Top Happy Valley Vacation Rental Reviews

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Today's Top 20 Happy Valley Vacation Rental Reviews

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  • Happy Valley Village

    Big White: Spyglass: Condo in a complex
    3 BDR • 2 BA • Sleeps 8 • #205243
    1 star 2 star 3 star 4 star 5 star
    Catherine says ‘So much snow!!’
    We had a lovely family weekend at Big White. Our accommodations were terrific, in a very convenient spot, lots of room and super cozy. Our unit didn't have WiFi which was surprising, so our weekend was a bit of a media diet...which isn't always a bad thing.
    Stayed with family - Recommended to friends and family
  • Fantastic Ski in/out

    Big White: South Point: Condo
    3 BDR • 3 BA • Sleeps 10 • #203647
    1 star 2 star 3 star 4 star 5 star
    Linda says ‘Fantastic week at Big White’
    What a beautiful place to enjoy our family Christmas together!
    LOVED the condo! Had everything we needed!
    Personally, I would always stay in Happy Valley as it's close enough to the village, but far enough away to be quiet and close to skating and snow shoeing :)
    Thanks so much the use of your home!
    blessings,
    Linda and family :)
    Stayed with family - Recommended to friends and family
  • Upscale 3 Bedroom Sleeps 9

    Big White: Spyglass: Condo in a complex
    3 BDR • 2 BA • Sleeps 9 • #204061
    1 star 2 star 3 star 4 star 5 star
    Brent says ‘Great Place for a Family’
    We had a great time at Big White. This condo had everything we expected and more. It was clean, had lots of room, and was perfect for our family. The location was great, and the owners were excellent to deal with. We would stay here again.
    Stayed with family - Recommended to friends and family
  • Welcome to an Amazing Stay

    Big White: The Raven: Condo in a complex
    2 BDR • 1 BA • Sleeps 6 • #224792
    1 star 2 star 3 star 4 star 5 star
    Sandra says ‘Happy Family’
    Our family along with two others all stayed (in different units) at the Raven in January 2019, for 8 nights. The process was simple, friendly and our unit was well- equipment, clean and served us well during our stay.
    Stayed with family - Recommended to friends and family
  • Great Happy Valley

    Big White: White Tail Townhomes: Townhouse in a complex
    2 BDR • 2 BA • Sleeps 5 • #202321
    1 star 2 star 3 star 4 star 5 star
    Rose says ‘Great stay at Big White’
    We had a great stay. Rental was very well maintained, very clean and organized. Worked great for our family of 5. Would come back again easy.
    Stayed with family - Recommended to friends and family
  • Large Luxury 1 Level Unit

    Big White: Snowbird Lodge: Condo in a complex
    3 BDR • 2 BA • Sleeps 11 • #207715
    1 star 2 star 3 star 4 star 5 star
    Adriano says ‘Disappointing, move on to the next one’
    Our two families have been doing ski vacations for over 10 years and always use Owner Direct and were extremely disappointed in our recent selection. The condo claims to be ski in and ski out but to ski out you have to climb a hill with your gear, cross a two way street and then hike another hill. Difficult to do with kids and skis!!. The advertisement indicates a BBQ on site and I can confirm there are two but neither work. According to the owner they don't work in Kelowna winters. The main living room TV / sound system periodically stopped working so any movies or sports with the family after a day of skiing could only happen if we piled on to a bed. We were provided one bottle of soap and questioned on using too much laundry detergent which was left in the suite. We ended up purchasing cleaning material because there was insufficient cleaning supplies.
    As you read the check-in instructions you will see that the owner reasonably wants the place left in similar condition that it was found however, this is an under statement. We were criticized for;
    -not cleaning the counters and floors to her liking,
    -not properly cleaning a pot and therefore rendering it useless,
    -causing some water to be spilled from the hot tub,
    -leaving dirty linens on the floor of the bathroom after following one of two different set of instructions,
    -and for not running a loaded dishwasher in an empty condo.

