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max 14 guests      4 bedrooms      3.5 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • ESPN & ESPN2
    • Free Wireless Internet
    • Games
    • Pool Table
    • DVD Player
    • 60" HDTV with Surround
    • Free Netflix
    • Surround Sound System
    • Stand Up Arcade Game
    • 60" HDTV with Bluray Surround
    • 1 TV w/DVD and VCR Combo
    • 5 Bluray Players
    • Stand Up Arcade w/130 Games
    • 6 Total TV's
    • 1 DVD/VCR Combo Player
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • 3 Fireplaces
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Linens
    • Outdoor Fireplace
    • Washer & Dryer
    • Sofa and Love Seat seating for 5
    • 8 Rockers
    • Gas Fireplace
    • 6 Dining Chairs
    • 2 Bar Stools
    • 4 Bar Stools
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 8 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
    • Screened in Porch
    • Outdoor Fireplace
    • 8 Rocking Chairs
    • Covered Deck
    • Outdoor Table with Seating for 6
    • Loveseat on Porch
    • 2 Lounge Chairs with Ottomans
    • Outdoor Sofa & 2 Chairs
    • Outdoor Breakfast Area
  • Geographic Attributes
    • Close to Town
    • Arts and Crafts Community
  • Convenience Attributes
    • Area FitnessCenter
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • Free Local and Long Distance
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg

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Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2023

Rate Period Nightly
Feb 5 to Feb 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 238 - 276 USD
Feb 10 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 370 - 390 USD
Feb 13 to Feb 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 262 - 287 USD
Feb 17 to Feb 19 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 464 USD
Feb 20 to Feb 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 303 - 317 USD
Feb 24 to Feb 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 405 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 319 USD
Mar 1 to Mar 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 334 USD
Mar 3 to Mar 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 442 USD
Mar 5 to Mar 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 334 - 350 USD
Mar 10 to Mar 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 474 USD
Mar 12 to Mar 31 Min Stay 2 nights 433 - 469 USD
Apr 1 to Apr 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sat, Sun) 469 USD
Apr 6 to Apr 9 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 743 - 800 USD
Apr 10 to Apr 22 Min Stay 2 nights 472 - 490 USD
Apr 23 to Apr 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Apr 28 to Apr 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Apr 30 to May 1 Min Stay 2 nights (Arrival only on: Mon, Sun) 358 USD
May 2 to May 4 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 368 USD
May 5 to May 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
May 7 to May 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 368 USD
May 12 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 472 USD
May 15 to May 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 478 USD
May 19 to May 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
May 21 to May 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 478 - 513 USD
May 26 to May 29 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 857 USD
May 30 to May 31 Min Stay 2 nights (Arrival only on: Tue, Wed) 532 USD
Jun 2 to Jun 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 553 USD
Jun 4 to Jun 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 559 - 623 USD
Jun 9 to Jun 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 641 USD
Jun 11 to Jun 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 646 - 671 USD
Jun 16 to Jun 29 Min Stay 2 nights 666 USD
Jun 30 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Fri, Sat, Sun) 969 - 1,039 USD
Jul 6 to Jul 31 Min Stay 2 nights 618 - 666 USD
Aug 1 to Aug 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 671 USD
Aug 4 to Aug 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 666 USD
Aug 6 to Aug 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 671 USD
Aug 11 to Aug 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 666 USD
Aug 13 to Aug 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 478 - 671 USD
Aug 18 to Aug 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
Aug 20 to Aug 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Aug 25 to Aug 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Aug 27 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Sep 1 to Sep 4 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 800 USD
Sep 5 to Sep 7 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 358 - 374 USD
Sep 8 to Sep 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Sep 10 to Sep 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Sep 15 to Sep 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Sep 17 to Sep 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Sep 22 to Sep 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Sep 24 to Sep 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Sep 29 to Sep 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 478 USD
Oct 1 to Oct 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 368 - 422 USD
Oct 6 to Oct 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Oct 8 to Oct 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 440 USD
Oct 13 to Oct 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Oct 15 to Oct 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 440 USD
Oct 20 to Oct 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Oct 22 to Oct 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 440 USD
Oct 27 to Oct 28 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Oct 29 to Oct 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 440 USD
Nov 1 to Nov 2 Min Stay 2 nights (Arrival only on: Wed, Thu) 424 USD
Nov 3 to Nov 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Nov 5 to Nov 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 424 USD
Nov 10 to Nov 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 548 USD
Nov 12 to Nov 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 - 424 USD
Nov 17 to Nov 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Mon, Sun) 478 USD
Nov 21 to Nov 26 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 858 - 888 USD
Nov 27 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 358 - 424 USD
Dec 1 to Dec 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
Dec 3 to Dec 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Dec 8 to Dec 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
Dec 10 to Dec 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Dec 15 to Dec 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 472 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 358 - 390 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 2 nights 888 - 954 USD

2024

Rate Period Nightly
Jan 5 to Jan 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 368 USD
Jan 7 to Jan 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Jan 12 to Jan 14 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 748 USD
Jan 15 to Jan 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 358 USD
Jan 19 to Jan 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 368 USD
Jan 21 to Jan 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Jan 26 to Jan 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 368 USD
Jan 28 to Feb 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 USD
Feb 2 to Feb 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 368 USD

Weekly

2023

Rate Period Weekly
Mar 12 to Mar 31 Min Stay 7 nights 2,608 - 2,822 USD
Apr 10 to Apr 22 Min Stay 7 nights 2,844 - 2,875 USD
Jun 16 to Jun 29 Min Stay 7 nights 4,010 USD
Jul 6 to Jul 31 Min Stay 7 nights 4,010 USD
Dec 21, 2023 to Jan 3, 2024 Min Stay 7 nights 5,632 - 5,746 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

