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max 8 guests      3 bedrooms      3 bathrooms
  • Amenity Attributes
    • jetted tub
    • king
    • shower
    • sleep sofa /futon
    • toilet
    • tub
  • Attractions Attributes
    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Foosball
    • Pool Table
    • Satellite / Cable
    • Television
    • Cable TV
    • ESPN & ESPN2
    • Free Wireless Internet
    • Pool Table
    • Foosball Table
    • 5 DVD Players
    • 5 TV's
    • 5 TV's
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Location_type Attributes
    • Mountain View
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
  • Living Attributes
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Washer & Dryer
    • Sofa and Love Seat seating for 5
    • Comfortable Seating for 3
    • 3 King Sized Beds
    • 1 Queen Sleeper Sofa
    • Comfortable Seating For 10
    • Sofa
    • Gas Fireplace
    • 6 Dining Chairs
    • 2 Futons
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 4 Rocking Chairs
    • BBQ Grill
    • Deck
    • Hot Tub
    • Covered Deck
    • Incredible Mountain Views
    • Table with 4 Chairs on Deck
    • 2 Porch Swings
    • Table with 4 Chairs on Balcony
    • Covered Deck
  • Geographic Attributes
    • Close to Town
    • Secluded
  • Convenience Attributes
    • Free Wireless Internet
    • 15 Minutes to Downtown
    • 20 Minutes to National Park
    • 25 Minutes to Ober Gatlinburg
    • 25 Minutes to Dollywood
    • 25 Minutes to Pigeon Forge
    • 30 Minutes to Outlets

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Terms

CHECK IN & CHECK OUT
*** Our Target Check-in time is at 3 pm, early check ins may be available but are not guaranteed and are unlikely unless the unit is available and ready. Your unit may not be ready until later in the evening given maintenance or housekeeping issues.

Check-out is at 10am.

OCCUPANCY & HOUSEKEEPING
Please limit occupancy to the cabin maximum and adhere to pet and smoking preferences of the cabin (ALL CABINS ARE NON-SMOKING UNITS). You must be 21 or over to rent a cabin on our program, a driver's license is required at check-in from the adult responsible for the cabin. Each cabin has a maximum occupancy limit, which will be enforced. If guests misrepresent themselves, they will be required to vacate the cabin immediately without a refund.In the event of damages or extra cleaning requirements, additional charges may be applied to the card on file. Linens and towels are provided based on the size of the cabin reserved, along with basic kitchenware and utensils. A starter supply only of soap, dishwashing detergent, toilet paper, trash bags, and paper towels will be provided. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately. Please review the cabin binder and abide by hot tub procedures, rules, and precautions.

OCCUPANCY & AMENITIES
We will do everything we can to make sure your cabin is ready for your stay. It is our mission to provide you the cleanest cabin in the Smokies, so that you will become a guest for a lifetime. As mentioned above, due to our high standards for cleanliness, there is a chance that not all units will be ready for check-in promptly at 3 pm, especially during peak and holiday season. We ask for your patience and suggest that you have alternate plans for a couple of hours in case your unit is not ready. There is also a possibility on the day of check-in the hot tub may not be completely warm and ready for use until that evening, due to the cleaning process between guests. In addition, from time to time, appliances, hot tubs, satellite TV, water, telephone, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities.

Depending on the circumstance, a move to a similar property may be necessary. On rare occasions, cabin investment properties are sold and management responsibilities transferred. Under these, and similar circumstances, reservations may be moved to a similar property. Gas fireplaces are seasonal amenities and may not be available for use during the spring, summer or fall.

The Property Manager acts only as rental agent for the owner of the property and assumes no liability or responsibility for injury damage, theft, loss or accident of property or persons, or for conditions beyond our control.
The renter and guests releases the owner or owners of the cabin and the Property Manager from any and all liability for damage to the renter’s person or property of any type, for any reason or cause whatsoever; and renter indemnifying, defending and holding harmless the owner or owners and the Property Manager from any loss, injury, liability, damage or costs incurred due to occupancy of the property.

The Property Manager makes every effort to assure that all descriptions and representations from our staff, in our brochure, and our internet site are accurate. However, we are not responsible for printing errors, computer errors, or changes made by the owners in furnishings or amenities. Prices, amenities, specials, and / or minimums are subject to change with or without notice.

INCLEMENT WEATHER POLICY
Please be aware of the possible weather and road conditions you may encounter, depending on what time of year you are traveling, as we do not offer refunds due to weather or early departure. From late November through early April the weather in the Smoky Mountains can be very unpredictable. To assist you in planning, there is a link on our Weather Page to provide you with the current weather and temperature for Pigeon Forge, Gatlinburg & The Great Smoky Mountains National Park. This page will also provide phone numbers for weather related road conditions and or closures.

PET FRIENDLY POLICY
Some of our rental units allow for dogs. Please keep in mind each rental unit is an individually owned investment property, so please be courteous and treat the unit as you would your own, and make sure your pets do as well. There is a $50 pet fee per animal staying in the rental unit. Dogs over 50 pounds are not permitted. The following breeds are not permitted in cabins or anywhere on the property at any time: Pit Bulls & Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherds, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, Wolf-hybrids.

Some guests have pet allergies and as such certain units are not authorzied for pets. Please be respectful of this policy. If it is found that you have an unapproved pet in your unit, you can be evicted without refund. There is a minimum of a $150 charge per unathorized pet in a unit.

MINIMUM STAYS
Some seasons will have minimum night requirements depending on availability. Exceptions will be made if nights rented fall between two other reservations and the minimum is not possible. An additional housekeeping fee may be added for reservations with two or less paid nights. Amounts vary depending on the size of the cabin. This type of reservation cannot be booked online, it must be booked by calling our office.

PAYMENTS
One night's rent plus the Administrative/Hot Tub fee with a major credit card (Visa, Mastercard, Discover) is required to confirm a reservation. Sorry, but no personal or business checks accepted unless received at least 30 days prior to your scheduled date of arrival. Church checks are permitted with approval and tax ID information.

NON-REFUNDABLE DAMAGE WAIVER
In lieu of a normal security deposit there will be a damage waiver fee applied to each reservation of $45. The damage waiver covers up to $1,500 in ACCIDENTAL damages, such as broken kitchenware, coffee pot, etc. This does not cover non-accidental damage to furniture and electronics (i.e. damaged television, broken VCR/DVD, broken bed frame, broken sleeper sofa, etc.) Guest will be responsible for all intentional or reckless damages, and the credit card on file will be charged. Guest also authorizes agent to charge any expenses relating to intentional or reckless damage, cleaning of the unit beyond a normal cabin clean (EX: heavy partying, trash, etc.), or theft of any property from the unit, to the credit card on file for that cabin.

