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The following review(s) were provided by the property manager.
We loved Gone Swimming! It had everything we needed, was close and convenient, the mattresses slept fantastic, and the pool & hot tub were wonderful!
Reviewed On: 9/24/2017
Enjoyed our stay at the cabin but if it would have been more than my husband and myself it was very hot upstairs in the cabin and we would have had to ask for someone come check out the reason for that because it would have been just to hot for sleeping upstairs.
Reviewed On: 8/11/2017
The cabin experience was nice overall, especially for the children with there being a pool on site, but the place was not clean enough for me. There were ants everywhere! I didn't like that. When we arrived, my son placed a bag on one of the chairs and we saw that there were ants on the chair. This made me too uncomfortable to sit on any of the furniture. I couldn't shake this creepy feeling of something crawling on me after seeing the ants. There was a panty liner stuck on the bed comforter in the room that my husband and I slept in. I felt the need to simply wash everything! The one thing I really didn't like was that the upstairs portion of the cabin, where our children slept stayed hot. Downstairs was comfortable but the children, of course wanted to play in the game room upstairs and it was hit up there. The air ducts were really small. When I called the office to inform them if this I was told that the unit was brand new so they didn't know why it was hot upstairs but they would send someone out to che
Reviewed On: 7/11/2017
1 of the a.c. units wasn't working,stayed hot almost all day.swimming pool was dirty.couldnt play pool or air hockey the table would move and the locks wouldn't hold it down and the balls would roll to one end.door on the microwave was broken and cracked,doors in the swimming area was all flaking either to much moisture or dry rotting.wanted just a romantic get away and hardly wasn't worth the money needed a lot of things fixed and updated.wouldnt recommend for a couple get away
Reviewed On: 6/19/2017
This cabin is right in town but feels like it's totally secluded. Close to everything. It was super cute and very clean. We had trouble with the wifi but that was fixed right away. The pool table/air hockey table is broken and needs replaced but my boys didnt mind, they played anyway, just had a little lean to it. Hahaha. The swimming pool wasn't as big as we thought but it was fine, got the job done. Overall we really enjoyed this cabin and would recommend Aunt Bugs!
Reviewed On: 5/28/2017
The inside of the cabin was nice and clean for the most part. It could have used a little more attention like knocking down a cob web here and there and updating some of the TVs. I mean come on you can get a nice flat screen TV fairly cheap these days. Also the phone and internet was out in the cabin for our entire stay. We called about it and was told it was due to a recent wind storm and that they would contact Charter (the service provider). We saw the Charter truck at the cabin next door(owned by another rental service) on day two of our trip but they never made it to us. <br/><br/>That part that bothered me the most about this cabin was the outside. The porch itself was dirty from the floor to the ceiling. We could not sit out there because while the cabin had an ample number of rocking chairs they all looked like they'd soil you clothes if you actually set in it. The yard and landscaping could use a lot of work especially the flower bed near the parking area. It had a little bit of everything growing
Reviewed On: 5/13/2017
I have stayed at several locations under the "Aunt Bugs umbrella." This cabin remains my favorite and I have stayed here numerous times. The entire cabin is amazingly great.<br/>I will be back soon..... <br/>Down below on location.... It is off the main "drag," but is @ 2 blocks from it.... Secluded, but close to everything.<br/><br/>
Reviewed On: 4/26/2017
Dealing on the phone were nice..however the pool wasn't heated as promised..when I went to the office my experience was not the same..they were more involved in their paperwork for the day then my concerns. I was interested in doing g a cabin for next year closer in the mountains..was left to figure that out for myself..and as far as the heat of the pool? I was told The heat was checked and it's cleaned after every check out..not true...they said if I felt that way then I needed to call maintenance...told them never mind...and as far as a cabin? It's a nice cabin but if I want to get one closer in the mountains I will seek assistance with another company that walks the walk of their marketing.
Reviewed On: 3/6/2017
Absolute wonderful customer service through booking, arriving and check out. The staff was friendly and very attentive. <br/>Upon arriving to the house it was clean and ready for our arrival and stay for a long weekend. Everything is what you'd expect from a rental company and the location was couldn't be any better.
Reviewed On: 1/1/2017
Great location, close to town, very clean. Will definitely book through Aunt Bug's again!
