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max 18 guests      5 bedrooms      6.5 bathrooms
  • Amenity Attributes
    • jetted tub
    • king
    • queen
    • shower
    • sleep sofa /futon
    • toilet
  • Attractions Attributes
    • autumn foliage
    • caves
    • churches
    • festivals
    • live theater
    • museums
    • rain forests
    • restaurants
    • theme parks
    • water parks
    • waterfalls
  • Entertainment Attributes
    • Game Room
    • Games
    • Pool Table
    • Television
    • Video Games
    • Cable TV
    • DVD Player
    • Games
    • Pool Table
    • Air Hockey
    • Internet
    • Game System
    • Arcade Game
    • Wi-Fi
    • HDTV
    • Flat Screen HD TVs
    • 55" Flat Screen TV
    • Big Screen TV
    • 7 TV'S
    • 60" Big Screen TV
    • Porch Rockers
    • Rockers
    • Unlimited Wi-Fi
    • Flat Screen TV's
    • 60 Game Multicade Arcade
    • Standup Arcade Game
    • High Speed Wi-FI
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Fireplace
    • Heating
    • Internet
    • Linens Provided
    • Parking
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Toaster
    • Full Kitchen
    • Refrigerator
    • Coffee Maker
    • Microwave
    • Toaster
    • Cookware
    • Stove
    • Dishwasher
    • Utensils
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • horseback riding
    • outlet shopping
    • scenic drives
    • sledding
    • walking
  • Location_type Attributes
    • Downtown
    • Mountain View
    • Resort
  • Outside Attributes
    • Balcony
    • Kayak / Canoe
    • Outdoor Grill
  • Pool_spa Attributes
    • Communal Pool
    • Heated Pool
    • Hot Tub
    • Indoor Pool
    • Private Pool
  • Sports_and_adventure_activities Attributes
    • basketball court
    • cycling
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • hunting
    • mountain biking
    • mountain climbing
    • mountaineering
    • rafting
    • skiing
    • swimming
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
  • Arrival_day Attributes
    • flexible
  • Theme Attributes
    • Adventure
    • Away From It All
    • Budget
    • Family
    • Spa
    • Sports & Activities
    • Tourist Attractions
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Fire extinguisher
  • Living Attributes
    • Central Air
    • Air Conditioning
    • Linens
    • Washer & Dryer
    • Jacuzzi Tub
    • Central Heat/Air
    • Fireplace - Gas
    • 50 Inch Smart HDTV
  • Convenience Attributes
    • Nearby Grocery
    • Outlet Shopping
    • Movie Theatres
    • Golf Course
  • Culture Attributes
    • Close to Dollywood
    • Close to Ripley's Aquarium
    • Close to Ober Ski Resort
    • Close to National Park
  • Outdoor Attributes
    • Deck
    • BBQ Grill
    • Hot Tub
    • Private Pool
    • Resort Pool Access
    • Charcoal Grill
    • Private Hot Tub
    • 2 Wrap Around Decks
    • Decorated for all 4 Seasons
    • Park Grill
    • Charcoal Park Grill
    • Decorated for Christmas
    • Covered Hot Tub
    • Patio Furniture
    • Rocking Chairs
    • Pool Access
    • 2 Park Grills
  • Geographic Attributes
    • Secluded
    • Close to Town
    • Mountain View
    • Valley View
    • Semi-Secluded
    • Secluded/Semi-Secluded

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Terms

Prices, amenities,specials, seasons, minimum stay requirements, descriptions and locations may change from time to time without notice. Every effort has been made to assure that the printed descriptions are accurate. The Property Manager & our property owners make every effort to assure that all descriptions & representations in all media are accurate. However, we are not responsible for any errors or changes made by owners in the furnishings or amenities of the properties

The Property Manager has adopted the following Rules and Regulations pertaining to the use of the cabins in order to enable the guests to obtain the maximum enjoyment from the use, as well as securing the investment of the owner's property.



1. Management Notes:

Our office hours are 9 AM – 9PM, Mon-Fri, 9 AM – 6PM Sat-Sun.
We accept cash, cashier checks, traveler's checks, money orders and all major credit cards. NO PERSONAL CHECKS ACCEPTED WITHIN 30 DAYS PRIOR TO ARRIVAL. Cabins must be paid in full before keys/keycodes are given out or left out for late arrivals.


2. General Housekeeping Rules:

Check in is at 3 PM or after, Check out is by 10 AM. For keys taken from the cabin and not left inside a charge of $12.00 will be assessed for each unreturned or broken key. The lock box key must stay in the lock box at all times. If for any reason the key is removed a fine of $100.00 will be assessed. No exceptions. Anyone not approved, that checks out after 10 am will be charged a late fee which will be the cost of another day.
Dispose of all garbage in outside garbage receptacles or a housekeeping charge will apply. If your bins are full, please call and housekeeping will be glad to come by and pick it up. When checking out please turn off all lights, fans and set thermostat to 65 in winter and 75 in summer. It is not necessary to strip linens off beds or wash towels. Make sure all towels are left in the bathtubs and not on the floors when checking out.
Wash all dirty dishes and put back in the cabinets or a housekeeping charge of $35 will apply. Do not put plastic object (ex. Blender of coffee pot) in lower part of dishwasher. If you use the air mattress please put away before you leave. If you use the pull out couch make sure you put away before you leave. $50 if housekeeping has to put away extra bedding.
If mattress pads are missing you will be charged $100.
Do not MOVE OR REMOVE any furnishings, accessories or linens from your cabin for any reason, or you will be charged. TV, DVD, VCR or satellite are found disconnected a fee to you of $100.00 to reconnect.
Fireplaces are open October 1 – March 31, but firewood is not provided. All fireplaces, gas or wood are closed April 1 – September 30 (Fireplaces not to be used during these dates). Do not leave the cabin if there is a fire burning in the fireplace. Make sure the damper is fully open before building a fire and the firewood is dry. Keep the screen closed at all times. If your fireplace is gas, DO NOT PLACE ANYTHING IN THE FIREPLACE AND DO NOT MOVE LOG CONFIGURATION or there will be a replacement charge.
Housekeeping services will not be provided during your stay unless requested; there will be an additional charge for various services. If additional housekeeping services are needed, please request a price sheet prior to check in.
Use only toilet paper in commode to prevent stoppage. There will be a $25 charge by maintenance to unstop commodes.

The Property Manager will not be responsible for personal items left behind in the unit. If you request us to pick items up and mail to you, they will be mailed COD.
If needed, an iron may be checked out at the office and must be returned at check out. A deposit of $10.00 is required to check an iron out at the office. Irons are on a first come first serve basis.
Suggestions of items to bring: coffee filters, iron, paper towels, sponge, Kleenex, charcoal and lighter fluid if grill is charcoal, beach towels or extra towels, laundry detergent and fabric softener for washer and dryer in cabin, starter wood for wood burning fireplaces in season, extra toilet tissue, hair dryer, bars of soap, trash bags and dishwashing liquid or dishwasher tabs. YOU ARE PROVIDED A COURTESY SUPPLY OF SELECT ITEMS THAT WILL ASSIST YOU THROUGH THE FIRST DAY ONLY.


