resort Cabin Rentals; Wednesday, October 19, 2016 Thank you for taking the time to share your experience with us, Vanessa. We are excited to hear how much you enjoyed your stay. Thank you for your wonderful suggestion. We appreciate your feedback as it helps us to ensure that each stay is exceptional. We have shared this recommendation to see if it may be something we can add for future guests. We enjoyed having you as our guest and hope you will make plans to come back and visit with us often!
- Vanessa S.
Reviewed On: 10/18/2016
Beautiful Cabin The rental process was easy and the cabin was lovely. We rented the cabin for our Marriage Retreat, so there were three couples total. Each room was on a different floor, but the rooms are stacked in this cabin so everyone was directly above each other. You could hear everything. Only issue we had...the top floor room had WASPS and the toilet was broke. Other than that beautiful cabin. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 29, 2017 Thank you for allowing us to be a part of your Marriage Retreat, we consider it an honor. We are happy to hear you enjoyed your stay, however, disheartened to hear you experienced these issues. Please do not hesitate to contact us during your stay should you find that you need our assistance. We provide 24/7 guest assistance as well as on-site maintenance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We offer a variety of cabins with varying layouts. Although this cabin may not have been the perfect layout for your event, we are certain that we can assist you in finding a cabin with the perfect layout and location. Please contact one of our experienced sales representatives when you are ready to start planning your next retreat. Keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Tierra H.
Reviewed On: 3/28/2017
Silvercreek Family Get Away Silvercreek was an excellent choice for our family of ten---lots of room for group gatherings and room for quiet, restful times. Grown-ups enjoyed the pool table. The location was easy to find and near a grocery store and restaurants that were great! The staff addressed our minor concerns quickly and professionally. The cabin was well equipped and clean upon our arrival. Two improvements may be considered---place two rolls of toilet paper in each bathroom (we were notified to bring extra but two rolls upon arrival would not be unrealistic-in my opinion) and having larger water tanks since we ran out of hot water after three people showered. Overall, everyone enjoyed the trip and are planning a return stay! Response from Elk Springs Resort Cabin Rentals; Sunday, March 5, 2017 Thank you for allowing us to be a part of such a special family gathering, Louise! We are delighted to hear you enjoyed your stay at Silvercreek. Thank you for your helpful suggestions. We will be happy to share them with the appropriate department to see if they can be implemented for future guests. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
- Louise A.
Reviewed On: 3/4/2017
Spectacular! Our stay at Silvercreek Cabin was perfect! The staff at Elk Springs Resort was very helpful and attentive, making sure every aspect of the rental process was easy. We were notified that our cabin was ready for early check-in and a staff member called us the next day to ensure we found everything to be satisfactory. <br/>The cabin was beautiful, extremely clean and the location was fabulous! We could not have had a better experience and look forward to our next vacation at Elk Springs Resort! Response from Elk Springs Resort Cabin Rentals; Monday, April 10, 2017 Thank you for your 5-Star review, Rebecca! We love to hear how much you enjoyed your stay. We pride ourselves in providing exceptional service throughout every aspect of your stay. As our guest, we want you to feel at home. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Rebecca L.
Reviewed On: 4/9/2017
Lovely stay, wishing we were here longer though!
Reviewed On: 5/3/2017
Our stay at Silvercreek Cabin was perfect! The staff at Elk Springs Resort was very helpful and attentive, making sure every aspect of the rental process was easy. We were notified that our cabin was ready for early check-in and a staff member called us the next day to ensure we found everything to be satisfactory. <br/>The cabin was beautiful, extremely clean and the location was fabulous! We could not have had a better experience and look forward to our next vacation at Elk Springs Resort!
Reviewed On: 4/9/2017
The rental process was easy and the cabin was lovely. We rented the cabin for our Marriage Retreat, so there were three couples total. Each room was on a different floor, but the rooms are stacked in this cabin so everyone was directly above each other. You could hear everything. Only issue we had...the top floor room had WASPS and the toilet was broke. Other than that beautiful cabin.
Reviewed On: 3/28/2017
Silvercreek was an excellent choice for our family of ten---lots of room for group gatherings and room for quiet, restful times. Grown-ups enjoyed the pool table. The location was easy to find and near a grocery store and restaurants that were great! The staff addressed our minor concerns quickly and professionally. The cabin was well equipped and clean upon our arrival. Two improvements may be considered---place two rolls of toilet paper in each bathroom (we were notified to bring extra but two rolls upon arrival would not be unrealistic-in my opinion) and having larger water tanks since we ran out of hot water after three people showered. Overall, everyone enjoyed the trip and are planning a return stay!
Reviewed On: 3/4/2017
10 of us stayed in the Silvercreek cabin for four nights. It was absolutely wonderful. We cooked several big meals together, had a few game nights at the big kitchen table, and did movies down in the movie room. The porch was beautiful, the hot tub was fun, the bedrooms were all comfortable and everything about the cabin met our needs. Would absolutely recommend and will definitely try to go back one day.
