max 4 guests      1 + 1 bedrooms      1.5 bathrooms
  • Amenity Attributes
    • jetted tub
    • king
    • shower
    • sleep sofa /futon
    • toilet
  • Attractions Attributes
    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Dining_checkbox Attributes
    • Dining
  • Entertainment Attributes
    • DVD Player
    • Pool Table
    • Satellite / Cable
    • Television
    • 32" TV
    • 37" TV
    • 42" TV
    • Cable TV
    • DVD Player
    • ESPN & ESPN2
    • Free Wireless Internet
    • Pool Table
    • 3 DVD Players
    • 3 TV's
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Fireplace
    • Heating
    • Internet
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Location_type Attributes
    • Mountain View
  • Outside Attributes
    • Deck / Patio
    • Outdoor Grill
    • Ski & Snowboard
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets considered
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
  • Living Attributes
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • Comfortable Seating for 4
    • 2 Queen Sized Beds
    • Gas Fireplace
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 4 Rocking Chairs
    • Deck
    • Gas Grill
    • Hot Tub
  • Geographic Attributes
    • Close to Town
    • Private
  • Convenience Attributes
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • 20 Minutes to National Park
    • 25 Minutes To Outlet Malls
    • 20 Minutes to Pigeon Forge
    • 25 Minutes to Ober Gatlinburg

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Terms

CHECK IN & CHECK OUT
*** Our Target Check-in time is at 3 pm, early check ins may be available but are not guaranteed and are unlikely unless the unit is available and ready. Your unit may not be ready until later in the evening given maintenance or housekeeping issues.

Check-out is at 10am.

OCCUPANCY & HOUSEKEEPING
Please limit occupancy to the cabin maximum and adhere to pet and smoking preferences of the cabin (ALL CABINS ARE NON-SMOKING UNITS). You must be 21 or over to rent a cabin on our program, a driver's license is required at check-in from the adult responsible for the cabin. Each cabin has a maximum occupancy limit, which will be enforced. If guests misrepresent themselves, they will be required to vacate the cabin immediately without a refund.In the event of damages or extra cleaning requirements, additional charges may be applied to the card on file. Linens and towels are provided based on the size of the cabin reserved, along with basic kitchenware and utensils. A starter supply only of soap, dishwashing detergent, toilet paper, trash bags, and paper towels will be provided. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately. Please review the cabin binder and abide by hot tub procedures, rules, and precautions.

OCCUPANCY & AMENITIES
We will do everything we can to make sure your cabin is ready for your stay. It is our mission to provide you the cleanest cabin in the Smokies, so that you will become a guest for a lifetime. As mentioned above, due to our high standards for cleanliness, there is a chance that not all units will be ready for check-in promptly at 3 pm, especially during peak and holiday season. We ask for your patience and suggest that you have alternate plans for a couple of hours in case your unit is not ready. There is also a possibility on the day of check-in the hot tub may not be completely warm and ready for use until that evening, due to the cleaning process between guests. In addition, from time to time, appliances, hot tubs, satellite TV, water, telephone, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities.

Depending on the circumstance, a move to a similar property may be necessary. On rare occasions, cabin investment properties are sold and management responsibilities transferred. Under these, and similar circumstances, reservations may be moved to a similar property. Gas fireplaces are seasonal amenities and may not be available for use during the spring, summer or fall.

The Property Manager acts only as rental agent for the owner of the property and assumes no liability or responsibility for injury damage, theft, loss or accident of property or persons, or for conditions beyond our control.
The renter and guests releases the owner or owners of the cabin and the Property Manager from any and all liability for damage to the renter’s person or property of any type, for any reason or cause whatsoever; and renter indemnifying, defending and holding harmless the owner or owners and the Property Manager from any loss, injury, liability, damage or costs incurred due to occupancy of the property.

The Property Manager makes every effort to assure that all descriptions and representations from our staff, in our brochure, and our internet site are accurate. However, we are not responsible for printing errors, computer errors, or changes made by the owners in furnishings or amenities. Prices, amenities, specials, and / or minimums are subject to change with or without notice.

INCLEMENT WEATHER POLICY
Please be aware of the possible weather and road conditions you may encounter, depending on what time of year you are traveling, as we do not offer refunds due to weather or early departure. From late November through early April the weather in the Smoky Mountains can be very unpredictable. To assist you in planning, there is a link on our Weather Page to provide you with the current weather and temperature for Pigeon Forge, Gatlinburg & The Great Smoky Mountains National Park. This page will also provide phone numbers for weather related road conditions and or closures.

PET FRIENDLY POLICY
Some of our rental units allow for dogs. Please keep in mind each rental unit is an individually owned investment property, so please be courteous and treat the unit as you would your own, and make sure your pets do as well. There is a $50 pet fee per animal staying in the rental unit. Dogs over 50 pounds are not permitted. The following breeds are not permitted in cabins or anywhere on the property at any time: Pit Bulls & Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherds, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, Wolf-hybrids.

Some guests have pet allergies and as such certain units are not authorzied for pets. Please be respectful of this policy. If it is found that you have an unapproved pet in your unit, you can be evicted without refund. There is a minimum of a $150 charge per unathorized pet in a unit.

MINIMUM STAYS
Some seasons will have minimum night requirements depending on availability. Exceptions will be made if nights rented fall between two other reservations and the minimum is not possible. An additional housekeeping fee may be added for reservations with two or less paid nights. Amounts vary depending on the size of the cabin. This type of reservation cannot be booked online, it must be booked by calling our office.

PAYMENTS
One night's rent plus the Administrative/Hot Tub fee with a major credit card (Visa, Mastercard, Discover) is required to confirm a reservation. Sorry, but no personal or business checks accepted unless received at least 30 days prior to your scheduled date of arrival. Church checks are permitted with approval and tax ID information.

NON-REFUNDABLE DAMAGE WAIVER
In lieu of a normal security deposit there will be a damage waiver fee applied to each reservation of $45. The damage waiver covers up to $1,500 in ACCIDENTAL damages, such as broken kitchenware, coffee pot, etc. This does not cover non-accidental damage to furniture and electronics (i.e. damaged television, broken VCR/DVD, broken bed frame, broken sleeper sofa, etc.) Guest will be responsible for all intentional or reckless damages, and the credit card on file will be charged. Guest also authorizes agent to charge any expenses relating to intentional or reckless damage, cleaning of the unit beyond a normal cabin clean (EX: heavy partying, trash, etc.), or theft of any property from the unit, to the credit card on file for that cabin.

The guest who uses their credit card for the deposit is considered the responsible party, and all necessary charges concerning said cabin will be charged to the credit card on file, no matter who in the group caused the damage.

DAMAGES TO THE RENTAL UNIT
Guests accept responsibility for any non-incidental issues found by the management company upon departure not reported by Guest at check-in. The credit card on file will immediately be charged for any damage to the cabin noted on departure inspection.
Guest understands that the cabin must be left in proper condition upon departure (dirty dishes in dishwasher; garbage bagged; etc ) and that Guest will be billed for any additional housekeeping required for both inside the cabin and on the grounds surrounding and below the unit (please follow the garbage pick up schedule provided on the Guest Information Update or Guest Information Guide provided at check-in).

FEES
In accordance with our commitment to excellence and the Sevier County Health Department, all hot tubs are drained, cleaned and refilled prior to each check-in. Because of this, and all the processing involved with booking reservations, a $45 Administrative Fee will be added to each reservation.

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2019

Rate Period Nightly
Sep 15 to Sep 19 Min Stay 2 nights 204 USD
Sep 20 to Sep 21 Min Stay 2 nights 204 USD
Sep 22 to Sep 26 Min Stay 2 nights 204 USD
Sep 27 to Sep 28 Min Stay 2 nights 204 USD
Sep 29 to Sep 30 Min Stay 2 nights 204 USD
Oct 1 to Oct 3 Min Stay 2 nights 204 USD
Oct 4 to Oct 5 Min Stay 2 nights 206 USD
Oct 6 to Oct 10 Min Stay 2 nights 204 USD
Oct 11 to Oct 12 Min Stay 2 nights 206 USD
Oct 13 to Oct 17 Min Stay 2 nights 204 USD
Oct 18 to Oct 19 Min Stay 2 nights 216 USD
Oct 20 to Oct 24 Min Stay 2 nights 204 USD
Oct 25 to Oct 26 Min Stay 2 nights 204 USD
Oct 27 to Oct 31 Min Stay 2 nights 204 USD
Nov 1 to Nov 2 Min Stay 2 nights 185 USD
Nov 3 to Nov 7 Min Stay 2 nights 185 USD
Nov 8 to Nov 10 Min Stay 2 nights 185 USD
Nov 11 to Nov 14 Min Stay 2 nights 185 USD
Nov 15 to Nov 16 Min Stay 2 nights 185 USD
Nov 17 to Nov 21 Min Stay 2 nights 204 USD
Nov 22 to Nov 24 Min Stay 2 nights 204 - 224 USD
Nov 25 to Nov 30 Min Stay 2 nights 224 USD
Dec 1 to Dec 5 Min Stay 2 nights 204 USD
Dec 6 to Dec 7 Min Stay 2 nights 204 USD
Dec 8 to Dec 12 Min Stay 2 nights 204 USD
Dec 13 to Dec 14 Min Stay 2 nights 204 USD
Dec 15 to Dec 19 Min Stay 2 nights 204 USD
Dec 20, 2019 to Jan 4, 2020 Min Stay 2 nights 188 - 210 USD

2020

Rate Period Nightly
Jan 5 to Jan 9 Min Stay 2 nights 185 USD
Jan 10 to Jan 11 Min Stay 2 nights 185 USD
Jan 12 to Jan 16 Min Stay 2 nights 185 USD
Jan 17 to Jan 19 Min Stay 2 nights 185 USD
Jan 20 to Jan 23 Min Stay 2 nights 185 USD
Jan 24 to Jan 25 Min Stay 2 nights 185 USD
Jan 26 to Jan 30 Min Stay 2 nights 185 USD
Jan 31 to Feb 1 Min Stay 2 nights 185 USD
Feb 2 to Feb 6 Min Stay 2 nights 185 USD
Feb 7 to Feb 8 Min Stay 2 nights 185 USD
Feb 9 to Feb 12 Min Stay 2 nights 185 USD
Feb 13 to Feb 15 Min Stay 2 nights 185 USD
Feb 16 to Feb 20 Min Stay 2 nights 185 USD
Feb 21 to Feb 22 Min Stay 2 nights 185 USD
Feb 23 to Feb 27 Min Stay 2 nights 185 USD
Feb 28 to Feb 29 Min Stay 2 nights 185 USD
Mar 1 to Mar 5 Min Stay 2 nights 185 USD
Mar 6 to Mar 7 Min Stay 2 nights 185 USD
Mar 8 to Mar 12 Min Stay 2 nights 185 USD
Mar 13 to Mar 14 Min Stay 2 nights 185 USD
Mar 15 to Mar 19 Min Stay 2 nights 185 USD
Mar 20 to Mar 21 Min Stay 2 nights 209 USD
Mar 22 to Mar 26 Min Stay 2 nights 199 USD
Mar 27 to Mar 28 Min Stay 2 nights 209 USD
Mar 29 to Apr 2 Min Stay 2 nights 185 USD
Apr 3 to Apr 4 Min Stay 2 nights 209 USD
Apr 5 to Apr 9 Min Stay 2 nights 185 USD
Apr 10 to Apr 12 Min Stay 2 nights 214 USD
Apr 13 to Apr 16 Min Stay 2 nights 185 USD
Apr 17 to Apr 18 Min Stay 2 nights 185 USD
Apr 19 to Apr 23 Min Stay 2 nights 185 USD
Apr 24 to Apr 25 Min Stay 2 nights 185 USD
Apr 26 to Apr 30 Min Stay 2 nights 185 USD
May 1 to May 2 Min Stay 2 nights 185 USD
May 3 to May 7 Min Stay 2 nights 185 USD
May 8 to May 9 Min Stay 2 nights 185 USD
May 10 to May 14 Min Stay 2 nights 185 USD
May 15 to May 16 Min Stay 2 nights 211 USD
May 17 to May 21 Min Stay 2 nights 211 USD
May 22 to May 24 Min Stay 2 nights 244 USD
May 25 to May 28 Min Stay 2 nights 211 USD
May 29 to May 30 Min Stay 2 nights 211 USD
May 31 to Jun 4 Min Stay 2 nights 211 USD
Jun 5 to Jun 6 Min Stay 2 nights 223 USD
Jun 7 to Jun 11 Min Stay 2 nights 218 USD
Jun 12 to Jun 13 Min Stay 2 nights 223 USD
Jun 14 to Jun 18 Min Stay 2 nights 218 USD
Jun 19 to Jun 20 Min Stay 2 nights 223 USD
Jun 21 to Jun 25 Min Stay 2 nights 218 USD
Jun 26 to Jun 27 Min Stay 2 nights 223 USD
Jun 28 to Jun 30 Min Stay 2 nights 211 - 214 USD
Jul 1 to Jul 5 Min Stay 2 nights 232 USD
Jul 6 to Aug 1 Min Stay 2 nights 211 - 232 USD
Aug 2 to Aug 6 Min Stay 2 nights 211 - 214 USD
Aug 7 to Aug 8 Min Stay 2 nights 211 USD
Aug 9 to Aug 13 Min Stay 2 nights 211 USD
Aug 14 to Aug 15 Min Stay 2 nights 211 USD
Aug 16 to Aug 20 Min Stay 2 nights 185 USD
Aug 21 to Aug 22 Min Stay 2 nights 185 USD
Aug 23 to Aug 27 Min Stay 2 nights 185 USD
Aug 28 to Aug 29 Min Stay 2 nights 185 USD
Aug 30 to Aug 31 Min Stay 2 nights 185 USD
Sep 1 to Sep 3 Min Stay 2 nights 185 USD
Sep 4 to Sep 6 Min Stay 2 nights 185 USD
Sep 7 to Sep 10 Min Stay 2 nights 185 USD
Sep 11 to Sep 12 Min Stay 2 nights 185 USD
Sep 13 to Sep 17 Min Stay 2 nights 185 USD