3. General Rules and Regulations:

Smoking is not permitted inside the cabins. Fireworks are prohibited at all times. No guests will be permitted to disturb the peaceful quiet of other guests; if you disrupt others, you will be evicted with no refund.
Each cabin has a maximum occupancy limit including children, which will be enforced. Prices are based on 2 people per bedroom. Each additional person is $12.50/night. If guests misrepresent themselves, they will be required to vacate the cabin immediately without a refund. No house parties are allowed. Some minimum stay requirements during holidays, peak periods, etc.
N o pets may occupy the cabin unless you have registered your dog in a pet approved cabin. If smoking has occurred or a pet is in an unapproved cabin, a fine of $200.00 will be assessed and you will be required to vacate the cabin immediately without a refund. For a pet approved cabin, a non-refundable PER PET of $50.00 will be charged. Our cabins permit small dogs only in pet approved cabins !
Under no circumstances should any long distance calls or movies be charged to the cabin. Phones allow incoming and outgoing local calls.
We require 50% of the total amount due in order to make the reservation. The other half is due 30 days prior to arrival. All stays within 30 days will require full payment at the time of reservation. We require a Damage Security Hold if your stay is paid entirely in cash; if damage or extra cleaning charges apply you will be notified in writing. When you check in your cabin, you are required to inspect the cabin and report any damages within the first two hours. If there are unreported damages after you check out, your damage deposit may be forfeited. A housekeeping/linen fee is charged based on the size of the cabin. Trip insurance is available for 7% of your total stay through TravelGuard.
During winter months road conditions may require that you need a 4-wheel drive (if snow or ice is on the ground). No refunds will be given due to inability to get to cabin due to road conditions or grade of driveway.
Hot tubs and Jacuzzis should be entered at your own risk. Hot tubs have bromine tablets in them. We are not responsible for any jewelry or clothing damage if worn in the hot tubs. A shower should be taken before and after entering a hot tub per guide lines of Sevier County Health Department.
REFUNDS: No refunds will be made for breakdown or malfunctions of appliances (TV, VCR, air conditioner, heater, Jacuzzi, hot tub, etc.), acts of God, and no refunds will be made (because of weather) due to electrical power, water, cable outages, location of cabin, presence of insects, type of roadways or driveways leading to your cabin or in climate weather. No refunds will be made after you check in and/or take possession of the key code packet for any reason.
Liability: This rental program is under the management of the Property Manager who acts only as an agent for the owners. Under no circumstances will management be responsible for any loss, expense, damage, claim injury, direct or indirect, consequential or otherwise caused or incurred, as a result of any delays, substitutions, rescheduling, or changes in the provisions of accommodations by the Property Manager or by reason of acts of God, or by agents, employees, subcontractors, third parties, or as substitute. The Property Manager reserves the right to refuse or discontinue service to any person and/or rescind any contract for accommodations or guest services. All properties are privately owned: management will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind. If the Property Manager must seek remedy in court for any reason, all attorney fees and court costs will be paid by the customer.
I have read and understand the rules and regulations. I certify that I am at least 21 years of age and that I will be held responsible for the care of the property being rented under my name. I accept full responsibility for the damage or extra cleaning charge assessed during or those discovered after departure from the above rental. I authorize these charges to be debited from my credit card or subtracted from my cash security deposit.

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2020

Rate Period Nightly
Mar 16 to Apr 12 Min Stay 3 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 366 USD
Apr 13 to May 20 Min Stay 2 nights 224 - 546 USD
May 21 to May 24 Min Stay 3 nights (Arrival only on: Thu, Fri, Sat, Sun) 780 USD
May 25 to Jun 25 Min Stay 3 nights 825 - 908 USD
Jun 26 to Jul 11 Min Stay 4 nights 949 USD
Jul 12 to Aug 1 Min Stay 3 nights 825 USD
Aug 2 to Sep 2 Min Stay 3 nights 650 - 715 USD
Sep 3 to Sep 6 Min Stay 3 nights (Arrival only on: Thu, Fri, Sat, Sun) 650 USD
Sep 7 to Sep 30 Min Stay 3 nights 450 - 550 USD
Oct 1 to Oct 31 Min Stay 3 nights 750 USD
Nov 1 to Nov 22 Min Stay 3 nights 650 USD
Nov 23 to Nov 29 Min Stay 5 nights 990 USD
Nov 30 to Dec 18 Min Stay 3 nights 550 - 587 USD
Dec 19, 2020 to Jan 14, 2021 Min Stay 2 nights 420 - 1,430 USD

2021

Rate Period Nightly
Jan 15 to Jan 17 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 540 USD
Jan 18 to Feb 10 Min Stay 2 nights 420 - 525 USD
Feb 11 to Feb 14 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat, Sun) 540 USD
Feb 15 to Mar 11 Min Stay 2 nights 420 - 525 USD
Mar 12 to Apr 18 Min Stay 3 nights 625 USD

Weekly

2020

Rate Period Weekly
Mar 16 to Apr 12 Min Stay 7 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat, Sun) 3,941 USD
Apr 13 to May 20 Min Stay 7 nights 3,595 USD
May 25 to Jun 25 Min Stay 7 nights 5,818 USD
Jun 26 to Jul 11 Min Stay 7 nights 6,153 USD
Jul 12 to Aug 1 Min Stay 7 nights 5,502 USD
Aug 2 to Sep 2 Min Stay 7 nights 4,440 USD
Sep 7 to Sep 30 Min Stay 7 nights 3,450 USD
Oct 1 to Oct 31 Min Stay 7 nights 4,900 USD
Nov 1 to Nov 22 Min Stay 7 nights 3,752 USD
Nov 23 to Nov 29 Min Stay 7 nights 6,720 USD
Nov 30 to Dec 18 Min Stay 7 nights 3,140 USD
Dec 19, 2020 to Jan 14, 2021 Min Stay 7 nights 4,516 - 8,456 USD

2021

Rate Period Weekly
Jan 18 to Feb 10 Min Stay 7 nights 3,150 USD
Feb 15 to Mar 11 Min Stay 7 nights 3,150 USD
Mar 12 to Apr 18 Min Stay 7 nights 4,375 USD

Long Term Stays

2020

Rate Period # Nights Long Term Stays
Apr 13 to May 20 Min Stay 30 nights 30 15,358 - 15,530 USD
May 25 to Jun 25 Min Stay 30 nights 30 24,922 - 25,005 USD
Aug 2 to Sep 2 Min Stay 30 nights 30 19,060 - 19,125 USD
Oct 1 to Oct 31 Min Stay 30 nights 30 21,100 USD

2021

Rate Period # Nights Long Term Stays
Mar 12 to Apr 18 Min Stay 30 nights 30 18,750 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (58 raters)
Property condition (58 raters)
Location (58 raters)
Cleanliness (58 raters)
Services from rental manager (57 raters)

The following review(s) were provided by the property manager.

