The following documents must be completed, signed and returned before reservation is confirmed.
Please Note: Both of the documents need to be "Completed" and signed within 24-48 hours of delivery or the hold will be released.
Reservation Guest List
GUEST NAME AGE
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MAXIMUM OCCUPANCY OF (See Listing for #) PEOPLE ARE ALLOWED OVERNIGHT!
Occupancy is enforced and will result in additional fines and/or removal and forfeit of security deposits.
The City requires the registered guest (person on the reservation) to provide a copy of his/her Driver's License or I.D. with a photograph.
| Place License or I.D. w/ Picture Here |
GUEST-RENTER RESPONSIBILITIES & TERMS & CONDITIONS: This is a legally binding contract/agreement. You as lessee are responsible for payment, deposits and all facets and terms of the Lease as detailed in this rental agreement. This agreement is a binding legal contract and must be construed as if both parties jointly wrote it, governed by California law. Your signature on this Agreement, or payment of money or taking possession of the property after receipt of the Agreement, is evidence of your acceptance of the Agreement and your intent to use this property for a vacation rental. The Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof.
The rented Property is a privately owned home. You agree to indemnify the Property Manager, staff, shareholders, and the Lessor/owner of said property for all liability, dam- age, personal injury, or loss to the Property or its contents that occur during your stay resulting from any cause, including but not limited to negligence, violation of any law, carelessness, neglect, theft or improper conduct of any persons entering, occupying or visiting the leased premises. We are not responsible for personal items lost, stolen or left behind. Occupant's or guests' personal property, including vehicles, are not insured by Owner, HOA or Owner's agent against loss or damage due to theft, fire, vandalism, rain, water, criminal or negligent acts of others or any other cause.
GOOD NEIGHBOR POLICIES - IMPORTANT HOUSE RULES: You certify that each responsible party/guest is 25 years of age or older and agree to honor the specified occupancy limits for this home (see page 1) and conduct yourselves in a manner respectful of neighbors by refraining from loud outdoor noises, disruptive parties, over-occupancy or any activity that interferes with the quiet enjoyment of neighbors, traffic flow, the community, residents. Renter/ tenants and guests will maintain the home in good order and appearance at all times and will not disturb, annoy, endanger or inconvenience neighbors or prompt written or verbal complaints to the Property Manager from police, neighbors, neighborhood associations or homeowner associations (HOA). Guests under the age of 25 must be accompanied by their own parent/ guardian. Violation of these terms will result in city police fines, automatic cancellation of lease plus a minimum charge of $250.00 incidental charge to guest's credit card or forfeiture of security deposit. Outdoor amplified music of any kind is prohibited and no music can be audible from the property line. If rented property is governed by a HOA, Lessee agrees to abide by all HOA Association rules and regulations.
Lessee may not let, sublet or assign this lease for all or any part of the premises. Lessee may not plug electric vehicles or RV's into home without prior written consent of homeowner. The Property Manager (agent) does not warranty or guarantee and is not liable for failures of, including, but not limited to any of the property's equipment, systems, appliances, pool/spa equipment, as malfunctions or repair items cannot always be foreseen.
CHANGES OF OWNERSHIP OR AVAILABILITY: This is a privately owned property and the Property Manager is not liable for nor financially responsible for cancellation of this rental agreement prior to occupancy as a result of, but not limited to, the unexpected sale of the property by owner/lessor or a contract for a property rental that has been discontinued between owner/agent, or unexpected and unlikely mechanical problems or repairs that could make the property unavailable.
GOOD NEIGHBOR POLICY - STRICTLY ENFORCED: This home is located in a quiet residential neighborhood and we strictly enforce all applicable city ordinances that relate to occupancy, noise and parking.
Any disturbance that resulted from a verified complaint call to our office from a neighbor or police may result in a minimum $250 charge to the credit card or security deposit, up to and including forfeiture of lease without refund. In addition, renters can be held responsible for fines is- sued by city officials or police for noise violations. Any loud or large party or over-occupancy of homes are strictly prohibited and may result in immediate eviction and forfeiture of funds and up to $1500.00 charge to the credit card or entire security deposit.