Reviewed On: 12/13/2016
We've stayed at Silvercreek previously and as always it was an incredibly fun and relaxing getaway. Theres so much to do between the pool table, theater screen and hot tub but still plenty of room to spread out for quiet time as well. Looking forward to our next trip up. As always the cabin was spotless and the staff are always incredibly friendly and helpful.
Reviewed On: 11/29/2016
Home was spacious, deck was large,plenty of closets. Furniture was old and dirty. Downstairs carpet was very dirty and smelled. Kitchen items were very sparse and very old/worn. Ice maker did not work. Washer and dryer were fine. Fireplace in Master was locked out. I requested an early check in if possible instead the check in was 1 and 1/2 hours later than what was advertised.
Reviewed On: 11/29/2016
This cabin was so beautiful! It was clean, we were able to check in early and the management company sent someone over immediately when we couldn't get the fireplace going! The only issue, no can opener and several light bulbs out in the wall sconces. That's It! I would highly recommend Elks Creek and the Silverthorn cabin!!! Just perfect!
Reviewed On: 10/25/2016
My family and I had such a wonderful time in this cabin! It was very clean and spacious. We were about 5 minutes away from downtown Gatlinburg and about 20 minutes away from Dollywood. The only downfall (if any) was the T.V. in the main room was a little small for the room. I only mention this because we watched the UT football game in our cabin and we wished the T.V. downstairs in the main room would have been a little bigger. Other then that--this cabin was a dream!
Reviewed On: 10/18/2016
A large group of college friends and I rented this cabin for a weekend in September. The cabin was huge and gorgeous, perfect for a large group. It was easy to find. The hottub, air hockey, and pool table got plenty of use. People didn't even wanna leave to go hiking or to town because everyone was having so much fun. We used the projector one night to watch a movie. And cooking dinners was super easy in the large kitchen. There was only one cabin close by, but was blocked by some trees. The hottub is on the opposite side of the deck, so it allows for privacy, especially since we were out there until 2 am. So we didn't bother the neighbors. Only issue in the cabin was thin walls, especially upstairs in the bunk room and the bedroom, you can hear all conversations. But overall, you definitely need more than two nights in this amazing cabin.
Reviewed On: 9/27/2016
Everything great, cabin could use bigger grill.
Reviewed On: 9/21/2016
We really enjoyed the cabin and all the amenities.<br/>
Reviewed On: 9/20/2016
We enjoyed our stay at Silvercreek and hope to return some day! Our group of 6 adults and 3 kids had plenty of space and enjoyed all aspects of the cabin. It was quiet so when kids were sleeping or someone was watching a movie, others could be enjoying conversation in another spot or not disturbing a nap. <br/><br/>The cabins are close together, but Silvercreek only shares one side with a neighbor, and even when they were louder we couldn't hear them from inside our cabin.<br/><br/>We got a little lost the first time finding the cabin, but once we knew where it was, it was easy to find and convenient to so many things in the area. We went hiking or our to Gatlinburg and Pigeon Forge most mornings and would return to the cabin for the late afternoon and evening where we made dinners and enjoyed the space.<br/><br/>Overall, we had a great vacation and would definitely stay here again!
Reviewed On: 9/13/2016
Lovely home and great location. The seven of us had a great time.
Reviewed On: 8/28/2016
Overall, good experience. I expected a better view of the Smokey Mountains from our deck. The cabin was nice inside although the bed on main floor did creak quite a bit.
Reviewed On: 8/9/2016
85% grade for this property -full diclosure - we<br/>own and manage a vacation rental at Lake Tahoe, CA
Reviewed On: 7/26/2016
The cabin has the potential of being a 5 star resort. Things that need to be addressed are: The rug in the lower level needs a deep cleaning or changing because it is extremely dirty. The breaker of the A/C unit for the lower and middle level triggered twice in our 6 day stay leaving those levels without A/C on 80+ temp days. All the electrical outlets on the left side in the kitchen didn't work. The dryer made a horrific sound. The toilet in the main level bathroom didn't work properly. They didn't pickup the trash from the outside bins in our 6 day stay so at some point we had no more space to dump it. When we arrived we had many dead bugs througout the cabin and lots of live bugs in the kitchen. The grill is small for a cabin that can sleep that many. It's missing a table in the outer deck at the level where the grill is, that would be a huge plus. I do have to recognize that the property managers have been very helpful in fixing some of our issues like: sending a pest control company, maintance crew to fi
Reviewed On: 6/21/2016
This was our second stay and in a different cabin. I am certain most of these cabins are incredible as was this one. The location is close to the 'busyness', but also tucked away in the woods near the arts and crafts area of Gatlinburg. Very quiet and serene. The cabin was mostly as pictured, with some furniture changes. Having three levels with multiple decks and fantastic windows was wonderful. The cabin is huge with nice amenities such as hot tub, 2 jaccuzzi tubs, air hockey, theater screen, billiards table, large dining area and wrap around deck. The cabin has a nice arrangement of gathering spaces and privacy. We did encounter some issues this time. The toilets ran slow so you had to monitor those. The dryer did not work, but the resort accommodated us with a few towel exchanges because nothing seemed to air dry well. The garbage disposal made a terrible noise and the refrig/freezer didn't keep things cold until the third day we were there. If TV is important to you, the TV in the main level is very tiny
Reviewed On: 5/28/2016
WE had the BEST experience EVER!! From the time of check in until check out!!!! Each and every time I spoke with someone. Customer service was SUPERB!!!! The cabin was AWESOME!!!!! We will be going back !!!! Thanks Elk Springs Resort Cabin Rentals for a GREAT experience!!!!
