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max 12 guests      4 bedrooms      3.5 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • 40" TV
    • Air Hockey Table
    • Cable TV
    • DVD Player
    • ESPN & ESPN2
    • Free Wireless Internet
    • Home Theater Room
    • Pool Table
    • 6 DVD Players
    • Home Theater with 9' Screen
    • Sauna
    • 6 Total TV's
    • 6 DVD Players
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • 2 Jacuzzi Tubs
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Linens
    • Sauna
    • Washer & Dryer
    • Comfortable Seating for 6
    • Sofa and Love Seat seating for 5
    • Comfortable Seating for 3
    • Comfortable Seating for 12
    • 8 Rockers
    • Gas Fireplace
    • 3 Bar Stools
    • 4 Benches (Seats 6)
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 2 Rocking Chairs
    • 8 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
    • 2 Rockers
    • Covered Deck
    • Incredible Mountain Views
    • Mountain Views
    • Covered Deck
    • 5 Rockers
  • Geographic Attributes
    • Close to Town
    • Secluded
  • Convenience Attributes
    • Area FitnessCenter
    • Golf Course
    • Movie Theatres
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • Free Local and Long Distance
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge

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Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2023

Rate Period Nightly
Feb 5 to Feb 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 301 - 352 USD
Feb 10 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 389 - 409 USD
Feb 13 to Feb 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 319 - 352 USD
Feb 17 to Feb 19 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 439 USD
Feb 20 to Feb 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 350 - 387 USD
Feb 24 to Feb 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 420 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 408 USD
Mar 1 to Mar 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 427 USD
Mar 3 to Mar 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 462 USD
Mar 5 to Mar 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 427 - 447 USD
Mar 10 to Mar 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 502 USD
Mar 12 to Mar 31 Min Stay 2 nights 464 - 508 USD
Apr 1 to Apr 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sat, Sun) 508 USD
Apr 6 to Apr 9 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 694 - 764 USD
Apr 10 to Apr 22 Min Stay 2 nights 513 - 535 USD
Apr 23 to Apr 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Apr 28 to Apr 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Apr 30 to May 1 Min Stay 2 nights (Arrival only on: Mon, Sun) 458 USD
May 2 to May 4 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 470 USD
May 5 to May 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
May 7 to May 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 470 USD
May 12 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 513 USD
May 15 to May 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 507 USD
May 19 to May 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
May 21 to May 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 507 - 551 USD
May 26 to May 29 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 834 USD
May 30 to May 31 Min Stay 2 nights (Arrival only on: Tue, Wed) 575 USD
Jun 2 to Jun 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 600 USD
Jun 4 to Jun 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 593 - 673 USD
Jun 9 to Jun 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 710 USD
Jun 11 to Jun 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 701 - 733 USD
Jun 16 to Jun 29 Min Stay 2 nights 742 USD
Jun 30 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Fri, Sat, Sun) 935 - 1,021 USD
Jul 6 to Jul 31 Min Stay 2 nights 681 - 742 USD
Aug 1 to Aug 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 733 USD
Aug 4 to Aug 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 742 USD
Aug 6 to Aug 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 733 USD
Aug 11 to Aug 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 742 USD
Aug 13 to Aug 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 507 - 733 USD
Aug 18 to Aug 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
Aug 20 to Aug 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Aug 25 to Aug 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Aug 27 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Sep 1 to Sep 4 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 764 USD
Sep 5 to Sep 7 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 458 - 478 USD
Sep 8 to Sep 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Sep 10 to Sep 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Sep 15 to Sep 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Sep 17 to Sep 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Sep 22 to Sep 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Sep 24 to Sep 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Sep 29 to Sep 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 507 USD
Oct 1 to Oct 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 470 - 537 USD
Oct 6 to Oct 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Oct 8 to Oct 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 561 USD
Oct 13 to Oct 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Oct 15 to Oct 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 561 USD
Oct 20 to Oct 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Oct 22 to Oct 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 561 USD
Oct 27 to Oct 28 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Oct 29 to Oct 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 561 USD
Nov 1 to Nov 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 541 USD
Nov 3 to Nov 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Nov 5 to Nov 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 541 USD
Nov 10 to Nov 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 607 USD
Nov 12 to Nov 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 - 541 USD
Nov 17 to Nov 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Mon, Sun) 507 USD
Nov 21 to Nov 26 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 836 - 873 USD
Nov 27 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 458 - 542 USD
Dec 1 to Dec 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
Dec 3 to Dec 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Dec 8 to Dec 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
Dec 10 to Dec 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Dec 15 to Dec 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 513 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 458 - 498 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 2 nights 873 - 954 USD

2024

Rate Period Nightly
Jan 5 to Jan 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 470 USD
Jan 7 to Jan 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Jan 12 to Jan 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 701 USD
Jan 15 to Jan 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 458 USD
Jan 19 to Jan 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 470 USD
Jan 21 to Jan 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Jan 26 to Jan 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 470 USD
Jan 28 to Feb 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 458 USD
Feb 2 to Feb 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 470 USD

Weekly

2023

Rate Period Weekly
Mar 12 to Mar 31 Min Stay 7 nights 2,792 - 3,059 USD
Apr 10 to Apr 22 Min Stay 7 nights 3,086 - 3,125 USD
Jun 16 to Jun 29 Min Stay 7 nights 4,466 USD
Jul 6 to Jul 31 Min Stay 7 nights 4,466 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 7 nights 5,602 - 5,742 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