2nd Time Charm Love staying here!!! Response from Elk Springs Resort Cabin Rentals; Saturday, January 7, 2023 It was our pleasure to provide you with luxury accommodations during your visit, Kimberly. You selected a great cabin with unbeatable Great Smoky Mountains scenery. We strive to be the best in the business and we want nothing more than for our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
Reviewed On: 1/4/2023
Christmas in the Smokies Wonderful cabin. I had relatives from Orlando and Louisville to stay, and we enjoyed every minute. Plenty of room for all. It was stocked with exactly what was needed during our stay. Location was perfect in a very quiet neighborhood. Enjoyed the mountains, hiking, Anakeesta and Dollywood. Response from Elk Springs Resort Cabin Rentals; Monday, December 26, 2022 Thank you for your review, Danetta. We are thrilled to know you enjoyed your recent family gathering. It sounds like you chose the perfect place to relax and make memorable experiences with your family. We enjoyed having you as our guest and hope you choose to visit us again soon. We encourage guest to book direct and save up to 15% off your next stay!
Reviewed On: 12/24/2022
Nice home but dirty The porches were not cleaned up at all. There was sticky food stuff all over the table outside by the grill. The grill itself was filthy and most definitely needs replaced or refurbished. <br/><br/>Leaves and dirt everywhere. I understand there will be leaves at autumn time but they didn't even try to sweep up anything. Porches were very dirty. The outside cigarette container caught on fire as there was paper and filth in it and it wasn't cleaned out.<br/><br/> The cushions on the side porch were FILTHY and not even placed correctly on the chairs. The back was towards the front, the were placed sideways instead of vertically..the cleaning people didn't even place the dirty cushions correctly which, by the way, are removable for cleaning. They zip on and off and should have been laundered. The foot stools were all over the place and the table out there was gross and unclean too. There was ZERO dish detergent (like Dawn) to be able to wash down the counters and filthy tables with. There was food crumbs on the black chairs in the dining room, obviously not cleaned. <br/><br/>The wet smelly mops and brooms and buckets were left in the corner of the kitchen. The arcade machine was broke too! This home needs revamped and updated. It wasn't ready at 3p which is your check in time. <br/><br/>After traveling for 10 hours it's super unprofessional to ask your guests to "Find something to do" until your cleaning folks finish. How incredibly rude. By 3p that home should have been cleaned and ready to go. 2 woman cleaning that home would take at least 8 hours to do the job properly too. You need a much larger cleaning crew to be able to get in and out quicker than that. We understand each home is individually owned and will not be back to that home for sure. The staff was kind and professional, especially Carol, she's wonderful! Response from Elk Springs Resort Cabin Rentals; Saturday, November 12, 2022 Thank you for sharing your experience with us, Mary. We are sorry that you were disappointed with these aspects of your stay, and we have forwarded your feedback about the cabin to our teams for follow-up and review. We have staff available 24/7 to assist our guests with any need that may arise, so please call us! The majority of the items you reported could have been addressed promptly during your visit. We apologize for the check-in delay, but we do show that the door code was sent to you at 3:07 pm, which is right in line with our TARGET check-in time of 3 pm. We enjoyed having you as our guests, and hope to work with you again soon. We encourage guests to book direct and save up to 15% on your booking. Hope to see you soon!
- Mary H.
Reviewed On: 11/11/2022
Wonderful Cabin We loved our short stay at this cabin, wish we could have stayed longer! The cabin was clean and well stocked with plenty of towels and lots of kitchen basics. We loved how close it was to everything, but didn't feel like we were in the middle of downtown. We'd love to stay again next year Response from Elk Springs Resort Cabin Rentals; Tuesday, December 6, 2022 It is delightful to know you enjoyed your recent stay, Tammy. We enjoyed having you as our guest and hope you choose to visit us again soon. Remember, all repeat guest will receive 10% off all future stays. Thank you!
Reviewed On: 12/6/2022
Four Seasons Review As a former cabin owner in Gatlinburg, I found the community itself to be very pretty and private. However, the cabin had many problems, like a noisy heating unit in the attic that kept waking us up through the night. The coffee pot was functional, but ancient, and much of the furnishings were tired and worn, especially the leather(?) sofa and chair upstairs. The provided hand soap was nice, but there was no soap tray in which to put it after use. And the sink in the upstairs bath was slow running. Lastly, I was suspicious about the cleaning before we arrived. We found a long, dark hair in our sink, though neither of us have long, much less dark hair, and we found coffee grounds in the coffee maker when we first made coffee the next morning. Most of all, we were annoyed by all the threatening notes throughout the house regarding fines and punishment. I would have thought one note would have been sufficient. Have you had trouble with frat parties? Response from Elk Springs Resort Cabin Rentals; Wednesday, December 21, 2022 Thank you for sharing your experience with us, Patrick. We are sorry that you were disappointed in these aspects of your stay, and we have forwarded your feedback about the cabin to our teams for follow-up. We enjoyed having you as our guests, and we hope to work with you again for your next Smoky Mountain getaway! Remember, as a repeat visitor you will save 10% on future stays. Hope to see you soon!
- Patrick W.
Reviewed On: 12/20/2022
Keep looking This cabin needs a new cleaning crew. We were contacted that our check in had to be delayed due to cleaning. However when we arrived there were cups with cigarettes on the patio and a dirty rag left behind. The toilet in the upstairs bath was very dirty and didn&#x2019;t look like they had clean around it in years. The kitchen cabinet knobs we sticky and you could see the grim on the doors. All the mattresses need to be replaced and the curtains did not cover the windows properly. This cabin does not appear to be top priority for the owners. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 1, 2022 Thank you for sharing your experience with us, Todd. We are sorry that you were disappointed in these aspects of your stay, and we have forwarded your feedback about the cabin to our teams for review and resolution. We hope that you were able to enjoy your time spent in our beautiful area!
- Todd A.
Reviewed On: 11/1/2022
Look elsewhere, too expensive for what&#x2019;s given First we get there (7of us) and the arcade game is broken (two days later Maintainence fixed it and said none of our outside plugs will work. Day 2 we called for garage pickup. Beds were (beautifully) made of wood and had thick layer of dust on them. Carpets weren&#x2019;t vacuumed but cabin was cozy. We were in the hot tub multiple times a day and after the 5th day we had to call maintenance to come and shock it. One of the bathroom tubs had sow bugs a.k.a. roly-poly&#x2018;s that wouldn&#x2019;t stop coming out of the drain at one point there were five or six. Oh and make sure you are nearby to restart the dryer since it randomly stops mid-cycle. As much as we were charged, I&#x2019;d look elsewhere. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 4, 2022 We want to thank you for sharing your experience with us, Elizabeth. We are sorry that you were disappointed in these aspects of your stay, but we are sure that you will agree that our teams worked tirelessly to resolve those items that were reported. We ensure you that we will address any and all items mentioned, as we have forwarded this feedback to the appropriate teams for review and resolution. Despite this, we hope that you were able to enjoy your time spent in these beautiful mountains!
Reviewed On: 1/4/2022
Wonderful Christmas geyaway The Four Seasons cabin was absolutly beautiful and everything we were all looking foward too. It was easy to find amd the amenities were great. The hot tub was perfect and the guys loves the pool table and games. Us ladies really enjoyed the fireplace with our morning coffee. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 4, 2022 It is delightful to know you enjoyed your stay! We strive to have the best cabins and want nothing but for our guest to look forward to their next visit. We enjoyed having you and hope to see you soon. Remember as a returning customer you will receive 10% future stays! Thank you.
- Jennifer B.
Reviewed On: 1/4/2022
Don't stay here! Pics make it look beautiful, but it needs a LOT of TLC. Two of the pullout beds were both broken - so we had to squish into the other beds and buy an air mattress. Very unpleasant as we paid to be able to use all bed spaces. This is a pet friendly cabin and we asked the maintenance company if they do a deep clean prior to, as we had 2 guests who had pet allergies. They assured us they cleaned it well, but when we got there, we wiped the stairs and saw way too much black dog hair. The hot tub water definitely wasn't drained and refilled as we could see dirt and other particles in it, so we didn't use that as it wasn't sanitary for our group. The bed sheets had stains on them and one of the rooms was never cleaned. Horrible cleaning job overall. Good location but very minimal parking space. Wouldn't stay here again and wouldn't recommend it to others, based on the misleading facts posted on the website. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 14, 2021 Thank you for sharing your experience with us, Michelle. Your review certainly concerns us, as none of these items was reported during or after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We apologize if your recent stay wasn't everything you expected; however, please do not suffer in silence. Call us! We want to ensure our guests are happy and are looking forward to their next visit. All of the items reported in your review have been sent to our teams to be addressed. We do hope that you were able to enjoy your time spent in our beautiful area!
Reviewed On: 12/14/2021
Great location but lazy house keeping issues We love the place, the location (easy drive everywhere!), the layout, and amenities, there were just so many issues we couldn't overlook.<br/><br/>Some of my family members are regular bath-takers. I ran to Food City to buy Epson salts only to find that the floor of the bathtub in the downstairs common bathroom was disgusting. If I had some Comet and a scrubber, I would have cleaned it myself. Additionally, the shower curtain had mold growing on it. It's surprising these issues were not noticed or addressed by the cleaning crew.<br/><br/>Secondly, my son (14) got in the hot tub (Which works well and seems clean) but when he got out he stepped in dog poo that was not noticed by the cleaners somehow.<br/><br/>There was some bit of dog food on the ground next to the couch in the living area.<br/><br/>My wife was browning some ground beef and the first spatula she used broke under normal use.<br/><br/>The streak knives in the steak block don't appear to have been cleaned. The first two I grabbed appeared to be used and unclean. But this is something I can understand missing. Perhaps the previous guests used them for something trivial and put them back in the block.<br/><br/>Both of the beds in the bunk room LOOK made, but after pulling back the quilt, I saw the bedsheet is nicely folded under the pillows and I had to make the beds at 11PM.<br/><br/>The arcade machine worked on day one but then never came back on.<br/><br/>The resort area is great. Not crowded and very quiet. But I just couldn't overlook all those issues Response from Elk Springs Resort Cabin Rentals; Saturday, December 25, 2021 Thank you for sharing your experience with us, Jamison. We appreciate you reporting your concerns during your stay, and we are sure that you will agree that our staff worked tirelessly to resolve the items that you wanted addressed. We have forwarded these items to the appropriate teams for review and resolution. We sincerely apologize if your stay was not what you expected, and we hope that you were able to enjoy your time spent in our beautiful area.
- Jamison B.
Reviewed On: 12/24/2021
Four Seasons Cabin Review The cabin was beautiful! The property management company was professional and very helpful. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 1, 2022 What a kind review, Tanasha! We enjoyed having you as our guests and look forward to working with you again. Four Seasons is a beautiful cabin with fun amenities that are great for the kids and adults alike. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Reviewed On: 2/1/2022
Great Weekend Getaway Great property. Lots of room.<br/>Great location.<br/>I would return to this property, or any of the others in the resort. They all look very nice. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 28, 2022 Thank you for your kind review, Mike! We are happy you enjoyed your stay and would consider it an honor for you to stay with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Mike B.
Reviewed On: 6/28/2022
Impressive Cabin, Very Fun Stay Cabin was clean and comfortable. The gas fireplaces were awesome and all the patios and common spaces were super fun.<br/><br/>Would definitely stay again! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 16, 2022 Thank you for your kind review, Gregory. It is great to hear that your recent stay was a successful one. We are working hard to maintain our standard of excellence, and we hope you will make plans to visit again very soon!
Reviewed On: 3/16/2022
A Nice Stay in the Mountains We stayed at a property called Four Seasons for a week.<br/>Elk Springs took care of all of our needs and were very responsive the couple of times we called them during our stay. <br/>The Four Seasons property could sleep 14 people, but our party was only 8, giving us plenty of space.<br/>This was a 3 story property with 3 bedrooms and 2 bathrooms on a lower level, a main level with a kitchen eating area and den as well as a 1/2 bath and an upper level with another seating area, bedroom with a bath, a pool table and video game table.<br/>All of the bedrooms had king or queen size beds and one room had a bunk with 2 queens.<br/>There was a hot tub on the lower level and a grill on the main level.<br/>There were several outdoor decks, all with furniture for seating and one of the decks on the main level was enclosed with screen.<br/>The kitchen was nice sized and had plenty of pots, pans, dishes, silverware and glassware.<br/>The inside was very clean.<br/>There were some things that weren't so great however.<br/>The living room furniture was truly awful, particularly on the main floor. The cushions were flat and wouldn't stay pushed back against the back of the couch, one of the cushions on the main floor was actually torn open in the back and we weren't aware of it until we began to see the pillow fill on the floor. The couch on the upper floor was so worn down that you sunk down into it.<br/>The grill was so dirty we chose not to use it and because it was so dirty, we were afraid to use the hot tub, so didn't even raise the cover.<br/>The bunk bed looked like the wood was cracked, so we wouldn't allow anyone to sleep up on top, and the lower bed seemed to have something wrong with the frame you sunk down into the mattress on one side.<br/>The property did come with some starter soap, dish soap, dishwasher soap and toilet paper, but not nearly enough.<br/>You may also want to plan to bring your own towels as they were very abrasive.<br/>We would definitely stay in a Response from Elk Springs Resort Cabin Rentals; Wednesday, August 24, 2022 We appreciate you taking the time to review the details of your visit, Kim. It is delightful to hear that your overall stay was enjoyable. Four Seasons is a beautiful cabin on our main resort that has plenty of room for a small family gathering. We certainly appreciate you bringing the issues to our attention, and I can assure you our teams will take a look into each of them. Each hot tub is drained, sanitized, and filled prior to each visit, and we require time-stamped photos of this from our cleaning staff. We certainly apologize for the condition of the grill as well as the linen you mentioned. We want nothing more than to ensure our guests are happy during each visit with us. We appreciate you allowing us the opportunity to resolve your concerns and hope that you will make plans to stay with Elk Springs again in the future. As repeat visitors, you will receive 10% off your next visit. Thank you again for sharing your experience with us!
Reviewed On: 8/23/2022
Family Vacation 2021 We had a wonderful experience at the Four Seasons. The home was absolutely beautiful and suited our needs perfectly. The location was perfect and close to where we wanted to be.<br/><br/>The 4 star rating of the properties general condition was due to the fact that the main living area furniture was very uncomfortable for long term seating. This furniture really does need to be replaced.<br/><br/>Overall, our we loved the home and would plan a visit there again in the future. Response from Elk Springs Resort Cabin Rentals; Monday, August 16, 2021 Susan, thank you for reviewing your recent stay. We are thrilled to know you enjoyed your time with us. Thank you for making us aware of the furniture. We will certainly get them inspected and an approval from teh owner to be replaced in the near future. We appreciate you sharing your thoughts with us and look forward to your next visit. Remember, as a returning visitor you will receive 10% off future stays! Thank you!
- Susan H.
Reviewed On: 8/16/2021
Great cabin! Cabin was amazing! We had 18 people and everyone slept comfortably. The living space was big enough for everyone to enjoy together. Elk Springs were great. They checked in daily to make sure everything was good. Response from Elk Springs Resort Cabin Rentals; Sunday, August 15, 2021 It is delightful you enjoyed your recent stay with us, Bonnie. We strive to have the best cabins and want nothing bur for our guests to be happy. We hope you choose to visit us again in the future. Remember, as a returning customer we do offer 10% discounts on future stays. Thank you!
- Bonnie H.
Reviewed On: 8/15/2021
Birthday/family trip We had a beautiful time. The cabin was clean and the location was great and easy to get to places. We recommend this cabin. We grilled and played games and the beds were very comfortable. Response from Elk Springs Resort Cabin Rentals; Sunday, March 7, 2021 Thank you for allowing us to be a part of such a memorable occasion, Nicole! We are delighted to hear it was such a success. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Nicole P.
Reviewed On: 3/3/2021
beautiful cabin The cabin was beautiful!! It was so nice to get away from the hustle and bustle of the tourist area. We were able to take some nice walks along the road that loops the properties. It was so relaxing . We had our kids and grandkids along. It was nice to have space to spread out. We plan to visit again soon!! Response from Elk Springs Resort Cabin Rentals; Saturday, June 19, 2021 As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Four Seasons is full of great amenities and the location is fun for the kids and adults! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 6/19/2021