Reviewed On: 4/28/2016
It was ok. A few issues - no can opener, TV in master on main didn't work the cable wasn't connecting right so the TV looked like a negative. Didn't have time for you to fix. Master on main bed very hard and uncomfortable made a lot of noise anytime you moved which disturbed people above and below. Cockroaches in kitchen and on home theater seats in basement. All doors creaked, which also woke people since you can hear everything in the house. We WD40'd them then it was better. Fire alarms started chirping. We had to replace batteries in 2.
Reviewed On: 4/18/2016
The cabins are too close together for my taste, I would prefer them a little more secluded. We had problems with the furnace downstairs being set automatically to come on every 12 hours and was set on 85 which felt like we were in ****. We could not even set the other two units to a/c and try to cool the other areas because they do not allow you to go any cooler than 70. So if you are hot natured like our family and prefer it to be cool.... this is NOT the cabin for you!Due to this we had to stay out of the cabin as much as possible. Other than these issues, the cabin was very nice and well-maintained. I would recommend this cabin because we did inform the rental office of the furnace issue and I would imagine they will take care of this issue.
Reviewed On: 2/23/2016
We drove through ice and snow to get to the destination and many times along the drive questioned our sanity. Once we got to the cabin it made the hazardous drive worthwhile. <br/><br/>When we arrived the master bedroom's sheets and master bath's towels had not been changed. I called the resort desk and someone came within 1.5 hours to take care of the issue. <br/><br/>This house is amazing. I cannot wait to come back. <br/>
Reviewed On: 1/26/2016
Our first time in the area of Gatlinburg. So happy we chose Elk rentals. Beautiful assortments of cabins. Very polished area for being in the mountains. Neighborhood like but still got the feeling of seclusion. Cabin was spectacular. Perfect for our group since we had adults, teen, and children. Staff was very helpful whenever we needed them. Highly recommend!
Reviewed On: 1/6/2016
Great experience. 4 bedrooms and 3 full baths. Could have used a 1/2 bath on 1st floor. 2 of the 3 full baths are connected to a bedroom. All in all great time with family and friends.
Reviewed On: 1/1/2016
I would have given this property a full 5 stars but there were 5-10 wasps in the main living area near the fire place. No matter how many we killed they would keep coming back. I hope management can take a look at this issue. Otherwise this place was awesome!! The house was huge and fit all 12 adults comfortably. The hot tub and jacuzzis were amazing and everyone had a great time. The hiking outside of Gatlinburg was great as well.
Reviewed On: 12/15/2015
This was a great find. My family and I stayed at the Silvercreek cabin and it completely lived up to the description. The cabin was spotless and there was so much room. We had a great time playing pool, watching movies and playing games with the kiddos. I highly recommend Elk Springs. We only had one or two questions for the Staff and they were extremely responsive to us and great to work with. Honestly one of the best getaway vacations ever for a relaxing time with family.
Reviewed On: 11/24/2015
We had a great stay! Plenty of space!
Reviewed On: 10/30/2015
We stayed at the Silvercreek Cabin and it was really nice. We hard a large group of people and there was plenty of room for all of us. The cabin was very clean and not too far out in the woods, so it didn't take very long to get somewhere. The kids enjoyed playing in the lower level on the pool table and watching movies on the big screen. The big couch in the main living area was a nice gathering place as well.
Reviewed On: 10/28/2015
Very nice cabin, plenty of room and very clean. Based on pics this cabin does look like there isnt anyone around you and has a back yard area for kids to play outside as well. That is not the case as it is all wooded and grown up which is good for privacy as well. Washer and dryer need some attention for excessive noise . Stone fireplace was awesome on the inside and one of the things i enjoyed most. The outside of the fireplace had some loose stones and a couple on the deck which worried us a little but we just stayed away from it when walking by so no big deal but does need attention. Overall its a nice place and nice staff . I would stay here again for sure. Back home missing that fireplace already!!
