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max 10 guests      3 bedrooms      3 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • 40" TV
    • 42" TV
    • Cable TV
    • ESPN & ESPN2
    • Free Wireless Internet
    • Home Theater Room
    • Pool Table
    • 4 DVD Players
    • 32'' TV In Each Bedroom
    • 5 TV's
    • Home Theater with 9' Screen
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Linens
    • Sofa and Love Seat seating for 5
    • Comfortable Seating for 5
    • Gas Fireplace
    • 6 Dining Chairs
    • 3 Bar Stools
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 2 Rocking Chairs
    • Hot Tub
    • 2 Chairs on the Deck
    • Outdoor Fireplace
    • 2 Rockers
    • Picnic Table
    • Covered Deck
    • Table with 4 Chairs on Balcony
    • 2 Benches
  • Geographic Attributes
    • Close to Town
  • Convenience Attributes
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Near National Park
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg

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Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2023

Rate Period Nightly
Feb 5 to Feb 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 181 - 211 USD
Feb 10 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 246 USD
Feb 13 to Feb 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 202 - 224 USD
Feb 17 to Feb 19 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 326 USD
Feb 20 to Feb 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 236 - 248 USD
Feb 24 to Feb 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 266 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 236 USD
Mar 1 to Mar 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 249 USD
Mar 3 to Mar 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 279 USD
Mar 5 to Mar 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 249 - 261 USD
Mar 10 to Mar 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 305 USD
Mar 12 to Mar 31 Min Stay 2 nights 281 - 310 USD
Apr 1 to Apr 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sat, Sun) 310 USD
Apr 6 to Apr 9 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 418 - 462 USD
Apr 10 to Apr 22 Min Stay 2 nights 313 - 327 USD
Apr 23 to Apr 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Apr 28 to Apr 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Apr 30 to May 1 Min Stay 2 nights (Arrival only on: Mon, Sun) 266 USD
May 2 to May 4 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 276 USD
May 5 to May 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
May 7 to May 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 276 USD
May 12 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 313 USD
May 15 to May 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 308 USD
May 19 to May 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
May 21 to May 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 308 - 336 USD
May 26 to May 29 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 506 USD
May 30 to May 31 Min Stay 2 nights (Arrival only on: Tue, Wed) 352 USD
Jun 2 to Jun 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 366 USD
Jun 4 to Jun 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 360 - 412 USD
Jun 9 to Jun 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 437 USD
Jun 11 to Jun 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 430 - 450 USD
Jun 16 to Jun 29 Min Stay 2 nights 458 USD
Jun 30 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Fri, Sat, Sun) 566 - 620 USD
Jul 6 to Jul 31 Min Stay 2 nights 419 - 458 USD
Aug 1 to Aug 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 450 USD
Aug 4 to Aug 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 458 USD
Aug 6 to Aug 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 450 USD
Aug 11 to Aug 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 458 USD
Aug 13 to Aug 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 308 - 450 USD
Aug 18 to Aug 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
Aug 20 to Aug 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Aug 25 to Aug 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Aug 27 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Sep 1 to Sep 4 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 462 USD
Sep 5 to Sep 7 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 266 - 278 USD
Sep 8 to Sep 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Sep 10 to Sep 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Sep 15 to Sep 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Sep 17 to Sep 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Sep 22 to Sep 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Sep 24 to Sep 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Sep 29 to Sep 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 308 USD
Oct 1 to Oct 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 276 - 319 USD
Oct 6 to Oct 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Oct 8 to Oct 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 334 USD
Oct 13 to Oct 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Oct 15 to Oct 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 334 USD
Oct 20 to Oct 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Oct 22 to Oct 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 334 USD
Oct 27 to Oct 28 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Oct 29 to Oct 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 334 USD
Nov 1 to Nov 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 317 USD
Nov 3 to Nov 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Nov 5 to Nov 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 317 USD
Nov 10 to Nov 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 374 USD
Nov 12 to Nov 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 - 317 USD
Nov 17 to Nov 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Mon, Sun) 308 USD
Nov 21 to Nov 26 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 507 - 530 USD
Nov 27 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 266 - 318 USD
Dec 1 to Dec 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
Dec 3 to Dec 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Dec 8 to Dec 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
Dec 10 to Dec 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Dec 15 to Dec 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 313 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 266 - 291 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 2 nights 530 - 581 USD

2024

Rate Period Nightly
Jan 5 to Jan 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 7 to Jan 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Jan 12 to Jan 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 422 USD
Jan 15 to Jan 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 266 USD
Jan 19 to Jan 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 21 to Jan 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Jan 26 to Jan 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 28 to Feb 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 266 USD
Feb 2 to Feb 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD

Weekly

2023

Rate Period Weekly
Mar 12 to Mar 31 Min Stay 7 nights 1,692 - 1,866 USD
Apr 10 to Apr 22 Min Stay 7 nights 1,883 - 1,908 USD
Jun 16 to Jun 29 Min Stay 7 nights 2,758 USD
Jul 6 to Jul 31 Min Stay 7 nights 2,758 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 7 nights 3,410 - 3,498 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

Overall a good stay The cabin was nice, plenty of bedrooms, good parking. <br/><br/>Disappointed there wasn&#x2019;t a garbage disposal, pitcher, or a cutting board in the kitchen. Used washcloth left in one bathroom and roll of toilet paper was almost empty. Sheets on two of the beds were folded under the blanket instead of put on the beds. Response from Elk Springs Resort Cabin Rentals; Sunday, January 8, 2023 Thank you for sharing your experience with us, Laura. We are delighted that you enjoyed your stay overall, and we have forwarded your feedback to our teams for follow-up. We enjoyed having you as our guests, and we look forward to working with you for your next Smoky Mountain getaway! Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Reviewed On: 1/8/2023
Very nice and clean cabin! We love the Elk Springs Resort location and have stayed in several cabins. We are always happy! The cabin was clean and we had a great time! We will stay again in the future! Have a blessed day! Response from Elk Springs Resort Cabin Rentals; Thursday, December 22, 2022 Thank you for the great review and for continuing to chose Elk Springs Resort, Taunia! As always, it has been a pleasure. We look forward to working with you again very soon. Hurry back, new memories are waiting to be made!
- Taunia S.
Reviewed On: 12/22/2022
Basswood lodge The cabin is lovely. Location about 20 minutes to strip.<br/>Would recommend having a broom inside the cabin<br/>And also a pizza pan. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 26, 2022 It was our pleasure to provide you with luxury accommodations during your visit, Jennifer. You selected a great cabin with an unbeatable Great Smoky Mountains setting. In the future, please call us when you need anything in the kitchen, and we will be glad to bring those items to you. We strive to be the best in the business, and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
- Jennifer K.
Reviewed On: 4/25/2022
Beautiful mountain house with a wonderful movie theater This home was well located and in great condition. Our favorite thing was the amazing movie theater. We watched movies each night of our stay. Response from Elk Springs Resort Cabin Rentals; Friday, July 29, 2022 We are glad to know you had a good experience with us, Christy. We strive to be the best in our area and want nothing but our guest to be relaxed while visiting the Great Smoky Mountains. We hope you choose to visit us again in the near future. We encourage guest to book direct and save up to 15% on future stays!
- Christy P.
Reviewed On: 7/29/2022
Great Reunion Location It was great for the 8 of us. We really enjoyed how quiet the property was and that it was far enough outside of the tourist area. Response from Elk Springs Resort Cabin Rentals; Sunday, October 16, 2022 We are delighted to know you enjoyed your stay, Madison. We pride ourselves in having the best cabins and want nothing but our guest to be looking forward to their next stay. We hope you choose to visit us again soon. Remember, as a returning guest you will receive 10% off your next stay! Thank you.
Reviewed On: 10/16/2022
Cabin in the woods Nice property and nice house Response from Elk Springs Resort Cabin Rentals; Monday, December 19, 2022 We are delighted that you enjoyed your recent stay with us, Jessica! You chose the perfect cabin to relax in and enjoy the peaceful mountain scenery. We enjoyed having you as our guests, and we look forward to working with you for your next Smoky Mountain getaway! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Jessica K.
Reviewed On: 12/16/2022
Brasswood Lodge The cabin was beautiful! The whole experience was seamless. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 15, 2021 Thank you for the great review. You selected a great cabin in The Great Smoky Mountains. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. Remember, as a repeat visitor you will save 10% on future stays. Hope to see you again soon!
- Theresa C.
Reviewed On: 9/15/2021
Fun in the Rain Good location and the cabin was in great condition. Elk Springs was very helpful with the few issues found. Response from Elk Springs Resort Cabin Rentals; Sunday, October 10, 2021 Thank you for taking the time to share your experience with us, Lawrence. We are delighted to hear your experience with us was great and that we were able to help assist you. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on all future stays. Thank you!
- Lawrence M.
Reviewed On: 10/9/2021
Very clean comfortable and cozy Great space. Very clean. Rooms are spaced out. Each TV has roku and xfinity. Location wasn't bad Response from Elk Springs Resort Cabin Rentals; Wednesday, November 3, 2021 We are delighted that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Hendria J.
Reviewed On: 11/3/2021
Clean and Fun! This is our second time renting through Elk Springs. We really enjoyed this cabin it was clean and large enough for 7 people. The adults could hang out upstairs while the kids slept in the downstairs. It was a little far into the mountains and did not have a view of the Mountains. The road to get to Pigeon Forge was a little windy and steep. If you are nervous about driving in the Mountains (Like me) I would suggest finding a place a little closer to town. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 5, 2022 Thank you for taking the time to review your recent cabin stay, Nicole. We are pleased to hear that you and your family had such a wonderful visit to the Basswood Lodge cabin. It is always great to hear of successful family vacations with our rental company. We appreciate you visiting with us tie and time again, and hope you will choose to visit with us again in the future. Remember as repeat visitors you will receive 10% off your next booking!
- Nicole C.
Reviewed On: 4/5/2022
Just book it We took a family vacation, 9 of us that included 2 kids. We had plenty of room to move around and the ability to have privacy when wanted and the ability to all be together as a family when wanted! My G-daughter loved the theater room while my husband and son in laws enjoyed the upstairs pool table. Response from Elk Springs Resort Cabin Rentals; Wednesday, November 10, 2021 Thank you for your wonderful review, Shannon! We are happy to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Shannon K.
Reviewed On: 11/10/2021
Friends weekend Loved the cabin only downside is the projector in theater room wouldn't work. Maintenance could not figure out either. Sauna did not work either. We found a reset button in laundry room for sauna to work. Cabin is beautiful though and in great location. Property management responds quickly Response from Elk Springs Resort Cabin Rentals; Wednesday, February 23, 2022 Thank you for the feedback. We certainly apologize for any issues that you had during your stay. We do have note of maintenance coming out on the 20th and turning on the sound bar so that the projector would work. Looks to be all was in working order whenever they left. We apologize if you had anymore issues after this, we were not made aware or we would have sent someone back out. We hope that you were still able to enjoy your time while in our area and we hope to have you back in the future! Thank you!
- Jamie B.
Reviewed On: 2/23/2022
Perfect for family vacation! We rented the basswood lodge for my 42nd birthday and our wedding anniversary. Overall we enjoyed our stay! Response from Elk Springs Resort Cabin Rentals; Sunday, February 27, 2022 Thank you for the 5-star review, Bituin! We enjoyed having you as our guest and look forward to working with you again. Basswood Lodge is a beautiful cabin with an unbeatable mountain setting. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Reviewed On: 2/27/2022
Basswood Lodge review We had a couple of issues but management handled it right away. location was pretty convenient. overall, it was a good stay Response from Elk Springs Resort Cabin Rentals; Saturday, March 26, 2022 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Brad M.