Amazing place to stay Gorgeous views, breathtaking fireplaces, beautiful kitchen, great game room and lots of sleeping room. Bunk beds were very cramped but everything else was amazing! Response from Elk Springs Resort Cabin Rentals; Thursday, February 25, 2021 We are always thrilled to hear of great family experiences with our resort. You definitely chose a beautiful cabin to relax in and enjoy some time away creating memories that are sure to last a lifetime. We look forward to sharing new memories with you. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Hopeful B.
Reviewed On: 2/24/2021
Good but not great While the cabin from the outside was beautiful and at a glance looked great, once checking in we quickly realized the floors were very sticky and had visible spots and had not been cleaned well. The couch in the living room was beyond repair and very uncomfortable. Dust could be found on the walls and we found old food under couches and tables. The hot tub was clean at a glance but was lined with a gooey film around the edges under the surface of the water. Even after them quickly coming to empty it and refill it, particles were seen floating in the water. maybe the whole thing needs a good flush and clean of the filter system? Outside furniture was cracked and dirty. Overall the location was beautiful, quiet with pretty decent views but the cabin needs a thorough spring cleaning and some of the furniture needs to be replaced. Oh and the two shower heads in the bottom bathrooms hurt. They are so pressurized they sting :( I would def look into staying with Elk Springs again but probably not this particular cabin. Response from Elk Springs Resort Cabin Rentals; Tuesday, March 2, 2021 Amy, thank you for taking the time to review your recent stay with us. We regret to hear of such a disappointing time. We do offer 24/7 staff assistance during your stay and want to be able to address any issues you may encounter. We apologize if your recent stay wasn't everything you expected. We want to ensure our guests are happy and are looking forward to their next visit. All of the items reported in your review have been sent to our teams to be addressed. We sincerely apologize for any inconvenience and hope you enjoyed your time in our area.
- Amy P.
Reviewed On: 3/1/2021
Spacious House The house was very roomy for the 11 of us, we definitely had enough space. the kids enjoyed the pool table and arcade game. The kitchen was perfect to make breakfast and snacks at night. It was a good location for going to downtown Gatlinburg as well as Pigeon Forge, traffic wasn't always the best going into town. One issue we had was with the hot tub, our daughters ended up breaking out in a rash all over their torsos due to bacteria in the water. Might need to clean the hot tub more often. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 6, 2021 Melanie, thank you for reviewing your recent stay. We are delighted to know you enjoyed your stay with us. Four Seasons is a beautiful cabin with great amenities for all to enjoy. Traffic is our area can be challenging during the busy seasons. We do drain, sanitize, and refill the hot tub before each arrival. It is possible if there were any perfumes or lotions on before entering the hot tub or not washing off after use it can cause a rash. We enjoyed having you as our guests, and we hope to work with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Melanie P.
Reviewed On: 4/5/2021
Great family Thanksgiving Elk Springs was great to work with. Appreciated the text messages and directions. Location of cabin was perfect and house was great size for our family. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 30, 2021 Thank you, for sharing your experience with us. We are delighted to know you enjoyed your stay. We strive to have the best cabins in our area and want nothing but our guests to look forward to their next visit. We cannot wait to see you again. Remember, as a returning customer, you will receive 10% off future stays! Thank you!
Reviewed On: 11/30/2021
Great Space Cabin was clean and spacious with many comfortable porches to sit and enjoy the scenery. Loved the screened in porch and hot tub after hiking all day. There were many cabins around us and we could hear our neighbors from time to time. Nights were cold, would have liked to use the gas fireplaces but they shut them<br/>off in April. We also could have used more blankets at night. The cabin was about a ten minute drive to downtown and a bit more to the National Park. Response from Elk Springs Resort Cabin Rentals; Saturday, April 24, 2021 Thank you for taking the time to share your experience with us, Lisa. We are happy you enjoyed your overall stay. We are sorry if there was any confusion regarding the fireplace. This information is in our agreement and actually requires initialing while submitting it, in hopes that our guests are aware of this policy. While it was chilly during your stay, we easily go from 30s to 70s during April. If the fireplaces are used with the AC, it can cause the HVAC system to freeze up. We apologize for any inconvenience regarding this. Please call us if you need extra blankets. The cabins are stocked with an additional blanket per bed/sleeper sofa, but we are happy to send additional if needed. The cabins are equipped with a fully functional HVAC system, so during times like this when the temperatures are bouncing, we ask that guests use the HVAC system as the heating source for the cabin. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
Reviewed On: 4/24/2021
Awesome stay One of the nicest cabins that we have ever been in. It was a great experience Response from Elk Springs Resort Cabin Rentals; Tuesday, April 27, 2021 Thank you for your kind review, Josh! We are happy to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Josh Q.
Reviewed On: 4/27/2021
Family Vacation at Four Seasons Cabin My daughters, grandchildren and I stayed four days at the Four Seasons cabin and had a very good time. The cabin was clean and the location was off the beaten path and private. We all had enough space to sleep and play and the internet was excellent. The only complaint we had was the furniture in the main floor living area. The couches were old and worn and the cushions wouldn&#x2019;t stay in the place. We will come back again. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 8, 2021 Pamela, we are delighted to hear that you enjoyed your stay so much. It has been a pleasure serving you and your family. We have the furniture issues noted and will make sure this gets addressed for all future stays. We apologize for any inconvenience. We hope that despite this issue that you and your family decided to come back in the future! Thank you!
Reviewed On: 6/8/2021
Life saver My trip started off ruff with a different company messing up our trips reservation and leaving our spring break in shambles when I ran across this cabin booking was simple easy they were so nice and helpful they salvaged our vacation the cabin was gorgeous everything clean the location was great we had a blast we are definitely coming back soon. Response from Elk Springs Resort Cabin Rentals; Wednesday, April 21, 2021 Thank you, Tonya, for sharing your experience with us. We strive to be the best in the business and want nothing but for our guests to feel as if they have a home away from home. We enjoyed having you as our guests, and we look forward to working with you again in the future. So glad we could make your stay to the Smoky Mountains memorable!
- Tonya T.
Reviewed On: 4/21/2021
review of our recent stay at four seasons cabin just a few suggestions comments: 1. provide a better coffee pot,the coffee pot was horrible, there was a plastic taste in every pot, feel we paid top price for the cabin And the coffee pot was probably a $15 one. 2. There was an ant problem in on the kitchen Counters & up the walls, they were small, it wasn&#x2019;t a big deal, but I didn&#x2019;t want to call and have chemicals sprayed while we were there. 3. possibly provide a blow dryer or have one avail for liam from customer svc., All hotels motels have a blow dryer in their room so that&#x2019;s one thing we didn&#x2019;t bring so we had to go out & buy one. 4. having the hot tub on the main floor was a little scary. it was hard for us to totally relax in it , if a bear came along there would be nowhere for us to escape. we noticed the hot tub next-door was on the upper floor ! That&#x2019;s it thank you for hearing our comments Response from Elk Springs Resort Cabin Rentals; Monday, August 23, 2021 Thank you for sharing your experience with us, Joyce. We are happy to hear you enjoyed your overall stay. Thank you for your suggestions. We will share these with our team. Please do not hesitate to contact us during your stay should you experience issues. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area.
Reviewed On: 8/23/2021
Four Seasons Cabin is Amazing! The cabin was fantastic. It was clean and had lots of room. The kitchen was a little dark and the chairs around the fancy poker table (WE LOVED THE TABLE!) were in need of replacement, but overall, it was great! Loved the outside deck furniture! The only problem was there was no bedroom on the main floor and my sister is handicapped and can't go up and down stairs. I should have double checked that. Customer service was great as well. We did have neighbors on both sides, but it was still good. This is not a secluded cabin, that's for sure. The game room upstairs was a huge hit for everyone. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 31, 2021 Thank you for your wonderful review, Kristin. We are delighted to hear your stay was great! We have the chairs noted and will make sure this gets to the proper department so it can be addressed. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Kristin D.
Reviewed On: 8/31/2021
Top notch customer service! Cabin was as expected, clean, fully equipped with decent kitchen items, etc. Linens were not that great but they served the purpose. We got access to the cabin early and the customer service team let us know right away the washer was broken. They went above and beyond to make alternative arrangements for us to do laundry in another cabin. Great communication and assistance! Loved our stay! Response from Elk Springs Resort Cabin Rentals; Thursday, October 7, 2021 Thank you for your kind review, Courtney. It is great to hear that you enjoyed your recent stay. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We certainly apologize for any issues with the sheets. Next time, please give us a call for assistance! We hope to see you again very soon!
Reviewed On: 10/5/2021
Awesome stay at Four Seasons cabin is well maintained and clean . We liked Hot tub , grill and outside closed patio . Some good stuff to play for kids. We enjoyed our staying here. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 27, 2021 As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. four Seasons is full of great amenities for the kids and adults alike! We enjoyed having you as our guests, and we look forward to working with you again in the future. We encourage guests to book direct and save up to 15% on your booking. Hurry back!
- Satyadev P.
Reviewed On: 10/27/2021
Peaceful stay in the Smoky Mountains We had a wonderful time staying in the Four Seasons cabin. There was plenty of room for socializing and playing games. The three levels allowed for privacy when desired. Lots of outdoor deck space. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 27, 2018 Thank you for your wonderful 5-star review, Nancy. It sounds like you chose the perfect cabin to relax an have fun. We hope you will make plans to stay with us again on your next trip to The Great Smoky Mountains.
Reviewed On: 6/26/2018
Perfect for a Large Group, but Upgrades Needed My family and I have stayed in the Four Seasons cabin 2 years in a row now. I love this cabin because of the multiple decks. The screened in porch with fireplace is perfect for a chilly fall night. There is also a table large enough to accommodate a big group for eating or playing games. The location is also perfect, not too far away from the strip or hiking. As much as I like this cabin, however, it is very pricey for the quality of the furniture. The couches inside are frayed and worn, the cushions outside are so stained I won't sit on them without laying a blanket down first. There could also be more lighting throughout. If these updates were made I would consider staying here again, but it's really just too expensive now with the level of cleanliness and quality of furniture. Response from Elk Springs Resort Cabin Rentals; Thursday, November 15, 2018 Thank you for taking the time to share your experience with us, Gary. We are sorry to hear you were disappointed in these aspects of your stay. We will forward your feedback to the appropriate department and can assure you each of these items will be inspected. We care about the quality of your stay and appreciate your feedback, as it assists us in improving the quality of each stay. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Gary C.
Reviewed On: 11/15/2018
Pleasant stay- Hight recommend WE, group of 14 people stayed at Elk springs for 3 days/nights. The place is beautiful. The amenities listed in the photos and website are exactly what you can expect. I would highly recommend this place for a weekend stay for a vacation. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 13, 2018 Thank you for your fantastic review, Mohit. We are pleased that you enjoyed your recent stay at Four Seasons, and we appreciate all recommendations. We hope you too will join us again in the near future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
- Mohit P.
Reviewed On: 6/13/2018
Wonderful Thanksgiving Vacation I would rent this cabin again in the future if I plan another Gatlinburg trip. The cabin was close to downtown but far enough away to avoid the hustle and bustle. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 11, 2018 We appreciate your business and your kind review, Monica! Four Seasons is a beautiful cabin located just on the outskirts of Gatlinburg, and as you mentioned, it is still rather secluded from the hectic downtown area. We look forward to your next visit with us. Don't forget to mention you are a repeat visitors at the time of your next booking to receive 10% off. Hurry back, new memories are waiting to be made!
- Monica A.
Reviewed On: 12/11/2018
Elks Resort The home was very nice and clean. We had 11 family members and enjoyed the vacation in Gatlinburg and Pigeon Forge. Response from Elk Springs Resort Cabin Rentals; Monday, July 23, 2018 Thank you for allowing us to be a part of your family vacation, Michael. It is a pleasure to hear that you enjoyed your recent cabin stay, and we hope you will make plans to visit again very soon!
- Michael J.
Reviewed On: 7/23/2018
Summer Vaca We had a ball, place was exactly how described! Plenty big for 12 and we loved the screened in porch! Response from Elk Springs Resort Cabin Rentals; Friday, August 24, 2018 Thank you for your wonderful 5-star review! As always, we love hearing from satisfied customers. It would be a pleasure to serve you again in the near future. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Megan B.
Reviewed On: 8/23/2018
Shailesh Patel and family it is a great experience. we went too many place for vacation but this is the first we have log house it is so beautiful and filling us completely nature in side the house too. Response from Elk Springs Resort Cabin Rentals; Monday, August 20, 2018 Thank you for your fantastic 5-star review, Shailesh! We are certainly delighted that you enjoyed your recent cabin stay, and we hope you will make plans to visit again very soon.
- Shailesh P.
Reviewed On: 8/20/2018
Elk Springs Resort in Gatlinburg exceeds all expectation//Dan A+ As always Dan & staff exceeded my expectations &#xD83D;&#xDE09;<br/> Response from Elk Springs Resort Cabin Rentals; Monday, October 15, 2018 Thank you for your wonderful review, Ann! It is delightful to hear you had such a great cabin stay. Four Seasons is such a great cabin to relax and enjoy the peaceful mountain scenery. We hope you will make plans to visit with us again very soon!
- Ann S.
Reviewed On: 10/15/2018
Family Reunion What a disappointment. The sofas were dilapidated to the point that the cushions would not stay on the sofa. The window coverings were falling off the windows (blinds in bedroom broken, curtain in the living room was hanging poorly). The bed covers were so worn out that they were ripped, stuffing coming out of the comforters, thread bear and looked like floor rags. The 2nd floor bath had carpenter ants. The decks have never been swept to eliminate cobwebs and spider nests. The only thing going for this cabin was its size. It was huge and handled 20 people for dinner. However, I expected what was advertised "luxury", what I got was simply shabby. I should note that I paid for luxury & was terribly disappointed. I would never rent from this agency again. What is shocking is the number of people who have rated this property so high. I am wondering if they were paid to write a highly rated review. Response from Elk Springs Resort Cabin Rentals; Thursday, July 25, 2019 We appreciate your honest review, Beverly. It is regrettable that you and your family did not enjoy your overall stay at Four Seasons. This cabin does come highly recommended. We greatly appreciate your feedback regarding the furniture, blinds, and bedding. I have reported these items to the proper departments to be addressed. Please do not hesitate to contact us during your visit if you find anything that is unsettling to you. We offer 24/7 staff assistance and we are happy to send out a member of our staff to address any issue that may arise. We do make an attempt to sweep away cobwebs during each cleaning. We also have our cabins treated monthly inside and out for common household pests. However, in the mountains, it is almost impossible to completely eradicate them. Please know it was not our intention to disappoint you and we hope you will give us another opportunity to show you a true 5-star visit. Thank you.
- Beverly H.
Reviewed On: 7/22/2019
Relaxing escape The cabin was a little bit older but well kept. The beds were comfortable. Hot showers. Nice kitchen. We were a little disappointed with the fireplace restrictions, it was cool enough in the evenings to use it. Maintenance was quick to repair the a/c for us. Overall this was a nice stay that was close to the amenities of Gatlinburg. We Wil be back again. Response from Elk Springs Resort Cabin Rentals; Sunday, May 12, 2019 Thank you for your kind review, Robert! It is great to hear enjoyed your overall stay at Four Seasons. This cabin is great for a small family or group gathering, and the location is great for accessing downtown Gatlinburg but also feeling tucked away on the mountainside. In an attempt to avoid confusion, we do send out emails prior to arrival noting for our guests that all gas fireplaces are seasonal. They are not available for use during the warm spring and summer months. We are sorry for the inconvenience. We look forward to your next visit with us.
Reviewed On: 5/12/2019
