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max 8 guests      3 bedrooms      3 bathrooms
  • Attractions Attributes
    • autumn foliage
    • botanical garden
    • caves
    • churches
    • cinemas
    • coin laundry
    • festivals
    • forests
    • library
    • live theater
    • museums
    • playground
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Game Room
    • Satellite / Cable
    • Television
    • 4 DVD Players
    • ESPN & ESPN2
    • Free Wireless Internet
    • Pool Table
    • Satellite TV
    • DirectTV with Premium Channels
    • 3 19" TV/DVD Combo Players
    • PIng Pong Table
    • NFL Sunday Ticket
    • 5 DVD Players
    • Card Table
    • NFL Red Zone
    • 5 TV's
    • Poker/Game Table
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Deck / Patio
    • Outdoor Grill
  • Pool_spa Attributes
    • Hot Tub
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • freshwater fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • water tubing
    • whitewater rafting
  • Suitability Attributes
    • children welcome
    • non smoking only
    • pets not allowed
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Car Attributes
    • recommended
  • Catering_options Attributes
    • Catering available
  • Dining Attributes
    • Dining Area
    • Dining Room
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
    • Emergency phone number: Medical
    • Emergency phone number: Police
    • Emergency phone number: Fire
  • Health and safety Attributes
    • Enhanced cleaning practices
    • Clean with disinfectant
    • No-contact check-in and check-out
    • High touch surfaces cleaned with disinfectant
    • Towels and bedding washed in water that's at least 60sC/140sF
    • SafeHome (VRMA & VRHP)
  • Living Attributes
    • 2 Jacuzzi Tubs
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Linens
    • Washer & Dryer
    • Comfortable Seating for 6
    • Comfortable Seating for 8
    • 6 Dining Chairs
    • 2 Bar Stools
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • Gas Grill
    • Hot Tub
    • Covered Deck
    • Table with 4 Chairs on Balcony
    • 4 Benches
  • Geographic Attributes
    • Close to Town
    • Secluded
    • Private
  • Convenience Attributes
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 20 Minutes to Dollywood
    • 8 Minutes to Downtown
    • Free Wireless Internet
    • Free Local and Long Distance
    • 25 Minutes To Outlet Malls
    • 15 Minutes to National Park
    • 15 Minutes to Pigeon Forge
    • 10 Minutes to Ober Gatlinburg

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Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2021

Rate Period Nightly
Sep 24 to Sep 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 299 USD
Sep 26 to Sep 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 243 - 269 USD
Oct 1 to Oct 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 349 USD
Oct 3 to Oct 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 278 - 293 USD
Oct 8 to Oct 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 317 USD
Oct 10 to Oct 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 278 USD
Oct 15 to Oct 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 317 USD
Oct 17 to Oct 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 278 USD
Oct 22 to Oct 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 317 USD
Oct 24 to Oct 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 254 - 278 USD
Oct 29 to Oct 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 291 USD
Nov 1 to Nov 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 246 USD
Nov 5 to Nov 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 291 USD
Nov 7 to Nov 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 246 USD
Nov 11 to Nov 13 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat) 306 - 320 USD
Nov 14 to Nov 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD
Nov 19 to Nov 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 320 USD
Nov 21 to Nov 22 Min Stay 2 nights (Arrival only on: Mon, Sun) 293 USD
Nov 23 to Nov 27 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat) 572 USD
Nov 28 to Dec 2 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 258 - 275 USD
Dec 3 to Dec 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 300 USD
Dec 5 to Dec 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 258 USD
Dec 10 to Dec 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 300 USD
Dec 12 to Dec 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 258 - 269 USD
Dec 17 to Dec 20 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 314 USD
Dec 21 to Dec 22 Min Stay 2 nights (Arrival only on: Tue, Wed) 382 USD
Dec 23 to Dec 29 Min Stay 2 nights 572 USD
Dec 30, 2021 to Jan 1, 2022 Min Stay 2 nights (Arrival only on: Thu, Fri, Sat) 572 USD

2022

Rate Period Nightly
Jan 2 to Jan 6 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 - 293 USD
Jan 7 to Jan 8 Min Stay 2 nights (Arrival only on: Fri, Sat) 254 USD
Jan 9 to Jan 13 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 246 USD
Jan 14 to Jan 15 Min Stay 2 nights (Arrival only on: Fri, Sat) 317 USD
Jan 16 to Jan 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 246 - 256 USD
Jan 21 to Jan 22 Min Stay 2 nights (Arrival only on: Fri, Sat) 254 USD
Jan 23 to Jan 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 246 USD
Jan 28 to Jan 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 254 USD
Jan 30 to Jan 31 Min Stay 2 nights (Arrival only on: Mon, Sun) 246 USD
Feb 1 to Feb 5 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat) 254 USD
Feb 6 to Feb 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 254 USD
Feb 11 to Feb 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Feb 13 to Feb 14 Min Stay 2 nights (Arrival only on: Mon, Sun) 320 USD
Feb 15 to Feb 19 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat) 254 - 281 USD
Feb 20 to Feb 26 Min Stay 2 nights 254 - 278 USD
Feb 27 to Feb 28 Min Stay 2 nights (Arrival only on: Mon, Sun) 254 USD
Mar 1 to Mar 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 254 USD
Mar 4 to Mar 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 286 USD
Mar 6 to Mar 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 281 USD
Mar 11 to Mar 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 373 USD
Mar 13 to Mar 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 337 USD
Mar 18 to Mar 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 380 USD
Mar 20 to Mar 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 337 USD
Mar 25 to Mar 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 380 USD
Mar 27 to Mar 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 337 USD
Apr 1 to Apr 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 380 USD
Apr 3 to Apr 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 373 USD
Apr 8 to Apr 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 380 USD
Apr 10 to Apr 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 373 USD
Apr 15 to Apr 17 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 500 - 523 USD
Apr 18 to Apr 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 269 - 281 USD
Apr 22 to Apr 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Apr 24 to Apr 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD
Apr 29 to Apr 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
May 1 to May 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 254 USD
May 6 to May 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 286 USD
May 8 to May 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 254 USD
May 13 to May 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 286 USD
May 15 to May 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 286 USD
May 20 to May 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 286 USD
May 22 to May 26 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 286 - 300 USD
May 28 to May 30 Min Stay 2 nights (Arrival only on: Mon, Sat, Sun) 478 USD
May 31 to Jun 2 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 314 - 328 USD
Jun 3 to Jun 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 320 USD
Jun 5 to Jun 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 314 - 328 USD
Jun 10 to Jun 11 Min Stay 2 nights (Arrival only on: Fri, Sat) 364 USD
Jun 12 to Jun 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 358 - 390 USD
Jun 17 to Jun 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 397 USD
Jun 19 to Jun 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 390 USD
Jun 24 to Jun 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 397 USD
Jun 26 to Jun 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 373 - 390 USD
Jul 1 to Jul 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Fri, Sat, Sun) 572 USD
Jul 6 to Jul 31 Min Stay 2 nights 380 - 415 USD
Aug 1 to Aug 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 373 USD
Aug 5 to Aug 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 380 USD
Aug 7 to Aug 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 342 - 373 USD
Aug 12 to Aug 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 349 USD
Aug 14 to Aug 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 - 281 USD
Aug 19 to Aug 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 320 USD
Aug 21 to Aug 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD
Aug 26 to Aug 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 320 USD
Aug 28 to Sep 1 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD
Sep 2 to Sep 5 Min Stay 2 nights (Arrival only on: Mon, Fri, Sat, Sun) 478 USD
Sep 6 to Sep 8 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 269 - 281 USD
Sep 9 to Sep 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Sep 11 to Sep 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD
Sep 16 to Sep 17 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Sep 18 to Sep 22 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 269 USD

Weekly

2021

Rate Period Weekly
Dec 23 to Dec 29 Min Stay 7 nights 3,441 USD

2022

Rate Period Weekly
Feb 20 to Feb 26 Min Stay 7 nights 1,569 USD
Jul 6 to Jul 31 Min Stay 7 nights 2,288 - 2,497 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