Reviewed On: 11/19/2016
Don't plan on having dinner at this place there is hardly an cups plates or knifes, also there was one wine glass ...one! The photos made the place look awesome .. definitely disappointed when I got there..had to call the office to get gas for the grill took them a hour to get to me the office is 10 minutes down the road.. definitely do not recommend going here if you want a weekend inside a cabin but if you don't plan on being there much it's not to bad..also had these bugs upstairs!<br/>
Reviewed On: 11/8/2016
We very much enjoyed the location to all the area attractions. So close yet away from it too. My son and his wife and my grandson all enjoyed having our own private pool and hot tub in the evening after our busy days at the local attractions. Would definitely recommend.
Reviewed On: 9/5/2016
Pool room ceiling was molded. Furniture in pool room was rusty. Dead bugs and trash behind furniture and beds. The grill didn't work. The location was nice, close to town. Noisy neighborhood, though. Overall not a good "buy". I personally have had better luck with other properties from other rental companies.
Reviewed On: 7/26/2016
The cabin is in an excellent location. It was very clean. The beds are so comfortable. My son loved the pool. Very easy checking in and out. Very nice staff. I would definitely recommend Aunt Bug's to my friends!! Thank you!!
Reviewed On: 7/19/2016
Great location. Quiet but close to the main strip. The cabin was very clean. The pool was a big hit with my two young kids. Only downfall was there were only showers in both bathrooms so it was a little difficult to bathe little kiddos. The app made cgeck out a breeze! Great experience and we would rent from aunt bugs again!
Reviewed On: 6/17/2016
It was our first time to stay in a cabin instead of a condo. The cabin was okay... we rented the cabin because of the indoor private pool. Upon arrival, there was no extra key, the alarm did not work, the television in game room did not work and the jacuzzi did not work... I called in the next morning and talked with Jeannie. She said someone might be over before the end of the day... I was in the cabin all day on Sunday and maintenance never came by.... So, for the price, no I will not stay with Aunt Bugs again unless the pool was needed..... Thanks. Rodney.
Reviewed On: 6/3/2016
The cabin we stayed in was awesome. Everything thing was just like it was pictured. The swimming pool needed to be vacuumed but otherwise everything was clean . The bed was comfortable. Close to town . Will definitely stay with Aunt Bugs again
Reviewed On: 5/27/2016
It was great cabin it was all that I expected
Reviewed On: 5/17/2016
Pictures online vs. actual cabin was very deceiving. Beer boxes and beer cans under front porch not very inviting. Leaves and webs on outside of pool windows. Trash stuck in between carved bear on porch. Small appliances could be updated.
Reviewed On: 4/10/2016
Easy one stop shop and rent for my family's stay on Pigeon Forge. Online review of rental inventory, quick reservation process, complete information package readily shared via email. Check in was quick and very easy and the cabin was great. WEW found it clean and in great working order. Checked out with my mobile device on the last morning of the stay again quick and easily!
Reviewed On: 3/22/2016
We had a great time in the cabin our 2 year old loved the pool.
Reviewed On: 2/17/2016
My husband and I celebrated our 15 year wedding anniversary at this cabin. We had a wonderful time at the cabin. The cabin was clean and was in mostly working order. There was a problem with the dryer and downstairs bathroom fan, but nothing that prevented us from having a great stay. The pool and hot tub are definitely the main attractions of the cabin and they did not disappoint. The hot tub is only a two person though,so if you have a party of more than two, you will have to take turns. The cabin is located close to everythig, but is far enough a way to feel very private. We would definitely recommend this cabin and would come back again!
Reviewed On: 2/9/2016
The only thing that I would recommend would be to provide a few extra pots and cooking utencils as well as a light got the grill area but place was great
Reviewed On: 2/3/2016
We arrived on Oct 22nd and checked out on Oct. 26th and had a wonderful time there. The cabin was great! My daughter and her husband came with myself and my husband. She swam every day that we were there. I swam 3 days and one day went in the hot tub. My husband and her husband played pool at night while we were swimming. I really liked that the pool was enclosed so that we were able to swim both day and night. The location is in a nice place. The driveway is a little steep, we are use to flat land coming from southern Louisiana, but it had ample enough room to turn around and park where you were able to pull out forward instead of backing out. I would rent this place again and would recommend it to other family and friends. The cabin is very, very close to many attractions and is easy to get to the main strip. I was very, very pleased with the cabin.<br/>
Reviewed On: 11/1/2015
The cabin was was amazing and my kids had a blast in the pool!
