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We have received some great compliments and simply cannot resist the temptation of publishing some of them for you. These are from real live people that used our service and took the time to tell us about their experience.

"Many thanks for all the help over the past years. One of the best sites for rentals!"

"Hi Deborah, Thank you so much for your effort, which is much appreciated. I have to say that I have a very positive view of Owner Direct so far, because of how easy it was to set up my profile, and more importantly, the fantastic service I've received from you and Cindy. Believe it or not, "customer service" from some of the other sites means either no contact, or that queries are addressed by copying and pasting sections of a manual, which they believe will answer specific questions (and which, without fail, do not!)"

"Good morning gals. We heard about the new ownership of OD and are thrilled all of you are still continuing. We very much enjoy the relationship and your outstanding service."

"Hello Melanie,
OMG, you type fast, and obviously have done this before. Wow! Thank you."

"Thanks Krista, Always great working with you and your group. Thanks again,"

"We used only Owner Direct and were practically full the entire season. They were all exemplary guests – well done! We’re looking forward to next year! Thanks again."

"Thank you, Cindy, for your always stellar service."

"Dear Valued Owner Direct,

Although we are in a delightful ski resort season, I just want to thank the great staff of Owner Direct including Melanie, Cindy, Deborah and Krista for the skilled and personal assistance received thus far. Along with the structure of Owner Direct, this is why I have been highly select in choosing Owner Direct for the ultimate rental of #260155 in Flagler Beach FL (as a sunny, warm and interesting choice in popular Florida).

I am most grateful and hope that everyone remains healthy.

Most Sincerely,"

"We have sold our unit at Big White and I would appreciate you removing the listing from Owner Direct, effective immediately.
It has been an absolute pleasure to work with the Owner Direct staff over the years. The service has been exceptional… always pleasant, efficient, professional and helpful. Thank you all so very much.
Wishing everyone there a lovely holiday season and a happy new year!"

"We just want to thank the staff so much for helpful assistance in the Listing assembly process for the two coastal apartments at Flagler Beach. It is, in fact, no wonder that there were such great management reviews for Owner Direct. And we look forward to kindly hosting some travelers for you."

"Please tell everyone at Ownerdirect that of all the agencies I worked with over the years, Ownerdirect was by far the best. Thank you for that."

"Working with you is really a pleasure. It is so personal. We share common goals and we appreciate your emails. OwnerDirect Vacation Rentals is so different from VRBO where we listed our condo for many years (before their merger with and take-over of the other vacation rental companies.)"

"Terrific! Superb service!!!
Thank you sincerely!
WOW, so much better back office support than other sites, our compliments!"

"Words cannot express how thankful I am to you. You are the greatest company I have come to know. Your mission, helping owners become successful with your informative blogs your ethics and more. Airbnb is no match for your company."

"I just want to thank you for working so hard for all of us during this difficult time. We greatly appreciate all your efforts, we couldn't do without you.
Our ski season is almost over and I count my blessings that I am still able to ski because we skied far more this year because we could not rent our condos as much as we have in the past so we came up and skied.
Once again I want to thank everyone that has worked for us over the past 20 years or more.
Take care of yourselves and enjoy each day to the fullest. "

"I can't tell you how much I appreciate your help with this. You are a Godsend!
I've recommended your website to some guests that are looking for places to stay where I have no room. I love your personal service and ability to help and fairness with pricing."

"Thanks, Melanie. . .
It was a pleasure talking to you and thanks for your fast reply. I will let Patricia contact you to make sure everything is as she meant it to be.

Appreciate all of your support. It is incredible. I have to pinch myself a few times a day to make sure your customer service quality is real!"

"As I mentioned on the phone,we have just SOLD our property this Monday March 1st.. It has been a wonderful place for us for 12 years, and ownerdirect was a big part of it! Thanks for your support and good work with us on the rentals! We could not have done it without your excellent service! We still have Canmore property."

"By far I have enjoyed working with Owner Direct the best compared to any other site! Always a pleasure.Take care,"

"We would like to thank you for your great service over the years, we appreciate all the bookings that you were able to arrange for us. We would not hesitate to recommend your site to others or to use your services in the future."

"Outstanding support as always, thank you Deborah! Keep the bookings coming."

"I would just like to say this year I have been very impressed with the quality of guests you have referred to me. This recent lady seems very nice and all of my guests this year have been great and have treated the cottages incredibly well. It has been a pleasure providing my various rental cottages to such guests. Thank you Owner Direct staff for doing an excellent job."

"The condo has now been sold. Thank you for having found renters for us over the past years. The matches were always excellent and we appreciated your careful process in matching owners to clients.

Kind regards,"

"A quick note to whom ever it may concern, or be responsible for phone Support, when I was first creating our listings on Owner Direct for our cottage back in late January, through the process I had a need near the end to call Support for help finish them and got Cindy. She did a fantastic job and was very helpful and pleasant to work with helping me complete our listings correctly.

To today, when our first Owner Direct booking came in this morning, we had some questions, so called into Support, and who should I get again, but Cindy! Once again she did a fabulous job of clarifying our questions and directing us through the follow-up process for this first booking. Now we know the steps.

I can’t say enough about how lucky you are to have Cindy as a Support person. She is AWESOME! Look after good employees like this, as they are a jewel that needs to be treated accordingly.

Thank you to Cindy, once again."

"That’s what I call customer service!"

"thank you very much for the quick response and thank you also for all the last years service and advertisement of my vacation place in the North Okanagan. I do appreciate very much, you filled my house every season with great people and some of them became friends everything worked so well. What can I say thank you, thank you, thank you.
Have a wonderful day "

"One of the reasons I love dealing with Owner Direct is that the customer service is Exceptional...with a capital E! "