Beautiful The cabin was everything I was looking for. It was secluded, large enough for everyone, was close enough to pigeon forge and Gatlinburg. There were small issues like bugs on basement level (centipede type things, large spiders and ants on main level). Hair left in sink. Nonetheless the party had a great time and the cabin was beautiful for our stay. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 1, 2021 Thank you for the feedback. We certainly apologize for any issues that you had during your stay. We have this noted and will get all of these issues addressed. We hope that despite these issues that you were still able to enjoy your time while in the area!
Reviewed On: 9/1/2021
Infested with millipedes This cabin is truly secluded but it was infested with millipedes. They were everywhere in the hundreds. The WiFi in the cabin did not work and a text message was sent that it would not be fixed during our stay. We had no cellphone service and the landline phone inside the cabin did not work. So, as far as I know, we had no way to call for help in a emergency. Several light bulbs were out in the basement and the alarm for cabin was broken. The beds were also hard as rocks and were extremely uncomfortable. Response from Elk Springs Resort Cabin Rentals; Friday, August 6, 2021 Thank you for sharing your experience with us, Robert. Your review certainly concerns us, as nothing was reported during or after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We did let you know that the internet would not be working during your stay, and we sincerely apologize for this. We are having a millipede migration throughout the area at this time, and we would have gladly scheduled pest control to come out to spray for you had we known there was an issue. We know everyone has their own preference as far as mattress comfort, but certainly will have one of our experienced staff members inspect the cabin furniture. We hope that you were able to enjoy your time spent in our beautiful area!
- Robert V.
Reviewed On: 8/4/2021
Perfect Getaway for a group The cabin was beautiful and had so much to do. It was perfect for me and my group of friends. Our only complaints were that we were informed the day of that we would have no internet for the weekend and the fridge didn’t keep anything cold. We had to start using the freezer just to keep food/drinks cool. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 28, 2021 Kristen, thank you for the feedback. We certainly apologize for any issues that you had during your stay. We could have sent someone out over the fridge issue had we known prior to this. We hope that despite these issues that you were still able to enjoy your time in our beautiful area.
- Kristen K.
Reviewed On: 7/28/2021
Safety concerns We were told we would have a land line, internet , and an alarm on the cabin. The internet did not work . Thus , our cell phones did not work , the land line went through the internet so no function, and we could never set the alarm. The cabin is very isolated. If we needed to call 911 we would not be able to get help. This was a girls trip with little ones and little sleep. Our comfort level was shot! Response from Elk Springs Resort Cabin Rentals; Thursday, July 15, 2021 Thank you for the feedback. We certainly apologize for any issues and uneasiness you had during your stay. It looks like these issues were reported while in house and management gave you a refund for this inconvenience. This has all been noted and we are working with the owner to get the issue resolved!
Reviewed On: 7/14/2021
vaction good Response from Elk Springs Resort Cabin Rentals; Tuesday, June 22, 2021 Thank you for the great review, Kim. It has been a pleasure serving your and your family and we hope to have you back again soon!
- Kim N.
Reviewed On: 6/22/2021
Secluded Hideaway Beautiful location, convenient to park and major towns, making this cabin perfect for all travelers. Beautiful property! Bedrooms are large with plenty of comfortable space. Pool and ping pong tables provided lots of fun when we weren&#x2019;t hiking! Hot tub was nice on tired bodies, though it&#x2019;s smaller than the picture makes it look, so plan for 3 soakers, tops. Beds, however, leave much to be desired. Not sure if <br/>they&#x2019;re old or just super broken down (or both?) but just getting out of bed in the <br/>master suite/loft woke my kids up down below, and they weren&#x2019;t very comfortable.<br/> Pullout sofa in basement was also low quality for sleeping. Each bed has one very nice blanket or comforter, but if you think you&#x2019;ll need extra, you won&#x2019;t find them in the cabin. Same for hot tub towels; enough were provided for the 6 people in our party, but that towel needed used for both hot tub time and shower afterward, so pack accordingly. Kitchen is adequately appointed for very basic cooking, though coffee filters are NOT provided as description says. Grab some at the store if you need your morning cuppa joe! Millipedes have hatched out (early June), so we found it helpful to wear house shoes and shake out any clothes or towels you leave lying on the floor. Cabin has internet provided, but it&#x2019;s too weak to load email, so remote work wasn&#x2019;t possible like we&#x2019;d planned. Cell service is sparse at this location. Ended up having a great off-grid few days that were refreshing! Response from Elk Springs Resort Cabin Rentals; Tuesday, June 15, 2021 We appreciate you taking the time to review your recent cabin stay, Jennifer. We certainly apologize if the beds and sleeper sofa were not comfortable. We certainly will have one of our experienced staff members inspect the cabin furniture. We only provide a certain amount of towels per cabin since a washer and dryer are provided for each cabin. Unfortunately, we do have a millipede migration in this area around this time of year that usually lasts a few weeks. We do have a pest control company that frequently sprays the cabins, but we do understand your frustration. In this mountainous area, cell service and internet are sometimes sporadic, so we do apologize for the inconvenience. We do have several cabins to choose from, and we hope you will make plans to visit us again in the future. Thank you for sharing your thoughts.
Reviewed On: 6/13/2021
Pics don&#x2019;t do justice... Secluded hideaway was everything it boasts plus more. The road to get there was a little scary but we were impressed upon arrival. The cabin was spacious, clean and equipped. Response from Elk Springs Resort Cabin Rentals; Friday, February 26, 2021 We appreciate your feedback, Carla. It is a pleasure to hear that you had such a great stay with us! You definitely chose a beautiful cabin to relax in and enjoy some time away creating memories that are sure to last a lifetime. We hope to share new memories with you. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Carla R.
Reviewed On: 2/25/2021
Secluded Hideaway Great cabin! Very peaceful and clean! We enjoyed our stay! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 3, 2021 Thank you for sharing your experience with us, Dallas. We are delighted to know you enjoyed your recent stay. You certainly chose the perfect cabin for peaceful getaway. Remember as repeat visitors you will save 10% on future bookings. Hurry back new memories are waiting to be made!
Reviewed On: 3/2/2021
Definitely secluded Everything was great except the mattress. The mattress needs to be replaced in the master bedroom and one other room for sure. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 17, 2021 Angelica, thank you for your feedback. We will make sure this issue gets back to the correct department and that we get these issues resolved. We do apologize for any inconvenience this may have caused you during your stay.
- Angelica R.
Reviewed On: 3/16/2021
Wonderful week Amazing stay. Perfectly located between gatlinburg & pigeon forge. Only issue, beds were not comfortable at all. But the couch was!! Response from Elk Springs Resort Cabin Rentals; Monday, February 15, 2021 Chelsea, thank you for reviewing your recent stay with us. We appreciate your feedback regarding the mattress comfort. We will certainly have an experience technician inspect the bedding. We hope you enjoyed your time in our area and hope to see you again in the future.
- Chelsea T.
Reviewed On: 2/14/2021
Can&#x2019;t wait to go back! Very clean, amazing location and fun amenities! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 16, 2021 We are delighted to know you have enjoyed your time at Secluded Hideaway. You certainly chose a great cabin to experience the Great Smoky Mountains in. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 2/16/2021
Gatlinburg Spring Break Enjoyed our stay. Location is convenient to going either to Gatlinburg or Pigeon Forge. Big enough for somewhat large families. Have to lug suitcases up stairs (possibly two floors) to get to bedrooms. I gave sone feedback when we checked out. The kitchen is really lacking things like enough silverware, large bowls, storage bowls, tools for cooking, tools for the grill, etc. Washer and dryer is in basement so could use a laundry basket to carry clothes. Lastly we knew it was in the mountains and somewhat remote but we literally had ZERO cell, internet, and only one tv had signal. Don&#x2019;t anticipate being able to communicate of work while here. Staff was VERY helpful and responsive. Response from Elk Springs Resort Cabin Rentals; Sunday, March 28, 2021 Thank you for taking the time to share your experience with us, Dennis. We are sorry to hear you experienced these issues. Please do not hesitate to contact us during your stay should you find any areas that are not up to par. We provide 24/7 guest assistance to ensure our guests are well taken care of. Please don't suffer, call us. We love assisting our guests! While this cabin does not seem to be be a good fit, we have a great selection of properties with varying locations. Please contact one of our experienced Sales Representatives when you are ready to start planning your next get-away. They will be happy to assist you in finding a cabin that will not only meet, but exceed your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 3/28/2021
Recommend for a nice get away My vacation experience was great the cabin was in great location for peace and quite. The site was awesome my kids loved it here we will definitely be going back soon. Response from Elk Springs Resort Cabin Rentals; Sunday, May 16, 2021 As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Secluded Hideaway is full of great amenities for kids and adults and is in a quiet and relaxing setting. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Angel W.
Reviewed On: 5/16/2021
Secluded Hideaway Overall, we enjoyed our stay at Secluded Hideaway. The cabin is spacious, clean, and well maintained. It is indeed secluded yet just a short drive to Gatlinburg or Pigeon Forge. On the last day of our stay, however, the power to the cabin was inexplicably shut off. After it was determined that power would not be able to be restored, Elk Springs Resort was very cooperative and put us in another cabin for the night. They even provided a partial refund of our rental fee for the inconvenience. I would recommend this cabin and booking with Elk Springs Resort. Response from Elk Springs Resort Cabin Rentals; Friday, June 4, 2021 Thank you for your kind review, Brett. It is great to hear that your recent stay was a successful one. We do apologize for the power outage but we are glad that we were able to accommodate you and your family with another cabin. We encourage guests to book direct and save up to 15% on your booking. We look forward to seeing you again soon!
Reviewed On: 6/4/2021
Secluded hideaway 10/23-10/30/2020 Loved the cabin. The stairs were a little scary. Sad that the hot tub didn&#x2019;t work. Hundreds of dead lady bugs, EVERYWHERE. Not sure what that was about. Otherwise great cabin and experience. Response from Elk Springs Resort Cabin Rentals; Monday, November 2, 2020 Thank you for sharing your experience with us, Aimee. We are sorry to hear you experienced these issues during your stay. We do see an outside vendor had to make a repair to the hot tub. Our technicians are well trained and can handle most repairs, however, from time to time we do have to bring in an outside vendor. We can understand it can be frustrating. Ladybugs are seasonal throughout our area. They were released into the National Park a few years ago. Although we do understand they can be a nuisance, they are harmless. Please call us should this happen again. We are always happy to send a team member out to clean them up. We sincerely apologize for these issues and hope you will consider staying with us again in the future.
Reviewed On: 11/1/2020
Not what they advertised It all started when we walked in after being told our cabin was ready we get their to find maintenance their fixing the dishwasher or trying to.. that dish washer is so load and sounds like it is going to die it needs to be replaced. The cabin was listed as having 3 master sweets it in fact has one the other 2 bedrooms each have a bathroom but one bathroom is on the main floor and the other bathroom is down in the game room that is not a master sweet. One of the blinds was missing on one of the doors and the blind on the kitchen window didn&#x2019;t even have the peice to turn to open it up. You can see daylight in the cracks of all the doors that lead to outside which allows for bugs to come in. All the kitchen chairs were being held to get her with wood glue and screws and were still very wobbley in fact my husband was sitting in one of the chairs and just barely moved and the one leg broke all the way off the chair when we called they came and insted of fixing it or replacing the chair they just took the chair which then made us short a chair. Down in the garage their is a old sofa and broken stand a Christmas tree just thrown in their all of which was very tacky looking.. the game room was listed as having a foos ball table and it didn&#x2019;t even have one I understand things brake and don&#x2019;t get replaced but then they should be removed from the listing their was a dart board which didn&#x2019;t even have any darts. O and to top this all off it says it has a fully stocked kitchen well they need to spend a little money and buy some silverware their wasn&#x2019;t one single normal size fork in their they were all baby forks that is very hard to eat with. This cabin had loads of potential if a little upkeep would have simply been dun. This was our first family vacation since my dad passed away last year and we were all looking forward to this so much and we picked this cabin specifically for the fact it was listed to have 3 master sweets which it didn&#x201 Response from Elk Springs Resort Cabin Rentals; Tuesday, October 13, 2020 We appreciate you taking the time to review your recent cabin visit, Lindsay. It is regrettable that this cabin was not the perfect cabin for you. These items have been reported and will be reviewed by our housekeeping and maintenance staff. We are very sorry that we were not aware of these items during your stay. Our staff is happy to address any items that are not up to par during your stay. Please do not suffer in silence. Call us! We want nothing more than our guests to enjoy their stay and return in the future. The foosball table was broken and has now been removed from our online listing. Thank you again for bringing this to our attention. Again, we apologize that this was not the perfect cabin for you and appreciate you sharing your thoughts.
- Lindsay T.
Reviewed On: 10/12/2020
Owners need to invest some money back into the property I wanted to start by saying that Elk Springs was great to deal with. The property which from what I understand is owned by someone else is in need of some maintenance. One of the stove burners were out, two chairs broke while we were there and one was already missing. This left us with 3 chairs for dinner. On the positive the hot tub was nice. Response from Elk Springs Resort Cabin Rentals; Thursday, January 21, 2021 Thank you, Jason, for sharing your experience with us. We are delighted to know we were able to assist you in every need. We appreciate you reporting any issues with the cabin. We ensure you we have replaced those dining room chairs and repaired the stove eye. We enjoyed having you as our guests, and we hope to work with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Jason C.
Reviewed On: 1/21/2021
Cabin great but don&#x2019;t leave something behind !! Cabin was great, kids enjoyed it. Location was great as well. Only bad thing to say is we left our families Roku behind. Realized it 2 hours into return drive home on Monday May 11th. . Immediately called customer service and they said they put in a report for the cleaning crew to retrieve it. They will call us when they had it in hand. Whelp never heard from them that day. So called the next day Tuesday 12th. Still no cleaning crew had arrived at house but was told she had it in her notes. Called the next day, Wednesday the 13th! Still no cleaning crew had been to house. So I asked if a maintenance person could go retrieve it and was told they were stretched thin that wasn&#x2019;t a possibility. Also was told that guess were to check in this Friday the 15th that a cleaning crew would be out Thursday 14th to clean!!!! I know it may not seem like something important to retrieve but even if it was seems like they didn&#x2019;t care and would retrieve it at their convenience. I tried to be patient and understanding but seeing I doubt they were slammed with reservations due to Covid they could have had someone retrieve it for customer satisfaction. So even if the cleaning crew gets it today will have to wait for it to be shipped. Thanks for being concerned for my property being left at your cabin. Response from Elk Springs Resort Cabin Rentals; Friday, May 15, 2020 We appreciate you taking the time to review your experiences, Eric. It is a delight to hear that you and your family had such a wonderful cabin stay.  We have had a mass increase in last-minute bookings and with limited staff due to COVID-19 we certainly are pressed for time and resources.  We strive to be the best in the business, and our customer service has always been top-notch.  Our staff sent housekeeping out several times to search for the items that you left behind.  We will continue our search for ROKU remote and device. Although lost and found items are not the responsibility of Elk Springs Resort, we do our best to search for items left behind by our guests. We will update you regarding this as soon as possible.  Thank you for sharing your thoughts. 
Reviewed On: 5/14/2020
Absolutely What We Needed! This cabin was everything and had everything we needed/wanted. It was close enough to activities, shopping, grocery stores but "secluded" enough that we got the peace we were so desperately seeking. We loved the amenities, the kids couldn't have been happier, there was enough space to not bother each other, quiet neighborhood, and it came well stocked so we didn't scramble when cooking meals. Even maintenance was extremely helpful and quick. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 27, 2020 We are always thrilled to hear of great family experiences with our resort. It was our pleasure to provide you with luxury accommodations during your visit to the Smoky Mountains. You definitely chose a beautiful cabin to relax in and enjoy some time away creating memories that are sure to last a lifetime. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
- Courtney S.
Reviewed On: 5/27/2020
Thanksgiving in the mountains Very nice the cabin was very comfortable we all had a great time Response from Elk Springs Resort Cabin Rentals; Tuesday, December 15, 2020 Thank you for your kind review, William! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 12/15/2020
Secluded Hideaway - Beautiful cabin & location Great location between Pigeon Forge and Gatlinburg. Only 15 min from National Park. Completely isolated from main roads and neighboring cabins. Nice spacious rooms and beds. Enjoyed the outdoor hot tub, pool table and ping pong table. Would give this 5 stars, but some areas of cabin could have been cleaner. Many dead bugs and centipedes In the basement and laundry area. Centipedes were coming from outside underneath the basement door. Suggest resealing the door and applying bug spray around the cabin. Noticed many cobwebs in the basement bathroom and on ceiling beams throughout the cabin. Also smelled stale cigarette smoke inside the basement and main floor. Bought some Febreeze and that seemed to get rid of it. Overall great cabin and we will come back again. Response from Elk Springs Resort Cabin Rentals; Sunday, July 12, 2020 We appreciate your feedback, Adam. It is a pleasure to hear that you and your family had such a great stay with us! You definitely chose a beautiful cabin to relax in and enjoy some time away creating memories that are sure to last a lifetime. It is regrettable to hear of any cleanliness issues while you were here. We strive to have the best and most clean cabins in all the area. All of our cabins are treated monthly by our local pest control company. We will certainly send our technician out to do an additional spray to ensure there are no live pests in this cabin. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Adam P.
Reviewed On: 7/11/2020