Reviewed On: 3/26/2022
Great Get away! The cabin was clean and cute and looked just like the pictures. The roads leading up to the cabin a little narrow and I&#x2019;m from the city so we were nervous about that. The only thing I didn&#x2019;t like was the pillows On the beds had an &#x201C;old&#x201D;smell too them. Other than that it was perfect. Response from Elk Springs Resort Cabin Rentals; Monday, January 20, 2020 Thank you, Andrea, for sharing your experience with us. We are delighted to know you enjoyed your recent stay. The roads in our area can be challenging, but the views are worth any challenge experienced. We assure you we will have our staff check the pillows in that cabin. We certainly do not want anyone to not enjoy their time with us for that reason. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Andrea K.
Reviewed On: 1/20/2020
Great vacation The cabin was great there were just a few things like some of the dishes were dirty,and the can opener was no good but outside of those two things the stay was amazing and I will highly recommend the cabin. Response from Elk Springs Resort Cabin Rentals; Saturday, January 25, 2020 Thank you for sharing your experience with us, Aaron. We are sorry to hear you experienced these issues. Please do not hesitate to contact us during your stay should you find any items that need our attention. We provide 24/7 guest assistance to ensure you are well taken care of throughout every aspect of your stay. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience you experienced and hope you will consider staying with us again in the future.
Reviewed On: 1/25/2020
Basswood Lodge 4 Stars...Location, Location, Location! -We had a wonderful time at the Basswood Lodge. We spent most of our time in the cabin due to the 2020 Pandemic and two college students. <br/><br/>The GOOD: WIFI was awesome! The location was within 10 minutes of Gatlinburg and there was a grocery store 5 minutes away. The theater room was great, but the projector was very grainy and probably needs some TLC. Inline gas BBQ was good. We really enjoyed the Hot Tub, Sauna, and Pool Table.<br/><br/>-The BAD: Mattresses were like sleeping on a wooden board. I had to move to the couch. A/C was not working first night, however maintenance had it fixed by midnight. Downstairs TV sound did not work. A picture in the bathroom was installed with 3M pull tabs and fell sending shards of glass in the downstairs bathroom. Place was not properly cleaned and we felt it necessary to disinfect due to fear of COVID19. The kitchen floor was filthy. <br/>Note: We changed our dates from the first week of August to the last week of July resulting in almost $500 increase. Wasn't happy, but had no choice.<br/><br/>-Overall, we had a great time and will definitely come back again!!!<br/>P.S. Rampant Lion Pub, 734 Powdermill Rd, is a must! Great food!!! Response from Elk Springs Resort Cabin Rentals; Tuesday, July 28, 2020 George, we appreciate you taking the time to review your recent stay. We are glad to hear overall you enjoyed your time with us. We appreciate any and all feedback you can give us to help improve for future guests. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We can ensure you we will be addressing the cleanliness issues you encountered with our cleaning staff. We sincerely apologize for any inconvenience. but look forward to seeing you again. Remember, as a repeat visitor you will save 10% on future stays. Thank you!.
- George S.
Reviewed On: 7/27/2020
Basswood Cabin - May 2020 It was GREAT! Response from Elk Springs Resort Cabin Rentals; Wednesday, June 10, 2020 We are delighted to hear your recent stay was a great one! It would be our pleasure to serve you again in the future. Remember as returning visitors you will receive 10% off your next booking.
Reviewed On: 6/9/2020
Great time We loved this cabin can&#x2019;t wait to go back Response from Elk Springs Resort Cabin Rentals; Tuesday, June 16, 2020 We are pleased to hear of your enjoyable stay with us, Lauren. We loved having you as our guests and look forward to seeing you soon! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Lauren D.
Reviewed On: 6/16/2020
The most amazing , relaxing vacation I've ever had Everything was as perfect as advertised. House was clean. Everything worked as it should. I booked for my son's 7th birthday (since the coronavirus I didn't want to be out and about) my family had a great time. It was cozy enough so we all felt at home , and spacious enough so we didn't kill each other &#xD83D;&#xDE02;. Couldn't ask for a better cabin. Worth every penny!! Response from Elk Springs Resort Cabin Rentals; Thursday, July 9, 2020 Thank you for allowing us to be a part of such a special celebration, Miranda. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. Hurry back new memories are waiting to be made.
- Miranda J.
Reviewed On: 7/8/2020
Tennessee trip The house was a nice property but many things were not to my satisfaction. The grill didn&#x2019;t work, the kitchen utensils/knives were poor quality, and the sheets were the worst quality that has ever touched my skin. Response from Elk Springs Resort Cabin Rentals; Friday, October 16, 2020 Thank you for taking the time to review your recent cabin stay, Stephanie. It is regrettable that we are only hearing of your concerns now. We do offer 24/7 staff assistance and we are happy to send out a member of our staff to assist you during your stay. We have created tasks for each of your concerns and can assure you we will address each one promptly. Again, we appreciate you sharing your thoughts with us.
- Stephanie F.
Reviewed On: 10/16/2020
Nice cabin It was a very nice cabin, clean and neat. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 8, 2020 We are pleased to hear that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
- Rebecca H.
Reviewed On: 7/6/2020
Family Getaway A very nice cabin with lots of cool amenities for us to enjoy. With the pandemic going on this is a place that you can be secluded and away from the masses of people visiting Gatlinburg. The kitchen had all the pots and baking supplies that we could use. There was a pool table, sauna, hot tub, and theater room that were all used on a nightly basis. We will return again in the future! Response from Elk Springs Resort Cabin Rentals; Sunday, August 2, 2020 We are delighted that you had such a fantastic stay at Basswood Lodge, Doug! It sounds like you chose the perfect place to relax and getaway from the current events. We look forward to working with you again in the near future. Remember as returning visitors you will enjoy 10% off your next booking!
- Doug W.
Reviewed On: 8/2/2020
Everything was great except... The cabin was beautiful; however, the media room was lackluster & not what we were expecting. The dishwasher didn't work, which was unfortunate because we cooked breakfast in the cabin & grilled (grill was filthy). We did call, & they had to order a new part (not their fault). The second floor bedroom lost electricity one day, but they came & fixed it. Just minor things that would probably cause me to pick a new cabin next time. Also, we accidentally left our Apple TV remote, & they won't return my calls regarding that. Response from Elk Springs Resort Cabin Rentals; Thursday, October 8, 2020 Thank you, Sara. We appreciate your feedback, for it helps us to better each cabin and the stays that the guest has in them. We do apologize that you were disappointed with some of the issues inside the cabin. However; we can assure that we will have these issues checked out and addressed so that we can make future stays better! We have looked and it looks like you have spoke to someone about your apple remote, we are waiting for a response from the cleaners when they go clean to see if anything has been found. Sorry for the delay and again, thank you for the feedback!
- Sara J.
Reviewed On: 10/8/2020
Vacation Getaway We stayed at Basswood Lodge. We enjoyed our stay and recommend this rental. It was clean and ready for an early check-in. If using GPS do not choose fastest route as it takes you on a very narrow back road. Follow the directions provided by Elk Springs Resort. Customer service for this unit was exceptional. We received several communications to be sure our accommodations were satisfactory. The theater room was a wonderful bonus as was the sauna and hot tub. We had a wonderful time at this rental. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 17, 2020 Thank you for such an awesome review, Cindy! We are so glad we could help accommodate you and that our directions was easy and accurate for your arrival. Hope to see you again soon. Remember, you will receive 10% off all future stays!
Reviewed On: 11/17/2020
Lovedddd it! Everything was a plus the scenery was nice and peaceful, will definitely be booking again Response from Elk Springs Resort Cabin Rentals; Thursday, October 1, 2020 Thank you, Keyonna, for sharing your experience with us. We are so glad to hear that you enjoyed your stay with us and was able to relax a little. We enjoyed having you as our guests as well and look forward to seeing you again. Remember, as a returning customer you will receive 10% off of future stays with us!
- Keyonna P.
Reviewed On: 10/1/2020
Wonderful Cabin Family (of 4) vacation - plenty of room for everyone to have space. Gorgeous drive from the cabin to Gatlinburg (parkway and arts and crafts loop. We noticed a few light bulbs out upon arrival and maintenance arrived promptly and replaced the light bulbs swiftly. Great cabin with a great location. The sign doesn&#x2019;t lie - you will not want to leave! Response from Elk Springs Resort Cabin Rentals; Tuesday, November 17, 2020 Thank you for such a great review, Paul. We are glad to hear that the cabin was spacious and you had a beautiful drive to the cabin. We were delighted too be able to assist during your stay. Hope to see you again soon!
- Paul E.
Reviewed On: 11/14/2020
Much needed Family Vaca Great property. Awesome amenities. Convenient location. Carpet on stairs were very dirty, but would recommend overall Response from Elk Springs Resort Cabin Rentals; Saturday, May 29, 2021 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Thank you for letting us know about the carpet on the stairs being dirty. We will certainly pass this information to housekeeping to have them address this issue. We encourage guests to book direct and save up to 15% on your booking.
- Tanaka J.
Reviewed On: 5/29/2021
We enjoyed our stay! We really had the best time great location just beautiful the cabin was spectacular!! My nephews and niece really enjoyed it as well! We will definitely be staying with you guys again in the future!! Response from Elk Springs Resort Cabin Rentals; Tuesday, August 31, 2021 Thank you for your wonderful review, Charles! We are delighted to hear your stay was great! We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Charles C.
Reviewed On: 8/31/2021
Awesome My family and I enjoyed our stay.the best cabin we&#x2019;ve stayed at in Galtinburg . Highly recommend.!!! You won&#x2019;t want to leave has everything u would want and need. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 11, 2021 Thank you for the great review, Frederica. We are delighted to hear that you enjoyed your cabin as well as your time here in The Great Smoky Mountains! It has been a pleasure and we hope to see you again soon!
- Frederica D.
Reviewed On: 8/11/2021
Not our best visit We stay with Elk Springs a lot. Sometimes 2-3 times a year. This was our worst experience. Bath tub was dirty and had hair in it, fireplace didn't work, TV upstairs only worked on one channel. Someone did come out to try to fix the fireplace, but no luck. Cold weekend and no fire was a bummer. I told the person who called about the tub and tv, but there was no offer to correct it. We usually love Elk Springs, but we were very disappointed this go round. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 3, 2018 We appreciate your feedback, Bridget. As you know from previous visits, this is not indicative of a usual stay with us. We sincerely apologize that you did not have the best experience possible. Your concerns in regards to the bath tub and TV have been reported to the proper departments. I am sorry that the fireplace created a hindrance for you and it is being addressed. We do hope you will give us another opportunity to show you a true 5 star experience. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
- Bridget A.
Reviewed On: 1/3/2018
Christmas Stay Very good I&#x2019;m a repeat guest and by far this has been the best experience Response from Elk Springs Resort Cabin Rentals; Tuesday, January 2, 2018 Thank you for your kind review, Chikia! We are delighted to hear your stay was exceptional. We appreciate you as our guest and hope you will continue to choose Elk Springs Resort as your lodging choice when visiting The Great Smoky Mountains.
- Chikia W.
Reviewed On: 1/1/2018
Great for two small families! We had two families of 4 with children under 5 for a week. The cabin was convenient to arts/craft shops and grocery/restaurants. The theater room was AWESOME! Beds were very comfy, stairs padded and carpeted which made them safer for little feet running up and down. We had almost every kitchen appliance/cookware we needed and plenty of linens to go around. Response from Elk Springs Resort Cabin Rentals; Sunday, October 22, 2017 Thank you for your wonderful review, Heather. It wounds like you chose the perfect cabin for your families to relax and enjoy some fun time away! We hope you will consider Elk Springs for your next getaway. Please keep in mind, you will enjoy 10% off all future bookings for being a repeat customer. Hurry back, new memories are waiting to be made!
- Heather P.
Reviewed On: 10/22/2017
Mountain retreat Elk springs does a good job and we started staying at elk sprigs when hemlock hills started getting run down. Unfortunately elk springs may be headed the same way Response from Elk Springs Resort Cabin Rentals; Monday, December 18, 2017 We appreciate your honest review, Robert. It is regrettable that you feel this way. Many of our cabins have been upgraded the past 2 years and we take pride in our units. It was never our intention to disappoint you and we thank you for sharing your thoughts.
