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Owner Direct Vacation Rentals Owner Testimonials and Reviews

We have received some great compliments and simply cannot resist the temptation of publishing some of them for you. These are from real live people that used our service and took the time to tell us about their experience.

3 Bedroom Rental Townhome with Osoyoos Lake Views! Property ID 267010

" You and all the staff at Owner Direct rock :)"

Nidhi, Osoyoos, BC, Canada
3 Bedroom Rental Townhome with Osoyoos Lake Views!

Silver Star Vacation Rental - Property ID 259961

"Thanks...you are wonderful. I've just processed 3 new Owner Direct bookings. We love working with you guys. Thanks"

Diana, Silver Star, BC, Canada
Best Location on the Mountain no Car Required for this Chalet Hot Tub & Laundry - Property ID 259961

Vacation Rental in Sicamous - Property ID 200364

"Many thanks for all the help over the past years. One of the best sites for rentals!"

Deirdre, Sicamous and Mara Lake, BC, Canada

Beautiful Villa in Caribbean Estates, Port Edward, with Private Beach - Property ID 264487

"Hi Deborah, Thank you so much for your effort, which is much appreciated. I have to say that I have a very positive view of Owner Direct so far, because of how easy it was to set up my profile, and more importantly, the fantastic service I've received from you and Cindy. Believe it or not, "customer service" from some of the other sites means either no contact, or that queries are addressed by copying and pasting sections of a manual, which they believe will answer specific questions (and which, without fail, do not!)"

Dorothy, Gauteng, South Africa
Beautiful Villa in Caribbean Estates, Port Edward, with Private Beach - Property ID 264487

Ground Floor Condo on Okanagan Lake with Pool. Summer Special one Free Night - Property ID 264087

"Good morning gals. We heard about the new ownership of OD and are thrilled all of you are still continuing. We very much enjoy the relationship and your outstanding service."

Diana, Vernon, BC, Canada
Ground Floor Condo on Okanagan Lake with Pool. Summer Special one Free Night - Property ID 264087

Indian Palms Property across from Coachella Grounds - Property ID 256714

"Hello Melanie,
OMG, you type fast, and obviously have done this before. Wow! Thank you."

Ian, Indio, CA
Indian Palms Property across from Coachella Grounds - Property ID 256714

Next to Bullet Chair & Village + Beautiful Monashee Mountain View - Property ID 231444

"Thanks Krista, Always great working with you and your group. Thanks again,"

Ryan, Big White, Canada
Next to Bullet Chair & Village + Beautiful Monashee Mountain View - Property ID 231444

The Best

"We used only Owner Direct and were practically full the entire season. They were all exemplary guests – well done! We’re looking forward to next year! Thanks again."

Andy, Vancouver, Canada
The Best "Ski-in Ski-out" on the Mountain in Big White - Property ID 718

Stunning Luxury Beachfront Condo in Puerto Vallarta - Property ID 147898

"Thank you, Cindy, for your always stellar service."

Lee and Wayne, Winnipeg, Canada
Stunning Luxury Beachfront Condo in Puerto Vallarta - Property ID 147898

Ocean At Cinnamon Beach Accommodation - Property ID 260155

"Dear Valued Owner Direct,

Although we are in a delightful ski resort season, I just want to thank the great staff of Owner Direct including Melanie, Cindy, Deborah and Krista for the skilled and personal assistance received thus far. Along with the structure of Owner Direct, this is why I have been highly select in choosing Owner Direct for the ultimate rental of #260155 in Flagler Beach FL (as a sunny, warm and interesting choice in popular Florida).

I am most grateful and hope that everyone remains healthy.

Most Sincerely,"

Jay, Florida
The Atlantic at Gorgeous Cinnamon Beach - Property ID 260155

Big White Vacation Rental - Property ID 108139

"We have sold our unit at Big White and I would appreciate you removing the listing from Owner Direct, effective immediately.
It has been an absolute pleasure to work with the Owner Direct staff over the years. The service has been exceptional… always pleasant, efficient, professional and helpful. Thank you all so very much.
Wishing everyone there a lovely holiday season and a happy new year!"

Anne, Kelowna, BC

Flagler Beach Vacation Rentals - Property ID 260098

"We just want to thank the staff so much for helpful assistance in the Listing assembly process for the two coastal apartments at Flagler Beach. It is, in fact, no wonder that there were such great management reviews for Owner Direct. And we look forward to kindly hosting some travelers for you."