Needs TLC Great location and plenty of room. Place in need of a deep clean and has some maintenance. Appliances faulty. Hot tub not well maintained (smelled). There were little basics on arrival; dish soap, roll of paper towels and a roll of toilet paper for each bathroom for a 4 night stay. Had to buy a sponge to wash dishes, salt/pepper, oil, coffee and filters, laundry detergent (to wash the towels cause there is no towel service) and more paper towels and toilet paper. HUGE brown recluse nesting at entrance. Response from Elk Springs Resort Cabin Rentals; Thursday, July 9, 2020 Thank you for sharing your experience with us, Aghavni. Your review certainly concerns us, as nothing was reported during or after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. If there was anything we could have assisted you with we would have gladly done so. We let each of our guests know we do only provide a starter kit which is good enough for a couple of days. All of our cabins are treated monthly by our local pest control company. We will send our technician out to do an additional spray to ensure there are no live pests in this cabin. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
Reviewed On: 7/9/2020
Secluded Hideaway My family and I thoroughly enjoyed our stay at this cabin. The location is excellent. Please be advised that the road to this cabin is somewhat steep and curvy; be careful! Response from Elk Springs Resort Cabin Rentals; Thursday, December 31, 2020 James, we are ecstatic to know you enjoyed your stay! Secluded Hideaway is a beautiful cabin with great amenities for everyone to enjoy. We hope you choose to stay with us again in the future. Remember, as a returning guest you will receive a 10% discount on future stays!
- James M.
Reviewed On: 12/27/2020
Hiding in Plain Sight We have stayed at this cabin at least a dozen times over the years. We have always enjoyed our stays. The cabin is roomy and comfortable and one of the few places with both a ping-pong table and a pool table. The best amenity is its location, both considering distance from area attractions and seclusion from other cabins. Located not too far off the spur between Gatlinburg and Pigeon Forge, it is a quick trip to either city. But, as the name implies, it is tucked away in seclusion. Sitting on the cabin's porch, you feel miles and miles away from any hubbub. A couple of cabins can be seen down the road but the nearest operating cabin is a football-field distance away. <br/>I could almost give this cabin five stars in every category, but if you want to be picky, a couple things could be improved. The cleaning could be a bit better. Surfaces in view are generally clean&#x2014;just don't look under any furniture. Normally you shouldn't have to do that type of a thorough cleaning every time, but it has been a while. The second thing is the price. It is on the expensive side for a luxury cabin of its sleeping size (8). We have stayed in the area at least two or three times a year for the past almost 20 years, so we're well acquainted with rentals. We would stay at this one more were it about 20% less expensive. But it recently had quite a bit of shoring up work done (which all cabin's need from time to time). And I'm sure that maintenance cost is hoped to be recouped in rental income. So the price is what it is. Considering everything, it remains our favorite place to stay. We'll certainly be back. <br/>Elk Springs offers a 10% discount on repeat visits, which is great. What would be greater is a loyalty program. There are people who do come back to the area yearly. So how about it Elk Springs? Every five stays in your cabins earns another 5% off? Response from Elk Springs Resort Cabin Rentals; Saturday, November 21, 2020 Thank you for taking the time to share your wonderful experience with us, Dan! We are happy to hear you enjoyed your return stay at Secluded Hideaway. Pricing is seasonal and can vary according to when you are staying. This time of year is more expensive then the quieter times due to the beautiful foliage and holiday. Thank you for your wonderful suggestion regarding the loyalty program. We will forward this to our management team to see if this may be something they may want to add. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
- Dan S.
Reviewed On: 11/17/2020
secluded hideaway missed veiw of mountains Response from Elk Springs Resort Cabin Rentals; Thursday, October 1, 2020 Thank you for sharing your feedback with us, David. While this cabin has truly remarkable amenities, it does not have mountain views. This cabin is one of our secluded cabins and is advertised as having a wooded view. We are sorry if there was any confusion. Please contact us when you are ready to start planning your next getaway. One of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed your expectations. Keep in mind, as a returning guest you will enjoy 10% off all future stays.
Reviewed On: 10/1/2020
A Vacation to Remember This birthday getaway for my son turning 4 was beyond amazing. The cabin was phenomenal and my son and the other kids enjoyed every inch of the cabin. The places we visited were just what a 4 year old would dream of. I enjoyed our stay so much I plan on making it a yearly thing Response from Elk Springs Resort Cabin Rentals; Tuesday, December 8, 2020 Mia, we are so glad that we could help accommodate you and your family! Most of all that the birthday boy enjoyed it so much, happy birthday and we look forward to serving you again in the future! Many more memories are left to be made!
- Mia C.
Reviewed On: 12/8/2020
Not Good The cabin was dirty when we arrived. Pet hair was on the sheets, blood stain on the mattress cover, missing comforter in one of the rooms. Spent the first night washing all sheets (even the replacement sheets they brought out). Wifi did not work and when they sent someone out and he was unable to fix it, his response was "welcome to Tennessee". There was a missing chair from the dining room table and a couple of other chairs were falling apart. Only one bedroom has a bathroom in it, so don't get fooled by the 3 "master suites" as advertised. We have made this trip ten straight years and this was by far the worst cabin and management company we've ever dealt with. Response from Elk Springs Resort Cabin Rentals; Thursday, January 7, 2021 Barrett, thank you for sharing your experience. We are extremely disappointed you encountered any issues during your stay. We strive to have the most clean cabins in our area along with the best customer service. We sincerely apologize this was not your experience. Our housekeeping supervisor is aware and it has been addressed. Wi-Fi in our area is not very good. Depending on the location depends on the service and unfortunately service is not great there. We again apologize for your inconveniences and hope you enjoyed your time in the area. Thank you.
Reviewed On: 12/30/2020
Amazing first time Quite beautiful very big Response from Elk Springs Resort Cabin Rentals; Wednesday, January 13, 2021 Thank you for your kind review, Jaushaque! We are happy you enjoyed your stay. We hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Jaushaque M.
Reviewed On: 1/13/2021
Nice Bedrooms!! My experience here was awesome! All of the bedrooms were pretty big and had king beds. I would definitely stay here again. Response from Elk Springs Resort Cabin Rentals; Wednesday, December 30, 2020 Thank you the great review, Jade. We are excited to hear that everything was awesome during your stay, it has been a pleasure! Hurry back!
Reviewed On: 12/29/2020
Secluded Hideaway As a whole, the property was nice. I liked the layout of the cabin and the amenities. I liked the convenience of being central to both Pigeon Forge and Gatlinburg. However, the cabin is in need of repair. The mattresses need replaced, the pool table is badly sloped, the coat rack was broken in two (and fell on my husband), and the recliners on the sectional would not recline. Also, I picked up several pieces of garbage that littered the outside and more was there. If repairs are addressed, I would definitely recommend to others. Response from Elk Springs Resort Cabin Rentals; Thursday, February 4, 2021 Thank you for taking the time to share your experience with us, Deidre. We are sorry to hear you experienced these issues during your stay. Thank you for bringing these items to our attention during your check out call. We can assure you each of these items have been addressed by our maintenance team. Please do not hesitate to contact us during your stay should you find any items that are not functioning properly. We provide 24/7 guest assistance to ensure any issue that arises can be resolved quickly, if given the chance. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Deidre D.
Reviewed On: 2/4/2021
Secluded hideaway Had a couples weekend with our friends without the kids and this cabin was just awesome. Everything was clean and in order and the arrival checkin/checkout process was a breeze. We can't wait for the next trip! Response from Elk Springs Resort Cabin Rentals; Thursday, February 23, 2017 Thank you for your wonderful review, Randall! It sounds like many wonderful memories were made. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Randall W.
Reviewed On: 2/22/2017
It was okay but could have been a lot better The cabin was smaller than the pictures made it out to be and it was called secluded hideaway and was supposed to be alone by itself but we had neighbors beside and behind of us. The tv were all dinosaurs except for the one in the main room. The wifi was slow and could upload anything. Overall the cabin was clean and nice I just expected a little more for the money we paid. I guess I'll do more research next time Response from Elk Springs Resort Cabin Rentals; Saturday, February 4, 2017 Thank you for your feedback, Andrew. We are sorry you were disappointed with your cabin selection. While there are other cabins in the area, there is a large hill behind the cabin and neighbors can't see you, but you may be able to hear some activity and see a cabin in the distance with all of the foliage gone this time of year. The location also offers privacy while you enjoy the outdoor hot tub. We continue to work closely with all of our individual cabin owners to make them aware of guest requests. That being said, we are in the process of upgrading all of the tvs to modern flat screens. As for the internet, due to the cabin's location, there are limited internet service providers in the area. This cabin has satellite internet currently that can slow down the upload speed. We are anticipating the addition of a better option in that respect very soon! Please don't let this experience discourage you from returning for a future stay. We have many other luxury cabins to choose from and offer all returning guests a 10% discount! Contact our sales department when you are ready to book and they will be very happy to assist you in finding the perfect cabin to suit your needs!
Reviewed On: 1/31/2017
Awesome Sauce!! We loved our vacation experience with Elk Springs Resort. The cabin was fabulous, location ideal. Response from Elk Springs Resort Cabin Rentals; Sunday, May 14, 2017 We are so pleased to hear that you were able to have a fabulous vacation! Our number one priority is customer satisfaction and we appreciate you providing us with your feedback. The cabin is centrally located between Gatlinburg and Pigeon Forge which makes it a short drive to local attractions and eateries. We hope to have you back for a return stay in the future!
Reviewed On: 5/4/2017
AWESOME!!! My vacation rental experience was WONDERFUL! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 15, 2017 Thank you for your 5-Star review, Shandel! We are elated to hear your stay was exceptional. We hope you will make plans to stay with us again!
Reviewed On: 3/15/2017
Secluded Hideaway This was our first time renting a cabin and making a trip to the Smokeys. The cabin was amazing!!!! It was clean, luxurious and in a private and beautiful spot! If we had any complaints (and really we didn't) would be the huge hive of carpenter bees on the deck and some of the appliances needed replaced but honestly even these small things wouldn't deter us in recommending it or renting from Elk Springs in the future! We had a great trip! Can't wait to plan our next visit! Response from Elk Springs Resort Cabin Rentals; Monday, April 10, 2017 Thank you for allowing us to be a part of such a special trip, Michael! The Great Smoky Mountains are addictive. Once you experience the true beauty of nature as it is offered in our luxury cabins, you will find yourself drawn back time and again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Thank you for bringing these items to our attention. Each of our cabins are professionally treated by our local pest control company. Although carpenter bees do not sting, we understand they can be a nuisance and will have them treated immediately. Your feedback regarding the appliances will be forwarded also, thank you. We sincerely apologize for any inconvenience experienced and hope to see you again soon.
- Michael M.
Reviewed On: 4/9/2017
Another great experience! Location is perfect! We really felt secluded yet it's 5 minutes drive into town for grocery and restaurants and 25 minutes away from Sugarlands visitor center. Cabin is very spacey and clean, the only thing to keep in mind is the cabin is up in the mountain so WiFi and cell signal arent really available so if you are someone really cannot live without internet, then you might want to consider this. We love it just because it gives the family time to spend with each other instead of its being on the phone. This is the second time we stayed with Elk Springs, and this won't be the last. Thank you for the great service! Response from Elk Springs Resort Cabin Rentals; Friday, September 8, 2017 Thank you for allowing us to be a part of your family vacation YiWen! We are pleased that you enjoyed your cabin stay. It sounds like you chose the perfect cabin to relax and create lasting memories together. After all, that is what we are all about here at Elk Springs Resort. We hope to become your home away from home while visiting the area and look forward to your next visit. Hurry back, new memories are waiting to be made!
Reviewed On: 9/7/2017
Awesome stay We had an awesome stay. The downfall is that there weren't enough disposable supplies to last us for the duration of our week stay. Also, the top floor jacuzzi leaked water into the main floor bathroom. Other than that, the location and cabin were great! Response from Elk Springs Resort Cabin Rentals; Wednesday, June 28, 2017 Thank you for choosing to stay with Elk Springs Resort, Alyssa. We are excited to hear you enjoyed your stay. In an attempt to make our guests aware, we send out several emails that note we only provide a starter supply of paper and liquid items. The cabins are a little different than traditional houses. Often times, if water splashes out of the Jacuzzi tub or showers, it will leak down to the level below. Please do not hesitate to contact us during your stay should you have this issue again while you are our guest. One of our representatives will be happy to troubleshoot with you to see if this may be the cause. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We sincerely apologize for any inconvenience experienced due to these items and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Reviewed On: 6/28/2017
the happy place enjoyed our stay very much the cabin was very nice and easy to find not up on a bluff would recommend to anyone! Response from Elk Springs Resort Cabin Rentals; Wednesday, June 7, 2017 Thank you for your kind words, Patricia! We are so glad you had no troubles finding Secluded Hideaway. We do hope you will stay with us on your next trip to Gatlinburg. Please take advantage of your 10% repeat guest discount at the time of your next booking!
- Patricia S.
Reviewed On: 6/4/2017
Secluded Hideaway Fall Weekend We have always loved this cabin. This was our seventh stay over the last 15 years. Size is perfect, location is perfect, and one of the few cabins with both pool table and ping pong. However, watching it through the years, we are a little concerned about care given it. Outside wood around windows seems to be rotting. Repairs on posts holding up the deck are are cheap makeshift and a little scary. Perma flooring on main level needs to be replaced. Upstairs screens have holes and very loose requiring keeping them closed so lines of bugs stay out. And that's a problem because heating the downstairs to the mid 60s makes the upstairs feel like a furnace. Only one roll of toilet paper for the main level bathroom seemed a little cheap. Old, old decorating accessories also make it look cheap. With a bit more care this could be a luxury cabin, but right now it really is not. But again, location and the ping pong still make it worth it for us. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 14, 2017 Thank you for your honest review, Dan. We are please that you enjoyed your stay at Secluded Hideaway. The location and top-notch amenities are definitely a great combination! It is regrettable that you encountered issues during your visit, however we greatly appreciate you bringing your concerns to our attention. Your feedback helps to ensure that we are constantly improving. I have reported your concerns to our maintenance department and I can assure you they will be addressed. We hope you will consider joining us again during your next trip to The Great Smoky Mountains. We would love the opportunity to show you a true 5 star experience.
- Dan S.
Reviewed On: 11/14/2017
first timer Started out with a bad smell in cabin so we bought air fresheners. we thought it was a luxury cabin but it wasn't. Beds weren't great,television wasn't clear, wifi bad, door knobs bad, pool table bad, foose ball completely destroyed..............etc. I think they just need to update cabin. beautiful place and nice cabin............update please. pictures are deceiving. we always used Gatlinburg falls but heard it needed updated so we tried these. really wasn't clean either. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 2, 2018 Thank you for sharing your experience with us, Curt. We are sorry to hear you experienced these issues during your stay. Thank you for bringing them to our attention. Your feedback has been forwarded to our maintenance and housekeeping departments so that each of these items can be evaluated. Please do not hesitate to contact us should you discover issues such as this in the future. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 1/1/2018
Perfect getaway Secluded hideaway was beautiful, clean and spacious. Had everything we needed for a family of 6. The gameroom was an absolute hit with the kids! I enjoyed waking up every morning and having coffee on the wrap around porch listening to wildlife and feeling the crisp cool air and sun on my face. Will definitely stay here again :) Response from Elk Springs Resort Cabin Rentals; Thursday, November 23, 2017 Thank you for taking the time to share your wonderful experience with us, Brooke! We are delighted to hear you and your family had such an exciting time at the cabin. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Brooke N.
Reviewed On: 11/23/2017
Great location...needs updating. Location of cabin was great, very private. but 1st night LR fireplace wouldnt work at all and electric one in master BR had flame look but did not heat. Maint came 9pm but was unable to fix. Maint came again at 9 next morning & fixed LR.fireplace. 2ND night of our stay the hot tub spa didn't work...again maint came the following morning to fix it. So 2 of our 3 day stay we couldn't sleep in. Very frustrating. Cabin itself was big and beautiful but all 3 beds were uncomfortable and had tiny hard pillows. Looked for more pillows in closets,but those we found were covered in yellow stains. MB closet was full of dusty spiderwebs around the water heater. Most of the bedding and pillows on the couch were old, but the sheets were clean. All fake flowers and silk plants above kitchen cabinets etc were old, faded and dusty. No need to have them...just leave it bare and clean. Kitchen was clean. Maint answered our calls promptly. Check in and out was easy. We appreciated the security system. Was vonvenient to drive to snd from town. Need to ditch the 1980''s decor and replace bedding to make it worth $320 a night. Response from Elk Springs Resort Cabin Rentals; Monday, October 23, 2017 We appreciate your review, Peter. We truly value your feedback as it helps us to improve. It is regrettable that you faced any issues during your stay with us. We truly care about the quality of your stay and it saddens us to hear you faced so many problems. We are truly sorry that the fireplace caused so much trouble, but it appears that the hot tub was working properly on our maintenance man's arrival. I will make our housekeeping team aware of your concerns with the pillows and decorations in the cabin. We always appreciate your suggestions. We are sorry to hear you were disappointed in these aspects of your stay. We hope that you will give us another chance to show you a true 5 star experience. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
- Peter S.
Reviewed On: 10/22/2017
Beautiful Cabin Had a wonderful time! Cabin was beautiful. Hot tub didn&#x2019;t work for a few days but the staff was very persistent with getting it fixed. Game room in basement area was freezing! They could add an electric heater or fireplace. Wirlpool in guest bath obviously had not been used in quite sometime because it had black mold shooting out of the jets when we turned it on. Ended up taking a shower instead. The couch recliner in one end but it the other, so the family would argue over who was going to get that side of the couch. Other than those few minor issues, the cabin was perfect! We would definitely stay there again! Response from Elk Springs Resort Cabin Rentals; Wednesday, December 27, 2017 Thank you for your kind review, Amanda! We are delighted you enjoyed your stay, however, disheartened to hear you experienced these issues. Thank you for your patience regarding the issue with the hot tub. We are happy to report the leak has been fixed and the hot tub is fully functional once again. Thank you for bringing these other items to our attention. We will have one of our skilled technicians address these issues. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Amanda A.