- Robert H.
Reviewed On: 12/18/2017
The best cabin i have ever stayed at!! The best cabin ever!!!! Response from Elk Springs Resort Cabin Rentals; Thursday, June 21, 2018 Thank you for your wonderful 5-Star review, Shavaughn! We are delighted to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
Reviewed On: 6/20/2018
Great Cabin! The cabin is exactly what it looks like on the pictures. The cabin was perfect for 9 people. We will definitely come back to stay again. The only issue was the sofa sleeper mattress was dirty, but overall great stay. Response from Elk Springs Resort Cabin Rentals; Thursday, December 7, 2017 Thank you for your kind review, Stephania. We are pleased that you enjoyed your recent visit and we appreciate you bringing the mattress to our attention. I will send this to the proper department to be evaluated. We hope you will join us again during your next trip to The Great Smoky Mountains.
- Stephania B.
Reviewed On: 12/7/2017
Awesome Stay with jmy girls Awesome Stay. Bridesmaids and Hostess had a great time! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 27, 2018 Thank you for allowing us to be a part of such a special celebration! We are pleased that everyone had a great time. We hope you will make plans to visit again very soon.
Reviewed On: 2/27/2018
Winter Family Vacation Excellent! The experience exceeded our expectations. Beautiful location and the cabin is in excellent condition. I will highly recommend. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 10, 2018 Thank you for your fantastic 5 star review! We are pleased that you enjoyed your recent stay at Basswood Lodge. It sounds like you chose the perfect cabin and we hope you had a relaxing visit. We hope you will make plans to visit often. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new adventure awaits!
- Edwin G.
Reviewed On: 1/8/2018
Spring 2018 Overall a positive experience. Items that could yse improvement: 1.) property needs to provide extra towels for weeklong stays 2.) quality of the towels was very poor. 3.) Hot tub could use an upgrade. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 23, 2018 Thank you for taking the time to share your experience with us, James. While we are happy you enjoyed your stay, we are disheartened to hear you were disappointed in these aspects of your stay. We appreciate your recommendations, as they help us to improve the quality of each stay. We provide towels for the number of guests the cabin sleeps. We provide a washer and dryer at the cabin to launder the towels during your stay. The towels provided are standard towels. We inspect them prior to being sent out to the cabin to ensure they are in good condition. We sincerely apologize for any disappointment you experienced and hope you will consider staying with us again in the future.
Reviewed On: 5/23/2018
Snowboarding Trip This weekend was amazing, the cabin was better than I thought. I finally found a cabin that had an actual working theater room. The process to book a cabin was easy and on check in day Elk springs resort actually text me way before my 3 pm check in to tell me my cabin was ready. I will be staying with Elk Springs Resort again. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 31, 2018 Thank you for the wonderful 5 star review! We are so pleased to hear that you had an amazing stay and were able to enjoy the theater room. We pride ourselves in customer satisfaction and try to make the entire reservation process as easy as possible for you, our valued guest! If your cabin is ready prior to the 3 pm check in time, we are always happy to allow you to check in early, as we know how excited our guests are to begin their vacation. We look forward to having you as a repeat guest in the future. Be sure to mention at the time of booking that you have stayed with us before and you will receive a 10% discount!
- Abel Q.
Reviewed On: 1/30/2018
the cabin was OK the cabin is beautiful, however the beds were awful. They were so uncomfortable. We all had backaches the entire time. The bed on the 1st floor we could not use, the room and the bed smelled of mold. Mamagement worked with us but it was never resolved. We were never able to use that room. we had 2 ppl sleeping on the floor because the sofa bed was just as uncomfortable. We were offered 20% off our next visit but we will not be back for several years. and deff not to this cabin. The lack of sleep was rediculous. Plus the dishwasher leaked. Response from Elk Springs Resort Cabin Rentals; Thursday, January 3, 2019 We appreciate your business and your honest review, Christy. I am very sorry to hear you experienced these issues during your stay. I do see that we sent out an ozone machine and replaced the linens in the bedroom to resolve the issue you reported. Upon checkout you again reported that there was a smell of mildew. We did send out several of our experienced staff members that same day to search for this smell you reported. None of the three were able to find a scent of any kind. They did search the bed, floor and surrounding area. As for the leak in the dishwasher, our maintenance staff has ordered a part and will be addressing this promptly. We certainly appreciate you bringing this to our attention. These cabins are like one's own home and it is necessary for us to replace and repair items as needed. Please know it was not our intention to disappoint you, and we thank you for sharing your thoughts with us.
Reviewed On: 1/3/2019
Wish we could stay forever! After 26 years of visiting Gatlinburg,this was our first stay in a cabin and we&#x2019;ll never stay anywhere else again! The pictures of Basswood don&#x2019;t do it justice, our expectations were high based on what we saw online but they were exceeded as soon as we set foot inside the cabin. The location was also perfect as it was an easy trip to town and secluded enough but we didn&#x2019;t feel isolated as there were other cabins nearby and we never knew people were in them other than the cars parked. We thoroughly enjoyed our time at Basswood Lodge and wish we could stay there forever!! Response from Elk Springs Resort Cabin Rentals; Saturday, June 9, 2018 Thank you for your wonderful 5-star review, Alicia! It is fantastic to hear you enjoyed your recent stay at Basswood Lodge. You certainly chose a great cabin to relax and take in the beautiful mountain area. We look forward to serving you again in the near future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, a new adventure awaits!
- Alicia H.
Reviewed On: 6/9/2018
Nice retreat Very nice and clean cabin with great amenities. Lots of space for six people to relax. Easy to find. Spent a lot of time in the hot tub and theatre room. Not much of a view and we had quite a bit of noise from other properties nearby but other than that we definitely enjoyed our stay. Great bang for buck! Response from Elk Springs Resort Cabin Rentals; Wednesday, September 19, 2018 Thank you for your kind review, Stephen. We are pleased that you enjoyed your recent cabin stay! Please keep in mind, we do offer 24/7 staff assistance, and we want nothing more than our guests to be completely relaxed during their stay. If there is ever an issue with neighboring cabins, please do not suffer in silence; call us. We have a zero tolerance for disruption and would have taken care of this situation promptly. It would be a pleasure to serve you again in the future. We have several luxury cabins to choose from, and lots of the have fantastic mountain views. We hope to see you again very soon!
Reviewed On: 9/17/2018
Beautiful and relaxing Great log home. Really enjoyed our stay Response from Elk Springs Resort Cabin Rentals; Tuesday, October 2, 2018 We appreciate your business and your wonderful review, Julie. It would be our pleasure to serve you again in the future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Julie N.
Reviewed On: 10/1/2018
Nice Cabin Basswood Lodge is a beautiful cabin and I think it could be exceptional with a few changes. 1st, for the cabin to be the size it is, the televisions are EXTREMELY small. Even though it does offer a theater room, sometimes your guests wanna watch tv in the comfort of their own rooms. 2nd, for the price I think it would be in order to have better pots and pans and at the very least, a set that has matching lids. 3rd, it would have been nice to have more towels. These are things that can be easily corrected and would make your visitors stay much better. The cabin itself and the amenities where very nice. Response from Elk Springs Resort Cabin Rentals; Sunday, June 17, 2018 Thank you for your kind review, Christy. We certainly appreciate your feedback as it helps to ensure we are constantly improving. I have forwarded your comments to the proper department for review. We want nothing more than our guests to feel as though they have a home away from home while in our area, and your suggestions are certainly welcome. We hope you will make plans to visit again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Reviewed On: 6/16/2018
Amazing cabin Everything about the cabin was great. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 30, 2018 Thank you for your kind review, Vivek! We are happy you enjoyed your stay and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
- Vivek J.
Reviewed On: 5/30/2018
The Perfect Getaway We visited for a girls weekend and it was awesome! The house was beautiful, so cozy and comfortable. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 20, 2018 Thank you for allowing us to be a part of such a memorable weekend, Constance! We are delighted to hear we exceeded your expectations and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Constance M.
Reviewed On: 11/20/2018
A perfect and comfortable stay We were two families getting together at this cabin and we loved it. It was comfortable and the cabin was well stocked with everything. The gas grill wasn&#x2019;t the best but it did the job. I wish they provided more dishwasher pods. I am very happy with my experience here overall. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 21, 2018 Thank you for your fantastic 5-star review, Sufeia! Basswood Lodge is certainly a great cabin to relax and enjoy some time away from the hustle and bustle of everyday life. We appreciate your feedback regarding the grill. I have reported this to our maintenance department for review. Please don't hesitate to contact us during your stay if there is anything we can assist you with. We hope you will make plans to visit us again on your next trip to Gatlinburg. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Reviewed On: 8/21/2018
Loved every minute! This is the third time we have stayed in the cabins at Elk Springs resort and will continue to go back! We have stayed in Notty & Nice (amazing!), Cherokee Charm (simply wonderful), and Basswood Lodge (perfect for our family of five + grandparents). The cabins are lovely, the views are breathtaking, the service is the best and we just love our vacations there! Can&#x2019;t wait to return! Response from Elk Springs Resort Cabin Rentals; Monday, April 8, 2019 Thank you for your wonderful review and your loyalty to Elk Springs, Bonnie! It is great to hear that you and your family had another great visit with us. Basswood Lodge is definitely perfect for a small family or group gathering. It is full of top-notch amenities for the entire family to enjoy and the location is perfect for visiting the heart of downtown Gatlinburg, too. We love having you as our guests, and we hope ou will make plans to visit again soon. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
- Bonnie M.
Reviewed On: 4/7/2019
Quiet retreat in the woods We just got back from the Basewood Lodge. It was exactly as described online. It was clean on the inside and impressive. There were a bit of paper on the ground and a few beer caps but inside, where it matters, was well kept. We loved the hot tub and especially the sauna. The movie room was very comfortable and it truly was like in a cinema - we provided the popcorn! If you want to be near the main street you should avoid this. It is about 20 minutes away - which is exactly what we wanted. There were other cabins in sight but it was very quiet. It was a great place to decompress. Even though there was rain every day we had a great time. We were able to attend dinner shows and loved the fact that the Christmas lights were still lit in February. A great place to visit. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 26, 2019 Thank you for taking the time to share your wonderful experience with us, Susan! We are delighted to hear you had such a great visit. Even though our main resort feels like it is miles away from the hustle and bustle of downtown, it is actually only a short 8 minute drive to downtown Gatlinburg. It is conveniently located 5 minutes from the Greenbriar Entrance of Great Smoky Mountains National Park and only 1 minute from the Arts and Crafts Community. With so many options, there are adventures waiting around every corner. Thank you for bringing the paper and caps to our attention. We will send someone out to pick these up immediately, as we take pride in the cleanliness of our resort. We sincerely apologize these were there during your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Susan C.
Reviewed On: 2/25/2019
Birthday vacation We rented the basswood lodge for my sons 12th birthday and it was everything we wanted and more we had a great time and the cabin was clean and everything we needed was there. It&#x2019;s close to Gatlinburg and Pigeon Forge. My kids loved the theater room! I would highly recommend Elk springs. We will definitely be booking again and next time look for a cabin with a pool. They have so many great cabins to choose from. Can&#x2019;t wait to take another vacation. Thanks Elk Springs Response from Elk Springs Resort Cabin Rentals; Wednesday, November 20, 2019 Thank you for allowing us to be a part of such a special celebration, Apirl. It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Basswood Lodge has great amenities for the whole family to love. Remember as repeat visitors you will save 10% on future bookings. Hurry back new memories are waiting to be made!
- April K.