Not the same!! For years my family and I have only used Elk Spring Resorts for our cabin trips. They have always been extremely clean, well equipped with basic necessities, amazing decor, and in great locations. This trip in 2022 Nov was way different. There were things broken like the fridge, blood stains on our let out sofa, the beds and tables in every room was sticky with some sort of smudge, the rocking chairs were broken outside I nearly hurt myself, the Tv’s were so tiny compared to our previous trip with the same resort. All in all the cleaning crew did not do a good job and whoever is suppose to restock and repair didn’t do a good job neither Response from Elk Springs Resort Cabin Rentals; Wednesday, November 30, 2022 Thank you for providing your feedback for us, Keshayla. It is regrettable that our staff was not aware of your concerns until after your visit with us. We do have record that you notified us after your visit of some issues. These items have since been tasked for our team to review. Do not hesitate to contact us during your stay so we can address any items that may not be up to par. We strive to be the best in the area, and without your feedback, we could never make this happen. We can see that you have stayed with us once before and had a lovely visit. We hope you will allow us another opportunity to show you a true 5-star visit. Again, we appreciate you sharing your thoughts with us. Stay well!
Reviewed On: 11/29/2022
My stay! My family and I really enjoyed the cabin! In fact we enjoyed it so much we stayed an extra day!! We will be revisiting! We didn’t get a chance to see any bears �� but overall best trip ever! Response from Elk Springs Resort Cabin Rentals; Friday, October 21, 2022 We are always thrilled to hear of great experiences with our resort. It sounds like you chose the perfect cabin to relax and have fun in. We cant wait for you to come back and visit us. Remember as a returning customer you will receive 10% future stays. Hurry back, memories are waiting to be made!
Reviewed On: 10/19/2022
Was Almost Heaven Our cabin was fantastic and everything we were expecting. I rented it for my husband and myself along with both daughters and son-in-laws and 5 grandkids! It was very spacious and accomrdated us well. The kids loved the game room and the hot tub!<br/>Made our fall vacay special Response from Elk Springs Resort Cabin Rentals; Wednesday, October 12, 2022 It was our pleasure to provide you with luxury accommodations during your visit, Shari. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. Remember, all returning guest will receive 10% off all future stays. Hope to see you soon!
- Shari V.
Reviewed On: 10/12/2022
Almost Heaven We enjoyed everything about the cabin, the ease of getting to and from the cabin. We also enjoyed the arts and crafts community. Response from Elk Springs Resort Cabin Rentals; Sunday, September 25, 2022 Thank you, Steve, for sharing your experience with us! You couldn't have picked a better cabin to stay in on your visit to the Great Smoky Mountains. It is great that you were able to experience some of the wonderful entertainment that Gatlinburg has to offer. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, adventure awaits!
- Steve S.
Reviewed On: 9/24/2022
Week long get a way Great place to stay. Great location. Response from Elk Springs Resort Cabin Rentals; Monday, September 26, 2022 We are glad to know you had a good experience with us. We strive to be the best in our area and want nothing but our guest to be relaxed while visiting the Great Smoky Mountains. We hope you choose to visit us again in the near future! Thank you!
- Joey W.
Reviewed On: 9/24/2022
Good Trip Cabin was located in a nice area and was easy to get to. I would say it was as clean as I expected for such a large cabin. Some of the floors still felt dirty. There isn&#x2019;t much lighting for a cabin this size and we found it was dark. During the day the large windows provided much needed light but at dark or on a cloudy day the cabin could use more lights. Several of the light bulbs were out or flickered on and off but I did not contact anyone to bring new bulbs. The theater room was amazing! By far our most favorite part of the cabin. Response from Elk Springs Resort Cabin Rentals; Friday, October 21, 2022 Thank you for sharing your kind review, Brooke. We are glad that you enjoyed your stay overall, and we have forwarded your feedback about the cabin to our teams for review. We enjoyed having you as our guests and look forward to working with you again soon. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Reviewed On: 10/19/2022
Marriage Retreat A wonderful experience with a home feel. From the hot tub to the Mountain View I was a wonderful experience. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 1, 2021 We are so happy to hear that you enjoyed your recent cabin stay in three of our cabins, Cory! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Cory S.
Reviewed On: 6/1/2021
Almost Heaven Overall a good experience, location was great, cabin was well equipped. The views were stellar. Contact between office and maintenance was great, unfortunately we had several issues with repairs that were resolved quickly. I feel the property was in need of a thorough cleaning in corners and under furniture. Was surface clean and kitchen was well stocked. The cabin could use some freshening up. Slightly outdated with bedding. We overall had a great vacation and did not let the issues get in our way. Check in and check out was very efficient and the office staff and especially the maintenance man (Isaiaz) was awesome took care of issues promptly. Would not rate this a luxury property Response from Elk Springs Resort Cabin Rentals; Thursday, April 22, 2021 Thank you for sharing your experience with us, Debra. We are happy to hear you enjoyed your stay. Thank you for bringing these items to our attention. We truly appreciate your feedback and will pass this along to our team to address. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 4/20/2021
Mother&#x2019;s Day Weekend Trip I agree with the cabin name Almost Heaven!! It was absolutely perfect.<br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, May 12, 2021 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you
Reviewed On: 5/12/2021
Very Good Location, Good View, Good Cabin This is very good cabin with mountain view located up top. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 6, 2021 Thank you for allowing us to be a part of your vacation, Arpitkumar. You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery! We look forward to working with you again very soon. Remember, as a repeat visitor you will save 10% on future stays!
Reviewed On: 7/6/2021
October vacation I thought the kitchen needed to better stocked with more pots and pans etc..would have been nice to have all of the porch covered and not just half. The biggest problem we had was the adjustment of heat and air. The bottom floor was freezing , the middle was good and the top floor was burning up. You could put some ac units in top floor. One room had no vent all on top floor. We had brought several box fans to help. Had a broken HDM1 chord for movie theatre when we arrived. It was repaired the next day. The maintenance staff was very prompt when called. The management office was very attentive and addressed matters immediately. Overall a very nice place to stay. Response from Elk Springs Resort Cabin Rentals; Saturday, December 11, 2021 Thank you for sharing your experience with us, Rhonda. We are glad that you enjoyed your stay and we want nothing more than for our guests to look forward to their next stay with us. We have passed your feedback to the appropriate teams for review. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
- Rhonda B.
Reviewed On: 12/11/2021
Pretty outdated A good cabin for a short trip, but is pretty outdated. Bedrooms are large and spacious. The drive up to the cabin is very steep, definitely need a car with 4 wheel drive. Overall was a pleasant cabin. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 14, 2021 Thank you for the feedback. We certainly apologize for any issues that you had with your stay. We do have several cabins in the area, many with less of an incline. We hope that despite these issues that you still enjoyed your time and hope to have you back in the future! Thank you!
Reviewed On: 12/14/2021
Weekend Getaway I have been to Gatlinburg maybe four times now and this has probably been my least favorite. Not to say it was all bad. Location was nice. Plenty of space for parking! Cabin was also clean. Just me and my fiancé stayed in this large cabin. Very spacious and plenty of space for a group of 12. All necessities as far as utensils, toiletries, and soaps were provided. <br/>The view was not as nice as i would of liked, the surround sound did not work. Sound came off projector which wasn&#x2019;t loud at all. Sauna room was too big for heating unit. Heat was very minimum. Also the power went out about 2am. After a call to the service line power was restored within 20 minutes. I will say that was handled well. Not sure i would choose this resort next time we visit Response from Elk Springs Resort Cabin Rentals; Thursday, March 10, 2022 Thank you for sharing your experience with us, Eric. We are happy you enjoyed your overall stay with us. We are sorry to hear you were disappointed in these aspects of your stay. Your feedback has been shared with our team, so these items can be addressed. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Eric S.
Reviewed On: 3/9/2022
Excellent Cabin We had a great time at the Almost Heaven cabin. <br/><br/>Cabin and location was great with a good view of the mountains. Fairly close to downtown as well, but still felt like being in the woods/mountains. <br/><br/>Checking in/out was really easy and was done via text and email. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 7, 2022 Thank you for sharing your feedback with us! We are delighted that you enjoyed your recent stay with us. You chose a beautiful cabin with such beautiful Smoky Mountain scenery. We enjoyed having you as our guests, and we look forward to working with you again soon. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
- Brent F.
Reviewed On: 6/7/2022
Great cabin for a family! We stay there over memorial day weekend... With five kids ranging in age from 6 to 14. It was the perfect place for us. We had enough space to spread out, the kids were entertained by the air hockey and pool table and the screening room was great at the end of a long day of hiking when we all wanted to hang out. It was clean and also well outfitted in the kitchen so we were able to make meals. Response from Elk Springs Resort Cabin Rentals; Friday, June 14, 2019 Thank you for your kind review, Shawn! We are delighted to hear your stay was exceptional. We certainly agree! Almost Heaven is the perfect cabin to enjoy a truly memorable family vacation. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Shawn V.
Reviewed On: 6/14/2019
Amazing time It was very spacious, clean, beautiful views and relaxing. Everything was working except the heart shaped hot tub. Response from Elk Springs Resort Cabin Rentals; Thursday, July 4, 2019 Thank you for taking the time to share your experience with us, Keyvana. We are sorry to hear there was an issue with the jacuzzi tub. Thank you for bringing this to our attention. We will have one of our technicians check the jacuzzi tub. Please do not hesitate to contact us during your stay should you find any amenities inside the cabin that are not working properly. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 7/2/2019
Wish we would&#x2019;ve stayed longer!! Almost Heaven was waaaaay more than we expected. Loved it, no complaints! Response from Elk Springs Resort Cabin Rentals; Friday, June 28, 2019 Thank you for your wonderful review, Monica! We are happy to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Monica R.
Reviewed On: 6/28/2019
Spacious and Great View The house was very clean and tons of room for our family. The view was great from our location in the resort. The beds were comfortable and we had one minor issue that was taken care of immediately. The amenities were well used and appreciated. A couple of items to consider.....the drive is very steep and gravel. One of our cars barely made it up. This would have been good to know before booking. The minor leak in the upper-level bathroom (our minor issue), continued any time there was a little water on the floor. It may be worthwhile to investigate further. Overall, a nice stay but we would not choose this particular cabin again due to the driveway. Response from Elk Springs Resort Cabin Rentals; Sunday, December 29, 2019 Thank you for your kind review, Kelly!  We are pleased to hear that you and your family had such an enjoyable cabin stay.  Almost Heaven is a beautiful cabin with lots of space and a great view of The Smokies.  In the mountains, the roads can be windy and narrow.  However, we do have several cabins to choose from and many of them are located on lower elevations and do not require much maneuvering.  We appreciate you taking the time to report the minor leak.   Many of the cabins are built with an actual log and will sometimes leak if water gets on the floor.  I have reported this to our maintenance department to ensure it is reviewed properly.  We hope you will make plans to visit us again on your next trip to Gatlinburg.  
- Kelly G.
Reviewed On: 12/29/2019
Ok Stay Cabin was nice. Not much view for a 15 minute ride up the mountain. This gravel driveway leading up to the property had at least 50 very large potholes that were unavoidable. Some of them over a foot deep. A small vehicle could not have made it through. Thankfully we were in an SUV. Property management called first day to check on us and I told her about the problem and she said she would take care of it. Six days later upon leaving it was still the same. Would not stay here again. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 12, 2019 Thank you for your feedback, Brady. We apologize for any inconvenience the driveway caused for you. Unfortunately, the holes were not repaired before your departure, bur we can ensure you we have a vendor repairing them. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Tara G.
Reviewed On: 11/12/2019
Almost Heaven.. I couldn&#x2019;t think of a more fitting name The cabin is simple amazing. It has, in my opinion, the best location of any of the other cabins in the resort. The views of Mt. LeConte are beautiful. The cabin is a short drive from downtown Gatlinburg. The only thing that could&#x2019;ve made it better would have been to stay longer. Response from Elk Springs Resort Cabin Rentals; Wednesday, February 5, 2020 As always, we love hearing about great family experiences with our rental company!  It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We look forward to working with you again very soon.  We encourage guests to book direct and save up to 15% on your booking.  Hurry back, new memories are waiting to be made! 
- Trenton C.
Reviewed On: 2/5/2020
Almost Heaven Great space! Supplied well! We could all be together and not on top of each other! Response from Elk Springs Resort Cabin Rentals; Monday, January 13, 2020 Thank you for your kind review, Mr. Lawson! We certainly agree. Almost Heaven is a beautiful cabin with a fantastic view and lots of space for a group or family to gather in. We hope you will choose to visit again on your next trip to The Smokies. Remember as repeat visitors you will receive 10% off future bookings!
Reviewed On: 1/13/2020
Perfect for a group or family We really enjoyed our time in Almost Heaven. The cabin offers plenty of room to spread out and enjoy the view. The kitchen made for a nice change from having to eat out for all of our meals.<br/>The resort made it easy to communicate with them via email and text message. There were four of us (2 couples) but this cabin can accommodate way more than that. Response from Elk Springs Resort Cabin Rentals; Thursday, February 20, 2020 Thank you for taking the time to review your recent stay with us, Catherine. You certainly chose a perfect cabin to fit all your needs. We try to make all contact with our guest a breeze so they can enjoy their peacful getaway. We enjoyed having you as our guests and hope to see you again. We encourage guests to book direct to save up to 15% on your next visit!
- Catherine O.
Reviewed On: 2/20/2020
Almost heaven Great cabin, great view of the mountains,not far from Gatlinburg at all. Would definitely recommend this. Oh and the process was very easy and the company was very professional. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 4, 2020 It was our pleasure to provide you with luxury accommodations during your visit, Ryker.  You selected a great cabin with an unbeatable view of The Great Smoky Mountains.  We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area.  We encourage guests to book direct and save up to 15% on future bookings.  See you soon!