Reviewed On: 12/26/2017
secluded hideaway Beautiful house in the woods. Full privacy,plenty of space. great area for family fun, including ping pong, pool table and game table. Fully secluded but still close to all activities. Within 10 minutes. Response from Elk Springs Resort Cabin Rentals; Tuesday, May 8, 2018 As always, we love hearing about great family experiences! Secluded Hideaway is definitely a great cabin to relax and create lasting memories together. We hope that you will make plans to visit for years to come. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Reviewed On: 5/8/2018
Secluded Hideaway Spring Break 2018 We were disappointed with the check in process. We knew that we weren't guaranteed a 3:00 check in ~ this was stated in the paperwork. We arrived a bit early - hoping that we might get in a little early, or at least by the 3:00 check in time. We received a message that our check in was going to be delayed until 4:30 because they were busy. We went grocery shopping, to dinner, etc. When we arrived at the cabin at 4:30, the cleaning crew had just started cleaning. We sat in the driveway for an additional hour and a half waiting for them to be done. We were not notified that they were still running behind, otherwise we could have adjusted our plans accordingly. Poor communication and very inconvenient. We had a car full of groceries that needed refrigeration and a car full of kids who didn't want to sit in the driveway for another hour and a half waiting for the cleaning crew to finish! Response from Elk Springs Resort Cabin Rentals; Wednesday, April 11, 2018 Thank you for taking the time to share your experience with us, Tracy. We are sorry to hear your check in was delayed. The housekeepers that were scheduled to clean your cabin were delayed at another cabin. We did have to make a last minute change and send another crew out in hopes of speeding up the cleaning process to be able to get you in quicker. We apologize this was not communicated to you, it should have been. We agree, with the proper communication it is easier to plan and adjust to any changes. We pride ourselves in providing exceptional customer service and fell short in this case. We can understand this was an inconvenience and sincerely apologize. We hope you were able to enjoy your time in our area and will consider staying with us again in the future.
Reviewed On: 4/10/2018
Ok at Best This was my first time renting from Elk Springs Resorts via VRBO and I must say I wasn't impressed. The name of the cabin is fitting as it was fairly secluded. However, I wouldn't define this as a Luxury cabin by any stretch of the imagination. Most "luxury" cabins I have rented have always had some basic extras. There were basic kitchen amenities there but to classify is as luxury i would think a little extra thing like salt, pepper, baggies or foil anything really would be nice.There were no extra pillows or blankets anywhere to be found and we ended up having to buy blankets the next day. The heating works but the place is screaming hot in one room and an ice box in the basement. At least a 10 to 15 degree difference. Even with that said the cabin was nice, could certainly use some TLC to truly make it a luxury cabin. I could have gotten over all of the other stuff, but the one thing the just threw off the whole experience was the hot tub. <br/>Which if your going to use the hot tub a one of your main pics and selling points to stay somewhere you should **** well make sure it's clean. We were there with a family of two with 3 kids and of course they were dying to get in the tub (as was I at first). We got them set up and while the adults were in the kitchen we here "Oh gross there is a long hair in here!" I go out thinking no biggy I'll just pull it out. Well to my surprise it wasn't just a hair but rather a huge hair ball (think shower/tub drain type scenario) and not just one but multiple! Plus the water was just cloudy and had "other" particles floating around. So we immediately get the kids out and I go to call Elk Springs Resort to get it cleaned. While I do appreciate secluded, they need to provide a landline up there as there is 0 cell coverage and there Wifi was horrible. I eventually got a call out after having to walk outside in the rain to get 1 bar and Elk Springs did have someone out there within 2 hours to drain and refill but I think that all they Response from Elk Springs Resort Cabin Rentals; Monday, February 26, 2018 Thank you for taking the time to share your experience with us, Brian. We are sorry to hear you were disappointed in these aspects of your stay. We do not provide any grocery items, such as salt and pepper, baggies or foil at any of the cabins. We do include a list of items that are provided in the confirmation emails in an attempt to prepare our guests for their visit. We do provide extra blankets at the cabin and pillows for the number of guests allowed. We are sorry if there were no extra blankets, as this is something that is checked frequently. Please do not hesitate to contact us regarding extra supplies. One of our experienced representatives will be happy to assist you in making sure anything provided is replenished. We also provide 24/7 guest assistance to assist you with matters such as the heat. Often times it may be a simple fix, such as opening up vents. We can understand your concern regarding the cleanliness of the hot tub, however, can assure you the hot tub was cleaned prior to your stay. We require our cleaners to submit a time and date stamped photo showing it was cleaned and we have verified that it was cleaned prior to your arrival. We are happy to see the cleaners were sent out quickly. They did note upon arrival that children had been using the hot tub and found food particles and coins in the bottom of it. These were clearly not present in the photos we have prior to check-in. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area.
Reviewed On: 2/21/2018
Dpw Cabin very roomy , had a very nice experience! Response from Elk Springs Resort Cabin Rentals; Monday, June 25, 2018 We appreciate your wonderful review, Deborah. Secluded Hideaway is definitely a great cabin to relax and unwind from the hustle and bustle of everyday life! We hope you will make plans to visit us again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.
- Deborah W.
Reviewed On: 6/25/2018
Fun Thanksgiving Vacation Lovely cabin with easy access to Gatlinburg and Pigeon Forge. Family room was spacious and accommodated our family of 6 adults and 2 children. Was a little disappointed that one of the three bathrooms was in the basement, while there were 2 bedrooms on the main level. Overall, we really enjoyed our stay. Response from Elk Springs Resort Cabin Rentals; Thursday, December 6, 2018 We are delighted to hear that you and your family had a great stay at Secluded Hideaway, James! You certainly chose a beautiful cabin to relax in and escape the hustle and bustle of everyday life. It would be a pleasure to serve you again in the future. We have several cabins to choose from and the layouts do vary. I'm sure one of our experienced Reservationist will be happy to help you find the perfect cabin for your next visit. Hurry back, new memories are waiting to be made!
- James B T.
Reviewed On: 12/6/2018
Wonderful weekend in the smokies Great family get away with an amazing cabin. Plants to do at the cabin if you don&#x2019;t want to get out but nestled well in between the two cities to be near almost any amenitie. Response from Elk Springs Resort Cabin Rentals; Thursday, July 26, 2018 We appreciate your business and your wonderful review, Jacob. It is delightful to hear that you and your family enjoyed a relaxing visit to The Smokies! We hope you will make plans to visit us again very soon!
- Jacob B.
Reviewed On: 7/24/2018
Weekend with family The location was very convenient for access to Pigeon Forge. Not so much for Gatlinburg. The cabin had all the amenities that we needed. It is nice and large enough for seven or eight people. We enjoyed the pool table and the ping pong table. All of the showers and bathroom seem to work well. The property was taken over by Kudzu and I'm sure is a tough job keeping it cut back. There is not much of a view would be the only downside to this cabin. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 31, 2018 Thank you for your honest review, Cyndi. We are pleased that you enjoyed your overall stay at Secluded Hideaway. You certainly chose a great cabin to relax and enjoy some top-notch amenities for the entire family to enjoy. We appreciate you bringing to our attention your concerns. It appears that the kudzu is already being addressed by our maintenance staff. We hope you will choose to visit Elk Springs again on your next trip to The Great Smoky Mountains.
Reviewed On: 7/31/2018
Great stay at Secluded Hideaway Great location between Gatlinburg and Pigeon Forge. Property was clean and comfortable. One issue was that the refrigerator was a little old and took a day to get to proper temperature and never made much ice so we had to buy our own. Also, tv&#x2019;s were old and didn&#x2019;t have good resolution. Other than that, we enjoyed our stay. Response from Elk Springs Resort Cabin Rentals; Monday, July 9, 2018 Thank you for your great review, Angela. It is a pleasure to hear that you had a nice, relaxing stay at Secluded Hideaway. We appreciate you bringing the refrigerator and televisions to our attention. I have reported your concerns to the proper departments for review. We hope you will plan to visit us again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Reviewed On: 7/9/2018
From bad to worse While driving into Pigeon Forge- about an hour away from our check-in time, we were called by Elk Springs Resort and notified our cabin had suffered rain damage and would not be available for the first of our two-night stay. We were told we would be moved to a different cabin for the first night, then our original cabin should be ready the next day. For a two-night trip, this kinda throws a wrench into everything. So we arrived at the first cabin, unpacked, stayed the night, then packed up the cabin the next morning to move again. SUCKED! Well we made the best of our only full day in the area with plans to check into the new cabin at 3pm. I received a text saying the cabin still wasn&#x2019;t ready but that it should be at 4pm. So at 5pm we started heading to it. I called and called trying to see if it was ready. Finally just as we arrived, I received a text saying it was ready with the door and alarm codes. Well, the door code was wrong. We couldn&#x2019;t get in. We stood around outside the cabin again waiting for a return call from this company. Finally they texted me the correct door code. So we finally got to unpack again and make the most of the one night we had in this cabin. Beds: worn and uncomfortable. Power recliner: didn&#x2019;t work. Overall cleanliness: dustbowl. Staying with Elk Springs Again: Never Response from Elk Springs Resort Cabin Rentals; Tuesday, August 7, 2018 Thank you for taking the time to share your experience with us, James. We can certainly understand your frustration with the issues during your recent stay. We recently had heavy rainfall and a leak in the roof was discovered. Although we try our best to make sure you stay in the cabin booked, this was not possible due to the leak. We did notify you as soon as this was discovered, and worked with you to find the best solution. We were able to move you to another cabin for the first night, while our technicians repaired the leak. We do see where you sent a text letting us know the door code was not working, however, also see that the representative replied with a back up code within a minute and a half of receiving your text. That is the type of service we pride ourselves in. Although the situation was not ideal, this is not something we could have anticipated. We do feel that it was handled to the best of our abilities, while making sure you were updated throughout the process. We are happy to see that our management team approved a 10% refund for the issue and this has been credited back to your account. We sincerely apologize for the inconveniences you experienced during your stay and hope you will consider staying with us again in the future.
- James I.
Reviewed On: 8/7/2018
A gem Fantastic! Response from Elk Springs Resort Cabin Rentals; Saturday, January 26, 2019 We are delighted to hear you had such a great stay at Secluded Hideaway! We hope you will make plans to visit with us again very soon.
- Cloressa D.
Reviewed On: 1/26/2019
Amazing place It was an amazing place. Everything was great except the ice machine and the garage door was not working. Response from Elk Springs Resort Cabin Rentals; Monday, November 5, 2018 Thank you for your wonderful review, Esperanza! We are happy you enjoyed your stay, however, disheartened to hear you experienced these issues. Please do not hesitate to contact us during your stay should you experience issues such as these in the future. We provide 24/7 guest assistance to ensure any need that arises can be addressed quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Esperanza G.
Reviewed On: 11/3/2018
Great Cabin! My family and l really enjoyed ourselves. Wish we would&#x2019;ve stayed longer. Response from Elk Springs Resort Cabin Rentals; Monday, August 19, 2019 Thank you for your fantastic 5-star review, Tyeshia! We are pleased to hear you had such a great cabin stay. We really enjoyed having you as our guests and it would be a pleasure to serve you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Tyeshia R.
Reviewed On: 8/18/2019
Nice and convenient location We enjoyed our long weekend at Secluded Hideaway, but the description in misleading. Twice it mentions 3 master suites. There is only 1. We had three couples so we were each wanting our own bath. The upstairs room is the only suite. Also the decor is severely lacking. This house has so much potential. The location is perfect! Response from Elk Springs Resort Cabin Rentals; Thursday, April 4, 2019 Thank you for your honest review, Christie. We apologize if you feel there was any misleading information. This cabin does have three king size bedrooms with amenities within those bedrooms. We appreciate your feedback regarding the decor. I have forwarded this along to the proper department to be reviewed. As you know, we have many cabins to choose from, and I am sure one of our experienced Reservation Specialist will be happy to help you find the perfect cabin for your next getaway.
Reviewed On: 4/4/2019
Secluded hideaway Excellent Response from Elk Springs Resort Cabin Rentals; Monday, April 1, 2019 We are delighted to hear you enjoyed your recent stay at Secluded Hideaway! It would be a pleasure to serve you again in the future.
- Angela H.
Reviewed On: 4/1/2019
good with some issues the cabin is beautiful and comfortable. some issues with wifi and unable to stream anything on to the tv. i understand the concept of low lighting but it is too low n dull. overall it is good but not great. the cushions on the couch and the chairs are dirty n stinking. beds are well made. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 23, 2019 Thank you for taking the time to share your experience with us, Srujan. We are sorry to hear you were disappointed in these aspects of your stay. This cabin has satellite internet, as high speed internet is not available in this location. We can understand this can be important for some of our guests and try our best to ensure our guests are aware. It is noted on the website information for this cabin: *** Satellite Internet - Internet is adequate for basic browsing and email but not for streaming or work from home use***. We are sorry if there was any misunderstanding on this. Thank you for your feedback regarding the couch and chairs. We will have those inspected immediately. The furnishings are checked frequently to ensure they are in good condition. We also appreciate your suggestion regarding the lighting. Please do not hesitate to contact us during your stay should you need our assistance. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Srujan N.
Reviewed On: 4/23/2019
Secluded hideaway The cabin was in the perfect location, secluded but within 10 mins to both pigeon forge and Gatlinburg. The only complaint I had is although the cabin was spotless, we did spot couple of pest. Possibly from uncleanliness or just being in a wooded area. I&#x2019;d rate my stay 4/5. Response from Elk Springs Resort Cabin Rentals; Sunday, June 9, 2019 We appreciate your kind review, Lajordan. It is delightful to hear you enjoyed your recent cabin stay. You certainly chose a beautiful cabin to relax in and create memories that are sure to last a lifetime. Although we do have our cabins treated monthly for common household insects, in the mountains, they are very common and it really is impossible to completely eradicate them. We are pleased that this did not cause a horrible nuisance. It was truly a pleasure to have you as our guests, and we would consider it an honor if you chose to stay with us again on your next trip to The Smokies. Remember as repeat visitors you will receive 10% off your next booking. Thank you!
- Lajordan H.
Reviewed On: 6/5/2019
Vacation :) We had a great time :) the cabin was very nice. I will be returning :) Response from Elk Springs Resort Cabin Rentals; Tuesday, October 1, 2019 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and can't way for you to stay with Elk Springs again on your next trip to The Great Smoky Mountains. Remember as repeat visitors you will save 10% on future bookings. Thank you!
- Megan H.
Reviewed On: 10/1/2019
Wonderful Experience We stayed in Secluded Hideaway on Labor Day Weekend. The cabin is very beautiful. Close to Pigeon Forge. It was exactly as advertised. Had everything we needed. We had 8 people and stayed comfortably. The staff called when we got there to see if we had any issues, very professional. Not one issue with anything. This is our first stay with Elk Spring Resort, but it wont be the last. Will be our go to place from now on. Thank You for the great experience. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 4, 2019 It was our pleasure to provide you with luxury accommodations during your visit, Michael. Secluded Hideaway is a great cabin to relax and enjoy the mountains in. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
Reviewed On: 9/4/2019
Couples Retreat I have visited other cabins in the past and this one was a far better experience above all. Everything about it was absolutely beautiful. Response from Elk Springs Resort Cabin Rentals; Thursday, December 12, 2019 Thank you, Stephanie, for your kind review. We are delighted to know we exceeded your expectations. We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
Reviewed On: 12/11/2019
wonderful time We really enjoyed our vacation plenty of room for all of us.
- Debra D.
Reviewed On: 1/6/2015
wonderful cabin the cabin was beautiful and would stay there again, however i thought that the inside needed a bit more detail in cleaning.. the cobwebs were black and the accumulation of dead flies on the window sills needed to be taken care of. We would stay with your resort again
Reviewed On: 6/7/2015
Great house and location, but had an insect problem We had an excellent stay and really enjoyed the house. We felt as though we were away from all the " hustle and bustle" that comes from PF, and Gatlinburg. We also felt as though we were close to either destination. So overall we felt like the location was great. We enjoyed the views, king size beds, hot tub, and the games located down stairs. The only negative thing I can say is there was a stink bug problem especially upstairs. During the two night stay there were approx twenty stink bugs killed. While sleeping the second night one of the guests had one in her hair, and was unable to sleep after killing it, due to fear of more bugs getting on her. Besides the insect problem we liked it. I personally liked the express check-in and check-out.
- Kody S.
Reviewed On: 12/23/2014
Recommended to Anyone! This cabin housed me and my college friends for a very fun winter weekend. The game room downstairs was awesome and the cabin was less than 10 minutes away from the Gatlinburg strip where we visited! The cabin itself was very clean and very beautiful.
- Amanda A.
Reviewed On: 1/13/2015
Secluded Hideaway Family from different parts of the country got together in Secluded Hideaway for a mini-vacation. The rooms were well appointed, and the kids loved the game tables! Oh, yes, and the hot tub was wonderful!!!
- Maureen R.
Reviewed On: 12/2/2014
Amazing Vacation What a great cabin. We had plenty of room and plenty for everyone to do. Great game room to keep the kids occupied. Only issue we had were a few bug incidents but nothing major, to be expected. Very close to both Gatlinburg and Pigeon Forge.
Reviewed On: 1/3/2015
The Pictures Don't Do it Justice This cabin's name befits it. It is half way between Gaitlinburg and Pigeon Forge and very secluded. It is a great cabin with everything situated in the right place. My only suggestion would be to bring a DVD for the main bedroom if you want to watch movies in bed. The site needs better pictures.