Reviewed On: 11/19/2019
Beautiful Cabin!!! We set out to have a great girls trip full of relaxation and fun and the Basswood Lodge delivered just that for us. First off I want to say the customer service we received from the staff was phenomenal. I have stayed at other cabins in the past and never experienced customer service where anyone ever called to see how our stay was going and whether we needed anything. We were very impressed and totally appreciative. Next, the cabin was lovely . It was very clean from top to bottom. You can tell they take pride in how well they keep it updated and very clean. We thoroughly enjoyed the hot tub, Sauna and of course the movie theater. It was just what we needed . We also like the little downtown area with all the eats,shops etc., which was only a few miles away. I will definitely recommend Elks Springs resort Cabins to anyone. Thank you all for your hospitality. It really meant a lot to us. See you again next year . Five stars from us&#xD83D;&#xDE0A; Response from Elk Springs Resort Cabin Rentals; Monday, November 4, 2019 We are ecstatic to hear of your wonderful stay, Jacklyn. It was our pleasure to provide you with a luxurious cabin. We strive to assist you with top notch guest care services. We want for nothing more than for our guests to feel as if they have a home away from home. You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Jacklyn A.
Reviewed On: 11/3/2019
Best cabin ever!! It was everything & more , I loved the pool table & the town . Whenever I get a chance to totally relax n enjoy w/ the family is awesome my son & best friend had a wonderful spring break &#x201C; I will def recommend the basswood lodge unit ! Thx u & my fav is all the touching little signs that keep u uplifted Response from Elk Springs Resort Cabin Rentals; Monday, April 8, 2019 Thank you for your wonderful 5-star review, Dominique! We are pleased you enjoyed your recent cabin stay. You certainly chose a great cabin with lots of great amenities for everyone to enjoy throughout their visit. It was our pleasure to provide you with luxury accommodations, and we hope you will make plans to visit with us again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Domonique W.
Reviewed On: 4/7/2019
Basswood Lodge Everything was great. Had trouble working the blender but other than that, we're definitely will be booking again. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 12, 2019 Thank you for your kind review, Valarie! We are delighted to hear you enjoyed your recent visit. Please do not hesitate to contact us during your visit if you run into issues like this one. We offer 24/7 staff assistance, and we have blenders and several items on hand for replacement when needed. It was a pleasure to serve you, and we hope you will choose to visit with us again very soon. Remember as repeat visitors you will enjoy 10% off your next visit. Hurry back, new memories are waiting to be made!
- Valarie H.
Reviewed On: 6/11/2019
Beautiful cabin!!! I absolutely fell in love with this cabin as soon as I walked in<br/>The set up was so nice and it was so relaxing. We were visiting Gatlinburg for 2 days; I wish it were longer. My family and I were anxious to get back to it once we visited the town. The beds were comfortable and my kids loved the theater toom. I would highly recommend and my family will be back to visit Basswood Lodge! Response from Elk Springs Resort Cabin Rentals; Saturday, June 8, 2019 Thank you for your kind review, Jamecka! We are delighted to hear we exceeded your expectations. We enjoyed having you as our guest and would consider it an honor for you and your family to stay with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 6/4/2019
We're ready to go back! Our vacation was great! The cabin offered plenty of space to relax. The kids loved the bunk beds and theater room. My husband and I enjoyed the porches every evening and morning. The cabin location is far enough away from town to feel very private, yet easy to get to and from. Response from Elk Springs Resort Cabin Rentals; Sunday, August 4, 2019 We are delighted to hear that you and your family had such a great stay at Basswood Lodge, Courtney! It sounds like you chose the perfect cabin to relax in and enjoy some time away from the hustle and bustle of everyday life. We really enjoyed having you as our guests, and we look forward to working with you again very soon. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Reviewed On: 8/4/2019
Great experience. We had an overall great experience. The only issue we ran into was with the freezer and maintenance was sent out the same day to resolve our issue. Very clean and well kept, everything we&#x2019;d hoped for. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 23, 2019 Thank you, Miklynn, for your review. We are glad you had a great experience staying with our resort. We strive to be the best in the business and try to resolve any issue that may arise quickly. We enjoyed having you as our guests and hope to see you again soon. Remember, as a returning customer you will receive a 10% discount on future stays!
- Miklynn M.
Reviewed On: 10/22/2019
Outstanding The cabin was very clean and updated with wonderful kitchen appliances and bathroom fixtures. The customer service was excellent. Response from Elk Springs Resort Cabin Rentals; Thursday, August 1, 2019 It is delightful to hear you enjoyed your stay with us! We hope you make plans to stay with us in the future! We encourage guests to book direct and save up to 15% on your booking.
- Savannah S.
Reviewed On: 8/1/2019
It was a great stay I would be back again !!! Enjoyed the trip !! Love it !!! Response from Elk Springs Resort Cabin Rentals; Monday, December 9, 2019 We are pleased to hear you enjoyed your recent cabin stay, Celia! We look forward to working with you again in the future. Remember as repeat visitors you will receive 10% off future bookings!
- Celia P.
Reviewed On: 12/9/2019
Leisure done right. My friends and I needed a vacation from the day to day life of cities and stress. We ended up in Basswood Lodge having a modern day bacchanalia that was pleasant and affordable. While there are plenty of things to do in Gatlinburg if you decided to just stay in this cabin could suit all of your entertainment and comfort needs. I would recommend taking time if you can to sit back, relax and enjoy the mountains. Response from Elk Springs Resort Cabin Rentals; Thursday, September 12, 2019 Thank you for sharing your experience, Zachary. It sounds like you chose the perfect cabin to get away from all the hustle and bustle of everyday life. Basswood Lodge is great to just relax and enjoy time with friends. We hope to see you back in the near future! We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 9/12/2019
Best cabin We loved the cabin, very clean and it had pretty much everything, view was not that great but we didn't pay for view anyways, over all we had good time, will be back for sure. Response from Elk Springs Resort Cabin Rentals; Saturday, September 7, 2019 Thank you for your review Faisal. We are delighted to hear you enjoyed your stay! Basswood Lodge is a beautiful cabin with great amenities. We do only advertise this cabin as having wooded views. We look forward to seeing you again! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Faisal J.
Reviewed On: 9/6/2019
Family Time Working with Elk Springs was such an easy process. I love the emails and phone calls I received. The staff was such a delight to speak with and the cabin was better then the photos. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 8, 2020 It was our pleasure to provide you with excellent customer care, Monique!  We are pleased that you and your family had such a fantastic cabin stay, and we hope you will make plans to visit us often.  Remember as returning visitors you will receive 10% off future bookings.  Hurry back, new memories are waiting to be made! 
- Monique F.
Reviewed On: 1/7/2020
I would do it again! The place was clean. Offered more than enough amenities to keep everyone entertained. Very peaceful setting...just not the greatest views. Response from Elk Springs Resort Cabin Rentals; Thursday, September 3, 2015 Thank you for the review Joel. Unfortunately, not all of our cabins offer views of the mountains. When searching for a cabin, you can contact our reservation team or book online and hand pick a cabin to suit your needs. We have several luxury cabins located throughout Gatlinburg, Pigeon Forge and Sevierville and we would be happy to assist you with finding one with amazing views on your return visit to Elk Springs.
Reviewed On: 8/30/2015
Gatlinburg Vacation We had a wonderful week enjoying the sights and sounds of the Smokey Mountains. The great hospitality of the area was enjoyed emensely by our family. The cabin at Elk Springs gave us a place to rest and retreat as a family. A most enjoyable experience. Response from Elk Springs Resort Cabin Rentals; Friday, August 14, 2015 Thank you for your review Joan. We are happy to hear that your family enjoyed a wonderful week at Basswood Lodge!
- John C.
Reviewed On: 8/12/2015
very good My family like the cabin <br/>Road is no good not pavement, phone service is not reach area. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 9, 2015 Thank you for your review. The main road within the resort is paved, but the driveway to the cabin is currently a very well-maintained gravel one. We do have plans in place to expand our resort property and to have all of the roads and driveways paved. As for the phone service, we do advise you in emails prior to your arrival that cell phone service can be spotty here in the mountains. That really isn't something that we have control over. You will experience that everywhere in this area, no matter where you stay. For this reason, we do provide landline phones in our cabins for you to use. We are glad that you and your family chose Elk Springs Resort and enjoyed the cabin itself.
- JIYOUNG Y.
Reviewed On: 9/9/2015
Fantastic Cabin and A+ Staff Absolutely beautiful 3 story cabin with TV's every where and the Theater Room was phenomenal. I want one of those at home. Everything was clean and the service staff called ahead of schedule to let us know the cabin was ready. They called a couple of other times to make sure our stay was going well and if we needed anything. My daughters like for me to cook rather than go out to eat and I would say the kitchen left a little to be desired with the pots, pans, and I had to go buy an 11 x 13 pan to make brownies. But that would be the only thing that I would complain about as it was a secluded community but still close to civilization. We went zip lining and white water rafting and both were easy to get to from Elk Springs Resort. Dynamite stay for 6 days and it was just to short. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 28, 2015 Thank you for the great review. If your kitchen was lacking adequate pots and pans, we would have loved the opportunity to bring you a complete set from our on hand inventory. Our customer service department is just a phone call away and we could have had our housekeeping staff address any of your kitchen needs within a matter of minutes. All in all, it sounds like a great time was had by all. We are pleased that you shared your experience with us. Your feedback helps us to continue to improve our services.
- William L.
Reviewed On: 10/26/2015
Wonderful weekend getaway We had a great time on our visit to Elk Springs! We had never been there and were extremely happy with the cabin and the service. The cabin was spotless and had everything we needed for our stay. Will definitely be visiting again in the future when we have more time to stay. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 Thank you for your kind words and your wonderful review, Melanie. We are delighted that we exceeded your expectations. We do hope to see you again soon. Please keep in mind, as a returning guest you will enjoy 10% off all future stays!
- Melanie S.
Reviewed On: 11/24/2015
Great place Overall it was a great place to vist and have a peace of mind for couple days, the cabin was great, it satisfied our expectation. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 2, 2015 Thank you for your 5-star review Sayed! We are very pleased that you enjoyed some rest and relaxation at the Basswood Lodge. If you would like to plan a future stay, please mention that you are a repeat guest and you will receive a 10% discount.
Reviewed On: 9/2/2015
AWESOME Birthday Weekend I rented Basswood Lodge for my son's 17th birthday party and took 8 of his friends with us. The guy's had a great time in the theater room (perfect for gaming) and having them downstairs meant I could cook and clean up without having them underfoot. It also meant I could sleep soundly without hearing them! Everything was as it should be with plenty of towels, nice hot tub and sauna, gas grill was incredible. The ONLY thing was the hand held can opener didn't work and that was a very minor issue. We loved it and would highly recommend! Response from Elk Springs Resort Cabin Rentals; Thursday, October 8, 2015 Thank you Susan! That was quite a birthday party for your son and we are pleased that everyone had a great time! We are sorry about the can opener. For future reference, we do keep supplies, utensils and small appliances in stock and would have brought you a brand new can opener right away. We look forward to your return visit making more memories with your son in the Great Smoky Mountains!
- Susan W.
Reviewed On: 10/1/2015
Basswood Cabin Stay I had a great experience with the booking process and the cabin we stayed in. Friendly staff and a great cabin!! Response from Elk Springs Resort Cabin Rentals; Monday, December 28, 2015 Thank you for your positive feedback Brittany. We appreciate your business and enjoy hearing how great your experience was!
- Brittany M.
Reviewed On: 12/18/2015
Great Cabin - Convenient Location We really enjoyed our 3-day escape to the Basswood Lodge. Elk Springs has done an overall excellent job in building and outfitting the cabins. The BL's all wood construction inside and out makes for a truly outstanding "woodsy" accommodation but with all the modern conveniences. The only minor glitch was the lack of a cable hookup to the home theater! We had to watch the football games on other smaller televisions throughout the cabin - bummer. Response from Elk Springs Resort Cabin Rentals; Saturday, November 7, 2015 Roger, we appreciate your business and thank you for your kind review. We do apologize that you weren't able to watch tv on the home theater screen. We have had problems in the past where our electronic equipment was damaged and our cables were plugged in the wrong way resulting in big headaches for our maintenance staff. For these reasons, we have simplified our theater systems by only having them hooked up to DVD's for you to enjoy watching movies on. The local Food City grocery store offers a red box rental system for you to rent movies from and it is just 5 minutes from the resort! We hope you will consider a future stay with us. Our repeat guests receive a 10% discount off future stays.
