The following review(s) were provided by the property manager.
great location, not so great condo
We stayed for almost 2 months this winter, great location, interior and furniture very dated and used up, beds completely shot and should be replaced ASAP,2 people cant sleep on sofa bed, maintenance tried to fix with piece of foam but didnt help much, range had issues was fixed eventually, bathroom fan was not working and wasnt fixed by the time we left,cigaratte or pot smoke very often most likely comes through AC VENTS. Manager should check property before check in to make sure everything is ok and operational and not waste customers time with maintenance and repairs. Great location and view.
Response from Alii Beach Rentals ; Friday, April 22, 2022
Aloha and thank you for your review and feedback. We're disappointed to hear that you've had a negative experience at one of our properties. Our company receives positive feedback 95% of the time and although we are not perfect, we apologize if we've missed the mark with you. Our team will work on fixing the issues, so we can provide a better experience moving forward. Mahalo for understanding
Reviewed On: 4/3/2022
Amazing rental
Amazing location and the management company is very responsive to any requests. Comes with facilities like surf locker, that makes life very easy.
- Harshit g.
Reviewed On: 6/23/2021
Great Location Nice Condo
My friend and I had a wonderful vacation staying at the condo - having a kitchen saved us lots on meals. There is a Safeway walkable distance. The pool was not crowded ever, in fact at times we were only people there for long periods of time..felt like our own private pool in middle of Waikiki. The beach is so close as is most everything you want to see in Waikiki. I slept on sofa bed that was comfortable for 12 nights - my friend slept in bedroom and this also allowed for some privacy/space for each of us. The air conditioning worked great. The management was super responsive & we had not troubles with them at all. The condo was clean, tons of clean new towels, beach towels, beach chairs & umbrella. Wi fi worked well too. Having a nice, safe condo in middle of Waikiki was perfect for us two ladies!
Response from Alii Beach Rentals ; Wednesday, December 11, 2019
Aloha and thank you for taking the time to leave us a review. We are glad you and your friend enjoyed your stay at the condo and you were able to utilize the amenities, and the condo had everything you needed, and a comfortable sofa bed! If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Laura B.
Reviewed On: 12/11/2019
Aloha
Location was great the only issues was the running of the water in the shower was to slow but overall managed would stay there again and comfortably as well 3 adults and 1 teenager . <br/>
Response from Alii Beach Rentals ; Monday, November 4, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay at the condo and it was in a great location. Sorry to hear there was a slow running water issue, we will have our maintenance team take a look. If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Katerina R.
Reviewed On: 11/2/2019
Great Location
Everything was great. Walked to the beach every morning. Can’t wait to come back.
Response from Alii Beach Rentals ; Friday, November 15, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay at the condo and it was in a great location – within walking distance to the beach! If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Carmine V.
Reviewed On: 11/15/2019
Waikiki stay
I stayed at Waikiki Park Heights, condo 1203 for 6 weeks this winter. The location was perfect, three short blocks to the beach, an ocean view and best of all, a parking spot came with the rental! The condo was clean, although the furniture was a bit dated. My only complaint was that when the air conditioning was on, it smelled like cigarette smoke, especially in the bedroom. Not sure where the smell was coming from but heard of others in the building complain of that also. Alii Beach rentals were very nice- I did have two maintenance issues in the condo. One was a toilet leaking and they sent someone promptly to fix it. The other issue was the light over the kitchen table was broken. They did send an electrician to look at it, he said it needed a new switch and 6 weeks later, no one ever came back to fix it. The condo was well stocked with dishes and appliances. I loved being so close to everything in Waikiki!
- Cathy S.
Reviewed On: 3/29/2021
Nice place, close to everything
Small but cozy condo rental unit. Close to everything in Waikiki. The water pressure in the shower was pretty slow and the mattresses in the bedroom were too hard for my liking - nice place overall and a nice view of the ocean. You see surfers at sunrise & sunset.
Response from Alii Beach Rentals ; Sunday, October 13, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay at the condo and it was close to everything in Waikiki and it had a nice view of the ocean where you could see the surfers at sunrise & sunset. If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Lynsey G.
Reviewed On: 10/12/2019
Nice location
The location was excellent. The beach was only a few easy blocks away and shopping was close by. The kitchen was well stocked. Overall the property was clean but the couch could use a good cleaning. The property smelled like mold/mildew and was not addressed by the company when notified by email.
Response from Alii Beach Rentals ; Tuesday, September 3, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay, the kitchen was well stocked and the condo was in an excellent location for you – close to the beach and shopping. We appreciate your feedback on the couch and the smell, we will have our maintenance team take care of that and the owner of the unit is looking to replace the couch. If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
Reviewed On: 9/3/2019
Great Place!