The guest who uses their credit card for the deposit is considered the responsible party, and all necessary charges concerning said cabin will be charged to the credit card on file, no matter who in the group caused the damage.

DAMAGES TO THE RENTAL UNIT
Guests accept responsibility for any non-incidental issues found by the management company upon departure not reported by Guest at check-in. The credit card on file will immediately be charged for any damage to the cabin noted on departure inspection.
Guest understands that the cabin must be left in proper condition upon departure (dirty dishes in dishwasher; garbage bagged; etc ) and that Guest will be billed for any additional housekeeping required for both inside the cabin and on the grounds surrounding and below the unit (please follow the garbage pick up schedule provided on the Guest Information Update or Guest Information Guide provided at check-in).

FEES
In accordance with our commitment to excellence and the Sevier County Health Department, all hot tubs are drained, cleaned and refilled prior to each check-in. Because of this, and all the processing involved with booking reservations, a $45 Administrative Fee will be added to each reservation.

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2020

Rate Period Nightly
Mar 29 to Apr 2 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 250 USD
Apr 3 to Apr 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 250 USD
Apr 5 to Apr 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 180 - 225 USD
Apr 10 to Apr 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 261 - 273 USD
Apr 13 to Apr 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 230 USD
Apr 17 to Apr 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Apr 19 to Apr 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
Apr 24 to Apr 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Apr 26 to Apr 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
May 1 to May 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
May 3 to May 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
May 8 to May 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
May 10 to May 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
May 15 to May 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 262 USD
May 17 to May 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 262 - 308 USD
May 22 to May 24 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 426 USD
May 25 to May 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 308 - 365 USD
May 29 to May 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
May 31 to Jun 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 352 USD
Jun 5 to Jun 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 390 USD
Jun 7 to Jun 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 383 - 418 USD
Jun 12 to Jun 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 426 USD
Jun 14 to Jun 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 418 USD
Jun 19 to Jun 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 426 USD
Jun 21 to Jun 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 418 USD
Jun 26 to Jun 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 390 USD
Jun 28 to Jun 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 318 USD
Jul 1 to Jul 5 Min Stay 2 nights (Arrival only on: Wed, Thu, Fri, Sat, Sun) 467 - 589 USD
Jul 6 to Aug 1 Min Stay 2 nights 358 - 429 USD
Aug 2 to Aug 6 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 352 - 368 USD
Aug 7 to Aug 8 Min Stay 2 nights (Arrival only on: Fri, Sat) 358 USD
Aug 9 to Aug 13 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 352 USD
Aug 14 to Aug 15 Min Stay 2 nights (Arrival only on: Fri, Sat) 358 USD
Aug 16 to Aug 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 276 USD
Aug 21 to Aug 22 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Aug 23 to Aug 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 - 276 USD
Aug 28 to Aug 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Aug 30 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Sun) 230 USD
Sep 1 to Sep 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 230 - 270 USD
Sep 4 to Sep 6 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 314 USD
Sep 7 to Sep 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 230 - 270 USD
Sep 11 to Sep 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Sep 13 to Sep 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
Sep 18 to Sep 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Sep 20 to Sep 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 230 USD
Sep 25 to Sep 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 230 USD
Sep 27 to Sep 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 230 USD
Oct 2 to Oct 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 358 USD
Oct 4 to Oct 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 367 USD
Oct 9 to Oct 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 445 USD
Oct 11 to Oct 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 367 - 437 USD
Oct 16 to Oct 17 Min Stay 2 nights (Arrival only on: Fri, Sat) 445 USD
Oct 18 to Oct 22 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 367 - 437 USD
Oct 23 to Oct 24 Min Stay 2 nights (Arrival only on: Fri, Sat) 445 USD
Oct 25 to Oct 29 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 367 - 437 USD
Oct 30 to Oct 31 Min Stay 2 nights (Arrival only on: Fri, Sat) 373 USD
Nov 1 to Nov 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 USD
Nov 6 to Nov 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Nov 8 to Nov 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 USD
Nov 13 to Nov 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Nov 15 to Nov 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 USD
Nov 20 to Nov 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 314 USD
Nov 22 to Nov 23 Min Stay 2 nights (Arrival only on: Mon, Sun) 270 USD
Nov 24 to Nov 28 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat) 537 - 614 USD
Nov 29 to Dec 3 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 - 350 USD
Dec 4 to Dec 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 309 USD
Dec 6 to Dec 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 USD
Dec 11 to Dec 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 309 USD
Dec 13 to Dec 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 270 USD
Dec 18 to Dec 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 309 USD
Dec 20 to Dec 21 Min Stay 2 nights (Arrival only on: Mon, Sun) 282 USD
Dec 22, 2020 to Jan 2, 2021 Min Stay 2 nights 513 - 614 USD

2021

Rate Period Nightly
Jan 3 to Jan 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Jan 8 to Jan 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 10 to Jan 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Jan 15 to Jan 17 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 314 USD
Jan 18 to Jan 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 265 USD
Jan 22 to Jan 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 24 to Jan 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Jan 29 to Jan 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Jan 31 to Feb 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Feb 5 to Feb 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Feb 7 to Feb 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Feb 12 to Feb 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 309 USD
Feb 14 to Feb 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Feb 19 to Feb 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 276 USD
Feb 21 to Feb 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 265 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 276 USD
Mar 1 to Mar 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 276 USD
Mar 5 to Mar 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 309 USD
Mar 7 to Mar 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 276 - 333 USD
Mar 12 to Mar 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 400 USD
Mar 14 to Mar 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 363 USD
Mar 19 to Mar 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 400 USD
Mar 21 to Mar 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 363 USD
Mar 26 to Mar 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 400 USD
Mar 28 to Mar 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 363 USD

Weekly

2020

Rate Period Weekly
Jul 6 to Aug 1 Min Stay 7 nights 2,156 - 2,433 USD
Dec 22, 2020 to Jan 2, 2021 Min Stay 7 nights 3,379 - 3,697 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (100 raters)
Property condition (100 raters)
Location (100 raters)
Cleanliness (100 raters)
Services from rental manager (100 raters)

The following review(s) were provided by the property manager.