Excellent The cabin was absolutely beautiful, very clean, and had everything we needed. The staff that checked us in was very nice and helpful. We will definitely be using them aging.
- Nora M.
Reviewed On: 3/10/2020
House shaker We had a blast in Gatlinburg. The house was a different story. The house is outdated some of the furniture is broken when sitting on it. At night when we laid down to sleep the furnace would come on to heat the house and the whole house vibrated. At one point I thought I was on a rocket going to the moon. Also be aware that the rental company requires 500 cash only security deposit that they will make up a story for you to lose and not get back.
- Lonnie J.
Reviewed On: 12/24/2019
Splash Mansion Problem at check-in. I was not told I need cash for the deposit and did not have $500.00 in cash. I Had to go to a nearby bank and withdraw the money from an ATM. <br/>Cabin was not ready until after 5:00PM and not cleaned well. Many problems with things that were dirty or broken. Call office twice about emptying outside garbage and that never did get done.
- Jerry A.
Reviewed On: 8/5/2019
Stunning view We had a great time. One of our best family vacations to date. Location was perfect,as the roads leading to this home were not as scary and narrow for this southern gal. The VIEW IS BEAUTIFUL! The deck off the kitchen is where we all hungout. Could use more bedding and a bit of updating but overall location and view couldn't be beat!
Reviewed On: 7/7/2019
Great time Splash mansion 500 was a great place for 10 of us. Great view and great setup. Close to Gatlinburg and easy to get to .
Reviewed On: 5/28/2019
Splash Mansion Our visit to Splash Mansion was great. We were traveling with six kids so having the indoor pool and climbing wall was an added bonus. The cabin was clean and spacious! We were running a little late getting there but the people in the office were extra courteous!! Hope to stay there again in the future!!
Reviewed On: 9/18/2019
5 star View - 1 star amenities - needs updating! OUr family of 12 people came to this cabin with 3 grandbabies (9mos - 7yrs); 4 couples and 1 just graduated from UTK young man. The "good" is that the propoerty was nice and clean and the layout was just as pictured. We were very excited to hang out and spend some days together celebrating the UTK graduate. <br/>The "not so good" - I like to cook and the kitchen is very poorly outfitted. The oven has inconsistent heat, there is only 1 large skillet - try making breakfast for 10+ people with 1 skillet! THere is an electric skillet....with no plug... :-(... The refrigerator doesn't stay closed. THe overall neatness of the kitchen pots/pans is bad. The few pots/pans there are broken, stained, small etc... We were inconvenienced alot for that. There are a TON of carpenter bees. While I expect some - this was beyond ridiculous - we couldn't sit outside...oh, and there were only 2 rockers anyway, so no long nice nights/days with a group to chat... The carpets are in big time need of updating as is the furniture.... Overall, the cleanliness is great, the "stuff" to sit on, and walk on was old, dated, worn. I wouldn't be as critical except this was a pretty expensive cabin so I would have thought it would be stellar!! Also, the pool area has a fan, but it didn't work so the pool area had a strong chemical smell so we didn't have the grandkids in there very long.... View - IMPECCABLE.... So, just know this going in. We were disappointed in the cost for what we received and likely won't use Aunt Bugs in the future...
- deborah l.
Reviewed On: 5/15/2018
Splash Mansion with a View While we had a problem with management prior to arriving, which had us worried about our decision, the cabin won us over. The women who care for the cabin had it cleaned beautifully, and helped us with some great tips (ie. do not leave car windows cracked open since bears are in the area and can find their way in). A big thank you to the two of them! The cabin was all we hoped it would be, giving us plenty of room for the 3 families to have time together, and time to ourselves. The view was breathtaking, and we found ourselves taking pictures from the deck every hour as the sun and clouds changed the landscape. We cooked every day, had plenty of plates, utensils, and cups, but could have used an upgrade on pans,etc. The cabin is a short drive to downtown Gatlinburg, The Great Smoky Mountain entrance, and white water rafting. I would definitely recommend this cabin, but would also recommend calling management a few days before leaving to guarantee current terms are as present in your contract. Response from Aunt Bugs Cabin Rentals; Monday, August 27, 2018 We do apologize for the inconvenience at the beginning of your stay. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. Thank you for the feedback!
- Maureen D.
Reviewed On: 8/20/2018
Beautiful cabin with awesome view Beautiful house and location. Very clean. We had a party of 11 and could fit more very comfortably. A couple couches need replaced and more seating on the main deck would be nice but very very clean and nice. We were told we needed to put $500 (cash only)deposit AT checkin when we checked in. We didnt truley know this despite being told we were notified. I would of definitely remembered something like that and taken note if an email was sent. Luckily we did have enough cash. But that was detail i wasnt too happy about. Otherwise very positive experience. Response from Aunt Bugs Cabin Rentals; Tuesday, August 21, 2018 Thank you for the valuable feedback. We try to make all our customers as happy and comfortable as possible. We do apologize for the miscommunication with the deposit, and we hope that will not keep you away. We look forward to seeing you again in the future, and make sure to use our Repeat Guest discount next time!
Reviewed On: 8/16/2018
Best cabin view I've seen! Whole experience was amazing! The view from the deck/windows was insane. We ordered pizza one night and by the time we got to the door, the pizza guy was looking at the view in awe and asked if he could stay to take some pictures. He said he delivers to a huge number of cabins and had never seen a view as amazing as this one. When the locals are dropping their jaw, you know you've found something special. It was spectacular. The little pool was nice, a tad colder than I hoped but was great for chilling. We didn't try the hot tub but everything was delightful from top to bottom of the place. Game tables were old/worn but functional/fun.<br/><br/>We went for our honeymoon and this place is WAY big for that, but it worked great as a surprise getaway. I surprised her telling her we got a "cozy shack" rental that has good views but was pretty small. This worked out great for revealing by stages. When you arrive, you see the amazing view and see the first 1.5 floors of the cabin. Looks decent-sized but the bottom 2 floors are completely hidden upon drive-up. We walked in on the den/kitchen floor and she gushed about the place just from seeing only that + the view. I then showed her the jacuzzi (which worked great, btw). I then showed her there were stairs down and revealed the pool table and air hockey (which we both love). She was delighted with only that (again)! Then I took her down one more level and showed her the rock climbing wall and she was even more taken aback at how cool the cabin was. Then was the outside deck with the hot tub. Then the indoor pool reveal.... she was overjoyed! Made for an insanely good cozy getaway. The size would be much more ideal for a larger family event but having a mansion all to ourselves was a wonderful splurge for our honeymoon. Will definitely find an excuse to come back! Response from Aunt Bugs Cabin Rentals; Monday, August 27, 2018 We are so glad to hear that we could make your honeymoon as close to perfect as possible. We look forward to seeing you in the future, and we thank you so much for the valuable feedback.
Reviewed On: 8/26/2018
Review of splash mansion The views were amazing. We do, however, have some issues. We have stayed at multiple locations and with the amount paid to stay we expected the cabin to be spotless and all amenities to be functional. The issues with the property are as follows.. 1.) The cabin smelled and did not seem very clean upon our arrival. 2.) The pots/pans in kitchen were horrible and not enough to cook meals for the amount of people the cabin could hold. 3.) The furniture was gross and needs replaced as well as the pull out beds were unusable requiring us to purchase blow up mattresses and 4.) The TV on the lowest floor did not even work. Response from Aunt Bugs Cabin Rentals; Sunday, September 30, 2018 We do apologize that you had these problems during your stay, and we hope you will consider staying with us again in the future. Make sure to mention you are a repeat guest for additional savings, and thank you for the valuable feedback.
- Millard N.
Reviewed On: 9/24/2018
Great Cabin, Needs Upgrades and Cleaning Pros: You cannot beat this view! AMAZING! The location in proximity to both downtown Gatlinburg and Pigeon Forge was very convenient. Privacy was really good. Space was more than enough for our group of 16. Upgraded the TVs, also had Netflix, Wifi, cable in every bedroom. Pool was larger than imagined in the pictures. Hot tub worked as intended. Well stocked with supplies to get you started- tp, garbage bags, hand soap, dishsoap. Ample parking space. Washer and dryer worked well and were nice to have. Lots of cooking utensils, although exteremely hard to cook with because of wear. Deck space was amazing! <br/><br/>Cons: The carpet, rugs are beyond dirty in dire need of replacement. Few windows didn&#x2019;t work or broken. Couches in living room space need to be replaced - dirty and one was not useable due to wear and sagging. Refrigerator was small for 16 guests. Lots if dirt and dust (bedding and surfaces were clean though). Broken glass on one table, blinds are very hard to work. Oven not heating well. <br/><br/>Overall, you will not beat this view and location to the downtowns, the pool also makes it worth it. However, definitely needs some deep cleaning and upgrades to the furniture and new rugs, carpets. We had an initial hard time getting past the all the rug and carpet stains, and amount of ground in dirt. Other cons we could live with and make due.
- Kathleen D.
Reviewed On: 3/30/2019
I believe everyone was pleased with the cabin. Our experience was ok.The only problem was that most of our group were seniors and going up and down stairs was not what we were hoping for.
Reviewed On: 4/28/2019
Splash Mountain - Incredible Our stay was incredible. From the moment we walked in, I was in awe at how beautiful this cabin is. It was immaculately clean, spacious, and the view indescribable. The pictures do not do this cabin justice. All standard kitchen tools, cutlery and serving dishes were available and everything was clean. My husband noted that he thought there could be more pots and pans (and perhaps newer ones), especially if you have a large group, but we had no issues making meals. The hot tub and pool were warm and inviting, although one of the hot tub jets was not working. It made no difference to me and was still very enjoyable and relaxing after a day of hiking and horseback riding. We had a couple of minor issues (the refrigerator door didn't seal easily and a fire alarm beeped periodically on the first day due to the battery needing replaced), but one call to management and someone was out to fix these things immediately. Beds were very comfortable with clean linens. We enjoyed coffee as we watched the sun rise and the mountains change color each morning on the deck that wrapped around the entire cabin. Our 7-night stay was truly the trip of a lifetime that our family very much needed, and I would not hesitate to recommend staying at Splash Mountain. We are already planning to come back next spring.
