Top The Raven Vacation Rental Reviews

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Today's Top 20 The Raven Vacation Rental Reviews

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  • Stunning 4 Bedroom

    Big White: The Raven: Condo in a complex
    • 4 BDR
    • 3 BA
    • Sleeps 12
    • #200426
    1 star 2 star 3 star 4 star 5 star
    says ‘Wonderful Trip.’
    We rented this unit for a family vacation. The location is perfect, as it is a close walk to the lift that takes you to the village, outdoor skating area, and cafeteria. In addition, we had a perfect view of the fireworks that were displayed on the Saturday night - very beautiful! The property was clean and allowed for lots of space (we had 12 people, so it was nice for everyone to have enough space to be comfortable). We loved having the private hot tub and pool table and the kitchen was fully stocked (with more utensils, dishes, and cookware than we had expected). All around we had a great time and would be happy to return again.
    Stayed with family - Recommended to friends and family
  • Welcome to an Amazing Stay

    Big White: The Raven: Condo in a complex
    • 2 BDR
    • 1 BA
    • Sleeps 6
    • #224792
    1 star 2 star 3 star 4 star 5 star
    says ‘Felt mislead’
    Expectations of the suite were not clear. Check out info only said to load dishwasher and take out garbage/recycling. I felt I had gone over and above by tidying and putting towels in the washer. Were told after that cleaners found the place messy!! They had taken pictures of some crumbs on the table, two dishes in the sink and some toothpaste in the bathroom sink! We didn't realize we were expected to clean the whole suite upon departure. Owners said they were charged by cleaners $275 for the "extra cleaning" that would've only taken an extra 10 mins to clean. We felt mislead in the end. Hot tub was in great shape. But sheets were stained and looked dirty when we got there.
    Owner Comments
    Thank you for your feedback Lori. I am sorry that the conclusion of your stay ended like this. We have rented our home away from home through OwnerDirect for years and have never had a guest have a negative experience, or not returned the deposit in full ourselves. In fact, we have always had positive feedback and several of our guests are return guests. This is the first time ever and it is uncomfortable for all parties. As you know, your departure was 6 hours late. The policy on the site does state the strict rules of a 10am checkout, which has an $80 per hour charge. This charge is for use of the unit, as well as to compensate the cleaning and maintenance staff for their booked time. This is common when renting any accommodation. That charge would have been $400. You had called me and asked to spend an extra night instead, then sent an email in the evening saying you changed your mind. That affected the use of the unit, our inability to have it available for rent to another potential booking, a penalty imposed by having to change the cleaners (who should be paid for their time as per commitment) and usage of our home/amenities. You are correct in that the cleaners did charge extra as the unit needed a lot of work. They actually had to rebook their next cleaning, as extra time was needed to our home. The cleaners are an extremely reputable company and have been on the mountain for years. They have never charged extra for cleaning, as the policies have always been followed by all guests previous. You can understand that it saddens us that our home was not treated well. In this case, I met you in the middle and took on costs myself to help mediate the situation - which I should not have to take on, as you did use the unit. You were not charged the $400 for the late check out, or the night stay in lieu that you had committed to late into check out day, or the entire cleaning cost. Your deposit was deducted from, but less than the $275 as you mention. So, as you can see - I did all I could to rectify the situation based on your usage of the unit. Unfortunately, you cannot use a unit for free. I have learned from this experience and thank you for your feedback. Moving forward, I will ensure that I proactively direct future guests to the policies/check out section of the OwnerDirect page, as well as encourage them to read the check in package in the unit, and finally also the one I send on email upon booking completion. Thank you again, Baloo
    Stayed with family - Would not recommend to friends and family
  • Two bedroom Winter Ridge

    Big White: Winter Ridge: Condo in a complex
    • 2 BDR
    • 1 BA
    • Sleeps 6
    • #944
    1 star 2 star 3 star 4 star 5 star
    says ‘Wonderful condo, perfect view and great support from property manager’
    We stayed at the condo mid march. The view is perfect as you are right on one of the major slopes. A good sized condo (there were 4 adults and 2 kids) with open concept kitchen, it didn't feel small at all. The property manager was very helpful, responding to all our questions immediately. We would love to come back to this property.
    Stayed with family - Recommended to friends and family
  • Best Location and Best

    Big White: Eagles: Condo
    • 3 BDR
    • 2 BA
    • Sleeps 10
    • #205171
    1 star 2 star 3 star 4 star 5 star
    says ‘Best Ski-In/Ski-Out on the Hill!’
    Great location, warm, and very welcoming suite! Well stocked unit, and very well kept. Owners are VERY easy to work with, prompt, and efficient!
    Stayed with family - Recommended to friends and family
  • Next to Bullet Chair &

    Big White: Snowy Creek Lodge: Condo
    • 2 BDR
    • 2 BA
    • Sleeps 8
    • #231444
    1 star 2 star 3 star 4 star 5 star
    says ‘Super Great Location and Lots of Room’
    What a great condo! Newer kitchen and great appliances. Tons of space for our family of 5. Amazing view! Great ski-in/ski-out access. Right across the road from the Bullet chair.
    Stayed with self - Recommended to friends and family
  • Ski in-Ski out, Private