Will definitely be back! Absolutely loved this place! Clean and had everything we needed to celebrate the holidays! Response from Elk Springs Resort Cabin Rentals; Wednesday, January 15, 2020 It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.
- Kayla R.
Reviewed On: 1/13/2020
Calming and great atmostphere Everything was exactly how it was displayed in the pictures. Game room was a blast, all electronics worked besides a few light bulbs. But one or two light bulbs out is whatever, didnt make a difference. Management called us to see if there was anything else they could accomondate us with or see if there was anything out of the ordinary going on as a simple check up which was nice. Good location, just have to be careful driving on the narrow roads. Rooms were clean, bathrooms were spotless, everything was seriously great. We have zero complains and it was 6 people aka usually someones going to be complaining about something. Hot tub was great with a nice jacuzzi. Cabin was VERY spacious also, everyone slept well too. I would come back and stay at the same place. Response from Elk Springs Resort Cabin Rentals; Wednesday, December 4, 2019 We appreciate your business and your fantastic 5-stare review, George!  It sounds like you chose the cabin for you and your group to relax and enjoy some time away in The Smokies.  Hawks Ridge is a beautiful cabin with lots of great amenities, and we are pleased to hear our staff is meeting our high standards of excellence. Thank you for making us aware of the light bulbs.  What a pleasure it was to serve you, and we look forward to working with you again in the future.  We encourage guests to book direct and save up to 15% on your booking.  Thank you! 
- George H.
Reviewed On: 12/3/2019
Stay oct 30 - nov 3 So the cabin was very nice! The floors were dirty and one of the bed spreads had dried blood on it! The one 2 upper beds were really soft but might be how most guests like them! Was just to soft for my dad and husband with back issues! Loved the location and view! Also downstairs shower was very dirty! I would say need better cleaners for the place that even examines the covers Response from Elk Springs Resort Cabin Rentals; Tuesday, November 12, 2019 Thank you for sharing your experience with us Tricia. It is disappointing to know of any issue you may have encountered. We strive to have the most clean cabins in the all Smoky Mountains. To know you had cleanliness issues with not only the floors, but also the covers is regrettable. We have 24/7 guest assistance to resolve any problem if it arises. We can ensure you will be inspecting this cabin thoroughly. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
- Tricia M.
Reviewed On: 11/12/2019
Great Relaxing Get-Away Had an awesome visit to the Smokeys staying at Hawks Ridge. The cabin has a great location, about 20 minutes to Gatlinburg and the Park. The views were spectacular. My main disappointment was that the hot tub was on the lower deck where there is pretty much no view. We didn't even use it since my husband and I don't do stairs easily and why bother when there are no beautiful mountains to look at. We had a shower curtain come down and after seeing it wouldn't be an easy fix, we called the office before we left for the day. When we returned, it had been fixed which was very much appreciated. While the cabin was fairly clean when we arrived, there were some areas that needed more attention. In the corners of rooms and under recliners there were plenty of dust balls. For the most part, we had a great visit. Response from Elk Springs Resort Cabin Rentals; Thursday, November 7, 2019 Thank you for sharing your experience with us Sue. We are delighted to hear you were able to enjoy your stay with us.  We hate to know you were not able to soak up the relaxation the hot tub can give you. We strive to ensure all of our guests are well taken care of while staying in one of our cabins, and it is our pleasure to address any issues that may occur. We can ensure you we will make sure our housekeeping staff is aware of the dust and have it cleaned. Thank you again for your feedback and we hope to see you again in the future. 
- Sue D.
Reviewed On: 11/6/2019
Vacation in the Smokies We stayed at Hawk Ridge for a week. The cabin was very welcoming. The pictures on the website were great but didn&#x2019;t do the cabin or the view justice. The cabin was spotless when we arrived and had everything we needed. We found everything well maintained. We loved the hot tub. It was in great working order and a blessing after all the walking we did during the days. . The kitchen was sufficient and we made several meals there. The cabin was very quiet and relaxing. Loved waking up to see the mountains while lying in bed. We had absolutely no issues with the cabin when we were there so we had no need to contact management. However, I will say that Elk Spring was great to work with when booking the cabin. Their communication was excellent. I paid exactly what was disclosed and received detailed instructions for our arrival and check in. <br/><br/>We spent a few days exploring the Smokies. We loved the history in Cades Cove, We ate dinner at Howard&#x2019;s Steakhouse and the Old Mill Restaurant. We ate breakfast at Crocketts Breakfast Camp. We would highly recommend all 3 places but Howard&#x2019;s was our favorite!<br/><br/>We only had one issue and that was driving to the cabin in the dark. It definitely isn&#x2019;t light up and there isn&#x2019;t a lot of outdoor lighting on the cabin. There is a sign from Elk Springs identifying Hawk Ridge but it&#x2019;s only displayed one way. If approaching from a different direction, it&#x2019;s easy to miss. The driveway is also a little treacherous in the dark. <br/><br/>We highly recommend the cabin and would love to stay there again if we come back that way! Response from Elk Springs Resort Cabin Rentals; Monday, October 14, 2019 We appreciate your business and your fantastic 5-star review, Tamara. We certainly agree!  Hawks Ridge is a wonderful cabin with an unbeatable view of The Great Smoky Mountains.  It was our pleasure to provide you with luxury accommodations and excellent customer service during your stay.  It is great that you were able to explore The Smokies and enjoy some of the local restaurants, too!  Your feedback regarding the exterior lighting has been reported, and we can assure you this will be reviewed.    We hope you will make plans to visit with us often.  Remember as repeat visitors you will receive 10% off future stay.  Thank you!
Reviewed On: 10/14/2019
Hawks Ridge Amazing and absolutely perfect. I really didn&#x2019;t want to leave. Awesome cabin and we plan to return. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 19, 2019 We are pleased to hear you had such a fantastic visit, Kimberly! Hawks Ridge is a beautiful cabin with lots of great amenities and a beautiful view of The Smokies. We look forward to working with you again very soon. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Kimberly R.
Reviewed On: 11/19/2019