Summer Mountain Trip 2019 We absolutely loved Four Seasons Cabin!!! We had 4 adults and 4 teens and everyone had a great time. The cabin was beautiful, clean and in a great location! We would love to stay again &#x2764;&#xFE0F; Response from Elk Springs Resort Cabin Rentals; Wednesday, July 10, 2019 Thank you for your fantastic 5-star review, Jo Lynn! As always, we love hearing about great family experiences with our rental company. Four Seasons is truly a beautiful cabin, and we look forward to working with you again in the future. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
- Jo Lynn M.
Reviewed On: 7/9/2019
Just as advertised!!!!!! What a wonderful unit. The Four Seasons properry was just as advertised, very spacious, well maintained, modern, every amenity imagainable!!!!! The hot tub on the back deck was a great way to wind down and we got a lot ofnuse out of the pool table as well. Great for families with children or just adult friends looking for a getaway. Its a short drive to the local grocer and just a bit further down the road is downtown Gatlinburg. Book, book, book, you won't be disappointed!!!! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 26, 2019 Thank you for allowing us to be a part of such a memorable get-away, Brandon! We are happy to hear you enjoyed so many of the wonderful amenities offered at this cabin. Four Seasons is an exceptional cabin that is sure to entertain guests of all ages! We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 2/26/2019
Beautiful cabin! We loved this cabin! It was so cozy and was a great space for our girls getaway weekend! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 13, 2019 Thank you for your kind review, Suzanne! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Suzanne S.
Reviewed On: 3/12/2019
Our Stay The cabin was great. Not far from town and a grocery store. Very clean. I would advise to bring better trash bags, they give you two very small thin ones. If you plan to cook you will need everything down to the salt and pepper. All the dishes and pots and pans that you need were provided. Upstairs heat did not work, so I would advise you ask if that has been resolved. It was very cold up there through the night. Other than that this was the perfect pet friendly get away for us and our friends. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 20, 2019 Thank you for taking the time to share your experience with us, Leslie. We are sorry to hear you experienced an issue with the upstairs heat during your stay. We were unaware, as no issues were reported during your stay. We will forward your feedback to our maintenance team and can assure you it will be addressed immediately. Please do not hesitate to contact us during your stay should you experience an issue such as this in the future. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Leslie B.
Reviewed On: 3/19/2019
Could be 5 stars but due to lack if housekeeping 3 The cabin was beautiful and the view. Location was perfect. But it was dirty. Forty towels.. carpet... bedding. Needs tweaking to be a 5 star Response from Elk Springs Resort Cabin Rentals; Friday, April 5, 2019 Thank you for your honest review, Donna. I do show that our staff addressed your concerns promptly as they were presented to us. We are very sorry you do not feel as though your recent stay was up to par. We hope you will allow us another opportunity to show you a true 5-star visit.
- Donna L.
Reviewed On: 4/5/2019
Vacation in the Mountains We chose this time of year to visit because we wanted to enjoy the cooler weather and see the leaves change. This trip did not disappoint. The cabin was wonderful. We had 2 issues where we had to call for maintenance and both times they were there within 1/2 hour and had the issue fixed immediately. Beautiful cabin and view. Response from Elk Springs Resort Cabin Rentals; Wednesday, November 13, 2019 We are pleased to hear your concerns were resolved promptly during your stay!  Four Seasons is such a beautiful cabin with plenty of space for a large family or group gathering. The view is fantastic and it is filled with lots of top-notch amenities for everyone to enjoy.   It was our pleasure to provide you with luxury accommodations and we hope you will choose to visit us again very soon.  We encourage guests to book direct and save up to 15% on your booking.  Hurry back, new memories are waiting to be made! 
Reviewed On: 11/13/2019
FOUR seasons stay It was a great rental experience. I had never stayed in a cabin. I didn't know the roads were so tiny and winding to get up there. Everything else was great. Only other things is that i wish we had a a better view Response from Elk Springs Resort Cabin Rentals; Wednesday, September 18, 2019 Thank you for sharing your experience with us, Shawnti. The roads in our area can be challenging, but the expectations of our cabins are worth the drive. We are glad you were able to enjoy your stay in our area and hope to see you again soon! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Shawnti C.
Reviewed On: 9/18/2019
Love the Smokies This cabin was very nice, clean and seem to be well maintained. We had plenty of room for our family. We liked that we didn't have to check in,and could just go right to our cabin. Proerty manager called the next day to see if everything was good. <br/>Wished it had a firepit, but the hot tub and screened porch was nice. The only thought would be, towels they supply aren't many. Bring some of your own if you stay more than a couple of nights and are planning to use the hot tub. We'd definitely rent this cabin again. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 19, 2019 Thank you for sharing your experience with us, Keith. We are happy you enjoyed your stay. The cabins are stocked according to maximum capacity of the cabin. A washer and dryer are provided at the cabin, so they can be laundered as needed during your visit. Although enough towels are provided to accommodate all of the guests, some of our guests prefer to bring a few extra towels so that they do not have to launder them as often. While this cabin does not offer a firepit, we do have a great selection of cabins that do. Please call us when you are ready to start planning your next get-away. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We enjoyed having you as our guests and would consider it an honor for you to stay with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 6/19/2019
Wonderful Winter Getaway Spent 4 nights at Four Seasons. Lovely cabin with all the amenities. Very clean and the kitchen had everything we needed. Well stocked game closet allowed us to have great laughs. The fireplaces were cozy and we enjoyed them. Pool table, video game machine and hot tub were fun.<br/>We had an issue the 1st night with the motor on the furnace. No issue with warmth but it sounded like a jet was landing in the cabin every time it turned on. Called in the morning and staff was very helpful. Motor replaced that day! Other than being a bit tired the next day,very impressed with how this was handled! We really love this location, short trip to Gatlinburg and Park. Response from Elk Springs Resort Cabin Rentals; Thursday, February 6, 2020 We are pleased to hear that you enjoyed your recent cabin stay, Melinda! It is also great to hear that our staff was friendly, prompt, and professional in resolving the issue with the furnace. It was our pleasure to provide you with great service and we are delighted that the Four Seasons cabin was such a great choice for you and your family. We loved having you, and hope you will choose to visit us again on your next trip to The Great Smoky Mountains. Remember as repeat visitors you will receive 10% off future stays. Hurry back, new memories are waiting to be made!
- Melinda T.
Reviewed On: 2/6/2020
New Year's Getaway Trip We had an amazing time in this cabin. Response from Elk Springs Resort Cabin Rentals; Monday, January 6, 2020 We are pleased to hear you had such a great cabin stay, Daniel! It would be a pleasure to serve you again on your next trip to Gatlinburg. Remember as returning visitors you will receive 10% off future bookings!
Reviewed On: 1/6/2020
My Christmas wish My wish has always been to have a Christmas in the Smokies with my family. It was everything I thought it would be!!! Response from Elk Springs Resort Cabin Rentals; Wednesday, December 30, 2020 Deana, we thank you so much for the awesome review. So glad your wish came true, nothing better than family time! Cannot think of any better way to spend it, you can always make a tradition of it and come see us every year! :)
Reviewed On: 12/25/2020
1st family vacation in 20 years We had a great time!! The cabin was so close to Gatlinburg and easy to get to!! Response from Elk Springs Resort Cabin Rentals; Saturday, March 21, 2020 As always, we love hearing about great family experiences with our rental company! It is delightful that you and your family had such a wonderful visit with us. We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains!
Reviewed On: 3/21/2020
Four Seasons Family Fun My family stayed at Four Seasons while attending a soccer tournament for my grandson this past weekend. The cabin was wonderful. My adult kids and grandkids loved the spaciousness, the fireplaces and the upstairs game room area. The grandkids also were happy with all of the board games provided. This cabin is pet friendly which made it even better that we could bring our dog along with us. The cabin was clean and the staff was super friendly when I called with questions. The arcade game was not working when we arrived and after a call to the staff to let them know, maintenance was there within an hour and had it up and running. We are already talking about a return visit to Four Seasons some time soon! Response from Elk Springs Resort Cabin Rentals; Tuesday, March 10, 2020 As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Rhonda D.
Reviewed On: 3/10/2020
Great stay! Perfect location! Cabin was spacious. We&#x2019;ll definitely stay again! Response from Elk Springs Resort Cabin Rentals; Wednesday, May 27, 2020 We are pleased to hear that you had such a fantastic experience with us, Michelle! It will be our pleasure to serve you again in the future. Remember as returning visitors you will receive 10% off your next booking.
Reviewed On: 5/27/2020
Beautiful Cabin Everything was perfect. Cabin is large and the all the balconies were fantastic! This location is so convenient to everything yet it is not in the middle of all the traffic. Easy to get around. Would definitely stay here again. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 20, 2020 Thank you for sharing your wonderful 5-star experience with us, Kristy!  It sounds like you chose the perfect cabin to relax in and enjoy sometime away during this 'new normal' we are experiencing.  We enjoyed having you as our guests, and we would be honored to serve you again in the future.  Remember as returning visitors you will receive 10% off your next booking.  Hurry back, new memories are waiting to be made!
- Kristy C.
Reviewed On: 5/20/2020
Picture looks new but the Cabin is pretty old Overall the cabin could be an awesome cabin if upgrades were done to make it a great experience. I had 10 people in my cabin and counted the sofa beds as sleep areas but the sofa bed in the living area and upstairs sinks in and is not fit for sleeping. The washer and dryer did not work while there which is an important amenity. The sink had a leak however it was fixed. You can just tell the oldness of the cabin. I have experienced better, even when it was a older cabin. This cabin is not fully taken care of. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 13, 2020 Thank you, Fonzette, for sharing sharing your experience with us. It is regrettable to know your experience was not up to par. We strive to have the best cabins and service in our area. We will certainly inspect those sofa beds and be sure they are in a good condition to use for sleeping. We do apologize we were not able to repair the washer and dryer for you. We ensure you we did get it repaired. We do appreciate your feedback regarding the cabin and hope this stay does not deter you from visiting us in the future.
Reviewed On: 10/5/2020
Perfect Staycation Our stay was fantastic. We didn't encounter any issues during our stay. We had everything that we needed in our cabin. It was clean when we arrived. The ease of check-in and check-out was great, especially during this pandemic. We will definitely stay again! Response from Elk Springs Resort Cabin Rentals; Thursday, October 1, 2020 Tanzania, thank you for taking the time to review your recent stay. We are delighted to know you enjoyed your time spent with us. We strive to ensure our processes are made simple for our guests. We look forward to seeing you in the future. Remember, as a repeat customer, you will receive 10% off your next booking. Thank you!
- Tanzania B.
Reviewed On: 10/1/2020
Nov 5-8 2020 Girls Trip Cabin was nice the beds are comfortable and the water is hot! Screen porch was an amazing addition with the gas fireplace. Issues the couches in the main living room need to be repair...replaced! The kitchen floor was not swept well nor mopped. None of these issues are show stoppers that would prevent a return visit. All in all great cabin and trip! Response from Elk Springs Resort Cabin Rentals; Wednesday, November 11, 2020 Thank you for sharing your experience with us, Jameka. We are happy you enjoyed your stay. Thank you for your feedback. We truly appreciate it! We will forward this to our housekeeping supervisor. Please do not hesitate to contact us during your stay should you find any areas not up to par. We provide 24/7 guest assistance, as well as on-site housekeeping and maintenance to ensure any issue that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Jameka R.
Reviewed On: 11/11/2020
Four Seasons disappointment Cabins are flipped from one vacationer to the next so fast that they are not cleaned. We stayed at the Four Seasons Cabin. We had three maintenance issues upon arrival. After walking around the first night in socks, the bottom of our feet were black. There was black mold in the upstairs shower, old pet urine stains on the base boards, the dish washer smelled like sewage, and the bottom refrigerator shelf was broken with old spills on it. Our check in time was supposed to be at 3pm, and the prior tenants had to be gone by 10am. I received a text saying that my cabin was ready to be checked in at 10:42am. That alone tells you all they did was replace bed sheets and towels (hopefully). Called customer service to get my $80 cleaning fee back and they said they couldn&#x2019;t do that. Will never stay at Elk Springs Resort again. Response from Elk Springs Resort Cabin Rentals; Sunday, October 25, 2020 We are sorry to hear you were disappointed in your stay, Ashley. As explained in our Guest Agreement, as well as on the phone call at checkout when these items were reported, we fix any issues rather than refund. We were not made aware of any of these items until you had already left the cabin. While we can understand your frustration, we ask that you understand that we are fully staffed and could have easily fixed the items reported to ensure a great stay. Our checkout time is by 10:00 am, however, the previous guests checked out around 8:00 am the morning of your arrival. The housekeepers were in the cabin for approximately 2 hours and 42 minutes, not the 42 minutes you are assuming. We sincerely apologize and hope in the future you will allow us to address any issues rather than let it take away from your stay. We hope you were able to enjoy your time spent in our area.
- Ashley M.
Reviewed On: 10/25/2020
Four seasons cabin The cabin was really big and nice. No issues other than check in being delayed for two hours. Cabin was not ready for us to come in. Response from Elk Springs Resort Cabin Rentals; Thursday, October 8, 2020 Thank you, Joaquin. We are glad that you enjoyed your stay and we are sorry for any inconvenience at check in. We are having to take extra cleaning precautions to assure a safe and clean stay due to Covid. Again, we thank you for your feedback for it helps us to improve any future stays!
Reviewed On: 10/7/2020
Great setting at four seasons My family and I came up for my 40th birthday. This home was wonderful for the occasion. We were able to hang out together without being piled on top of each other. We will most definitely be back. Response from Elk Springs Resort Cabin Rentals; Wednesday, January 20, 2021 Thank you for allowing us to be a part of such a special celebration, Ebony! Happy Birthday! You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Ebony L.
Reviewed On: 1/19/2021
Awesome roomy cabin Lots of space inside and outside cabin was stocked with everything we needed and more Response from Elk Springs Resort Cabin Rentals; Monday, February 15, 2021 Thank you, Jennifer, for reviewing your recent stay. It is a pleasure to hear that you and your family had such a great stay with us! You definitely chose a beautiful cabin to relax in and enjoy some time away creating memories that are sure to last a lifetime. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Jennifer B.
Reviewed On: 2/15/2021
Outstanding staff---the cabin & resort fabulous!! Fantastic experience--- everything I wanted!!<br/> Response from Elk Springs Resort Cabin Rentals; Saturday, November 7, 2015 Ann, thank you very much for the 5-star review! We certainly appreciate your business and your positive feedback. It is our pleasure to provide you with a luxury cabin rental experience. We look forward to having you as our guest in the future!
- Ann S.
Reviewed On: 11/4/2015
My Family Loved Four Seasons! The cabin was even better than expected! It was immaculate when we arrived. It seemed very new, was comfortably furnished, and had enough space for 6 adults and 2 little ones to spread out. The whole family appreciated the multiple porches (covered and uncovered) and fireplaces. We never felt confined or like we were on top of each other. My nephews enjoyed playing the old-school video game upstairs. the resort was located in a quiet, peaceful area but was close enough to Gatlinburg and Pigeon Forge to not be a hassle. We had a great time there! Response from Elk Springs Resort Cabin Rentals; Wednesday, October 21, 2015 Thank you for the 5 star review, Heather! It is our pleasure to offer a home away from home atmosphere for you to enjoy while you are a guest in one of our luxury cabins. It sounds like you and your family made the perfect choice by selecting Four Seasons with plenty of room and amenities for everyone. We hope you will return for more Smoky Mountain memory making soon!
- Heather E.
Reviewed On: 10/14/2015
Amazing Very nice cabin, super clean and very taken care of. Will book here again. Response from Elk Springs Resort Cabin Rentals; Friday, October 23, 2015 Brad, it is our pleasure to offer a luxury cabin rental for you to enjoy. We appreciate the 5 star review and thank you for doing business with Elk Springs Resort. We look forward to your next stay with us. Remember, our repeat guests receive a 10% discount off their next booking!
- Brad O.
Reviewed On: 10/19/2015
Great Family Reunion Had a great stay plenty of room very clean Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Kari B.
Reviewed On: 1/2/2016