Weekly

2019

Rate Period Weekly
Dec 20, 2019 to Jan 4, 2020 Min Stay 7 nights 1,261 - 1,267 USD

2020

Rate Period Weekly
Jul 6 to Aug 1 Min Stay 7 nights 1,270 - 1,397 USD

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (99 raters)

The following review(s) were provided by the property manager.

us oh just lovely Response from Elk Springs Resort Cabin Rentals; Monday, September 2, 2019 Thank you for your kind review, David. We are happy to hear you enjoyed your stay and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- David W.
Reviewed On: 9/2/2019
worst experience I have stayed with elk springs resort. my first experience was amazing but this time worst experience the house was open when we reached and door wouldn't lock when we would go out we had take our stuff every time we went out. the grill wouldn't work. when we called the management no answer. to many mosquitoes in the house as swell. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 23, 2019 It is regrettable that you did not enjoy your recent cabin stay, Tasavur. As you know from previous experience you must use the code provided for entry to lock and unlock the door. If this code presents issues whatsoever, we offer 24/7 staff assistance, and we are happy to set you a new code or send out a member of our staff to assist you. I do not show any contact from you during your stay. One of our staff members left a voicemail the morning after your arrival to check in on your stay. I will have someone check the grill but I do not show any ongoing concerns with it. It certainly was not our intention to disappoint you. Thank you for sharing your thought with us.
- Tasavur S.
Reviewed On: 7/19/2019
Beautiful cabin/perfect location This was the perfect cabin from us. I liked the fact that you have your privacy but not so secluded that you feel like you’re the only ones in the woods. The cabin was very clean and had everything we needed. We were very close to the downtown Gatlinburg strip and just minutes from Pigeon Forge. Also, Elk Springs Resort called the next morning after check in to make sure we had everything we needed. I was very pleased with the customer service from booking to departing. Very,very nice people. Great location!!! We will definitely book this cabin again in the future. Response from Elk Springs Resort Cabin Rentals; Saturday, June 8, 2019 Thank you for your kind review, Leah! We are delighted to hear your stay was exceptional. Smoky Mountain Romance is certainly the perfect cabin to relax and unwind from the stresses of everyday life. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 6/5/2019
Smokey Mountain Cabin Cabin was nice. Bedding could definitely use an upgrade. There were definite signs of damage that larger dogs had done to the property such as scratched up floors and doors. Overall though, a neat cabin that we enjoyed Response from Elk Springs Resort Cabin Rentals; Sunday, June 9, 2019 Thank you for your kind review, J.D. We are pleased to hear you enjoyed your recent cabin stay. We truly appreciate your feedback regarding your visit as well. Your feedback helps to ensure we are constantly improving. We do have several cabins to choose from, and lots of them are very new! I'm sure one of our experiences Reservation Specialist will be happy to help you find the perfect cabin for your next stay. Remember as repeat visitors you will enjoy 10% off your next stay!
- J.D. A.
Reviewed On: 6/5/2019
Looked good on the web! We are very disappointed in this rental property. Unfortunately the web can make any place look good, and the looks of the property are not the worst of the experience. Arriving we were amazed at the 30degree incline they call a driveway. While the cabin itself was once nice that ended sometime in the 70’s. Again the right camera angle works wonders, real life not so much. Looking at the location and condition when we first arrived we almost decided to just leave but we like the area and decided to stay. Big mistake, the third day of our 5 day reservation we noticed some small bites on arms and legs, areas not covered while sleeping, then more on day 4 and it continued on day 5. A little web research and comparison to our bites and determined they were bed bugs! I called the property manager to let them know and they said they would check. Well the phone rang and their bed expert found no signs of them. I asked for a copy of the report and was told that the expert was on vacation but when she returned I would get the report. Never did. It’s been three weeks and the bites are now just starting to disappear! So my suggestion would be to avoid this cabin and think twice about this particular property management group, unless you like insects dining on you while you sleep. Response from Elk Springs Resort Cabin Rentals; Saturday, June 8, 2019 Thank you for taking the time to share your experience with us, William. We are sorry you were not happy with your stay. The driveway to this cabin is on an incline, however, it does level out at the top. It also has a level area at the bottom of the driveway for extra vehicles. The pictures on our website are a true reflection of what you will find once you arrive at the cabin. We try to represent all of the features of the cabin in the pictures and descriptions. We can assure you, the bites you received were not from bed bugs. These bites are very similar to bites from gnats as well. We work with a K-9 Inspection Company to insure our cabins are free of bed bugs. The cabins are inspected on a regular basis, as well as inspected immediately upon any report. The dogs are specifically trained to detect bed bugs and can do so in areas that are not visible to the human eye. This cabin was checked and cleared from any activities. There are not currently or have previously been bed bugs in this cabin. While we can understand your frustration, this simply was not the case. We sincerely apologize for your disappointment and hope you enjoyed the time spent in our area.
Reviewed On: 6/1/2019
Centipedes Cabin We found close to 35 Centipedes inside the cabin. They were all over the place including Kitchen, Restrooms and Downstairs bedroom. Response from Elk Springs Resort Cabin Rentals; Friday, July 12, 2019 We appreciate your honest review, Mahendar. Although we do have our cabins treated monthly, in the mountains it is almost impossible to completely eradicate all insects. This year in The Smokies there was a large millipede migration and his caused an abundance of them that moved through our area. While these critters are indeed a nuisance they are harmless. We certainly apologize that you experienced this but I would like to assure you that this is not indicative of a typical stay with us. Thank you for sharing your thoughts with us.
- Mahendar N.
Reviewed On: 7/12/2019
Great little anniversary trip My husband and I stayed in this cabin to celebrate our 2nd wedding anniversary. We had a really good time! The cabin is very conveniently located, close to a grocery store, restaurants, and entertainment, nicely kept. There is a really cool motor trail that ends right down the road, with lots of places to get out and hike and view nature. The WiFi works great. The kitchen is usable. The hot tub works well. And the cabin is pet friendly so our dog came with and didnt have to stay home! Response from Elk Springs Resort Cabin Rentals; Saturday, October 13, 2018 Thank you for allowing us to be a part of such a special celebration, Julia! Happy anniversary. It is delightful to hear that you and your husband (and the dog) had such a great experience at Smoky Mountain Romance. You certainly chose a great cabin to relax and enjoy some time away from the hustle and bustle of everyday life. It is great that you were able to enjoy some of the mountainside while here in The Smokies! We hope you will make plans to visit with us again often. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.
- Julia M.
Reviewed On: 10/13/2018
Beautiful Getaway We loved our cabin! It was perfect for a weekend getaway! Response from Elk Springs Resort Cabin Rentals; Tuesday, September 11, 2018 Smoky Mountain Romance is definitely the perfect cabin for a romantic getaway! It is a pleasure to hear that you enjoyed your recent stay. We hope you will make plans to visit with us again very soon!
Reviewed On: 9/11/2018
Smokey mountain romance Location was very good, close to downtown. A little disappointing for our honeymoon as the fireplace kept not working even after having handyman come. Upstairs jacuzzi only filled up about an inch with hot water, then cold water. Light upstairs was out, and a lot of dog hair left on couch and rug from previous rental I’m assuming. It could have been better. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 26, 2019 Thank you for taking the time to share your experience with us, Anne. We are sorry to hear you experienced these issues. Thank you for bringing these items to our attention. Your feedback has been forwarded to the appropriate departments to ensure each of these items are addressed. Please do not hesitate to contact us during your stay should you have any issues. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Anne W.
Reviewed On: 2/26/2019
SMR Overall, the experience was great. Conveniently located. Clean. Easy checkout. The upstairs bed was a bit uncomfortable but the downstairs was fine. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 22, 2019 Thank you for your kind review, Wesley. We are sorry to hear the upstairs bed was a bit uncomfortable. Thank you for bringing this to our attention. We will forward your feedback to our maintenance department and can assure you the mattress will be checked to see if it needs to be replaced. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Reviewed On: 1/22/2019
Loved it The smokey mountain romance cabin was everything we thought it would be and more. Very clean and beautiful. We spent a lot of time playing pool and relaxing in the hot tub. We also went to the aquarium which was just like 5 minutes away. We will definitely book this cabin again. We already have another vacation booked for November. Thank you elk springs, we can't wait to get back! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 27, 2019 It was our pleasure to provide you with luxury accommodations during your recent visit, April! We are pleased to hear that your experience at Smoky Mountain Romance not only met but exceeded your expectations. As you mentioned, the location is perfect for accessing the heart of downtown Gatlinburg and it's only a short drive to The Great Smoky Mountains National Park. We look forward to your next visit with us. We encourage guests to book direct and save up to 15% on your booking. See you in November!
- April K.
Reviewed On: 3/26/2019
Great Escape for two We had a wonderful time while we were visiting the Tennessee. The Managers were delightful to work with and any issues we had were quickly resolved. The maintenance man they sent out was also very pleasant and gave us a few tips of places to try. We found this cabin to be perfect for the two of us and our little 4 legged furry babies. We thought the distance to town and National park was very close in proximity. We would say that describing this cabin as secluded, is all relative and in the eye of the beholder. There are homes close to you and with the foliage off of the trees, they have a view of you in the Hot tub, (not that they were looking, we wouldn't have known either way) For us we would like to have Miles in between us and the next home. The Tub inside is Huge, but the water heater is too small to be able to fill the tub with Hot water to go above the jets. If you don't mind a warm bath, then fill the tub away. We found everything we needed at Food City(close by) to cook at the cabin every day of our stay. I wish there was a front door rug inside to wipe your feet before going inside to living space. Overall we enjoyed our time so much, we stayed an extra day! Response from Elk Springs Resort Cabin Rentals; Sunday, March 24, 2019 Thank you for your kind review, Heather. It was a pleasure to provide you with top-notch customer service during your recent stay at Smoky Mountain Romance. We are delighted to hear you had such a great time, and we hope you choose to visit with us often. Thank you for sharing your concerns with us. Your feedback is crucial to our success, and I have reported these items to the proper departments to be reviewed. As you know, we have several cabins to choose from, and I'm sure one of our experiences Reservation Specialist will help you find your perfect cabin! We look forward to working with you in the future!
Reviewed On: 3/24/2019
25th Anniversary...Dissapointed! Twenty fifth anniversary. It&#x2019;s turned out nothing like we had planned. To start we arrived and got all things in and ready for our four day stay. It was lunch time and went down town to Gatlinburg for a bite and some shopping. A few hours later we returned to a scorching 90* sweltering cabin. My husband calls and they do not rerun our call until the following morning. They say the ac needs replacing and when my husband yes it does and maintenance knew it needed replace as the breaker had been turned off. They played as if they didn&#x2019;t know and did. Then offered us a condo. Then said they could give us another cabin it was quite a bit further away. Without having any other information in the said cabin far away. We decided to stay. In doing so we had to stay gone all day as the temps tires reached 85 I. The day and it never go below the 80 in the cabin. My husband had to sleep with a towel to wipe off in the nite. Other than that the cabin was pretty clean. There were lots of other issues that came about with no ac...and one was that only two windows would even stay open on there own. The others had to be make shifted to have any air at all. But guess what, that&#x2019;s not all. So the janky pool table with nail in it at the racking point, so close to walls you can&#x2019;t even play. The darts again so close to the wall you can&#x2019;t play correctly. These types of games need the space. But the hot tub worked...but who cares it was to hit for that! <br/> Not worth showing any pics I used one they sent. It was not the private secluded perfect get away for our 25 years of marriage. I can tell you I will not rerun to this place. Or Gatlinburg period. A huge Tourist TRAP! <br/>For what you pay, to have any problems with your stay is unacceptable. They even waited until check out time to send a message about where they wanted the **** the tub they say. Well we had been gone for over two hours by the time that message arrived. Where does laundry go you t Response from Elk Springs Resort Cabin Rentals; Thursday, May 23, 2019 Thank you for taking the time to share your experience with us, Keith. Your review certainly alarms us, as this is not the way we do business. We do see that the AC went out, however, would like to clarify the information in this review as these remarks are simply not true. Our system is set up to notify us of any missed calls. Our policy is to return all missed calls within 20 minutes. We missed two phone calls from you at 7:22 pm on the night of your arrival. Our representative did return your calls, actually within less than 10 minutes from the time of your call. She noted the reservation and sent a task to our maintenance team regarding the AC unit. It was also noted that you wanted us to wait until the next morning to address the issue. We respected your wishes, since you did not want to be bothered. The next morning a technician was sent out and discovered that the unit needed to be replaced. The breaker was off due to the issue that was going on with the unit at that time, not due to us trying to hide anything. If it would have been previously turned off as you stated you would have certainly noticed the ac was not working as soon as you arrived, not hours later when you arrived back at the cabin. Our representative contacted you and offered to move you to another property. You did not want to move and said you were not worried about the air conditioner. She did inform you of how hot it was expected to be during the duration of your stay and was told that you would be fine. While we can strongly recommend that you change cabins due to a major item such as the HVAC system going out, we can not force you to. It is ultimately your decision. We can understand how uncomfortable it was and sympathize, however, we did offer to move you to another property as soon as we found out the system was going to have to be replaced. We sincerely apologize for your discomfort.