Spacious, Beautiful Views The cabin was amazing; spacious, clean, and comfy. We loved spending time there and relaxing after a busy day of hiking/exploring. One gripe is it uses satellite internet; so no unlimited data. As a result, immediately due to previous guest usage for the month, we were docked with incredibly slow internet even though this had nothing to do with us. The response from Elk Springs wasn't that kind and were not willing to budge on helping us out even though this was not something we caused. Response from Elk Springs Resort Cabin Rentals; Wednesday, April 24, 2019 Thank you for taking the time to share your experience with us, Jessica. We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue with the internet. The location of this cabin is ideal in many ways. The views are phenomenal and it is just far enough away from town to give you the feeling that you are truly in a world of your own. Unfortunately, due to the location, satellite internet is our only option for internet. We can understand your frustration, as the slow speeds are not ideal. We can assure you, we do care about the quality of your stay and take all issues seriously. We are currently trying to resolve this issue with the provider. Although this is a free amenity that is included in each stay, we do want to make sure it is of the best quality possible. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 4/23/2019
Hawks Ridge- A place of seclusion What an absolutely wonderful stay. We had 3 couples (siblings) we each had our own floor! There was plenty of room to gather together in the spacious living area w/ kitchen or relaxing on the deck admiring the views! Response from Elk Springs Resort Cabin Rentals; Thursday, May 16, 2019 Thank you for your wonderful review, Becky! It is delightful to hear you and your family had such a great stay at Hawks Ridge. It sounds like you chose the perfect cabin to relax in and create memories that are sure to last a lifetime. We hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
- Becky C.
Reviewed On: 5/15/2019
Vacation 2019 I love this place! We have stayed at Hawks Ridge two years in a row now! Love the location and the view! My only concern is the air upstairs in loft! Other than that, Awesome place to stay! I recommend to anyone to stay at Hawks Ridge cabin thru Elk Springs Resort! Response from Elk Springs Resort Cabin Rentals; Thursday, May 23, 2019 Thank you for your wonderful 5 Star review, Amy! We are delighted to hear you found your home away from home while visiting The Great Smoky Mountains. We are sorry if there was an issue with the air flow to the upstairs. The cabins are a little different than typical homes, as many have higher ceilings and windows that make it a little more difficult to cool evenly throughout the cabin. Please call us during your visit should you experience this issue in the future. Our experienced maintenance technicians are experts at regulating the air flow so that all areas in the cabin are comfortable. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 5/22/2019
Poor Rental Experience / Nice House Overall, the cabin was good i.e. good layout, up to date aesthetics, everything in working order. A few things to note - the driveway is a little tricky (long, downhill, narrow), there is no fire pit area, and not much yard for kids to play in (backyard is too steep). Biggest issue was lack of internet and lack of owner/property manager response when we raised the issue. Previous renters used up the internet data plan leaving us with no access. Despite several calls, promises of call backs, no resolution ever occurred. Net, we struggled with cell phone coverage, went over with our cell phone data plans and nothing was done by owners or property manager to rectify. Very disappointing. Response from Elk Springs Resort Cabin Rentals; Thursday, June 13, 2019 Thank you for taking the time to share your experience with us, Michael. We are sorry you were disappointed in these aspects of your stay. This cabin is not advertised as having a fire pit area. We can certainly understand your frustration with the internet not working. We do see that you spoke with two different representatives, as well as a manager regarding this issue. As they explained during your visit and as explained in the contract, we apologize, but this is not something we would refund for. We can understand not having good cell phone reception can be frustrating also. As the cabin rental company, this is not something we have any control over. While many of our guests enjoy great coverage here, there are some that do not. This solely depends on the individual cell phone carrier. We sincerely apologize for any inconvenience and hope you were able to enjoy your time spent in our area.
- Michael L.
Reviewed On: 6/12/2019
Beyond expectations The pictures do not do this cabin justice. The cabin is spacious and the views are incredible. Our family of 8 enjoyed the two tiered deck and the outdoor hot tub. It's a quick drive to the local grocery store and offers easy access to both Gatlinburg and Pigeon Forge. Response from Elk Springs Resort Cabin Rentals; Monday, June 24, 2019 Thank you for your wonderful 5-star review, Joseph! It is a pleasure to hear that you and your family had such a great cabin stay. Hawks Ridge is a beautiful cabin with lots of amenities for the entire family to enjoy, and as you mentioned, the location is ideal for accessing local area attractions and restaurants. We hope you will choose to visit with us again on your next trip to The Great Smoky Mountains. Remember as repeat visitors you will receive 10% off your next booking. Hurry back, new memories are waiting to be made!
- Joseph M.
Reviewed On: 6/24/2019
Hawks Ridge Truly enjoyed our vacation it's always the cabin was excellent and The view was spectacular. Response from Elk Springs Resort Cabin Rentals; Thursday, July 11, 2019 We are delighted to hear you enjoyed your recent cabin stay, Sandra! We truly enjoyed having you as our guests and we hope you will make plans to visit with us again very soon. We encourage guests to book direct and save up to 15% on your booking.
- Sandra A.
Reviewed On: 7/10/2019
Nice Stay Nice cabin.Clean with everything we needed. Rental staff was helpful and checked in with us via phone call to make sure everything was good.. Cabin was close to Pigeon Forge (20m minute drive) but really secluded. Home and furnishings were a bit dated (for the rates) but beds were comfortable and all our needs were met. WiFi was very limited. Chose this cabin for the view, but it was limited due to tree growth. Overall, it was a good stay. Response from Elk Springs Resort Cabin Rentals; Friday, August 2, 2019 Thank you Dorothy for your kind review. We are glad you were able to enjoy your overall stay in the cabin. During the summer months, the leaves do flourish, obstructing some of the beautiful views the cabin has to offer. We do regret you were not able to see the amazing scenery at its best. We do strive to make sure our customers are satisfied and enjoying their experience in the area. We hope to be able to serve in future stays here in the Great Smoky Mountains.
Reviewed On: 8/2/2019
It was ok The view didn&#x2019;t look the same in the pictures as it did in real life. The kitchen could of been cleaner to. Response from Elk Springs Resort Cabin Rentals; Monday, September 16, 2019 Thank you for sharing your experience with us, Amanda. Your review certainly concerns us, as nothing was reported during your stay. We offer 24/7 guest assistance to ensure that any need that arises can be resolved quickly. It is regrettable to know that the kitchen cleanliness was not up to par. We pride ourselves in having the cleanest cabins in all the Smoky Mountains, and to know it was not up to our standards is worrisome. We do assure you we will be comparing the photos on the website to the cabin. We do not want anyone to feel misled when booking one of our cabins. We hope you were able to enjoy the rest of your time spent in our area. Thank you!