Great Getaway We had a great time in this cabin! There was plenty of room, and it was overall very clean and updated. The only conflict we had was not purchasing some kitchen items we assumed to be included, and the lack of extra blankets for the pullout couches.. We would definitely consider staying here again. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We do keep extra kitchen items, as well as blankets in stock. It was a complete oversight that these were not provided for your stay. However, we welcome the opportunity to fix any issues while you are our guest. Our customer service team would have sent these items to your cabin for you had we been made aware. We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Maggie F.
Reviewed On: 1/4/2016
This Place Was Beautiful!!! The rental came with everything we needed! More than enough room to relax and enjoy how beautiful the cabin is. There are multiple balconies on each floor. This was a very nice touch. We thoroughly enjoyed it. We were very close to grocery and liquor stores. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Rachel C.
Reviewed On: 2/4/2016
Family get away Very nice. Great place for family time. Roomy and conveniences. Thoughtfull amenities. Easy check in and out. Attentive management and staff. Response from Elk Springs Resort Cabin Rentals; Monday, December 28, 2015 Thank you for your review Carl. We appreciate your business and are pleased to hear that you and your family enjoyed your stay!
Reviewed On: 12/16/2015
Masonry crew We had a great time, and the cabin was very nice, except for the hot tub. We were looking forward to hanging out in the tub in the cool mountain air, but it wouldn't heat up, except for that, it was great.<br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 Thank you for your kind review, Tim. We sincerely apologize for any issues you faced during your stay here. We do have 24/7 staff available to assist you with any issues that may arise. We do take pride in our cabins and would love the opportunity to better serve you in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Tim G.
Reviewed On: 12/9/2015
Fantastic experience Four seasons was a BEAUTIFUL cabin! Very clean and well kept. Response from Elk Springs Resort Cabin Rentals; Saturday, May 7, 2016 We agree, Kelly! Four Seasons is an exceptional cabin with the perfect location. You will find top-notch amenities inside that will keep you entertained for hours. When you are ready to venture downtown, it is a short 10 minute drive. Just a few minutes more, and you are entering the Great Smoky Mountain National Park. We hope you will consider staying with us during your next trip to Gatlinburg. Your next adventure is awaiting you!
- Kelly M.
Reviewed On: 5/5/2016
Always Awesome!!! This was my family's second year visiting Elk Springs Resort. We always have a wonderful stay. The cabins are clean and are just as pictured in the ads. We will definitely be 's become a family tradition!!! Response from Elk Springs Resort Cabin Rentals; Sunday, August 21, 2016 Thank you for such a wonderful review, Anitra! We are delighted to hear you and your family returned to stay with us. It sounds like great memories were made. We would consider it an honor to be part of a new family tradition when you are visiting Gatlinburg. We hope to see you again soon!
- Anitra C.
Reviewed On: 8/21/2016
very nice cabin I rented this cabin as a weekend getaway for my birthday. It was amazing and so relaxing! All the rooms were very nice, beds comfy, towels and sheets very clean. There was also lots of extra space in the living room, game room, and on the decks. Plenty of sitting and dining room as well. I would love to stay here again! Response from Elk Springs Resort Cabin Rentals; Saturday, May 21, 2016 We are happy to hear that you had such a wonderful stay, Jessica! It sounds like great memories were made. We would love for you to come back and see us as often as you can. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Jessica L.
Reviewed On: 5/20/2016
Enjoyed our stay We enjoyed our stay in the Four Seasons cabin. There was plenty of space for the 12 of us. The kitchen and family room area was spacious and clean. However, the sofas weren't very comfortable.<br/>The A/C went out in the middle of the week - it was over 90 and humid! We reported this and management sent a tech to inspect within 20 minutes. One of the parts needed to be replaced, and a second person came to make the repair. In total, we were without A/C only a couple of hours. They took care of it right away. I would stay here again. Response from Elk Springs Resort Cabin Rentals; Saturday, June 25, 2016 We are happy to hear you enjoyed your stay. Thank you for reaching out to us when the A/C went out during your stay. As you experienced first-hand, our guests are our top priority. Our experienced on-site maintenance technicians are always happy to assist you. We hope you will take the opportunity to come back and stay with us again during your next visit to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Tamara P.
Reviewed On: 6/19/2016
Family vacation Enjoyed our 2 day retreat with our family visiting from our of the country. Great cabin and good location. Management is friendly and very responsive. The only negative was that we had to check-out at 10am, wish it was closer to noon. Response from Elk Springs Resort Cabin Rentals; Friday, June 24, 2016 We are happy to hear your family retreat was a success! Four Seasons offers the perfect location for easy access to all that our area has to offer. We can certainly understand your disappointment in having to check-out by 10:00 am. We do this to ensure that they can be cleaned, inspected, and ready for our next guest by 3:00 pm. We hope you will consider making Elk Springs Resort a part of a new family tradition when visiting Gatlinburg. Come back and see us soon!
- Neeraj B.
Reviewed On: 6/20/2016
Great Christmas Trip! The cabin was exactly as advertised. The property management company was delightful, checking in with us on both our arrival day and the day after. We were so pleased with the holiday touches that were included...3 Christmas trees and even a holiday shower curtain. The cabin was spacious and well cared for. <br/><br/>We had been talking about making this trip for 5 years and this cabin and Gatlinburg in general did not disappoint! Response from Elk Springs Resort Cabin Rentals; Saturday, December 31, 2016 Thank you, Lisa! We are elated to hear we exceeded your expectations. We hope you will consider making Elk Springs Resort part of a new holiday tradition!
- Lisa B.
Reviewed On: 12/30/2016
Four Seasons in October We were very pleased with our Elk Springs cabin, Four Seasons. The cabin was exactly what we expected. During our stay with family for a long weekend we encountered some maintenance issues, water heater went out and smoke alarms started beeping. We contacted the maintenance office and the situation was handled within 45 minutes. We would definitely stay with Elk Springs Resort again. We were very pleased with the clean cabin and the feeling of being at home. Great memories were made in the Smokie Mountains once again! Response from Elk Springs Resort Cabin Rentals; Wednesday, October 19, 2016 Thank you for your wonderful review, Janet! We are delighted to hear you and your family were able to make so many lasting memories during your visit. Thank you for reaching out to us when you discovered the issue with the hot water heater and the smoke detectors. We are happy to hear the technician was able to correct the issues quickly. We provide 24/7 guest assistance as well as on-site maintenance to ensure that any need that arises can be handled quickly. We would consider it an honor for you to come back and stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next Smoky Mountain adventure awaits!
- Janet S.
Reviewed On: 10/18/2016
Beautiful Cabin This cabin was very nice, very clean! We didn't have any hot water when we arrived and called about 8:00 pm. Maintenance came and said they'd need to order a part and would be there the next morning between 10 am - 12 noon. Two young men came about 9:30 and had it fixed within 15 minutes. Said no part was needed ... sure would have been nice if we could have had hot showers that morning! Other than that it was a very wonderful experience. Response from Elk Springs Resort Cabin Rentals; Monday, May 29, 2017 We sincerely apologize for the issue you faced during your stay, Donna. We do take pride in our cabins and thank you for reporting the problem to us. Without your input we would surely be unsuccessful. We are delighted that despite the hiccup in the beginning that you were still able to enjoy your stay here with us. Please note that you are now a repeat customer with us and you will receive 10% off your next booking. We hope you will visit us again soon!
Reviewed On: 5/28/2017
Beautiful Mountain Cabin Four Seasons Cabin was perfect for our family of 10. We stayed 2 nights and left wishing for more. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 13, 2016 It is never too early to start planning your next family get-away, Kathryn! We would love for you to come back and visit us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon!
Reviewed On: 12/6/2016
Luxury for the family Great place for multiple families with the two living areas. Outdoor spaces provide room to get away from the inside noise. Board games for family fun! Pool table and video game to keep everyone busy!! Couldn't figure out he Netflix but who needs that with the views! Before the first day was over my nephew said, "get this place again!" Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for the kind review Alicia. We are pleased to hear that the entire family had a great time getting together at Four Seasons. We apologize for the issues with Netflix and welcome the opportunity to fix any issues while you are our guests. All in all, it sounds like you made the perfect cabin selection for a nice weekend getaway and we hope you take your nephews' advice and come back again!
- Alicia H.
Reviewed On: 3/1/2017
Family vacation Excellent property. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 15, 2017 We are delighted you enjoyed your stay, Robin! We hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 3/15/2017
Great Vacation- Amazing Cabin Such a great cabin- very clean and spacious! The Elk Springs Resort staff was wonderful and very helpful. We had an issue with the hot water heater and they sent someone out within the hour to fix it. The only regret was not being able to stay longer! Response from Elk Springs Resort Cabin Rentals; Monday, May 1, 2017 Thank you for posting such a nice review for us, Tricia. I guess you found out why we have a sign posted at our entrance that says "caution, you many never want to leave!" However, there is always a next time. Elk Springs Resort has several awesome rental properties to choose from and we hope you are already planning a return visit to the Smoky Mountains!
- Tricia B.
Reviewed On: 5/1/2017
Great Location Enjoyed this cabin with several family members on graduation weekend. Great layout and plenty to do. Highly recommend. Response from Elk Springs Resort Cabin Rentals; Friday, May 19, 2017 Thank you for allowing us to be a part of your graduation celebration, Loretta! We are delighted to hear your stay was exceptional. We hope you will make plans to visit again soon!
Reviewed On: 5/18/2017
Nice cabin but some setbacks The cabin was very nice. We had a great time. I would recommend this cabin to all friends/family with couples of 3. However, we did have some minor setbacks. Our check-in was pushed back from 3 to 5:30 (which turned out to be almost 6). We were informed about this, via text, at 2:00 as we were only 45 minutes away. We were very frustrated after a 6 hour drive with a dog and a 4 year old kid. We understand that things happen but it would have been nice to be notified much earlier. We do take into consideration the hurricane evacuees and how busy it became due to that - Main reason we were not as mad about the time of check-in. The cleaning crew apologized for the long cleaning time and said it was a mess inside. They did a great job because it was very clean - Except for the bed comforter that smelled so bad we had to toss it in the closet. Last thing, I wish they would let you know that the fireplace gas is turned off from April to October. We were looking forward to a fire on the cold nights as it got down to the low 50s. Don't advertise fireplaces when they are turned off! Overall it was a great cabin that we enjoyed. Response from Elk Springs Resort Cabin Rentals; Monday, September 18, 2017 Thank you for taking the time to share your feedback with us, Kyle. We are sorry to hear your check-in was delayed. We try our best to ensure all of the cabins are ready by our target time of 3:00 pm. We were experiencing a delay due to not only the number of evacuees that were coming into our area, but also due to the fall Rod Run this past weekend. We do try to ensure our guests are aware that the gas fireplaces are seasonal. This information is included in the contract that has to be initialed on this specific section: 11. FIREPLACES: Fireplaces that are electric are usable year-round, but should not be used at any time when air conditioning is on in the rental property. Gas fireplaces are seasonal and are not in operation from April through September. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 9/18/2017
Beautiful Cabin Had a wonderful time in this spacious cabin. Response from Elk Springs Resort Cabin Rentals; Friday, March 24, 2017 Thank you for your 5-Star review, Kristina! We are proud to be chosen as your lodging choice in the Great Smoky Mountains. We hope you will make plans to stay with us again soon!
- Kristina P.
Reviewed On: 3/21/2017
Not satisfied Great location, cabin was clean and good amenities. HOWEVER the MBR mattress was miserable, my wife slept in a bunk bed. LR sofa not good forever putting cushions back, not comfortable. Response from Elk Springs Resort Cabin Rentals; Friday, July 14, 2017 Thank you for sharing your experience with us, Nelson. We are happy you enjoyed your stay, however, disheartened to hear you experienced these issues. We care about the quality of your stay and want all of our guests to enjoy exceptional sleep quality during their visit. Your feedback has been forwarded to our maintenance department. We can assure you, both of these items will be addressed. Please do not hesitate to contact us during your stay should you find any items that need our attention. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
Reviewed On: 7/11/2017
Great getaway from home Had the best time and the most extrodinary stay in Tennessee. The cabin itself was perfect to come back to after long days of hiking. Everything was beautiful and comfy. The staff that we did interact with was friendly, professional, and welcoming. Very conveniently located so close to town which made for good time for travel when going out. <br/>I would definitely stay here again (might be very soon) and would definitely recommend to anyone staying in the area. Response from Elk Springs Resort Cabin Rentals; Sunday, September 3, 2017 Thank you for your wonderful 5 star review, Amber! We are pleased that you enjoyed your stay at Four Seasons. You certainly chose a great cabin to relax and make lasting memories together. Customer service is very important to us and we are overjoyed to hear that our staff members are meeting that standard. We hope you will visit us again during your next trip to The Great Smoky Mountains!
- Amber M.
Reviewed On: 9/2/2017
Beautiful Cabin Close to the Heart of Gatlinburg My family and I (6 of us total) stayed in the Four Seasons cabin for three nights this past October. My only regret is we couldn't stay longer! The cabin is beautiful, in a perfect location, and possibly most important, impeccably clean. Each of the three levels has something different to offer and we were never bored, moving to different spots throughout the day. We particularly enjoyed the screened in porch with the fireplace and a large table where we played games. It was nice to have the master bedroom on the third floor and the other bedrooms on the ground for separation. We did wish the hot tub had been on another level other than the ground because it was kind of scary to be out there at night :). My only two cons would be the neighboring cabins are closer than I thought they would be, so you can easily hear loud neighbors if you have them. The other is most of the furniture (couches, outdoor) looked old and worn. When paying a lot for a cabin I would have expected a little more here. Overall this is a perfect getaway for friends and family. The views are beautiful and it feels like you're out in the middle of no where when really you're 10 minutes or so from the Gatlinburg strip. We loved it so much we paid extra for a late checkout! Response from Elk Springs Resort Cabin Rentals; Wednesday, November 29, 2017 Thank you for your kind review, Gary. We are delighted that you and your family enjoyed your cabin stay! Four Seasons is definitely a great cabin in our Elk Springs Resort and is perfect for families to relax and create memories that will last a lifetime. We appreciate your feedback as it helps to ensure we are always improving. We do offer several luxury cabins that are located in more private locations. We hope that you and your family will visit us again during your next trip to The Smokies. I'm sure one of our experienced Sales Representatives will be happy to help you find a more private unit. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings! Hurry back, new memories are waiting to be made.
- Gary C.
Reviewed On: 11/29/2017
Great Easter Weekend at Four Seasons Cabin Our family spent Easter weekend together in Gatlinburg at Elk Springs Four Season cabin. We had used Elk Springs before, and liked the experience, so we knew we wanted to consider them again. Management was easy to work with before and at booking. I like the checkin/checkout process. The cabin was exactly as described and exactly what we were looking for. We loved the screened in porch. The patio furniture was comfortable and perfect for our family favorite card game of Euchre. We also enjoyed the awesome spring weather on the back deck. It was so peaceful. The hot tub was great after a day of hiking. My mom, who is 84, played pool for the first time and loved it. The kitchen was stocked extremely well for us to prepare our Easter dinner and other meals. The beds were comfortable. The cabin was very clean and nicely decorated. We couldn't ask for a better experience. Our family is already talking about making this an Easter tradition. Response from Elk Springs Resort Cabin Rentals; Sunday, April 30, 2017 Thank you very much for sharing your guest experience with us. The 5 star review is very much appreciated! We do offer all repeat guests a 10% discount off their next booking. So, be sure to mention that you have stayed with us in the past to take advantage of this great savings. We hope you will be our guest for many years to come!
- Peggy R.
Reviewed On: 4/23/2017
This was one of the best family vacaton we ever had. FANTASIC HOME AND LOCATION, I DO NOT DO RECOMENDATIONS BECAUSE SUBJECTIVITY CAN AFECT EXPERIENCE BUT I LOVE THIS CABIN AND SERVICE!!!!! Response from Elk Springs Resort Cabin Rentals; Monday, June 19, 2017 Thank you for your wonderful 5-Star review, Jimmy! We are delighted that you enjoyed your stay in Four Seasons. We certainly hope you will join us again in the near future. Keep in mind, as a returning guest you will receive 10% off all future bookings.
- Jimmy A.
Reviewed On: 6/19/2017