- Ryker F.
Reviewed On: 2/4/2020
Quarantine Getaway Overall the family had fun. Was little disappointed that the kitchen wasn&#x2019;t stocked with dish washing liquid and dishwasher liquid. TV&#x2019;s in the rooms were supper small for the rooms. Nice getaway for the family! Response from Elk Springs Resort Cabin Rentals; Friday, June 19, 2020 We are pleased to hear you enjoyed your overall stay, Viviann! It would be our pleasure to serve you again in the future. Remember as returning visitors you will receive 10% off your next booking!
Reviewed On: 6/19/2020
Family vacation at almost heaven The cabin location was very nice and the views are amazing. One of the masters has a view from the shower with a rain shower head that&#x2019;s a great experience. The cons of the cabin are that it has a gravel road that is very steep and in terrible shape. The handrail on all levels was rotting, one of the guest actually leaned against the hand rail and one of the spindles fell out. This could have been a lot worse if it would have been a child being that is was over 20&#x2019; off the ground. The cabin just seemed to be lacking in the general maintenance. We also had one other issue with worm like bugs all over the cabin. We complained once and they came out and sprayed and cleaned the worms up and the next day it was the same. I&#x2019;m not talking about a few bugs I&#x2019;m talking hundreds of them. So many that you had to wear shoes because avoiding stepping on them was impossible. We made the best of it after the bug guy said it was just that time of the year. We travel to Gatlinburg twice a year and always rent a cabin. This was the most expensive cabin we have ever stayed in and it had better views then we have ever had but with the bugs and the damage to the handrail it was hard to relax so we spent most of our time out of the cabin. Response from Elk Springs Resort Cabin Rentals; Monday, August 3, 2020 Thank you, Johnny, for sharing your experience with us. You chose a beautiful cabin with amazing views of the mountains. Thank you for informing us of the rails. We do have it scheduled for them to be replaced. We want nothing but for our guests to be happy and safe while staying with us. Millipedes are harmless, unfortunately this time of year they do migrate into our area. While they are a nuisance, the best we can do is spray and then clean them up. We appreciate you sharing your thoughts with us and hope to be able to better serve you in the future. Thank you.
- Johnny N.
Reviewed On: 8/3/2020
Fantastic overall with one problem We loved everything about staying here, especially the bedrooms, theater room, hot tubs, and jacuzzi tubs. However, the house was overrun with millipedes during our stay. They were everywhere in the basement and in a number of places on the ground floor. The maintenance team had an exterminator come out to spray and sweep up the dead ones he could find, but they were still everywhere (crawling in then dying on our carpet). Response from Elk Springs Resort Cabin Rentals; Wednesday, October 7, 2020 We are delighted to hear you had such a great visit with us, Christopher. It is regrettable that you experienced issues with millipedes during your stay. Once every year, typically during the summer, millipedes do migrate through our area. We have our cabins treated by professionals; however, it is almost impossible to completely eradicate them. This migration typically only lasts a few weeks here in The Smokies. We hope you will choose to visit us again in the future. Remember as returning visitors you will receive 10% off your next stay!
Reviewed On: 10/3/2020
Amazing View, Perfect Vacation It was amazing! Our small group loved every second. The hot tub with a view was excellent. They even were able to refresh the water while we were out zip lining (put in a request through a text!) So easy! Almost Heaven is located at the end of the road, out of the way of other cabins. We will be back! Response from Elk Springs Resort Cabin Rentals; Thursday, October 8, 2020 Thank you for such an awesome review, McKenzie. We are glad you got to enjoy some of our beautiful mountain views. We are also thrilled to hear that we was able to meet your expectations and made contacting us as easy as possible for you!
Reviewed On: 10/7/2020
Almost Heaven....just perfect No other words to describe this place but perfect!!! It was clean and spacious! The view was gorgeous. The only negative thing I have to say was that the fireplace didn&#x2019;t work, but we were so happy and occupied by everything else it really wasn&#x2019;t a big deal. This was actually my second time coming to the Elks. And I plan on returning again! Response from Elk Springs Resort Cabin Rentals; Thursday, October 1, 2020 Thank you, Tatiana, for sharing your experience with us. We are thrilled to know you enjoyed your time spent with us. The fireplaces we actually turn off the gas every year in April and do not turn back on until October. We enjoy having you as our guests and look forward to seeing you again. Remember, as a returning customer you will receive 10% off of future stays!
- Tatiana H.
Reviewed On: 10/1/2020
Weekend Getaway The cabin itself was nice but the cleanliness was unacceptable. We had to wash all linen; there was a dead bug in the sheets on the first night. It needed to be dusted. The couches were dirty and worn out. Response from Elk Springs Resort Cabin Rentals; Wednesday, February 10, 2021 While we appreciate you reporting your concerns to us; it is regrettable that we are only hearing of them now. We do offer 24/7 staff assistance during your stay and the majority of the items you reported could have been addressed promptly during your visit. We apologize if your recent stay wasn't everything you expected; however, please do not suffer in silence. Call us! We want to ensure our guests are happy and are looking forward to their next visit. All of the items reported in your review have been sent to our teams to be addressed. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
Reviewed On: 2/9/2021
Spring break vacation Cabin was spacious for our 11 people. We enjoyed the media room, pool table and air hockey was clean. Needs updating-carpet (worn), outdoor grill(flame not adequate to cook with even after repair person came out to try to fix it, master jacuzzi tub doesn't work properly and master door to patio will not lock. Downstairs bed occupant reported bed bug bites. Hopefully all of these will be addressed. Response from Elk Springs Resort Cabin Rentals; Monday, March 22, 2021 Thank you for taking the time to share your experience with us, Betty. We are sorry to hear you experienced these issues during your stay. Thank you for bringing them to our attention. We can assure you, each of these items have been addressed. All of our cabins are on a scheduled rotation with a local K-9 Inspection company. Bedbugs are a serious issue and we take all precautions to ensure our guests are safe and comfortable. Once we received your call, this cabin was inspected by the K-9 team. It does not have bedbugs. We are not sure what kind of bites were received, but can assure you, it was not bedbugs. As a lot of our area is wooded, it is possible they may have been bitten by gnats or maybe even mosquitoes. We sincerely apologize for any confusion and hope this helps. We hope you enjoyed your time spent in our area.
- Betty v.
Reviewed On: 3/21/2021
Perfect pick! We enjoyed our week long stay in almost heaven. The location was great with an amazing view! We loved the theater. It would be helpful to have the last row raised so when you sit down you still have the full view of the screen. All the rooms were comfortable. Several of the beds were hard to keep the sheets on and some towels were real thin. The company was excellent and addressed us in a very timely manner. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 1, 2015 Thank you Kristie. Your feedback helps us to improve our customer service. We appreciate your business and look forward to having you as a return guest in the future.
- Kristie L.
Reviewed On: 11/30/2015
A wonderful vacation experience ? The cabin was amazing! We loved the layout and there was plenty of usuable space. The view was spectacular off the balconies. It was very clean, and very well equipped with everything we needed in the kitchen to make our meals. We highly recommend!
- Karen D.
Reviewed On: 10/29/2015
Definitely Heaven! Cabin was incredible. Everything was completely ready for us. The grill knobs had been burned out by a previous guest at our cabin. I notified management and there was a brand new grill waiting for us when we got back to the cabin. Above and beyond service! I would recommend Elk Springs to ANYONE. Response from Elk Springs Resort Cabin Rentals; Monday, October 26, 2015 Thank you for the 5 star review, Scott! It is our pleasure to provide you with an incredible cabin experience. We apologize for the problem with the gas grill and thank you for allowing us the opportunity to replace the grill while you were our guest. Customer satisfaction is very important to us and your feedback helps us to improve our services. We appreciate your business and would love to have you back for another stay soon!
- Scott W.
Reviewed On: 10/24/2015
Another Wonderful Experience From the reservation to leaving, we had another wonderful time at Elk Springs. Our cabin was available early and exactly as promised. It is a pleasure to work with a group of people who always deliver what they say. We look forward to our next visit. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 15, 2015 Randal, we appreciate your kind review. Your experience is a testimony of the excellent customer service we provide here at Elk Springs Resort. We value your feedback and are pleased to have repeat guests like you who enjoy staying in our luxury cabins. We look forward to your return!
- Randal M.
Reviewed On: 12/3/2015
Very Good! That's exactly what I was just looking for. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Daniel B.
Reviewed On: 2/3/2016
GREAT STAY EVERYTHING WAS GREAT Response from Elk Springs Resort Cabin Rentals; Sunday, June 12, 2016 Thank you for your kind review, Richard! We are excited to hear you had an exceptional stay. We hope you will make plans to come back and stay with us as often as your schedule allows. Please come back and see us soon!
- Richard S.
Reviewed On: 6/11/2016
Awesome place to stay !! Had a great time with friends and family. The only suggestion I have is if you can put sign-boards from thea in road to the property would be helpful. Response from Elk Springs Resort Cabin Rentals; Sunday, April 24, 2016 Thank you for your kind review, Leena! We are happy to hear that you enjoyed your stay! Thank you for your suggestion, we will certainly look into it to see if this is something we may be able to do. We hope you will consider staying with Elk Springs Resort during your next visit to Gatlinburg. Come back and see us soon!
Reviewed On: 4/21/2016
Out Gatlinburg Vacation We had a glorious time! The cabin was just the way it was represented on the video online. The views from the deck were breathtaking! We plan to return next year, hopefully to the same cabin. It was also convient to downtown and had a grocery store nearby. Response from Elk Springs Resort Cabin Rentals; Thursday, September 15, 2016 We enjoyed having you as our guest, Pamela! It sounds like many wonderful memories were made during your stay. We would consider it an honor for you to come back and stay with us again. Hurry back, your next adventure awaits!
- Pamela S.
Reviewed On: 9/7/2016
Good experience Almost Heaven was a wonderful vacation property for our family of ten. Everything was clean and in good condition. There was plenty of space. The management was very helpful. The location was great. We would definitely recommend this rental. The only slight problem we encountered was the fact that the kitchen was not well enough equipped with silverware and other large utensils for a group as large as the property holds. Response from Elk Springs Resort Cabin Rentals; Thursday, July 28, 2016 Thank you for your kind review, Nancy! We are thrilled to hear you and your family enjoyed your stay at Almost Heaven. Please do not hesitate to contact us during your stay if you should find that the cabin is not fully stocked. We provide 24/7 guest assistance, as well as on-site maintenance and housekeeping to ensure any need that arises can be taken care of quickly. We are always happy to send one of our technicians to the cabin to deliver any items that were overlooked. We sincerely apologize for any inconvenience experienced due to not having these items. We hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Nancy N.
Reviewed On: 7/28/2016
Amazing Cabin We stayed in Almost Heaven for a weekend and our family was in love with this cabin beautiful view. Plenty of space for a big family simply amazing.... Response from Elk Springs Resort Cabin Rentals; Saturday, December 31, 2016 Thank you for taking the time to share your wonderful experience with us, Yulieska! We are delighted to hear you and your family enjoyed your stay. We hope you will make plans to come back and visit us often!
- YANDY G.
Reviewed On: 12/30/2016
Beautiful My group and I were moved to this cabin after a septic issue in the last one we were in. It was definitely an upgrade in appearance and made me wish we could stay longer. The rooms were absolutely gorgeous and the view was amazing. We took full advantage of this cabin in the short amount of time we were there. I would defiantly recommend this cabin to anyone. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 21, 2016 We are delighted to hear how pleased you were with this cabin. We were happy to offer the upgrade! We value you as our guest, your satisfaction will always be our top priority. We were honored to have you as our guest and hope you will make Elk Springs Resort a part of a new tradition when visiting Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
- Samantha B.
Reviewed On: 9/20/2016
A Third of Heaven It was fine. 2 days before check in we received a call stating we had to switch cabins-not happy since the resort knew 2 weeks before hand that cabin had issues (Beth at Elk Springs was very nice and friendly). The cabin we ended up with was nice but the neighbors were loud, trees needed trimmed to see the mountains, none of the TVs worked right and one of the bedding looked dirty(actual dirt). There was garbage on the ground around the cabin and in the trees looking toward the mountains. For what we paid I felt it should of been perfect but it worked and we still made it fun! Response from Elk Springs Resort Cabin Rentals; Wednesday, October 11, 2017 Thank you for your honest review, Brandi. It is unfortunate that you ran into issues during your stay. I do show that we were experiencing well issues with the cabin that you chose and we are extremely sorry for the inconvenience. However, we were trying to avoid even more inconvenience by placing you in a different cabin. Please know this is not indicative of a usual stay with us. We would love the opportunity to show you a true 5 star visit. It was not our intention to disappoint you.
Reviewed On: 10/10/2017
Amazing Stay - Didn't Want to Leave Our Cabin We had an amazing stay at Almost Heaven. We traveled with three tweens and a teenager and we had plenty of space for everyone. The kids (and adults) loved the lower-level game room! That was a huge hit with all of us and we enjoyed playing pool and air hockey. We also loved the hot tub. The views from the cabin were incredible. We did need assistance with our gas log fireplace but our request was promptly fulfilled by property management. Great cabin for a large family and secluded but not a bad drive into the downtown Gatlinburg area. Close to the local grocery store and main road. Response from Elk Springs Resort Cabin Rentals; Friday, November 25, 2016 Thank you for your wonderful review, Jamie! We were honored to have you as our guest. Thank you for contacting us when you discovered an issue with the fireplace. We are happy to see the technician was able to resolve the problem quickly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We want each stay with us to be exceptional. We hope you will make plans to come back and visit us again during your next visit to Gatlinburg. Hurry back, new memories are waiting to be made!
- Jamie R.
Reviewed On: 11/15/2016