- Keith M.
Reviewed On: 5/22/2019
Weekend Getaway Excellent time!! Cabins are always clean and fast service calls. Response from Elk Springs Resort Cabin Rentals; Saturday, March 2, 2019 We are pleased to hear you had such a wonderful cabin stay, Ashley! Smoky Mountain Romance is perfect for a romantic getaway. It was our pleasure to serve you! We encourage guests to book direct and save up to 15% on your booking.
- Ashley G.
Reviewed On: 3/2/2019
Relaxing Fall Vacation We enjoyed Smoky Mountain Romance the last week of September. The outdoor hot tub was the highlight for us. The location is convenient to Gatlinburg but taking a stroll around the neighborhood with the dog was challenging since the cabin is perched on the side of the mountain and roads are steep and narrow. Enjoyed morning coffee, reading and rocking on the deck. An arm on one rocker was broken. We chose to sleep in the loft bedroom and it felt like we were sleeping in the treetops all week. Overall nice cabin. We actually had a black bear encounter during our stay! The cabin has aged since the website photos were taken and some things like the bedding was showing wear. Would caution renters that lighting around the stairs is dim so it's important to be careful in late afternoon and night time. The process to rent the cabin and check in were excellent. Elk Springs called us the next day to see how things were going. When we mentioned there was only one wine glass they brought a replacement out that same morning. Response from Elk Springs Resort Cabin Rentals; Sunday, October 8, 2017 We appreciate your kind review, Donald. It is great that you were able to relax and take in the scenery at Smoky Mountain Romance. I hope you had your camera handy to snap a photo of the bear! We certainly appreciate you making us aware of your concerns and I can assure you they have been reported. We truly hope you will visit us again during your next trip to The Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future bookings!
Reviewed On: 10/6/2017
Amazing once again Fantastic cabin. This is our 3rd year and we will continue to come back Response from Elk Springs Resort Cabin Rentals; Friday, September 29, 2017 Thank you for your wonderful review, Kelsey. We love our repeat customers and appreciate you visiting us year after year! We are delighted that you enjoyed your stay at Smoky Mountain Romance. Hurry back, new memories are waiting to be made!
- Kelsey J.
Reviewed On: 9/29/2017
Very nice and relaxing We enjoyed our stay in this luxury cabin. Close to downtown but yet secluded Response from Elk Springs Resort Cabin Rentals; Friday, December 15, 2017 Thank you for your fantastic review, Jenny. We are pleased that you enjoyed your visit and hope that you will make plans to visit again very soon.
- Jenny K.
Reviewed On: 12/15/2017
Great Christmas Me and my wife spent our first Christmas as a married couple here. The cabin was comforting and secluded, and also convieniently located only a mile or so from down town Gatlinburg. I would suggest this location for any couple looking for a quiet weekend I. The mountains. Response from Elk Springs Resort Cabin Rentals; Sunday, December 31, 2017 Thank you for your 5-Star review, Jason! We are delighted you chose to stay with us during such a memorable Christmas. We enjoyed having you as our guest and hope you will consider making us a part of future stays in The Great Smoky Mountains.
Reviewed On: 12/30/2017
Early Jan Review Great cabin. Really worked out well with our dogs. Wish we got some snow, but it wasn't in the cards. Only negative would be that the hot water heater was not large enough to fill the jacuzzi with hot water, but that's not really surprising. We went to get in and it was ice cold. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 16, 2018 We are happy to hear you enjoyed your time spent at Smoky Mountain Romance, Eric. We are sorry you did not see snow during your stay. We would love to share the snow that is currently falling in our area, it is truly magical! Please do not hesitate to contact us should you experience an issue with the hot water running out in the future. We are always happy to send one of our skilled technicians out to assess the situation and help to find a solution to ensure you are able to enjoy each and every amenity. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Please don't suffer or go without, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
- Eric V.
Reviewed On: 1/16/2018
Tired, dirty, worn out, disgusting and in need of updates! 02/07/2018:<br/><br/>Stayed 01/28 & 01/29/2018. This cabin was probably pretty nice years ago. Way overdue for a complete facelift and thorough cleaning. We called immediately, but were told there were no clean cabins available to move to. The hot tub was clean, but 60 degrees, so unusable till the next day. As it was late, we stayed and were told our complaints would be reported to "management" and we would hear from them. Well, we never heard a thing. We called again the next day & were told "management" would be in touch. Crickets! So, fair-is-fair......<br/>We have pictures of all the filth. <br/>WARNING!!! WARNING!!! WARNING!!! <br/>DO NOT BOOK THIS CABIN!!! Response from Elk Springs Resort Cabin Rentals; Wednesday, February 7, 2018 We appreciate your honest review, Thomas. We sincerely apologize if you feel Smoky Mountain Romance was not up to our standards. However, we do offer 24/7 staff assistance and we are happy to assist you during your stay. An experienced inspector did walk this cabin prior to your arrival and we feel she would have noticed if there were any major issues such as these. It also appears as though we offered to address your concerns upon your arrival, but we were told you and your party did not want anyone out to inspect and correct the issues. Our contract clearly states that we will address any issues that may arise during your stay but we do not offer compensation. Please know that it was not our intention to disappoint you and we thank you for sharing your thoughts with us.
Reviewed On: 2/7/2018
June Vacay The cabin was very clean and it was ready right at 3 pm as promised. I thought the check in was very easy. When I arrived at the cabin I met the actual owner (finishing up some landscaping) he recognized I was traveling with my 3 small dogs and warned about the bears and bobcats in the area and to keep them on a leash for safety. The only things I would say I wish the cabin had was a motion light on the right side of the cabin where the ground was the flattest and easier to walk the dogs. I also thought that in order for a more pet friendly experience a fence on that side to provide some additional security from what might wonder up towards the house late at night. It would have helped ease my worry of something coming off the hill late at night. I would also suggest placing a light at the area at the bottom of the driveway where we had to park (car was too big to park by the cabin door) so that when you arrived late at night you felt like you had some light to guide you safely.<br/><br/>Other than that I loved the cabin and thought it worked great in terms of proximity to downtown Gatlinburg and any other necessary stores. Response from Elk Springs Resort Cabin Rentals; Thursday, June 7, 2018 Thank you for your kind review, Melissa! We appreciate your recommendations very much and we will forward these ideas to the proper department for review. We want nothing more than our guests to feel as though they have a home away from home while in our area. We hope you will make plans to visit us again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future booking. Hurry back, new memories are waiting to be made!
- Melissa T.
Reviewed On: 6/7/2018
Smoky Mountain Romance Review We loved the cabin and had a fantastic time! Response from Elk Springs Resort Cabin Rentals; Friday, April 20, 2018 Thank you for your kind review, Heather. We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Reviewed On: 4/20/2018
March Mountain Stay The cabin was very nice and cozy, it was very close to the main attractions and food. I would highly recommend this place. Response from Elk Springs Resort Cabin Rentals; Tuesday, March 6, 2018 Thank you for your wonderful review, Herbert! We are pleased that you enjoyed your recent cabin stay. Smoky Mountain Romance is a great place to relax and in a great location indeed. We hope you will make plans to visit us again very soon! Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
- Herbert W.
Reviewed On: 3/6/2018
Know before you go This property was a nice getaway for my husband and I as we celebrated our anniversary last week. We enjoyed being secluded in the woods, but still being a short 3 minute drive from downtown. I would recommend this property to stay in again, however, I would note that the house is showing signs of normal “wear and tear”. I would also note that the upstairs bed is extremely firm, which may be nice for some people, but my husband and I chose to stay in the downstairs bedroom since it’s bed was slightly less firm. <br/>We had an issue with the jacuzzi tub, but maintenance was quick to send someone to fix it for us. Very friendly, and we also received a follow up call confirming the issue was resolved. <br/>I would suggest the owners make some updates throughout the home, but overall it was a good stay! Response from Elk Springs Resort Cabin Rentals; Monday, May 21, 2018 Thank you for allowing us to be a part of such a special celebration, Moriah. We are happy you enjoyed your stay. We are sorry to hear the mattress was too firm. Ours cabins have a variety of firmness levels, as our guests' preferences vary greatly. We are happy to hear the technician was able to resolve the issue with the jacuzzi quickly. As you saw firsthand, we provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 5/21/2018
Our honeymoon This place was awesome... it was exactly like the pictures online... it was very clean and close to the downtown area... when we arrived there was an issue with the door code that was resolved within a matter of minutes... there were no other issues... the cabin exceeded our expectations and we hope to vacation here again in the near future. We really enjoyed our stay!!<br/> Response from Elk Springs Resort Cabin Rentals; Tuesday, March 27, 2018 Thank you for allowing us to be a part of such a special celebration, Allen! Congratulations! We are happy to hear the issue with the door code was resolved quickly. We sincerely apologize for any inconvenience experienced. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Reviewed On: 3/26/2018
Secluded Cabin Review We were so excited to get away for a weekend as we have three small children. The cabin was exactly what we imagined as we have stayed in your cabins before. <br/><br/>Our concerns are that:<br/><br/>1. The hot tub was out front and in plain view of neighbors as well as uncovered so we were unable to use due to rain and snow this past weekend.<br/><br/>2. There was a large jacuzzi upstairs but could only fill a quarter of the way before water went cold. We called and they came and checked and said water heater was fine. We tried again and same problem so we were unable to use that which was disappointing as we couldn't use hot tub either.<br/><br/>3. After the first night, we discovered evidence of a mouse. We had purchased food to cook and eat while in the cabin but my wife was very concerned with cleanliness after this. This increased our overall expenses by having to eat out more.<br/><br/>4. The bed upstairs was stiff as a board. The bed downstairs was a little better but smaller and close to kitchen which meant we heard the mouse all night long in the kitchen. <br/><br/>With all that being said, we had a great stay at our cabin last year that was on your resort campus so I think we may stick to ones on the campus as opposed to farther out. Response from Elk Springs Resort Cabin Rentals; Friday, April 13, 2018 Thank you for your sharing your thoughts with us, Jason. We are sorry to hear about the issues you experienced during your stay. Customer satisfaction is very important to us and your concerns have been reported to the proper departments to be addressed right away. We certainly appreciate you bringing them to our attention, as it is important that we know so that we can address these items in a timely manner. We are happy to hear that in spite of these issues you enjoyed your visit. We hope you will join us again very soon at one of our Elk Springs Cabins!
- Jason C.
Reviewed On: 4/12/2018
Smoky Mountain Getawat The cabin was conveniently located nearby attractions and the park, with all the amenities of home. It was well equipped and furnished. The upstairs loft has beautiful large windows to look out into the woods from. My only complaint would be that the jacuzzi tub in the loft was unable to be filled completely with hot water. Response from Elk Springs Resort Cabin Rentals; Thursday, June 21, 2018 Thank you for taking the time to share your experience with us, James. We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue. Please do not hesitate to contact us should you discover an issue such as this in the future. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 6/20/2018
Awesome getaway close to everything Awesome little cabin, and within 10 minutes of getting there I watched 3 teenager bears playing 50 yards away. Awesome!! The only huge downer (and loss of a star) for me was the pool table is... Umm 2×5, which my #1 hobby is shooting pool. But if you don't have to shoot pool everyday like I do this is the cabin for you! Dart board is a huge plus! Water pressure could be improved in the shower. But note you I have long thick hair, this girl needs pressure to wash my hair. :) Response from Elk Springs Resort Cabin Rentals; Wednesday, May 9, 2018 Thank you for sharing your experience with us, Michelle. I hope you had your camera handy and got pictures of the bears! We certainly appreciate your feedback in regards to the pool table and water pressure. I have forwarded these concerns to the proper department to be addressed. Customer satisfaction is very important to us and your feedback ensures that we are constantly improving. It would be our pleasure to serve you again in the future. We hope you will join us again very soon; and please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
- Michelle S.
Reviewed On: 5/9/2018
Very clean cabin and satisfied family Our family had a great time. The cabin was ready early than expected and very clean. It was 72 degrees when we walked in and nice and cool. The hot tub was great. The GPS took us on the one way road behind the campground. After that we took the other road and was only 5 min from town. Response from Elk Springs Resort Cabin Rentals; Sunday, June 17, 2018 Thank you for your wonderful 5-star review, Carl. It is great to hear that you and your family enjoyed your recent stay at Smoky Mountain Romance! You definitely chose a great cabin to relax and enjoy some top-notch amenities. We hope you will make plans to visit us again very soon.
Reviewed On: 6/17/2018
Great Pet Friendly Cabin We stayed here for a long weekend to enjoy Dollywood and some tubing in the Smokies. We brought along our two small dogs and it was terrific. We especially enjoyed the cabin location because it is only a 30 second drive from downtown Gatlinburg. The cabin was clean and everything that we used worked great. I would certainly refer this to other friends and family. Response from Elk Springs Resort Cabin Rentals; Thursday, July 26, 2018 We are happy to hear you enjoyed your stay, Jason. Smoky Mountain Romance is an exceptional cabin with top-notch amenities to enjoy throughout your stay. We certainly appreciate all recommendations, and we hope you too will make plans to visit often!
- Jason S.
Reviewed On: 7/24/2018