PRIOR APPROVAL & PERMISSION REQUIRED - PETS, COMMERCIAL PHOTOGRAPHY: Selected homes allow one well-trained dog; advance notice required. $125 pet fee applies per small dog. Cats and other pets are not allowed in any of our rental properties. Lessee assumes full responsibility for dog, dog safety, the safety of others, vendors, invitees and dog itself. If a pet is brought without permission, or to a non-pet-friendly home, a charge of up to $1500.00 may be charged to the credit card or security deposit is forfeited. Commercial photography NOT permitted without prior expressed written consent of owner or agency. Special insurance is required to be purchased by Lessee for photography and film shoots including the Property Manager and homeowner as additional insured.
NOTICE - POOL SAFETY RULES - ASSUMPTION OF RISK - RELEASE OF LIABILITY & INDEMNIFICATION: You are responsible for pool safety for you and your children and your guests/
invitees. Renter/tenant acknowledges that the safety of yourself, your guests, children or pets depends on you. The pool is not fenced or gated and there is no alarm on any door to pool area. Your attentive personal supervision is absolutely required to avoid risk of serious injury and/or death. Pools and spas are serious safety risks & hazards - including injury or death - if not used with attentive care & caution. By signing this contract, you are aware of and assume the risk for yourself, your party and for any guests or invitees during your lease. We are not responsible for accidents. You agree to indemnify and hold harmless from any and all liability (active or passive) the Property Manager, its owners, management or employees, the lessor and/or property owners, from any harm or injury caused by using the pool and/or spa and equipment - or the Property leased by this contract. You hereby agree/accept that pools and spas contain necessary chemicals that can cause skin rashes, harm or discoloration of swimwear. You and your guests and invitees agree that you use pools and spas completely at your own risk. No lifeguard is on duty. No diving. No running. By signing this lease and liability release, you agree to honor all important pool safety guidelines:
• Child Safety. Never leave a child unsupervised near a pool, not even for a minute. During social gatherings at or near the pool, appoint a designated adult to protect young children from pool accidents.
• Children must be watched closely while swimming. Do not use flotation devices as a substitute for supervision. Toys and floats can entice young children into the pool area. When not in use, clear the pool area of toys.
• No Glassware. Do not use glassware in or near the pool or spa. Broken glass in pool area may result in additional charges up to $1500.00.
• Pool/Spa Safety. Note that consuming alcoholic beverages and/or drugs and use of the spa can be dangerous and cause serious health risks. Avoid immersion in the spa for prolonged periods of time.
• No Diving: Diving into shallow water can cause serious injury, paralysis or death.
RELEASE OF LIABILITY - HOLD HARMLESS AGREEMENT: Lessee(s) shall indemnify and hold harmless the Property Manager, its employees, shareholders, and the Lessor / Property Owner, free and harmless from any and all liability, claims, loss, damages, demands or expenses, including counsel fees and costs, arising (a) by reason of the death or injury of any person, including Lessee or any person who is a guest or invitee of Lessee, or (b) by reason of damage to or destruction of any property, including property owned by Lessee or any person who is a guest or invitee of Lessee, caused or allegedly caused by (1) any cause whatsoever while that person or property is in or about the Property or in any way connected with the Property during Lessee's occupancy; or (2) any matter connected with Lessee's occupation and use of the Property.
POOL/SPA - POOL SERVICE - POOL HEATING: California energy costs are among the highest in the US. A surcharge of pool/spa heating usage applies for daily or weekly use; monthly rentals pay actual electric + gas usage. Pool/spa heating must be ordered in advance as the average pool takes up to 48 hours to heat up to 80+ degrees. Pools/spas are cleaned on a twice weekly schedule (by homeowner vendor) during your visit. You agree that if pool heating is adjusted upward by you or your guests, an excessive pool heat additional fee of up to $99 per night will be charged to your account. A daily utility fee of $50 per day is charged to every reservation and not included in the “rent” charge.
All payments must be U.S. dollars. Full payment required 30 days before arrival; 60 days prior to arrival for special event dates and major holidays.
CLEANING: A non-refundable departure cleaning fee is required on all rentals. We ask that guests treat the home with care, leaving the Property in the same general condition as found upon arrival. Within the 1st hour of arrival, if you are not satisfied with cleaning, please contact our office so that we can attend to your specific requests. No cleaning fees are refunded. Each Property is inspected after guest departure.