Love the cabin even with the little issues Love the place will definitely come back but there where some things that i didn't like there was dust here & there & pans for cooking they where bad everything we tried to cook was sticking on them knifes didn't cut my husband try to get them sharp but didn't work out i think they should check that out for what we paid for staying there i imagine everything would be great with no problem ...other than that i love the cabin Response from Elk Springs Resort Cabin Rentals; Friday, July 7, 2017 Thank you for sharing your experience with us, Adilene. We are happy you enjoyed your stay. Please do not hesitate to contact us should you arrive and find any areas that may have been overlooked. We provide 24/7 guest assistance and offer on-site maintenance and housekeeping throughout your stay. We want your stay to be exceptional and are always happy to send someone out to correct any issues during your visit. We have forwarded your feedback to our housekeeping supervisor and can assure you each of these items will be addressed. We sincerely apologize for any inconvenience experienced due to these issues and hope you will consider staying with us again during your next visit to Gatlinburg.
- Adilene D.
Reviewed On: 7/7/2017
Wonderful Cabin, scenery, staff and stay! This cabin was beautiful! We had all our children and grandchildren (15 in all) and it was plenty of room. The beds were comfortable and the cabin was clean. I would recommend replacing the main floor couch as every time we sat on it, we had to push the cushions back in. It was quite annoying. Also, had lots of problems daily with all the tv's and Netflix. The staff was amazing and so willing to help! Overall we were happy with it. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 2, 2017 We appreciate your kind review, Sharon. We are so happy to hear you enjoyed your visit. Thank you for reporting these issues to us. We love assisting our guests! It sounds like you made the perfect choice for you and your family. We hope you will consider making Elk Springs Resort your home away from home while visiting the area.
- Sharon G.
Reviewed On: 8/1/2017
Four seasons I was hesitant at first because the front porch had a half bottle of Mountain Dew left on it and I thought this was going to be indicative of the rest of the cabin. I was pleasantly surprised as the rest of the cabin was impeccable. We really enjoyed our stay. We had 9 adults and 3 children staying there very comfortably. It was nice with the different floors because we weren't on top of each other. There was plenty to do within the cabin and several decks allowing for privacy with all the different couples. I was bummed that we couldn't use the fireplace outdoors the gas was cut off but I can understand why they do that. I would love to stay in this exact cabin again sometime and would highly recommend it to anyone. Response from Elk Springs Resort Cabin Rentals; Friday, September 8, 2017 Thank you for sharing your experience with us, Lesley. We are happy to hear you and your family had a memorable stay. We pride ourselves in providing clean, luxury accommodations for you to enjoy during your visit to The Great Smoky Mountains. Our indoor gas fireplaces are seasonal. They are not operational during the summer months as this simply puts too much of a strain on the AC unit in the cabin. The gas is turned off to these units until October 1st. The outdoor fireplace at Four Seasons operates on the same line as the indoor fireplaces, so is seasonal as well. We sincerely apologize for any misunderstanding on this. We enjoyed having you as our guest and hope you will visit again soon!
Reviewed On: 9/5/2017
Thanksgiving in the Mountains It was okay, not the best rental we have had in the past. We had cabins very close on both sides of the cabin we were in. We had folks who came in the night before we left that were very loud which caused us to leave a day earlier than we had planned. We did not realize that the bedrooms were either down or upstairs. We had someone with us who had a difficult time with the steps. Response from Elk Springs Resort Cabin Rentals; Monday, November 27, 2017 Thank you for your honest review, Paula. It is regrettable that you did not enjoy your time with us. Our cabins are in a resort setting and we rarely have an issue with this. However, we do offer 24/7 staff assistance and have a zero tolerance for noisy or unruly guests. We are happy to address this issue on the spot. Please don't suffer, call us! We do offer a great selection of luxury cabins and many of them have bedrooms on the main level and can be great for those that have problems with steps. One of our experienced Sales Representatives will be happy to help you find a cabin for your next visit that will not only meet, but exceed your expectations. We appreciate you sharing your thoughts.
- Paula R.
Reviewed On: 11/27/2017
Amazing We had an amazing time in this cabin. It was beautiful, well stocked, and the staff was amazing. We got a few inches of snow the night before we left and the staff did a wonderful job of keeping us informed. They salted before the snow hit and plowed the snow several times to ensure that we would be able to depart. (And were very willing to allow us to stay as late as we needed until we felt safe to go) We will be back and highly recommend them to anybody. Response from Elk Springs Resort Cabin Rentals; Friday, February 2, 2018 Thank you for your wonderful 5-Star review, Jacquelynne! We are delighted to hear it snowed while you were here. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
- Jacquelynne B.
Reviewed On: 2/2/2018
Awesome Family Weekend We had a fantastic weekend with our family of ten. The temps were extremely cold that weekend, and we had an issue with the furnace freezing up, but the property management team was fantastic in handling this. They were quick to send someone to repair the issue, and checked in continuously to make sure we were still satisfied. The cabin has plenty of room for everyone to have their own space. It was just too cold, but we really wanted to be able to use the outdoor fireplace. Overall a great cabin.. thanks for an awesome weekend away! Response from Elk Springs Resort Cabin Rentals; Tuesday, January 23, 2018 We are glad that your issue with the furnace was promptly resolved, Olivia. We love assisting our guest and your comfort is our top priority. We certainly agree, the temperatures were extremely cold during your visit and we know this can sometimes cause a set back on plans you and your family may have made. However, with the top-notch amenities in the spacious Four Seasons cabin I am sure there was plenty to keep everyone occupied. We hope you and your family will make plans to visit us again in the future. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Reviewed On: 1/23/2018
Great home away from home Great cabin with tons of space. Kids loved all the rooms and beds and hot tub. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 9, 2018 Thank you for your fantastic 5-star review, Britteny! We are pleased that you and your family enjoyed your recent visit at Four Seasons. You certainly chose a great cabin to unwind and create lasting memories together. We hope that you and your family will join us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Brittney R.
Reviewed On: 5/9/2018
Great weekend!! Four Seasons was awesome! We loved the screened in porch with fireplace! We all enjoyed the pool table, arcade game and hot tub! Hope we can go back next year! Response from Elk Springs Resort Cabin Rentals; Wednesday, January 31, 2018 Thank you for your fantastic review, Erin. We are very pleased you enjoyed your recent stay at Four Seasons. You certainly chose a great cabin to relax and enjoy some top-notch amenities. We look forward to seeing you again in the future. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Reviewed On: 1/30/2018
Spring Break at Four Seasons We enjoyed this cabin very much. I booked it for the many fireplaces, particularly the porch fireplace and the bedrooms. We stay in cabins many times a year over the last 20 years, mostly at Beavers Bend Oklahoma. The cabins there set a very high bar to reach. This cabin is a bit older than the ones we usually stay in there( we try to get the newest possibly cabin there and they are building a lot) We found this cabin to be very nice though a little worn here and there( i.e. one of the throw pillows had a hole in it) The cabin is due a renovation( again, I'm comparing it to ones we very recently stayed in else where) particularly in the bathrooms. Still, its quite comfortable and within a reasonable driving distance to where ever we wanted to go. We particularly enjoyed some evening walks through the cabin neighborhood and the stars were spectacular. We also enjoyed very much the hot tub. Our goal was to do some hiking and relax and that was greatly achieved at the Four Seasons. A special treat...we got a lovely snow while we were there and we enjoyed that very much at our cabin. Response from Elk Springs Resort Cabin Rentals; Monday, March 19, 2018 Thank you for your kind review, Katherine. We are pleased that you enjoyed your recent cabin stay! We certainly appreciate your feedback as it helps to ensure we are constantly improving. We are delighted that you were able to enjoy some hiking and we hope you snagged a few photos of the snow-capped mountains. We do offer several luxury cabin ranging in age and some are more modern than others as well. I'm sure one of our experienced Sales Representatives will be happy to assist you with your next booking. I know we have some cabins that will not only meet, but exceed your expectations. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
- Katherine L.
Reviewed On: 3/18/2018
Amazing Stay! This property was amazing. It was such a nice stay with an amazing view from the back porch. The only downside was we didn't get to use the fireplace because it was off season. Also since it's in a resort it felt like we were basically in a neighborhood so we didn't get that secluded feel. But other than that it is an amazing cabin and it'll make you honestly not want to leave. Response from Elk Springs Resort Cabin Rentals; Wednesday, April 25, 2018 Thank you for sharing your experience with us, LeValle. We are pleased that you enjoyed your recent cabin stay. We do have many luxury cabins to choose from and several of them are in off-site locations and offer more seclusion. In order to avoid confusion, we do send out a very important email that you must sign that states that our fireplaces are seasonal, and we list the specific dates for use. We apologize for any misinterpretation and hope you will join us again in the future.
Reviewed On: 4/25/2018
I went there couple of my friends and respective families for a 3 day vacation. We enjoyed the stay at cabin. It was nice, clean and is conveniently located. Staff was friendly and prompt in responding. Except for the Arcade game (as advertised) not working, everything else was perfect. I would definitely recommend the Elk Spring Resorts for the cabin stay.
Reviewed On: 7/30/2015
Wonderful. Clean,scenic, comfortable. Service was awesome. I will definitely stay there again!
Reviewed On: 7/24/2015
We spent over $4,000 and had nothing but issues. Cabin next door kept us up until 4 am. Nobody answered with management. Local police said it's in the county and the phone there didn't even work to call for assistance. Tv didn't work. Arcade game didn't work. Internet went out. Stair on bunk bed broke and my niece was injured. We had to buy an air mattress for our boys because the pullout was so horrible. The grass wasn't mowed on the side. We spent $100 on groceries for dinner for family and there was no propane in the grill. Maintenance did show up to fix stuff, but weren't what you would call friendly in the least. What a disappointing stay at a place we paid a premium for! I hope the owners find new management. We did like Gatlinburg. The setting was very pretty. The house is beautiful, just not maintained in good condition. They don't even replenish toilet paper and dishwashing detergent when you are paying over $500 a night. At the price we paid, we expected property in good condition, no 4 a.m. drunks, and at least friendly people when there were issues. We won't stay here again.
Reviewed On: 7/17/2015
Cabin was clean. Great Location in the Mountains. Had a great weekend with friends and their spouses. Just enough room and space for everyone.
Reviewed On: 6/3/2015
Wonderful cabin...screened porch was a real plus...plenty of room to spread out...pics & description were accurate...highly recommend :)
Reviewed On: 5/26/2015
Very pleasant stay in in a lovely part of Gatlinburg
Reviewed On: 5/19/2015
the same with the pics
Reviewed On: 3/27/2015
My husband and I took our son and family - 3 grandkids and all had a wonderful time. The property was excellent along with location. Clean maintained. We did many things including a 6 mile hike. Would recommend and will return,
Reviewed On: 3/26/2015
It was our first time to the Gatlinburg area and this cabin was the perfect choice. A couple of minutes to the arts and crafts community shops and a few more to downtown Gatlinburg. The cabin is beautiful. Very well maintained with an awesome fully equipped kitchen. The kids were just as happy hanging out there as they were going out for the day. Definitely a place we will return to.
Reviewed On: 3/23/2015
Beautiful location, very nice accommodations
Reviewed On: 2/24/2015
We had a great weekend trip with all our family - all 11 of us!! We played games, enjoyed the fireplaces, took turns in the hot tub, and loved every minute! Our only negative was that these cabins are right next to each other, so not our pick if you're looking for privacy. But other than that, we had a wonderful time! Even the younger ones had a blast in the game room! We had tons of room, and a short drive to downtown Gatlinburg. We had a great experience with the staff, and check in was super easy. We would recommend these cabins for sure!
Reviewed On: 2/3/2015
Really enjoyed our time at 4 seasons. The cabin was perfect for our family. The rooms were large and very comfortable.
Reviewed On: 1/21/2015
AWESOME
Reviewed On: 11/19/2014
We arrived for a week's stay to find there was someone staying in the cabin we had reserved months before. There is no on site management or decent cell phone service. After trying to reach someone for thirty minutes finally got a human to tell me they didn't know what happened and I would be upgraded to another cabin. Moved my family of eight into cabin then five days later get a confusing call that my cabin is ready. After calling management am told I have to move to original cabin rental because the cabin we have been upgraded to is rented to someone else. It is 10 am and we are leaving for the day to try to enjoy our vacation. I refuse to move and am harassed and threatened by manager, Brandi most of the day. Finally reach owner and he apologizes and tells me we can stay in "upgraded" cabin for the remaining two days of our stay. Will never book here again. Beware no security or on site management.
Reviewed On: 10/19/2014
Used this cabin for a church leadership retreat. Bedrooms were nicely sized, good space for group meetings, kitchen was very nice. The outdoor deck spaces were very nice but could have used a good cleaning. Overall we were very satisfied.
Reviewed On: 10/7/2014
Amazing!!!!
Reviewed On: 8/1/2014
Beautiful cabin! Lots of space for us to move around! We spent alot of time on the screened in porch. It had everything i needed to cook and Im a chef so it was stocked with everything i needed. I WILL suggest this cabin to someone and we WILL return!
Reviewed On: 7/23/2014
Our family had a wonderful time. It was excellent!
Reviewed On: 7/22/2014
We had a delightful family week in 4 Seasons. Kitchen was very well equipped. Living areas in house were great for small children and adults. We would come back in a heartbeat!
Reviewed On: 5/30/2014
Cabin was great, plenty of room to spread out. Kids could sleep downstairs while adults watched tv and played pool upstairs. Kitchen was immaculate and very well stocked with utensils and dishes. We really enjoyed our stay and are planning to come back!
Reviewed On: 5/29/2014
This place was ABSOLUTELY AMAZING Would MOST DEFINATELY RECOMMEND FOR EVERY1 ANY AGE we had all adults in our party my husband & i plan on bringing our grandkids CANT WAIT THANKS SO MUCH!!
Reviewed On: 5/22/2014
The cabin looked just like the pictures, very nice and homey. We enjoyed our stay and would return.
Reviewed On: 5/15/2014
We loved our stay at the four seasons! Wish we were stayed longer. Hopefully next time!
Reviewed On: 5/6/2014
The property was spotless. When we opened the door the interior was breath taking. We had a large family gathering, but the cabin was so large everyone had plenty of space to roam. Each bedroom had a TV with many available channels. We took advantage of the hot tub i the evenings. The fire place was a nice touch, particularly in the evening when it was cool. The kitchen had all the amenities we needed. There was a pool table for the men. The location was great. We were simply a few minutes drive to downtown Gatlinburg and close to many fine restaurants, yet we were far enough away we had complete privacy and we enjoyed the views we had of the mountains. I would highly recommend your resort to families who wish to get away for at least a weekend. We enjoyed our stay so much we're planning another trip and this time we intend on staying longer. The directions were perfect and we had easy access into our cabin. I would strongly recommend Elk Springs to anyone interested in visiting this area.
Reviewed On: 4/28/2014
The Four Seasons cabin was great. It was a beautiful cabin with plenty of space for our group. The location is nice, close to town yet out among the artist loop in the quiet of the mountains. We loved the screen porch with its own fireplace for relaxing in the evenings as well as the hot tub. The views were nice from the decks. The cabin needs some non-stick pans for cooking and the video game machine upstairs was broken, but other than that, a great cabin and Elk Springs did a great job.
Reviewed On: 4/12/2014
My family spent Thanksgiving weekend at the Elk Springs Resort - the cabin was perfect - the locations was great! We will definitely return to Gatlinburg - and we will definitely stay at Elk Springs!!
Reviewed On: 12/3/2013
The cabin was exceptional. We would definitely come back and stay, very satisfied.
Reviewed On: 11/13/2013
I loved the location of Elk springs resort. It is very close to the arts community of Gatlinburg (which I loved), and it is very close to the mountains. The downtown is not too far. <br/>The cabin is very nice, but for the price (over $500 for a night) the bedding is in a very sad condition. They need to change the comforters. <br/>But other than that, everything else, the kitchen, bathrooms, the common areas were well equipped!<br/>We would def go back again!
Reviewed On: 11/6/2013
This is a very clean property and very close to downtown. Will be back for sure!
Reviewed On: 10/29/2013
Was sent code for cabin for check-in, told code would work. Received call at noon and stated cabin was ready for check-in. Arrived at 6:00 pm to find that the code didn't work (hadn't been programmed yet), no bedding, no toilet tissue, trash still in the garbage cans in the bedroom/bathroom, yet they were mindful enough to include a tip envelope on the kitchen counter! Cabin is much further from downtown Gatlinburg than I would have cared for, will not return.
Reviewed On: 10/27/2013
Every thing was great.
Reviewed On: 9/24/2013