Relaxing The windows were so dirty someone had written in the dirt. It neighbors were very loud so rocking on the porch just listening to nature was out of the question however we still enjoyed our stay and the cabin. I would love to stay again this time with family. Response from Elk Springs Resort Cabin Rentals; Thursday, March 16, 2017 Thank you for sharing your experience with us, Lorena. We are happy you enjoyed your stay, however, disheartened to hear that you experienced these issues. The housekeepers that were cleaning this cabin at the time of your stay are no longer with our company. This level of cleanliness is certainly not up to our standard, and will not be tolerated. We listen to your feedback and appreciate being given the opportunity to strengthen any weak areas in our company. Although we are unable to control the actions of the neighbors, we are always happy to step in on your behalf if needed. Should this situation arise in the future, please call us. We will be happy to contact the rental company they are staying with and lodge a complaint. Often times, this will assist to bring their noise level down to an acceptable level. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to our beautiful Great Smoky Mountains.
Reviewed On: 5/24/2016
Dirty sheets The first night we got there we went to go get in bed. But we couldn't there was not only headid hair but body hair in the bed. So weno downstairs. Same thing. After a 10 hour drive we both had to sleep on the couch. Not very happy about that. The only other thing is that nobody could do anything for us until Monday. So we had to go but our own sheets. But other that those 2 things it was fantastic Response from Elk Springs Resort Cabin Rentals; Saturday, September 17, 2016 Thank you for sharing your experience with us, Kelsey. We can certainly understand your disappointment in discovering hairs on the sheets. We have notified our housekeeping supervisor to find out how this could happen as all of our linens are inspected prior to sending them out with our housekeepers. This is certainly not our standard. We do see where we were notified the following morning and were in the process of sending out replacement sheets when we received a call letting us know you were going out and have a small dog and did not want anyone to come to the cabin. We apologize if there was a misunderstanding but can assure you any issue such as this is handled immediately. We would never want any of our guests to feel as they need to purchase sheets to stay in our cabins, as this is provided by us. We are happy to hear you were able to enjoy your visit and hope you made memories that will last a lifetime!
- Kelsey J.
Reviewed On: 9/16/2016
Perfect Getaway Absolutely loved my stay! The cabin is beautiful, well kept and in a great location - secluded for privacy but a quick drive to all attractions. The hot tub, pool table and dart board provide plenty of entertainment when you don't want to leave the propriety. The kitchen has everything you could think of. I had high expectations based on the website and my experience far surpassed them! Response from Elk Springs Resort Cabin Rentals; Sunday, June 19, 2016 Thank you for your wonderful review, Jennifer! We love to hear that we exceeded your expectations. We take pride in providing cabins that offer top-notch amenities for your enjoyment. We hope you will take the opportunity to come back and stay with us as often as you can.
- Jennifer C.
Reviewed On: 6/15/2016
Summer 2016 vacation We were very pleased with our stay at smokie mountain romance cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, July 17, 2016 We are happy to hear you enjoyed your visit with us, Perry! We hope you will consider coming back to stay at Smoky Mountain Romance again. We hope to see you soon!
- perry n.
Reviewed On: 7/16/2016
Nice cabin Very happy with cabin and our stay. Only a couple things I would mention for people looking with a dog. Not much flat area for dog. Pictures were deceiving in that way. Make sure you bring a lead to tie up the dog that worked great for us. This property worked fine for the dog but I would have wanted more space for him. Also I am a flat lander and for all you other flat landers the drive is very steep. They have a flat spot to park but down the hill. If you have issues walking etc you will struggle with getting up the driveway to the cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, March 12, 2017 Thank you for sharing your experience with us, Jeannine. We appreciate your feedback as it helps us to improve the quality of each stay. While this cabin is an exceptional property, it does not sound like it was the ideal fit for you. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Jeannine H.
Reviewed On: 6/13/2016
Smokey mountain romance Great Response from Elk Springs Resort Cabin Rentals; Friday, June 24, 2016 We are excited to hear you enjoyed your stay, Kelly! We hope you will consider staying with us during your next visit to our beautiful Great Smoky Mountains. We hope to see you soon!
- Kelly F.
Reviewed On: 6/20/2016
Mini vacation This cabin was great to stay in. It was clean, cozy, and very nice for our mini vacation. My husband and our three children, 5 months, 2, and 6 year old stayed here comfortably. Would use this company again. Response from Elk Springs Resort Cabin Rentals; Friday, August 19, 2016 Thank you for your wonderful review, Elizabeth! We are excited to hear you and your family enjoyed your stay at Smoky Mountain Romance. We hope you will make plans to come back and visit with us again during your next visit to our beautiful Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
Reviewed On: 8/19/2016
Secluded getaway Secluded getaways are necessary from time to time in order to reconnect with what is truly important in life. This cabin fit the bill nicely. Quiet, buried in the hills, clean, and well equipped.<br/><br/>My wife and I enjoyed the stay, relaxed, ate well, enjoyed long talks on the porch, and cozy evenings to close each day. Perfect! Response from Elk Springs Resort Cabin Rentals; Sunday, September 25, 2016 Thank you for allowing us to be a part of such a special get-away, Marc! We are delighted to hear you found Smoky Mountain Romance to be the perfect cabin to relax and enjoy some quality time as a couple. In our fast paced world it is a necessity to take time to get away from all the distractions and focus on what truly matters the most. We enjoyed having you as our guest and hope you will make plans to come back and stay with us often.
Reviewed On: 9/24/2016
A Great Vacation Romance was absolutely everything we were hoping for when booking our trip. You will get exactly what is on the pictures. The cabin was very clean upon arrival and it had everything we needed for our stay. Very conveniently located to food, sightseeing and all. Response from Elk Springs Resort Cabin Rentals; Sunday, August 7, 2016 Thank you for your wonderful review, Gloria! Smoky Mountain Romance certainly has it all! It boasts modern, top-notch amenities, while offering the ideal location to enjoy all our area has to offer. We hope you will make plans to come back and stay with us again. Hurry back, your next adventure awaits!
Reviewed On: 8/7/2016
Great anniversary! Beautiful cabin in a great location. My wife and I had a wonderful anniversary stay in this great cabin. The cabin is 5 minutes from downtown Gatlinburg and within driving distance to all the trails. We called with one issue with the shower curtain and someone was at the cabin in 30 minutes to replace. Great service. Would definitely stay again Response from Elk Springs Resort Cabin Rentals; Sunday, December 11, 2016 Thank you for allowing us to be a part of such a special celebration, Richard! Thank you for reaching out to us when you discovered the issue with the shower curtain. We are happy to hear our technician was able to take care of it quickly for you. We offer 24/7 guest assistance to ensure any need that arises will be taken care of with the sense of urgency you will come to expect while you are our guest. We sincerely apologize for any inconvenience experienced due to this issue and hope you will consider staying with us again during your next trip to Gatlinburg.
- Richard W.
Reviewed On: 12/9/2016
Beautiful cabin! The cabin was amazing! It was very cozy and in a beautiful area. Only about a 5 min drive to activities and restaurants. Would definitely stay again. Response from Elk Springs Resort Cabin Rentals; Tuesday, September 27, 2016 Thank you for your 5-Star review, Heather! We love to hear that you enjoyed your stay. We hope you will make plans to come back and visit with us often!
- Heather D.
Reviewed On: 9/27/2016
Smoky Mountain Romance My husband and I had a great time! It was super cozy and the loft upstairs was wonderful. Only downside is that it wasn't as secluded as the description made it seem. Response from Elk Springs Resort Cabin Rentals; Monday, February 20, 2017 We are delighted to hear you enjoyed your stay! Smoky Mountain Romance is not considered a secluded cabin since there are other cabins within sight of it. We are sorry for any misunderstanding, however, it is not advertised as being secluded. We do offer a great selection of cabins that offer the complete seclusion you are looking for. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Reviewed On: 2/20/2017
Fab Four We stayed at the Smoky Mountain Romance Cabin for four days. Cabin very nice and very clean. A big bonus that it is pet friendly. The only down side was that the bears were very active and we had a bear encounter every day at the cabin and had to be extremely vigilant when coming and going and taking the dog out. Would definitely stay here again! Response from Elk Springs Resort Cabin Rentals; Sunday, November 27, 2016 Thank you for your kind review, Dale! We are delighted to hear you enjoyed your visit. Black bears are native to our area. We are very fortunate to be able to watch them in their natural habitat, however, as you stated, we all need to remember to be alert and aware of our surroundings as this is their home. There are strict rules that ban feeding the area wildlife. Even with these rules in place, we do find that some of our guests leave food out or forget to secure their trash bins. This is especially true right before they go into hibernation. Usually the bears will move on if they are unable to find easily accessible food. We recommend always being aware of your surroundings and if there is a bear close by to go inside the cabin. They are only looking for food, however, they are still wild animals. If you should have any questions or if you find that they become a nuisance please do not hesitate to contact us during your stay. We care about your safety and the quality of your stay. We are always happy to assist you if needed.
- Dale C.
Reviewed On: 10/30/2016
Quick getaway This was a quick last minute trip for my husband and I. The price was great, the cabin was just right for us. It was overall a very pleasant stay and much needed getaway. Response from Elk Springs Resort Cabin Rentals; Thursday, February 9, 2017 Thank you for your wonderful review, Amanda! We enjoyed having you as our guest and hope you will make plans to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Amanda D.
Reviewed On: 11/3/2016
Quaint and comfortable Convenient location. Especially for hiking. Roaring Fork road is just around the corner. Not as secluded as we would have liked (noise from traffic road and the neighbors from across the street). Plenty of room for us to spread out. We are a family of 4 and this was great choice for us. Property was ready sooner than expected. The pizza place on the fridge has a $50 minimum (heads up)! But Papa John's doesn't. We enjoyed our stay. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 14, 2017 Thank you for your wonderful review, Stephanie! We are delighted to hear you enjoyed your stay. We would consider it an honor for you to stay with us again. While this property was not as secluded as you would have liked, we do offer a great selection of cabins that will provide the seclusion you are looking for. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We enjoyed having you as our guest and hope you will visit often!
- Stephanie C.
Reviewed On: 10/13/2016
Beautiful and cozy getaway Smoky Mountain Romance was just that, a beautiful and cozy cabin tucked away in a beautiful mountain setting. Tha cabin itself was perfect for our little weekend getaway. Loved the upstairs loft bedroom overlooking the living area and the gorgeous view from all of the windows. Also enjoyed the jacuzzi tub in the bedroom. We were only there for the weekend, but it was all we expected and more. Excellent communication from the staff throughout the rental process. Response from Elk Springs Resort Cabin Rentals; Friday, November 11, 2016 We are so happy you enjoyed your stay at Elk Springs Lisa. We hope that you will come stay with us again. Thank you for your review of Smoky Mountain Romance.
Reviewed On: 11/9/2016
The Pops It was a good over all stay but what I would recomand to refinish the floor and maybe upgrade a little. I stay the first time 5 years ago and the place was much newer and in a little better shape.<br/>But we liked and who knows we may come again. Response from Elk Springs Resort Cabin Rentals; Sunday, February 26, 2017 We are happy to hear you enjoyed your stay, Marius. Thank you for taking the time to share your feedback. We care about the quality of your stay! We have forwarded your suggestions to the appropriate department for evaluation. We hope that you will consider staying with us again during your next visit to Gatlinburg.
- Marius P.
Reviewed On: 2/25/2017
Awesome weekend getaway! Great cabin conveniently located to Gatlinburg. Look forward to renting again. Response from Elk Springs Resort Cabin Rentals; Thursday, February 23, 2017 We are happy to hear you enjoyed your stay, Lisa! We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Lisa M.
Reviewed On: 2/21/2017
Perfect for us Gatlinburg We loved this cabin. It was our 1st time staying in a cabin and it was exactly what we expected. The location was great and the views didn't dissapoint. Response from Elk Springs Resort Cabin Rentals; Sunday, May 21, 2017 We appreciate your business and wonderful 5 star review. We look forward to having you back for a future stay. Please take advantage of your 10% repeat guest discount at the time of your next booking!
- James B.
Reviewed On: 5/21/2017
Weekend away Enjoyed being in Gatlinburg after many years have past since our last visit. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 3, 2017 Thank you for taking the time to review your stay, Richard. We are sorry to see that you were disappointed with these aspects of your stay. We strive to ensure that each of our guests enjoy a 5-Star experience during each visit to Gatlinburg. Please do not hesitate to contact us should you arrive and find that you need assistance. We provide 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We sincerely apologize for your disappointment and welcome your feedback regarding any specific details that can help us to improve future visits.
- Richard M.
Reviewed On: 5/2/2017
A Wonderful, Relaxing Experience Beautiful cabin, beautiful surroundings, neighbors aren't too close, and very clean. Response from Elk Springs Resort Cabin Rentals; Sunday, March 12, 2017 Thank you for your kind review, Jennifer! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to visit often. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Jennifer C.
Reviewed On: 3/10/2017
Elk Springs Resort Cabin Rental Review We had a great experience! I would recommend this to anyone! Response from Elk Springs Resort Cabin Rentals; Sunday, April 30, 2017 Now that you have experienced a 5 star stay with Elk Springs Resort, we hope you can plan a longer stay on a return trip in the future. There is so much to see and do here that you cannot possibly fit it all in with a two day stay. We do offer special discounts for extended stays and repeat guests. We sure hope you will be a guest of ours for many years to come and will take advantage of these awesome discounts.
Reviewed On: 4/27/2017
Birthday Relaxation The cabin was exactly as described and pictured. Smooth process for checking in/out. Response from Elk Springs Resort Cabin Rentals; Sunday, May 21, 2017 We appreciate your business and wonderful 5 star review. We look forward to having you back for a future stay. Please take advantage of your 10% repeat guest discount at the time of your next booking!
- Monee T.
Reviewed On: 4/25/2017
Relaxing getaway It was very nice and relaxing. Great and clean cabin. I will definitely be back! Response from Elk Springs Resort Cabin Rentals; Monday, May 1, 2017 We are very pleased that you enjoyed your recent stay at Smoky Mountain Romance. It's close proximity to downtown Gatlinburg makes this a popular vacation destination for many couples. We appreciate your business and look forward to your return!