Reviewed On: 9/26/2015
We were thrilled to find a cabin close to town with its own private pool and booked the Gone Swimming' cabin for 3 nights in August. Upon arrival at dusk, we found the cabin despite no one having left one single light on indoors or outside on the property and the directions being inaccurate. We were relieved that the pool was nice and clean and the pool water was plenty warm. The bathrooms were clean but there was an unpleasant oder in the first floor bathroom that we could not get rid of. The pool area and living area, however, desperately needs some TLC. Beds are uncomfortable and bedding is in need of replacement - the first floor bedroom is much worse than the second floor. Kitchen cabinets are chipped as are the dishes inside them. Dishes and silverware had to be re-washed prior to using them. Most every beam, light and windowsill needs to be dusted for cobwebs. Dirt inside dresser and nightstand drawers. The covered porch was filthy and no where you would want to hang out - we never even opened
Reviewed On: 8/27/2015
The cabin was very nice. The dryer made a very loud noise and we couldn't use it. The pool floor did need swept. Over all we loved the cabin.
Reviewed On: 6/22/2015
Minus a view, this was a nicely constructed and appointed cabin in a super convenient location for Pigeon Forge attractions. Sadly, too much vacation time was wasted dealing with problems and inconveniences that - for the price - should NEVER concern guests. The owner/ management company would be well served spending a few days on a deep clean and maintenance issues. 9 light bulbs burned out, including the very first switch one encounters for illuminating the main room; plus 5 of 9 out in the poorly lit indoor pool room; Running plumbing, cable outage in play room, no sheets on bunk bed, backed up and running toilets, broken appliances were the lowlights of the stay. Electronics are dated, 2 of 3 clock radios inoperable, and the sound system pictured is disconnected. Blankets and throws are musty smelling and in need of cleaning. First floor bedroom is too small for the bed within it. Kids wanted to sleep in bunk bed but no sheets. Called for bunk bed sheets day 2 before noon. Got them at 10 p.m. Poor conditi
Reviewed On: 6/22/2015
As soon as we arrived the door was unlocked and open a small crack. TV was on and the cabin was visably dirty. From there on it was one thing after another. The carpet smelled like dirty dog and dog urine. The toilet on the main floor never went down easily. The shower was dirty, the pots and pans were falling apart so badly that you couldn't even use them. There was no toaster ( like it said there was ) the pool was freezing cold! NOT heated like it said!!! The bed in the main bedroom was broken- so you had to be careful not to lay in one area. There was no toilet paper or trash bags. The freezer leaked all over the kitchen floor. The dishes were cracked. The dryer didn't dry well and always sounded like it was going to blow up!!!And when I called to tell the office their reply was- well I assure you that is not how things are done around here . They sent the housekeeper out but she was there a whole. 14 minutes!!!!<br/>I would never recommend anyone stay with them!
Reviewed On: 5/3/2015
It was absolutely wonderful. We enjoyed it very much. We also plan on coming back again there on our next vacation. Thank you guys so much
Reviewed On: 4/28/2015
Stayed four days with family including 2 three year olds. When asked what did you like most, they both said swimming. One day was rainy so we spent day using pool and game room. Fun for whole family.
Reviewed On: 3/22/2015
We had an ok time... but the staff are very rude... there are no bathtubs in the cabin only showers not a good fit for a 2 year old. 6 person cabin with a 2 person hot tub. The mold in pool room was bad. Downstairs was cold but upstairs was so hot. Freezer was leaking didn't fix it. If u go and its snows bring a shovel your going to need it. Didn't swim much because pool was freezing. Couldn't relax in hot tub because we were taking turns. I was so disappointed because the high cost and low quality.I'm going to repeat myself again the staff was awful and rude.
Reviewed On: 3/3/2015
Swimming pool could be cleaner. Water was merky. Video in cabin is antiquated and either not functioning or there is a need for better instructions. Pool table/air hockey needs repair and showing age. Old and chipped and possibly an accident waiting to happen. Inside cabin was clean. The grounds were a mess. Trash in yard, old water hoses lying around. Paneling that was to prevent access to under cabin was open leaving access to under deck and crawl space.
Reviewed On: 3/3/2015
We had an issue with the track lighting shorting out when we first got there. While that was a nuisance, it was taken care of with just one quick phone call. Overall, the place was in pretty good shape. Maybe a little better house cleaning could be performed, but I've seen worse.