Reviewed On: 10/18/2015
Such a luxurious cabin
Reviewed On: 9/29/2015
Our family rented Silver Creek Cabin. There were 9 adults and two babies ages 8 months and 20 months. The cabin was very spacious. We never felt like we were crowded. We had no issues at all. All the appliances worked and were clean. The grill and the hot tub on the deck were very nice. I liked the location, about 20 minutes from town. There was a cabin that we could see next to us, but in the evening you couldn't see anything because of the darkness, just the lovely stars. There was plenty of hot water and the water pressure was great. We enjoyed playing pool and air hockey and watching the big screen tv in the home theater. The laundry facilities worked fine.<br/>All in all, we all loved the cabin and our stay there. Just one thing, the floor should have been washed better. If you walked around in socks you could see that they didn't put enough elbow grease into it. Other than that, we were happy to be at our cabin in between sightseeing. We would book there again.
Reviewed On: 9/13/2015
The cabin was a disappointment. There were no pans, no knives till they were brought . The carpets were disgusting and there was a scorpion in the downstairs .
Reviewed On: 9/8/2015
Beautiful and clean cabin. Exceeded our expectations. Close to downtown Gatlinburg. Great amenities. We really enjoyed our stay and wish it could have been extended.
Reviewed On: 8/26/2015
Loved the express check in and being able to go straight to the cabin. Everything was very clean and well kept in the cabin. Wish we had booked several more nights, four was not enough! Will definitely use Elk Springs again.
Reviewed On: 7/27/2015
The cabin was beautiful!! There was plenty of space for my family,and the check-in process was very easy!! Mary in customer service was very prompt and helpful on any issues that we had. We will definetly be returning to Elks Springs Resort!!!
Reviewed On: 6/30/2015
The beauty inside and out made me feel like a new person. The decor allowed the the craftsmanship of this gorgeous home to awe you each time you looked around. The space arrangement was perfect for the entire group. It was our first family vacation in 10 years and worth every penny. Teenagers can be hard to please but after just a few minuets of stepping into "our mnt. castle" I was enveloped with hugs and thank yous. And that is priceless. Hope it won't be too long before we can come back "home".
Reviewed On: 6/27/2015
We had an absolutely amazing time during our stay at this cabin! First the cabin is HUGE and decorated beautifully. It looks exactly as it does in the photos on the website. The only bad thing I could ever say is that you won't want to leave.
Reviewed On: 6/16/2015
The staff at Elk Springs is very customer-service oriented!<br/>Cabin is beautiful. Note: there is a not an air hockey table
Reviewed On: 5/27/2015
Just stayed at the Silvercreek..and the initial impression was that it was really nice, just like the pics showed! Would definitely go there again. What we really liked was the layout of the kids room upstairs with a large room next to it, the bottom floor was really set up well as a game room and additional master. The kids loved it. The front deck was long enough to set up our corn-hole game. The couches were really comfortable and all the furniture was really nice. I do have some ideas on how to improve the stay: update the grill, it's small and doesn't cook well. Additional toilet paper in the building would be good. The ice maker wasn't working well, had to go buy our own. The bed in the master bedroom is LOUD!..and I'm not even talking about "go time"..just simply moving in the bed was super loud. Other than that, everything was great..the area was a lot of fun just hitting all the local shops was a good time. If you want to get out and explore, or just want to stay in and relax, this would be a great
Reviewed On: 5/20/2015
beautiful home. Pictures need updating. Different sectional couch than pictured, plus two extra chairs. No foosball table. Resort is much like a neighborhood. Great amenities, we had everything we needed. Great movie room downstairs. Took 3 families, 6 adults, 5 children, and a 7 month old. Needed more than just 2 nights to enjoy everything. Felt like we just got unpacked and had to leave. Overall great experience. Management was great.
Reviewed On: 5/5/2015
The cabin was very nice. Our granddaughter loved riding her tricycle in the deck. The beds were on the hard side and the upstairs bedroom needed a ceiling fan. We also found a pair of socks from a previous renter on the night stand. That makes me question how well it is cleaned and since I had to pay a cleaning fee that is a little frustrating.
Reviewed On: 4/29/2015
Over all good stay But Property need some upgrade.
Reviewed On: 4/8/2015
We loved the cabin. very clean. contained every household item needed for comfortable stay. we barely left the cabin because the area was so peaceful & the cabin provided plenty of entertainment needs. only issue we had were daughter got stung by wasp in bed & we kept having to kill wasps which i figured was normal for wooded area but still rate 5stars
Reviewed On: 3/31/2015
Reservations where easy, staff was very helpful and responsive when we called. 2 reasons I would not recommend this specific property. 1. We couldn't use our 4th bedroom at all because of wasps. One of our girls got stung 2. The main level bed box springs were so loud when you moved. It kept us up all night. I was worried I was going to be launched through the ceiling. I would stay at another one of their properties higher on the hill though.