Jay, Flagler Beach, FL
Flagler Beach Vacation Rentals - Property ID 260098

Indian Rocks Beach Vacation Rentals - Property ID 144766

"Please tell everyone at Ownerdirect that of all the agencies I worked with over the years, Ownerdirect was by far the best. Thank you for that."

Gary, Indian Rocks Beach, FL

Big Island Furnished Rental - Property ID 248899

"Working with you is really a pleasure. It is so personal. We share common goals and we appreciate your emails. OwnerDirect Vacation Rentals is so different from VRBO where we listed our condo for many years (before their merger with and take-over of the other vacation rental companies.)"

Linda and John, Berkley, CA
Big Island Furnished Rental - Property ID 248899

Charming Florida Coastal Family 5th Floor Condo in Ocean Village ID 258897

"Terrific! Superb service!!!
Thank you sincerely!
WOW, so much better back office support than other sites, our compliments!"

Cynthia, Netherlands

1br Palm Springs / La Quinta Village Luxury Living in Old Town La Quinta ID 204398

"Words cannot express how thankful I am to you. You are the greatest company I have come to know. Your mission, helping owners become successful with your informative blogs your ethics and more. Airbnb is no match for your company."

Jean, La Quinta, CA
La Quinta Condo for Rent - Property ID 204398

Impressive Spacious Mountain view Condo in Big White, BC ID 194

"I just want to thank you for working so hard for all of us during this difficult time. We greatly appreciate all your efforts, we couldn't do without you.
Our ski season is almost over and I count my blessings that I am still able to ski because we skied far more this year because we could not rent our condos as much as we have in the past so we came up and skied.
Once again I want to thank everyone that has worked for us over the past 20 years or more.
Take care of yourselves and enjoy each day to the fullest. "

Shirley, Kelowna, BC

Full Oceanfront with Sliding Doors to Lanai from Master Bedroom and Living Room, Maui, HI ID 202051

"I can't tell you how much I appreciate your help with this. You are a Godsend!
I've recommended your website to some guests that are looking for places to stay where I have no room. I love your personal service and ability to help and fairness with pricing."

Barbara, Maui, HI

Osa Mountain Village Resort Family Vacation - Property ID 238648

"Thanks, Melanie. . .
It was a pleasure talking to you and thanks for your fast reply. I will let Patricia contact you to make sure everything is as she meant it to be.

Appreciate all of your support. It is incredible. I have to pinch myself a few times a day to make sure your customer service quality is real!"

William, Safety Harbor, Florida
Venice CA Vacation Rental - Property 225374

Cancun Vacation Rentals - Property ID 222506 "First, I must compliment you on your listing site. Although it requires a good bit of work to complete, it is fantastically detailed and allowed me to cover so much more information than any other rental site I have seen. I had gone through the site and listed three properties but with errors that needed correcting. Melanie called me today and carefully walked me through the entire process! I felt like I had my owner private tutor to show me how to use your site correctly. She was very patient with me and answered every question carefully and thoroughly. I am just amazed that she took so much time to help me. She certainly deserves special recognition.

Melanie is great representative of Owner Direct. Please accept my most sincere thanks for her outstanding job!"

Gerald, Cancun, Mexico
Cancun Vacation Rental - Property 222506

Crescent City Condo Rentals - Property ID 9458 "First I would like to compliment you on the truly outstanding job you are doing with your web site. Ease of use A+, Easy access to situation specific help A+, Owner maintenance A+, Customer satisfaction A+, and lastly credit card processing A++++. Thank You - I am listed on 72 travel sites and the GDS via reserv.com and I give you a ranking of #1. I have been meaning to give you your well deserved Kudos."
Richard, Crescent City, CA, USA
Crescent City Condo Rentals - Property 9458

This House Defines Mountain Living. Longterm Rentals, 30 Days Minimum Canmore, Alberta ID 239301

"As I mentioned on the phone,we have just SOLD our property this Monday March 1st.. It has been a wonderful place for us for 12 years, and ownerdirect was a big part of it! Thanks for your support and good work with us on the rentals! We could not have done it without your excellent service! We still have Canmore property."