- Roger G.
Reviewed On: 11/6/2015
The cabin was everything that we expected.Wonderful memories made The accommodations were extremely comfortable, it was like being in our own home. Response from Elk Springs Resort Cabin Rentals; Friday, March 25, 2016 We are happy you enjoyed your new home away from home Tameka! We hope we can help you make special memories for years to come. We would love to have you return to see us as often as you can.
- Tameka H.
Reviewed On: 1/21/2016
Excellent vacation spot Had a wonderful weekend and the cabin was beautiful. Response from Elk Springs Resort Cabin Rentals; Sunday, March 27, 2016 Thank you for the 5 star review, Cheryl. We are pleased that you had an awesome time here at Elk Springs Resort! We hope you will make it an annual tradition and return again and again to make more Smoky Mountain memories!
- Cheryl L.
Reviewed On: 1/28/2016
Didn't want to leave! This is our second year in a row staying at Basswood Lodge. We love it and consider it "ours" !! Our only suggestion to the staff is to please put up some blinds in the dining/family room because the evening sun is brutal since it faces west !! Response from Elk Springs Resort Cabin Rentals; Wednesday, May 18, 2016 What a wonderful review! It sounds like you have found your home away from home in the Great Smoky Mountains. Thank you for your suggestion, we love feedback! We will look into it to see if that is something we may be able to do in the future. We hope you will consider returning to Basswood Lodge during your next visit to our area. We hope to see you soon!
- John and Deborah H.
Reviewed On: 5/16/2016
Spectacular Vacation with the Entire Family The cabin (Basswood) was beautiful and well appointed with all of the amenities we could ask for. There was plenty of room for everyone. My son loved the hot tub and enjoyed movies in the theater room. The check in and check out process was seamless. This is the second time I have stayed with Elk Springs and they never disappoint. They have been a dream to work with always willing to make certain your stay is a great one. Thanks again for an awesome vacation. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for your kind review, Dawn! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
- Dawn C.
Reviewed On: 7/13/2016
definitely coming again soon! The property was very cleaned and organized when we arrived. Everything worked properly, and the beds were very comfortable. I was well pleased with our stay at Basswood Lodge. Response from Elk Springs Resort Cabin Rentals; Sunday, February 5, 2017 Preston, we appreciate you sharing this 5-star review with us. It is our pleasure to provide our guests with a home away from home cabin getaway. It sounds like you made the perfect choice for a relaxing time. Hurry back! The mountains are calling you!
- Preston C.
Reviewed On: 2/23/2016
Basswood Lodge Gatlinburg Wonderful except for final night. Cabin across the road played music until 4:30am. Response from Elk Springs Resort Cabin Rentals; Saturday, February 18, 2017 Thank you so much for taking time to review Elk Springs Resort. We hope that you will be able to come stay with us again!
- Rilinda R.
Reviewed On: 4/5/2016
Nice cabin, just a few minutes from Gatlinburg strip We had a great time. The property management group was very personable and had great communication. Everything went well. We had small issue with Jacuzzi tub and they had maintenance out within an hour. We would stay again. Response from Elk Springs Resort Cabin Rentals; Monday, March 14, 2016 Thank you for your kind review Mark! We are happy to hear that your issue was resolved quickly. Please keep us in mind for your next visit, as a returning guest you will receive 10% off future stays.
- MARK B.
Reviewed On: 3/8/2016
Beautiful place Cabin was nice and cozy I'd recommend looking at groupon before booking to save some money. I was upset that I was charged a reservation fee and a damage fee when it's worded on groupon like it's one charge of 45 dollars Response from Elk Springs Resort Cabin Rentals; Saturday, March 4, 2017 Thank you for your feedback, Ashley. We are sorry for the misunderstanding you had with the booking fees. We openly disclose all fees in writing and try to make it easy for our guests to understand the entire booking process. In spite of that complaint, we are pleased to hear that you really liked the cabin and enjoyed your stay.
- Ashley K.
Reviewed On: 3/8/2016
had a great vacation was very please with the cabin Response from Elk Springs Resort Cabin Rentals; Wednesday, September 14, 2016 We are thrilled to hear you enjoyed your stay at Basswood Lodge. Please come back and visit us again soon!
Reviewed On: 9/13/2016
2016 vacation This was our second year staying at Elk springs resort. The cabin itself was beautiful but there was absolutely no view of the mountains from the cabin. Last year it was just my husband and kids but this year we invited my mother, my brother and his family during thanksgiving week. The cabin was spacious enough but didn't have enough of the basic necessities for 9 people. Not enough cookware, towels, etc. other than the horrible view and necessities everything else was great. The booking process was easy, the staff was great. Response from Elk Springs Resort Cabin Rentals; Sunday, December 11, 2016 Thank you for allowing us to be a part of such a wonderful family holiday, Tonya. We are sorry to hear you were disappointed with the view. We try to ensure each of our guests are aware of the view at each individual cabin. This cabin is advertised as and the pictures on our website show it has a wooded view. While this is ideal for some of our guests, we do understand that others may prefer a mountain view. We offer a great selection of cabins that offer the spectacular mountain view you are looking for. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. Each of our cabins are stocked according to how many the cabin sleeps. Please do not hesitate to contact us should you find that you are missing any items. We provide 24/7 guest assistance, as well as on-site maintenance and housekeeping to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We care about the quality of your stay and will take any steps needed to ensure each stay is exceptional. We sincerely apologize for any inconvenience experienced due to these issues and hope you will consider staying with us again during your next visit to Gatlinburg.
- Tonya L.
Reviewed On: 11/28/2016
Epic Weekend! My weekend was amazing, the cabin was everything I expected and more! I most definitely will come once a year from here on out, if not twice a year. Elk Springs resort staff were polite, helpful and attentive to all my needs. I had no idea how relaxing and beautiful this experience would be. Big two thumbs up Elk Springs! Response from Elk Springs Resort Cabin Rentals; Sunday, September 25, 2016 Thank you for your 5-Star review, Idella! We are excited to hear we exceeded your expectations. We would consider it an honor for you to come back and stay with us as often as your schedule allows. Hurry back, new memories are waiting to be made!
- Idella W.
Reviewed On: 8/24/2016
Pretty nice Cabin was nice, acoustics were horrible you could hear every creak of the floor and word someone on another level spoke,our trash wasn't taken after we scheduled a pick up and we were harrassed by some raccoons at night by the hot tub. There should be separate hot tub towels because washing our towels daily wasn't a fun chore. Also the water/ice didn't work on the door. All the maintenance guy did was say we had too much in there? He didn't fix the problem. Response from Elk Springs Resort Cabin Rentals; Saturday, September 17, 2016 Thank you for sharing your experience with us, Cassie. We appreciate your feedback as it assists us in ensuring each visit with us is exceptional. We are sorry to hear you experienced these issues during your stay. We have alerted our maintenance department that the water/ice function is still not working, thank you for letting us know. We apologize this issue continued as we thought it had been corrected. The trash was reported to be picked up as soon as the technician arrived at the cabin to correct the issue with the refrigerator. Raccoons are curious creatures. We find that they like to visit the cabins, often is search of food. Please do not hesitate to contact us during your stay should you find yourself or your guests in an uncomfortable situation with our local wildlife. Most of the wildlife you may encounter in our area do not like being around humans, they are merely seeking out our food. We are always happy to send out one of our technicians to assist in cases such as this. We sincerely apologize for any inconvenience experienced and hope you were able to make wonderful memories that will last a lifetime.
Reviewed On: 9/17/2016
Wonderful Cabin It was a really great weekend getaway. The cabin was every plus more then what we thought it would be. The people at Elks Resort were very friendly and helpful. Cabin was ready before check it time. I will stay with Elks Resort on my next trip to Gatlinburg.<br/>Thanks so much for everything it was an great experience. Response from Elk Springs Resort Cabin Rentals; Sunday, May 29, 2016 We are happy to hear your weekend get-away was a success! We strive to ensure that each stay with us is exceptional. We want you to feel at home from the moment you walk through the door. Please contact us when you are ready to start planning your next visit. We hope to hear from you soon!
- LaTonya Y.
Reviewed On: 5/27/2016
Great Experience Amazing very nice and clean cabin Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for your wonderful review, Pratik! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
Reviewed On: 8/2/2016
Making memories it was my first time and i have to admit that this cabin was a wonderful place to stay I will recommend this to my friends and family . Very cozy place and great location, i will be back next year . Response from Elk Springs Resort Cabin Rentals; Sunday, October 23, 2016 We are thrilled to hear you enjoyed your visit with us, Youssef! It sounds like many wonderful memories were made. We hope you will consider making Elk Springs Resort part of a new tradition when visiting Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Youssef C.
Reviewed On: 10/23/2016
First Trip to Gatlinburg Excellent Response from Elk Springs Resort Cabin Rentals; Tuesday, October 4, 2016 We are thrilled to hear your first trip to Gatlinburg was exceptional, Jacob! We enjoyed having you as our guest and hope you will come back and see us often.
- Jacob T.
Reviewed On: 10/4/2016
Great cabin, but lacking items We had a WONDERFUL time in Gatlinburg and Pigeon Forge! The cabin was very nice. Clean and plenty of space. The kitchen, however was seriously lacking items. There were NO baking dishes anywhere to be found. There were lids for them, but no dishes to use. :( Also, one of the recliners in the theater was broken and the main fireplace was not working while we were there. Overall, we didn't let these things bring down our vacation, we had a great time!! (Who wouldn't with 10 of your favorite family members?!) Response from Elk Springs Resort Cabin Rentals; Thursday, November 17, 2016 Thank you for taking the time to share your experience with us, Emily! It sounds like many wonderful memories were made during your visit. Thank you for bringing these issues to our attention. We will have the kitchen supplies checked and restocked. The fireplace and recliners have been brought to our attention by one of our maintenance technicians. We have ordered new seats for the theater room, they will be installed soon. The technician was able to relight the fireplace and we are happy to report it is fully functional. The pilot light had blown out. Please do not hesitate to contact us should you arrive and find that any areas of the cabin need our attention. We provide 24/7 guest assistance to ensure that any need that arises can be taken care of quickly. Please don't suffer, call us. We love assisting our guests! We want you to be able to enjoy every amenity available at the cabin throughout your stay. We sincerely apologize for any inconvenience experienced and hope you and your family will consider making Elk Springs Resort your new home away from home when visiting Gatlinburg.
Reviewed On: 11/16/2016
2-day Christmas stay This was the first year our family decided to have a Christmas away from home. We were concerned about many things (travel, access to our cabin because of weather, etc) but our stay at Basswood Lodge was a fitting Christmas present for all of us. We especially enjoyed the theater room, the hot tub, and the 3 suites each being on a different level. The cabin was roomy, clean and comfortable. Thank you to Elk Springs Resort for a great Christmas! Response from Elk Springs Resort Cabin Rentals; Tuesday, January 10, 2017 Thank you for the kind review, Gary. It is our pleasure to provide you with that home away from home experience for you and your family to have an enjoyable Christmas together! We hope this is the first of many Christmas treks you will make to one of our luxury cabins here at Elk Springs Resort in the beautiful Smoky Mountains!
- Gary H.
Reviewed On: 1/2/2017
Wonderful Experience We booked the cabin prior to the devastating fire in the Gatlinburg area. We were concerned about visiting the area so quickly after the tragic event. The rental staff kept in contact with us and assured us that the cabin in surrounding area would be enjoyable. The entire experience from booking through checking out was a breeze. A+++ customer service. The cabin was fantastic and I am sure we will be back again. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 24, 2017 Thank you for your 5-star review, Jason! We are so pleased that you decided to come and support our local economy after such devastation in the area just a few weeks prior to your arrival. Of course, we love to hear about our wonderful customer service department. Those ladies really put our guest's #1 on their list and enjoy helping with any questions or concerns you may have. We do offer several luxury cabins to choose from in Gatlinburg, Sevierville and Pigeon Forge. You might even consider a cabin with your very own private swimming pool inside! We look forward to your return in the future.