My daughter and son-in-law and two small children and I just enjoyed 5 wonderful days at Elk Springs Resort. I had not been to Gatlinburg in years and was pleasantly surprised to see that things were pretty much the same. We loved staying at Elk Springs Resort because the proximity to downtown was great. Our house Four Seasons far exceeded the expectations of their website. We loved it. The porches and living spaces were exceptional. I would highly recommend staying at Elk Springs. It was so much more than we had hoped for.
Reviewed On: 9/21/2013
Great accommodations for a fun family vacation in the Smokies. Clean, spacious, good amenities and pet friendly all in a beautiful setting just minutes from downtown and the Great Smokey Mountain National Park.
Reviewed On: 9/3/2013
The cabin was amazing and exactly as described. It was very clean with great amenities and a great location. I received a call when I arrived to see how everything was and a call at check out to see if we needed anything. This was a great experience and I will recommend to anyone looking to stay in Gatlinburg!
Reviewed On: 8/12/2013
A nice cabin with lots of room for our large extended family to come and visit. We had four cabins in all and this one was large enough for everyone (20 people) to feel comfortable to eat meals and visit in. It is also pet friendly so we could bring our 9 year old bulldog. He had a great time being lazy on the screened in porch. Would stay there again.
Reviewed On: 7/31/2013
The Four Seasons was an excellent location for hosting our large gathering. We really enjoyed the comfort and spaciousness of on every level. The screened patio was awesome with lots of comfortable furnishings. I will definitely book it again.
Reviewed On: 7/3/2013
Absolutely gorgeous and comfortable cabin. All we could do when we first arrived was walk around in awe, it was just an amazing place! The rooms are large and well decorated, just plain inviting. The cabin itself is a stunner from outside, we stayed in The Four Seasons cabin. The three decks are awesome and you have lovely views of the area. The fireplace on the main deck is the perfect touch. In love with the place and will definitely book again in the future!
Reviewed On: 6/30/2013
This place is extremely nice. Very roomy also. There was plenty of cooking utensils and cook wear. The view is ok, but we didn't stay in cabin during the day. Between pigeon forge and gatlinburg there is plenty to keep you busy. Our only "problem" was the wifi signal was very weak.
Reviewed On: 6/17/2013
We had a wonderful stay in the Four Seasons house. It was beautiful, roomy and well-maintained. The size was perfect for a large family gathering or several couples. We really enjoyed the fireplaces, especially the one on the screened in porch. Great fun!!<br/>Our only disappointment was that the other cabins were so close. It was like a subdivision.
Reviewed On: 5/21/2013
This was my first trip to Gatlinburg. We stayed in The Four Seasons, the cabin was beyond beautiful and spotless clean. We will definitely be returning to Elk Springs and next time we will be staying longer. Katie was also so great to work with and she was extremely patient while we were planning out weekend. – Thank you
Reviewed On: 2/13/2013
We have stayed at Elk Springs Resort for the past four consecutve years for our annual girl's trip. Each time stayed in a different cabin. Great experience each time! Will definitely go back for a 5th year.
Reviewed On: 2/5/2013
Hard to describe the satisfaction we had while staying at this rental property. Most used term was "wow". I can't begin to capture our satisfaction. Everything we needed was there to include every type of kitchen utensil. In order to improve the stay I would make only one recommendation...please consider placing a coat/shoe rack near the front door as it will be not only convienient but practical. Again, a wonderful experience was had by all. Thanks.
Reviewed On: 1/30/2013
We stayed with with ELK Resorts 12/27 – 01/02 and had a good experience. The Four Seasons Cabin was beautiful, cozy and in a perfect location. The kitchen was very well equipped, it was my favorite part!. The management team was excellent. We found dirty covers in two rooms and there were replaced immediately. We also had an issue with one of the bathrooms and within minutes someone was there to fix it.<br/>The cabin was clean but I will recommend deep cleaning in the carpeting downstairs. <br/>My only complaint is about the room with the queen bunk beds. This room size is good for maybe a full bed, it is definitely too small for the bed that currently has. The bed is one step from the door; we couldn't get dressed in the room because of the limited space. The TV and the chest are only for decoration purposes since there is no space to use neither. We reserved this cabin planning to use this room for four people and we were unable to. My husband and I had to sleep in the bottom bed and send our girls to the sofa in the third floor. This room was very uncomfortable and it is the only reason why our experience was not extremely pleasant. Everyone else in our party had a better time than we did. Other than that, the cabin was very nice. Looking forward to a new experience with ELK Resorts! <br/><br/>
Reviewed On: 1/28/2013
The cabin was beautiful. There were decorated Christmas trees were lit when we walked in the house. the kitchen utensils and dishes were of good quality. We had a problem with the heat but they came right away to fix it.
Reviewed On: 12/29/2012
EVERY THING WAS GREAT
Reviewed On: 12/4/2012
We loved the Four Seasons! It was plenty big for our large family gathering and lovely. The only complaints would be that there should be a few more amenities given the price, such as:<br/><br/>1. A sponge/scrubbers for kitchen sink;<br/>2. More dishtowels;<br/>3. More garbage bags-we had to ask for more;<br/>4. Oven mitts;<br/>5. Extra towels in each bathroom;<br/>6. Extra TP for each bathroom--at least one more roll; <br/>7. Extra bar soap--the soap provided was so small that we used it up on two days; and<br/>8. Nonstick frying pans for eggs, etc.<br/><br/><br/>
Reviewed On: 11/26/2012
review
Reviewed On: 11/12/2012
Was a great time for all my family celebrating my husband's 70th birthday.
Reviewed On: 10/23/2012
Very relaxing. Beautiful weather
Reviewed On: 10/22/2012
Had a wonderful time, everything was great.
Reviewed On: 9/26/2012
We had a great time staying in The Four Seasons. It was relaxing and fun. We loved how close and easy it was to get to everything. Will definitely be back!
Reviewed On: 9/18/2012
Loved our stay at Elk Springs. Our cabin, Four Seasons, was very spacious and perfect for our family.
Reviewed On: 9/14/2012
I was disapponted in the fact that I had been told there was 3 bedrooms on the main floor. They were down 20 steps and also the upstares was 20 steps. I had trougle climing and going down the steps. The carpet down stars really needs a good cleaning. it was so dirty. I would recommend that you put some type of runners on the steps. They are very slick. Someone is going to fall down them. Also the floors on the main level needs a good cleaning. All in all we ejoyed our stay.
Reviewed On: 8/13/2012
We had a great stay with our family. S much too do and everything avaiable right at your fingertips....
Reviewed On: 8/6/2012
Four Seasons was a lovely cabin and we were very pleased with all it had to offer.
Reviewed On: 7/26/2012
Our stay was great but the master bedroom upstairs had a stain that covered the bed(I took pics)and stained comforter and mattress pad. Mgmnt offer to change bedding, or clean the mattress, but that would leave the bed wet.<br/>Brandi said she would contact the owner of the cabin to see if we could be compensated for loss of use for that room, but we never heard back from her.Bedding where ever we stay has to be of highest quality and this was gross, not what I would expect from a luxury cabin and for the amount of money we paid to stay there...other than that though we truly enjoyed the cabin and the surroundings.Everthing else was very clean.
Reviewed On: 7/16/2012
This was the first time we have vacationed in Gatlinburg and the process,i.e reservation and check in was great. The location was very close yet far enough away to enjoy the Smoky's. The Property was very wel maintained and the house was great as well. you couldn't miss with a family vacation at Elk Springs!!!!
Reviewed On: 7/7/2012
The cabin was wonderful and we all enjoyed it. Pet friendly and kid friendly. We would definitely stay in this resort complex again.
Reviewed On: 6/28/2012
Excellent, the Four Seasons was just perfect for all of us. It had everything we needed...except we didn't get to see any bears :'(
Reviewed On: 6/3/2012
We stayed at Four Seasons for a girls weekend away. We were so "Wowed" by the cabin, the pictures online don't do it justice. Everything was great! The only complaint that we had was the spotty wifi which is somewhat expected for the location of the cabin, it was just frustrating to lose signal in the middle of a video call to home. The only other thing we would suggest for a change is an additional hot tub. The cabin sleeps 10 but the hot tub only seats 5-6. Thank you for a great stay, we will be back!
Reviewed On: 4/17/2012
We had nine peoople 5 adults and 4 children. the cabin (Four Seasons) and plenty of room for everyone. You had your own space to have some quiet time. The decks were wonderful. We plan to rebook the same cabin for next year.
Reviewed On: 4/1/2012
Even though our trip was short we enjoyed it very much! The daily call to ask if everything was okay was fabulous! With customer care like you guys have you are sure to do well! Thank you so much!
Reviewed On: 3/29/2012
it was a very nice cabin but they was a few things i didnt like.. the main floor had no blinds and it was just me and my wife so made it a lill hard to run around butt nuked and the hot tub was on the very buttom deck and i think it should had been on the very top deck.. other then that it was very nice
Reviewed On: 3/5/2012
We had a chance to stay a week in Four Season's and you never quite know what to expect until you get there. There were 9 of us including a 18 month granddaughter. The place was so large and comfortable that no one felt cramped or confined. You can actally stay at the cabin and enjoy yourself without having to leave. I went to relax and there were so many places to "hide" from everyone else. Everyone really enjoyed the stay!!!
Reviewed On: 2/27/2012
We really enjoyed our stay. the screened in porch with the fireplace was excellent. the only issue that we found was that there was no hose for the hot tub. But we worked through it.
Reviewed On: 1/24/2012
We did a last minute reservation, so we didn't get exactly what we wanted. The size of the house was good, the bedrooms were comfortable. One bathroom downstairs had carpet pulled up and my daughter-in-law stepped on a finishing nail. The kitchen bar had a piece of formica coming loose on the side that would catch our clothes when we walked by and the view in the advertisement was misleading.
Reviewed On: 12/27/2011
We were pleasantly surprised with the location, size, and layout of the cabin. Everything was great! The only issue we had was that the linens in the upstairs bedroom appeared to be dirty. Other than that, the cabin was very clean and we loved our stay.
Reviewed On: 12/16/2011
The reservation process was no problem. Checking in and out was easy. We did have a couple of issues while there and when you call the number, no one calls you back. So, service could be better. Also, we were there over Thanksgiving, the stove was not good. The burners were extremely slow and the oven was just about hopeless. It took twice as long to cook things as it should have. This property needs a new stove!!! We did FINALLY get to have Thanksgiving dinner.
Reviewed On: 11/29/2011
The cabin was out of this world! But as incredible as the cabin was, the staff was equally amazing. Brandi went above an beyond to make our stay special and we are very thankful for her efforts-Debra and Ryan
Reviewed On: 11/1/2011
We had a wonderful time. We took the family (9 of us) and the dog. Mostly all positive things about this cabin. It was a pet friendly cabin and we expected the worst but found the best. After a ten hour drive, it was good to walk into this wonderful cabin. The only negative I found was some hard pet food under the night table in one of the bedrooms and the floor in the main room could have been a cleaner. Other wise, everything was perfect. We would definitely recommend Elk Springs Resorts to our friends.
Reviewed On: 10/11/2011
We enjoyed our stay so much in Four Season's. We come to Gatingburg at least once a year and this cabin by far was the cleanest cabin we have stayed in. It had a great location close to town but not too close. We will definitely stay with Elk Springs again!!!<br/>
Reviewed On: 9/7/2011
We enjoyed the space of the home and the furnishings, wonderful porches and decks. We did have some ants move in the kitchen during our week and some hornets on the screened-in porch, but it is nature afterall. My only real complaint is the quality of the towels in the home was disappointing. They were thin and not of good quality. I understand that perhaps past tenants may have ruined expensive ones, but kind of disappointing...overall wonderful restful place and excellent location to town and park
Reviewed On: 8/7/2011
The cabin was very nice. All the appliances new and clean. The only issue we had was the air conditioning wasn't working right for four days. Elk Springs fixed the issue and made it right to me with no problem. Great place for the family.
Reviewed On: 7/26/2011
We had such an amazing time and the cabin was beautiful! We were a little disappointed at how close the cabins were to each other and were expecting a prettier view; however, neither put a damper on our stay! We would (and will!) stay here again!
Reviewed On: 7/18/2011
My sister and our families recently stayed for a short 2-night visit in the Gatlinburg/Pigeon Forge area and were very satisfied with the Four Seasons cabin. It was conveniently located, clean, and well maintained. We were very pleased. I would definitely stay at Elk Springs Resorts again, but in the future will request a cabin with a bedroom/full bathroom on the main floor since I am not able to climb stairs easily. I liked the easy check in/check out over the phone.
Reviewed On: 7/17/2011
This was the perfect place. We had family and guests join us and all were very pleased with the place. Even our teens were happy! I would highly recommend this place to anyone.
Reviewed On: 6/20/2011
We had a wonderful time. The property was picture perfect,easy to find, and very clean. Property management came quickly when called upon and we saw management and security riding throughout the resort often. You really have to see it to believe it. Lots of attractions near resort. We are already planning our next trip to Elkspring Resort.
Reviewed On: 6/3/2011
We loved staying at four seasons. The cabin was perfect for our family. There is plenty of space to get lost and enjoy some quiet time, or space to eat a meal as one big family. I would tell anyone to rent for season, just not when we plan on going back.
Reviewed On: 5/29/2011
Staying in this cabin was a real joy for my family and freinds. I will be back to stay here again, and recommend this to other people. Very close to Gatlinburg and surrounding places.<br/>
Reviewed On: 4/18/2011
We stayed at Four Season's cabin for a week and it was wonderful. There are two living area's which is great for two families. The beds were comfortable, cabin clean, and it was in a good location. My only complaint is regarding the old tvs. There is a great spot upstairs (above the fireplace) to put at least a 42 inch flat screen tv but there is only an 18inch up there! That's ridiculous. There are "tube" tv's in each room...not that we watched alot of tv but they certainly take up valuable dresser space! Overall, it was a great cabin and I would recommend staying there. Elk Springs make check in/out simple!
Reviewed On: 4/11/2011
I stayed in one of the resort's cabins for my honeymoon and we loved it!! I brought my family and they absolutely loved it!!! The cabins are beautiful. We are planning our next Gatlinburg trip already!!!
Reviewed On: 3/27/2011
Realy nice pllace. Could use some coat hooks to hang your coats and perhaps up grade the TV's. otherwise overall a very nice stay.
Reviewed On: 3/1/2011
We loved the cabin. It was so cozy and very clean. It was very convenient to get to, yet nestled away for privacy. We will be returning to enjoy the fall season again.
Reviewed On: 2/26/2011
the heater in the last floor was not ready the first night, and we were cold.<br/>In the upper floor we had a very loud noice the last night.
Reviewed On: 2/22/2011
What a great cabin!! Everything it was described to be and more! I highly recommend this location.
Reviewed On: 2/22/2011
Great property! Check in was well before the time stated which was wonderful! Loved the easy check in and check out! The cabin was beautiful and came with everything to truly enjoy the weekend! Thanks so much!
Reviewed On: 2/7/2011
This was a very beautiful cabin. This cabin was clean and stocked. It was a great way to relax and not far from everything either. The only thing I was a little disappointed with was that I was told it would be off by its self instead it was next to several cabins in a row and around. Other than that I was very satisfied with it and enjoyed my stay very much and planning on making this a yearly trip get away. It was very affordable and relaxing. I took a group of 9 and split the cost for the three night stay. This trip costed less than two nights of eating out. The kitchen and pans were very easy to use and made cooking a breeze.
Reviewed On: 1/26/2011
Overall our family really enjoyed staying at Serenity Lodge at Elks Springs. The location is great and not far at all from Gatlinburg. We loved that the cabins were spacious and spread out. Lots of fun.
Reviewed On: 1/2/2011
No hot water and many ligts were out when we got there. They came and fix the fuse later that day<br/><br/>When we left on sunday, it snowed a lot that night and we could not get over the hill on plimmer road because the city did not plow the area. We sat in our van over 2 hours until we shoveled the ice off the road
Reviewed On: 12/29/2010
We are at an age where our children are scattered all over the world. The oldest is stationed in Japan, our middle child is working in Texas and the youngest is in college. Instead of clothes that will be returned, pricey electronics or cold cash gifts, we decided to give a gift that we could enjoy as much (if not more than) the children. We rented one of your cabins for one week. The rule was that everyone had to handle dinner at least one night, take care of their own laundry and bring absolutely NO stress. It was WONDERFUL!!! The kitchen had "real" dishes, pots and pans and the washer and dryer were full size. We truly only needed to bring luggage, soap and a great attitude. I have only one regret... I did not plan well for motion sickness. The mountains are beautiful to look at but I felt like I was on a roller coaster. Rest assured I will be prepared before next falls trip. We all decided that this was the best Christmas in years and plan to make it a tradition.
Reviewed On: 12/23/2010
We were so excited about our visit last summer, that we invited 4 other fanilies to join us for a fall weekend. Looking forward to them joining us again next summer!
Reviewed On: 10/23/2010