Daniel, Edmonton, AB

"By far I have enjoyed working with Owner Direct the best compared to any other site! Always a pleasure.Take care,"

Barb, Big White, BC

"We would like to thank you for your great service over the years, we appreciate all the bookings that you were able to arrange for us. We would not hesitate to recommend your site to others or to use your services in the future."

Steve K.

Big White Mountain Resort - Condo ID 231444

"Outstanding support as always, thank you Deborah! Keep the bookings coming."

Ryan, Big White Mountain, BC
Big White Mountain Resort Condo - Property ID 231444

Panoramic View from the Top of La Casa Resort ID 243211

"I would just like to say this year I have been very impressed with the quality of guests you have referred to me. This recent lady seems very nice and all of my guests this year have been great and have treated the cottages incredibly well. It has been a pleasure providing my various rental cottages to such guests. Thank you Owner Direct staff for doing an excellent job."

Michelle, Vernon, BC

Penticton Vacation Rentals - Condo in a complex ID 75377

"The condo has now been sold. Thank you for having found renters for us over the past years. The matches were always excellent and we appreciated your careful process in matching owners to clients.

Kind regards,"

Carol and Ralf, Penticton, BC

Port Renfrew Vacation Rentals - Cottage ID 241309

"A quick note to whom ever it may concern, or be responsible for phone Support, when I was first creating our listings on Owner Direct for our cottage back in late January, through the process I had a need near the end to call Support for help finish them and got Cindy. She did a fantastic job and was very helpful and pleasant to work with helping me complete our listings correctly.

To today, when our first Owner Direct booking came in this morning, we had some questions, so called into Support, and who should I get again, but Cindy! Once again she did a fabulous job of clarifying our questions and directing us through the follow-up process for this first booking. Now we know the steps.

I can’t say enough about how lucky you are to have Cindy as a Support person. She is AWESOME! Look after good employees like this, as they are a jewel that needs to be treated accordingly.

Thank you to Cindy, once again."

Ian, Port Renfrew, BC
Port Renfrew Vacation Rentals - Cottage - Property ID 241309

Puerto Vallarta Vacation Rental Homes - Property ID 209027

"That’s what I call customer service!"

Phil, West Hollywood, CA
Puerto Vallarta Vacation Rental Homes - Property ID 209027

Grindrod Vacation Rentals - Property ID 204089

"thank you very much for the quick response and thank you also for all the last years service and advertisement of my vacation place in the North Okanagan. I do appreciate very much, you filled my house every season with great people and some of them became friends everything worked so well. What can I say thank you, thank you, thank you.
Have a wonderful day "

John, Shuswap, BC
Grindrod Vacation Rentals - Property 204089

Big White Vacation Rental House - Property ID 108139

"One of the reasons I love dealing with Owner Direct is that the customer service is Exceptional...with a capital E! "

Ann, West Kelowna, BC
Big White Vacation Rental House - Property 108139

Venice CA Vacation Rentals - Property ID 225374 "THANK YOU Cory. To you, Deborah, Brenda we want to say that your customer service has no peer. You guys are GREAT! Joyce and I appreciate the goodwill and kindness you have extended us. Warmly,"

Jene & Joyce, Venice CA
Venice CA Vacation Rental - Property 225374

Places to Rent in Kelowna - Property ID 206925 "Just wanted to let you know how incredibly polite and helpful Nikki was today when I called. I was having trouble figuring out how to change my rates and she walked me through it with considerable patience. She's great and I'm sure you already know that!!"
Greg, Kelowna, BC
Places to Rent in Kelowna - Property 206925

Whistler Vacation - Property ID 8971 "Many thanks, and keep up the good work on sending us your clients. Greatly appreciated. Regards,"
Anne, Whistler, BC
Whistler Vacation - Property 8971

Penticton Resort - Property ID 207064 "Just had our first rental last weekend. The group of 8 were great and treated our home with care. They left our home just as clean as it was when they got there. Excellent experience!"
Scott, Penticton, BC
Penticton Resort - Property 207064

Hockley Valley Accommodation - Property ID 203112 "Thank you for your wonderful site. It is great to have so many features and ways to control all the content and handling! "
Thank you, Bart, Mono, ON
Hockley Valley Accommodation - Property 203112