- Craig R.
Reviewed On: 12/28/2014
Wonderful Stay! We had a great stay at Elk Springs Resort over New Years. The cabins were in great condition and in a great location, which were two very important factors. All of the amenities were in perfect working order and the kids loved the play room and theater rooms. The adults loved the large living spaces, TVs and cooking area. We were a large group and the house was conducive to spending a lot of time together in one room. I would definitely return and would never consider staying anywhere else.
- Cori B.
Reviewed On: 1/5/2015
Secluded Hideway - HORRIBLE EXPERIENCE When we arrived, we had to call them, twice asking about our check in. They informed us that the cabin was not ready for check in and had not been cleaned. We drove 4 hours and then had nowhere to go, as the cabin was supposed to be ready for check-in no later that 3:00 p.m. We finally we able to get checked in a little after 6:00 p.m. The hot tub didn't work, the security system didn't work - the security company called us several times about problems with the system. The fireplace didn't work. The grill outside was caked in food and disgusting. The bedding wasn't clean either. We have been waiting 5 days for a call back from the manager and have called everyday trying to speak to a manager and we are told, "We'll have someone call you." GOOD LUCK if you chose to stay at this resort in their cabins. Gatlinburg and Pigeon Forge have tons of other options and my best advice to you would be to look elsewhere unless you wish to be disappointed and ripped off. If I could give a rating of zero stars, I certainly would. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 27, 2017 We certainly appreciate your feedback, Morgan. We truly care about the quality of your stay. We sincerely apologize for the experiences you faced while here in our cabin. We think you will be impressed with the changes we have made since your last visit with us. Although we did offer compensation for the issues you faced, we hope you know it was not our intention to disappoint you. Thank you for sharing your thoughts with us.
- Charles L.
Reviewed On: 3/31/2015
Girls Weekend! The place was very beautiful! We enjoyed the views and the place had plenty of space. They need to update the bedroom TV, it's old and has a fuzzy picture. The gameroom was fun with the pool table, Ping-Pong table, and card table. A couple of the chairs were broken, and they could use some new Ping-Pong paddles..but we still had lots of fun. You should NOT leave food outside. We had an empty cooler, but still got a visit from a momma bear a 3 cubs! ;) Response from Elk Springs Resort Cabin Rentals; Thursday, September 17, 2015 Thank you for the review Angela. We are working on getting the tv upgraded and if the chairs can't be repaired, those will be replaced as well. We have had many guests reporting visits from bears, so we are glad that you followed the rules and didn't leave any food outside, or they may have stayed awhile longer.
- Angela D.
Reviewed On: 9/16/2015
Amazing Stay Secluded Hideaway is a very spacious and modern cabin. Love the amenities and the size of the bedrooms. Very quiet and cozy on the lower portion of the mountain. Hot tub and game room were great for hanging out with friends. Cabin also comes with a security alarm if you worried about that kind of thing. Response from Elk Springs Resort Cabin Rentals; Wednesday, August 26, 2015 Thank you for the 5-star review Ryan. We appreciate you letting us know about your positive experience with your cabin stay at Secluded Hideaway. It sounds like you made the perfect choice for some time away with friends!
Reviewed On: 8/25/2015
Awesome weekend Awesome weekend and awesome cabin! This cabin was wonderful! Great location in between Gatlinburg and Pigeon Forge. Very clean and plenty of room for our family of six. The cabin was very clean and the amenities were perfect. The staff members were very professional and courteous. We will definitely book through this company for our next adventure. Response from Elk Springs Resort Cabin Rentals; Wednesday, July 15, 2015 We are pleased that you chose Elk Springs resort for your vacation destination! We pride ourselves in cabin cleanliness and providing excellent customer service, so we appreciate you letting us know what a fine job we are doing! Looking forward to having you back on your next adventure.
Reviewed On: 7/14/2015
Secluded but the driveway is not safe when unlit ?? Secluded Hideaway is a beautiful cabin unfortunately when we were there the lights that were along the driveway were not working at all (missing light bulbs & others wouldn't come on) therefore it made it very difficult for us to see at night heading up the steep driveway! We actually almost wrecked the vehicle on two different occasions!! We contacted maintenance at elk springs resort. The customer service representives were EXCELLENT with our issues but unfortunately they had to contact an outside vendor & the issue was not resolved while we were there!! I would never stay at this cabin again because of that reason. I did not report the cleaning issues but I feel like the cabin had not been used in sometime. There were cobwebs all throughout the cabin, dead stinkbugs and ladybugs in the window seals and floors! I've owned a cleaning business myself for 15 years. I felt like they could've done a better job. The reason I did not contact housekeeping was because we got in late Wednesday night and were exhausted and had a full schedule and I just didn't really feel like taking the time to call after calling maintaintence three other times for nonworking light bulbs around the deck, water laying in the bottom of the dishwater, and of course the driveway. BUT we did stay in another elk springs resort property for our honeymoon in May 2014 called Fontana and it was excellent and I would highly recommend that. Due to the satisfaction of our last stay in May 2014 we will give Elk Springs resort another try even though our past stay at Secluded Hideaway was not satisfactory. Thank you ?? Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 Thank you for your honest review, Lisa! I am sorry to hear you experienced these issues. We think you will be pleasantly surprised with the improvements we have made since your visit. We are honored that you would consider giving us the opportunity to show you a true 5-Star experience.
Reviewed On: 11/24/2015
Secluded Hideaway Stay/6 Adults/5 Nights I just returned from staying at the Secluded Hideaway. I really enjoyed the stay. You feel like you are truly secluded while at the cabin; when in actuality you are only 5-15 minutes away from most attractions in Gatlinburg and Pigeon Forge. Check-in time is 3pm. They call you when the property is ready and give you the alarm code. I got my call around 3:20pm so not bad at all. The cabin was very clean upon arrival. It wasn't spotless, but I've yet to stay somewhere that was. The cabin itself is beautiful. More inside than out, but I didn't plan on sitting in the parking area and staring at the outside so again no complaints. I didn't have to speak to management about any issues so that's a good thing too. The cabin comes with plenty of dinnerware and utensils plus a small assortment of pots and pans. The only thing missing is there was no frying pan/skillet. I had to fry bacon in a small pot. Not an ideal way to do it but no big deal though. I only have two real complaints about my stay. The cabin description states 5 DVD players. One for each tv. There were only 2. One in the living room and one in the master bedroom. Not a super big deal since I had older teens with me, but it might be if you have smaller kids. The other complaint is while cabin has free Wi-Fi, it's so slow it's practically useless. It took me an average of 15 minutes to download my e-mail. Accessing a website was impossible. My wife and I still have to keep in touch with work via the internet even while on vacation. With a super slow Wi-Fi connection and no cell phone service at the cabin(we have AT&T)going into town to hop on Wi-Fi at McD's or somewhere was a huge inconvenience. The kids brought their laptops to use Netflix; which would've been useful since there were no DVD players in the bedrooms, but the app wouldn't even load. I would still recommend you give this property a chance. It's beautiful, quiet and very conveniently located. The game room and hot tub were also a plus. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 4, 2015 Thank you Mark! We apologize for the shortage of frying pans and DVD players in the cabin. Over time, these items may break and it appears they were never replaced. We will be sure to have this cabin stocked with the right amount of items going forward. As for the Wifi, we find that most of our connection problems are laptop related. Just a couple of notes for future reference....a phone call could have resolved the minor issues that you mentioned. Our maintenance staff response time is usually 30 minutes or less. They would have gladly came out to the cabin to check your wifi connection and to bring you the frying pan and DVD players. Aside from these inconveniences, we are happy that you still had a wonderful stay at the cabin.
Reviewed On: 8/3/2015
4th Of July Family Gathering This home has everything it promises. Management was great as well. With that said, I only have a couple of issues. The house could use a really good spring cleaning, but all the important items (bedding, bathrooms, kitchen etc. we're spotless). Also, everything is made of wood (floors, walls ceilings) so there is nothing to a absorb sound. If you are a light sleeper, I recommend bringing a sound machine to keep by your bed. With that said - I would definitely stay here again.
Reviewed On: 7/7/2015
Fall Vacation Well although I loved this cabin, it did have some issues. First off two of the beds were awful. One bed was like a broken down horse all saggy in the middle even after we flipped the mattress and it creaked like horror movie stairs. The other one had two or three layers of foam placed in the center to compensate for its broken down state which only made things worse due to my "princess and the pea" syndrome. None of the sheets fit the beds correctly they were all to small. My other issue with the cabin was dust and cobwebs. I know spiders are fast but come on, some one is cleaning these places after every use. Look up people!! All of the curtains were covered in dust. Cobwebs draped most of the ceilings. The laundry had a giant 12 to 15 inch long cobweb above the washer. I knocked it down. That being said the cabin is beautiful and spacious. The locations is great. Its really peaceful. I would recommend it to friends just not if they have bad backs or allergies. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 I am sorry to hear you experienced these issues, Leslie. We think you will be pleasantly surprised with the improvements we have made since your visit. We hope you will consider giving us the opportunity to show you a true 5-Star experience during your next visit.
Reviewed On: 11/17/2015
Secluded Hideaway a Winner This is our second year coming to Secluded Hideaway from NJ for Christmas week and it was just as enjoyable this time. There was a new grill on the patio that I got to use because we had abnormally warm temperatures. We did have a couple of minor maintenance issues but they were all taken care of with the utmost urgency. Response from Elk Springs Resort Cabin Rentals; Sunday, April 10, 2016 Thank you for choosing Elk Springs Resort for your Christmas celebration. The warmer weather was a treat this year, it was the perfect grilling weather. We are always happy to assist you if you should ever have any issues at the cabin. Our guests are always our top priority. We strive to ensure that each stay is exceptional and stress free. We hope you will continue to make Secluded Hideaway a Christmas tradition for many years to come.
- Craig R.
Reviewed On: 1/7/2016
Secluded Hideaway Weekend The home was huge and beautiful with beautiful surroundings...only issues to state were that the fireplace did not work, the large living room couch had scratches on several cushions, the TV in one bedroom did not work, and the upstairs bathroom had many wasps living up there. Response from Elk Springs Resort Cabin Rentals; Saturday, October 31, 2015 Thank you for your feedback, Cindy. We would have welcomed the opportunity to fix these issues for you while you were our guest. When they were reported by you upon checkout, maintenance was dispatched and found the timer that operates the fireplace needed to be replaced. The bedroom tv was working and they sprayed the wasps in the upstairs bathroom. We have 24 hour service at Elk Springs Resort and want you to know, for future reference, that we are just a phone call away. It is our hope that you will make us aware of any issues, so we can fix them right away to make your stay with us as enjoyable as possible. We sincerely appreciate your business and hope you will return again.
- Cindy W.
Reviewed On: 10/29/2015
PERFECT FOR ALL MY SISTER GETS THIS TRIP FOR US FOR CHRISTMAS SO WE WERE IN THE SPIRIT WHEN WE ARRIVED, BUT THIS CABIN WAS PRIVATE, ROOMIE INSIDE AND PERFECT FOR THE KIDS TO PLAY GAMES DOWN STAIRS WHILE THE ADULTS WENT TO BED UP STAIRS AND NEITHER WAS BOTHERED BY THE OTHER. PERFECT VACATION. WE NEVER LEFT THE CABIN ONCE WE ARRIVED. WE HAD NO REASON TO. NOW THAT'S A PERFECT VACATION. THE ONLY PROBLEMS WE CAME ACROSS WAS THAT THE FIREPLACES DID NOT WORK AND THE LIGHTS ON THE OUTSIDE PORCH DID NOT WORK FOR THE COOK OUT. WE HAD TO USE OUR PHONES FOR OUTSIDE LIGHT SINCE WE DIDN'T BRING FLASH LIGHTS. Response from Elk Springs Resort Cabin Rentals; Tuesday, June 13, 2017 We are delighted to hear you enjoyed your stay with us, Tommy. We certainly agree! The Secluded Hideaway cabin is perfect for gathering together and creating lasting memories. Thank you for choosing Elk Springs Resort. We hope you will make plans to visit again soon!
- Tommy B.
Reviewed On: 12/23/2015
Secluded Hideaway Review Perfect spot to get away from the downtown area and relax at the end of each day. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 14, 2015 Chris, it sounds like you made the perfect cabin choice for a relaxing getaway. It is our pleasure to provide you with a 5 star experience! We look forward to having you back as our guest again. Thank you for taking the time to give us this review!
- Chris D.
Reviewed On: 10/8/2015
Great Vacation Rental in Gatlinburg,Tennessee The location of the property was close to Pigeon Forge, Gatlinburg, and the Great Smokey Mountains National Park. The house was very clean, and the online description was accurate. We enjoyed the pool table, ping-pong table, and hot tub. It was nice to be close to all of the restaurants and shopping, but still be on a quiet and secluded road. We were able to enjoy the hiking and waterfalls in the area, such as "Grotto Falls" and Metcalf Bottom's Picnic Area. In addition, we loved the "Dixie Stampede" show in Pigeon Forge and the "Uber" Park in Gatlinburg. This part of Tennessee has a lot of different activities, for both tourists and nature lovers. We would like to come back again! Response from Elk Springs Resort Cabin Rentals; Saturday, June 25, 2016 Thank you for your wonderful review, Tami! We love to hear you were able to enjoy so many of our attractions and trails during your stay. There are a lot of hidden gems in our area; from waterfalls, to caverns, to trails for every experience level. Please come back and visit with us often. Keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
Reviewed On: 6/20/2016
SECLUDED HIDEAWAY We have been staying with Elk Springs for the past 6 years and love there cabins.<br/>This year we stayed in Secluded Hideaway for 9 days during the Christmas/New years with my wife and 2 kids to hope to see snow(which we did).<br/>The Cabin was nice as long as you do not need wifi,(which I had to being gone from work for so long) i could not send or receive emails most of the stay.And the kids could not use there iPad's(which made my wife and myself's trip terrible because all they wanted to do was fight).<br/>Elk Springs sent there on site maintenance guy out several times to try to fix it.But could not.They even called and had the network company out to try to fix it.But no luck.They said the cabin owners need to buy a new modem.<br/>Sounds like that is not going to happen anytime soon because the owners are too cheap to do it!! In fact all but 1 of the Tv's are so out dated,i think they bought new ones for there house and put the old ones in there Cabin.<br/>So besides having to go into town to use my computer for work and the kids not able to use there electronics.The cabin was beautiful.But i will never be back to this cabin!! There are way too many nicer ones out there!<br/>Elk Springs did all they could do and did apologize several times about the situation.But there hands where tied.<br/>We will be back next year to Elk Springs but not to Secluded Hideaway. Response from Elk Springs Resort Cabin Rentals; Saturday, January 14, 2017 Bobby, as you stated in your review, we have apologized several times and went out of our way to try to get you internet during your stay. We all felt terrible that we couldn't fix this for you. Most of us are parents too and know what happens when kids get bored. Some areas of the Smoky Mountains are very limited on choices for internet service providers. This particular cabin has satellite wifi and was not receiving a good signal. These satellite wifi systems have data plans on them that seem to slow down toward the end of the month when all of the data has been used up by previous guests. I personally spoke to the owner who is trying to find another provider to supply internet to this cabin. We understand the need for wifi in this day and age and know how extremely frustrated you were. We would love to have you back again. We have over 100 other cabins to choose from and would be happy to assist you in picking out the perfect one for you and your family. I bet your kids would love one of our pool cabins!
- Bobby A.
Reviewed On: 1/10/2017
Short but Sweet! We stayed in Secluded Hideaway for just a weekend. The cabin was nice and tucked away. The cabin was equipped with everything you would need for a weekend. They had plenty of cooking essentials and basic toiletries. The only takeaway was that the jacuzzi did not work. Or at least we couldn't figure out how to turn it on. I would suggest maybe the resort could display instructions on how to operate the jacuzzi for future guests. Response from Elk Springs Resort Cabin Rentals; Monday, March 14, 2016 We are happy you enjoyed your visit in the Great Smoky Mountains. Please feel free to contact us during your stay if you have questions or need assistance with any of the amenities in the cabin. We appreciate the opportunity to ensure all of the amenities are working properly for each stay.
- Zakiyyah U.
Reviewed On: 3/8/2016
Beautiful! I highly recommend My husband and I spent 4 days here for our 10 year anniversary in February. It was an unseasonably warm 70 degrees and sunny, the view was great. Everything was extremely clean and in good working order. We were really sad to leave and wish we lived closer so we could return often. <br/>The only comments I have for others who are thinking of staying are that it isn't as secluded as I had thought from the description. Two cabins can be seen from this one, although they are quite a ways off. If there were leaves on the trees, likely you would not be able to see them at all. Also, definitely bring dishwashing tabs if you want them. They literally left 1 for us. Response from Elk Springs Resort Cabin Rentals; Wednesday, February 8, 2017 Thank you for your review following your stay last February. We hope that you can come stay again!
- Jessica A.
Reviewed On: 3/3/2016
Much needed getaway! Relaxing and stress free. Cabin lived up to its name! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for your kind review, Braden! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
Reviewed On: 7/25/2016
Secluded Hideaway 2016 Overall, very enjoyable. Satellite internet was extremely slow. I don't know if that was because of it being satellite or because the satellite dish was full of bird poop. I expected HD TVs in all locations. Basement still had old projection screen TV that wasn't didn't have a good picture and bedroom TVs were the old CRT type TVs. The dishwasher was a little loud for being in the main TV and family sharing area. A few minor inconveniences, but would be nice to upgrade those. Response from Elk Springs Resort Cabin Rentals; Friday, March 3, 2017 Thank you for sharing your experience with us, Ted. We appreciate your feedback as it helps us to improve the quality of each stay. We are sorry to hear you experienced these issues during your stay. We have forwarded your suggestions to the appropriate department to see if these items can be updated for our future guests, thank you. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to our Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you again soon.
- Ted M.
Reviewed On: 7/9/2016
Beautiful cabin Very beautiful cabin and a great secluded location. Cabin was not clean it was just swept over. Sheets, comforters, pillows were very filthy and looked as if they had not been changed. Couches on lower level were full of candy, chips and chocolate. I did notify office and comforter and sheets were brought out and dropped off. Emailed management and have heard nothing back from them. Response from Elk Springs Resort Cabin Rentals; Sunday, March 12, 2017 Thank you for sharing your experience with us, Cynthia. We appreciate your feedback as it helps us to improve the quality of each stay. We can assure you, the housekeepers that prepared this cabin for your visit are no longer employed by us. This type of cleaning is certainly not up to our standards and will not be tolerated. We sincerely apologize any discomfort experienced due to these issues and hope you will consider giving us another try during your next visit to our area.