Reviewed On: 9/16/2019
Family Getaway! This cabin was absolutely amazing. It was spacious and it had beautiful views. The location for the cabin was also great. The cabin is about 10-15 minutes from Gatlinburg, Pigeon Forge, Dollywood, and Splash Country. The bear that came around one evening was also great! I definitely recommend this cabin! Response from Elk Springs Resort Cabin Rentals; Monday, July 30, 2018 Thank you for your kind review, Christian! We are delighted to hear you enjoyed your stay. Hawks Ridge offers the convenience of easy access to area attractions, while allowing you to fall asleep listening to the tranquil sounds of nature. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
- Christian H.
Reviewed On: 7/29/2018
Wonderful view, beautiful place, ****** internet We had a wonderful time at Hawk's Ridge over Easter weekend. Everything was as advertised. It is the perfect location for exploring this part of the Great Smokies.<br/><br/>We had a challenge with the internet connection. The internet download max for the month had been used up by previous guests when we arrived on March 30, so we had only a slow connection. We raised this with Elk Springs, who reassured us it would reset when the month rolled over on April 1, but it did not. We raised it again with them, and they did nothing. I guess it was an owner issue. However, it is a very expensive cabin to rent, so we were disappointed not to have help in getting the internet access. I don't think it would have cost very much for the owners or resort to pay for better access for us over our stay. Response from Elk Springs Resort Cabin Rentals; Friday, April 20, 2018 Thank you for taking the time to share your experience with us, Erin. We appreciate your feedback, as it helps us to ensure each stay is exceptional. We are sorry to hear you experienced this issue during your stay. We will forward your feedback to our maintenance team to evaluate the internet at the cabin. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Erin R.
Reviewed On: 4/20/2018
Great Our cabin was beautiful. Response from Elk Springs Resort Cabin Rentals; Sunday, June 17, 2018 Thank you for your kind words, Stacy. It is wonderful to hear you enjoyed your recent cabin stay. We hope you will make plans to visit us again in the near future!
- Stacy B.
Reviewed On: 6/17/2018
Nice Cabin, Great Views The cabin was very nice and perfect for my family of several young children. The views were phenomenal. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 9, 2018 Thank you for your fantastic review, Zachary! We are pleased that you and your family had a great stay at Hawks Ridge. We hope that you will make plans to visit often. Please keep in mind, as repeat customers you will receive 10% off all future bookings. Hurry back, new memories are waiting to be made!
Reviewed On: 5/9/2018
Excellent! We had an absolutely wonderful time!!! This was the most beautiful cabin we have stayed in to date. The view was spectacular and cabin was gorgeous. You will not be disappointed here!! Response from Elk Springs Resort Cabin Rentals; Friday, July 20, 2018 Thank you for your wonderful review, Michael! We are delighted to hear we exceeded your expectations. You certainly chose the perfect cabin to relax and unwind from the hustle and bustle of everyday life. We most certainly agree the mountain view is breathtaking. We enjoyed having you as our guest and hope you will visit often. Hurry back, new memories are waiting to be made!
- Michael S.
Reviewed On: 7/20/2018
Brooklyn Boy Great time in the Mountains. The Cabin made it even better. Spotless clean,large and even a game room. The owner even came by to say hello and to make sure everything was ok. Response from Elk Springs Resort Cabin Rentals; Tuesday, July 3, 2018 Thank you for your fantastic 5-star review, Frank! It is great to hear you enjoyed your recent cabin stay. Hawks Ridge is definitely a great cabin to relax and take in the beautiful mountain scenery. Customer service is very important to us, and we are pleased that we not only met but exceeded your expectations.
Reviewed On: 7/3/2018
Worst Elk spring experience I had stayed at Elk spring few years ago, my family and friends always come to Pegion Forge yearly, our first stay at Elk was clean and nice cabins, everything looked new, our second cabin which I booked thru elk web was in different area, reomate and not clean out all. There were photos of families which looked creepy, why would you have photos of anyone? The second bath was causing leak lower level, I called and talk to supervisor about it and request a change due To safety, I was turn down, being in Remote area with no service, you depended on wireless internet for communication with families, it was slowest possible not even worth wasting time, at the end we gave up on issues either this cabin. That visit will be my last and my friends also said same thing, I will never recommend elk to anyone, service is never like past Response from Elk Springs Resort Cabin Rentals; Wednesday, May 16, 2018 We appreciate you sharing your experience with us, Haman. Your feedback is imperative to our success. Your review certainly concerns us, however, after looking into this information we would like to clarify the details of this review. Upon reporting the leak you asked to be moved to a new cabin without allowing any time for our technician to examine the situation. After a very detailed inspection of the cabin, no leak was found. Often times, it is common for water to seep through the log wood floors if the shower curtain is mistakenly left out during a shower or if someone steps on the floor without using a towel. This is not a dangerous situation whatsoever. Unfortunately, one of the only drawbacks of being in the mountains is that internet service isn't always the best. However, we do strive to provide the best service available. We are very sorry to hear the service did not meet your standards and that you will not be returning. Thank you for sharing your thoughts.
- Harman A.
Reviewed On: 5/15/2018
Hawks Ridge Cabin Very good view of the Smokey mountains. Secluded from other cabins which made it very relaxing and quite. Great place to take the family. Kids would love the game room (pool table foosball and arcade game). Response from Elk Springs Resort Cabin Rentals; Thursday, September 20, 2018 Thank you for your wonderful review, Michael! We are excited to hear you enjoyed your stay. We certainly agree! Kids of all ages are sure to be entertained in the game room at Hawk's Ridge. We enjoyed having you as our guest and hope you will consider staying with us again in the future!
- Michael J.
Reviewed On: 9/19/2018
Happy Family Vacation Family had great time at Hawks Ridge cabin. The place is as nice as the photos - actually a bit nicer! Three bedrooms (one on each floor) with king beds, plus a futon in the little sitting room off the dining area, plus a queen sleeper sofa and another futon in the lower-level game room. It is away from the main Elk Springs resort, but there was plenty to keep everyone happy - wonderful views off the deck, pool table, foosball, pinball, hot tub, and Dish TV. Plenty of pots and pans and dishes, 12-cup Mr Coffee, plus a Kuerig. If you have a houseful, be sure to bring napkins, extra paper towels, toilet paper, laundry detergent, dishwasher detergent. The wifi was free but very slow most of the time. Cell signal was good for Verizon, weaker for AT&T. One weird maintenance issue - the shower heads were loose and had to be tightened to not leak or fall off... easy to fix. Response from Elk Springs Resort Cabin Rentals; Sunday, July 1, 2018 Thank you for sharing your wonderful experience with us, Kathy. We are delighted to hear you and your family enjoyed your stay. We certainly agree! Hawk's Ridge is the perfect cabin to relax and enjoy all of the luxurious amenities this cabin has to offer. We are sorry to hear you experienced the issue with the shower heads. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Kathy L.