A rough approach Very satisfactory experience. Convenient to everything in area. Beautiful setting. Only two minor complaints. The drive up to the house was very rough and had many washed out ruts. The knives were very dull. The house was exceptionally clean and comfortable. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 15, 2017 Thank you for your wonderful review, Nancy! We are happy to hear you enjoyed your stay. We appreciate your feedback, as it helps us to improve the quality of our cabins. While the majority of cabins on our resort have paved access, this cabin is accessible through a gravel driveway. We have enjoyed a surplus of rain lately and although it has been quite refreshing after a very hot summer, it tends to create ruts in the gravel driveways. Our technicians have been hard at work inspecting these driveways and will be filling in any remaining ruts that may impact your drive to the cabin. We have notified our housekeeping department and the knives will be inspected and changed out if needed, thank you. We sincerely apologize for any inconvenience experienced by these items and hope you will consider staying with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
- Nancy N.
Reviewed On: 8/14/2017
Family Trip We had a great time and enjoyed our stay! There were a couple of things that needed fixing and attention but overall a great time! Response from Elk Springs Resort Cabin Rentals; Friday, May 19, 2017 Thank you for sharing your wonderful experience with us, Kimberly. We are excited to hear you enjoyed your stay. Thank you for contacting us when you discovered the issues at the cabin during your stay. We are happy to see that they were taken care of quickly. We provide 24/7 guest assistance to ensure that any need that arises can be resolved with the sense of urgency you will come to expect while staying with us. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
- Kimberly H.
Reviewed On: 5/19/2017
Almost Heaven Lovely, clean home with lots of room for a big family get together. We loved the king sized beds each bedroom. We had a few maintenance issues that were taken care of promptly. But the mouse in the kitchen drawers was kind of disgusting. Pest control did come quickly, but the mouse was still in the kitchen when we checked-out. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 19, 2017 We are happy to hear your maintenance issues were resolved and you enjoyed your stay, Robert. We truly care about the quality of your stay and are sincerely sorry that the mouse caused an inconvenience. We appreciate you letting us know so we were able to get pest control on top of it. We surely hope you will consider Elk Springs Resort during your next visit to Gatlinburg. Thank you for sharing your thoughts.
- Robert B.
Reviewed On: 7/19/2017
Beautiful I love this cabin it was the best so far and great customer service love it I will not take a vacation to gatlinburg again without going threw this rental agency Response from Elk Springs Resort Cabin Rentals; Tuesday, June 27, 2017 Thank you for your 5-Star review, Reynaldo! We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Reynaldo P.
Reviewed On: 6/27/2017
Almost Heaven really was almost heaven! Our whole family loved this cabin! The location was farther away from Pigeon Forge than we'd expected but was definitely worth the extra couple of miles! Response from Elk Springs Resort Cabin Rentals; Wednesday, October 11, 2017 Thank you for your wonderful review, Deborah. We are happy that you and your family had such a great stay! We hope that you are already making plans for next visit. Please keep in mind, as returning guests you will enjoy 10% off all future bookings!
- Deborah S.
Reviewed On: 10/11/2017
Great Family Weekend Almost Heaven was just that.....almost heaven. We celebrated our 40th wedding anniversary with our family and could not have picked a better place to do it. The amenities of this cabin are second to none. We loved the theater room and the air hockey game and enjoyed our morning coffee in the rocking chairs facing Mt. LeConte. We will definitely be back next year. Thank you! Response from Elk Springs Resort Cabin Rentals; Friday, September 8, 2017 Thank you for allowing us to be a part of such a special celebration Rosemary! Congratulations! It sounds like you chose the perfect cabin to create lasting memories together and we certainly look forward to your next visit. We have several luxury cabins to choose from and hope that we can become your home away from home while in the Gatlinburg area. Hurry back, new memories are waiting to be made!
Reviewed On: 9/7/2017
A celebration in the mountains It was great with the exception of a few problems. The biggest one was the jacuzzi. We called early in the week and a repair man came out. He said the heating element was out and said he&#x2019;d back the next day but wasn&#x2019;t. It stayed out the entire week. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 3, 2018 We appreciate your honest review, Christopher. We truly apologize for the inconvenience you experienced during your stay at Almost Heaven. As you know, these are rental homes and these things can sometimes happen. It appears as though our management staff has approved a refund for the incident with the jacuzzi tub. You will see this reflected in your account within 7-10 business days. Please know this is not indicative of a usual stay with us, and we can assure you that the issue has since been rectified. We hope you will give us another opportunity to show you a true 5-star experience. Thank you for sharing your thoughts with us.
- Christopher C.
Reviewed On: 7/2/2018
Good Super nice cabins and very comfortable! Was impressed by the comfort of the beds. Great location! Only couple Negatives, The pots and pans were in horrible condition so had to go buy a couple pans to use during my stay. Also management office didn't honor the pricing special of free night after staying 5 nights. Response from Elk Springs Resort Cabin Rentals; Friday, September 15, 2017 Thank you for your kind review, Javier. We are delighted that you enjoyed your cabin stay! We apologize that the pots and pans were not up to par and I have reported this to the proper departments. Please keep in mind, we do offer 24/7 staff assistance and are happy to replace or repair items during your stay. Also, the buy 5 nights get 1 free night is automatically applied to your reservation upon booking. The nightly rate is prorated down to reflect the free night. We hope that you will visit us again during your next trip to Gatlinburg!
- Javier I.
Reviewed On: 9/15/2017
Amazing views- nice get away Mostly good only two problems:<br/>1) One of the blankets on one bed smelled like urine. When we called they changed it quickly, but the first night laying in bed and smelling it didn't make for a good first impression.<br/>2) Fireplace went out three times. While they were prompt to show up every time to fix it, it was annoying that we couldn't turn it on when needed. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 3, 2018 Thank you for your honest feedback, Jose. Customer service if very important to us and we are glad we were able to address your issues during your visit. However, we are very sorry that the fireplace continued to cause an annoyance. We hope that you will give us another opportunity to show you a true 5 star experience. Please keep in mind, as a repeat customer you will enjoy 10% off all future bookings.
Reviewed On: 1/2/2018
3 Day Weekend We loved the cabin at Elk Springs Resort. It was very comfortable and we liked the location. We thought this cabin had the best view in the whole resort ( Almost Heaven). Perfect for 3 families. Beds were comfy, hot tub was nice, and the pool table and theatre provided entertainment for the kids. The only thing we didn&#x2019;t get to enjoy was the sauna, it really didn&#x2019;t heat up high enough. We would absolutely stay here again. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 16, 2018 Thank you for your kind review, Christina. We are excited to hear you and your family enjoyed your stay at Almost Heaven. We are sorry you did not get to enjoy the sauna as expected. Please do not hesitate to contact us should you find that any of the amenities are not functioning fully. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- christina c.
Reviewed On: 1/16/2018
Beyond Amazing!! This home was everything! It was beautiful and so homey at the same time had enough room for us all and was just everything we could imagine. You won't be disappointed! Go ahead and book it yall! Response from Elk Springs Resort Cabin Rentals; Thursday, February 22, 2018 Thank you for your wonderful review, Kiara. We are happy to hear you enjoyed your stay. We hope you will consider staying with us again in the future!
- Kiara S.
Reviewed On: 2/21/2018
Housekeeping Issues This was my second visit to Elk Springs Resort. Overall the experience was very relaxing. & enjoyable. However the cleanliness of the property wasn&#x2019;t the best. The comforters on the beds are over due for cleaning. There was excessive dust & spider webs in downstairs & up stairs area. We also suggest bigger tv &#x2018;s in bedroom areas. Great property just not satisfied with housekeeping of unit. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 2, 2019 Thank you for your feedback, as it helps to ensure we are constantly improving. It is regrettable that you experienced these issues during your visit, but even more regrettable that we are not given the opportunity to address these issues during your stay. We do offer 24/7 staff assistance and we are happy to resolve any issue that may arise during your stay. Cleanliness is among the top of our priorities, and we strive to be the best in the business. I do see that you reported these items upon checkout, and one of our Customer Service Representatives had them addressed. Please don't suffer in silence, contact us. We appreciate you sharing your thoughts with us.
Reviewed On: 1/1/2019
50th Avviversary trip with family - 11 of us. It was even better than expected. Every inch of the cabin was incredible. We absolutely loved everything about "Almost Heaven. Every question a 5. Response from Elk Springs Resort Cabin Rentals; Monday, July 30, 2018 Thank you for your wonderful review, Richard! We are delighted to hear we exceeded your expectations. It would be our pleasure to serve you again in the near future. Please keep in mind, as repeat visitors you will enjoy 10% off all future booking. Hurry back, a new adventure awaits!
- Richard S.
Reviewed On: 7/30/2018
good cabin but smaller cabin than what we rented before. <br/><br/>positives:<br/>1) Nice king beds and pillows.<br/>2) Nice bath and shower<br/>3) Lot of parking as it is to the end<br/>4) Sauna, Hottub, movie theater and games<br/><br/>Negatives:<br/>1) No extra trash bags<br/>2) no extra paper towels<br/>3) Old projector<br/>4) internet is slow<br/>5) Air hockey is not that great in condition. Response from Elk Springs Resort Cabin Rentals; Saturday, July 7, 2018 Thank you for sharing your experience with us, Aditya. It is great to hear that you and enjoyed your overall experience at Almost Heaven. You definitely chose a great cabin to relax and enjoy the beautiful mountain scenery. We certainly appreciate your feedback, as it helps to ensure we are constantly improving. I have reported your concerns to the proper department for review. Please keep in mind, during your stay we do offer 24/7 staff assistance, and we are happy to send out an experienced staff member to address anything that is not up to par. In an attempt to avoid confusion, we do send out emails prior to arrival noting for all guests that we do provide only a starter supply of the above mentioned items. We are very if you assumed we would supply these for your entire stay. There are several stores within a few minutes drive of this cabin where you can purchase grocery and necessity items that you may need throughout your stay. We hope you will choose to visit us again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Aditya B.
Reviewed On: 7/6/2018
Almost Heaven Stay The cabin itself was very clean. However, the grill we planned to use that night had so much grease inside and around it we felt it was unsafe to use. The person spoke to in about it did send someone out but it was still not safe to use. The gravel in the driveway was very loose which made driving up it tricky. The cabin itself was clean and the staff we spoke to were pleasant to deal with. As usual, we had a great time exploring the Smoky Mountains! Response from Elk Springs Resort Cabin Rentals; Tuesday, July 31, 2018 Thank you for taking the time to share your experience with us, Teresa. We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue. We are happy to report this has been taken care of. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 7/31/2018
New Year 2019vacation Excellent property. This home is located in a beautiful neighborhood. the ONLY drawback is that it is located in on a rocky road unlike all the other homes. The house is up along the mountain and if it snows there will be no way to make it up without 4x4 and possibly chains. Pretty much all the other homes are on standard streets along the mountain which would be much easier to access. other than that the home was perfect. Response from Elk Springs Resort Cabin Rentals; Sunday, January 6, 2019 Thank you for your kind review, Marcos. We are pleased to hear you enjoyed your recent stay at Almost Heaven! It would be a pleasure to serve you again in the future. I'm sure one of our experienced Sales Representatives will be happy to help you find a cabin in a better location for you. Don't forget to mention you are a returning customer to receive 10% off your next stay!
- Marcos O.
Reviewed On: 1/5/2019
Great Cabin! Although this cabin was located at a resort, this particular cabin was somewhat off to the side from the rest and we loved that! It was a great experience being the first time we stay at a cabin. We loved everything about it. We had 12 people and it was big enough for everyone. Loved the layout and especially that all the room are well spread out throughout the three floors. I strongly recommend :) Response from Elk Springs Resort Cabin Rentals; Wednesday, October 24, 2018 Thank you for your kind review, Perla! We are delighted to hear your stay was exceptional. It sounds like you found the perfect cabin! We enjoyed having you as our guest and hope you will consider staying with us again in the future.
- Perla A.
Reviewed On: 10/23/2018
Family vacation Everything was nice except the driveway it was very very horrible and scary we didn't think we could make it in our cars but managed that driveway really needs paving it's dangerous Response from Elk Springs Resort Cabin Rentals; Tuesday, April 2, 2019 We are pleased to hear you enjoyed your overall cabin stay, Kalekeia. Thank you for your feedback regarding the driveway. I will be sure to report this to the proper department for review. It sounds like you had a great time in the cabin itself but only the driveway was an issue. I'm sure one of our experiences Reservation Specialist will be happy to help you find a cabin for your next visit that had a bit easier access. We encourage guests to book direct and save up to 15% on your booking. Thank you!
- Kalekeia T.
Reviewed On: 4/2/2019
Awesome Place Great View, very cozy. Response from Elk Springs Resort Cabin Rentals; Saturday, March 30, 2019 Thank you for your kind review, Brent! We are pleased to hear you enjoyed your recent stay at Almost Heaven. Remember, as a repeat visitor you will save 10% on future stays.
Reviewed On: 3/30/2019
Sit Back and Relax Love, love, loved our stay at Elk Springs! We felt like we were in a cabin but with all the comforts of home! And we loved having a pool table and air hockey right there as well as the home theatre. Awesome!!!
- Lynn V.
Reviewed On: 7/4/2013
Family Vacation 2013 The 10 of us had an AMAZING time last week!!! The cabin was perfect in every way. The only thing that we found was there really was not enough towels and wash cloths for 10 people on a daily basis, and the ironing board is broken...but that would not stop us from coming back to Almost Heaven...and with the beautiful mountain views the name is so fitting!!!
- Joyce W.
Reviewed On: 6/17/2013
A Taste of Heaven Our stay at Almost Heaven was great. The view was breathtaking. The experience was peaceful. We would definitely visit again!
- Ken D.
Reviewed On: 7/19/2013
A breath taking view a breath taking view, nestled in the mountains; but the cabin is not well insulated; temp may hit 88 in the upper level; those in the middle level can hear what's going on in the upper level (no privacy); the dishwasher was busted; the linen in the lower level was not changed; there was not enough supply of toilet paper or trash bags; the road to the cabin was full of holes. We had to call maintenance on different times. I think its overpriced for the expectations. But I must say, the view is priceless.
Reviewed On: 12/3/2013
Squeaky Floors Too Much To Take We enjoyed the view of the cabin. The construction of the cabin was poor. We have never heard floors squeak the way "Almost Heaven" floors squeaked. It was awful. My husband and I were on the main floor, our daughter and her husband on the top and our son and his family in the basement. Whenever anyone on the top floor got out of their bed, it would wake us on the main floor and if we on the second floor got up, we would wake the family below. No matter how we tiptoed, it was unavoidable. I hope the Company that built that cabin, did not build the others. I enjoyed the process of renting the cabin, but as far as the cabin, I wouldn't recommend it to anyone, unless they would all stay on the same floor. The kitchen didn't even have pot holders and knives should be tossed and new ones purchased. We enjoyed the time as a family, but the squeaky floors made for sleepless nights. Thank you