- Pamela B.
Reviewed On: 5/17/2019
Awesome The cabin and view was phenomenal and met all of our expectations. We only used the pool once due to the tempertaure and location. I believe due to liability issues that may have been the deciding factor on where the pool was located. Overall I would give recommend this cabin to large families as there is plenty of room and you could have quiet time away from family or friends if needed or wanted. Response from Aunt Bugs Cabin Rentals; Monday, October 26, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.
- Regina W.
Reviewed On: 10/25/2015
Beautiful Views, Close to Everything We loved the roominess of the house and the location was great. For the price though I would have expected it to have newer carpet and working showers. The carpet is ugly and stained and a couple of our showers did not work. Sliding shower door was messed up in my bathroom. The home needs to be better maintained. Response from Aunt Bugs Cabin Rentals; Friday, November 13, 2015 Thank you for staying with us, and for sharing feedback about your stay. We are glad that you enjoyed the location and roominess this cabin has to offer! Your information is greatly appreciated and will be forwarded to the private owner of this cabin, for possible updates. We appreciate you, and hope to see you for future rentals.
- Kathleen J.
Reviewed On: 11/13/2015
needs some rental income placed back into cabin wonderful view except 1970 style furniture outside ...awful also not enough of it on all levels. inside bottom floors carpet needs replaced... old garbage drums tipped over nobody cleaned it up neighbor said it was like that when he arrived two days before we did.. alot of lil things wrong here and there but was satisfied.... most likely would rent elsewhere next year Response from Aunt Bugs Cabin Rentals; Tuesday, December 8, 2015 Thank you for staying with us and for sharing feedback about your experience with our rental company. We apologize for any inconveniences you encountered with your stay! Your information is greatly appreciated, and will help us to create a more positive experience for future guests of this cabin. We appreciate you, and hope to see you for future rentals.
- Aaron R.
Reviewed On: 9/30/2015
$2800.00 for 3 nights????? The cabin/view/location was perfect. Hot tub nasty, Pool too cold. Guests need to bring pot holders of all things. Over $2800.00 is too expensive for a 3 night rental when the main draw (the pool) cannot be used. The younger ones used the hot tub, now they all have a rash. The older ones have brains and wouldn't get in it. From prior reviews and your responses (excuses) I knew it would be futile to complain. You need to refresh your customer service people on the basic standards of good customer service. The woman at the desk when I arrived (dressed in a cat costume) was nasty, period. If you will, give Ms. Kitty a message for me, He never came by to sign the paperwork and I never heard a word from anyone except to thank me for my business. She can stick it!!! We did however speak with another rental agency while we were there and will be using them in the future. As a matter of fact, we have rented and paid in full for another cabin we will be staying in a few weeks. I will not recommend your company or any of the cabins you manage to a friend or otherwise. Customer Service can make or break a company and when you are dealing with people who pay thousands to purchase your services, they tend to expect better. Correction, anyone should expect good customer service. Luckily, Gatlinburg is so beautiful we all had a great time. Response from Aunt Bugs Cabin Rentals; Monday, November 9, 2015 Thank you for staying with us, and for sharing feedback about your experience with our rental company. We are sorry for any issues that you encountered and that you were not happy with this rental or the services you received from our company. Your information is greatly appreciated and will help us to create a more positive experience for future guests of this cabin. We hope you enjoyed this trip, and any future trips to our area!
- Alicia K.
Reviewed On: 11/8/2015
jones vacation convenient for our late arrival and early check out. Response from Aunt Bugs Cabin Rentals; Friday, December 4, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.
- Pam D.
Reviewed On: 12/4/2015
Splash Mansion The cabin was very spacious and great for our big group. There are many steps between the 4 levels in case you have elderly. The pool was great for the kids and bedrooms/ beds were very nice. The only problem we encountered upon arrival was the kitchen was dirty. The table had particles of food still on it and it looked like the table had not been wiped down at all. The counter tops the same. Floor had not been swept from previous guest. I mention to the mgmt team when we checked out. other than that our stay was fabulous. Response from Aunt Bugs Cabin Rentals; Wednesday, July 13, 2016 Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
- Ray C.
Reviewed On: 7/12/2016
splash mansion cabin was beautiful but the views from the balcony were unbelievable we had our coffee every morning just sitting out there we would like to come back the next time in the fall Response from Aunt Bugs Cabin Rentals; Tuesday, July 19, 2016 Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
- Nancy K.
Reviewed On: 7/19/2016
Best view in Garlinburg Great location with the best view on Gatlinburg. The furniture and especially tv's need a major upgrade. All the kids loved the rock climbing wall, indoor pool, hotub pool table and air hockey. Plenty of parking space. We will be back. I would rate this a 5 star if they would have had better tv's Response from Aunt Bugs Cabin Rentals; Friday, March 25, 2016 Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
Reviewed On: 3/25/2016
Splash Mansion #500 Review Overall pretty good. A few cleaning and other issues needed to be addressed.<br/><br/>Porches were very dirty with bugs and needed to be blown off.<br/><br/>Bathrooms were kind of clean. More detailed cleaning could be done.<br/><br/>The floors were filthy. Our bare feet were black after walking around inside for a couple hours.<br/><br/>The pool was dirty and needed to be cleaned out.<br/><br/>The ice maker was broken in the refrigerator.<br/><br/>
- Brent H.
Reviewed On: 6/27/2016
Super great Furnishings in living area new updates and area rugs need to be tossed before someone trips and falls but overall cabin was great no problems Response from Aunt Bugs Cabin Rentals; Saturday, June 17, 2017 Marilyn, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Splash Mansion! We appreciate you, and hope to see you for future rentals! Thanks! Tim
Reviewed On: 6/11/2017
Splash Massion Reveiw The heated in door pool was very cold, the hot tub was dirty, but the came the next day and cleaned it. The pool sticks were torn up, but still usable. There was only one fry pan to cook in but it was an electric fry pan with no cord to plug it in. They said the cabin would be decorated for Christmas but the only decoration was the Christmas tree. But other than those few things the cabin was great. we loved it. Response from Aunt Bugs Cabin Rentals; Friday, December 23, 2016 Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.
- Patricia T.
Reviewed On: 12/20/2016
Splash Mansion 500 We had fun the cabin was beautiful but upon arriving at the cabin the cabin was not completely clean the jacuzzi had a dirt ring around the top of the tub and there were empty drink cans everywhere. Response from Aunt Bugs Cabin Rentals; Thursday, July 27, 2017 Thank you for staying with us, and for sharing feedback about your experience with our cabin rental! We are sorry for any inconveniences that you encountered during your stay, and will address these concerns to create a more positive experience for future guests of this cabin. Thank you! We appreciate you, and hope you enjoyed your trip to the Great Smoky Mountains!
Reviewed On: 6/13/2017
Family Vacation We really had a great time with the family & the cabin is awesome. BUT the carpets need cleaned & the furniture needs replaced or cleaned. We were there in March so I would assume that there would have been time to shampoo carpets over the winter. I know some of the other reviews said the same thing but where a couple years older so I thought it would have been updated. It is a great place with a great view!! Response from Aunt Bugs Cabin Rentals; Friday, July 7, 2017 Thank you for providing us with feedback about your cabin rental experience! Your information is greatly appreciated and will be forwarded to the private owner of this cabin. We value each and every one of our guests and do our best to provide a positive experience for each. We are sorry if this did not happen for you! Thank you for staying with us!
Reviewed On: 3/29/2017
Simply Amazing Views Amazing Views, very Spacious. Would Recommend Response from Aunt Bugs Cabin Rentals; Monday, February 27, 2017 Frank, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's! We are so happy that you enjoyed your trip to the Smoky Mountains with all the great views. We are glad you enjoyed your stay at Splash Mansion! We appreciate you, and hope to see you for future rentals! Thanks! Tim
Reviewed On: 2/25/2017
Best View in Gatlinburg Splash Mansion has to be the best view in Gatlinburg, the way the treeline opens up to view Mt. Leconte and each balcony provides the same, unfiltered and amazingly beautiful view. Sitting on the balconies or in the hot tub and just watching the clouds rest or hug the mountains is breathtaking. Above anything else, this makes this the best cabin ever! <br/><br/>The cabin is exceptionally clean, everything was beautiful and we really enjoyed ourselves. We couldn't even stop saying, "Wow," when we got there because it was so spectacular. <br/><br/>There are plenty of dishes in the kitchen, plenty of pots/pans, and more than enough coffee cups (a whole cupboard filled with them). Based on some other reviews I had brought some of our own dishes, but we really didn't even use them. <br/><br/>The appliances in the kitchen are new and it appears they've recently upgraded the big screen tv in the living room and on the first lower level - they're both about 55 to 60 inch tvs - I think. We own a 50 inch at home and they're bigger than our tv. <br/><br/>The beds are exceptionally comfortable and as someone who has a bad back, I didn't have any issues at all for the first time in a long time. The only issue was my wife found that the sheets or mattress pad beneath the sheets made the bed really hot - but that's a personal preference and not a downfall. The myself and the other guests didn't mind in any way. <br/><br/>The chairs on the deck were all functional and nice to sit in - although we had wished there were more chairs on the main deck. Only 4 people could sit out there at a time. <br/><br/>Aunt Bug's themselves were all friendly and professional. They worked with us in answering any questions or concerns we had before arrival. We had arrived early, and while we couldn't check in, they recommended some places to go to that were nearby for lunch or to entertain the kids while we waited to check in. <br/><br/>Overall this cabin is just beautiful and don't listen to the bad Response from Aunt Bugs Cabin Rentals; Wednesday, July 12, 2017 Joshua, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at A Bear Moment! We appreciate you, and hope to see you for future rentals! Thanks! Tim