Reviewed On: 6/29/2018
Hawks Ridge Beautiful cabin. Enjoyed it very much. We did have a roof leak that we had to keep changing out the pot to keep it from messing up the couch. Which we notified maintence and they came out and looked but were not able to fix it because of the current weather conditions at that time. Response from Elk Springs Resort Cabin Rentals; Monday, October 1, 2018 Thank you for taking the time to share your experience with us, Michele. We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue. Thank you for bringing it to our attention. We do see that the technician reported the roof was wet when he went out to check this during your stay. He did see that a slow leak was coming from the roof, but at that point it was not safe for him to go onto the roof to address it. We are happy to report this has been resolved. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
- Michele R.
Reviewed On: 10/1/2018
Hawk's Ridge in September We had a nice stay at Hawk's Ridge in September. The cabin is large and can accommodate a big group pretty comfortably. The cabin location is nice, not terribly far from attractions but far enough to get some peace. We hiked the Ramsey Cascades trail which was tough but fun. The view of the mountains was beautiful from the cabin porch. The cabin was overall clean and comfortable inside. The kitchen had basically everything we needed to cook/prepare meals. There were quite a lot of spiders/spiderwebs on the porch but I am told that is pretty normal in the "outdoors" and there weren't spiders inside so it was all good.<br/>There are neighbors surrounding that you cannot see but can hear (one decided to mow the lawn during sunset on Saturday evening, unfortunately). Other than the disturbed sunset on Saturday, this was not a problem.<br/>Overall I really liked the cabin experience (was my first time in the Gatlinburg area) and would do it again! Response from Elk Springs Resort Cabin Rentals; Wednesday, September 26, 2018 We appreciate your business and your kind review, Anne. It is a pleasure to hear that you had such a great time at the cabin, and you were able to explore some of the beautiful Smoky Mountains. Hawks Ridge is a certainly a great cabin to relax and enjoy the beautiful scenery. We are pleased to hear there were no insects inside the cabin, as we do have our cabins treated monthly. In the mountain area, it is almost impossible to complete eradicate all insects and cobwebs. However, we do make an attempt to sweep them away during each cleaning. We are delighted to hear that you enjoyed your visit, and we hope you will make plans to stay with us again on your next trip to The Great Smoky Mountains!
Reviewed On: 9/25/2018
Hawks ridge It was a beautiful view of the mountians! Very clean, comfortable cabin. Response from Elk Springs Resort Cabin Rentals; Wednesday, November 14, 2018 Thank you for your kind review, Chelsea! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Chelsea G.
Reviewed On: 11/14/2018
Stunning view, Great location! Hawk's ridge was a beautiful house and is off the beaten path, which we liked. The house is removed from Downtown Gatlinburg, which I didn't realize at first, but treasured immediately. The drive was about 10-15 minutes into Downtown Gatlinburg and depending on traffic, not much further into the park. Access to Pigeon Forge was easy as well. The view was the spectacular Smokies, not Gatlinburg, which we loved. We have 4 kids, and there was a little place outside to play and get some energy out. There was plenty of room and we could be at home there. I brought extra toilet paper and paper towels, but didn't need them. There were plenty of towels, sheets, and blankets. We even found a high chair and pack and play in the closet! I would highly recommend this property to anyone! Thanks for a memorable trip! Response from Elk Springs Resort Cabin Rentals; Friday, March 22, 2019 Thank you for allowing us to be a part of such a memorable family vacation, Marie! It sounds like you chose the perfect cabin to relax and enjoy the natural beauty The Great Smoky Mountains provides. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 3/22/2019
Hawks Ridge The cabin was everything we needed and then some. Excellent location, privacy, beautiful views inside and out! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 26, 2019 Thank you for your wonderful 5-Star review, Ashley! We are excited to hear we exceeded your expectations. We hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Ashley H.
Reviewed On: 2/26/2019
Hawk Ridge Amazing Views and Great Cabin and Customer Service We stayed at Hawks Ridge and the cabin was amazing!! The views were awesome. The cabin wasn&#x2019;t on the resort property was up in mountains which made it extremely nice. They notified me that Thursday night was still available and gave me a discounted price which we decided to stay and was worth it. Great vacation will always use Elk Springs Resorts Response from Elk Springs Resort Cabin Rentals; Monday, April 1, 2019 We are pleased to hear you had such a great stay at Hawks Ridge, Randall! It sounds like you chose the perfect cabin for you and your party to relax in and enjoy the peaceful mountainside. It was our pleasure to provide you with luxury accommodations during your stay, and we look forward to working with you in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Randall S.
Reviewed On: 3/31/2019
Awesome Spring Break The cabin was nice and spacious. Enjoyable spot to take the family. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 2, 2019 We appreciate your business and your fantastic 5-star review, Melissa. Hawks Ridge is truly a fantastic cabin, and we are delighted to heat that you and your family had such a great time. We enjoyed having you as our guests, and we hope you will make plans to visit with us often. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Melissa H.
Reviewed On: 4/2/2019
Outstanding cabin! Another great Elk Springs property - and we've stayed at many. This one is very private with a fantastic view and clean as always. No problems at all. Response from Elk Springs Resort Cabin Rentals; Thursday, June 15, 2017 We appreciate your loyalty and your wonderful 5 star review, Mark! We certainly agree! Hawks Ridge is a perfect cabin for viewing the beautiful Smoky Mountains. We do hope to see you again very soon.
Reviewed On: 11/12/2015
Almost Heaven A beautiful and spacious cabin with wonderful mountain views. This was our second Elk Springs cabin and both have been top notch! Response from Elk Springs Resort Cabin Rentals; Sunday, May 1, 2016 Thank you for your 5-Star review, Diane! We strive to provide top-notch cabins that will make you feel at home from the moment you walk in the door. We are happy to hear that Hawk's Ridge exceeded your expectations. Please contact us when you are ready to start planning your next Gatlinburg get-away. Your next Smoky Mountain adventure awaits you!
- Diane H.
Reviewed On: 4/25/2016