Loved the location. It is right in the middle of the action. Outside of the condo was a Poke shop that my son tried to eat every meal at. The condo was clean and we'll kept. I would definitely recommend this place to others.
Response from Alii Beach Rentals ; Saturday, July 27, 2019
Aloha and thank you for taking the time to leave us a great review. We are glad you enjoyed your stay and the condo was in a great location for you, close to all of the action. It is also good to know our cleaning and maintenance companies are doing a great job! If you haven't already, please make sure to sign up for our Ali'i Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Mary B.
Reviewed On: 7/27/2019
Fantastic Stay in Paradise!!
Exceptional and our place was fantastic!!
Response from Alii Beach Rentals ; Tuesday, October 1, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay and the condo was fantastic! If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon and your family and friends too. Mahalo!
- Paula L.
Reviewed On: 10/1/2019
Nice condo with a view of Waikiki Beach!
This is a great place to stay. There are 2 single beds in the quiet bedroom & they are very comfortable, we slept well. One of the best things about this condo is the view of Waikiki beach. Although it is not a panoramic view, it is still offers a much better view than many other condos that face other buildings. <br/>Having the free parking is also a huge benefit for those that rent a car, since parking is scarce in Waikiki. It was hard to find the entrance the first time driving to the building, since it is set back a little ways from the front of Kuhio Avenue, but just look for the sign that says “Hys”, that’s the steak house located at the ground level of the building and turn there. Great central location, would recommend staying here.
Response from Alii Beach Rentals ; Friday, July 5, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay and the condo came with free parking and had a beautiful view and the beds were comfortable. It is also good to know our cleaning company is doing a great job! If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
Reviewed On: 7/5/2019
Great location, rental had everything we needed
Comfortable rental for a family of four. The kids stayed on the twin beds in the bedroom while my husband and I stayed on the fold-out futon in the living room. Kitchenette had everything we needed to prepare breakfast at home.
Response from Alii Beach Rentals ; Thursday, August 22, 2019
Aloha and thank you for taking the time to leave us a review! We are glad you enjoyed your stay and the condo had everything you needed and was in an excellent location for you! It is great you were able to use the kitchen so you could save money on meals.
If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Sabina K.
Reviewed On: 8/22/2019
Picture is not true depiction of rental
I didn’t have the best experience with this unit. Upon arrival it wasn’t disclosed to us that the bolt lock and regular lock were not working. The bolt lock was completely not working and we had to lock the door knob from the inside. How inconvenient and really how much does it cost to replace that versus the price the customer has to pay in security? We felt super vulnerable and unsafe. Always on edge while we sleep not being able to fully get a nights rest. To top it all off the air conditioner barely functioned and we had to submit a maintenance request which took about 2-3 days to “repair” which was about half of our trip! Not only that but the worker came in and out of the unit without us being notified except once which left us uneasy because we had many valuables in there! I even requested to be notified on the initial maintenance request! And the 2nd visit when they came back to repair because they were missing parts it still really disney make a difference in temperature!! It was warm in the unit and we didn’t feel safe. Honestly I don’t think i can trust the Ali’i Beach Rentals again.
Response from Alii Beach Rentals ; Monday, September 16, 2019
Thank you for leaving us a review, I spoke with our team and the locks work just fine. Locking the door from the inside is how most doors lock. Our maintenance team works very hard to fix these issues the best that they can. In this case it took a little longer than expected, we will see what we can do to be better prepared for these types of issues. Mahalo
- Nancy B.
Reviewed On: 9/16/2019
Waikiki Park Heights
The unit was very clean and in a good location. The parking is a big plus. Would highly recommend!
Response from Alii Beach Rentals ; Monday, July 8, 2019
Aloha and thank you for taking the time to leave us a review. We are glad you enjoyed your stay and the condo was in an excellent location for you, and you were able to utilize the free parking. It is also great to hear our cleaning company is doing a great job. If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
- Thomas F.
Reviewed On: 7/5/2019
12 relaxing days.
Apartment was very clean and stocked with everything you could want. Quiet location with a good view of the ocean. Only downside was the uncomfortable sofa.May be ok as a sofa bed but not the best for sitting more than an hour. Would recommend this apartment as a great alternative to a hotel room.
Response from Alii Beach Rentals ; Sunday, December 9, 2018
You can not get a kitchen in most hotels and save money on meals like breakfast! Please sign up for the Alii Beach Rentals Rewards program to earn points for future stays to redeem for fun stuff like late check outs!
- Jan N.