- Thomas C.
Reviewed On: 8/23/2013
Great Smokey Vacation!!! We just returned from a week family vacation! It was amazing. We ventured into this with 2 families. Ours has 4 children and the other had 5. "Almost Heaven" was perfect for these dynamics. It was large enough for everyone to have great accommodations.<br/><br/>The bottom floor was fantastic for the kids. The games and space kept them entertained while we were at the cabin. Most importantly it gave the adults some decompression time from all of the daytime mountain activities.<br/><br/>The following are not complaints but recommendations to enhance what was already a great experience.<br/><br/>1) The Master Bath with heart tub is located directly below where we had all the kids. With the bare floor above you can hear EVERYTHING. Even whispers can be heard. I would strongly recommend carpeting with thick padding as we felt like we drew the short stick staying in that room.<br/><br/>The Sauna did not hit any heat level that made it worth using that was a disappointment.<br/><br/>Being a high end cabin it would be nice for the movie room to have more modern equipment. We couldn't understand why there were no Blue Ray players (Which is what we brought) or any modern connections to use Apple TV PC or other devices.<br/><br/>We had a few minor issues when we arrived with a shortage of linens but the staff was great and ran it right over to us! <br/><br/>One note to folks that are used to VRBO's. This is corporate which means a great service delivered. But there is not that personal touch of a private rental meaning: don't expect literature of the area or the Pantry stocked with leftover items of previous vacationers or games, toys etc.. for the kiddo's<br/><br/>Thanks for a great location to make camp while we fully enjoyed the great Gatlinburg area!<br/><br/>
- Bob F.
Reviewed On: 8/12/2013
Almost Heavenly Loved it! hated going up the hill to get to the house though. Only problem was that the dish washer was not working properly by the last night. It started leaking. Plenty of space for everyone.
Reviewed On: 10/3/2013
Second stay We love the cabins at Elk Springs. This was our second family trip at Christmas. A few comments: the hot water was not sufficient for two showers at the same time, the cabin looked like it had not been recently swept when we checked in (leaves piled up in front of the door, dead lady bugs on the floors inside), also we didn't have enough garbage bags. We knew to come prepared to buy toilet paper and paper towels, but it seems like gqrbage bags should be provided by maintenance. Overall, our stay was fantastic, so the little inconveniences were not a big deal.
Reviewed On: 1/1/2014
Best Location on the Property Loved the location, on top of the hill overlooking the property with the mountains in the background. Great cabin with superb amenities, it was just right for our party of 11.
- Ernest M.
Reviewed On: 6/24/2014
Fantastic resort!! These cabins are amazing!! We will go to Elk Springs again and again!!
- Corrie W.
Reviewed On: 2/19/2014
Guys Weekend It was great. Could have used more trash space outside. The cans filled up quickly. Also possibly cheaper transportation to and from downtown. about $60 each way.
Reviewed On: 3/11/2014
Loved it! This cabin was simply a delight.
- Nikki B.
Reviewed On: 7/16/2014
ALMOST HEAVEN VERY GOOD
- Richard S.
Reviewed On: 6/28/2014
Holes in the roof !! We stayed as a group of 3 families. I was on the main floor with my family. In the middle of the night, the family on the top floor, spilled a glass of water, and it seeped through the roof, exactly on my face. That was the scariest feeling I had, in my life.<br/>The customer service rep. told me &#x2018;The cabins are supposed to have roofs like that, and I should have been aware of that&#x2019;. <br/>I don&#x2019;t live in a cabin, and I am sure most of the people don't. One can hear other people walking in any of the rooms in the property.<br/>Don't choose this property if you want a peaceful vacation.<br/> If you want action, and sleepless nights, go for it ....<br/>It was not "almost heaven", rather "definitely ****".<br/>
- Munish G.
Reviewed On: 4/16/2014
Paradise The accommodations were wonderful. Simply the most beautiful vacation place we have ever been too
- Carol T.
Reviewed On: 10/2/2014
Amazingly awesome stay at Almost Heaven My family of 6 recently stayed at Almost Heaven. I was extremely impressed with how beautiful the large cabin was. We had so much fun hanging out in the outdoor hot tub, playing pool and air hockey, taking a sauna and watching movies in the home theatre room. The cabin was so roomy but so well decorated and furnished that you felt so relaxed and comfortable. We saved a lot of money on not having to eat out for 4 days because I enjoyed cooking in the cabin and the kitchen was very well equipped. The view from both the decks were amazing. We all sat out there one evening drinking wine and watching a thunderstorm roll over Mt. Laconte. The drive up to our cabin was a beautiful. Loved how the resort was laid out. I would highly recommend Elk Springs resort and especially the cabin, Almost Heaven.
- Tammy D.
Reviewed On: 9/8/2014
Almost Heaven This cabin was very clean and spacious. The kids enjoyed the air hockey, pool table, and theater. The cabin was located very close to downtown Gatlinburg. The staff was helpful and friendly. Checking in and out was simple. We will definitely stay at Elk Springs Resort again.
- Jessica H.
Reviewed On: 7/15/2014
not worth the money i paid 2 things we lookef forward to the most turned out to be the biggest disappointment. The projector is of very poor quality. The sauna doesn't get hot enough. Besides, upstairs and main floor shares one AC. Upstairsgets hot if the main floor is at a comfortable temperature. The washing machine is extremely loud. The matresses are of poor quality too. I would never stay at this cabin againunless the owner fixes the above problems.
- Sunray C.
Reviewed On: 7/12/2014
A good place to stay Only the hot tub is not so good. It has strong smell.
- Guangxu J.
Reviewed On: 9/17/2014
Overpriced but ok stay It was a nice cabin but for that price I was expecting more. The furnishings were nice and the beds were comfy but the bathrooms were just ok. There were cobwebs and millipedes EVERYWHERE! The windows were cheap and didn't work well. The sauna seemed to be added just to add to the cost. It didn't heat up well at all nor did it retain the heat as there was an open duct going into the downstairs bedroom. However the staff was friendly and gave us an hour later to checkout. It wasn't a terrible experience I just expected more.
Reviewed On: 7/29/2014
awesome the cabin is very nice and the view was amazing.
- William J.
Reviewed On: 9/4/2014
Almost Haven ENjoyed our stay, however the theatre room was not at all what was pictured and that is one of the main reasons we chose this cabin. The sauna did not work either. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 28, 2017 We are happy you enjoyed your stay, however, disheartened to hear you experienced these issues. Please do not hesitate to contact us should you find yourself in this situation in the future. We care about the quality of your stay and will work diligently to ensure all of the amenities are fully functional. We provide 24/7 guest assistance to ensure any issue discovered can be resolved quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Traci H.
Reviewed On: 1/16/2015
Review Nice place.
Reviewed On: 10/21/2014
My great relaxing vacation !!!! I really had a wonderful experience at the Elk Springs cabin! The cabin was everything I hoped it would be and more! The cabin was clean and fully equipped to furnish all of my and guest needs! I definitely will be returning back soon!!!
- Rataba R.
Reviewed On: 12/16/2014
Epic stay at Elks Resort (Almost Heaven) Our stay at Almost Heaven Elk Springs resort was absolutely wonderful the staff was even better the cabin that we first rented the heat went out and before we even left Atlanta the elk springs resort staff had already called us and upgraded us to a larger cabin. Cabin was clean cozy and fully loaded.
- Catrina G.
Reviewed On: 1/27/2015
Wonderful Stay! We had a wonderful time at the cabin Almost Heaven. My family and I could have spent the entire time in the cabin with nothing else planned and had a great time. The cabin was very clean and the customer service was superb. I was contacted several times before and during my stay to make sure that everything was satisfactory. I would definitely recommend Elk Springs Resort Cabin Rentals to anyone looking to vacation in the area.
Reviewed On: 12/31/2014
RICHARD S. ABSOLUTELY WONDERFUL. Response from Elk Springs Resort Cabin Rentals; Friday, July 17, 2015 We love to get wonderful reviews from guests who thoroughly enjoyed their stay with us. Thank you for choosing Elk Springs Resort for your vacation destination. Hurry back for another stay in the near future!
- Richard S.
Reviewed On: 7/11/2015
Best Cabin EVER!!! Yes Almost Heaven This was our 1st cabin experience. There are no words that I can use to explain how our family feels about our vacation there. Everything was Perfect. Kids did not want to go home loved the cabin more than the sight seeing. Location was top notch. The cleaness and furniture was truly amazing. This will be our future vacation again next time 2016 Christmas!
- Laura P.
Reviewed On: 7/22/2015
Great trip! Cabin was beautiful. Property close to town. Was exceptionally clean when we arrived. Really enjoyed all the cabin had to offer. Only thing that was different than what is pictured was the movie room. It has couches instead of theater seating. The televisions in the bedrooms are very small. Otherwise no complaints! Excellent spot.
Reviewed On: 3/13/2015
April in Almost Heaven This was our fourth stay at an Elk Springs Cabin and our least favorite. The cabin is showing age and wasn't as nice as our other cabins. Wine Down and Creek Song are spectacular so we were expecting a similar cabin because the cost was comparable. We were disappointed because we weren't able to get into our cabin until close to 5:00 because the cleaners had left their cleaner products behind but were not at the cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, June 25, 2017 Thank you for your feedback, Lisa. It is regrettable that you did not enjoy your visit with us. As you know from previous stays, we have several luxurious cabins to choose from. We do hope you will not consider this a bad stay and more of a "this is not the right cabin for me" booking. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Reviewed On: 5/14/2015
The View was Awesome. This is a very nice cabin. The view is amazing. We had a great time. Property is maintained very well. Elk Springs has great customer service. They work with you. We had only one maintenance issue but was resolved quickly. Thank You Elk Springs and the employees. This is the best place to stay!
Reviewed On: 6/15/2015
Almost Heaven Review Almost Heaven was the perfect place for friends to gather to celebrate our 40th wedding anniversary. This was our second stay at Elk Springs Resort and once again we found the cabin clean and well appointed with everything needed for a perfect vacation. In fact the experience was so perfect we ended up extending our stay. When anyone says they are going to Gatlinburg I always recommend Elk Springs Resort.
- Julie C.
Reviewed On: 6/7/2015
they have no customer service quality skills I staywd at almost heaven & it needed several repairs. The biggest issue was My Jacuzzi did not work, they never repaired it nor did they offer us anything for compensation not even a gift certificate. I think that is very bad customer service!! Response from Elk Springs Resort Cabin Rentals; Sunday, June 25, 2017 I am very sorry that we weren't able to fix the jacuzzi jets for you during your stay. It needed a special part that had to be ordered. Per our reservation agreement, we do not offer refunds for non-working amenities. We do our best to fix any issues you have during your stay, but we feel there are several other aspects of your cabin and surrounding areas for you to enjoy that would more than make up for the lack of use of the jacuzzi. Despite your disappointment with this stay, we do hope you would consider a future stay with us.
- Wilma S.
Reviewed On: 6/16/2015
Good place for a family vacation Overall, it was good and I recommend Elk Springs Resort, but not this cabin.<br/><br/>What did we like:<br/>Location, mountain views, hot tub, media room, pool table and air hockey, cleanliness, amount of space, and the easy check in and check out. The reservation agent was excellent.<br/>What could have been better?<br/>Pest control, noisy washer, squeaky floors, privacy between floors, showers, parking, and removal of big tree blocking the view. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for your kind and honest review, Phillip. We do offer a variety of cabins with different views, amenities and locations. Our sales staff is always available to assist you with choosing the perfect cabin for your ideal getaway. Don't forget to mention you have stayed with us before so you will receive a 10% repeat guest discount.
Reviewed On: 6/4/2015
Outstanding retreat! Beautiful cabin and beautiful view! Had 6 kids with my husband and I (each of our 3 brought a friend) and there was plenty of room. Kids loved the pool table and theatre room. Would stay again! Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for allowing us to be a part of your exceptional family vacation, Esther! We certainly agree, Almost Heaven is a wonderful cabin with a variety of amenities to keep the whole family busy. We would love for you and your family to join us again in the near future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Reviewed On: 6/30/2015
Awesome Cabin The cabin was great. Everything there was above expectations. It was very clean, had nice beds, love the unique design of showers and one room did had the heart shaped red tub. You can sleep more than 12-16 people in this cabin as it had had sufficient beds. Its close to Gatlinburg downtown, so everything is convenient. What I didn't like was the fact that the Grill was dirty. A tree blocked our view for the lovely mountains. There is a steep hill to get to the cabin which is a gravel road. I always had the fear that my car tires are gonna burst somehow(although nothing happened).<br/><br/>Overall, its a 9 out of 10. Loved staying over there. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 29, 2015 Thank you for your review and letting us know that you enjoyed your stay! I can assure you that car tires are very durable and can drive over the small stones in this gravel driveway without the tires bursting. We would never have conditions that might cause damage to people or their cars. I am sorry that you found a dirty grill upon arrival. Our housekeeping staff must have overlooked this and we would have surely sent them out to clean it for you if you had only called to let us know. Please remember this on your next stay. Customer service is just a phone call away and we will do our best to take care of any issues you report during your stay.
Reviewed On: 7/29/2015
Awesome Stay at (aptly named ) Almost Heaven!! Elk Springs was the perfect place to stay. The staff, although never met in person, was very helpful on the phone and the cabin was very clean. Aside from the stray dead ant (at least they were dead) everything else was in perfect condition. The only negative is the one tree top partially blocking a potentially perfect view. Not sure if there's anything that could be done, but if the one treetop was gone, it would truly be Heaven, not just almost. Elk Springs saved our vacation after a horrible experience with a Wyndham/Sugar Maple cabin. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 11, 2015 Lisa, thank you for sharing your experience with us. We appreciate you letting us know that we provided excellent customer service and a clean cabin for your enjoyment. Unfortunately, you will get a dead bug or two in the cabin and this can't be prevented. There are future plans for some more development in the resort, so maybe one day, that amazing view will become a reality.
- Lisa P.
Reviewed On: 8/10/2015