Enjoyable trip to Smokey Mountains Really enjoyed the vacation experience. My only caveat would be that the HVAC system in the basement in the third bedroom is loud. Had to sleep with ear plugs--too loud for my children. Not sure what to do there. Otherwise very pleasant stay Response from Elk Springs Resort Cabin Rentals; Monday, February 6, 2017 We are delighted to hear you enjoyed your visit! We are sorry to hear about the issue with the noise level of the HVAC system during your stay. Please contact us when you are ready to start planning your next visit to our area. One of our experienced sales representatives will be happy to assist you in finding a cabin that will exceed your expectations. We hope to see you again soon!
Reviewed On: 3/29/2016
Hawk's Ridge Stay December 26-28, 2015 The cabin was very pretty and clean when we arrived, however, the thermostat was broken and due to the uncommon warmth that week of December, the temperature rose to 83 degrees inside. We called at 4 and they didn't arrive until 7. My inlaws like to eat early and were very disappointed that they had to eat dinner so late since we had to wait on the thermostat to be fixed. Everytime I called, I received a voicemail with no manager to discuss the possibilities of a partial credit. Lucky and convenient for Elk Springs Resort but not the paying customer. Especially since I paid close to $500 per night. Response from Elk Springs Resort Cabin Rentals; Thursday, April 14, 2016 We are very sorry for the AC issue. As you stated, it was unseasonably warm and not the usual time of year we would normally be using air conditioning. The problem was located by our maintenance staff and traced back to a faulty rollout switch. Once they were able to find the part, they had this fixed for you in a matter of a couple of hours. We apologize for the interruption in your schedule, but maintenance would have taken care of this issue without you being present, as they have their own door codes to enter the cabin and our staff are very trustworthy. Since we were able to fix this problem rather quickly, this would not have justified a refund or credit to you, as these issues can't be predicted. However, for future reference, please be assured that Customer Service returns every missed phone call, whether you leave a message or not, within 15 minutes or less. There was no record of you requesting a partial credit for your issues and we apologize for your disappointment with our processes. In light of this, we hope you will consider a future stay with us and would love another opportunity to give you the perfect cabin getaway experience.
- Audra C.
Reviewed On: 1/12/2016
Great Family Getaway We have a family of 7 and the cabin had plenty of space! If we wanted to watch a movie, play a game pool or have quiet time, this place met each need. The people at Elk Springs offered superb hospitality. We would definantely consider staying at Hawks Ridge again. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 Thank you for your business! We hope you will continue to enjoy Elk Springs Resort's cabins for many years to come! We are running a great Groupon promotion right now. Feel free to check it out and book your 2017 vacation with us!
- Jennifer W.
Reviewed On: 1/2/2016
Amazing Experience Went with my family of 5 and loved it. Response from Elk Springs Resort Cabin Rentals; Tuesday, January 19, 2016 Thank you for sharing your experience with us. We are pleased to hear that you and your family enjoyed your stay with Elk Springs Resort. We look forward to having you as our guest in the future.
- Mohammed A.
Reviewed On: 1/19/2016
Heaven Extremely Beautiful... LOVED IT!!!! Breathtaking Response from Elk Springs Resort Cabin Rentals; Monday, June 27, 2016 Wow! We are excited to hear you had such a wonderful visit with us! We hope you will make plans to come back and stay at Hawk's Ridge again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- Cesar Z.
Reviewed On: 6/15/2016
Love the Place Very nice location and great view Response from Elk Springs Resort Cabin Rentals; Monday, March 14, 2016 Thank you for your kind response. We look forward to your next stay in the beautiful Smoky Mountains.
- Martine C.
Reviewed On: 3/14/2016
Hawks Ridge Beautiful cabin with a great view. Maybe a little far out from Gatlinburgh and the Nat. park. Only problem was a stray cat hanging around and then a dog showed up for one evening. Called management about cat, sayed they would send animal control out. They didn't get the cat if they showed up at all. Ended up having to take the cat to the animal shelter myself morning of departure. Housecleaner said cat had been there 2 weeks. Should have been taken care of. Caused stress and anxiety with kids and grandkids (feed the cat, no don't feed the cat, can we keep it and so on and on) Response from Elk Springs Resort Cabin Rentals; Friday, August 19, 2016 Thank you for sharing your experience with us, Steven. Due to the fact that there are several residences located near this particular cabin, we felt it would be best to allow the cat time to venture back home. When you initially reported that the cat was at the cabin, you said it did not look like it was starving, so we felt it was probably a local cat. It is not uncommon for strays to show up at our cabins and unfortunately some have been dropped off in the past. We can assure you, we would never let an animal be put in danger. We can certainly understand how this could cause stress and apologize for any anxiety caused due to the stray cat.
- Steven F.
Reviewed On: 8/19/2016
Hawk's Ridge The cabin was amazing and the view was fantastic. Driving to the top of a mountain was a little scary but the cabin was great. Response from Elk Springs Resort Cabin Rentals; Sunday, July 17, 2016 Thank you for your wonderful review, John! We are pleased to hear you enjoyed your stay with us. We can certainly understand the drive to the cabin can be a little intimidating, however, the view you will experience once you arrive is well worth the drive! Hawk's Ridge is an exceptional cabin that offers top-notch amenities for your enjoyment during your visit. We hope you will make plans to come back and visit with us again during your next get-away to Gatlinburg. Hurry back, your next Smoky Mountain adventure awaits!
Reviewed On: 7/16/2016
Todd Very nice place to stay...a very private location away from the downtown gatlinburg and pigeon Forge...but yet close to downtown...would definitely stay there again!!! Response from Elk Springs Resort Cabin Rentals; Sunday, August 28, 2016 We are excited to hear you enjoyed your stay at Hawks Ridge. We certainly agree, the location of this cabin is perfect. We hope you will take the opportunity to come back and stay with us again during your next visit to our Great Smoky Mountains.
- Todd R.
Reviewed On: 8/28/2016
Hawks Ridge This was our second Elks Springs Resort group stay. We asked for a more secluded home with a beautiful view and thats exactly what we got!! Home was very clean and had everything we needed kitchen/bathroom wise. The open layout was great for socializing and dinners. Had 6 people and had plenty of seating in all rooms and on deck. Location was more off the beaten trail from previous home but that was to be expected. If tree tops were trimmed in front of deck, views would be even better but again everything was lovely. Although its noted the 3rd bedroom is a loft, maybe more pictures of really how open it is, didnt realize until we go there. No real privacy for 3rd bedroom. Check in/out is always easy. Another great stay and we intend to return to another Elk Springs property next year! Response from Elk Springs Resort Cabin Rentals; Sunday, November 27, 2016 Thank you for your wonderful review, Melyssa! We are excited to hear you enjoyed your stay with us. Thank you for your wonderful suggestions. Your feedback has been shared with the appropriate department to see if these changes can be made for future guests. We enjoyed having you as our guest and look forward to your next visit.