Reviewed On: 12/9/2018
Great Waikiki condo
The space was clean and updated. It had everything we needed for a very comfortable stay. Bed were cozy, kitchen was stocked with essential tools, and the AC kept us cool. The management went above and beyond to meet some itinerary needs and we utilized the pool and laundry areas. Lovely stay, we’d love to visit again soon. <br/><br/>
Response from Alii Beach Rentals ; Monday, November 26, 2018
Waikiki Park Heights is a very well run building and we are a very well run vacation rental company! You can now redeem ABR rewards points for a late check out, or mid-stay cleaning by our cleaning company!
Reviewed On: 11/21/2018
condo review
Very good. Rita Wong was very helpful any time I contacted her.
Response from Alii Beach Rentals ; Monday, November 5, 2018
Rita is amazing, and she wants to remind you that the ABR rewards program is live!! Enroll now for redeemable !
- Anne J.
Reviewed On: 11/3/2018
GREAT STAY AT WAIKIKI PARK HEIGHTS!!!!
THE CONDO WE RENTED WAS CLOSE TO EVERYTHING THE BEACH, LOCAL STORES,AND WE COULD SEE THE BEACH, PLUS FREE PARKING HAD EVERYTHING FOR A CONFORTABLE WAS OUR SECOND CONDO RENTAL AT WAIKIKI PARK HEIGHTS..WE WILL BE BACK IN 2020...ONE LITTLE COMMENT THE CURTAINS IN THE BEDROOM SHOULD BE WASHED AND I WOULD CHANGE THE BATHROOM POLE THAT HOLDS THE SHOWER CURTAIN ALL RUSTY.....THANKS FOR EVERYTHING! MAHALO!!!
Response from Alii Beach Rentals ; Tuesday, March 26, 2019
You are Welcome! We can definitely replace the shower bar and have the curtains washed from the bedroom. Please sign up for Alii Beach Rentals Rewards program for future redeemable gifts!
- GUY D.
Reviewed On: 3/26/2019
Nice location, clean, convenient
Location: Close to everything, shopping, beach, food and ocean view.<br/>Condition: Clean and has almost everything you needed. Washroom is a little works good.<br/>Free parking is a plus! Sofa bed is surprisingly comfortable to sleep in. Easy self-check in and out!<br/>3 adults and 1 baby stayed comfortable. Beach gears!
Response from Alii Beach Rentals ; Thursday, February 28, 2019
Works for you, works good, works for us! You now have Alii Beach Rentals Rewards from this trip that you can use toward your next stay for things like free check out cleanings and ABC Store gift cards!!
Reviewed On: 2/28/2019
Hawaiian Break
The location was great, however the unit it self could definitely have been cleaner!.. The staff were lovely ,very laid back, and always polite. I would <br/>Definitely stay here again with the hope the unit is cleaned properly.
Response from Alii Beach Rentals ; Tuesday, May 28, 2019
Aloha and thank you for taking the time to write a review! We are happy to hear you enjoyed the location of the condo. Sorry to hear the condo was not cleaned properly, we will talk to our cleaners to see what happened here and will make sure this does not happen in the future. You just earned Alii Beach Rentals Rewards points from this stay that you can use at your next stay for meals at Dukes or gifts from the ABC store and more, if you haven't already done so, make sure to sign up. Mahalo!
- Vivianna L.
Reviewed On: 5/28/2019
Waikiki Park Heights
Good.
Response from Alii Beach Rentals ; Sunday, May 19, 2019
Aloha and thank you for taking the time to leave us a review! We are happy to hear you enjoyed your stay. You just earned Alii Beach Rentals Rewards points from this stay, you can use them towards your next stay with us and redeem your points for meals at Dukes or gifts from the ABC store and more, if you haven't already done so, make sure to sign up. Mahalo!
- Franklin C.
Reviewed On: 5/18/2019
Wonderful getaway!
The property was everything I could have wanted! Not only was Alii Beach Rentals super accommodating, the rental was perfect in every way! The pictures had me think it would be extremely small and difficult to get around, but it felt much larger thanks to the layout. I hope to return soon and use this company again! Also, it was perfectly located in Waikiki with so much to do around it!
Response from Alii Beach Rentals ; Wednesday, May 22, 2019
Thank you for taking the time to leave us a great review! We are glad you enjoyed your stay and the condo was in a great location and had everything you needed. If you haven't already, please make sure to sign up for our Alii Beach Rentals loyalty rewards program so you can earn points every time you stay with us and redeem them next time you stay with us for ABC gift cards, dining at Dukes gift certificates, or a free departure cleaning, or a free late check out, and more! We hope you stay with us again soon. Mahalo!
Reviewed On: 5/22/2019