Additional charges will apply for stains on carpet or furnishings, bedding, excessively dirty ovens or stove-tops, BBQ grills, dirty dishes, excessive trash & moved furniture or appliances. These are not normal wear and are not covered as part of the cleaning fee. Items requiring extra cleaning of $100 and up to $1,000 at departure will be charged to guest.
UTILITIES-MONTHLY RENTALS: A daily utility fee of $50 - $75 (varies from the square footage of the home and pool) per night is charged to all reservations and covers all utilities during the summer when AC charges are higher than during winter months and covers all utilities during the winter when pool heating contributed to much higher gas bills.
VACATION RENTAL ACCIDENTAL DAMAGE PROTECTION: A damage waiver fee of $125 or a $1,000.00 security deposit is required for each reservation.
The Damage Waiver Fee is a nonrefundable fee that relieves Guests of the cost for unintentional and accidental damage to the Rental Property and its contents, not to exceed the amount of coverage (up to $5,000.00 of unintentional damage) that is reported to us by guest before departure.
• The Vacation Rental Accidental Damage Protection does not cover Excess Damage Costs more than $5,000, intentional damage, theft, unauthorized entry into the owner's supply closet, unauthorized pets, extensive cleaning required at check-out, smoking inside the home, exceeding occupancy limits, noise violations and any other violations of the Property Manager's rental policies as specified in your rental agreement, nor any fines imposed by the City, Police Department or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or cost levied against Guest or visitors of Guest). The fee does not cover late Check- out fees (departing after 11:00 a.m. on Departure Day) nor early Check-in fees (arriving before 3:00 p.m. on Arrival Day).
• The Property Manager requires a valid Credit Card number on file in addition to the $125 Vacation Rental Accidental Damage Protection, and any incidental charges that result from Excess Damage or any missing item, costs will be charged immediately to the Guest's credit card. Guest will be notified of any Excess Damage Costs in writing.
• Guest, by signing below, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Guest's or Guest's visitors part, except in the case of normal wear and tear reported to the Property Manager at or within 24 hours of Check-In and reported on the Damage Waiver form provided in the home.
The Security deposits will be refunded by method paid for 3 weeks from the date of departure. Paying a security deposit does not relieve the Guest(s) in any way from requirements stated in the rental agreement. Any damages, fines, or additional charges will be charged against the security deposit, and charges exceeding the security deposit will be charged to the Guest's credit card on file. Guest will be notified of any charges that apply. That purchasing travel insurance is not required in order to purchase any other products or services offered by the Travel Retailer.
CANCELATION POLICY: By signing this above and/or below, I the Card Holder and / or Registered Guest agree to this Cancellation Policy and understand the Vacation Rental is being taken off the homes calendar from Arrival Date to Departure Date for the reservation. To guarantee this reservation, the Property Manager will be turning away all potential guests. In the event of cancelling this reservation, I am subject to a Cancellation Fee. The Cancellation Fee is: 15% of Gross Rental amount plus applicable City Taxes and Processing Fee; for reservations with gross rent less than $2500, Cancelation Fee is $375 plus applicable City Taxes and Processing Fee.
There is NO REFUND, if the reservation is canceled 30 days (60 days for special events and holidays) prior to the scheduled arrival date of the Arrival Date if the home is not re-rented for the reserved period of Arrival Date to Departure Date. If the home is re-rented for those dates, all monies will be refunded, less the above 15% plus applicable City Taxes and Processing Fee. All changes must be made at least 30 days prior to arrival (60 days for special events and holidays). Change fees are $100 per change.
NO SMOKING: Smoking is not allowed in any home. It is agreed smoking in this home will result in a charge of $750 to $1500 to the credit card or forfeiture of security deposit.
NO REFUNDS NO CREDITS: We want your visit to be enjoyable, comfortable and pleasant. It is understood that in renting a private vacation home, there are many situations that are by nature beyond the control of the Agent, company or ownership and credits or discounts will not be granted for such. Examples that are not guaranteed nor warranted and will not warrant any re- fund or credit of rental monies, include, but are not limited to: failure of systems, AC or heat, pool-spa equipment/heater, appliances, electronics, or cable television not working, the home's systems or mechanical malfunctions, plumbing, Internet, construction taking place in the area, a home not decorated or accommodated to your tastes/expectations, bad weather, condition of landscaping, a neighborhood disturbance/noise. In the rare event of a mechanical malfunction or inconvenience, we will do our best to resolve quickly. Repairs, if any, will be accomplished as soon as possible, taking into consideration service personnel workload, parts availability, and nature of repair. However, it is understood that no refund or credits will be granted for any early departures or system malfunctions. Expenses for unnecessary service calls are the responsibility of the Guest.