- Cynthia J.
Reviewed On: 6/27/2016
DO NOT STAY HERE They ruined our vacation. Fraudulent advertisement, no response to service calls. They advertised free wifi but it did not work. We called twice on our very first day and 4 more times during our weeke stay and they had no response. Our cell phones for making calls did not work either. No ice maker so we had to buy ice. No hangers for your clothes. They knew of the no wifi situation because we found prior reviews indicating the same problem. WE WILL NOT EVER STAY HERE AGAIN. Response from Elk Springs Resort Cabin Rentals; Sunday, January 22, 2017 We are sorry to hear you were disappointed in your stay. We do provide free internet at our cabins. Please keep in mind, just as when you are at home, we are at the service provider's mercy should an issue arise. We try our best to ensure that each of the amenities are fully functioning for each stay. While most of our guests receive dependable cell phone reception throughout our area, we can not guarantee the services of each of our guest's individual carrier and phone. These items are simply out of our control. We can assure you, our representatives were in communication with you regarding the internet throughout your stay. We do not see a single instance that no response was given. Our customer service team is focused on providing exceptional service, especially if you are experiencing an issue. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy the time spent in our beautiful Great Smoky Mountains.
Reviewed On: 8/1/2016
Loved it....great family getaway!!! We really enjoyed our stay at the secluded hideaway. The cabin was clean and the beds were very comfortable. I would have liked for someone to have cleaned all the cobwebs off the lamps and woodwork outside around the cabin. There as garbage on the back porch that we had to clean up but I think that was brought up by a raccoon that came to visit us one night. The hot tub was clean and very relaxing. I would definitely stay here again as this was our first trip to Tennessee and we really didn't want to leave. Response from Elk Springs Resort Cabin Rentals; Wednesday, September 21, 2016 We are excited to hear you enjoyed your stay with us, Cheryl! We appreciate your feedback as it allows us to ensure each stay with us is exceptional. Please do not hesitate to contact us should you arrive and find that an area of the cabin needs our attention. We welcome the opportunity to address any issue that may arise. We are always happy to send one of our experienced technicians to assist you. Our local raccoons are certainly adventurous. They love to get into any trash available and scatter it around. We are sorry you had to remove the trash that was left by the raccoon. We enjoyed having you as our guest and hope you will come back and visit us again.
- Cheryl A.
Reviewed On: 8/30/2016
Less than advertised Beautiful cabin, very restful! Cabin was a bit dusty, however. We were under the impression we would have high-speed internet access, but the cap had been reached on the internet downloads: we could not access our email to take care of work needs at all! We were very disappointed. If we were paying such a high price per night for a cabin, we expect to have all of the advertised amenities. I will not be using this company again. Response from Elk Springs Resort Cabin Rentals; Monday, January 23, 2017 Thank you for sharing your experience with us, Nichole. We sincerely apologize for the issues with the internet at the cabin during your stay. While most internet issues can be resolved quickly, unfortunately this could not be corrected prior to your departure. We are sorry for any inconvenience experienced and hope you were able to enjoy your time spent in our beautiful Great Smoky Mountains.
- Nichole M.
Reviewed On: 7/21/2016
Relaxing Family Getaway We had a great time in this cabin. We were close to everything (Dollywood-Oigeon Forge-Gatlinberg- and Smoky Mountain National Park ) . The cabin was located up a secluded road and was nice and peaceful ! It had everything that we needed to have an enjoyable time with our kids and grandkids. We got use of the game room and hot tub ! Loved our stay! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for your wonderful review, Lorraine! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to stay with us again!
- Lorraine B.
Reviewed On: 8/10/2016
Overall good place Me and my family stayed here October 16-23 of 2016 and when we first arrived we were really pleased with the location and the cabin 's a very cute cabin and had the basic necessities you would need..however, the first night I noticed a lot of stink bugs and lady bugs in the place especially around the windowsills..i understood the fact that we are in the woods and bugs are to be expected but I felt as though if their cleaning person would have really did a thorough job with cleaning then there should not have been THAT many. The bathrooms and kitchen were clean but the floors were not..all of our feet were black..if they are supposed to clean after every guest leaves the cabin then everything should be spick and the master bathroom we had about 6 or so wasp and maintenance was very quick and resolved the problem. Overall, I would stay here again and refer my friends and family. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 25, 2016 Thank you for taking the time to share your experience with us, Olivia. We are happy to hear you enjoyed your visit, however, disheartened to hear you experienced these issues during your stay. We have shared your feedback with our housekeeping supervisor so that each of these items can be addressed. Each of our cabins are professionally treated by our local pest control company. We are seeing as the weather is getting cooler more ladybugs and stink bugs are finding their way inside the cabins. Should this be the case while you are staying with us, please do not hesitate to contact us. We are always happy to send out our technician to take care of any insects that may appear in the cabin. We want each stay with us to be stress free, relaxing, and insect free to the best of our ability. We are happy to hear the technician was able to resolve the issue with the wasps. We sincerely apologize for any inconvenience experienced due to these issues. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. We hope to see you again soon!
Reviewed On: 10/25/2016
It's good but not worth for this price We had high expectations from this property as they charged too much for this and we all were excited to go there, but once we reached there we had huge disappointment.<br/>1. The door code didn't work and there was no mobile network near the property, it was hard to contact them and we were in panic situation for sometime.<br/>2. Two of the 3 rooms didn't have attached bathroom, Only one room had attached bathroom.<br/>3. They didn't provide basic necessary things in bathrooms like body wash, hair wash, toothpaste etc. Even a normal hotel would provide these basic necessities.<br/>4. Car garage was not opening.<br/><br/>Overall I would say, it was not as good as they charge for it. You would get much better cabin/hotel in half of its price. Response from Elk Springs Resort Cabin Rentals; Tuesday, February 14, 2017 Thank you for sharing your experience with us, Jitendra. We are sorry to hear you were disappointed with your stay. Although many of our guests enjoy reliable cell phone reception throughout our area, we do understand that others may not. While we can understand this can be frustrating, this is an issue with the cell phone carrier and out of our control. This cabin is less than 2 miles from Pigeon Forge and an 8 minute drive from downtown Gatlinburg. If you should find yourself in this situation again, please stop at any of our local businesses and they will be happy to call us for you should you not have reception. We provide a list of the items that will be provided in each of our emails that are sent at booking, then throughout each step of your reservation. The items listed are items that we do not provide nor advertise as being at the cabin upon arrival. The cabin layout is accurately described in the information on our website. We believe in providing accurate information to our guests and take pride in the fact that the most up to date information is available to each and every one of our guest prior to choosing their cabin. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area in light of these issues.
- Jitendra Kumar G.
Reviewed On: 10/12/2016
Unforgettable Birthday Trip to the Mountains This was our first trip to the the G'burg/Pigeon Forge area & we had an amazing time! The cabin is in a FANTASTIC location: mid-way between G'burg/PF. It's quite easy to find & allows for easy access to Dollywood, Dixie Stampede, Ober, Ripleys, etc. While spending downtown at the cabin we really enjoyed the different game tables. BTW, no air hockey (as listed in description) & the fooseball one has been much....loved. (smile) The bedrooms have comfortable beds & lots of storage. Major downside/inconvenience for us: although the description says "suites" which gives the impression that each bedroom has an attached bathroom, they do not. Only the master on the top floor is a bed/bath combo. Neither extra bedroom has its own bath. One bath is on the bottom floor gameroom & the other bath is on the main floor. Again, may not be an issue for your stay -- just wanted to give a heads-up. The kitchen was well-stocked with cooking items (pots/pans, utensils, etc.). The couch is different than the one pictured -- it's newer (& wonderfully comfortable!), has electric recliners on each end (push a button to extend/retract), & doesn't have the lounge. The fireplace kept us warm & cozy and was easy to operate. The cabin was freshly cleaned & the kids lovvvved that some of the towels/wash clothes were folded into shapes. (smile) Outside, there is a good amount of parking space and minimal yard. Overall, the cabin is like your favorite pair of old jeans -- not shiny, bright, & brand-new but gently loved, incredibly cozy, and wondrously relaxing! Response from Elk Springs Resort Cabin Rentals; Thursday, November 17, 2016 Thank you for allowing us to be a part of such a wonderful celebration, Melissa! It sounds like many wonderful memories were made. Thank you for bringing these items to our attention. This was truly an oversight on our part. Our website description has been updated to reflect these changes. We sincerely apologize for any inconvenience experienced due to this information. We enjoyed having you as our guest and hope you will make plans to come back and visit us often. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Melissa P.
Reviewed On: 11/16/2016
Very nice Cabin! Very nice, loved the drive up to the house, great location to everything! Although we had ladybugs all inside the house did not like that very well. It could have used a detailed cleaning inside and out. The wash room was full of spiders and cobwebs everywhere! But if those issues were fixed it would have been great! I'm still pleased with our stay we had a great time! Response from Elk Springs Resort Cabin Rentals; Tuesday, November 22, 2016 We are excited to hear you had an exceptional stay, Eddie! You certainly chose the perfect time to enjoy all that our area has to offer. The colors of the fall foliage are truly breathtaking! Thank you for bringing these items to our attention. We have shared your feedback with our housekeeping supervisor and can assure you they will be addressed. Ladybugs are native to our area. We tend to see them more when the seasons are changing. With the cooler temperature as we get ready for winter, they find their way into some of our cabins. Many of our guests believe they bring good luck when they visit. Each of our cabins are professionally treated on a regular basis by our local pest control company. They spray inside each cabin as well as a perimeter around the outside of the cabin, including all doors and windows. We care about the quality of your stay and try our best to ensure that you do not encounter any lives insects inside the cabin, whether it is ladybugs or spiders. Please do not hesitate to contact us should they become a nuisance. We are always happy to send out our pest control technician to take care of any uninvited insects that may appear. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to our beautiful Great Smoky Mountains.
Reviewed On: 11/20/2016
Perfect getaway We spent Thanksgiving in TN with family and relatives from out of town. Secluded Hideway was perfect for us. We look forward to future stays with Elk Springs. Response from Elk Springs Resort Cabin Rentals; Monday, December 12, 2016 Thank you for allowing us to be a part of such a memorable holiday get-away, Kimberly! We would consider it an honor for you to come back and stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
Reviewed On: 12/12/2016
Perfect Escape Relaxing and secluded getaway as the name says it all. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 31, 2017 Thank you for reviewing your stay with Elk Springs Resort. We are so happy that you had a relaxing getaway in our "Secluded Hideaway". We hope that you will consider Elk Springs Resort for your future vacations or short getaways!
Reviewed On: 12/28/2016
Meth Cabin Where do I begin? Found Drugs on the property when we arrived. In plain sight. Nothing in the game room was in functional condition. Everything was dusty and dirty. The pullout bed downstairs was bent and broken. There was what looked like puke and dirt in the mid level tub. The dryer was broken on arrival. The handle to a standing shower as broken. Don't stay here. Just don't its bad. Its in bad condition too. Response from Elk Springs Resort Cabin Rentals; Thursday, January 26, 2017 We want to assure all guests that this cabin is clean and in good working condition, including all the amenities. It is our goal to ensure cabins are in 5 star condition upon arrival and we have a process we execute to reach this goal. While issues can occur during a stay with cleaning, mechanicals and amenities - we do have 24 hour dispatching of maintenance to assist when needed. We take guest issues seriously and feel given the title of this review it is reflective of the credibility and reliability of it's content.
Reviewed On: 1/25/2017
I just returned from staying at the Secluded Hideaway. I really enjoyed the stay. You feel like you are truly secluded while at the cabin; when in actuality you are only 5-15 minutes away from most attractions in Gatlinburg and Pigeon Forge. Check-in time is 3pm. They call you when the property is ready and give you the alarm code. I got my call around 3:20pm so not bad at all. The cabin was very clean upon arrival. It wasn't spotless, but I've yet to stay somewhere that was. The cabin itself is beautiful. More inside than out, but I didn't plan on sitting in the parking area and staring at the outside so again no complaints. I didn't have to speak to management about any issues so that's a good thing too. The cabin comes with plenty of dinnerware and utensils plus a small assortment of pots and pans. The only thing missing is there was no frying pan/skillet. I had to fry bacon in a small pot. Not an ideal way to do it but no big deal though. I only have two real complaints about my stay. The cabin description states 5 DVD players. One for each tv. There were only 2. One in the living room and one in the master bedroom. Not a super big deal since I had older teens with me, but it might be if you have smaller kids. The other complaint is while cabin has free Wi-Fi, it's so slow it's practically useless. It took me an average of 15 minutes to download my e-mail. Accessing a website was impossible. My wife and I still have to keep in touch with work via the internet even while on vacation. With a super slow Wi-Fi connection and no cell phone service at the cabin(we have AT&T)going into town to hop on Wi-Fi at McD's or somewhere was a huge inconvenience. The kids brought their laptops to use Netflix; which would've been useful since there were no DVD players in the bedrooms, but the app wouldn't even load. I would still recommend you give this property a chance. It's beautiful, quiet and very conveniently located. The game room and hot tub were also a plus.
Reviewed On: 8/3/2015
Awesome weekend and awesome cabin! This cabin was wonderful! Great location in between Gatlinburg and Pigeon Forge. Very clean and plenty of room for our family of six. The cabin was very clean and the amenities were perfect. The staff members were very professional and courteous. We will definitely book through this company for our next adventure.
Reviewed On: 7/14/2015
This home has everything it promises. Management was great as well. With that said, I only have a couple of issues. The house could use a really good spring cleaning, but all the important items (bedding, bathrooms, kitchen etc. we're spotless). Also, everything is made of wood (floors, walls ceilings) so there is nothing to a absorb sound. If you are a light sleeper, I recommend bringing a sound machine to keep by your bed. With that said - I would definitely stay here again.
Reviewed On: 7/7/2015
the cabin was beautiful and would stay there again, however i thought that the inside needed a bit more detail in cleaning.. the cobwebs were black and the accumulation of dead flies on the window sills needed to be taken care of. We would stay with your resort again
Reviewed On: 6/7/2015
When we arrived, we had to call them, twice asking about our check in. They informed us that the cabin was not ready for check in and had not been cleaned. We drove 4 hours and then had nowhere to go, as the cabin was supposed to be ready for check-in no later that 3:00 p.m. We finally we able to get checked in a little after 6:00 p.m. The hot tub didn't work, the security system didn't work - the security company called us several times about problems with the system. The fireplace didn't work. The grill outside was caked in food and disgusting. The bedding wasn't clean either. We have been waiting 5 days for a call back from the manager and have called everyday trying to speak to a manager and we are told, "We'll have someone call you." GOOD LUCK if you chose to stay at this resort in their cabins. Gatlinburg and Pigeon Forge have tons of other options and my best advice to you would be to look elsewhere unless you wish to be disappointed and ripped off. If I could give a rating of zero stars, I certainly would.
Reviewed On: 3/31/2015
This cabin housed me and my college friends for a very fun winter weekend. The game room downstairs was awesome and the cabin was less than 10 minutes away from the Gatlinburg strip where we visited! The cabin itself was very clean and very beautiful.
Reviewed On: 1/13/2015
We really enjoyed our vacation plenty of room for all of us.
Reviewed On: 1/6/2015
We had a great stay at Elk Springs Resort over New Years. The cabins were in great condition and in a great location, which were two very important factors. All of the amenities were in perfect working order and the kids loved the play room and theater rooms. The adults loved the large living spaces, TVs and cooking area. We were a large group and the house was conducive to spending a lot of time together in one room. I would definitely return and would never consider staying anywhere else.
Reviewed On: 1/5/2015
What a great cabin. We had plenty of room and plenty for everyone to do. Great game room to keep the kids occupied. Only issue we had were a few bug incidents but nothing major, to be expected. Very close to both Gatlinburg and Pigeon Forge.
Reviewed On: 1/3/2015
This cabin's name befits it. It is half way between Gaitlinburg and Pigeon Forge and very secluded. It is a great cabin with everything situated in the right place. My only suggestion would be to bring a DVD for the main bedroom if you want to watch movies in bed. The site needs better pictures.
Reviewed On: 12/28/2014
We had an excellent stay and really enjoyed the house. We felt as though we were away from all the " hustle and bustle" that comes from PF, and Gatlinburg. We also felt as though we were close to either destination. So overall we felt like the location was great. We enjoyed the views, king size beds, hot tub, and the games located down stairs. The only negative thing I can say is there was a stink bug problem especially upstairs. During the two night stay there were approx twenty stink bugs killed. While sleeping the second night one of the guests had one in her hair, and was unable to sleep after killing it, due to fear of more bugs getting on her. Besides the insect problem we liked it. I personally liked the express check-in and check-out.
Reviewed On: 12/23/2014
Family from different parts of the country got together in Secluded Hideaway for a mini-vacation. The rooms were well appointed, and the kids loved the game tables! Oh, yes, and the hot tub was wonderful!!!
Reviewed On: 12/2/2014
Absolutely fabulous!! The lodge was gorgeous .... everything we hoped for and more. It was our first stay and will be sure to return. After all of our friends/family saw our pictures, however, it may have to be a larger lodge. Or, simply get a few of them because everyone wants to join us! Secluded Hideaway is just minutes from Gatlinburg and hiking trails in the Great Smokey Mountains. A perfect location!