- Joshua D.
Reviewed On: 7/1/2017
New Years at Splash Mansion #500 Everything was just what we expected and we all enjoyed our stay. The house is beautiful with incredible views all the way around. The furnishings were comfortable and cozy with lovely bedrooms. The kitchen had everything we needed to cook breakfast, lunch and dinner as well as outside grilling for great steaks, burgers, dogs and yes, SMORES! Response from Aunt Bugs Cabin Rentals; Tuesday, January 23, 2018 Peggy, Thank you for staying at Aunt Bugs. We hope your enjoy your cabin Splash Manison. Thank you for taking the time to post your comments on the cabin. We are looking forward to your future visit to Smoky Mountains. Thanks, Tim
Reviewed On: 1/4/2018
Family Vacation Had a great time. There was so much room that the kids keeped busy in the pool and the grown-ups had thier own space to relax. Would like to come back next year.
- Diana K.
Reviewed On: 6/23/2013
Great customer service, great location, NEEDS A GOOD CLEANING! The other family and ours were very happy with the rental process, and company overall. What we did not like was the lack of clean sheets, pillow cases, moldy showers, and lack of new or even decent patio furniture. If the place went through a deep cleaning, updated patio furniture (AND PUT SOME ON EACH BALCONY NOT JUST ONE OF THE 3!!!), got NEW pillows, and changed sheets we would give 5 stars on all categories and rent it again!
Reviewed On: 3/31/2013
Cold Pool The house was beautiful with a perfect view. Everything was cozy and clean. Our only complaint was the pool was very cold. It is advertised as a "heated pool" and is of course the big draw of this particular house. We called several times to try to have the temperature increased and were giving a line about it being regulations that they couldn't increase it above 82 degrees. We don't believe this could possibly be true as the pool sat next to the hot tub which could be set up to 106 degrees. We were very dissapointed in the lack of response over our issue and we were not able to enjoy the pool which is the main reason we chose this house. Response from Aunt Bugs Cabin Rentals; Thursday, May 30, 2013 Thank you for your review. We are glad you enjoyed the cabin. We are not able to heat the pool to hot tub temperatures as it would create an environment for bacteria to grow. Our pool and hot tub technicians are certified and must go by regulations. Also, the pool is chemically treated differently than the hot tub. We appreciate your understanding and hope you will visit us again.
- Curtis H.
Reviewed On: 5/15/2013
family vacation Did not like the fact that the main office did not return emails and that the office hours are very limited. The property and the cabin was very nice and would recomend it to others. We took our whole family and had a great time.
Reviewed On: 4/22/2013
Vacation Get Away! One of the high points of our vacation was the view from our deck! It was gorgeous! But to get the view it was not in a very convenient location.We decided the view out weighted the drive.The road up needed some repair. Wouldn't have wanted to try it in the winter.The cabin was beautiful as were the furnishings. It needed a deep cleaning but were comfortable staying there.The railing by the hot tub was loose but they had a work order in to repair it.(we were told.)If you are a coffee drinking <br/>bunch, I would check with management because there were 4 mugs for a cabin holding 15 people. All in all, we had a wonderful family vacation with many great memories. God is Good.<br/><br/> Response from Aunt Bugs Cabin Rentals; Thursday, June 20, 2013 Thank you for your review. We are glad to hear that you enjoyed your stay and we will forward your suggestions to the owner. We would love to have you as our guests anytime.
Reviewed On: 6/20/2013
Great Family Vacation All the family had a great time at the mansion & in the area. Thanks a lot!! Response from Aunt Bugs Cabin Rentals; Wednesday, January 29, 2014 Thank you for staying with us and thank you for your feedback. We hope to accommodate you on your next visit to the Smoky Mountains.
- DANNY S.
Reviewed On: 8/8/2013
Could have been better The cabin was ok but if cleaner would have been better., The pool had hair in it as if someone yanked hair out of head. The shower was dirty in one of the bedrooms and no mattress pad on the bed. On the good side, the view was terrific, the kitchen was well stocked and I liked the privacy. I thought the last payment should have been paid when you arrived instead of a month ahead but all in all I would recommend it.
Reviewed On: 7/27/2013
Great view We love everything about the cabin, will book again with Aunt Bug's. grandchildren had a last. Enough room so everyone could have their on space when wanted Response from Aunt Bugs Cabin Rentals; Sunday, September 8, 2013 Thank you for your review of your stay with us. We are so glad that you had a wonderful time with your grandchildren. We hope that you will be bringing your family back again soon!
- Beth S.
Reviewed On: 8/26/2013
Great time in the mountains! We enjoyed our stay very much. Not knowing exactly where the house was four miles from town was a little far, considering the hill we had to go up, and the snow and ice on the roads. The view was beautiful, the house was clean, the the kids had a ball in the pool. We would go back, in the summer or early fall instead of winter. Over all a great vacation. Response from Aunt Bugs Cabin Rentals; Tuesday, December 3, 2013 We are glad to hear about your experience with us. Thank you for staying with us.
- Janice A.
Reviewed On: 12/3/2013
NEED TO UPDATE AND CLEAN The cabin needs to have updated furniture and carpet. The decorations need to updated as well. Response from Aunt Bugs Cabin Rentals; Thursday, September 5, 2013 Thank you for your feedback! It is very helpful to address any improvements that may be needed at the cabin.
- ANNE D.
Reviewed On: 9/5/2013
Not what we expected The cabin was very dirty when we arrived. There was an inch of dust on every piece of furniture including the fake plants in the kitchen. The pots and pans were dirty. One bath tub had mold all in it. Another bath tub had hair laying in it. Behind one of the nightstands, there was food. One of the bed's sheets was extremely itchy and seemed to have bugs on it Response from Aunt Bugs Cabin Rentals; Sunday, November 17, 2013 Thank you for taking the time and letting us know of your stay. This particular property I have been is several times and know the owner. It is a really super nice property and uses the best contract cleaner in the area to take care of his properties. If you found some cleaning issues we would have called the owner and resent out the contract cleaning service for that property to address and resolve any issues you found. We hope to see you and your family again in the future and we greatly apologize for any inconvenience you may have experienced with Splash Mansion. We will send you out a VIP card in hopes you will give us a second you, Steven.
- Kathryn B.
Reviewed On: 10/1/2013
awesome view This was the best view we have had in the smokey moutains. However we stayed in october with an indoor pool that was freezing.. the fridge door fell off.. a sidetable in living room was broke.. didn't have water first night because of water main break and we called the office and they didn't accommodate us in any way... a number 2 was left in upstairs. Bathroom. Overall we made the best of it and maitance was sent in a timely manner to fix fridge and table. Response from Aunt Bugs Cabin Rentals; Wednesday, October 30, 2013 Thank you for your feedback about your cabin rental stay! We will use this information to address and correct the issues you encountered during your stay.
- brad h.
Reviewed On: 10/30/2013
Family Time at Splash Mansion 10/3 -10/6 Great place to getaway with family<br/>Beautiful view<br/>Great Weather 80's<br/>About a week or so too early for Fall colors<br/><br/>Only negative was pool not cleaned as well as it could have been<br/>There was a night crawler and little dirt in bottom of pool but really not a big deal Response from Aunt Bugs Cabin Rentals; Wednesday, November 13, 2013 Thank you for taking the time to tell us about your cabin rental experience with Aunt Bugs! We are so glad you enjoyed your stay, and look forward to your next visit!
- Rick L.
Reviewed On: 10/8/2013
Vacation at Splash Mountain The location was beautiful. Views were stunning. House was OK. Very small kitchen for the size of the house and no storage space. There was a vacumm but not a broom to be found. You need to have one!!<br/> Response from Aunt Bugs Cabin Rentals; Friday, July 11, 2014 We are happy to hear that you enjoyed the location of this cabin! This is a great cabin, and has a lot of wonderful amenities to offer its guests. I am sorry that you were not happy with the cabin. Thank you for staying with us. We appreciate your business, and hope you will consider us for future rentals!
- Sonya K.
Reviewed On: 7/8/2014
Great Place to stay! We would have like to have more information about ordering in / delivery options. Response from Aunt Bugs Cabin Rentals; Sunday, October 20, 2013 Thank you for your feedback Lamoin Groves. We are happy to hear that you enjoyed your stay with us here at Aunt Bugs Cabins. This area does not have much to offer in the way of delivery options, because of the amount of traffic and visitors to our area. We look forward to seeing you on your future trips to the Smoky Mountains!
- LaMoin G.
Reviewed On: 10/17/2013
Splash Mansion Excellent Response from Aunt Bugs Cabin Rentals; Tuesday, December 16, 2014 Thank you for sharing feedback about your rental experience with Aunt Bugs! We are so glad you enjoyed your stay at "Splash Mansion"! Thank you for staying with us. We appreciate you, and look forward to your next visit!
- Charles B.
Reviewed On: 12/16/2014
Had a great family vacation at Splash Mansion 500 The cabin was beautiful; the view was breath-taking; the home was well-maintained & clean. The only criticism I have was the size of the refrigerator. We had 4 families staying here. It was very hard to fit all our perishables in the refrigerator. We usually have our family vacations at the beach; I was a little worried we would be bored going to the mountains instead this year; boy was I wrong. We had the best vacation ever. We were busy the whole week; hiking; zip lining; shopping; enjoying Ripley's Aquarium, etc. There was so much to do. Response from Aunt Bugs Cabin Rentals; Wednesday, July 30, 2014 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you again on your next visit to the Smoky Mountains.
- jane B.
Reviewed On: 7/30/2014
Hot in the Smokies in February Overall very good, but the air conditioning did not cool the cabin adequately. Response from Aunt Bugs Cabin Rentals; Tuesday, March 4, 2014 Mr. Locklear, we are glad you enjoyed your cabin rental experience with our company. Thank you for taking the time to offer us feedback about your stay! I apologize for the air conditioning not working properly. It may not have been ready for use during the time of your visit. We look forward to your next stay!
Reviewed On: 2/28/2014