- Laura S.
Reviewed On: 5/1/2017
My stay Amazing Response from Elk Springs Resort Cabin Rentals; Tuesday, May 30, 2017 Thank you for your 5-Star review, Brianna! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to visit often!
- Brianna B.
Reviewed On: 5/30/2017
Close to everything This was cabin was in the perfect location. Close to town and yet private. The cabin was very clean but was lacking in what I feel are basic comforts. The big deck really needs comfortable chairs, table and umbrella. It was very pleasant in the morning and evening but brutally hot in the afternnon.<br/>The current chairs are very uncomfortable wood rockers. No table to put any drinks or snacks. I understand it's pet friendly, but you really need some throw rugs in the baths. The upstair bed was very comfortable. A few basics in the kitchen like coffee filters and salt/pepper would be nice. Overall, it was a nice getaway. Response from Elk Springs Resort Cabin Rentals; Friday, June 23, 2017 Thank you for sharing your experience with us, Anita. We appreciate your feedback and thank you for your suggestions. Your feedback will be shared with our housekeeping department to see if these may be items that can be added in the future. We do not provide coffee filters or salt and pepper at any of our cabins, as these are considered grocery items. We do have a detailed list of the items that are stocked at each cabin on our website as well as the emails that are sent to each of our guests. We sincerely apologize for any inconvenience experienced due to any of these items and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
- Anita L.
Reviewed On: 6/23/2017
Beautiful cabin Loved the cabin! It was very nice with everything we needed. We loved hiking in the area and it was so nice being able to bring our dog. Cabin was very clean and located close to town and trails. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 7, 2017 We appreciate your business and wonderful 5 star review, Jamie. There are several beautiful trails in this area and we are delighted to hear you were able to visit some of them. We look forward to having you back for a future stay. Please take advantage of your 10% repeat guest discount at the time of your next booking! Hurry back, more adventure awaits!
- Jamie D.
Reviewed On: 6/4/2017
A quiet escape Lovely cabin in a great location! Response from Elk Springs Resort Cabin Rentals; Saturday, June 17, 2017 Thank you for your 5-Star review, Renee! We are delighted to hear you enjoyed your stay. Smoky Mountain Romance is the perfect cabin to enjoy all that our area has to offer. We hope you will consider staying with us again during your next visit to The Great Smoky Mountains!
- Renee M.
Reviewed On: 6/16/2017
Great Smoky Mountain Getaway We arrived and heard some noise coming from the woods. We were happy to see a couple bears in the woods a safe distance away. Later in the hot tub we saw some fireflies around the trees and yard. It was conveniently located to Roaring Fork Motor Trail, too.<br/>Had a great time. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 4, 2017 Thank you for your kind review, Francis! I hope you had your camera handy and got pictures of the bears. It is our pleasure to provide you with a luxury cabin to enjoy time away from the hustle and bustle of everyday life. It sounds like you made the perfect cabin choice for your whole family to enjoy. Hurry back, new memories are waiting to be made!
- Francis M.
Reviewed On: 7/4/2017
Beautiful cabin We were surprised by how much in the woods this was given how close it was to Gatlinburg. We even saw bears through our kitchen window! The cabin was spotless and very comfortable; we would rent it again. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 9, 2017 Thank you for the 5-star review Mary! I hope you had your camera handy and got pictures of the bears. It is our pleasure to provide you with a luxury cabin to enjoy time away from the hustle and bustle of everyday life. It sounds like you made the perfect cabin choice for your whole family to enjoy!
Reviewed On: 8/8/2017
Three 5s Private cute quaint and rustic. Pool table gave the 3 of us time off our cellphones while in the cabin. Elk Springs Resort gave us hassle free booking check in check out and answered our questions and needs in a timely manner. Thank you for accommodating us! Response from Elk Springs Resort Cabin Rentals; Friday, July 21, 2017 Thank you for choosing Elk Springs Resort as your lodging choice when visiting The Great Smoky Mountains, Cecile! We are happy to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
Reviewed On: 7/21/2017
Lovely cabin This cabin was perfect for us. It was very clean and smelled fantastic. Response from Elk Springs Resort Cabin Rentals; Tuesday, September 5, 2017 Thank you for your kind review, Whitney! We are delighted you enjoyed your stay. We hope you will make plans to visit again soon!
- Whitney C.
Reviewed On: 9/5/2017
Perfect for our Anniversary The cabin was probably our favorite part of our stay in the Smoky Mountains. It was a perfect getaway from the hustle and bustle of Gatlinburg.
Reviewed On: 10/30/2014
It was a very nice cabin but could use better pillows. We enjoyed our stay in the Smoky Mountains hiking on trails and breathing in the fresh mountain air.
Reviewed On: 11/20/2014
Awesome Cabin and Stay This was a perfect getaway as an anniversary gift to my long-term boyfriend. I loved that it was secluded but close to town and the National Park so we could explore all that Gatlinburg had to offer. Our puppy, Kimber, loved the cabin, everytime one of us got up to walk upstairs she went right along with us. It also gave her a chance to explore a totally different world than what she is around normally. We will definitely be coming back to rent from Elk Springs Resort
- Angela H.
Reviewed On: 1/26/2015
Beautiful I had a wonderful experience. The cabin was clean and had everything I needed.
Reviewed On: 2/10/2015
Cosy & Warm Our stay was going wonderfully. The cabin we stay was neat, warm and well-equipped. Sorrounding environment was very calm. We were relaxed and spent very nice two days and nights. Thank you very much.
Reviewed On: 12/17/2014
Great place to stay Close to town, very clean. If you expect a yard for your pup there is no yard but planty of fun space for them to run around.
Reviewed On: 12/28/2014
review For the most part, we really enjoyed everything. They had to fix the jets in the jacuzi, and left dirty, wet towels in the tub. But, overall, a wonderful experience.
Reviewed On: 2/24/2015
Great Stay We had a great time at the Smoky Mountain Romance cabin. Everything was as expected and the cabin looked just like the pictures! We were pleasantly surprised. We arrived very late and there was no problem using the key code to go in. The kitchen is very well stocked with every appliance and tool you may need to cook, drink, eat etc. The master bedroom on the top floor was very nice with the jacuzzi and very open. The other room was smaller but nice too. Everything was neat and clean when we arrived and we had no problems with the cable, wifi and no interruptions from the owners at all. The cabin was a short car ride to the main street with shops, restaurants etc and that was very nice too. I would definitely return and stay at one of these cabins, we had a wonderful time!
- Judith L.
Reviewed On: 5/11/2015
Wonderful Cabin We were not sure what to expect, since we picked this from a description and picture. We were pleasantly surprised when we arrived. The location is very good; not too far from town or the Smokies. The cabin was delightful. The rooms are nice size. It was very clean and had all the necessities. We really liked the privacy. There was another cabin across the street but none on either side that we could see. Lastly, the people at the rental agency were helpful and friendly. Even though we didn't need anything, once we arrived, they called to make sure everything was good. I must add, it was sure nice being able to bring our dog, too!
- Becky K.
Reviewed On: 5/20/2015
Nice cabin but we were hoping for a little better PROS: Very clean (including outside grill),good proximity to Great Smoky National Forest which is a not-to-miss when you're in Gatlinburg. We spent a wonderful day hiking, touring and picnicking in the park. Staff was attentive, calling twice during our stay to make sure everything was fine. CONS:While this is a nice cabin, we were a little disappointed because we've stayed in more luxurious cabins with better views. We assumed when we saw the beautiful windows in the pictures, we would have gorgeous views; not so- it faces the road. The front door area and the hot tub area encompass the entire deck. We were hoping to have a relaxing area to enjoy our morning coffee while enjoying nature and this cabin doesn't really offer that. There is an outdoor picnic table but the area surrounding the table was a little muddy and "weedy" when we were there, and the noise from the air conditioner made it difficult to carry on a conversation. Cabin is not as spacious as it appears in the pictures. Although there is sleeping space for 4, there is only dining space for 2. Response from Elk Springs Resort Cabin Rentals; Sunday, June 25, 2017 Thank you for sharing your experience with us, Cynthia. We appreciate your feedback as it helps us to improve the quality of each stay. We are happy you enjoyed your stay. Although there were many aspects of this extraordinary cabin you enjoyed, it does not sound like it was the perfect fit for you. We offer a great selection of cabins that provide the amenities you are looking for. Please contact us when you are ready to start planning your next get-away. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 5/29/2015
Nice weekend getaway The cabin was nice - not the Ritz, but perfect for a quick weekend getaway. We didn't spend a ton of time in the cabin, but the time we did spend there was comfortable. What really made this weekend a good one was Elk Springs and their quick attention to an issue they had while we were there. For this reason, when I'm back in Gatlinburg, I'll only book through Elk Springs.
- Jeremy F.
Reviewed On: 6/2/2015
2 night snowy stay The property was just as pictured online, other than the loft area had a different color scheme for the bedding & drape over the Jacuzzi tub. The brown wasn't as romantic as the red shown, but it was a very nice place. I LOVED the Jacuzzi tub! It was probably my favorite thing of the whole trip. Very spacious and relaxing for 2. I did not like how the fire place could only be ran for 1hr at a time and had a very annoying ticking count down. When I made the reservation they were very nice, but I specifically asked if we would need a 4wheel drive vehicle, and how well the roads were maintained under snowy conditions. The response given downplayed the concern I had. I was told it was only 1.5 miles away from downtown, which may have been true, but in the snow we got, it was a very scary short trip up a narrow windy steep and SLICK road. If you plan to go in the winter you need an appropriate vehicle. We ended up taking a jeep set up to off-road and it was still a bad experience. It would be helpful if the property had some outdoor lighting-it was hard to find the place in the dark, esp. with a lot of snow. Also, DON'T GO UP LOW GAP RD.! Use the directions the company gives in the e-mail, not your GPS! It's super scary even without snow! The company called on our 2nd day to see how our stay was, which was nice. I asked if anyone would be coming to clear the snow outside. The driveway was completely covered and there was no obvious way for us to clear our own deck and steps. She made it sound like someone would be heading our way, but as of 10 AM the next day no one had. I hope this review doesn't sound too negative. We really had a very good trip and enjoyed the cabin as well as the attractions we took in. I would definitely go back. I just felt like there were some pointers that could help a future stay.
- Kristin H.
Reviewed On: 3/6/2015
Great, Fantastic! Everything was perfect, clean and beautiful great Honeymoon! Definitely comeback!
- Mario R.
Reviewed On: 2/16/2015
great stay Amazing location, amazing cabin, amazing service!
- Mona Z.
Reviewed On: 4/15/2015
1st vacation The overall experience was great. The staff is amazing. The issues we had were not the fault of Elk Springs Resort. We ended up moving to a new cabin. The owner of this cabin really needs to come and take a look at it. It's run down. The floor needs taken care of the deck needs work. The grill isn't on the deck it's across the yard. When it's raining this makes for a huge issue. Also the owner scheduled for city water and sewage to be put in during our stay and never told the rental company. So we came back after a crazy day to mud everywhere and well now we couldn't get to our cabin unless going through mud. HOWEVER the staff at elk springs took care of us and moved us to a much better cabin. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for your honest review, Adria. We appreciate your feedback regarding the Smoky Mountain Romance cabin. We are delighted that our staff took such great care of you during all of this. Customer satisfaction is very important to us and we strive to make sure every guest has nothing but an amazing vacation! We would be happy to assist you in choosing the perfect cabin for your next getaway. Please take advantage of you 10% repeat guest discount.
Reviewed On: 6/4/2015
Good cabin Cabin was nice. It is right on the road so there is no privacy with the hot tub on the front porch. And you can see the upstairs loft right through the windows from the road. The beds are very uncomfortable. Loved the furniture and it had a lot of space! Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for your kind words, Tiffany! We value your feedback and sincerely apologize if you felt the beds were uncomfortable. We do have a variety of cabins to choose from and a few of them are more private than the others. We do have a team in reservation that would be delighted to assist you in finding the perfect cabin for your next adventure to Gatlinburg. Don't forget to mention that you are a repeat customer and you will receive 10% off all future bookings!
- Tiffany G.
Reviewed On: 6/22/2015
Family Vacation in the Smokies Location and interior of the property was spotless and great for my husband, parents and infant. Cozy and it felt isolated even though it was very close to downtown Gatlinburg. The only issue was the we were not able to use the outdoor amenities (like the grill) because there were large divets in the front that were filled with water. There was large equipment on the property that looked like it might be trying to fix the issue. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 Thank you for your review, Meredith. We are delighted that you and your family enjoyed your time with us. I want to apologize for the inconvenience you faced during your time here. We think you will be pleasantly surprised with the improvements we have made since your visit. We hope you will consider giving us the opportunity to show you a true 5-Star experience during your next visit.
Reviewed On: 6/28/2015
Nice stop for a cross country trip! My husband and I and our two furbabies stopped here on our way from California to Virginia. The cabin is magnificent and is not far from town and national park. We thoroughly enjoyed our stay and would return for a Fall trip in the future. We only stayed for two night and busy exploring the outdoor that we didn't even have a chance to try out the awesome hot tub in the cabin. Next time around for sure. Thank you for an amazing experience! Response from Elk Springs Resort Cabin Rentals; Friday, July 17, 2015 Being able to bring your pets on vacation with you is only one of the special features our cabin stays provide to make your family vacation a memorable one. We are pleased that you decided to stop at Elk Springs Resort to enjoy a couple of days in the Great Smoky Mountains. When you come back in the Fall, you will be amazed at the beautiful colors some of our mountain view cabins offer. Be sure to talk to one of our helpful sales representatives to have them assist you in choosing one of our great cabins with a spectacular view!
Reviewed On: 7/16/2015