Naramata Vacation Rentals - Property ID 71011 "Good morning, I really like the new site......it is a step up from the other one, as it is easier to use! :) thanks for your support!"
Helga, Naramata, BC
Naramata Vacation Rentals - Property ID 71011

British Columbia Whistler Creek Ridge Property Rental - Property ID 43505 "Thank you for adding the "one time adjustment" to the calendar!! It is way better! "
Mike, Whistler, BC
British Columbia Whistler Creek Ridge Property Rental - Property 43505

Kailua-Kona Vacation Apartment - Property ID 83362 "Mahalo nui loa Owner Direct, We certainly appreciate your service. Have a wonderful Easter."
Neil and Shannon, Kailua-Kona, Hawaii
Kailua Kona Vacation Apartment - Property 83362

Silver Star Accommodation - Property ID 124879 "Thank you for the booking. I will contact the guest this morning. This is our first season with Owner Direct and we are thrilled with your service."
Regards, Martin and Lisa, British Columbia, Canada
Silver Star Accommodation - Property 124879

Coquitlam Lodging - Property ID 115720 "By the way... Your staff is great.. We got an awesome match that Owner Direct and I came up with a new rate and snagged a 82 night stay...
So many thanks, "
D, BC, Canada
Coquitlam Lodging - Property 115720

Kailua-Kona Lodgings - Property ID 74659 "Aloha, Just wanted to say "Mahalo" for all your hard work in renting my properties. Your company is a great asset. Thank you so much."
Bill, Kailua Kona, HI, USA
Kailua Kona Lodgings - Property 74659

Accommodation Whistler British Columbia Canada - Property ID 102851 "Hi Sherri,
Thank you so much for the assistance and the increase! Your website has been a really great resource, and we definitely appreciate your assistance!
Best regards,"
Mei & Candace, Vancouver, BC, Canada
Accommodation Whistler British Columbia Canada - Property 102851

Lake Worth Vacation Rentals - Property ID 108986 "Thanks for your fast work and helpful, fast reply. I love that site and am looking forward to renting through you. "

Dorita, Bethesda, Maryland, USA
Lake Worth Vacation Rentals - Property 108986

Scottsdale Condo Rental - Property ID 94630 "Dear Ladies, Thank you for sending me such nice guests. They were great, and really enjoyed their time here in Scottsdale, and at my condo. The other folks you have sent have been very nice and neat too. I will tell anyone I know who would like their place rented, about your great service. Sincerely,"

Donna, Scottsdale, Arizona, USA
Scottsdale Condo Rental - Property 94630

Home in Radium Hot Springs - Property ID 28734 "I would like to mention how happy we are with both the booking activity that your firm has generated AND the customer service level. You should feel proud of the company and the team that you have assembled.

Thanks for the efforts !! "
Millard, Calgary, Alberta, Canada
Home in Radium Hot Springs BC - Property 28734

Kelowna Apartment for Rent - Property ID 48967 "Thank you for your prompt reply and useful information. I just want to let you know that my association with Owner Direct over the past year has been very positive. Your service is top rate and we are pleased to list with such a professional company. All of the staff have been helpful and caring over the phone or the computer. Much appreciated."
Susan, Kelowna, BC, Canada
Kelowna Apartment for Rent - Property 48967

Condo in Sicamous - Property ID 64624 "Wow,you guys are great! And I just got my first rental through you {two weeks}. Oh, the two week renter could not believe the service he received from Owner Direct. He said he received a call within 2 min. of registering-then another 5 min. from me. "
Jim, Sicamous, BC
Condo in Sicamous - Property 64624

Villas in Cabarete - Property ID 57694 "I just want to take a second to wholeheartedly thank you for all you do! It is absolutely amazing how well we did this year with your service! I am happy and the guests that have visited us were just wonderful... you did something right."
Susanne, Cabarete, Dominican Republic
Villas in Cabarete - Property 57694

Vancouver Canada Vacation Rental - Property ID 55596 "Wow. Amazing. You guys work fast! Great job and thanks."
François, Vancouver, BC, Canada
Vancouver Canada Vacation Rental - Property 55596

Kelowna Vacation House Rentals - Property ID 1724 "Thanks, so much, Owner Direct. That is a great booking for October. Your crew does a great job. Regards,"
Sandra, Calabogie, Ontario, Canada
Kelowna Vacation House Rentals - Property 1724
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