- Jason B.
Reviewed On: 12/28/2016
BASSWOOD LODGE When we arrived the sauna did not work and there were only 6 towels with 3 wash clothes. When I called they were quick to respond and fix things. When we went to cook breakfast there was minimal for pans and dishes which was very difficult to cook and feed 12 people. Overall experience not very good however it is a beautiful cabin. Response from Elk Springs Resort Cabin Rentals; Wednesday, December 7, 2016 Thank you for sharing your experience with us, Zephyr. We appreciate your feedback as it helps us to ensure each stay with us is exceptional. We are sorry to hear you experienced these issues. Thank you for contacting us once you discovered you were missing the towels and washcloths. We are happy to see they were delivered quickly. We welcome the opportunity to correct any issues during your stay. We sincerely apologize, as this was an oversight on our part. We have forwarded your feedback to our housekeeping supervisor and can assure you these items will be addressed. The kitchen will be checked and restocked as needed. We are sorry for any inconvenience experienced and hope you will stay with us again during your next visit to Gatlinburg.
Reviewed On: 12/6/2016
Definitely good choice for a vacation!!! The area is amazingly quiet, and beautiful!!!! We stay for 5 days a few little things with the cleaning but the customer service and cleaning people responded very quick!!! I'll come back!!! Is the real cabin saty experience... Response from Elk Springs Resort Cabin Rentals; Sunday, February 12, 2017 Thank you so much for your review! We appreciate your choosing Elk Springs Resort and we look forward to you coming to stay with us again!
- Yeisamari S.
Reviewed On: 2/12/2017
Loved our stay! We couldn't have been happier with the quality of the cabin. It was very clean and the entire property was well manicured and very clean. We especially loved our nights in the hot tub and grilling on the deck. Even spotted a small bear roaming nearby on our final night! If I had to pick a downside, it would be that our particular cabin lacked much of a view. But other cabins within the resort could solve that issue. Response from Elk Springs Resort Cabin Rentals; Sunday, December 18, 2016 Thank you for your kind words, Jay! We are delighted to hear your stay was exceptional. How exciting! It is always a treat to be able to watch our local wildlife explore, from a safe distance of course. We are fortunate, as we are home to an abundance of wildlife. Please contact us when you are ready to start planning your next get-away. While Basswood Lodge is advertised as having a wooded view, we do have a great selection of cabins that offer views that are among the best in our area. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed your expectations. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
Reviewed On: 12/14/2016
The Tennessee Waltz-2017 The cabin and location was beautiful and exceeded our expectations. The drive up was a surprise. It was dark already and a little unnerving: unfamiliar twisting road, not especially properly marked in all areas. Would have liked to have had some forewarning about travel time and road condition description. Response from Elk Springs Resort Cabin Rentals; Sunday, August 6, 2017 We appreciate your kind review, Anita. It is regrettable that you had issues with the location of Basswood Lodge. In attempt to avoid this problem we send out several emails prior to your arrival with detailed turn by turn driving instructions and an address for GPS. This cabin is located in our main Elk Springs Resort and is very clearly marked. Once in the resort, there are even signs in front of each cabin as well. We are sorry that the travel was an inconvenience and hope that you will consider staying with us again during your next trip to Gatlinburg.
- Anita C.
Reviewed On: 8/5/2017
Basswood Lodge Our stay at Basswood Lodge was very enjoyable and relaxing. The furnishings and decor were very pleasing and comfortable and the kitchen well stocked with appliances, dishes, etc. This was our 5th trip to Gatlinburg/Pigeon Forge and my husband had asked for me to reserve our next stay at Basswood Lodge! The property at Elk Springs is manicurely maintained and very clean which made for an enjoyable drive through. It's just a few minutes' drive to the 'craft' community and Gatlinburg. We rafted the Upper Pigeon River, as we do each trip, through Nantahala Outdoor Center, and had an awesome guide, Sam! Response from Elk Springs Resort Cabin Rentals; Tuesday, June 27, 2017 Thank you for your 5-Star review, Lori! We are thrilled to hear your stay was exceptional. It sounds like many wonderful memories were made during your visit. We enjoyed having you as our guest and look forward to many return visits!
- Lori S.
Reviewed On: 6/27/2017
Escaping to the eclipse Basswood lodge more than exceeded my expectation. It was a wonderful get away. We brought 7 people from 6 weeks in age to 70 years and everyone had a great experience where we could balance alone and together time while exploring the Smokies Response from Elk Springs Resort Cabin Rentals; Wednesday, August 30, 2017 Thank you for your wonderful review Thomas! We are pleased to hear that you enjoyed your cabin stay. Basswood Lodge is definitely a wonderful cabin to relax and create lasting memories together! We truly care about your stay and are so glad you chose to stay with us during such a once in a lifetime experience. We hope you will join us again during your next visit to Gatlinburg.
- Thomas H.
Reviewed On: 8/30/2017
Relaxing vacation Cabin was well maintained, clean, and in a great location. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 13, 2017 Robert, we are very pleased that you had a wonderful stay at Basswood Lodge! It is our pleasure to provide our guests with a 5 star cabin getaway experience! We hope you will come back for a future stay real soon.
- Robert J. W.
Reviewed On: 6/13/2017
Beautiful cabin Everything was very nice. We did have a problem with the gas grill. We could not get it to heat above 150 degrees so could not use. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 27, 2017 Thank you for your wonderful review, Julie! We are happy to hear you enjoyed your stay. Thank you for bringing the issue with the grill to our attention on the day of your departure. Please do not hesitate to contact us during your stay should you find that any of the amenities are not working properly. We want you to be able to enjoy every amenity available at the cabin throughout your stay. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Julie E.
Reviewed On: 6/27/2017
July Family Vacation Basswood Lodge was everything we expected and then some. The cabin was very clean, with a great kitchen. The kids loved the pool table and movie theatre. Eating dinner on the porches and having an evening drink or morning coffee on the third floor deck off the one master suite made you feel like you were sitting in a tree house. The day we checked in we received a phone call making sure everything was as we expected, and if we needed anything. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 19, 2017 Thank you for your kind review, Jennifer! We are excited to hear how much you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again!
Reviewed On: 7/18/2017
Fun with Friends We had a great visit with longtime friends. The house was pretty and furnishings were comfortable. Overall, it was clean, though we did find trash from previous guests in the bunk room and there were some dusty light fixtures. The only other problem we encountered was a lack of 9x13" casserole dish, which I would consider a basic kitchen supply. Two would be even better for a large groups, but we had to get creative to cook dinner. We did notice a lid for that size pan, so maybe it has just gotten broken at some point? Again, we had a great getaway and had to come home long before we were ready! These are just little things I thought you might want to know. Thanks! Response from Elk Springs Resort Cabin Rentals; Thursday, October 5, 2017 Thank you for sharing your experience with us, Vanessa. We appreciate your feedback, as it helps us to improve. We are sorry you experienced these issues during your stay. These issues have been forwarded to our housekeeping department and will be addressed. Please do not hesitate to contact us should you discover issues such as these in the future. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 10/5/2017
The area is amazingly quiet, and beautiful!!!! We stay for 5 days a few little things with the cleaning but the customer service and cleaning people responded very quick!!! I'll come back!!! Is the real cabin saty experience...
Reviewed On: 2/12/2017
This was the first year our family decided to have a Christmas away from home. We were concerned about many things (travel, access to our cabin because of weather, etc) but our stay at Basswood Lodge was a fitting Christmas present for all of us. We especially enjoyed the theater room, the hot tub, and the 3 suites each being on a different level. The cabin was roomy, clean and comfortable. Thank you to Elk Springs Resort for a great Christmas!
Reviewed On: 1/2/2017
We booked the cabin prior to the devastating fire in the Gatlinburg area. We were concerned about visiting the area so quickly after the tragic event. The rental staff kept in contact with us and assured us that the cabin in surrounding area would be enjoyable. The entire experience from booking through checking out was a breeze. A+++ customer service. The cabin was fantastic and I am sure we will be back again.
Reviewed On: 12/28/2016
We couldn't have been happier with the quality of the cabin. It was very clean and the entire property was well manicured and very clean. We especially loved our nights in the hot tub and grilling on the deck. Even spotted a small bear roaming nearby on our final night! If I had to pick a downside, it would be that our particular cabin lacked much of a view. But other cabins within the resort could solve that issue.
Reviewed On: 12/14/2016
When we arrived the sauna did not work and there were only 6 towels with 3 wash clothes. When I called they were quick to respond and fix things. When we went to cook breakfast there was minimal for pans and dishes which was very difficult to cook and feed 12 people. Overall experience not very good however it is a beautiful cabin.
Reviewed On: 12/6/2016
This was our second year staying at Elk springs resort. The cabin itself was beautiful but there was absolutely no view of the mountains from the cabin. Last year it was just my husband and kids but this year we invited my mother, my brother and his family during thanksgiving week. The cabin was spacious enough but didn't have enough of the basic necessities for 9 people. Not enough cookware, towels, etc. other than the horrible view and necessities everything else was great. The booking process was easy, the staff was great.
Reviewed On: 11/28/2016
We had a WONDERFUL time in Gatlinburg and Pigeon Forge! The cabin was very nice. Clean and plenty of space. The kitchen, however was seriously lacking items. There were NO baking dishes anywhere to be found. There were lids for them, but no dishes to use. :( Also, one of the recliners in the theater was broken and the main fireplace was not working while we were there. Overall, we didn't let these things bring down our vacation, we had a great time!! (Who wouldn't with 10 of your favorite family members?!)
Reviewed On: 11/16/2016
it was my first time and i have to admit that this cabin was a wonderful place to stay I will recommend this to my friends and family . Very cozy place and great location, i will be back next year .
Reviewed On: 10/23/2016
Excellent
Reviewed On: 10/4/2016
Cabin was nice, acoustics were horrible you could hear every creak of the floor and word someone on another level spoke,our trash wasn't taken after we scheduled a pick up and we were harrassed by some raccoons at night by the hot tub. There should be separate hot tub towels because washing our towels daily wasn't a fun chore. Also the water/ice didn't work on the door. All the maintenance guy did was say we had too much in there? He didn't fix the problem.
Reviewed On: 9/17/2016
was very please with the cabin
Reviewed On: 9/13/2016
My weekend was amazing, the cabin was everything I expected and more! I most definitely will come once a year from here on out, if not twice a year. Elk Springs resort staff were polite, helpful and attentive to all my needs. I had no idea how relaxing and beautiful this experience would be. Big two thumbs up Elk Springs!
Reviewed On: 8/24/2016
Amazing very nice and clean cabin
Reviewed On: 8/2/2016
The cabin (Basswood) was beautiful and well appointed with all of the amenities we could ask for. There was plenty of room for everyone. My son loved the hot tub and enjoyed movies in the theater room. The check in and check out process was seamless. This is the second time I have stayed with Elk Springs and they never disappoint. They have been a dream to work with always willing to make certain your stay is a great one. Thanks again for an awesome vacation.
Reviewed On: 7/13/2016
It was a really great weekend getaway. The cabin was every plus more then what we thought it would be. The people at Elks Resort were very friendly and helpful. Cabin was ready before check it time. I will stay with Elks Resort on my next trip to Gatlinburg.<br/>Thanks so much for everything it was an great experience.
Reviewed On: 5/27/2016
This is our second year in a row staying at Basswood Lodge. We love it and consider it "ours" !! Our only suggestion to the staff is to please put up some blinds in the dining/family room because the evening sun is brutal since it faces west !!