Reviewed On: 2/13/2015
THE CABIN WAS NICE.THE SWIMMING POOL ROOM WAS SORRY,MOLD ALL OVER THE CEILING AND WALLS,POOL WASN'T WARM ENOUGH TO GET IN TO SWIM.
Reviewed On: 11/17/2014
The cabin was nice, but there were several things that could be improved. The cabin is "within walking distance to the parkway". That is true... but the last thing you want to do after hiking in the mountains all day is walk. Plan on driving. The cabin sleeps 6.. but the hot tub only fits 2 adults. That was disappointing when everyone wanted to relax in the hot tub. We were unable to cook due to the teflon coating peeling off the frying pans and pots. We took the worse pot to the office... they were able to replace the frying pans immediately but could not do anything for the pots. Hope this is resolved for the next quest. Also the cabin has an "issue" with ants. There are what they called sugar ants everywhere. We used raid, but they needed to contact a exterminator. Again hopefully this is resolved for the next quest. The overall cleanliness was not great. Everything was dusty and not sure the cleaning service vacuums. Lastly, the outside garbage cans need to be replaced. There are holes in the
Reviewed On: 8/4/2014
The vacation rental made us realize we will NEVER rent with Aunt Bugs Cabin rental again. The cabin was so small (in the pictures online it looks alot bigger) there was ONE dresses in the entire cabin. When you have 6 people staying in a cabin ONE DRESSER isn't enough.<br/>That's just a little bit of the complaints we had!! Especially paying $2500.00!!!!!!
Reviewed On: 7/26/2014
We had a good time over all but if a few repairs had been made to this cabin, it would have been so much nicer. The game room upstairs needs several repairs, the pool table is broken, missing parts to game tables. The pool filter was not working and the water was real cloudy. The grill was completely unusable because it was rusted and the knobs were broken. It was out of propane and we went and got a tank but it was a waste of time. Some ceiling fans and lights didn't work. If someone would put a little money into this cabin it would go along way. Did we complain? No, because it was basically minor stuff. The things is we probably wouldn't stay again, so what it devastating? No, but we will try some place else next time. Maybe a $1000 bucks in repairs and a new grill could have saved a repeat customer.
Reviewed On: 7/8/2014
Nice location, cabin needed some attention,alot of cobwebs in laundry closet, above coffee maker, under cabinets, in downstairs bed room along wall beside TV. The phone did not work the 4 days we were there. The family couldn't enjoy a games of pool because the pool table was just a worn out toy for kids. Not a true pool table at all. The pool was not clear looked funky. The stay should have been better for $ 2088.00 for only 4 nights.
Reviewed On: 7/3/2014
Nothing worked in the game room, pool area was so hot you couldnt enjoy yourself. The grill caught on fire, t.vs were outdated.
Reviewed On: 6/26/2014
This was the most depressing cabin we have ever stayed in. I will be contacting the better business bureau regarding the Aunt Bugs Cabin rental company. 1st the pool was not heated. I contact them but was told a bunch of BS about the temp. setting of the pool but when I checked out 4 days early I was told different information. I was also told we were in a good neighbor. Shady neighbor hood would be the way I would describe it. How do you explain cop traffic all day Memorial Day?? I received an email prior to my arrival telling me the check in time and that cleaning, maintenance, and QA were making sure the cabin was ready for us. How do you explain the deck with cob webs, wood bees destroying the cabin, cob webs in the pool room and over the stove. There was a light out in the kitchen and two lights out in the cold pool room? The glass door leading out to the deck had finger smudges. Did they really make sure the cabin was ready for us??? One of the things we love about the cabins we have rented was the gam
Reviewed On: 6/4/2014
We had a wonderful time visiting Tennessee! The cabin was cozy and we were very satisfied staying there.
Reviewed On: 6/1/2014
We enjoyed ourselves at Gone Swimming, our daughter Layla really loves going swimming everyday and playing outside. Even though we didn't get to barbeque because of the grill not up to par, we still had a good time, looking forward to going back again.
Reviewed On: 5/26/2014
The staff was very rude and difficult to deal with for an after hours check in. They push their mobile app, but it provides very little service and lots of advertisements. Also, the kitchen was barely equipped to cook even the smallest meal. The only reason to stay here is if you family really wants a dip in a small pool.
Reviewed On: 12/17/2013
We loved Gone Swimming cabin. Great location and very clean! Would definitely stay there again.