Reviewed On: 3/24/2015
Wow, well it's been a little over a month since our stay and I must say, I'm so thankful for kindness & The extra help that was given to my daughter and me while on our Winter Ice storm in the Smokies. We had a incident where the cabin we Were supposed to stay in was at the Very Top of the Mountain & was able to get there but while trying to leave our Truck slid all the way down the hill into a embankment & keep in mind my daughter was 5 months pregnant. So we called for Help & in minutes 2 very Nice Guys came to our Rescue, The one guy man handled my truck got it out & Boom. And Also because the Cabin we booked water was Frozen, We were Upgraded to the Elks Resort. Everyday, This young man came by early in the morning scraping the roads & porches, especially our porch & Salted around the porch area! For that I'll always be Thankful & Greatful that There are Still Awesome people out there willing to give of there time. THANKS TO EVERYONE. OUR STAY WAS AWESOME. & Loved the Cabin we got to Stay in.#blessings
Reviewed On: 3/23/2015
Very nice company to deal with. The cabin was great! Very spacious and very nice!
Reviewed On: 3/17/2015
Thank you Elk Springs for a wonderful stay! The cabin was everything that we had hoped for! The location was far enough from town to experience nature, yet close enough for quick access to services. We had two families and the accommodations were perfect. Plenty of space and recreational area. We loved the lower level game and movie room! Also, using the hot tub during the snow showers was incredible! The cabin was clean and the staff at ES was more than helpful with any questions or issues that we had. We did find the cabin "essentials" to be a little sparse compared to other rentals that we've had. There were no blow dryers and the selection of kitchenware was a little lean. Granted, we were there during an ice storm, and had to do a lot of cooking. All in all, with our Groupon offer, the cabin was a super value, and we had a great mini vacation in the middle of winter!! <br/>
Reviewed On: 2/22/2015
We thoroughly enjoyed the cabin. The separate living areas made it possible for there to be something for everyone. The table was big enough for a lovely Christmas dinner. We had a blast. Be aware that there all the bathrooms are ensuites with no common entrance so if you're traveling with multiple families, someone will be going through your bedroom to use the restroom...first world problems though. The cabin is very cozy, especially for its size. Would definitely come back again!
Reviewed On: 1/3/2015
This cabin was wonderful..Elk Springs Resort saw to our every need . I will be staying here again.
Reviewed On: 12/23/2014
We thoroughly enjoyed our stay at your resort. There were only a couple of issues. It is stated that the hot tubs are drained, cleaned, & refilled after each stay, however when we opened hot tub, there was a t-shirt in the tub. Also, the gas grill was on when we arrived. One last recommendation, it would be good to have a commons bathroom in such a nice cabin. It was very unusual to be in a cabin this large and have to use a bathroom off of a bedroom.
Reviewed On: 12/9/2014
The trip was a family trip that was just amazing. Chalet was clean and very inviting when we arrived.
Reviewed On: 12/4/2014
Loved this cabin! Would have like a little better view but it wouldn't stop us from returning again and again! It was an amazing getaway!
Reviewed On: 10/3/2014
Our family had a wonderful time in this peaceful setting.<br/>We stayed busy enjoying pool and air hockey games, watching movies in the media center and preparing delicious meals. We spent our mornings hiking to nearby waterfalls. We highly recommend staying here.
Reviewed On: 9/4/2014
Overall, it was a very good stay and everyone had a great time. For the most part, everything in the cabin was like being at home. However, I would recommend that you upgrade your linens. The towels and wash cloths left a lot to be desired; and , mattress pad and sheets (in the main level bedroom) did not fit the bed very well. When the main level A/C went out you were very quick to respond and get it fixed--we appreciate your response. The amenities provided were great. Our grandchildren really enjoyed the home theater and the air hockey. We used and enjoyed the grill several times. Another thing you may want to consider is providing a handrail for the stairs that go into the bottom level (safety issue). Overall, a great stay.
Reviewed On: 8/24/2014
This is a beautiful home for any type get away. Tiny grille for such a large home, and the kitchen utensils were barely adequate. Take your own frying pan!! Great deck, we had a black bear walk by the main deck the first day. We only had six, but would handle many more comfortably.
Reviewed On: 8/5/2014
Overall very positive experience. Carpet from first floor to basement (stairs) and basement area is very dirty. I wish they could have 1/2 bath on first floor.
Reviewed On: 7/15/2014
OVERALL THE STAY WAS GOOD. I LOVE THE LAY OUT OF THE CABIN AND THE LOCATION WAS GREAT. WE WEREN'T TO HIGH UP IN THE MOUNTAINS. THERE WERE STORES NEAR BY ON 321. AND WE WERE CLOSE TO THE MAIN STRIP IN GATLINBURG. FOR THE MOST PART THE HOME WAS CLEAN. THE ONLY THING I DID NOT LIKE WAS THE CARPET IN THE LOWER LEVEL IT NEEDS TO BE CLEANED. OTHER THAT THAT THINGS WERE GOOD. THE RENTAL STAFF WAS VERY HELPFUL.I HAD A FEW CANCELLATIONS AND KATIE WAS GREAT WITH HELPING ME OUT.SHE REALLY DID GO THE EXTRA MILE TO MAKE SURE EVERYTHING WORKED OUT WELL.THE STAFF WOULD CHECK WITH ME FROM TIME TO TIME TO MAKE SURE EVERYTHING WAS GOING WELL.
Reviewed On: 7/1/2014
Great location, beautiful cabin and very relaxing vacation!