    End result, a $50 fine but not for damages....for not following direction, along with the owner arbitrarily deciding that a dirty pot has to be replaced.
    Owner Comments
    This review is anything but truth and I would love to be able to upload photos of how these guests disrespected our home!
    The TV works perfectly fine, Telus had just upgraded from the Satellite that was advertised in my listing when this guest secured their booking. Now all rooms have Optik TV and another added bonus was the added WiFi which also was not originally offered upon their booking. We offered to bring a new TV up for these guests as they said it had died, however within 30 minutes of that email Adriano messaged back to say it was working fine. My guess would be they had in fact mixed up the remotes from another room which the Telus tech had programmed each remote to work in each room specifically for that individual system. When we arrived on site upon their check out we found all the remotes on the coffee table in the living room and it took some figuring to get the proper remotes distributed back to their allocated rooms..... Mixing up the remotes and not following basic instructions written and left on site would have led to this small and quickly resolved issue. I can confirm everything works perfectly fine as I sit here currently watching said TV with sound.
    As for ski in/out yes u can strap up and ski right out the front door to the gondola and cat track back to within 2 feet of the door OR...... if you choose to ski to the Ridge then yes you do need to cross the road which is extremely simple with the stairs that are carved out of the snow by our paid snow crew. (No steep, deep snow hike) We do this almost every weekend with small children and have never had any issue, as do many owners in the building, all with kids under the age of 5
    As for the damaged pot that was clearly burnt and tossed back in the cupboard you are not being truthful. Cleaning supplies are provided and a sponge with scrub side, however the extent of the burnt food (thinking popcorn grease) the pot was destroyed and needed replacing. I attempted boiling baking soda and scrubbing again and even used a spoon but it was damaging the metal and still not removing the charred black residue. I dont feel just leaving this pot and using it would give a desirable flavour or taste to the food being cooked. Now upon closer inspection after informing you of this issue with the pot I discovered further that you also burnt the pizza pan with cheese and just put it back under the oven in the drawer with no attempt to wash. Also you damaged my Teflon non stick frying pan by using a knife or fork in it so the coating has been removed throughout the cooking surface.
    As for the soap issue also not a true review..... every bathroom has both a pump liquid soap and bar soap supplied along with Shampoo and Conditioner, the kitchen has a pump at the sink which is topped up after each guest to provide adequate dish soap for each stay with a full bottle of Sunlight under kitchen sink just in case more is needed.
    Laundry soap..... you were left enough for about 8 loads of laundry for a 5 day stay, also an adequate amount and the only question I had was if perhaps it had been spilt and that in fact was what was all over the floors (white chalky granules)? You did not respond to this question I was only enquiring for cleaning purposes as it was EVERYWHERE and I was concerned as to what it could be.
    Hot tub was VERY low of water at least 12 inches down which is not good for the pumps etc and it was clear that someone was using the hot tub as a splashing pool rather than a relaxing tub. It was a dangerous Ice Rink around the tub and the stairs to enter were almost not navigable for safety reasons. My check in package as well as my small list of rules and requirements is quite clear about hot tub expectations. It clearly states that any hot tub abuse WILL result in a deduction from your deposit. Now not only did it require a lot of water but it also required chemicals to balance the sludgy dirty water, which I did not deduct anything for.
    I also ask that you please strip beds used and leave dirty linens on floor but please hang wet towels so they dont damage the engineered maple hard wood floors and create a musty mouldy smell from sitting in wet heaps, I don't feel that is alot to ask either.
    I ask that you sweep the floors and load and run dishwasher upon departure with the soap provided just to make switch over easier for the cleaners. In all my renting experiences other places dishes are a regular request of many, again not out of line in my opinion.
    I did apologize about the broken BBQ hose, I said the other one had regulator issues in -27, which is what the temperature was during your stay, and thus supplied my own personal Beautiful indoor grill to compensate for this.
    I ask that you take all your garbage and empties downstairs to the parking garage and garbage/recycling area upon check out, this you also didnt care to do.
    There are some pretty big scuffs and dents in the walls of the bunk room as well as broken laundry basket pieces littered throughout the condo and blankets stripped from beds as well, I do have photos of all this which I provided you.
    Now to top this all off I allowed you to stay until 5pm on your day of check out, due to cold miserable weather all week, and did not charge any extra for that convenience of not needing to vacate at 10am that day. This left you plenty of extra time to do a quick sweep of the whatever was all over the floors, and at the very least take your own garbage out.
    Furthermore you were aware of all these items long before checking in as it is clearly listed in my listing and the personal email you receive from me upon booking. Not to mention you were late with every payment you made for this stay and it took multiple email requests and notification that I would have to release the dates if I did not receive payment to have you etransfer both the deposit and final payment.
    I do ask that you respect our home as if it were your own and be mindful of things like damage. Your group had no care or concern for what I asked even after I was extremely accommodating, and this review you have left reflects so much about you as most of it is untrue and exaggerated in your favor of what actually transpired.
    Now as for the $50 deduction that was only to replace the pot that can not be cleaned and a little for my time and gas to have to drive to Kelowna and back to fulfill this task. The other obvious disregard and disrespectful actions were just chalked up as not my type of guests and noted down as guests we would not welcome back and did not deduct for any of it.
    We have been sharing our home with guests for 9 years now and have only ever kept part of a deposit once before due to damages.
    Your deduction was for a clearly ruined pot, nothing more, nothing less.... I have offered to share the receipt with you. We have never had any complaints or issues with the simple requests of respect we ask of guests staying in our Beautiful home and I am very disappointed that you have left such an untrue review rather than just accepting you were most disrespectful of our home and do in fact owe for a new pot, let alone the rest of the disregard of being a good guest.
    Happy to supply photos for anyone who would like to see them....
    Best wishes in your future rentals
    Lisa A
    Stayed with family - Would not recommend to friends and family
  • True Ski-in/out Location