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 6 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Jan 31, 2023
  • This owner's contact information has been verified by Owner Direct and past guests.

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4 Bedroom Cabin with Screened in Porch and Outdoor Fireplace!

ID 219348 - 4 beds (3 king and 1 bunk). Base rent is for 14 occupants.
Gatlinburg Accommodations
Relax in your private hot tub after a long day of hiking. 60" HDTV with free Netflix!. Four Seasons is a beautiful four bedroom log cabin with many amenities, including a hot tub on the deck, pool table, arcade machine, three-sided fireplace, 6 TV’s with DVD players, and multiple outdoor areas with comfortable furniture.



Enjoy the screened in porch with outdoor fireplace, love-seat, 2 lounge chairs and ottomans as well as a 6 person dining table. Bring the outdoors inside while you enjoy your stay with your family.



60" HDTV, Blu-ray and free Netflix for unlimited entertainment. Relax and enjoy some of the several board games new and old that are included with this fabulous cabin.

Bedroom and Sleeping Arrangements:
King Suite 1: King Bed - Sleeps 2
King Suite 2: King Bed - Sleeps 2
Queen Suite: Queen Bed - Sleeps 2
Bunk Room: Queen Bunk - Sleeps 4
Game Room / Sitting Area: Queen Sleeper - Sleeps 2
Great Room: Queen Sleeper - Sleeps 2

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