Almost Heaven Overall it was a good experience. The coffee maker and both toasters did not work properly. And the gas grille was not functional. Other than those things it was great. For the money I paid, I expected everything to work. Response from Elk Springs Resort Cabin Rentals; Thursday, September 24, 2015 Rick, we would have loved the opportunity to assist you with your minor issues while you were a guest here. We do regular maintenance walks to check for damaged items in the cabins. Our housekeeping staff also checks to be sure small appliances are working when they clean the cabins. For all of these items to stop working at once is rather unusual. We had no reports from the previous guests or from you during your stay to alert us to any problems. A quick call to Customer Service would have resulted in maintenance being dispatched and at your cabin within minutes. We keep small appliances on hand and would have gladly brought you new ones to replace the ones that weren't working. If we were not able to get your gas grill started for you, we would have brought you a brand new one. Customer satisfaction is very important to us and we sincerely apologize that you experienced these issues during your stay.
- Rick W.
Reviewed On: 9/22/2015
We had a great time and enjoyed our stay! There were a couple of things that needed fixing and attention but overall a great time!
Reviewed On: 5/19/2017
We stayed in Almost Heaven for a weekend and our family was in love with this cabin beautiful view. Plenty of space for a big family simply amazing....
Reviewed On: 12/30/2016
We had an amazing stay at Almost Heaven. We traveled with three tweens and a teenager and we had plenty of space for everyone. The kids (and adults) loved the lower-level game room! That was a huge hit with all of us and we enjoyed playing pool and air hockey. We also loved the hot tub. The views from the cabin were incredible. We did need assistance with our gas log fireplace but our request was promptly fulfilled by property management. Great cabin for a large family and secluded but not a bad drive into the downtown Gatlinburg area. Close to the local grocery store and main road.
Reviewed On: 11/15/2016
My group and I were moved to this cabin after a septic issue in the last one we were in. It was definitely an upgrade in appearance and made me wish we could stay longer. The rooms were absolutely gorgeous and the view was amazing. We took full advantage of this cabin in the short amount of time we were there. I would defiantly recommend this cabin to anyone.
Reviewed On: 9/20/2016
We had a glorious time! The cabin was just the way it was represented on the video online. The views from the deck were breathtaking! We plan to return next year, hopefully to the same cabin. It was also convient to downtown and had a grocery store nearby.
Reviewed On: 9/7/2016
Almost Heaven was a wonderful vacation property for our family of ten. Everything was clean and in good condition. There was plenty of space. The management was very helpful. The location was great. We would definitely recommend this rental. The only slight problem we encountered was the fact that the kitchen was not well enough equipped with silverware and other large utensils for a group as large as the property holds.
Reviewed On: 7/28/2016
EVERYTHING WAS GREAT
Reviewed On: 6/11/2016
Had a great time with friends and family. The only suggestion I have is if you can put sign-boards from thea in road to the property would be helpful.
Reviewed On: 4/21/2016
That's exactly what I was just looking for.
Reviewed On: 2/3/2016
From the reservation to leaving, we had another wonderful time at Elk Springs. Our cabin was available early and exactly as promised. It is a pleasure to work with a group of people who always deliver what they say. We look forward to our next visit.
Reviewed On: 12/3/2015
We enjoyed our week long stay in almost heaven. The location was great with an amazing view! We loved the theater. It would be helpful to have the last row raised so when you sit down you still have the full view of the screen. All the rooms were comfortable. Several of the beds were hard to keep the sheets on and some towels were real thin. The company was excellent and addressed us in a very timely manner.
Reviewed On: 11/30/2015
Cabin was incredible. Everything was completely ready for us. The grill knobs had been burned out by a previous guest at our cabin. I notified management and there was a brand new grill waiting for us when we got back to the cabin. Above and beyond service! I would recommend Elk Springs to ANYONE.
Reviewed On: 10/24/2015
Overall it was a good experience. The coffee maker and both toasters did not work properly. And the gas grille was not functional. Other than those things it was great. For the money I paid, I expected everything to work.
Reviewed On: 9/22/2015
Elk Springs was the perfect place to stay. The staff, although never met in person, was very helpful on the phone and the cabin was very clean. Aside from the stray dead ant (at least they were dead) everything else was in perfect condition. The only negative is the one tree top partially blocking a potentially perfect view. Not sure if there's anything that could be done, but if the one treetop was gone, it would truly be Heaven, not just almost. Elk Springs saved our vacation after a horrible experience with a Wyndham/Sugar Maple cabin.
Reviewed On: 8/10/2015
The cabin was great. Everything there was above expectations. It was very clean, had nice beds, love the unique design of showers and one room did had the heart shaped red tub. You can sleep more than 12-16 people in this cabin as it had had sufficient beds. Its close to Gatlinburg downtown, so everything is convenient. What I didn't like was the fact that the Grill was dirty. A tree blocked our view for the lovely mountains. There is a steep hill to get to the cabin which is a gravel road. I always had the fear that my car tires are gonna burst somehow(although nothing happened).<br/><br/>Overall, its a 9 out of 10. Loved staying over there.
Reviewed On: 7/29/2015
This was our 1st cabin experience. There are no words that I can use to explain how our family feels about our vacation there. Everything was Perfect. Kids did not want to go home loved the cabin more than the sight seeing. Location was top notch. The cleaness and furniture was truly amazing. This will be our future vacation again next time 2016 Christmas!
Reviewed On: 7/22/2015
ABSOLUTELY WONDERFUL.
Reviewed On: 7/11/2015
Beautiful cabin and beautiful view! Had 6 kids with my husband and I (each of our 3 brought a friend) and there was plenty of room. Kids loved the pool table and theatre room. Would stay again!
Reviewed On: 6/30/2015
I staywd at almost heaven & it needed several repairs. The biggest issue was My Jacuzzi did not work, they never repaired it nor did they offer us anything for compensation not even a gift certificate. I think that is very bad customer service!!
Reviewed On: 6/16/2015
This is a very nice cabin. The view is amazing. We had a great time. Property is maintained very well. Elk Springs has great customer service. They work with you. We had only one maintenance issue but was resolved quickly. Thank You Elk Springs and the employees. This is the best place to stay!
Reviewed On: 6/15/2015
Almost Heaven was the perfect place for friends to gather to celebrate our 40th wedding anniversary. This was our second stay at Elk Springs Resort and once again we found the cabin clean and well appointed with everything needed for a perfect vacation. In fact the experience was so perfect we ended up extending our stay. When anyone says they are going to Gatlinburg I always recommend Elk Springs Resort.
Reviewed On: 6/7/2015
Overall, it was good and I recommend Elk Springs Resort, but not this cabin.<br/><br/>What did we like:<br/>Location, mountain views, hot tub, media room, pool table and air hockey, cleanliness, amount of space, and the easy check in and check out. The reservation agent was excellent.<br/>What could have been better?<br/>Pest control, noisy washer, squeaky floors, privacy between floors, showers, parking, and removal of big tree blocking the view.
Reviewed On: 6/4/2015
This was our fourth stay at an Elk Springs Cabin and our least favorite. The cabin is showing age and wasn't as nice as our other cabins. Wine Down and Creek Song are spectacular so we were expecting a similar cabin because the cost was comparable. We were disappointed because we weren't able to get into our cabin until close to 5:00 because the cleaners had left their cleaner products behind but were not at the cabin.
Reviewed On: 5/14/2015
Cabin was beautiful. Property close to town. Was exceptionally clean when we arrived. Really enjoyed all the cabin had to offer. Only thing that was different than what is pictured was the movie room. It has couches instead of theater seating. The televisions in the bedrooms are very small. Otherwise no complaints! Excellent spot.
Reviewed On: 3/13/2015
Our stay at Almost Heaven Elk Springs resort was absolutely wonderful the staff was even better the cabin that we first rented the heat went out and before we even left Atlanta the elk springs resort staff had already called us and upgraded us to a larger cabin. Cabin was clean cozy and fully loaded.
Reviewed On: 1/27/2015
ENjoyed our stay, however the theatre room was not at all what was pictured and that is one of the main reasons we chose this cabin. The sauna did not work either.
Reviewed On: 1/16/2015
We had a wonderful time at the cabin Almost Heaven. My family and I could have spent the entire time in the cabin with nothing else planned and had a great time. The cabin was very clean and the customer service was superb. I was contacted several times before and during my stay to make sure that everything was satisfactory. I would definitely recommend Elk Springs Resort Cabin Rentals to anyone looking to vacation in the area.
Reviewed On: 12/31/2014
I really had a wonderful experience at the Elk Springs cabin! The cabin was everything I hoped it would be and more! The cabin was clean and fully equipped to furnish all of my and guest needs! I definitely will be returning back soon!!!
Reviewed On: 12/16/2014
Nice place.
Reviewed On: 10/21/2014
The accommodations were wonderful. Simply the most beautiful vacation place we have ever been too
Reviewed On: 10/2/2014
Only the hot tub is not so good. It has strong smell.
Reviewed On: 9/17/2014
My family of 6 recently stayed at Almost Heaven. I was extremely impressed with how beautiful the large cabin was. We had so much fun hanging out in the outdoor hot tub, playing pool and air hockey, taking a sauna and watching movies in the home theatre room. The cabin was so roomy but so well decorated and furnished that you felt so relaxed and comfortable. We saved a lot of money on not having to eat out for 4 days because I enjoyed cooking in the cabin and the kitchen was very well equipped. The view from both the decks were amazing. We all sat out there one evening drinking wine and watching a thunderstorm roll over Mt. Laconte. The drive up to our cabin was a beautiful. Loved how the resort was laid out. I would highly recommend Elk Springs resort and especially the cabin, Almost Heaven.
Reviewed On: 9/8/2014
the cabin is very nice and the view was amazing.
Reviewed On: 9/4/2014
It was a nice cabin but for that price I was expecting more. The furnishings were nice and the beds were comfy but the bathrooms were just ok. There were cobwebs and millipedes EVERYWHERE! The windows were cheap and didn't work well. The sauna seemed to be added just to add to the cost. It didn't heat up well at all nor did it retain the heat as there was an open duct going into the downstairs bedroom. However the staff was friendly and gave us an hour later to checkout. It wasn't a terrible experience I just expected more.
Reviewed On: 7/29/2014
This cabin was simply a delight.
Reviewed On: 7/16/2014
This cabin was very clean and spacious. The kids enjoyed the air hockey, pool table, and theater. The cabin was located very close to downtown Gatlinburg. The staff was helpful and friendly. Checking in and out was simple. We will definitely stay at Elk Springs Resort again.
Reviewed On: 7/15/2014
2 things we lookef forward to the most turned out to be the biggest disappointment. The projector is of very poor quality. The sauna doesn't get hot enough. Besides, upstairs and main floor shares one AC. Upstairsgets hot if the main floor is at a comfortable temperature. The washing machine is extremely loud. The matresses are of poor quality too. I would never stay at this cabin againunless the owner fixes the above problems.
Reviewed On: 7/12/2014
VERY GOOD
Reviewed On: 6/28/2014
Loved the location, on top of the hill overlooking the property with the mountains in the background. Great cabin with superb amenities, it was just right for our party of 11.
Reviewed On: 6/24/2014
We stayed as a group of 3 families. I was on the main floor with my family. In the middle of the night, the family on the top floor, spilled a glass of water, and it seeped through the roof, exactly on my face. That was the scariest feeling I had, in my life.<br/>The customer service rep. told me ‘The cabins are supposed to have roofs like that, and I should have been aware of that’. <br/>I don’t live in a cabin, and I am sure most of the people don't. One can hear other people walking in any of the rooms in the property.<br/>Don't choose this property if you want a peaceful vacation.<br/> If you want action, and sleepless nights, go for it ....<br/>It was not "almost heaven", rather "definitely ****".<br/>
Reviewed On: 4/16/2014
It was great. Could have used more trash space outside. The cans filled up quickly. Also possibly cheaper transportation to and from downtown. about $60 each way.
Reviewed On: 3/11/2014
These cabins are amazing!! We will go to Elk Springs again and again!!
Reviewed On: 2/19/2014
We love the cabins at Elk Springs. This was our second family trip at Christmas. A few comments: the hot water was not sufficient for two showers at the same time, the cabin looked like it had not been recently swept when we checked in (leaves piled up in front of the door, dead lady bugs on the floors inside), also we didn't have enough garbage bags. We knew to come prepared to buy toilet paper and paper towels, but it seems like gqrbage bags should be provided by maintenance. Overall, our stay was fantastic, so the little inconveniences were not a big deal.
Reviewed On: 1/1/2014
a breath taking view, nestled in the mountains; but the cabin is not well insulated; temp may hit 88 in the upper level; those in the middle level can hear what's going on in the upper level (no privacy); the dishwasher was busted; the linen in the lower level was not changed; there was not enough supply of toilet paper or trash bags; the road to the cabin was full of holes. We had to call maintenance on different times. I think its overpriced for the expectations. But I must say, the view is priceless.
Reviewed On: 12/3/2013
Loved it! hated going up the hill to get to the house though. Only problem was that the dish washer was not working properly by the last night. It started leaking. Plenty of space for everyone.
Reviewed On: 10/3/2013
We enjoyed the view of the cabin. The construction of the cabin was poor. We have never heard floors squeak the way "Almost Heaven" floors squeaked. It was awful. My husband and I were on the main floor, our daughter and her husband on the top and our son and his family in the basement. Whenever anyone on the top floor got out of their bed, it would wake us on the main floor and if we on the second floor got up, we would wake the family below. No matter how we tiptoed, it was unavoidable. I hope the Company that built that cabin, did not build the others. I enjoyed the process of renting the cabin, but as far as the cabin, I wouldn't recommend it to anyone, unless they would all stay on the same floor. The kitchen didn't even have pot holders and knives should be tossed and new ones purchased. We enjoyed the time as a family, but the squeaky floors made for sleepless nights. Thank you
Reviewed On: 8/23/2013
We just returned from a week family vacation! It was amazing. We ventured into this with 2 families. Ours has 4 children and the other had 5. "Almost Heaven" was perfect for these dynamics. It was large enough for everyone to have great accommodations.<br/><br/>The bottom floor was fantastic for the kids. The games and space kept them entertained while we were at the cabin. Most importantly it gave the adults some decompression time from all of the daytime mountain activities.<br/><br/>The following are not complaints but recommendations to enhance what was already a great experience.<br/><br/>1) The Master Bath with heart tub is located directly below where we had all the kids. With the bare floor above you can hear EVERYTHING. Even whispers can be heard. I would strongly recommend carpeting with thick padding as we felt like we drew the short stick staying in that room.<br/><br/>The Sauna did not hit any heat level that made it worth using that was a disappointment.<br/><br/>Being a high end cabin it
Reviewed On: 8/12/2013
Our stay at Almost Heaven was great. The view was breathtaking. The experience was peaceful. We would definitely visit again!