    Big White: Moguls: Condo
    1 BDR • 1 BA • Sleeps 4 • #44522
    1 star 2 star 3 star 4 star 5 star
    Terri-Lynn says ‘Cozy & Welcoming’
    The owner went above and beyond to make us feel comfortable, welcoming us personally when we arrived. Excellent pricing allowed us to stay a little longer this year. It was cozy with enough space for two. The unit was clean and well stocked. It has excellent ski in/out right out the condo door. We really enjoyed relaxing in the sauna after a long day on the hill. I highly recommend the unit and we will definitely be renting again next year.
    Stayed with spouse - Recommended to friends and family
  • Next to Bullet Chair &

    Big White: Snowy Creek Lodge: Condo
    2 BDR • 2 BA • Sleeps 6 • #231444
    1 star 2 star 3 star 4 star 5 star
    Mark says ‘JUST PERFECT!’
    My friend and I stayed here recently for a week and couldn't have been happier with the whole experience.

    The apartment is very clean, spacious and well appointed, with everything you could possibly need. The location is excellent, just across from the road from the Bullet Chair and an easy 4min walk into the village. And the hot tub was the perfect place to enjoy an afternoon beer!

    From the time we made our booking through to the end of our stay, the owner could not have been more helpful or accommodating, promptly replying to any emails/questions and clearly determined to help make our stay as enjoyable as possible (thankyou!).

    Will book this apartment without hesitation the next time i am back in Big White.
    Stayed with friends - Recommended to friends and family
  • Family Retreat Ski-in-out

    Big White: Ponderosa Inn: Condo in a complex
    2 BDR • 1 BA • Sleeps 8 • #250289
    1 star 2 star 3 star 4 star 5 star
    Tim says ‘Amazing Ski In/Ski Out Family Trip’
    We stayed in the condo in mid January 2020. The condo is beautiful and spacious, great for our family of 5 (we even had grandparents join for a couple of days and we all fit just fine). The kitchen is well stocked and it was nice to cook our own meals most nights. Lots of fun board games and a couple of TVs for movie nights.

    The owners were very helpful with tips on ski runs, places to eat, the best places to get groceries, and went out of there way to offer to help before we even thought to ask.

    The building is nice and quiet with an indoor hot tub and small games room. Best of all it is located right on a ski run so it's very easy to take a few steps outside, click in to your skis and you're off. We'd head back to the condo each day for lunch with the kids and it was very easy to head in and back out.

    The condo is only a 5 minute walk from the Village Square too so it was easy to enjoy a drink or treat after skiing and walk home or grab something quick at the grocery store before or after dinner.

    Thank you for sharing your mountain home with us.
    Stayed with family - Recommended to friends and family
  • True Ski in/Ski out

    Big White: Moguls: Condo
    1 BDR • 1 Loft • 1 BA • Sleeps 6 • #44519
    1 star 2 star 3 star 4 star 5 star
    Aileen says ‘Owner is very nice and prompt reply’
    Due to Convid 19, the mountain is closed, so we cannot complete the trip. But the owner is very kind and refund whole deposit to us. Will consider to book again in the coming spring.
    Stayed with self - Would not recommend to friends and family
  • Three Bedroom, Two Bath

    Big White: Snow Pine Estates: Duplex - lower
    3 BDR • 2 BA • Sleeps 9 • #203358
    1 star 2 star 3 star 4 star 5 star
    Donn says ‘Looks cosy, comfortable, and convenient.’
    Family vacation went sideways due to Covid-19 days before our scheduled stay. Owner was most understanding, and provided full refund despite the late cancellation date. Will definitely look to book in future.
    Stayed with family - Recommended to friends and family
  • March Dates Still

    Big White: Legend: Condo in a complex
    3 BDR • 3 BA • Sleeps 6 • #6778
    1 star 2 star 3 star 4 star 5 star
    Gary says ‘Amazing Place’
    This Legend unit was a beautiful place with an amazing view, truly ski in/ ski out and very close to the town center. We really appreciated all the luxury extras (bedding, kitchen stuff, washer/dryer, hot tub, each couple had a bathroom, etc). I would highly recommend this accommodation to anyone that is skiing Big White with a group of friends or family.
    Stayed with friends - Recommended to friends and family
  • This Ponderosa Inn unit