Secluded It was a wonderful cabin, but we believe that the word secluded needs to be removed from the description. It was a great stay and in a wonderful location, but there are neighbors and in our opinion makes it not secluded. Thank you again for the wonderful stay, and making is so easy to check in and check out. Overall a fantastic stay, and would highly recommend elk springs resort.
- Eric M.
Reviewed On: 4/19/2015
Smokies retreat I would give a AAA to everything. Response from Elk Springs Resort Cabin Rentals; Monday, September 7, 2015 Thank you for the 5-star rating Mike! We love to hear that you enjoyed everything about your cabin getaway. Our repeat guests receive a 10% discount off all future stays, so be sure to mention that when booking with us again.
- Mike M.
Reviewed On: 9/7/2015
Smoky Mountain Romance The rental experience was wonderful and we definitely would like to return. The only drawback was the condition of the outdoor grilling area. It was unusable. The spa is emptied each time into a large mudhole in front of the grill that never dries. There is little lawn there, only mud. It was a mess. Hope it can be improved. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 11, 2015 Carol, thank you for your review. A contractor recently did some work on the septic line at that cabin and left some ruts in the lawn. The owner is there now and the contractor is fixing this mud hole. We apologize for the lack of use of the grilling area. We hope you do come back for another stay. We have many other cabins to choose from and you get a 10% discount on future stays just for being a repeat guest!
- Carol C.
Reviewed On: 8/10/2015
Smoky Mountain Romance Cabin location was good, cabin ok clean, we found used under garments in the couch and the advertised front yard/grill area was totally not usable, large mud puddles made it impassable. I took pictures. Won't choose that cabin again. Response from Elk Springs Resort Cabin Rentals; Sunday, June 25, 2017 Thank you for sharing your review with us. We certainly apologize for the conditions in which you found the front yard. A new water/sewer line had recently been installed and the contractor left a large mess behind. It has since been fixed and we are sorry this wasn't taken care of prior to your arrival. Heavy rains prevented us from getting it repaired in time. There obviously was an oversight by the cleaners regarding the undergarments in the couch. They were not visible when the cushions were removed and were pushed down in the crevice behind the cushions where you found them. Although this cabin stay was not at all what you expected, we do have over 100 other cabins to choose from. It is our hope you will give us the opportunity to show you nothing but a 5 star cabin getaway experience the next time you stay with us!
Reviewed On: 7/29/2015
smoky mountain romance The cabin was perfect. Very clean. Everything we expected and more. Only bad part was having to leave. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 21, 2015 Heather, we have had many guests say the same thing! They love our cabins and hate having to leave. Your feedback lets us know that we are doing our part in providing you with the best cabin vacation experience possible. We sincerely appreciate your business and look forward to having you stay with us again.
- Heather B.
Reviewed On: 10/14/2015
Everything Great My family's 2 nights stay was everything great. It was clean, facility good, and easy check in and out.<br/>We met a bear just next of cabin, so we needed to be careful, but it was great experience for us. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 We are delighted to hear you enjoyed your visit! It's a beautiful day here in The Great Smoky Mountains and the perfect time to start thinking about a return trip to Gatlinburg. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Toshiaki M.
Reviewed On: 8/7/2015
awesome! The cabin itself was great. You feel isolated from everything but you are only ile from town. If you are looking for a view of the mountains you don't have one here. But for a relaxing place this is it. We met the owner of the cabin,what a great guy.we have a dog and place is dog friendly,but if you are looking for a place for your dog to roam around there is much . if there was a view and a little yard this place would be a five star place. But we loved the cabin so much anyway. Response from Elk Springs Resort Cabin Rentals; Monday, August 31, 2015 Thank you for your review Dru. We gave you many options upon your arrival of other cabins to switch to where your dog could roam around a little more, but in the end, you decided to stay here. We do not advertise this cabin as having a mountain view, so I'm sorry if you were expecting that. Perhaps on your next trip, you could call our reservation department and have them assist you with finding a cabin to suit the specific needs of your pets and family. We are glad that you found the cabin to be nice despite the things you mentioned.
- Dru L.
Reviewed On: 8/30/2015
Beautiful Location I have stayed in at least a dozen cabins in Gatlinburg every season. I try to experience the dog friendly cabins and have the beautiful wood interior of the cabins. This cabin in particular was very clean and also very accommodating. But it was very inflated money wise for what it offered. The beds were as hard as a rock and the linen and comforter was very out of date and made of polyester! Not what I would expect from a high priced cabin. Some decorations of the seSon would have given it a special touch like other cabins do. But definitely the beds were terrible. Hard as a rock! I would love to stay again if these changes were made. The cabin was clean and very updated with electronics and tvs which were a plus. I loved the fire place and the couch. All in all it would have been close to perfect if I and my guests were able to sleep on those mattresses. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 21, 2017 Thank you for your review, Tina. We think you will be pleasantly surprised with the improvements we have made since your visit. We hope you will consider giving us the opportunity to show you a true 5-Star experience during your next visit.
- Tina C.
Reviewed On: 11/4/2015
December getaway Had a great time. Cabin was beautiful and cozy. Just enough room for me, my boyfriend and our 2 dogs. Conveniently located close to town and area attractions. Would definitely stay here again. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 We are delighted that you enjoyed your stay with us, Amy! Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, more adventure awaits!
Reviewed On: 12/9/2015
Did not enjoy this cabin. The cabin had an odor, grill was in mud, which they did send maintenance out for that. We had to go buy candles, spray. After complaining shortly after we arrived, we left for awhile. Never heard from staff again. My last stay they called the following day. Could not get tub jets to work. This was our third visit to ES, I will rethink any future trips here.<br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, June 21, 2017 Thank you for your review, Tammy. We apologize for the inconveniences you experienced during your time here. As you know from previous visits, this is not our standard. We hope you will consider giving us the opportunity to show you a true 5-Star experience during your next visit.
Reviewed On: 10/28/2015
Smokey Mountain Romance We had a great stay in this cabin. The cabin is close to town, but still provides a feeling of some seclusion. A huge plus to us was that while a bit dated, the cabin was nice and clean. Response from Elk Springs Resort Cabin Rentals; Monday, November 9, 2015 William, we appreciate your business and for taking the time to give us this review. Your feedback helps us to improve our services. We do have several other luxury cabins to choose from in Gatlinburg and surrounding areas. We would love the opportunity to assist you with selecting one that meets your needs in the future. Our repeat guests receive a 10% stay off future bookings.
Reviewed On: 11/8/2015
Good times We had a good time nice place love to come back. Response from Elk Springs Resort Cabin Rentals; Monday, November 2, 2015 Thank you for your 5 star review, Bobby! We appreciate your business and want you to know that your feedback helps us to know that we are doing everything right when it comes to customer satisfaction. We look forward to having you back as a return guest soon.
Reviewed On: 10/31/2015
Smokie Mt. Romance Spectacular What a way to send out the Month of October and bring in the fall sceneries...three views were spectacular and the Halloween atmosphere was in full effect. It was a preference time of year to visit the mountains and have a peaceful weekend. Response from Elk Springs Resort Cabin Rentals; Friday, November 6, 2015 Jason, you picked the perfect time of year to come to enjoy the stunning Fall colors in the Smokies! It is our pleasure to have you as our guests. We are pleased to hear that you had a wonderful time and hope you will return again one day soon.
- Jason C.
Reviewed On: 11/3/2015
Lovely Cabin The cabin was perfect. The wood was beautiful, the hot tub was very enjoyable, and it was nice there was kitchen ware available. Just a few downsides, the couch smelled slightly like dog, there were three remotes for the television, and the upstairs bed was not super comfortable. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 13, 2017 We are happy to hear you enjoyed your stay, Bridget.Smoky Mountain Romance is an exceptional cabin with top-notch amenities to enjoy throughout your stay. Thank you for bringing the issues to our attention. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Reviewed On: 12/15/2015
Smoky Mountain Romance We had a wonderful and relaxing trip. The cabin was perfect and everything we needed to have a dream vacation. Response from Elk Springs Resort Cabin Rentals; Friday, March 25, 2016 We specialize in dream vacations! Our beautiful Great Smoky Mountains are a great place to come when you just need to get away from all the stress in day to day life. We hope you were able to relax and recharge during your stay. Please let us know if we can assist you in choosing your next cabin. Thank you for choosing Elk Springs Resort!
- Tony A.
Reviewed On: 1/22/2016
Smokey Mountain Getaway We stayed 5 nights at Smokey Mountain Romance. Very nice, looks exactly as pictured online. Cabin was clean and very cozy. We chose this place because it was pet friendly & our Murphy enjoyed it as well. We took advantage of the hot tub and Jacuzzi. We were like 10 minutes from downtown & enjoyed walks in the woods around the cabin! Response from Elk Springs Resort Cabin Rentals; Sunday, April 10, 2016 Thank you for your wonderful review! We are happy to hear Smoky Mountain Romance was Murphy approved! We are proud to offer a variety of pet friendly cabins that are of exceptional quality. We hope we can assist you in planning your next vacation.
Reviewed On: 1/13/2016
Dog-friendly Mardi Gras escape Lovely cabin, dog-friendly a plus for us. Too cold to enjoy some of the amenities like the hot tub, but a nice, quiet, very picturesque area. A bit pricey for a two-night stay. With check in so late (at 3PM) and check out rather early (at 10am), we really only got a day and a half. Perfect for two. Response from Elk Springs Resort Cabin Rentals; Sunday, February 5, 2017 Thank you for your review, Katherine! While the air is cold here in the Great Smoky Mountains this time of year, the hot tub water heats up to a toasty 104* so you can enjoy it year round! When considering the price, please remember that it is a bonus to be able to bring your fur baby with you. The money you would have spent on boarding your dog and leaving him or her behind, was put to good use being able to bring your pet with you! We hope you will consider a future stay with Elk Springs Resort and check out one of our other pet friendly cabins!
Reviewed On: 2/13/2016
Nice romantic getaway My husband and I had a wonderful time. The cabin was extremely comfortable and relaxing, just what we needed for our little getaway. Although, the road up to the cabin was rough, once you got there it had a spectacular view. Would definitely recommend staying here and we will be back! Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Cassandra J.
Reviewed On: 2/2/2016
Fun stay- just a few suggestions We had a great stay. I would recommend a new mattress for the bed upstairs- there are huge dips that made sleeping uncomfortable. Also, with the bath tub and hot tub we really needed hooks to hang towels. There weren't even hooks on the back of doors for shower towels... Would be an easy fix and would be great.. Response from Elk Springs Resort Cabin Rentals; Monday, April 18, 2016 We are happy to hear that you enjoyed your stay. We value your feedback as our guest, and truly appreciate you bringing these items to our attention. We have sent one of our maintenance technicians out to take a look at the upstairs mattress. It is actually missing a center support. This will be corrected so that future guests do not have the same issue. We apologize for the inconvenience it caused during your stay. Our guests are our top priority. If you should ever have any issues during your stay, please do not hesitate to contact us. We love to assist our guests. Please don't suffer, call us. We provide 24/7 guest assistance during your stay to assist you with any need that may arise. Thank you for your suggestion to add towel hooks. We will certainly look into it to see if these can be added. We hope you will consider staying with us during your next visit to our area. Please keep in mind, as a returning guest you will receive 10% off all future stays. Please come back and see us soon!
- Katie F.
Reviewed On: 4/18/2016
My stay at the Smokey Mountain Romance cabin with fleas an dog ha At first it was very nice an cozy. Til came to den area. I got ate up by fleas and it was dog hair all over rug and floor. I call for housekeeping go a recording. Finally got in touch with the supervisor. Someone came to spray for the fleas. But no one came to clean up the dog hair. I was very disappointed with that part. Cause I had to pay cleaning fee for getting ate by fleas and dog hair everywhere. Really feel I need a refund at least for the cleaning fees I payed. Response from Elk Springs Resort Cabin Rentals; Friday, June 16, 2017 We sincerely apologize for your experience with your cabin stay. Only a handful of our cabins are pet friendly. We do have monthly preventative pest control treatment done on all of our cabins. However, if someone's pet brings in fleas, we take this very seriously and, once reported, sent someone out to immediately treat the cabin for this. Our housekeeping staff does their very best to vacuum up all pet hair in our cabins, but it is virtually impossible to get every single one. If you consider a future stay, I suggest doing some research prior to your stay and seek our assistance with booking a non-pet friendly cabin.
- Liakyshia O.
Reviewed On: 5/9/2016
My family's 2 nights stay was everything great. It was clean, facility good, and easy check in and out.<br/>We met a bear just next of cabin, so we needed to be careful, but it was great experience for us.
Reviewed On: 8/7/2015
Cabin location was good, cabin ok clean, we found used under garments in the couch and the advertised front yard/grill area was totally not usable, large mud puddles made it impassable. I took pictures. Won't choose that cabin again.
Reviewed On: 7/29/2015
My husband and I and our two furbabies stopped here on our way from California to Virginia. The cabin is magnificent and is not far from town and national park. We thoroughly enjoyed our stay and would return for a Fall trip in the future. We only stayed for two night and busy exploring the outdoor that we didn't even have a chance to try out the awesome hot tub in the cabin. Next time around for sure. Thank you for an amazing experience!
Reviewed On: 7/16/2015
Location and interior of the property was spotless and great for my husband, parents and infant. Cozy and it felt isolated even though it was very close to downtown Gatlinburg. The only issue was the we were not able to use the outdoor amenities (like the grill) because there were large divets in the front that were filled with water. There was large equipment on the property that looked like it might be trying to fix the issue.
Reviewed On: 6/28/2015