Reviewed On: 10/21/2013
Our granddaughters loved the Foosball, pool and air hockey. Also, the swimming pool and hot tub was great! The cabin is set back in the woods, but very close to the Parkway, so no long drives to everything. Highly recommend!
Reviewed On: 10/18/2013
This is a wonderful cabin. We loved the indoor pool! The only difficulty we had was we were without internet for 24 hours. Otherwise, we loved our stay at "Gone Swimmin"!
Reviewed On: 10/12/2013
when calling about check-in time professional?? was very rude!!! I asked for the address for gps & it was quite the burden to give it to me on the phone?????? check-in professional was very professional!!!
Reviewed On: 9/28/2013
The cabin was nice and homey.
Reviewed On: 9/20/2013
Refrig not working property, tv sound at random would get loud or soft, outside needed some cleaning, cobwebs, mosquitoes a plenty.<br/>
Reviewed On: 9/14/2013
The cabin was fine and close to attractions and had a good layout. The only improvement that could be made would be to the pool deck finish.
Reviewed On: 8/3/2013
My family paid to stay in the cabin for 5 nights. Upon arrival we stopped to get some groceries, milk, eggs, hamburger meat, and franks. The refrigerator was not cold, so we placed the setting from 1 to 4. The next morning our milk was warm, so we turned the fridge from 4 to 8, and went sight seeing. Back at the cabin later, the fridge was still not cold so we called to seek assistance. We spoke to the manager (Mark) and were told WE tore up the fridge, were spoken to very harshly, abruptly put on hold, and hung up on. I am a nurse, my husband has a degree in physics and runs the account for BMW, I don't think we stand in the same category as "stupid". The air conditioner would not keep the cabin cool at night, and the pool did not comfortably fit our family of 6 as we were told upon reserveing . We would never stay with this company and would not recommend to friends or family.
Reviewed On: 7/7/2013
We rented GONE SWIMMIN 260, brought 5 of our grandchildren with us. From the time we arrived till we left everything was awesome. After a day of exploring Pigeon Forge, it was nice to let the children relax and swim till late in the swimming pool. We all enjoyed the game tables. My husband and I drank coffee on the porch every morning, before the children woke up. I would recommend this cabin because it was really awesome. The beds slept so good.
Reviewed On: 6/13/2013
Our two boys LOVED the pool!
Reviewed On: 6/11/2013
Have been vacationing in the smokies for 20 plus years , but this was our first cabin rental Experience . We loved the cabin and the management crew was top notched! Made our stay very relaxing and easie to love! Had problems with the sink draining on our first day and "boom" the maintenance man had it fixed within hours . Run out of propane for the grill and "boom" replaced it on call . Just ANYRHING we needed they made it happen!! THANKYOU Auntbugs for your consideration towards your vacationers! Two thumbs up!
Reviewed On: 6/7/2013
Very peaceful. Loved the pool!
Reviewed On: 5/30/2013
We really enjoyed our stay. When we came back for the day the kids had swimming and the game room to entertain them.
Reviewed On: 5/7/2013
The coffee pot was the only thing i see dirty,<br/>had to clean before useing. Had plenty of towel. Just had to wash evernight.<br/>other than that it was a great place would do it again <br/>thanks to all<br/>
Reviewed On: 5/6/2013
I rarely complain but this is too much. I come to pigeon forge about once a year. I have always stayed with majestic mountain vacations. This year we tried aunt bugs. We stayed in gone swimming. We were disappointed from the moment we arrived. The hot tub was tiny, the swimming pool was nice but full of bugs that I had to clean out, there were ants all in the sink and under the sink next to the bug spray and mice poop, there was a half eaten oreo cookie on the craps table, a peppermint on the bathroom floor, the pool table is a joke, the bedroom is tiny with hardly any room to open your suitcase unless its on the bed. Maybe my standards were too high, but this cabin was significantly more expensive than the cabins we normally stay in but half as nice. If management would like pictures I would be glad to share them. Almost forgot the worst part, as we were pulling in to the cabin fri evening, a stranger comes in behind us and says he is here to service the pool. We had no notification or heads up from the offi
Reviewed On: 4/23/2013
No complaints at all!
Reviewed On: 4/5/2013
Great eperience, second year in the same cabin. It-town location great for kids. Aunt Bug's always does a great job. Amenities were good except there were too few glasses, plates aand silverware.
Reviewed On: 3/26/2013