Reviewed On: 5/20/2014
This is the second time we have stayed at Elk Springs and once again we had a great vacation. Elk Springs is one of my favorite places to stay bacause of the nice cabins and also the convenient location. Everyone was impressed with the cabin, it was clean, and everything worked properly. One thing that would help improve the cabin would be to have a half bath on the main floor. Reservations process was easy, and staff was helpful and courteous. I would recommend Elk Springs resort to others.
Reviewed On: 5/13/2014
Beautiful and spacious cabin that accomodated our family of 17. We did not want to leave!
Reviewed On: 4/27/2014
Gorgeous house! I would definitely stay here again! The only complaint I had was that there were a ton of dead ladybugs behind one of the beds. There were also a few bugs a seen in the house, which kind of freaked me out being from the city, but then again, it is a rural location. Overall, we had a great experience, our room was ready early and the house was really nice.
Reviewed On: 4/16/2014
The company is great and overall the cabins are clean. However this is my 2nd stay where a saw yellow stains on the bedding after removing the sheets as they require.
Reviewed On: 2/19/2014
We had a wonderful time with our family at Silvercreek Cabin. It had wonderful views, was close to the Park and downtown Gatlinburg. The staff were very friendly and quick at responding and resolving any issues we had during our stay. Can't wait to come back for another stay!
Reviewed On: 2/4/2014
Awesome time
Reviewed On: 1/19/2014
Loved the cabin and lay out of bedrooms on different floors.
Reviewed On: 1/10/2014
Areas of opportunity:<br/>1. No half bath on any floor. Only located in bedrooms.<br/>2. TV's are way out of date.<br/>3. Too little lighting and what is there is very dim - everywhere.<br/>4. Kitchen Utensils cheap quality.<br/>5. No pot scrubber.<br/>6. Fireplace in master bedroom might as well be removed - hardly worth the effort.<br/>7. Low quality towels period and too few pot holders and what was there was poor quality.<br/>8. Couch comfy but very worn - does not look like the picture.<br/>9. Structure does not allow for sound insulation.<br/>10. Outside lighting very poor.<br/>11. Master bedroom bed very rickety.<br/><br/>We loved:<br/>Theatre room<br/>Hot tub<br/>Main Fireplace<br/>Overall, great experience.<br/>
Reviewed On: 12/30/2013
We so enjoyed staying in this cabin. There was plenty of "community" space and also places to get away. The setting is gorgeous and the cabin is beautiful. Checkin and checkout were very easy.<br/><br/>The only negative we noticed was that the carpet on the stairs to the basement and the basement carpet were somewhat dingy looking and need either cleaned or replaced.
Reviewed On: 12/17/2013
It was a fabulous experience!! Will be back!
Reviewed On: 11/27/2013
Our cabin was all it was shown to be on the internet. It was clean and well appointed. We did have to ask for more linens and towels as they had not provided enough for our group of 16. There were also wasps in the ceiling, but the maintenance staff was very prompt about bringing the linens and towels and getting rid of the wasps. Our time there was absolutely refreshing. Everyone enjoyed themselves and the cabin was nice and large so we didn't get in each other's way. We are looking forward to booking again in the future for our own personal vacations or for our family reunion. Thank you for providing such a nice place to go and relax and enjoy family fun together.
Reviewed On: 11/11/2013
Very spacious and clean. Only complaint there was only one bathroom located on third floor that was accessible to common areas. If you are on bottom level or main floor level you must go through a bedroom (i.e someone sleeping) to get to bathroom. Great if the people sleeping don't mind visitors during the night!
Reviewed On: 11/6/2013
We stayed in the Silvercreek cabin. Silvercreek is a beautiful, spacious cabin with just the right touches to feel comfortable. Family really enjoyed it and didn't want to leave!
Reviewed On: 10/29/2013
Not what was advertised. Cabin was not clean, no view and many problems throughout. Stay clear of this one!
Reviewed On: 10/1/2013
The only bad thing I could say is the TV's are a little out dated. The house was great and we had a great time.
Reviewed On: 10/1/2013
We liked it. Me and friends had a great time.
Reviewed On: 9/15/2013
This past weekend I stayed at SilverCreek with a bunch of girls for my sister's bachelorette weekend. This was the PERFECT location for a fun filled weekend where we really were able to take advantage of all the house had to offer. Everything from the hot tub to the pool table to large sitting area, we all really enjoyed our stay. We all agreed we would be back to Elk Springs with our families for future vacations. Thank you!!
Reviewed On: 8/21/2013
Our overall experience was great. Our kids had a great time playing on the lower level with the air hockey table and pool table. We grill and cooked everyday. It had everything we needed. The only think we highly recommend is that the furniture and TVs be updated. Everything was old and outdated. However, we still had a nice vacation and would recommend this resort to friends and family.