Reviewed On: 7/19/2013
Love, love, loved our stay at Elk Springs! We felt like we were in a cabin but with all the comforts of home! And we loved having a pool table and air hockey right there as well as the home theatre. Awesome!!!
Reviewed On: 7/4/2013
The 10 of us had an AMAZING time last week!!! The cabin was perfect in every way. The only thing that we found was there really was not enough towels and wash cloths for 10 people on a daily basis, and the ironing board is broken...but that would not stop us from coming back to Almost Heaven...and with the beautiful mountain views the name is so fitting!!!
Reviewed On: 6/17/2013
My family had a beautiful time at Almost Heaven. The cabin not only lived up to its name, it also exceeded our expectations. The staff was extremely responsive to our requests. For example, I called with a question about the theater room projector and asked for a return phone call. Instead of just retuning my call, the facilities guy showed up within minutes. He answered all of our questions and made sure everything was up and running for our movie night. Finally, we are forever grateful to the staff for finding and returning my Grandfather's retirement ring!
Reviewed On: 6/13/2013
The house is not completely as described and is not nearly as big as it looks in the pictures. For the cost it was not worth the money. It was the most ill-equipped house we've ever stayed in. Towels were few and flimsy, gas grill was disgustingly filthy. Rocking chairs..says 8, we had 5. Not master suites, only one was a true master suite, the others were king beds with a bathroom next to them. That is not the definition of a suite. Pictures are outdated, funny that the one you sent in the email for the survey is one of them. No movie theater seating, but two couches. The noise was beyond belief. We could hear every movement of the two girls in the bedroom above us. Every time they went to the bathroom, even opening a dresser drawer. I honestly thought someone was in our room in the middle of the night, but it was the sound from the bedroom above us. I would never recommend this home to anyone. Especially for over $400 per evening. It was clean (other than the grill), that was a plus, but I wou
Reviewed On: 4/17/2013
Great Property - Wonderful trip, we had a great time! Only issue we had was with the heat where the upstairs was always very hot and the basement was extremely cold. Also, we had to go buy spray because of issues with wasp in the upstairs area. Even with those issues, management was attentive and they did send someone out to look at the heat pretty quick. With all that being said, I would book again. :-)
Reviewed On: 4/14/2013
We had a wonderful family time. A trip we all will remember!!
Reviewed On: 3/24/2013
This was my first time to Gatlinburg and I had an awesome time! The cabin was beautiful and spacious. I wish we could've stayed longer!!
Reviewed On: 3/19/2013
We just took our first 'adult family vacation'. We had three adult couples and two preschoolers...this cabin was PERFECT for our group -- the top floor was great for the family of four.<br/>The location was an easy 10 minutes from town, a quick ride to the only grocery store in the area (way too far to get your regular supplies from Walmart). Trolley stop was also close by but the 'run times' are not very helpful during spring break week -- we saw them all over the place during the weekend when crowds were up.<br/>The cabin property was soooo nice and well maintained. Being one of the higher cabins, we could look down the hill and see a view not everyone could see -- many of the cabins have unique roof colors.<br/>We had one maintenance problem and we were taken care of within two hours. <br/>If we are lucky enough to do this again, we will CERTAINLY make our plans with ELK SPRINGS RESORTS.
Reviewed On: 3/18/2013
Great Winter get away AWESOME views great times with friends
Reviewed On: 3/3/2013
we have stayed in a cabin for 14 years. first time with elk springs. LOVED THE CABIN. we will be back.
Reviewed On: 2/25/2013
We come to Gatlinburg every winter...but never stay at the same place twice. That changed this we chose to stay at the same cabin as last year due to the great experience. The cabins are the best in the Smokies for sure. The staff, whether working with me on reservations and cost, or the seamless check-in process, or just checking to make sure our stay was going well...was absolutely wonderful! We'll be back next year for sure!
Reviewed On: 2/12/2013
I couldn't have found a better place to vacation. The cabin location and and apperance was breathtaking!
Reviewed On: 1/30/2013
Had a great long weekend catching up with some friends. The cabin is in a great location, just outside of the crowds of Gatlinburg, but easy enough to make it into town if you need anything or want to do some sightseeing. There were 8 of us total (4 adults and 4 kids) and the accommodations worked out pretty much perfectly. I hope that we are able to return sometime soon.
Reviewed On: 1/23/2013
Our family of 7 had a wonderful experience in Almost Heaven at Elks Springs Resort. The staff was helpful throughout the process; the cabin clean, and the location had an incredible view. The air hockey game didn't really work well and noise is a factor with all those wood floors, but those are minor issues. We hope to return!
Reviewed On: 1/3/2013
Very clean, very roomy! Would surely stay here again!
Reviewed On: 11/27/2012
We had a wonderful family renunion. Our home was called Almost Heaven, it could not have been named more appropriately. We hiked, played games, watched movies in our very own movie theatre, we relaxed in our very own hot tub. The scenary from our house was spectacular!!!
Reviewed On: 11/26/2012
We loved the cabin... it is great for families and youth groups. The only issue is noise. You can hear the bedroom below due to the flooring also being the ceiling.
Reviewed On: 11/6/2012
Magnificent views, beautiful quiet resort, perfect location for arts and crafts lovers. Loved the express check-in and check-out, no need to go to the office.
Reviewed On: 10/30/2012
Awesome cabin! Best view in resort! Super clean! Close to everything. Definitely will come again.
Reviewed On: 10/28/2012
The view is awesome from this cabin! We had 7 guests, plenty of space for everyone! Highly recommend this cabin and Elk Springs!
Reviewed On: 8/27/2012
The cabin is perfectly located not too far from anything but secluded enough to make you feel like you are away from it all. The view is amazing from dawn to dusk and at night with the stars it is truly awesome. I have no complaints about Almost Heaven and Gatlinburg has so much to offer. Wish we had decided to spend longer. According to my 7 year old "this is awesome so why do we have to leave?"
Reviewed On: 8/20/2012
The cabin was immaculate. However, the shower floors were filthy. The fridge did not keep cool and we had to put all meats in the freezer and drinks in a cooler with ice. the rooms without fans were incredibly hot at night. despite that, the views were amazing and the location was close to pigeon forge and shopping. Our family will definitely be returning.
Reviewed On: 7/29/2012
I LOVE LOVE LOVE my stay at the Elk spring resort. I will visit again!!!!<br/>
Reviewed On: 7/24/2012
Overall, experience was very good. The game room area is nice, although the Air Hockey Game's table top needs replacing, the pool table, sauna room and hot tub are in great condition. Did have one problem with front office. Apparently, they (Office) scheduled movers to replace some of the old theater-room furniture. Unfortunately, the front office did not notify us - and the movers showed up on our doorstep, just when we where getting ready to venture out. I called the front office and inquired as to why we were not notified "at all". They made some week excuses, instead of apologizing. But I charge this ineptitude to inexperienced staff who forgot the definition of customer service. In spite of this problem, the overall stay was good.
Reviewed On: 7/22/2012
Cozy and super comfortable. Great spaces for our teenage kids. Close to Gatlinburg but far enough from the hustle and bustle. We loved it and will return!
Reviewed On: 7/2/2012
We had a great time. This was a family bonding experience including 6 adults and our little 3 year old grandson. He loved the stairs, so constantly he was up and down.The cabin was as advertised, very spacious and with a name of <br/>" Almost Haven", I think it was the highest cabin in that development.<br/>Thank you for making our stay very special.
Reviewed On: 6/19/2012
We rented 5 properties for 3 nights in the resort for a family gathering. I come to Gatlinburg/Pigeon Forge at least 3 times a year just to get away and this resort is similar to others I have stayed in with the exception of maintenance. Overall the cabins were "nice" BUT the furnishings and other cabin amenities desperately need to be replaced. PLEASE perform maintenance on ALL cabins. We had to go out and purchase blankets because those provided in the cabins were disgusting. I am not a picky person so if I think things should be replaced, they should. The carpets in most of the rec. rooms need to be cleaned and/or replaced. I am not talking about a few spots, but huge spills that are just grimy. These cabins are way too nice to be maintained this way. Some of the pull out beds were broken, many of the media room chairs needed repair or replacement. I took pictures of all houses before anyone stepped in so I know what they were like before our gathering. I called the front office to complain and a maintena
Reviewed On: 6/14/2012
The cabin was beautiful,the location was great with a nice view. Everything was clean and in good shape. We didn't have any problems at all with the cabin. I would recommend this cabin to my friends and family.
Reviewed On: 6/9/2012
Had a great time at the cabin!! Cabin and view was awsome! Hope to return!! Thanks!
Reviewed On: 5/13/2012
Will be returing , dont wait BOOK Your Stay now
Reviewed On: 5/2/2012
For the most part we had a great experience. There were a few things broken (one of the chairs in the Media Room) and the kitchen could have had more dish towels and other utensils but these were minor things. We loved the location in the arts community and closeness to both Pigeon Forge and Gatlinburg. The gravel road up to the cabin was steep and after it rained was slippery, but the view from the top was spectacular. Overall a great time was had by all.
Reviewed On: 4/24/2012
The Cabin we got was great, and well cleaned.<br/>The Theather is great but a maintainance is recomended as at least one Sofa is broken.<br/>A great place to spend a nice weekend.
Reviewed On: 4/16/2012
All was well except for the check-in process. We were told we would be called (via cell phone) the code to get into the cabin by 3:00pm. However, we were never called. I called twice at 3:00 and 4:00 and left messages and never received a phone call back. We were on our way to the rental office when the people we were with called the number and finally spoke to someone to get our code for the door. It was a bit frustrating that no one ever did call me to let me know our code.
Reviewed On: 4/1/2012
Elk Springs Resort Cabins are amazing. The location is convenient, the views are beautiful, and the amenities are flawless.
Reviewed On: 3/2/2012
Awesome! Best vacation ever as the kids played outside (on the property, hot tub), inside (game room, theater room) and we were very close to downtown yet away from it all. Top notch layout and furnishings...very comfortable beds!
Reviewed On: 2/24/2012
This was the best present I ever gave my kids and grandkids. 5 days in a beautiful log cabin with everything one could ask for. The town was spotless as well as the cabin and surroundings. Very friendly people. Weather perfect.
Reviewed On: 2/15/2012
Great location with an excellent view if you enjoy the community feeling of guests next door. Searched a long time and expected a bit more for the price. The amenities were there but everything needed a deep cleaning. Dust everywhere, burns on countertops, matted carpet downstairs, broken theater chairs, burned out light bulbs, dead batteries in TV remotes, and hair all over the bed linens. My daughters insisted that the linens be washed before they would sleep on them. We stayed at an adjacent property two years ago without these problems. Appears that the cleaning and maintenance focus is lacking. Overall, we enjoyed our stay, but I expected better cleaniness for the price we paid - over $600/night.
Reviewed On: 1/27/2012
We stayed at "Almost Heaven" for a long weekend. The pictures on the internet site were very accurate and represented the cabin well. There was my wife and I, our two children (3 and 5), my parents, and my brother. We stayed on the top floor where there was a king bed and bath in one room and a bunk queen bed in the other (where the kids stayed). My parents (who are older) stayed on the main (walk in) level, where there is a king bed and bath. My brother stayed on the bottom floor in a king bed with bath. Everyone had privacy and slept well. Also on the bottom floor was a pool table, air hockey, sauna, and theater room. It was simply fantastic down there. The place was very clean upon our arrival...and the decor was tasteful and in great shape! We also had a wonderful view of the Mountains! If you're looking for a cabin experience in the mountains...and want to be impressed...go to Elk Springs Resort. We will definitely be back!
Reviewed On: 1/18/2012
Nice place, beautiful view. The only problems were that the pull out bed fell in during the night and a chair in the theater room needed to be repaired. Otherwise, it was wonderful!
Reviewed On: 1/3/2012
I enjoyed my stay and look forward to returning in the future.
Reviewed On: 12/29/2011
Almost Heaven is an accurate name for this cabin. The kids loved the theater room and the adults loved the views and the hot tub. The only issue we found was the jets in the jacuzzi tub did not work, but the rain shower with the view of Mt Leconte made up for it.
Reviewed On: 12/27/2011
This is the second year we have rented a cabin from elksprings resort. The cabins are beautiful and the location is great. It's away on the mountain in a quiet area, but its not a far drive from downtown which is very convient. I recommend these cabins to everyone. We are already planning a trip back soon : )
Reviewed On: 12/12/2011
We had a wonderful time and can't wait to go back again!
Reviewed On: 12/9/2011
We had a wonderful stay (4 nights)in Elk Springs "Almost Heaven" 4 bedromm, 3.5 bath cabin. It accomodated our 6 adult, 4 children party quite comfortably. The theatre room and the view were awesome. It was fully equipped and very clean. We had a few minor maintenance problems that we reported and the staff assured us they would be addressed. I hope they will do that because this beauty is otherwise flawless. Hot tub, sauna, wet bar, pool table, air hockey - great amenities. My husband and I have stayed in one of Elk Springs one-bedroom cabins before as well and it was equally fabulous. The staff is helpful and courteous. If you want a great stay in the Smokies these are the folks to work with. Won't stay anywhere else!
Reviewed On: 10/25/2011
This was a great cabin and a great weekend with friends. There were only two problems. 1) no one could do anything about and that was the weekend wasn't long enough. We could have really stayed for a week or more if everyone had the time. 2) was something we had an issue with that could have been resolved better. We were unable to get into our cabin because the door code was not correct. We tried calling for an hour to get someone to let us into the cabin with no response. Finally we got someone to answer the phone to give us a new door code. Unfortunately, that was an hour of the vacation lost without any accomendation. The management should ensure that they have full coverage and the correct door codes prior to check-in to make sure this doesn't happen again.<br/><br/>Other than that one issue, this was a great cabin and a great time!
Reviewed On: 10/4/2011
Beautiful cabin and location! We liked the balance of the sense of community but also the seclusion of our own space within the &quot;neighborhood.&quot; Staff was very helpful. Did not feel cramped at all with a group of 14 in &quot;Almost Heaven.&quot; Probably the nicest<br/> cabin we have ever stayed in and very reasonably priced as well.
Reviewed On: 9/8/2011
The cabin was awesome. I wouldn't change anything about the decor. The mountain view was spectacular. I would love to live in Almost Heaven.
Reviewed On: 9/6/2011
The resort is advertised as luxury. It is not luxury. It is newish and adequate.
Reviewed On: 8/15/2011
We enjoyed it so much, we have decided to make this an annual family trip. The view was amazing!
Reviewed On: 8/5/2011
Almost Heaven was a beautiful cabin with great mountain views. Was very pleased. Would recommend this one.
Reviewed On: 7/31/2011