    Big White: Ponderosa Inn: Apartment in a complex
    2 BDR • 1 BA • Sleeps 6 • #12559
    1 star 2 star 3 star 4 star 5 star
    Joanna says ‘Fantastic stay’
    We had a fantastic stay in this condo form March 12 to March 17, 2020. It is a truly ski in /out location. The owners respond quickly and clearly to all questions you may have. The unit is the CLEANEST of all places we stayed over 10 years of going to a different rental condos in Big White. Thank you , we will be back!
    Stayed with family - Recommended to friends and family
  • Quiet 1 Bedroom Condo with

    Big White: Snow Ghost Inn: Condo in a complex
    1 BDR • 1 BA • Sleeps 4 • #31118
    1 star 2 star 3 star 4 star 5 star
    Brett says ‘Great Place! ’
    Loved our stay at this well located condo. Right on the slopes. Owners were super nice and accommodating. Will definitely stay there again.
    Stayed with self - Recommended to friends and family
  • Impressive Spacious

    Big White: Plaza on the Ridge: Condo in a complex
    3 BDR • 2 BA • Sleeps 9 • #194
    1 star 2 star 3 star 4 star 5 star
    Jeanie says ‘Feels like home.’
    We've stayed in this unit a number of times now and have had nothing but good experiences here from booking with Owner Direct, communication with the owners to the lovely accommodation and location. As in a previous review that I've written, we've been more than satisfied with this condo and will most certainly return. It's a great find and I wouldn't hesitate in recommending it to others.
    Stayed with spouse - Recommended to friends and family
  • Village 5 Minute Walk

    Big White: Big White Village: Four Plex - lower right
    2 BDR • 2 BA • Sleeps 7 • #208102
    1 star 2 star 3 star 4 star 5 star
    Anna says ‘We really enjoyed our stay’
    This was the first time that we spent Christmas at Big White and we really enjoyed it. The condo was perfect for our family and was in a very convenient location. Right on a ski run and an easy walk to the village. I also appreciated that the kitchen was very well stocked, it made it easy to prepare our Christmas dinner
    Stayed with family - Recommended to friends and family
  • Perfect Place for a Family

    Big White: Legend: Duplex - right side
    1 BDR • 2 BA • Sleeps 4 • #56032
    1 star 2 star 3 star 4 star 5 star
    Diane Marie Ange says ‘Well maintained unit in a great location for family of 4’
    Well appointed suite. You have everything you need to start your holidays. Very close to the village centre and to drop off your little ones for a ski lesson, or catch a chair lift. Management readily made themselves available for any questions. Clean, bright suite with plenty of space for 4 people. Would highly recommend this unit.
    Thank you for a great weekend.
    Stayed with family - Recommended to friends and family
  • Ski-in, Ski-out Luxury

    Big White: Blacksmith Lodge: Townhouse
    3 BDR • 3 BA • Sleeps 9 • #42769
    1 star 2 star 3 star 4 star 5 star
    Derek says ‘Awesome location... great accommodations ’
    Our group really enjoyed our 4 day stay. Unit was very well equipped and nicely appointed. Access to the garage was a bonus and greatly appreciated. Location was superb ... no noise and very easy access. We will stay here next year.
    Stayed with friends - Recommended to friends and family
  • Townhouse Close to Village

    Big White: Trappers Crossing: Townhouse
    2 BDR • 2 BA • Sleeps 7 • #239323
    1 star 2 star 3 star 4 star 5 star
    Rachel says ‘Perfect location’
    We had a wonderful family holiday in this property - our girls loved the games available and we all enjoyed the hot tub after a day on the slopes. The kitchen was well stocked and there is plenty of space to store gear and dry out cold/.wet clothes. But the best part of this place is the location! It's an easy 2 min walk in to the village and the kids ski school, and we could easily walk out to ski down the rest of the mountain, and come in for lunch during a ski day. We loved it and would highly recommend!
    Stayed with family - Recommended to friends and family
  • "the Nicest one Bedroom on

    Big White: Ponderosa Inn: Condo in a complex
    1 BDR • 1 BA • Sleeps 2 • #585
    1 star 2 star 3 star 4 star 5 star
    Charles says ‘A beautiful, recently renovated and fully equipped condo at the perfect location.... Highly recommended!’
    My wife and I rented this unit for our first trip to Big White and we could not be any happier with our choice.
    This bright and spacious one bedroom unit is very clean and has all the necessities you would find
    in your own home. The appliances, electronics, furniture are all top notch and even the bed is
    extremely comfortable. The building is conveniently located just above Village Central and is truly ski in/out.
    Communication with the owners is fantastic, they honestly want to provide you with the best experience possible.
    We will not hesitate to consider this unit again and cannot wait to ski Big White again.
    Stayed with spouse - Recommended to friends and family
Experience the difference, no waiting
 
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