CANCELLATION/SUBSTITUTIONS: Agent(s) strives to comply with all reservation requests for specific vacation rental properties. However, due to ownership changes, properties being removed from rental use, mechanical problems, or other unforeseen circumstances or maintenance items, Agent(s) cannot absolutely guarantee a specific rental property. Agent(s) reserve the right to change assignments without notice or liability if the property becomes unavailable. When comparable accommodations are not available, Guest(s) will have the option of selecting from available properties at the published rate or receiving a complete refund of their reservation deposit.
RESERVATIONS: Advance reservations are confirmed upon receipt of an advance payment of 50% of the total rent due and a signed rental agreement. Total balance payment for rental period is due 30 days prior to date of arrival (60 days for special event dates and holidays).
HOME DIRECT CHECK-IN & KEYS: Check-in for guests is 3:00 p.m. In the event that extensive cleaning and/or repairs are required, check-in may be delayed until after 3:00 p.m. There will be no refund for delayed check-in due to extensive cleaning and/or repairs. Guest is not permitted on the property prior to check-in. For non-return or loss of keys, gate cards, and garage and/or gate remotes a $150.00 service fee applies.
MAINTENANCE & SERVICE: The sand, heat, and wind of our desert climate create a tough environment for home mechanical systems. This can sometimes result in equipment failure. Every reasonable effort will be made to remedy unforeseen situations, and correct any problems in as timely manner as possible. No refunds or credits due to malfunctions in systems or equipment or other guest dissatisfaction. We reserve the right to inspect and service the home during your visit, including, but not limited to required weekly gardener service & pool service, arranged by homeowner.
CHECK-OUT: is promptly at 11:00 a.m. on the day of departure unless specific arrangements are made in advance. Late departures will be charged an additional night.
Please close and lock all doors, sliders, windows, a fee will be charged for leaving the home unsecured. Please turn off lights, heat or AC. Before departing, please bag trash and place it in containers provided. All dishes & cookware should be cleaned and put away, or placed in dishwasher. Carpets- floors should be in same clean condition as you found them to prevent additional charges.
GOVERNING LAW, VENUE & TIME OF ESSENCE: This Agreement shall be governed by and construed in accordance with the laws of the State of California. Time is of the essence. Any legal action arising out of or relating to this Agreement shall be filed in a court of competent jurisdiction in Riverside County, Indio, California.
WAIVER OF JURY: The parties agree to waive any and all right to a jury in any legal action between them arising out of or relating to this rental agreement.
ATTORNEYS FEES AND COSTS: The prevailing party in any action between the parties, including arbitration proceedings, arising out of or relating to this Agreement shall be entitled to recover his reasonable attorney’s fees and costs, up to an amount not to exceed $2,500.00 (Twenty-five Hundred Dollars).
ENTIRE AGREEMENT: This agreement constitutes the complete agreement between Lessor and Lessee and sets forth the obligations of the parties to each other. Any oral agreements or representations respecting the Property not expressly set forth in this instrument are null and void. All prior negotiations between the parties are included in this agreement. This agreement may not be amended, modified, or changed, except in a writing signed by Lessor and Lessee.
All adult guests must be over age 25. If any guest is under the age of 25 years old, they must be accompanied by a Parent or Legal Guardian. Absolutely No Smoking inside the home. If smoking occurs inside, a charge of up to $1,000.00 will be charged to the credit card or the security deposit forfeited.
Accepted by Guest/Responsible Party after reading this document
Once the completed Reservation Registration Forms and Terms & Conditions is returned, your reservation will be guaranteed. The credit card you have provided will be charged for the 50% deposit and then the balance 30 days (60 days for holidays and special events) prior to your arrival date. You will then receive the houses arrival information and driving directions 14 days prior to your arrival date. Within those 7 days prior to your arrival, your Estate Manager will contact you via telephone, to coordinate your arrival time, so that we can meet you at the house and provide you with the access codes and review the operations of the house you rented.