Great view Overall good. Cabin was laid out well and well equipped for the most part. Negatives: I expected a bit more the cost. Indoor pool was overstated. Old fashioned TV's. No telephone on main floor. Cooking equipment felt not as clean as I expected. Rugs and upholstery was not fresh. Response from Aunt Bugs Cabin Rentals; Saturday, August 16, 2014 We are glad that you had an overall good stay at Splash Mansion! Thank you for sharing feedback about your stay. All of our cabins are privately owned, and your feedback is helpful in making suggestions to the owner. We appreciate your business. Thank you for staying with us, and we hope to see you again soon!
- Joseph F.
Reviewed On: 8/2/2014
A Vacation to Remember! The view alone made this cabin worth every penny. I can't say enough good about the cabin and it's location! I have three minor criticisms on cleanliness and property management. Although the cabin interior was spotless (and beautiful), one deck had a dirty piece of soaked carpet laying on it and grill ashes/chunks were lying around the ground around the grills (I didn't want to track them back inside the cabin). Rental experience was "ok". Web pages for this cabin indicated discounts for veterans - they wouldn't honor them because "they are not available on this rental". Also, although the web-app or check-in site indicated that early check-in was available *if* the cabin had been cleaned, this wasn't offered for us to get in an hour early. I know I'm picking nits here, but at the rental price, I have very tough standards. Would I rent this cabin again?? YES!! You won't regret it!! Response from Aunt Bugs Cabin Rentals; Friday, May 30, 2014 We are glad you enjoyed your cabin rental, and it's location with Aunt Bugs! Thank you for sharing your experience with us. We are more than happy to honor the military discount, for our other cabins during the allowable dates. We appreciate you, and look forward to your next stay with us.
- Chris C.
Reviewed On: 5/23/2014
Loved the cabin Splash Mansion 500 was a lovely cabin and beautiful scenery. We had good service from Aunt Bugs and the cabin was as described. The furniture is in need of updating (though not bad). The carpet on stairs and bedrooms were dirty but realize that is hard to clean when you have people coming in as soon as someone leaves. I would recommend they have the hardwood floors all over as the living and dining rooms are. Response from Aunt Bugs Cabin Rentals; Sunday, July 5, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.
Reviewed On: 7/1/2015
Splash Mansion Wonderful time. Excellent facility. Did not know it was a salt water pool. Some equipment needed replaced or repaired. Excellent views. Enjoyed our time. Response from Aunt Bugs Cabin Rentals; Sunday, July 5, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.
- Jim L.
Reviewed On: 7/2/2015
Splash Mansion We had a great stay Response from Aunt Bugs Cabin Rentals; Tuesday, January 6, 2015 Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
- Andreas M.
Reviewed On: 1/5/2015
Tons of fun for a large group Splash Mansion 500 was a lot of fun. We had 13 people in the cabin including 6 between the ages of 12-18. We had pool challenges, rock wall challenges and enjoyed the hot tub and deck. Oh yes, setting out on the deck enjoying the great Tennesee spring weather was wonderful. The house allowed for fun on multi-levels with minimal sound traveling to the main floor. Would definitely recommend the home, site and management company. Response from Aunt Bugs Cabin Rentals; Monday, April 13, 2015 Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
- Lori M.
Reviewed On: 4/13/2015
Excellent view and personal service . . . . Staff was excellent. Excellent views. Had mondo snow storm. Several issues noted with house on arrival, however. No cable on check-in on a Sunday night (ended up being entire week with no internet/cable secondary to Charter and weather). Staff was exceptionally friendly with daily weather and news updates. Fixing cable would've been easier on them :-) Air hockey table did not work entire week. Hot tub temperature on our arrival was only 64 degrees. Heated up well over next day but couldn't use first day. I think staff should've verified cable, set hot tub temp and been able to repair air hockey table prior to our arrival. Needs more cookware. No skillet for eggs etc. House is in an excellent location. Kids loved climbing wall, pool and hot tub. Will certainly use Aunt Bugs again. Response from Aunt Bugs Cabin Rentals; Friday, February 27, 2015 Thank you for staying with us! We are so sorry that there were issues with your hot tub, air hockey table and cookware, during your stay. This cabin has so many wonderful amenities to offer its guests, and we are glad that you enjoyed those! Thank you for sharing your experience with us. We appreciate you, and look forward to your next visit!
Reviewed On: 2/24/2015
Splash mansion 500 disapointment don't rent. The pool was way too small. The website led us to believe it was much bigger. The pool table had broken pool sticks. The plug was,cut off the air,hockey table. The rocks on the rock climbing wall were loose. The air condition was locked on 70 and you couldn't set it any lower. This was the,first time I booked with Aunt Bugs and it will be the,last. I called,everyday to get the,things fixed and one time the maintenance man showed up only to tell us the owner had the thermostats locked. The office people never called us back when they said they would. We paid 5000.00 for 5 nights so the grandkids would have lots to do. This cabin was not worth the money. All Aunt Bugs was worried about was getting your money. They could care less if you had a good vacation, or not.<br/>
- SUSAN C.
Reviewed On: 7/19/2015
Splash Mansion & all of us! Had a wonderful time at Splash Mansion with my 6 sons, 1 daughter and hubby! None of us wanted to leave the cabin, from the views to the living space to the bedrooms to the pool to the hot tub to the HUGE kitchen table that actually fit all of us.... This cabin was accommodating comfortable and my family's special place! The maintenance man was SO friendly helpful and knowledgeable! The front desk ladies were just as pleasant. We will be back! ONE minor issue was the fact that we wanted to order the Fight but we were unable to due to restrictions on the cable ..... Response from Aunt Bugs Cabin Rentals; Wednesday, May 6, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommdoate you on your next visit to the Smoky Mountains.
- Melissa W.
Reviewed On: 5/5/2015
great time we didn't wanna leave great for large groups plenty of room the only thing they need to fix hand railing getting in pool also wish pool was warm and trash that got throwed oof of deck from people before needed a littering fine Response from Aunt Bugs Cabin Rentals; Wednesday, June 24, 2015 Thank you for staying with us and thank you for letting us know about your stay with us. We hope to accommodate you on your next visit to the Smoky Mountains.
- rebecca m.
Reviewed On: 6/17/2015
Splash Mansion has to be the best view in Gatlinburg, the way the treeline opens up to view Mt. Leconte and each balcony provides the same, unfiltered and amazingly beautiful view. Sitting on the balconies or in the hot tub and just watching the clouds rest or hug the mountains is breathtaking. Above anything else, this makes this the best cabin ever! <br/><br/>The cabin is exceptionally clean, everything was beautiful and we really enjoyed ourselves. We couldn't even stop saying, "Wow," when we got there because it was so spectacular. <br/><br/>There are plenty of dishes in the kitchen, plenty of pots/pans, and more than enough coffee cups (a whole cupboard filled with them). Based on some other reviews I had brought some of our own dishes, but we really didn't even use them. <br/><br/>The appliances in the kitchen are new and it appears they've recently upgraded the big screen tv in the living room and on the first lower level - they're both about 55 to 60 inch tvs - I think. We own a 50 inch at home and th
Reviewed On: 7/1/2017
We had fun the cabin was beautiful but upon arriving at the cabin the cabin was not completely clean the jacuzzi had a dirt ring around the top of the tub and there were empty drink cans everywhere.
Reviewed On: 6/13/2017
Furnishings in living area new updates and area rugs need to be tossed before someone trips and falls but overall cabin was great no problems
Reviewed On: 6/11/2017
We really had a great time with the family & the cabin is awesome. BUT the carpets need cleaned & the furniture needs replaced or cleaned. We were there in March so I would assume that there would have been time to shampoo carpets over the winter. I know some of the other reviews said the same thing but where a couple years older so I thought it would have been updated. It is a great place with a great view!!
Reviewed On: 3/29/2017
Amazing Views, very Spacious. Would Recommend
Reviewed On: 2/25/2017
The heated in door pool was very cold, the hot tub was dirty, but the came the next day and cleaned it. The pool sticks were torn up, but still usable. There was only one fry pan to cook in but it was an electric fry pan with no cord to plug it in. They said the cabin would be decorated for Christmas but the only decoration was the Christmas tree. But other than those few things the cabin was great. we loved it.
Reviewed On: 12/20/2016
cabin was beautiful but the views from the balcony were unbelievable we had our coffee every morning just sitting out there we would like to come back the next time in the fall
Reviewed On: 7/19/2016
The cabin was very spacious and great for our big group. There are many steps between the 4 levels in case you have elderly. The pool was great for the kids and bedrooms/ beds were very nice. The only problem we encountered upon arrival was the kitchen was dirty. The table had particles of food still on it and it looked like the table had not been wiped down at all. The counter tops the same. Floor had not been swept from previous guest. I mention to the mgmt team when we checked out. other than that our stay was fabulous.
Reviewed On: 7/12/2016
Overall pretty good. A few cleaning and other issues needed to be addressed.<br/><br/>Porches were very dirty with bugs and needed to be blown off.<br/><br/>Bathrooms were kind of clean. More detailed cleaning could be done.<br/><br/>The floors were filthy. Our bare feet were black after walking around inside for a couple hours.<br/><br/>The pool was dirty and needed to be cleaned out.<br/><br/>The ice maker was broken in the refrigerator.<br/><br/>
Reviewed On: 6/27/2016
Great location with the best view on Gatlinburg. The furniture and especially tv's need a major upgrade. All the kids loved the rock climbing wall, indoor pool, hotub pool table and air hockey. Plenty of parking space. We will be back. I would rate this a 5 star if they would have had better tv's
Reviewed On: 3/25/2016
convenient for our late arrival and early check out.
Reviewed On: 12/4/2015
We loved the roominess of the house and the location was great. For the price though I would have expected it to have newer carpet and working showers. The carpet is ugly and stained and a couple of our showers did not work. Sliding shower door was messed up in my bathroom. The home needs to be better maintained.
Reviewed On: 11/13/2015
The cabin/view/location was perfect. Hot tub nasty, Pool too cold. Guests need to bring pot holders of all things. Over $2800.00 is too expensive for a 3 night rental when the main draw (the pool) cannot be used. The younger ones used the hot tub, now they all have a rash. The older ones have brains and wouldn't get in it. From prior reviews and your responses (excuses) I knew it would be futile to complain. You need to refresh your customer service people on the basic standards of good customer service. The woman at the desk when I arrived (dressed in a cat costume) was nasty, period. If you will, give Ms. Kitty a message for me, He never came by to sign the paperwork and I never heard a word from anyone except to thank me for my business. She can stick it!!! We did however speak with another rental agency while we were there and will be using them in the future. As a matter of fact, we have rented and paid in full for another cabin we will be staying in a few weeks. I will not recommend your c