Cabin was nice. It is right on the road so there is no privacy with the hot tub on the front porch. And you can see the upstairs loft right through the windows from the road. The beds are very uncomfortable. Loved the furniture and it had a lot of space!
Reviewed On: 6/22/2015
The overall experience was great. The staff is amazing. The issues we had were not the fault of Elk Springs Resort. We ended up moving to a new cabin. The owner of this cabin really needs to come and take a look at it. It's run down. The floor needs taken care of the deck needs work. The grill isn't on the deck it's across the yard. When it's raining this makes for a huge issue. Also the owner scheduled for city water and sewage to be put in during our stay and never told the rental company. So we came back after a crazy day to mud everywhere and well now we couldn't get to our cabin unless going through mud. HOWEVER the staff at elk springs took care of us and moved us to a much better cabin.
Reviewed On: 6/4/2015
The cabin was nice - not the Ritz, but perfect for a quick weekend getaway. We didn't spend a ton of time in the cabin, but the time we did spend there was comfortable. What really made this weekend a good one was Elk Springs and their quick attention to an issue they had while we were there. For this reason, when I'm back in Gatlinburg, I'll only book through Elk Springs.
Reviewed On: 6/2/2015
PROS: Very clean (including outside grill),good proximity to Great Smoky National Forest which is a not-to-miss when you're in Gatlinburg. We spent a wonderful day hiking, touring and picnicking in the park. Staff was attentive, calling twice during our stay to make sure everything was fine. CONS:While this is a nice cabin, we were a little disappointed because we've stayed in more luxurious cabins with better views. We assumed when we saw the beautiful windows in the pictures, we would have gorgeous views; not so- it faces the road. The front door area and the hot tub area encompass the entire deck. We were hoping to have a relaxing area to enjoy our morning coffee while enjoying nature and this cabin doesn't really offer that. There is an outdoor picnic table but the area surrounding the table was a little muddy and "weedy" when we were there, and the noise from the air conditioner made it difficult to carry on a conversation. Cabin is not as spacious as it appears in the pictures. Although there is sleeping space for 4, there is only dining space for 2.
Reviewed On: 5/29/2015
We were not sure what to expect, since we picked this from a description and picture. We were pleasantly surprised when we arrived. The location is very good; not too far from town or the Smokies. The cabin was delightful. The rooms are nice size. It was very clean and had all the necessities. We really liked the privacy. There was another cabin across the street but none on either side that we could see. Lastly, the people at the rental agency were helpful and friendly. Even though we didn't need anything, once we arrived, they called to make sure everything was good. I must add, it was sure nice being able to bring our dog, too!
Reviewed On: 5/20/2015
We had a great time at the Smoky Mountain Romance cabin. Everything was as expected and the cabin looked just like the pictures! We were pleasantly surprised. We arrived very late and there was no problem using the key code to go in. The kitchen is very well stocked with every appliance and tool you may need to cook, drink, eat etc. The master bedroom on the top floor was very nice with the jacuzzi and very open. The other room was smaller but nice too. Everything was neat and clean when we arrived and we had no problems with the cable, wifi and no interruptions from the owners at all. The cabin was a short car ride to the main street with shops, restaurants etc and that was very nice too. I would definitely return and stay at one of these cabins, we had a wonderful time!
Reviewed On: 5/11/2015
It was a wonderful cabin, but we believe that the word secluded needs to be removed from the description. It was a great stay and in a wonderful location, but there are neighbors and in our opinion makes it not secluded. Thank you again for the wonderful stay, and making is so easy to check in and check out. Overall a fantastic stay, and would highly recommend elk springs resort.
Reviewed On: 4/19/2015
Amazing location, amazing cabin, amazing service!
Reviewed On: 4/15/2015
The property was just as pictured online, other than the loft area had a different color scheme for the bedding & drape over the Jacuzzi tub. The brown wasn't as romantic as the red shown, but it was a very nice place. I LOVED the Jacuzzi tub! It was probably my favorite thing of the whole trip. Very spacious and relaxing for 2. I did not like how the fire place could only be ran for 1hr at a time and had a very annoying ticking count down. When I made the reservation they were very nice, but I specifically asked if we would need a 4wheel drive vehicle, and how well the roads were maintained under snowy conditions. The response given downplayed the concern I had. I was told it was only 1.5 miles away from downtown, which may have been true, but in the snow we got, it was a very scary short trip up a narrow windy steep and SLICK road. If you plan to go in the winter you need an appropriate vehicle. We ended up taking a jeep set up to off-road and it was still a bad experience. It would be helpful if the property had some outdoor lighting-it was hard to find the place in the dark, esp. with a lot of snow. Also, DON'T GO UP LOW GAP RD.! Use the directions the company gives in the e-mail, not your GPS! It's super scary even without snow! The company called on our 2nd day to see how our stay was, which was nice. I asked if anyone would be coming to clear the snow outside. The driveway was completely covered and there was no obvious way for us to clear our own deck and steps. She made it sound like someone would be heading our way, but as of 10 AM the next day no one had. I hope this review doesn't sound too negative. We really had a very good trip and enjoyed the cabin as well as the attractions we took in. I would definitely go back. I just felt like there were some pointers that could help a future stay.
Reviewed On: 3/6/2015
For the most part, we really enjoyed everything. They had to fix the jets in the jacuzi, and left dirty, wet towels in the tub. But, overall, a wonderful experience.
Reviewed On: 2/24/2015
Everything was perfect, clean and beautiful great Honeymoon! Definitely comeback!
Reviewed On: 2/16/2015
I had a wonderful experience. The cabin was clean and had everything I needed.
Reviewed On: 2/10/2015
This was a perfect getaway as an anniversary gift to my long-term boyfriend. I loved that it was secluded but close to town and the National Park so we could explore all that Gatlinburg had to offer. Our puppy, Kimber, loved the cabin, everytime one of us got up to walk upstairs she went right along with us. It also gave her a chance to explore a totally different world than what she is around normally. We will definitely be coming back to rent from Elk Springs Resort
Reviewed On: 1/26/2015
Close to town, very clean. If you expect a yard for your pup there is no yard but planty of fun space for them to run around.
Reviewed On: 12/28/2014
Our stay was going wonderfully. The cabin we stay was neat, warm and well-equipped. Sorrounding environment was very calm. We were relaxed and spent very nice two days and nights. Thank you very much.
Reviewed On: 12/17/2014
We enjoyed our stay in the Smoky Mountains hiking on trails and breathing in the fresh mountain air.
Reviewed On: 11/20/2014
The cabin was probably our favorite part of our stay in the Smoky Mountains. It was a perfect getaway from the hustle and bustle of Gatlinburg.
Reviewed On: 10/30/2014
nice cabin, clean, convenient to Gatlinburg. could use new pillows and new mattress, but still a great place to relax
Reviewed On: 10/19/2014
Everything was very clean. The cabin was better than advertised. We are going back next year.
Reviewed On: 9/29/2014
We really enjoyed staying I this cabin. One of the best vacations we've been on!!
Reviewed On: 9/22/2014
This was a wonderful vacation. The cabin was very clean and supplied with everything we could possibly need. Customer service was excellent. I hated to leave! Will recommend Elk Springs Resort to everyone!
Reviewed On: 9/21/2014
The only difficult thing was finding the lodge that we stayed at.. It was the Smoky Montain Romance cabin and the one we stayed at (assuming theres only one) was a mile or two from the main Elk Springs Resort. Perfect location (about a mile from Gatlinburg)but you literally felt like you were on your own which i loved. Watching fireflies at night whilst having a moonlit BBQ and sitting in the hot tub sipping champgane. The pictures are exactly as it is! Only negagtive comment about the cabin was the main bedroom upstairs. The bed seemed like it had well... Too many people bouncing on it as it was very creeky and to be honest quite uncomfortable. We did however manage just fine. There were only two of us so could have used the 2nd bedroom but with those views to wake up to, we decided not to bother. Great stay, paradise ps I havent mentioned the horrible weather but that wasnt the cabins fault!
Reviewed On: 8/5/2014
Recommend to everyone
Reviewed On: 7/11/2014
We stayed at this cabin for our honeymoon, and it was fabulous! The cabin structure was beautiful and pretty secluded. Great hot tub, the yard was totally covered with moss so shoes were not necessary. Nice picnic area with a big grill. Another great thing was you are only minutes away from restaurants, attractions, and a grocery store. Very romantic and quiet, enjoy your stay!
Reviewed On: 7/7/2014
Loved the location! Felt secluded and private but was close enough to everything we wanted to do. Had a great time and we would definitely stay again!
Reviewed On: 5/30/2014
The cabin was perfect for the two of us and are dog. Plenty of room and the space outside is nice too. More private than other cabins we have stayed at.
Reviewed On: 5/19/2014
When we arrived, the grass was not cut, many cigarette butts and at least 5 piles of dog poop around the deck/ picnic table. On the deck, the chairs were pushed to one side and there were sticks/ debris (needed a good but simple sweep). We had called a few days before our arrival to see if there was a grill and they told us yes, gas grill. We had bought food to use the grill but was disgusted when we opened it. It was totally rusted out and falling apart! Gross! We called the office to let them know about the butts/ poop which was cleaned the next am. We also reported that the blinds most of them were broken at the bottom. That we did not do this! Actually, we had to fix the individual blind slats that were hanging or on the floor? The cabin was nice, however, housekeeping really needs to dust mop the floor corners and under the table/ bed. There was dust/ hair balls in most corners throughout the home. Also, we almost left Saturday morning when we saw the black (from mildew/ dirt) in the tub/ shower. In all, we enjoyed the family time, spent most of the time NOT at the cabin, however, I was disappointed and will not stay there again...not sure if will call Elks Springs Resort again either.
Reviewed On: 4/23/2014
This was our first visit to Gatlinburg and it certainly won't be the last. As much as we enjoyed exploring the town of Gatlinburg, I think our favorite part of our trip was unwinding in our cabin. It was the perfect size for a couples trip. We found everything we needed to prepare and cook meals in the kitchen an had more than enough towels and linens. My only complaint would be that the bed in the loft was very loud. It was difficult just to fall asleep because it squealed with every movement.
Reviewed On: 4/12/2014
We really enjoyed ourselves and the cabin exceeded our expectations!!!!
Reviewed On: 4/12/2014
Our cabin was perfect for our stay. It was clean, well kept, and perfect location. We loved it!!
Reviewed On: 3/19/2014
We had a great time and loved the cabin! It was secluded from the touristy world of Gatlinburg but close enough that we could easily get there. The cabin was lovely! We went with another couple and took the pups and everyone had a great time! My only complaint is that I wish there wasn't a pool table (it isn't full size anyways) and that there was a dinner table there instead. We cooked and grilled a lot during our stay. It was great how nicely stocked the cabin was! The hot tub was fun too:)
Reviewed On: 3/14/2014
This was our second stay in Smoky Mountain Romance. The cabin was very clean and comfortable. The kitchen is well-equipped. We loved being able to walk to downtown Gatlinburg alongside the Roaring Fork creek.
Reviewed On: 2/27/2014
Had a great time there everything was clean neat and loved the animal towels.The cabin books gave us alot of info of what to to and were to go during our stay.Just all around thumbs up and will be coming back.
Reviewed On: 2/12/2014
Cabin was in a great location, close to downtown. Cozy and romantic. Everything you need to be comfortable.
Reviewed On: 1/27/2014
We loved our stay at SMR. The cabin was in a great location and quite clean. We were also happy we could bring our dog with us. Elk Springs was wonderful to work with and we would certainly recommend this cabin to friends. We would love to return soon! Thank you for your hospitality!
Reviewed On: 1/21/2014
This cabin is huge for two people. The jacuzzi in one of the bedrooms is awesome. I never actually had to see an employee from Elk spring resort, so it is very convenient that the cabin is so private. The location is somewhat scary because the streets to get to the cabin are very narrow. Overall, get price for such a nice cabin.
Reviewed On: 1/6/2014
I had a wonderful time at the Smoky Mountain Romance cabin. Everything was so close by, and the cabin was stocked full of cooking essentials. We had a blast and will be back!<br/>
Reviewed On: 12/17/2013
Overall, our stay at the smoky mountain romance cabin was nice but the place lacked attention to details. I felt like the cabin was dusty and not well cleaned. The linen was clean though. The bed wasn't the most comfortable. The dart board was in sad shape. The lights that were hung on the stairs only worked a third of the way. And the Christmas tree was very much like Charlie browns tree. Just an overall lack of attention to details. Not a deal breaker but expected more. Maybe I watch too much hotel impossible. Lol. The view and location were great. I would consider staying in a cabin there again but not the same one.
Reviewed On: 12/11/2013
It was an amazing luxury cabin in which to spend our one year wedding anniversary! It was beautiful, in a great location, and had anything we could ever ask for. It was a great vacation home and we can't wait to go back!!!
Reviewed On: 12/6/2013
No shovel, no rock salt! Got snow after it turned from rain. No way to clean the front porch where the hot tub was located. Steep driveway froze up, no way to get up it. Slid backwards, fell into a ditch where the rear back quarter caught a stone wall, damaging the car. No frying pan or a pizza pan. Limited baking supplies, so could not bring a cake over to our niece's cabin rental that was much nicer in Pigeon Forge AND less expensive.
Reviewed On: 12/3/2013
We loved our stay at Smoky Mountain Romance... Fabulous place and definitely look forward to renting again.
Reviewed On: 11/8/2013
I am totally impressed with the quality of the cabin that I stayed in. It was cozy and comfortable and relaxing. The only negative about the whole weekend was the jets in the Jacuzzi tub did not work but the hot tub was there so it was not a big deal. I can not wait for the chance to go back for another visit. Thank you for making our weekend a memorable one.
Reviewed On: 10/22/2013
We had a great time. It was a very nice location and was peaceful.
Reviewed On: 9/25/2013
Amazing amazing amazing!
Reviewed On: 9/19/2013
This was the perfect weekend getaway. It was the best first time experience in the Smoke Mountains and renting a cabin. Everything was perfect. The cabin was clean just we found hair in the kitchen(human). There was hair in the Jacuzzi. I would definitely return. To this cabin.
Reviewed On: 8/21/2013
