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We have received some great compliments and simply cannot resist the temptation of publishing some of them for you. These are from real live people that used our service and took the time to tell us about their experience.

"I would just like to say this year I have been very impressed with the quality of guests you have referred to me. This recent lady seems very nice and all of my guests this year have been great and have treated the cottages incredibly well. It has been a pleasure providing my various rental cottages to such guests. Thank you Owner Direct staff for doing an excellent job."

"The condo has now been sold. Thank you for having found renters for us over the past years. The matches were always excellent and we appreciated your careful process in matching owners to clients.

Kind regards,"

"A quick note to whom ever it may concern, or be responsible for phone Support, when I was first creating our listings on Owner Direct for our cottage back in late January, through the process I had a need near the end to call Support for help finish them and got Cindy. She did a fantastic job and was very helpful and pleasant to work with helping me complete our listings correctly.

To today, when our first Owner Direct booking came in this morning, we had some questions, so called into Support, and who should I get again, but Cindy! Once again she did a fabulous job of clarifying our questions and directing us through the follow-up process for this first booking. Now we know the steps.

I can’t say enough about how lucky you are to have Cindy as a Support person. She is AWESOME! Look after good employees like this, as they are a jewel that needs to be treated accordingly.

Thank you to Cindy, once again."

"That’s what I call customer service!"

"thank you very much for the quick response and thank you also for all the last years service and advertisement of my vacation place in the North Okanagan. I do appreciate very much, you filled my house every season with great people and some of them became friends everything worked so well. What can I say thank you, thank you, thank you.
Have a wonderful day "

"One of the reasons I love dealing with Owner Direct is that the customer service is Exceptional...with a capital E! "

"Thanks, Melanie. . .
It was a pleasure talking to you and thanks for your fast reply. I will let Patricia contact you to make sure everything is as she meant it to be.

Appreciate all of your support. It is incredible. I have to pinch myself a few times a day to make sure your customer service quality is real!"