Reviewed On: 11/8/2015
The cabin and view was phenomenal and met all of our expectations. We only used the pool once due to the tempertaure and location. I believe due to liability issues that may have been the deciding factor on where the pool was located. Overall I would give recommend this cabin to large families as there is plenty of room and you could have quiet time away from family or friends if needed or wanted.
Reviewed On: 10/25/2015
wonderful view except 1970 style furniture outside ...awful also not enough of it on all levels. inside bottom floors carpet needs replaced... old garbage drums tipped over nobody cleaned it up neighbor said it was like that when he arrived two days before we did.. alot of lil things wrong here and there but was satisfied.... most likely would rent elsewhere next year
Reviewed On: 9/30/2015
The pool was way too small. The website led us to believe it was much bigger. The pool table had broken pool sticks. The plug was,cut off the air,hockey table. The rocks on the rock climbing wall were loose. The air condition was locked on 70 and you couldn't set it any lower. This was the,first time I booked with Aunt Bugs and it will be the,last. I called,everyday to get the,things fixed and one time the maintenance man showed up only to tell us the owner had the thermostats locked. The office people never called us back when they said they would. We paid 5000.00 for 5 nights so the grandkids would have lots to do. This cabin was not worth the money. All Aunt Bugs was worried about was getting your money. They could care less if you had a good vacation, or not.<br/>
Reviewed On: 7/19/2015
Wonderful time. Excellent facility. Did not know it was a salt water pool. Some equipment needed replaced or repaired. Excellent views. Enjoyed our time.
Reviewed On: 7/2/2015
Splash Mansion 500 was a lovely cabin and beautiful scenery. We had good service from Aunt Bugs and the cabin was as described. The furniture is in need of updating (though not bad). The carpet on stairs and bedrooms were dirty but realize that is hard to clean when you have people coming in as soon as someone leaves. I would recommend they have the hardwood floors all over as the living and dining rooms are.
Reviewed On: 7/1/2015
we didn't wanna leave great for large groups plenty of room the only thing they need to fix hand railing getting in pool also wish pool was warm and trash that got throwed oof of deck from people before needed a littering fine
Reviewed On: 6/17/2015
Had a wonderful time at Splash Mansion with my 6 sons, 1 daughter and hubby! None of us wanted to leave the cabin, from the views to the living space to the bedrooms to the pool to the hot tub to the HUGE kitchen table that actually fit all of us.... This cabin was accommodating comfortable and my family's special place! The maintenance man was SO friendly helpful and knowledgeable! The front desk ladies were just as pleasant. We will be back! ONE minor issue was the fact that we wanted to order the Fight but we were unable to due to restrictions on the cable .....
Reviewed On: 5/5/2015
Splash Mansion 500 was a lot of fun. We had 13 people in the cabin including 6 between the ages of 12-18. We had pool challenges, rock wall challenges and enjoyed the hot tub and deck. Oh yes, setting out on the deck enjoying the great Tennesee spring weather was wonderful. The house allowed for fun on multi-levels with minimal sound traveling to the main floor. Would definitely recommend the home, site and management company.
Reviewed On: 4/13/2015
Staff was excellent. Excellent views. Had mondo snow storm. Several issues noted with house on arrival, however. No cable on check-in on a Sunday night (ended up being entire week with no internet/cable secondary to Charter and weather). Staff was exceptionally friendly with daily weather and news updates. Fixing cable would've been easier on them :-) Air hockey table did not work entire week. Hot tub temperature on our arrival was only 64 degrees. Heated up well over next day but couldn't use first day. I think staff should've verified cable, set hot tub temp and been able to repair air hockey table prior to our arrival. Needs more cookware. No skillet for eggs etc. House is in an excellent location. Kids loved climbing wall, pool and hot tub. Will certainly use Aunt Bugs again.
Reviewed On: 2/24/2015
We had a great stay
Reviewed On: 1/5/2015
Excellent
Reviewed On: 12/16/2014
Overall good. Cabin was laid out well and well equipped for the most part. Negatives: I expected a bit more the cost. Indoor pool was overstated. Old fashioned TV's. No telephone on main floor. Cooking equipment felt not as clean as I expected. Rugs and upholstery was not fresh.
Reviewed On: 8/2/2014
The cabin was beautiful; the view was breath-taking; the home was well-maintained & clean. The only criticism I have was the size of the refrigerator. We had 4 families staying here. It was very hard to fit all our perishables in the refrigerator. We usually have our family vacations at the beach; I was a little worried we would be bored going to the mountains instead this year; boy was I wrong. We had the best vacation ever. We were busy the whole week; hiking; zip lining; shopping; enjoying Ripley's Aquarium, etc. There was so much to do.
Reviewed On: 7/30/2014
The location was beautiful. Views were stunning. House was OK. Very small kitchen for the size of the house and no storage space. There was a vacumm but not a broom to be found. You need to have one!!<br/>
Reviewed On: 7/8/2014
The view alone made this cabin worth every penny. I can't say enough good about the cabin and it's location! I have three minor criticisms on cleanliness and property management. Although the cabin interior was spotless (and beautiful), one deck had a dirty piece of soaked carpet laying on it and grill ashes/chunks were lying around the ground around the grills (I didn't want to track them back inside the cabin). Rental experience was "ok". Web pages for this cabin indicated discounts for veterans - they wouldn't honor them because "they are not available on this rental". Also, although the web-app or check-in site indicated that early check-in was available *if* the cabin had been cleaned, this wasn't offered for us to get in an hour early. I know I'm picking nits here, but at the rental price, I have very tough standards. Would I rent this cabin again?? YES!! You won't regret it!!
Reviewed On: 5/23/2014
Overall very good, but the air conditioning did not cool the cabin adequately.
Reviewed On: 2/28/2014
We enjoyed our stay very much. Not knowing exactly where the house was four miles from town was a little far, considering the hill we had to go up, and the snow and ice on the roads. The view was beautiful, the house was clean, the the kids had a ball in the pool. We would go back, in the summer or early fall instead of winter. Over all a great vacation.
Reviewed On: 12/3/2013
This was the best view we have had in the smokey moutains. However we stayed in october with an indoor pool that was freezing.. the fridge door fell off.. a sidetable in living room was broke.. didn't have water first night because of water main break and we called the office and they didn't accommodate us in any way... a number 2 was left in upstairs. Bathroom. Overall we made the best of it and maitance was sent in a timely manner to fix fridge and table.
Reviewed On: 10/30/2013
We would have like to have more information about ordering in / delivery options.
Reviewed On: 10/17/2013
Great place to getaway with family<br/>Beautiful view<br/>Great Weather 80's<br/>About a week or so too early for Fall colors<br/><br/>Only negative was pool not cleaned as well as it could have been<br/>There was a night crawler and little dirt in bottom of pool but really not a big deal
Reviewed On: 10/8/2013
The cabin was very dirty when we arrived. There was an inch of dust on every piece of furniture including the fake plants in the kitchen. The pots and pans were dirty. One bath tub had mold all in it. Another bath tub had hair laying in it. Behind one of the nightstands, there was food. One of the bed's sheets was extremely itchy and seemed to have bugs on it
Reviewed On: 10/1/2013
The cabin needs to have updated furniture and carpet. The decorations need to updated as well.
Reviewed On: 9/5/2013
We love everything about the cabin, will book again with Aunt Bug's. grandchildren had a last. Enough room so everyone could have their on space when wanted
Reviewed On: 8/26/2013
All the family had a great time at the mansion & in the area. Thanks a lot!!
Reviewed On: 8/8/2013
The cabin was ok but if cleaner would have been better., The pool had hair in it as if someone yanked hair out of head. The shower was dirty in one of the bedrooms and no mattress pad on the bed. On the good side, the view was terrific, the kitchen was well stocked and I liked the privacy. I thought the last payment should have been paid when you arrived instead of a month ahead but all in all I would recommend it.
Reviewed On: 7/27/2013
Had a great time. There was so much room that the kids keeped busy in the pool and the grown-ups had thier own space to relax. Would like to come back next year.
Reviewed On: 6/23/2013
One of the high points of our vacation was the view from our deck! It was gorgeous! But to get the view it was not in a very convenient location.We decided the view out weighted the drive.The road up needed some repair. Wouldn't have wanted to try it in the winter.The cabin was beautiful as were the furnishings. It needed a deep cleaning but were comfortable staying there.The railing by the hot tub was loose but they had a work order in to repair it.(we were told.)If you are a coffee drinking <br/>bunch, I would check with management because there were 4 mugs for a cabin holding 15 people. All in all, we had a wonderful family vacation with many great memories. God is Good.<br/><br/>
Reviewed On: 6/20/2013
The house was beautiful with a perfect view. Everything was cozy and clean. Our only complaint was the pool was very cold. It is advertised as a "heated pool" and is of course the big draw of this particular house. We called several times to try to have the temperature increased and were giving a line about it being regulations that they couldn't increase it above 82 degrees. We don't believe this could possibly be true as the pool sat next to the hot tub which could be set up to 106 degrees. We were very dissapointed in the lack of response over our issue and we were not able to enjoy the pool which is the main reason we chose this house.
Reviewed On: 5/15/2013
Did not like the fact that the main office did not return emails and that the office hours are very limited. The property and the cabin was very nice and would recomend it to others. We took our whole family and had a great time.
Reviewed On: 4/22/2013
The other family and ours were very happy with the rental process, and company overall. What we did not like was the lack of clean sheets, pillow cases, moldy showers, and lack of new or even decent patio furniture. If the place went through a deep cleaning, updated patio furniture (AND PUT SOME ON EACH BALCONY NOT JUST ONE OF THE 3!!!), got NEW pillows, and changed sheets we would give 5 stars on all categories and rent it again!
Reviewed On: 3/31/2013