Reviewed On: 5/16/2016
Wonderful except for final night. Cabin across the road played music until 4:30am.
Reviewed On: 4/5/2016
Cabin was nice and cozy I'd recommend looking at groupon before booking to save some money. I was upset that I was charged a reservation fee and a damage fee when it's worded on groupon like it's one charge of 45 dollars
Reviewed On: 3/8/2016
We had a great time. The property management group was very personable and had great communication. Everything went well. We had small issue with Jacuzzi tub and they had maintenance out within an hour. We would stay again.
Reviewed On: 3/8/2016
The property was very cleaned and organized when we arrived. Everything worked properly, and the beds were very comfortable. I was well pleased with our stay at Basswood Lodge.
Reviewed On: 2/23/2016
Had a wonderful weekend and the cabin was beautiful.
Reviewed On: 1/28/2016
The accommodations were extremely comfortable, it was like being in our own home.
Reviewed On: 1/21/2016
I had a great experience with the booking process and the cabin we stayed in. Friendly staff and a great cabin!!
Reviewed On: 12/18/2015
We had a great time on our visit to Elk Springs! We had never been there and were extremely happy with the cabin and the service. The cabin was spotless and had everything we needed for our stay. Will definitely be visiting again in the future when we have more time to stay.
Reviewed On: 11/24/2015
We really enjoyed our 3-day escape to the Basswood Lodge. Elk Springs has done an overall excellent job in building and outfitting the cabins. The BL's all wood construction inside and out makes for a truly outstanding "woodsy" accommodation but with all the modern conveniences. The only minor glitch was the lack of a cable hookup to the home theater! We had to watch the football games on other smaller televisions throughout the cabin - bummer.
Reviewed On: 11/6/2015
Absolutely beautiful 3 story cabin with TV's every where and the Theater Room was phenomenal. I want one of those at home. Everything was clean and the service staff called ahead of schedule to let us know the cabin was ready. They called a couple of other times to make sure our stay was going well and if we needed anything. My daughters like for me to cook rather than go out to eat and I would say the kitchen left a little to be desired with the pots, pans, and I had to go buy an 11 x 13 pan to make brownies. But that would be the only thing that I would complain about as it was a secluded community but still close to civilization. We went zip lining and white water rafting and both were easy to get to from Elk Springs Resort. Dynamite stay for 6 days and it was just to short.
Reviewed On: 10/26/2015
I rented Basswood Lodge for my son's 17th birthday party and took 8 of his friends with us. The guy's had a great time in the theater room (perfect for gaming) and having them downstairs meant I could cook and clean up without having them underfoot. It also meant I could sleep soundly without hearing them! Everything was as it should be with plenty of towels, nice hot tub and sauna, gas grill was incredible. The ONLY thing was the hand held can opener didn't work and that was a very minor issue. We loved it and would highly recommend!
Reviewed On: 10/1/2015
My family like the cabin <br/>Road is no good not pavement, phone service is not reach area.
Reviewed On: 9/9/2015
Overall it was a great place to vist and have a peace of mind for couple days, the cabin was great, it satisfied our expectation.
Reviewed On: 9/2/2015
The place was clean. Offered more than enough amenities to keep everyone entertained. Very peaceful setting...just not the greatest views.
Reviewed On: 8/30/2015
We had a wonderful week enjoying the sights and sounds of the Smokey Mountains. The great hospitality of the area was enjoyed emensely by our family. The cabin at Elk Springs gave us a place to rest and retreat as a family. A most enjoyable experience.
Reviewed On: 8/12/2015
Cabin was extremely well maintained and check-in was a breeze. A phone call with the door lock code and we just showed up and went in. The only call for maintenance was when the projector in the theater room said it was time to change the bulb and this was done within the hour. Cannot wait to go back for another vacation. The kids really loved the foosball table.
Reviewed On: 7/30/2015
Fantastic time at Elk Springs Resort. Stayed at Basswood Lodge Cabin which was near the top of the property. Excellent cabin, very clean and comfortable. Had 2 minor maintenance issues that were resolved immediately by their amazing staff. Issues were a burned out light bulb and cable TV that did not work in 1 bedroom, but again, they resolved it immediately. Property is great and very convenient to everything in Gatlinburg and Pigeon Forge. Large grocery store nearby. Cabin was comfortable and exactly as described. Wish we could have stayed longer! Will definitely go again!!!
Reviewed On: 6/21/2015
Basswood lodge was amazing! Beautiful open floor plan and great amenities! You dont have to leave the cabin if you dont want to. Only thing is if you are looking for a view then this isnt the cabin for you.
Reviewed On: 5/23/2015
It was very nice
Reviewed On: 5/19/2015
Nothing short of perfect. The crewhad cabin ready early and it was spotless. The views were nice and the neighborhood was peaceful. Adjacent cabins were far enough away to allow us privacy but close enough to make us feel safe. The media room was amazing, kids loved having movie nights. Porches were nice and we had great views of the sunset each night.
Reviewed On: 4/18/2015
The cabin was perfect. It was exactly like the pictures. Well maintained. The beds were comfortable. We loved the movie theater! The only problem we had was it is in the back of the resort where the pavement ends. The majority of their cabins are on paved roads. The road is supposed to be gravel, but it is nothing but mud. We had a very hard time getting the van we drove in and out. we ended up having to have the other party that joined us rent a 4 wheel drive vehicle to shuttle us to and from the store parking lot where we left our van. If they would continue the pavement throughout the rest of the resort we would definitely stay there again.
Reviewed On: 3/4/2015
We absolutely loved our stay. The only complaint about the cabin itself was that there was no tv in the bedroom that was downstairs for the kids so they didn't sleep one night down there. There was also an incident with housekeeping after our departure but they took care of things realitively quickly. We can't wait to book our next trip!
Reviewed On: 1/25/2015
Excellent !! Very Well Thought out rental Notes on operating everything Tv's hot tubs etc also the gas line to the grill was a great feature as well
Reviewed On: 1/21/2015
Wonderful cabin with great amenities and lots of charm! Theater room was perfect for watching movies but we couldn't watch regular tv on it. (We would have loved to watch both the Buckeyes game and the Alabama game on the big screen. However, the regular big flat screen was a good substitute.). The pilot light on the fireplace was out on thanksgiving morning and a very nice man was there to relight it within minutes! We had very nice cookware, dinnerware and kitchen appliances for fixing a big Thanksgiving dinner in a spacious kitchen! The dining room table was large enough to accommodate us comfortably. We would recommend this cabin and this resort to everybody!! We loved it!
Reviewed On: 12/3/2014
We booked this cabin for my wife's birthday. We had a blast and enjoyed all of the amenities very much!
Reviewed On: 11/19/2014
Elk Springs Resort was the perfect get-a-way for our family and friends. The Basswood Cabin was absolutely perfect for us. We could not have selected a better unit. My guest had a delivery issue with his medical supplies and the staff went the extra mile to assure that the shipment was located and delivered to our cabin. The cabin was clean and very comfortable. Looking forward to a return call from the sales dept. to discuss cabins on the market for sale. We can't wait for our return visit.
Reviewed On: 11/19/2014
Our group really enjoyed our time at the Basswood Lodge and cannot wait to do another trip back next year!
Reviewed On: 10/15/2014
Beautiful, roomy cabin. There were 5 adults and 4 children and we had plenty of room. We all especially enjoyed the theater room!
Reviewed On: 9/23/2014
Our party of six thoroughly enjoyed our stay at Basswood Lodge! Very clean except grill needs MAJOR cleaning and ceiling fans need to be dusted. Rooms appeared as they did on the website. Loved the resort grounds. The home theater was a BIG hit! Close to Gatlinburg and P Forge but you would never know it!! Secluded! Staff was great to work with when I was booking as I suffer from Altitude Sickness. They accurately advised which cabins would better suit my needs. Love the check in/out process. So easy!! We will be back next in 2015!
Reviewed On: 8/25/2014
Our family reunion and vacation could not have been a better place at the resort. We love the homey atmosphere with the luxury of a recreational and entertaining set-up for the younger adults. We also enjoyed the hot tub and sauna which were most welcomed after long days of hiking and walking through Gatlinburg and Cades Cove. The kitchen is well equipped and offered us the choice to cook. We have enjoyed our few days here and wished we had stayed longer. We would definitely like to come back again with friends and family. Thank you for ensuring that we had a comfortable stay.
Reviewed On: 8/15/2014
The place itself was awesome. Didnt check in on time because staff was still cleaning even though i was called to say is was ready. Media room has issues (no sound then no picture-cable left hanging unsafely)and few DVD players were inoperable. We were not left with starter diswashing liquid.
Reviewed On: 8/13/2014
Thank you so much for this wonderful vacation location. We spent time white water rafting, ziplining and hiking in the mountains. We enjoyed every part of it. We truly enjoyed knowing we were coming back to our place the Basswood Lodge. We felt comfortable, watched movies, took a sauna and had wonderful dinners together. I would highly recommend Basswood Lodge. It is a wonderful upscale experience in Gaitlinburg. The location was perfect for us to get around quickly. Although our view was amazing in the trees and amongst other cabins there is no real clear view of the mountains. That would not stop us from coming back.<br/><br/>Thanks again, <br/><br/>Truly a great memory for our group.
Reviewed On: 8/10/2014
Elk Springs is amazing. This is the third time this year we have stayed with Elk Springs and each time gets better and better. As I have stated before, you get what you see in the pictures plus more. The cabin we were at this time was called Basswood Lodge. The amenities were superb. Thanks Elk Springs for a wonderful stay with family. WE WILL BE BACK!!
Reviewed On: 8/6/2014
Great time and shape for all. Only complaint was only one frying pan to cook for 10 people. I told staff they needed more and I would definitely return and would rent same unit
Reviewed On: 7/27/2014
Excellant cabin, super clean, management very professional. Had a problem with the surround sound they were there right away. Fixed it and we were so helpful.
Reviewed On: 7/21/2014
This was our first visit to Gatlinburg and our first family vacation. The cabin was beyond our expectations and made for a very memorable weekend. There was enough room for everyone to spread out and plenty for everyone to do around the cabin - movie, pool table, hot tub etc. We were able to hook up the Apple TV to the TV in the main room and the Xbox downstairs. Cabin was a short drive to the grocery store and family dollar where we went to pick up items that were forgotten. It was also a short drive to Downtown Gatlinburg where we spent the evening of the 4th. We had a great time taking in the scenary, enjoying the cabin, and enjoying each other. We will be telling all our friends about this resort and can't wait to come back!
Reviewed On: 7/10/2014
We had a great time at the Basswood Lodge. We would definitely return to the resort. The cabin provided everything we needed. The resort staff I dealt with was always friendly.
Reviewed On: 7/1/2014
It was amazing my whole family loved it & did not want to leave. It ended way to soon!
Reviewed On: 6/24/2014
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Reviewed On: 6/17/2014
Very pleasant peaceful vacation. The cabin was very clean. We loved having the pool table, foosball, sauna and hot tub. The theater room was great with the surround sound. The check in/out process was easy. Staff is great. Over all this is a nice clean resort and cabins are great. Will be returning again. Thanks Elk Springs Resort.
Reviewed On: 6/14/2014
the cabin is great. actually I had a lot of questions for housekeeping, every time I call the service they're patient and nice.
Reviewed On: 6/11/2014
Finally got 4 days we could all spend together, two in college and one working. We enjoyed catching up, relaxing and watched a movie each night in the media room together. Already making plans to return!!
Reviewed On: 6/2/2014
Our vacation was terrific. Loved the home, but this property should not be called a resort. There were no other amenities on your property except homes. NO spa, restaurant, bar, etc. I was glad our home was not right next to another home. Loved that our rental had some distance from the other rentals. Basswood Lodge was unique and we loved it, however, we missed not having a hair dryer and it really needed more than 1 fry pan. Otherwise it had everything you needed. After hiking in the National Park the jet tubs were wonderful. I have already referred a couple of my friends to Elk Springs. And will probably return in a few years.