    Big White: Powder Ridge: Condo in a complex
    • 4 BDR
    • 2 BA
    • Sleeps 10
    • #205393
    1 star 2 star 3 star 4 star 5 star
    says ‘Great Vacation’
    We will come back... I think that is the best recommendation.
    Stayed with friends - Recommended to friends and family
  • Affordable 1 Bedroom Condo

    Big White: Monashee Inn: Condo
    • 1 BDR
    • 1 BA
    • Sleeps 4
    • #77633
    1 star 2 star 3 star 4 star 5 star
    says ‘Great Value, Ski-In/Ski-Out’
    Situated right by the ski slopes, this is a genuine ski-in/ski-out property. We have stayed here before and once again it provided a spacious, warm, and comfortable accommodation. Ample bedding, etc., and a full kitchen made it a real home away from home. Recommended!
    Stayed with spouse - Recommended to friends and family
  • Great Ski in / Ski out

    Big White: Snow Pine Estates: Four Plex - lower left
    • 2 BDR
    • 1 BA
    • Sleeps 8
    • #48886
    1 star 2 star 3 star 4 star 5 star
    says ‘Great ski Getaway’
    Very well appointed condo with many unexpected extras. The owners were lovely to organize with. Crazy amount of snow this year...couldn’t park in the driveway...too much snow and too steep...thankfully the parking lot was so close. Hot tub is always a must...nice seeing the pool boy show up to check on it...well taken care of. Great location...we will be back!
    Owner Comments
    Thank you for your kind words. I am glad you and your friends enjoyed your time at Big White.
    Stayed with friends - Recommended to friends and family
  • Ski in Ski out Location

    Big White: Winter Ridge: Condo in a complex
    • 2 BDR
    • 1 BA
    • Sleeps 4
    • #109455
    1 star 2 star 3 star 4 star 5 star
    says ‘Great location on Perfection run!’
    Condo was as advertised and location was great on Perfection run! Beds were comfortable, kitchen was well stocked with everything we needed. Washer/dryer/microwave etc, all look pretty new and worked well. There is a bar/grill outside the unit, and even though we were there over a weekend and weeknights (Sat-Wed), we did not notice any noise or disruption at all when we were in the unit. The hot tub definitely felt good at the end of a long day skiing. A short walk and you are right in the village where the restaurants, ski rental shop, grocery/liquor store etc are. Will definitely return.
    Stayed with spouse - Recommended to friends and family
  • Prime Ski-in & Ski-out

    Big White: Moguls: Condo in a complex
    • 2 BDR
    • 2 BA
    • Sleeps 6
    • #106
    1 star 2 star 3 star 4 star 5 star
    says ‘Good spot at BW’
    great spot. ski in/out. condo has plenty of space and lots of beds especially when counting the folding sofas.
    well supplied kitchen. 2 hot water tanks for upstairs and main floor bathrooms is great. Good ski/boot storage in unit.
    short walk to village still acceptable after 6 days skiing. Not the newest building but the unit is very good.
    Stayed with friends - Recommended to friends and family
  • Great location, only a

    Big White: Big White Village: Four Plex - left of 4 side by side properties
    • 1 BDR
    • 1 BA
    • Sleeps 4
    • #370
    1 star 2 star 3 star 4 star 5 star
    says ‘Great Value and Location’
    Upon arrival we were greeted by the owner and given the tour.
    This one bedroom had everything we needed. Next time I would stay longer. Location is great. Kitchen has everything you need to make your own meals.

    I would recommend that the owner add a few more pillows, as the ones in the bedroom are a little flat. Also think about adding a bodywash/shampoo dispenser in the shower. Sharing bar soap from previous guests wasn't very appealing. These are minor things.

    The skiing and location were awesome. We would book here again.
    Stayed with family - Recommended to friends and family
  • Best View and the Best Ski

    Big White: Timber Ridge Condominiums: Condo
    • 3 BDR
    • 2 BA
    • Sleeps 6
    • #122634
    1 star 2 star 3 star 4 star 5 star
    says ‘Wonderful Ski In/Out’
    Unit
    Well furnished with everything we needed/wanted in bedrooms, kitchen, bathrooms, storage. There were lots of dishes, utinsels, just like we were at home. The ski in/out was great: down the stairs, up a 2-3 foot snowbank, and you were standing on the run. The hot tub was awesome.

    Hosts
    They were very responsive to our questions, and very helpful in guiding us to runs, places to eat, travel assistance. The hosts were wonderful every step of the way.

    Changes
    I would change very little because it was 99% perfect. However, I would recommend getting a smart TV with Netflix/Hulu/Youtube apps etc so we could login and watch movies. I would get some feather pillows for those of us who like a softer pillow.