Reviewed On: 12/2/2014
Great, first time renting through Elk Springs Resort, will try to use the company again, very responsive to small issues.
Reviewed On: 12/1/2014
Perfect location - Secluded Hideaway truly gives a secluded feeling although located close in along the spur between Gatlinburg and Pigeon Forge. (Almost hate giving away this secret.)<br/>The cabin is perfect -- pool table, ping-pong, hot tub, Direct TV, wireless, everything, with lots of room.<br/>The Elk Springs Resort staff was great, making the whole experience from booking to departure a pleasure.
Reviewed On: 11/4/2014
We were very pleased with the accomedations. We loved having the game room. It made the kids want to get off of their electronics and play games together as a family. We will definitely be staying there again.
Reviewed On: 10/25/2014
Unable to get Fox News, Main fireplace did not work properly. Sink drain in bathroom on ground floor was very slow to drain. The cabin is very secluded . Great vacation and will definitely come back .
Reviewed On: 10/19/2014
Very relaxing. Great spot in the hills.
Reviewed On: 10/17/2014
Cabin was very nice. We only had one issue but it was significant. We were traveling with 2 other couples and my wife's 2 main requirements were - no pets allowed and 3 master suites. The pet concern was not a problem but the "master suite" disconnect was disheartening. Since returning home, I have talked to 2 realtor friends who both indicated that master suite typically implies an attached private bath. We have gone to Gatlinburg the past few years and in the future, I will only reserve a cabin that includes pictures of the floor plan - and I will recommend the same to anyone I know that is visiting...
Reviewed On: 10/15/2014
The wireless internet is equal to none. It takes forever to open a web page. The Foosball table is not full size and is made of plastic. <br/>Overall, it's pretty clean. The location is great, but it doesn't have mountain views. The kitchen is fully stocked, which is a huge plus for us. Pingpong pads are VERY basic and there is no chalk for the pool table.
Reviewed On: 9/3/2014
well overall the place was good.The windows were really dirty but the rest of the cabin was great.I wish the driveway light worked because it was very hard to see going up that steep driveway.But overall we had a great stay and will stay again
Reviewed On: 7/21/2014
Love the location of this property, truly secluded and in between Gatlinburg and Pigeon Forge. The ping pong table was an added delight to our teenagers. Would like a lamp on both sides of the beds for night time reading.
Reviewed On: 6/3/2014
real log cabin not log sided variety loved the decks and the swing the rec room was FANTASTIC I definitely recommend this cabin. Very quiet and secluded. Cabin's name is spot on !!!
Reviewed On: 5/24/2014
Elk Springs Resort is a good company to deal with, and we would rent from them again. Although I would recommend this cabin, we did have a couple of issues - the weather was cold during our stay and no matter how low we set the heat, it was still too hot. Also the mattresses were not very comfortable. But this cabin is in a great location - between Gatlinburg and Pigeon Forge (a little closer to Gatlinburg).
Reviewed On: 4/26/2014
Fireplace did not work, they sent someone out to fix the problem, it worked once and never worked again. Killed a scorpion (and did some late night internet searching for info), view from deck of a dilapidated, abandoned home, many "tired" looking silk plants in home. Might choose Elk Springs, but would choose different home.
Reviewed On: 4/14/2014
We enjoyed our stay at Secluded Hideaway. The hot tub, ping pong table and fuse table got a lot of use. As did the washer and dryer. The location was great, easy access to area attractions and hiking.
Reviewed On: 4/12/2014
We absolutely loved the cabin. Had the best weekend. Would highly recommend it to our friends. We will be returning in the near future.
Reviewed On: 3/11/2014
We were blown away by how amazing our cabin was. The location was secluded yet very easy to get to. Between both Pigeon Forge and Gatlinburg! It was well equipped and very clean. Everything was superb and we were beyond satisfied with our stay and service. I've rented multiple times in the area from other hosts, but yours blows them out of the water. Thank you so much! We'll definitely rent for Elk Springs again.
Reviewed On: 3/4/2014
We loved the location of this cabin. It was off the main road but perfectly located between Gatlinburg and Pigeon Forge. The space and amenities of the cabin were great. Loved the family room layout and the direct tv. The view and peace were fantastic. We will definitely be back! We have just a few complaints: 1) housekeep never brought back kitchen towels liked they promised 2) the dryer kept cutting off every ten minutes - it took all night to dry our clothes 3) we never could get the Wi-Fi to work.
Reviewed On: 2/9/2014
Location is great - secluded and quiet yet very convenient to restaurants and attractions in Pigeon Forge. We were worried about the road conditions during snow, but they were all salted - even up the driveway. Service was great - we had problem getting fireplace lit and water pipes freezing, but someone was out to help us in minutes. VERY minor issues: water filter needs replacing in fridge, decor outdated and dusty, main direcTV remote not working despite having new batteries. Would definitely choose to stay with this company again!
Reviewed On: 1/28/2014
Secluded Hideaway is our favorite cabin in the Gatlinburg/Pigeon Forge area. It is located off the spur between the two cities, so it is convenient to both, yet tucked away at the same time. <br/>The cabin formerly was managed by another company. The current management team, Elk Springs Resort, is not only professional and courteous, but genuinely friendly.<br/>We had a great time without a hitch.
Reviewed On: 1/5/2014
4th time in an Elk Springs cabin. They are great. This cabin is very close to Pigeon Forge. Literally 5 minutes from the parking lot of the Dixie Stampede, but you would never know it. Very private location between some hills. Not a broad view, but private. A couple cabins/homes nearby but they don't impede your privacy even with no leaves on the trees. 10 minutes from Gatlinburg. Had a couple issues with the fireplace and a drain, but maintenance came out ASAP to fix. Fantastic game room. Only down side is the master suite is above the other 2 bedrooms so downstairs hears everything. Downstairs bedrooms share a bathroom. Curiously we had a cardinal try repeatedly to fly into our bedroom window every morning - for about an hour!? Despite that, great 4 night stay.
Reviewed On: 1/3/2014
We loved the get away! Elk Springs has some of the best and most organized customer service I have ever encountered. The only complaint we had was the mattresses would have been more comfortable with a mattress pad :)
Reviewed On: 12/11/2013
we enjoyed our stay
Reviewed On: 11/20/2013
This specific cabin was picked for the 3 king bed rooms. The master suite is huge and the bed was comfortable but the fireplace was a fake one that pushes out heat. <br/>The fireplace in the family room was fabulousness that heated the place up in no time and a nice place to stand in front of when getting out of the hot tub :)<br/>Another reason we chose this was for the NFL ticket to watch games on Sunday. <br/>It was great to watch our Cleveland Browns while on vacation after a hike to a waterfall in the mountains. <br/>The wrap around deck was also nice. No real view here but looking out into the fall woods, you really do feel secluded. There are a few cabins down the way and farther up the hill but nothing close. <br/>The check in / check out is super easy and our gps on our phones got us around without any signal problems FYI <br/>Overall this place was everything we expected and a lil more. <br/>We will definitely be back to elk springs resorts next year!<br/>Thanks!!
Reviewed On: 11/6/2013
We thoroughly enjoyed our stay at Secluded Hideaway. We were a party of 10, with 3 couples and 4 children. We loved the location, as it was close to town, but its location provided privacy. We sat out on the porches a lot, we utilized the cabins natural gas grill to prepare steaks and baked potatoes. We "marinated" in the hot tub on the porch. We played pool and table tennis downstairs. We enjoyed the amenities and each others company that the televisions were rarely turned on. We definitely will consider staying there again the next time we visit the area.
Reviewed On: 10/16/2013
Very quiet and peaceful yet only minutes from everything Gatlinburg has to offer.The weather was absolutely perfect during our entire stay, wonderful holiday. The perfect place to leave the crowds behind and enjoy the serenity of the Smokey Mountains.
Reviewed On: 10/7/2013
very nice cabin really enjoyed our stay except for the view, didn't have much of a view, will keep you phone number in my contact lists for future use thanks again
Reviewed On: 9/29/2013
Was given wrong code and couldn't get in cabin until guy called with correct code. The alarm code was different and went off before I got the right code. It was so loud I got a migraine. I had to go outside to get a signal and hear the guy to find out the alarm code. Not a good start. The upstairs shower wouldn't drain until we cleaned it. <br/><br/>Besides that the cabin was clean and stay was good.
Reviewed On: 9/24/2013
I have stayed at other cabins before and knew what to expect so I was highly disappointed with this cabin. We had leaks in the roof into my kids bed, the shower didn't drain, the property is in need of tlc inside and out. As usual, the view are wonderful but that's the only thing worth talking about... Never again!!!
Reviewed On: 9/18/2013
This was the nicest luxury cabin we saw in the entire area. The location, amenities and staff were the best. We'll pick Secluded Hideaway the next time we come. Everything was outstanding.
Reviewed On: 7/29/2013
Close to perfect. Nothing left outside however bears walk up the steps and wonder around on the balcony. That is pretty cool but could be dangerous. The steps leading up to the balcony need a gate at the bottom.
Reviewed On: 6/23/2013
We had a wonderful time at this cabin and would recomend it highly!
Reviewed On: 6/21/2013
It was a wonderful stay. The kids really enjoyed the ping pong and hot tub.
Reviewed On: 6/8/2013
wonderful place, we loved it ! and will surely be back again!
Reviewed On: 4/16/2013
The Property was beautiful and we enjoyed ever aspect of our stay. The only negative that resulted from our stay was on the part of Elk Springs Resort. After completing our stay, I received a phone call from a representative of Elk Springs Resort accusing me of damage to the property. The damage in question ( a broken ping pong table) happened before the duration of our stay. I was very disappointed to not have a ping pong table to use and then be blamed for something that happened before we checked in. In the future, greater attention should be payed to rental condition, and diligence toward paying customers. Other than that unfortunate incident, the stay was wonderful, and we would like to return this summer. Thanks for a wonderful vacation experience.
Reviewed On: 3/29/2013
Bugs bugs bugs bugs in beds & everywhere!!!!!!!<br/>Beds very uncomfortable. Very pretty cabin liked<br/>Ping pong & location but no way in **** will <br/>Rent from this company again!!!!
Reviewed On: 12/29/2012
Well this was the third time we have stayed with this Company and the last two times have been disapointing. We arrived at this cabin to find that our door code did not work and we had no cell phone service. Once we got a new code and made our way inside the cabin looked good. We tried to turn the fireplace on in the livingroom and it did not work. Called maintenance to come look at it. They reponded quickly to find that the propane tank was empty and told us the we would not have a fireplace until the next day. They finally came late the next day to fill up the tank. The only other issue was that there were dead lady bugs all over the place. It would be nice if they payed a little more attention to detail.
Reviewed On: 12/25/2012
Secluded Hideaway Cabin was the perfect location for celebrating our 40th wedding anniversary. We were joined by my son, daughter-in-law and beautiful granddaughters from Houston, TX and my youngest son who was back in the states from Fiji and a beloved 16-year old great niece. The was the first time in 2 years we were blessed to gather all together as a family. It was a magical, romantic, incredible time for all.
Reviewed On: 12/20/2012
We had a wonderful time and the came was very nice. daughter-in-law forgot and left a pair of shoes in the closet. We have called two times and reported it and told them that if they found them to please to call and we would <br/>come and get them. We still have not heard if they found them or not. If the housekeepers cleaned they should have found them. Thank you,
Reviewed On: 12/4/2012
The cabin was filthy with dust. Some of the cleaning I did myself. All of the games such as pool table, foosball, air hockey are all broken in some way or the other. The mattresses were terribly uncomfortable. And the pile of bugs behind the beds and furniture were ridiculous. Obviously that never gets cleaned. A lot of the light bulbs are burned out as well, with no replacements. I WOULD NOT rent this cabin again!
Reviewed On: 11/28/2012
This was a nice property. Very good location (the biggest perk). I have stayed with Elk Springs many times and I picked this one because of our kids had more games, but the games was halfway broke and run down!! The property was clean except for the thousands of love bugs every where. The master bath shower was also VERY small! Although, 3 king beds was nice. The place is ok, but it will not be my pick for future stay. As always, Elk Springs staff if great though!!
Reviewed On: 11/13/2012
Great Home. Enjoyed our stay. Thank you.
Reviewed On: 10/25/2012
The cabin was a great place to spend our honeymoon! The location was great and the seclusion was awesome. We did Not get a discount we were supposed to, nor did we get the advertised free night. Also no wifi and maintenance never showed up after 2 calls. But if you just want to get away-I would recommend as long as you get more management cooperation than we did.
Reviewed On: 9/15/2012
Three couples enjoyed a very relaxing time in one of the most beautiful vacation areas in the United States. This home fit all our needs to make our stay memorable. Spacious rooms, beautifully decorated, and in a very quiet setting - few other cabins in the area. This is indeed a very nice property.
Reviewed On: 9/15/2012
The Elk Springs Resort Cabin Secluded Hideaway was a great getaway destination. It was perfectly situated right between Gatlinburg and Pigeon Forge.
Reviewed On: 9/4/2012
it was very good everyone was very nice and helpfull all's i can say is it was an all around great vacation and stay
Reviewed On: 8/25/2012
Great quiet location. The game room was awesome!
Reviewed On: 8/7/2012
While i do understand that you can't always keep unwanted mice from living in a cabin in the woods, if they did not have a plentiful food source to eat maybe they would move. After unfolding one of the sleeper sofas to use there was a partially eaten bag of M&M's and the mice was eating the leftovers and bag and leaving plenty of dropings. After unfolding the sleeper sofa in the LR, there was a pile of goldfish snacks that the mice seemed to really enjoy and left plenty of evidence. Also you had better watch your feet as the mice traveled back and forth in the kitchen. While i did call and they responded and cleaned the leftovers up after viewing all of this the kids and women would not sit or sleep on the sofa beds the rest of our stay. Also the entire cabin was not very clean upon arrival. Also several wasp nest on deck area very dangerous for people who are allergic.
Reviewed On: 7/20/2012
We thought our cabin was beautiful and very well appointed. The kids loved the game room and we were very comfortable with a couple of exceptions. First there were no lights leading up the driveway and we arrived at 10pm. It was a terrifying experience. My sister's small car got stuck in the gravel in some isolated place where she made a wrong turn in the pitch black darkness. She finally was able to back out of wherever she was and make her way to the cabin by the grace of God. I was at the cabin waiting for her after my own harrowing experience coming up the driveway. Also, the landline phone inside the cabin did not work and we had no cell service inside the cabin. After a few days we found a place on the porch where we could use our cell phones, but that did no good for me when I was in a panic attempting to find help for my sister. Also, when I arrived at the cabin I was able to get right in with the door code, but could not find the keypad to turn off the alarm. So after the death defying trip up the driveway, the alarm screaming and my sister being lost in the dark somewhere, I was in tears. No help was available until the next day when we drove down the mountain and had cell service. Someone came promptly to help us get our internet service going which worked sporadically throughout our stay. The phone and lights were never fixed. We were told that the whole strip of lights on the driveway went out at once and were being repaired, but they were broken, some had no light bulbs. Once we saw the driveway in the day time it was no problem using it. We had a wonderful time in the cabin and in Pigeon Forge, but will not rent again or recommend because of the unlit driveway. We paid over $1700 for 4 nights in that cabin. The lights should have been working and the alarm pad put somewhere where it could be easily found in an unfamiliar, dark house.
Reviewed On: 7/19/2012
We had a great time in the Cabin. Had everything we needed. Loved the secluded location, couldent see any neighbors but were not far from either Pigeon Forge or Gatlingburg. Was a beautiful setting. We even saw a black bear on our road. Would recommend to anyone who wants to be away from all the main attractions but still close enough to drive to. We all loved it and were sorry to see our vacation come to an end.
Reviewed On: 6/5/2012
We were pretty disapointed that our cabin didn't have wifi Internet access. All of the other cabins were provided with this amenity. We were told by management that the people before us used all the megabytes for the wifi, and there was nothing they could do.This is a service that should be replenished with every new customer stay. It's not our fault they used all of their megabytes and we didn't get to have any wifi. If this is the case maybe you should offer a wifi package saying whether the customer wants it or not. Thank you.
Reviewed On: 5/16/2012
Overall our stay was pleasant although there could be improvements. The property is very convenient to both Gatlinburg and Pigeon Forge. We also enjoyed the cabin itself with the hot tub and the game room. The only things I was not satisfied were the Wi-Fi access and long distance phone call. All the information I received prior to check-in led me to believe that there would be Wi-Fi access and free long distance phone call in this cabin. I therefore planned to check emails just in case that I did not miss anything important from my work. However, after we checked in we found that although there was a Wi-Fi device there but there was no signal at all. And the phone service only allowed us to dial local numbers, but not long distance, which was inconvenient for us since there is no cell phone signal in the mountains. Although we had a great time not accessing the internet or calling anyone out of town for a week, I would appreciate it more if I had not been told about the free Wi-Fi and long distance call that did not exist.
Reviewed On: 5/15/2012
Cabin was clean and very pretty. There were some issues with phone and internet but they were quickly rectified. My only complaint was that the beds were VERY uncomfortable. Other than that, everything was perfect and wonderful.
Reviewed On: 4/16/2012
The cabin was perfect for our getaway, the check in was the easiest I have ever done along with the check out. The cabin met all of our needs, the cabin was very clean except for a few spidar webs but again it was still a well kept cabin. The only reason I gave four stars for amenities was because the internet did not work. It was explained to me that the resort does not handle the internet that it belongs to the owner. We found out that the owner has a verizon wifi card that had used all of the minutes. Not sure how that was since it was on the third day of the month but this has no refelction on Elks Resort. This company is very professioanl, the staff was very friendly and always returned my phone calls in a promt manner. I will use this company again.
Reviewed On: 4/10/2012
For the price you pay per night I would have expected an extremely clean cabin. It had not even been vacuumed. Very dissatisfied with the condition of the place. Excellent location. Would find another secluded cabin with a different company.
Reviewed On: 4/4/2012
The cabin, location, weather and having all of my children and grandchildren for this holiday was great and I highly recommend the Elk Springs Resort .
Reviewed On: 11/28/2011
It was simply amazing. The Cabin was clean, spacious, in a wonderful secluded location. Yet, close to the Gatlinburg and Pigeon Forge main strip's. Management was available, just a phone call away. We Truly enjoyed ourselves.
Reviewed On: 8/8/2011