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 6 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Feb 03, 2023
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Million Dollar View.New 4

ID 219317 - 4 beds (3 king and 1 bunk). Base rent is for 12 occupants.
Gatlinburg Accommodations
Million Dollar View. New 4 Bedroom Cabin with Sauna and Private Theater Room with 9 foot Theater Screen. Relax in this upgraded luxury cabin with 4 bedrooms, 3.5 baths. Shoot a game of pool, enjoy a sauna, or relax in the hot tub looking at the mountains!. It's Almost Heaven atop looking at unrestricted views of Mt. LeConte and the Great Smoky Mountains. You can enjoy views of the mountains from all 3 levels in this cabin. Enjoy a movie in your own private theater room with leather reclining theater seats and a 9 foot theater screen. 4 Bedrooms, 3.5 Baths, 6 DVD Players, 2 Large Flat Screen TV's, Gas Grill and Sauna. Perfect for adults and kids. With a lower level game room area and upper level loft, there is plenty of room to spread out for peace and quiet (especially when bringing the kids).



Enter on the main level and admire the view of Mt. LeConte through the 25 foot wall of glass in the great room. You'll appreciate the exposed beams and woodwork in this new cabin, especially in the great room with comfortable seating for 6. The adjoining dining area with breakfast bar and full kitchen with cherry cabinetry includes upgraded stainless steel appliances and dishwasher as well as most of the cooking utensils, pots and pans you'll need. (coffee maker, mixer, blender, toaster, microwave, ice maker).



The romantic master suite with king sized bed and high end mattress, full bath, stand up shower and heart shaped Jacuzzi tub to relax after a day of hiking. A washer/dryer and half bath finish out the main level.



Upstairs is a loft sleeping and sitting area with queen sofa sleeper and great views of the mountains. The second master suite with king sized bed, rain shower Jacuzzi tub and custom window for a panoramic view of the mountains as well as the kids bunk room are down the hall from the loft area. The kids bunk room features queen over queen bunk beds that can easily sleep adults.



Play Time. The lower level features a pool table, air hockey table, sauna, theater room with 9 foot screen, HD project and surround sound. Did we mention the full wet bar Outside on the deck is the hot tub with great views of the mountains.

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