    Summary
    My family will definitely stay there when we return. The hosts, the lodging and the furnishings were all top notch.
    Stayed with family - Recommended to friends and family
  • One Bedroom and 2 Full

    Big White: Whitefoot Lodge: Condo in a complex
    • 1 BDR
    • 2 BA
    • Sleeps 4
    • #16
    1 star 2 star 3 star 4 star 5 star
    says ‘Lovely accommodations in the center of the village.’
    Loved our stay there for 14 days in February 2018. Very clean and well stocked unit. Quiet building. Best ski in / ski out location on the hill. Hot tub and Sauna are wonderful. Will definitely try to book again should we go back to Big White. Highly recommended.
    Stayed with spouse - Recommended to friends and family
  • Rustic one Bedroom Sleeps

    Big White: Ponderosa Inn: Condo in a complex
    • 1 BDR
    • 1 BA
    • Sleeps 5
    • #238786
    1 star 2 star 3 star 4 star 5 star
    says ‘Great stay up at Big White’
    We had a wonderful snowy time up the mountain and really enjoyed staying in this condo. The booking process went through smoothly and communication from the owner was friendly, helpful and informative. The position is great for access to slopes and village and the condo itself was comfortable, very well presented and felt like home.
    Stayed with family - Recommended to friends and family
  • Big White Cozy Condo

    Big White: Snow Pine Estates: Four Plex - upper right
    • 2 BDR
    • 1 Loft
    • 2 BA
    • Sleeps 8
    • #14754
    1 star 2 star 3 star 4 star 5 star
    says ‘ Wonderful!!’
    Beautiful and roomy! We had a wonderful time and highly recommend this place. Owners, place and location can not be beat!!
    Stayed with family - Recommended to friends and family
  • Awesome Ski in/out and a 2

    Big White: Eagles: Condo
    • 3 BDR
    • 2 BA
    • Sleeps 9
    • #239311
    1 star 2 star 3 star 4 star 5 star
    says ‘Nice condo, great location’
    We really liked this condo. We've stayed at a few places at Big White over the years and this had the right combination of nicely appointed condo, great location and good price. The owners were great to deal with, very prompt in answering questions and did lots to make the arrangements easy and our stay most enjoyable.
    We had a truly lovely long weekend away as a family, thank you!
    Stayed with family - Recommended to friends and family
  • Ski-in Ski-out to

    Big White: Plaza on the Ridge: Condo in a complex
    • 4 BDR
    • 3 BA
    • Sleeps 10
    • #60976
    1 star 2 star 3 star 4 star 5 star
    says ‘Loved our stay!’
    This was my third time visiting Big White and his has been the most enjoyable by far. The condo is in an ideal location on the mountain, has all the amenities you could need (plus more), and the owners were a pleasure to rent from.
    Stayed with self - Recommended to friends and family
  • Fantastic Condo - Ski

    Big White: Plaza on the Ridge: Condo in a complex
    • 4 BDR
    • 2 BA
    • Sleeps 10
    • #231801
    1 star 2 star 3 star 4 star 5 star
    says ‘Warm Comfortable Accommodations’
    This guest house was the perfect place for our big group during our ski trip to Big White. The newly done renovations are beautiful and very tastful. The house was stocked with everything we could need to sleep, shower, and feed a big group of people. All the new appliances worked perfectly. The beds were comfortable, the bunk beds are definitely custom made and are very steady. The hot tub was perfect for our evenings after a long day of skiing. The house is in the perfect location to walk to the town centre.
    It was very easy to communicate with our hosts, and we had everything we needed for a great stay. Definitely recommend and stay there.
    Stayed with self - Recommended to friends and family
  • Sleeps 17 True Ski in /

    Big White: Snow Pine Estates: Chalet
    • 5 BDR
    • 3 BA
    • Sleeps 17
    • #233562
    1 star 2 star 3 star 4 star 5 star
    says ‘Big White at its best ’
    From start to finish our experience was simply amazing from the very accommodating owners to the beautiful property that had everything our two families needed to enjoy everything Big White had to offer.
    The snow was amazing, I would highly recommend this property and the location it was awesome.
    Stayed with family - Recommended to friends and family
  • 5-minute Walk to the

    Big White: Tree Tops: Townhouse
    • 2 BDR
    • 1 Loft
    • 3 BA
    • Sleeps 7
    • #146909
    1 star 2 star 3 star 4 star 5 star
    says ‘Great Place to Stay in Big White’
    This condo exceeded our expectations. It was spacious and very clean. Some furniture was a little worn but not bad. Ski-in and ski-out was perfect as you could start and end your day on mogul track, or walk a little ways down the road to get to Highway 33. Shuttle pickup is close which is perfect if you don't want to deal with dodging cars and shivering as you walk down the road. Hot tub was perfect after a day on the mountain. Plus the unit is pet friendly, so we could bring the dogs. Only complaint is that you hear your neighbours stomping on their interior stairs, playing music, or hanging out in their hot tub, but we have found that is pretty much the norm in any ski resort condo. And everyone quieted down about 10-11pm. We would definitely stay here again.
    Stayed with spouse - Recommended to friends and family
Experience the difference, no waiting
 
Experience the difference, no waiting
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