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 17, 2015.
  • This owner / manager has completed 2 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Apr 02, 2020
  • This owner's contact information has been verified by Owner Direct and past guests.

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Best View in Gatlinburg! Secluded Log Cabin near Smoky Mountain National Park

ID 222324 - 9 beds (5 king, 2 single and 2 other). Base rent is for 18 occupants.
Gatlinburg Accommodations
Looking for the NEWEST, MOST INCREDIBLE vacation rental in the Smokies. Splash Mansion is one of the elite vacation homes in the Smokies & The It has a Million Dollar$ Mountain VIEW that is unsurpassed!!!. Location: Gatlinburg, TN (4 miles from Downtown & 6 miles to the Great Smoky Mountains National Park) Looking for the NEWEST, MOST INCREDIBLE vacation rental in the Smokies. Splash Mansion is one of the elite vacation homes in the Smokies & The It has a Million Dollar$ Mountain VIEW that is unsurpassed!!! Looking for a vacation cabin rental in the Smokies for a relaxing family vacation, corporate retreat, or the ultimate vacation amongst friends Stop flipping webpages because Splash Mansion is the RICHest choice for your Gatlinburg Vacation Accommodations. Not only does this professionally-decorated log cabin rental have jaw-dropping views, but it has privacy with a security system. Your family & friends will have Mt. Leconte as a view every day you live in luxury at Splash Mansion. This EXCLUSIVE log cabin rental has its own heated, indoor pool with super-sized outdoor hot tub. Did you know the downstairs included a Kids' Rock Climbing Wall, Bunk Bed, & Big Screen TV The kids will have memories of a lifetime after staying at the Splash Mansion Lodge here in Gatlinburg, Tennessee. This Premium Luxury Log Cabin has a State of the Art Surveillance & Security System for your safety. You can enjoy Free WiFi Internet Access anytime at Splash Mansion. This three level Mountain Mansion has 5 King Bedrooms with King Aspen Log Framed, Pillow-top Beds, TVs, & lots of space. Your group will love the custom-built log slated pool table in the gameroom. Every level has an amazing view of the Smoky Mountains. Sit outside with your coffee or beverage morning, noon, or night & enjoy the most magnificent views in All of Gatlinburg. There is nothing more relaxing than coming to The Smokies and staying in a mansion, Splash Mansion, that is. This 5 bedroom, 6.5 bath property offers everything from its very own rock climbing wall, home theater, and breathtaking views of gorgeous Mt. LeConte, as well as it's very own indoor swimming pool. Splash Mansion is the perfect place for a top-notch family reunion, holiday celebration, or any other special event. Splash Mansion leaves absolutely nothing to be desired during your thrilling, but relaxing Smoky Mountain getaway. See why everyone is raving about Gatlinburg's Splash Mansion. This is the Crown Jewel: New construction, Breath-taking Mountain Views, Privacy, & Professionally maintained Indoor Swimming Pool. This is the most exclusive private pool cabin in our locale. Book today for the Ultimate Vacation or Celebration. Reserve this luxury log cabin lodge today for your Amazing Vacation & Bring your camera for the Family Vacation of a Lifetime. Get a sneak peak at the talk of the town. Gatlinburg's "Splash Mansion" can be viewed here: Reserve today while availability exists. Rate is based on 10 adults, each additional adult is $12.50 per night. Sorry, no pets or smoking allowed here. We look forward to your stay at Splash Mansion. Must be 25 years old to rent.;

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