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
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  • The availability for this property was last updated on Sep 21, 2021
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Secluded Luxury 3 Bedroom Just MInutes from downtown Gatlinburg

ID 219353 - 4 beds (3 king and 1 other). Base rent is for 8 occupants.
Pigeon Forge Vacation Rentals
Minutes from downtown and all the activity, but located on a private and quiet street surrounded by trees.. Spread out and relax or play in this secluded and convenient 3 bedroom luxury cabin located on the Spur (Hwy 441) between Pigeon Forge and Gatlinburg. Easily get to downtown or the great smoky mountain national park in minutes or travel the other direction and be in the center of all the Pigeon Forge activities.



Newly redecorated by a professional decorator, you will enjoy upscale furniture, bedding, finishes and amenities. Play in the game room on the Pool Table, Ping Pong Table or Foosball. Plenty to do for the kids (and Adult Kids).



Truly secluded, this Gatlinburg cabin is on a quiet street and surrounded by trees. You can sit on your deck in the hot tub in complete privacy while being minutes from all the activity.



Relax in front of the fireplace and watch the NFL ticket on DIRECTV or retire to one of the 3 master suites, 2 with Jacuzzi tubs.



Sleeping Configuration:
Middle Level - Bedroom 1 - King Bed - Sleeps 2
Middle Level - Bedroom 2 - King Bed - Sleeps 2
Game Room - Queen Sleeper Sofa - Sleeps 2
Upper Level - Bedroom 3 - King Bed - Sleeps 2

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