Reviewed On: 5/29/2013
We had an amazing time staying at the Silvercreek cabin. We absolutely loved the cabin and everything about it. It was beautiful, clean, decorated tastefully, and very relaxing. Loved waking up every morning and drinking our coffee in front of the fireplace and enjoying the peaceful surroundings. Our one and only small complaint would be the carpet in the bunk room was fairly dirty and we found about 15 dead wasps around the kids beds. However we understand bugs happen.
Reviewed On: 4/6/2013
Our stay at Slivercreek was great. The only thing I wanted that didn't get was for the cabin to be more secluded. From the photo on the site it looked more alone with no neighbors. Other than that it is a beautiful cabin and we can't wait to go back.
Reviewed On: 3/28/2013
We originally rented Secluded Hideaway which is off of the main Elk Springs Resort Property. When we arrived, we discovered that 2 of the listed game tables were broken and unusable, most of the outside lights did not work, and most of the dining room table chairs were broken and unusable. We called the management and they switched us to Silvercreek (upgraded cabin at no extra charge) and gave us a free night. The property manager was very accommodating and sorry that the original cabin damage had not been reported. Silvercreek is in a great location, had an awesome game room, and was super clean. Plenty of room for the kids to spread out and have fun! We would definitely recommend staying at the Elk Springs Resort!
Reviewed On: 3/18/2013
It was very nice. Plenty of room for two families. Sometimes you see pictures on the Internet and they make it look a lot better than it is but this cabin was true to the pictures maybe even better.great place to stay we will defiantly go back.
Reviewed On: 2/26/2013
We had several people fall on the icy stairs and deck. I realize the snow had just fallen the day before but we experienced quite a few falls that may have been avoided if the maintenance crew would have made a priority of salting the stairs (at minimum) or shoveling the snow off the stairs (at best) the homes of those who were receiving guests checking in that day. Fortunately, the falls led to know serious injury although a couple of falls could have been very serious.<br/>We called the maintenance crew and they came out the next late afternoon and did as we requeested. I appreciate that tremendously. Overall - another great experience. Looking forward to planning another trip there again next winter.
Reviewed On: 1/27/2013
Overall we loved it. Had a couple things we had to deal with that were in convienant. Coffee cups weren't clean. Dishwasher didn't wash good. Our oven quit while we were cooking. The freezer leaked. We loved the cabin and would consider it again even with the problems.
Reviewed On: 12/20/2012
I cannot say enough good things about this cabin. Beautiful and spacious!!! Had to call for maintenance a few times. Our fault-couldn't figure out how to work the dvd player once and another time water leaked from upstairs bathtub due to shower curtain allowing water to hit the floor. Ed was amazing! So very pleasant and professional!!!
Reviewed On: 12/5/2012
There were three senior couples who stayed the<br/>three nights. We loved the house & are hoping<br/>to return next year. One suggestion is to have rock salt in the house to use on the steps outside. They were slick after the frost. We bought some & it worked.
Reviewed On: 12/3/2012
A very beautiful and most relaxing setting! We truly enjoyed our stay.
Reviewed On: 11/27/2012
Well kept cabin close to downtown. Would stay here again.
Reviewed On: 11/13/2012
The Cabin was very nice & quiet. Great place for familys or couples.The only two issues we had were the TV's are very out dated for a cabin of this quality & having to kill 6 to 8 wasp inside the cabin was little out of the norm in all in the top windows around the fireplace)
Reviewed On: 11/6/2012
My teenagers and I had a fantastic time! The cabin was perfect for us! Working with Martie was great! She was helpful and made it so easy to book our stay. Our family just went through a very sad and difficult time. Our getaway to Silvercreek cabin and the Smokies was just what we needed as we begin the healing process. We can't wait to return!
Reviewed On: 10/23/2012
We had three families meet at the smokies for a week. This cabin was great for our stay as it was spacious for our 3 one year olds to run around and enjoy being together. The only complaints we have is it seemed to have a wasp nest somewhere in the living room as we were killing wasps every day we were there. The other compalnt is regarding the cleanliness of the floors. All of our socks were black from walking around on the floor. We would have also liked a vacuum that we could utilize I instead of just the broom and dust pan to clean up from the kids.<br/>But besides those 2 items we had the most wonderful stay and will definitely return. Everyone we spoke to with the company was extremely nice and accommodating.
Reviewed On: 8/27/2012
This home was beautiful and totally fit our needs. The kitchen did not have enough spoons, a scrubbie to wash dishes, spatulas, and oven mitts....we ended up buying our own, but I'm sure they would have replaced them if we called them about it...we just never had time to. They called us after we arrived to make sure everything was okay and quickly handled a broken screen and a ceiling fan that tapped a wood beam. Check in and check out couldn't be any easier! The house was clean. The sofa was much more faded than the pictures show. The downstairs carpet was stained badly, but these are all things that don't make or break a stay. The house is around a corner, so you only have close neighbors on one side, which was nice. I thought we would have a better view than we did....didn't end up sitting on the porch more than a 1/2 hour all week. All in all it was a great place to stay close to the Gatlinburg strip yet in a nice, quiet place and Elk Springs Resort was very pleasant to work with!