Reviewed On: 5/19/2014
So grateful to be experience the beautiful landscape just perfectly removed from the strip. The cabin allowed us to eat, hike, relax at our leisure.
Reviewed On: 4/28/2014
The cabin itself is outstanding! absolutely beautiful inside and out! we had a group of 9 to stay in this cabin. During the stay we noticed the sauna would not heat up or work properly. Also after the first nights stay we discovered the 3rd floor bathroom was leaking water into the floor of the 2nd floor bathroom. Other than the two issues we had a wonderful weekend in gatlinburg period! Do happy to have such a wonderful & relaxing weekend.
Reviewed On: 2/25/2014
Overall experience was great. Lots of things for the kids to do and the theatre room was amazing for both the kids and adults. Quick drive to attractions and food shopping.
Reviewed On: 2/4/2014
had everything you could want and more. <br/>will never stay anywhere else than elks spring lodge
Reviewed On: 1/14/2014
We had a wonderful experience in Basswood Lodge. The cabin was very cozy, yet all high end decor and design. We loved the theater room especially! Only complaint would be that the tv's were a little small compared to the rest of the high end items in the cabin and the dvd player on the lower level did not work for the kids. Also, would have loved to be able to plug in the xbox, but didn't have ability to do so. Didn't make the stay any less wonderful though! Love the automated communications. Made it so convenient!
Reviewed On: 1/1/2014
Outstanding, really enjoyed our stay...we did not want to leave!!
Reviewed On: 12/30/2013
My wife and I were looking for a relaxing getaway in Gatlinburg. We found this site and decided to try it. The cabin was very nice. We felt safe. We definitely want to return!
Reviewed On: 12/23/2013
This cabin was great for our family vacation. Though the trip was short, it was convenient for us to get to the trailheads and to go around Gatlinburg at night. We enjoyed the amenities such as the hot tub, sauna, theater room and pool table. There was something for everyone to do. Thanks for a great stay!
Reviewed On: 12/17/2013
This place is exactly as advertised. Great location...easy to find if you follow their directions. The place is kept it great condition. It's a great place for families. The beds furnishings are very comfortable. Easy access to Gatlinburg and Pigeon Forge. We thoroughly enjoyed our stay and will be booking Elk Springs for future visits.
Reviewed On: 12/16/2013
We've staying in Gatlinburg 2 other times. This was by far the best trip and it was because of the lodging at Elk Springs Resort. They clearly value the customer and their experience. We had every comfort and much more. The cabin was refreshingly spotless, decor and appliances up to date. It was the most relaxing and enjoyable trip. Thank you!!
Reviewed On: 11/12/2013
Elk Springs Resort Cabins are a fabulous way to spend family time together. You can enjoy the parks and come into relax in comfort and enough room for the kids to run around. This is our third time to stay and we plan to make it an annual event. Customer service goes over and beyond my expectations.
Reviewed On: 11/9/2013
It was great. We will be coming back again for new years.
Reviewed On: 11/5/2013
The cabin was beautiful. We thouroughly enjoyed the 7 days that we stayed there. Everything was perfect.
Reviewed On: 10/7/2013
We went down with 3 couples and had the best time on vacation that wasn't family related... It was quite, clean, roomy... Thanks Again We will be back next year for sure
Reviewed On: 9/30/2013
Basswood Cabin was excellent. Overall the cabin was very clean. The sauna ro and the theatre room was beyond words! We didn't want to leave the cabin during our entire stay. I would definitely reccomend it to any and everyone. It is our new summer/fall getaway.
Reviewed On: 9/13/2013
The cabin was wonderful. Very neat, clean and an easy process, however,it was difficult getting anyone to answer the phone, call back or even send an email regarding the key code. I finally got through to a rep who thought we had the wrong code (and he asked me if that code was wrong). I explained that we were about 30 minutes away by this time and I needed the code. He transferred me again and I left a message - no one ever called. When we arrived I used the supposedly wrong code that I heard the rep from the earlier call say - I tried it and it never worked. Needless to say no one ever called or emailed - that was disappointing because it really was a nice cabin. It was a bit far from the action in Gatlinburg. We would probably opt to stay in Pigeon Forge next time.
Reviewed On: 9/9/2013
It was pleasant stay in Basswood Lodge. Everything was as promised while booking. Hot Tub, Home Theatre, Kitchen Set, were nice. Balcony area was not clean. People who want to stay in forest may not like this cabins as cabins are close to each other..
Reviewed On: 9/6/2013
This was our first full family vacation with families from Ohio, Indiana, North Carolina, and Florida. Everyone more than enjoyed the week we spent in the cabin an definitely plan to come back again in the future! Thank you for such an Amazing experience!!
Reviewed On: 8/27/2013
Last minute weekend getaway was fantastic. Beautiful hoe, pretty setting. So relaxing and the kids loved the theater room. We will be back!
Reviewed On: 8/20/2013
As the title states, we couldn't have been happier with our stay. Very clean, wonderfully decorated, prob the best location in Gatlinburg as there are back roads to avoid traffic. We plan to return next year.
Reviewed On: 8/4/2013
My family and I spent a week at Elk Spring Resort recently. The stay was nothing short of amazing. The cabins were spectacular, and everybody had a fantastic time. We are already planning our next trip, and undoubtedly will stay at Elk Springs once again.
Reviewed On: 8/1/2013
We had 3 maintenence issues that were quickly repaired.<br/>-partial power outages<br/>-hot tub malfunction that cause the water to small<br/>-projector bulb blown<br/><br/>I do think a "luxury" resort should not be so skimpy on linens, tp, etc. coffee starter packs are offered even at cheap hotels.<br/><br/>lovely location, not much view, but the shade was nice and cool for July<br/><br/>we would return when you get the pool<br/><br/>the unit needs an additional skillet
Reviewed On: 7/24/2013
Elk's Spring was recommended to me by a friend who said this is the one place in Gatlinburg that you can be guaranteed to be clean and have everything you need. She also noted that they will take care of any issues immediately. My friend was not wrong. This place was great!! It was super clean, nicely furnished and had everything you needed (even had towels in the bathrooms, dish rag and soap in the kitchen etc.).<br/>The check in was super easy with them calling me the day of the check in to give me a code for the door. The cabin was ready early.<br/>The only drawback, and this was super minor, was that the cabins are a little close together and you could hear others talking on their decks. There are a ton of trees that help to block the view from other cabins which is helpful to the close proximity.<br/>Best part of the vacation was that the bedrooms were all on separate floors so we each could go to bed at different times and not disturb each other. The Theater room is a must and will definitely be
Reviewed On: 7/8/2013
I stayed in Basswood Lodge with nine friends. We had an excellent time spent mostly enjoying the exceptional cabin while eating, playing games, watching movies in the theater, and soaking in the hot tub. It was difficult to drag ourselves away long enough to enjoy the rest of Gatlinburg and the Smoky Mountains, and none of us regret a second of our time in the cabin.
Reviewed On: 5/29/2013
Clean, efficient. Would definitely come back. Nice family atmosphere and lively at this resort.
Reviewed On: 5/11/2013
We really enjoyed our stay at the cabin it made our daughter's wedding day very special<br/>thank you very much
Reviewed On: 4/23/2013
The cabin was beautiful! Had an amazing time with my kids and grandkids. We absolutely loved the theater room and made good use of it.
Reviewed On: 3/31/2013
Basswood was perfect for our family. Plenty of room to get away from each other but also great places to gather for fun. Loved it!
Reviewed On: 3/18/2013
I wanted to show my kids snow and take them skiing for the first time. We needed a well-appointed place to unwind. <br/>5 minutes from the grocery store. 15 minutes from Ober, no crowds at all. No waiting. <br/>We stayed Feb 3 thru the 9th. Showed up 2 days after a light snow and the slopes were ideal for the kids.<br/>Downtown was empty during the week, so no waiting for anything. <br/>Basswood Lodge was outstanding, clean, and very warm. The upstairs gets very hot with the fireplace on the second floor. But that's the only tricky part. The bottom floor does get cold (physics). You can't plug your hardrive into the media player's hdmi input. So, DVD's only. Nearest DVD rental is the grocery store (redbox). <br/>Top notch location. Will definitely do this again.
Reviewed On: 2/26/2013
We have stayed in Basswood Lodge and Hilltop Hideaway and we would recommend either propery to friends and family, we loved it! Basswood Lodge is probably my favorite but they are both wonderful.
Reviewed On: 2/3/2013
The scheduling of the vacation and checking in was very easy. Would love to have been able to check in before 3:00.
Reviewed On: 1/22/2013
We enjoyed our stay - the cabin was very clean. Thanks!
Reviewed On: 1/15/2013
This was our 3rd stay with Elk Springs. First 2 we stayed in "A Desire Fulfilled" but it was booked this time. Basswood Lodge is ok. No real privacy and no blinds on the majority of the main floor windows. Noticeable dirt and dust on kitchen floor which was disappointing given our first 2 experiences and the amount paid to rent this property. If we come back we would definitely not rent this property again and would hope the cleaning improves.
Reviewed On: 12/3/2012
One of the best, if not the best cabins we have stayed in. Well taken care of and clean. The other cabins are too close, too crowded and when others are staying at the cabin across the street with kids, it disturbs the peace and tranquility we were looking for.
Reviewed On: 11/19/2012
The one think that I didnt like was the home theatre because it could play only the DVD's and didnt read the USB at all and this was not specified and that was very bad.
Reviewed On: 10/31/2012
I cannot say enough good things about this vacation. Lodge was beautiful, excellent service, nestled in the Smoky Mountains, very peaceful. When we arrived, we called to have the fire place lit, they were there to light it before we were unpacked. We are all nurses, and just wanted to be able to relax and enjoy ourselves without any pressures. What can I say, Theater room, hot tub, pool table, jacuzzi in 2 bathrooms, TV in every room in the lodge. I am giving this vacation a 5+ rating. This is the second time that we have stayed at Elk Lodge Resort and We will be going again next year. It is a little piece of Heaven!!!!
Reviewed On: 10/3/2012
I rented the cabin for four days and three nights for my grandbaby first birthday party. It was more than I expected. The cabin was immaculate. Everyone was very professional. They did everything they said they would do as for as calling me the day I was to arrive to make sure I had the code to enter the cabin, and the day I left for instructions on leaving. I will make sure I visit once a year and refer all my friends and family. Thanks again for giving my only grand child a great first birthday.
Reviewed On: 9/20/2012
We loved the Basswood Lodge! The media room was a hit with all ages. The decks and balcony's had great views, and the privacy of each area of the cabin was perfect for a large group. Thank you for the wonderful vacation home.
Reviewed On: 7/23/2012
Enjoyed the stay. Dishwasher did not work properly. A part was ordered, but not repaired before we left.
Reviewed On: 7/4/2012
Stylish, very clean, stocked nicely, Beds are very comfortable, and its a quiet location ~
Reviewed On: 6/19/2012
Loved it!
Reviewed On: 6/13/2012

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 6 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Feb 04, 2023
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Retreat and Relax in

ID 219319 - 3 beds (2 king and 1 bunk). Base rent is for 10 occupants.
Gatlinburg Accommodations
Retreat and Relax in your 3 Bedroom Luxury Cabin with 2 jacuzzi tubs, private home theater room with 9 foot theater screen, sauna, pool table, hot tub and Gas Grill. Send the kids downstairs to play while the adults relax in the upper two levels.. Relax after a day in the Great Smoky Mountains National Park in your own private theater room with 9' Theater Screen and reclining theater seating. Or how about spending 20 minutes in your own private Sauna Mountain Fever features 2 master suites with jacuzzi tubs and a rain shower as well as third bedroom with Queen over Queen bunk beds that can sleep up to 4 adults. This 3 Bedroom 3 Bath cabin also features a pool table, game table, outdoor hot tub on one of the 3 decks and a Stainless Steel Gas Grill.

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