We arrived at 3:30 pm and the A/C wasn't working. Very unpleasant first evening. It was repaired at 8:30 pm that night, but we had our evening interrupted twice. First by the maintenance man then 45 minutes later by the A/C repairman. They were both great. I left a message at the rental office about some type of compensation i.e. credit, discount, extra night's stay. My call was totally ignored. In addition, the downstairs bathroom sink was clogged. The view was non-existent.
Reviewed On: 8/11/2013
What a wonderful, quiet much needed retreat. We were both taken back by the beauty of this cabin. So much more restful than a hotel - yet so close to everything we wanted to do. Thank you! we will be back:)!
Reviewed On: 6/29/2013
Please call me with concerns
Reviewed On: 5/27/2013
It was so peaceful and quiet at the felt like we were a million miles away from anything yet we were 5 to 15 minutes away from any place we wanted to be.
Reviewed On: 5/14/2013
I arrived at Smoky Mountain Romance and was very happy with everything, the location was secluded in a very quiet neighborhood, the cabin looked spectacular just like the pictures! Everything was clean and tidy which was a great cabin experience. However, when we went to sleep that night I discovered my worst nightmare. It was an absolutely horrible worn out and old mattress! For us this ruined our entire stay. We both had trouble falling and staying asleep because we couldn't get comfortable at all. We tried the other downstairs mattress the next night and it wasn't much better. I will definitely not be going back to this cabin again!
Reviewed On: 5/12/2013
Beautiful cabin rental, clean, gas grill good kitchen. We just wish there were specific directions and a map to get to the location.
Reviewed On: 5/4/2013
My wife and I used the cabin for our honeymoon, and loved every minute of our stay. Thank you
Reviewed On: 3/26/2013
The cabin was lovely! I was a little disappointed that the hottub was at the front, I expected just a little more privacy from the pictures, not knowing there were other homes so close. But it was a beautiful place and we enjoyed everything. We would stay there again. Very convient location for area attractions.
Reviewed On: 3/3/2013
The hot tub needs repair two of the bubble jets do not work. The heat turned down to 83 degrees for some reason. Only one dart. You could have one more rocking chair for outside.
Reviewed On: 2/17/2013
Felt like a home away from home.
Reviewed On: 2/13/2013
Great location really allowed us to get away from the chaos of a big city. Reservation was easy to make and without hassle. Elk Springs rep called twice after we got to the cabin just to be sure everything was going well and to ask if we needed anything. Will definitely be back!
Reviewed On: 1/29/2013
Vacationed at the Smokey Mntn Romance cabin.<br/>First class experience all the way around ... would not hesitate to recommend Elk Springs.
Reviewed On: 1/12/2013
Awesome time! Cabin was warm, cozy and very clean. Already looking forward to returning to Mountain Romance in 2013!!! <br/>
Reviewed On: 1/6/2013
Had a great time. Kids loved playing pool - could not get enough. We arrived on Christmas eve and found that the pilot light on the fireplace was out. Didn't expect them to come out on Christmas eve, but they did. The master bed matres was lumpy, but that was the only problem.
Reviewed On: 1/5/2013
It was a beautiful cabin. Very clean, very convenient location. My only real complaint is that the hot tub messed up on the second night, and no one seemed to know how to fix it. I called when it messed up on Saturday, and someone came out to see what the problem was. He didn't know, so he sent out a maintenance guy the next morning, Sunday, who said he'd never seen a hot tub act that way. He said he would send out the hot tub guy the next day, Monday, but we had to leave that morning, so we only got to use the hot tub one time. I expected to get some money back for the hot tub being messed up, but I didn't.
Reviewed On: 12/24/2012
Overall it was very nice, the location was pretty nice, by the pictures it was deceiving to look a-lot more private, but it was definitely still private. The satellite tv can be quite confusing to someone who has never used dish before. But other than that, service was 100% professional, the lady who helped us find the cabin and teach us it was offsite was very polite and professional as well, thank you for the professionalism we might be back!
Reviewed On: 12/5/2012
Very easy process. Completely stress free.
Reviewed On: 12/5/2012
This is the 2nd time we've stayed with Elk Springs Resort. The cabin is a favorite of ours not only for location to downtown Gatlinburg, but it is a pet friendly cabin. Our dogs travel everywhere with us! The cabin was so clean! You would never know someone else had been there before us! We will never use another rental company! Elk Springs is the easiest to work with, very professional and friendly! A++!!
Reviewed On: 11/1/2012
Things I liked.....<br/>-cabin looked great<br/>-clean/organized<br/>-had almost everything I needed<br/>Things I didn't like...<br/>-Signs not visable, made it had to find the cabin,area not well lite (pretty scary at night around mountains)<br/>-company never sent us an address of the cabin (only to their main office) would have made it easier to find<br/>-little things missing (that might have been nice) such as phonebook, instructions for working TV's
Reviewed On: 10/26/2012
Only issues were the code that was issued did not work and had to wait 45 minutes for callback to get a new code; and the mattresses were terrible. They were too soft and sleeping was not a pleasant experience. I would not stay at this cabin again without new mattresses. Otherwise, the property was excellent and we loved the location.
Reviewed On: 10/5/2012
Loved this cabin and i always return to ELk Springs Resort! Great prices and great service on cabins!
Reviewed On: 9/26/2012
Overall we had a blast and the cabin was awesome. The only recommendation we have is the mattresses on the beds need to be replaced. They caused our backs to hurt and were not comfortable at all!!!
Reviewed On: 9/10/2012
Property is in perfect location; the trees surrounding the location made it private and secluded; perfect place for a honeymoon or quiet and relaxing getaway; even though one of the beds was very noisy and definitely needed new mattress, we still would recommend it to others
Reviewed On: 8/20/2012
We had a wonderful experience as usual. The cabin is very clean and the location couldnt be better. My children enjoyed playing pool and darts. Cant wait to come back.
Reviewed On: 8/14/2012
the cabin was great..beautiful. the location of the cabin was somewhat difficult at first, and the driveway was a little steep for me personally. i'm not used to the narrow, winding roads and steep hills. it was very close to gatlinburg and the activities there. We enjoyed our stay in the smoky mountains. the kids would like to return to horseback ride in the mountains and visit kate's cove. (couldnt do these due to the rainy weather)
Reviewed On: 8/9/2012
We only stayed 3 nights but would've loved to stay longer! The location was great-secluded but minutes away from downtown & the directions we were given lead us straight to the cabin. We loved not having to drive to an office to check-in-this saved us alot of time! The reservation process was quick & the lady was very friendly. Only complaint would be the picture online of the living room-looks like a full size pool table but was half the size in real life. Could be a disappointment for anyone looking to play some serious pool but there were many other nice qualities that made up for it! I can't wait to return to this cabin-we will definitely be staying here again! Miss it already!
Reviewed On: 7/12/2012
We loved every minute. The accomidations were secluded yet convenient to everything we wanted to do. We felt comfortable almost like home. We would diffenitely stay there again.
Reviewed On: 6/28/2012
Great place for the money. Could use a lil more care outside, but in all a great place for a great value. The rental company was very nice and helpful. Thanks!
Reviewed On: 6/10/2012
We were looking for a nice quiet vacation this year after taking a cruise last year. This cabin was exactly as described and pretty well secluded. Plenty of room for two people but four would still have space. The only real complaint would be that a few of the jets in the hot tub were not fully functioning. other than that it's a great cabin that is private but still within just a few minutes from downtown Gatlinburg.
Reviewed On: 5/23/2012
We had a great stay at Elk Springs Resort, our cabin was called Smoky Mountain Romance and was actually only about 2 miles outside of town. The cabin was modern and had everything we needed and then some. I would highly recommend it to anyone wanting to stay in Gatlinburg.
Reviewed On: 5/16/2012
The cabin was spotless and we all felt very comfortable. Conveniently located to restaurants and shopping! The kids loved it!
Reviewed On: 4/17/2012
Smoky Mountain Romance is a very comfortable cabin. We loved watching satelite TV on the couch with big pillows. The kitchen is well-equipped. The jacuzzi in the upstairs bedroom was just what we needed after a long hike in the mountains or just of short walk into town. We would stay here again.
Reviewed On: 3/10/2012
We staid for five days in late February, and we couldn't have went down at a better time. Weather was great, cabin was great. Overall everything at the cabin was amazing, the internet was down when we got there but they fixed it the next day. The only drawback was that the bed in the loft probally could be updated. Great place to stay
Reviewed On: 3/1/2012
It was a little difficult finding the place based on directions I received.Once we arrived we loved it. My wife and I enjoyed our stays
Reviewed On: 2/21/2012
We had a wonderful time and the cabin location was very quiet and peaceful for being so conveniently located so close to downtown Gatlinburgh. Excellent location for frequent trips to Roaring Forks and Sugarland.
Reviewed On: 2/20/2012
The cabin is showing its age compared to others we have stayed at. The WIFI never worked, the TV did not work for a day, the bed upstairs is unusable, and the hot tub needs updating. We reported the WIFI and Tv problems and had trouble getting call backs. When we talked to people they told us they would fix the problem but never called us back. I had to work on TV myself. I had to find places with WIFI to do my work. We have rented cabins in the area about 30 times but this is the first time using Elk Springs. I do not know if we will return or not.
Reviewed On: 2/17/2012
The only reason I did not give this place all 5 stars was because the internet did not work the first day we were there. The maintenance guy did come out to make a temporary fix however.
Reviewed On: 2/9/2012
We stayed for 3 days. The check-in and check-out process was great! Our ice maker did not work but did not really bother us so we didn't say anything about it. The loft could use a curtain or something for added privacy, but other than that we had a great time!
Reviewed On: 1/31/2012
Very clean and well kept. Enjoyed every minute of it.
Reviewed On: 1/29/2012
Spent 1 1/2 hours after in area to fi directions that never been therend place,talked to people fir
Reviewed On: 1/5/2012
It was very good.
Reviewed On: 1/4/2012
A planned vacation to share with our adult son.<br/>Fortunately, we arrived early in the day and<br/>trying to find our location was frustrating as we were not given a physical address to put in our GPS. After multi calls to the 800 telephone number Brandy helped us find our way.<br/><br/>The first night we realized that there was no heat and we called. They sent a young man out to verify. The next morning another young man came and decided yes, we were correct (12/24), and a service call was put in. The unit needed freon. All was warm the rest of the stay.<br/><br/>To whomever owns the property. You need to look at your linens, bed pillows, mattress pads, etc. they all need replacing. Consider spending the night in your cabin to help make an assesment.<br/><br/>
Reviewed On: 12/30/2011
The property was great, The check in, check out procedure was flawless and easy. Cabin was clean and cozy. Outside hot tub jets only worked on one side. We didn'tsay anything about it till checkout call cause it didn't bother us. Great Cabin we will be back.
Reviewed On: 12/12/2011
We are planning a big family vacation next fall and will definately rent from this company again. Emails are answered super quick, the property we stayed in was clean, easy to get to and exactly as described!
Reviewed On: 11/16/2011
We rented the Smoky Mountain Romance October 15-18,2011. The cabin was nice, but not great. The location was nice, except our the view was disturbed by a huge catapiller piece of equipment right in fron of the cabin. My biggest complaint was that although the cabin is pet friendly, I felt it wasn't clean. We arrived (without pets) to find the bed full of dog was all over out clothes and rather disguisting. There was also a smell that took over the cabin that made the cabin musty and not clean. After we took the comforter off, we found a highly uncomfortable bed. We would have liked to rent movies off of dish, but it was not set up to do so. The cabin worked for the purpose of sleeping, but even that was a bit of a stretch. We will not be recommending this cabin to anyone, and we feel that the name "smoky mountain romance" is a far cry from reality with this cabin.
Reviewed On: 10/21/2011
Overall it was an OK rental, but the bed in the loft bedroom was in terrible condition (Mushy) where we had to stay in the downstairs bedroom. Not too happy about that.
Reviewed On: 10/12/2011
I've stayed numerous times at the Elk Springs Resort and have alwayes enjoyed myself. This occasion however wasn't as enjoyable. My wife and I were a bit disappointed in the cleanliness of the cabin. The carpet was covered with hair & dirt, dishes in the cabinets were unwashed, and the windows and blinds were extremely dirty.<br/><br/>I would like to thank the staff for being so helpful in straightening out the door code issue. You all were so polite and willing to help to make our stay pleasant.
Reviewed On: 10/9/2011
The cabin was beautiful! Just like the pictures- Wished there was some salt and pepper though
Reviewed On: 10/4/2011
My husband and I stayed for our anniversary and the cabin was great. It was close to town, but secluded and had many amenities. The dishes were all dirty b/c the dishwasher did not work very well, our grill would not start after the 2nd night which was also very disappointing since we had planned on grilling all our meals. We got lost on the way there since the signs are small and not lit and kept calling the numbers we had been given in case we needed help and noone answered which was very frustrating. We also called about the grill and again no answer. Although the cabin was nice I did not like Elk Springs lack of service and am not sure if I will be choosing them again.
Reviewed On: 9/29/2011
This cabin was so beautifully decorated and absolutely wife ,2 kids and myself did not want to leave. This location is great and peaceful and only minutes away from great stores,attractions and restaurants.We had a wonderful time....even considering moving there. Thanks Elk Springs and <br/>Smoky Mountain Romance.
Reviewed On: 8/1/2011
Everything was top notch - would stay there again with out a doubt.
Reviewed On: 7/17/2011

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 1 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Sep 06, 2019
  • This owner's contact information has been verified by Owner Direct and past guests.

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Just Minutes from Downtown

ID 219349 - 2 beds (2 queen). Base rent is for 4 occupants.
Gatlinburg Accommodations
Just minutes from downtown Gatlinburg. Pet Friendly. Only 1.5 miles to downtown Gatlinburg. Smoky Mountain Romance features 1 master suites with queen sized bed and a loft sleeping area with queen sized bed. A custom pool table, hot tub, deck and plenty of privacy. Relax in your hot tub or in front of the fireplace after hiking in the park or visiting the shops in nearby downtown Gatlinburg. Enjoy your private jacuzzi tub in the master or surf the internet with FREE high speed wireless. Close to the trolley, shops and many of the areas attractions.

Bedroom and Sleeping Arrangements:
Master Suite: Queen Bed - Sleeps 2
Loft Bedroom: Queen Bed - Sleeps 2

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