Reviewed On: 7/23/2012
We had the most amazing vacation at Silvercreek! There was so much room for our 2 families and the furnishings and surroundings were amazing. We had a small problem with our AC, but it was fixed almost immediately by a maintenance person. We could not have found a more perfect location or cabin for our vacation! Thank you Elk Springs!!
Reviewed On: 7/16/2012
Only real problem we had was w/ the a.c. staying too cold on one floor. It would not even shut off. Someone came the next day to fix it but said there had to be a special part ordered and didn't know how long it would take. When someone from the resort office called to check if it had been fixed, we told them about the special part. They apologized and said they would try to do something. The next day the original repairman was back and said that the special part had apparently already been installed, and a broken wire was the culprit. It may seem trivial to complain about being too cold when the temps outside were between 95-103 but when elderly people have to wear jackets during the day and open the outside door at night, you can understand. But all was fixed on the 3rd day. Other than that, a great time was had by all.
Reviewed On: 7/7/2012
Silvercreek was very big, spacious and clean. My child had a great time all throughout the cabin playing air hockey and pool. We enjoyed the hottub and setting out on the deck grilling. Very close to town and grocery store and gas station. We will visit Silvercreek again. It is a beautiful cabin! We had a wonderful vacation and stay for 5 days in the Great Smokey Mountains!
Reviewed On: 6/18/2012
The cabin was beatiful and extemely clean. The staff were very friendly and helpful. Would definitely stay here again!
Reviewed On: 5/21/2012
My friends and I stayed at Silvercreek in late April of 2012. It was a great place to house all of our shenanigans. We had a great time. The house was immaculate. It has a very nice area downstairs with the pool table and the television. The air hockey table was okay, but probably more suited for younger kids, and not us old kids. The porch was huge, and it was nice to hang out out there in the rockers just enjoying the spring weather. The only negative I would say would be the televisions. None of the televisions were flat screen or HD. We hooked video games up to them, and it just wasn't the same quality as we were use to. Otherwise a most perfect place to stay. By the way, everyone I spoke to at Elk Springs Resort was very friendly and very very helpful.
Reviewed On: 5/19/2012
WONDERFUL. WE HAD 3 FAMILIES TOGETHER FOR A WEEK WITH 6 GRANDCHILDREN. PLENTY OF ROOM FOR EVERYONE TO HAVE INDIVIDUAL SPACE. WEDDING WAS VERY INFORMAL BUT BEAUTIFUL JUST INSIDE THE CABIN IN FRONT OF THE FIREPLACE. LARRY AND I COULD NOT HAVE BEEN MORE PLEASED WITH OUT STAY. WOULD LOVE TO DO IT AGAIN SOON.
Reviewed On: 4/17/2012
Great
Reviewed On: 4/17/2012
It was very nice and quite. We all enjoyed our stay. The only problem we had with the cabin were the wasp.
Reviewed On: 2/27/2012
A fun time was had by all! The cabin was beautiful & so clean. Felt like home away from home. Very easy check in & out. The staff at Elk Springs were very accommodating! Thank you for a wonderful get-away. We will definitely be back!
Reviewed On: 2/22/2012
The only negative that we experienced was there was no cell phone service for AT&T.
Reviewed On: 1/29/2012

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 6 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Feb 02, 2023
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Incredible 4200 Sqft Log

ID 219310 - 9 beds (3 king, 1 other and 5 bunk). Base rent is for 18 occupants.
Gatlinburg Accommodations
Incredible 4200 sqft log cabin Masterpiece with 1200 sqft Game room. A classic Heritage Log Home design with many customizations. Marvel at the beams and finish work in this featured cabin. 4 Bedrooms, 3 full baths, huge gameroom, pool table and more.. This signature Heritage Log home plan features 4 bedrooms and 3 full baths with huge game room. A wide open great room with stone center fireplace surrounded by fixed glass and a beautiful view of Mt. LeConte. We've had visitors travel over 1,600 miles just to see and experience the craftsmanship and luxury of the Silvercreek. 3 Separate master suites with King size beds and a 4th bedroom featuring 2 sets of twin bunk beds for the kids. 6 TV's and DVD Players, Pool Table, Hot Tub, Gas Grill and Air Hockey table are all standard amenities.



Enter on the main level to the great room, there is one master suite with king sized bed and the kitchen, dining, and separate laundry room with side by side washer / dryers. Upstairs is a loft sitting and sleeping area with master suite and kids bunk room (2 sets of twin bunks).



The lower level is a huge game room with pool table, air hockey, wet bar and sleeper sofa. Another master suite with full bath and Jacuzzi tub is also on the lower level.



Originally designed as a 6 bedroom, 2 bedrooms were removed to enable more living space for less guests. This cabin has 3 distinct areas for guests to gather so that someone can always find a quiet place in the cabin.



A desk is available on the main level if you need to work and there is Free Wireless High-Speed Internet included in this cabin.

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