- Melyssa R.
Reviewed On: 11/27/2016
Our Hawk' s Ridge Cabin Beautiful cabin with gorgeous views of the mountains. My family and I stayed 3 nights when on vacation this summer in Pigeon Forge. The only downside to this cabin is it a pretty good drive from anything you are going to do in town. We ended leaving in the mornings and doing evetything we were planning for that and did it and just stayed gone all day until we were done before returning back to the cabin for the night. I would still stay there again though despite the drive. Response from Elk Springs Resort Cabin Rentals; Sunday, July 31, 2016 We are happy to hear you enjoyed your stay, April. We certainly agree, the views from Hawk's Ridge are absolutely gorgeous! Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin in the ideal location with all of the amenities you are looking for. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you soon!
- April M.
Reviewed On: 7/31/2016
Tranquility We really enjoyed relaxing in Hawks Ridge. Only 10 minutes from stop light 3 in Gatlinburg. The reclining leather sofa and love seat were super comfortable. The hot tub was enjoyable. The mountain view was breathtaking, however disappointed that there was not a sunrise view as told when booking the cabin... only a partial sunset view. The alarm system started to continually beeped due to low battery around 2am the first and second and night... making it difficult to sleep. Maintenance came out but only switched the batteries around on the first visit but didn't replace until the second time. The fireplace in the living room did not work on the first night and wasn't fixed until next morning. Other than these few minor issues, we were highly satisfied and would return but may bring our own batteries for alarm next time. Response from Elk Springs Resort Cabin Rentals; Thursday, October 27, 2016 Thank you for taking the time to share your experience with us. We appreciate your feedback as it allows us to ensure each stay with us is exceptional. We are sorry to hear about the issues with the fireplace and the alarm. We sincerely apologize that the issue with the alarm was not fully corrected on the first visit. It appeared to be on the wrong setting, the technician was able to reset it to the proper setting. He truly thought the issue had been resolved. Thank you for notifying us when the alarm continued to beep. We can certainly understand the frustration caused by the untimely beeping and appreciated your patience. We are happy to hear you enjoyed your visit and hope you will consider staying with us again during your next visit to our area.
- Scott S.
Reviewed On: 10/26/2016
Thanksgiving We had a marvelous time. The cabin was tremendous and very well appointed. I can only hope and pray that it is safe from the fires spreading through the area. Response from Elk Springs Resort Cabin Rentals; Saturday, December 24, 2016 We are excited to hear you enjoyed your stay, Evelyn! Hawks Ridge is an exceptional cabin that offers the perfect location to enjoy a true get-away from the hustle and bustle of everyday life. We are happy to report that this area was unaffected by the fires. It is as beautiful today as it was during your visit. We hope you will make plans to come back and visit us again!
- Evelyn S.
Reviewed On: 11/29/2016
Beautiful A very nice cabin with beautiful views. Very spacious. The cabin was up tucked in the mountains.<br/>Very well set up...pool table, hot tub, etc... Response from Elk Springs Resort Cabin Rentals; Sunday, October 2, 2016 Thank you for your 5-Star review, Courtney! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will make plans to come back and stay with us often!
- Courtney G.
Reviewed On: 9/28/2016
Great Cabin We had 2 adults and four large teenagers. The cabin had plenty of room to spread out. The teens loved the game room and hot tub. The hot tub was very clean and decks were cobweb free (which I appreciated!) Wonderful views! We enjoyed coffee on the deck in the mornings. I was worried about the location being far away, but it wasn't at all. The drive into Gatlinburg takes you through an artist district with very quaint shops off the tourist path. Our only issues were no saucepan for boiling pasta/soup and the grill was charcoal. We just improvised. All Good! Response from Elk Springs Resort Cabin Rentals; Sunday, November 6, 2016 We love to hear stories such as yours, Angela! Thank you for allowing us to be a part of such an amazing family vacation. It sounds like many wonderful memories were made! We are sorry to hear that the cabin was missing a large pasta/soup pot. This is an item that we provide and should have been stocked at the cabin. We apologize, as this was an oversight on our part. Please do not hesitate to contact us. We are always happy to send one of our technicians out with any items that may have been overlooked. We care about the quality of your stay and want each visit with us to be exceptional. Thank you for bringing the charcoal grill to our attention. We do see that a gas grill is listed on the amenity list as well as a charcoal grill. We will have the information regarding the gas grill removed from the description immediately. We sincerely apologize for any inconvenience experienced due to these items and hope you will consider staying with us again during your next visit to our Great Smoky Mountains.
- Angela G.
Reviewed On: 11/6/2016
Great Vacation Great company to work with and the location was fantastic! Loved our cabin! Response from Elk Springs Resort Cabin Rentals; Saturday, February 4, 2017 Thanks so much for taking the time to review us! We are so glad that your enjoyed your stay! Please come visit again! Return guests will receive a 10% discount on all future bookings!
Reviewed On: 11/21/2016
Hawks Ridge Overall great trip and the cabin was nice. Internet and TV reception were horrible the entire trip, but otherwise everything worked okay. Response from Elk Springs Resort Cabin Rentals; Sunday, August 6, 2017 We appreciate you feedback, Thomas. We are truly sorry that the TV and internet were issues during your stay. Here in the mountains, the reception is not always perfect but we strive to make sure each visit is exceptional. We do have several luxury cabins that are closer to downtown Gatlinburg and offer more reliable TV and internet services. We hope you will visit us again in the future. One of our experienced Sales Representatives will be more than happy to assist you in finding a cabin that will not only meet, but exceed your expectations. Hurry back, new adventure awaits!
Reviewed On: 8/6/2017
Awesome View It was wonderful. We all enjoyed it. The only critic is that we could have used a few more towels. We also could not find a broom. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 29, 2017 Thank you for your wonderful review, Jill! We are happy to hear you enjoyed your stay. Each of our cabins are stocked according to the maximum occupancy allowed at the cabin. We will share your recommendation with our housekeeping department to see if the number of towels stocked needs to be increased. This cabin is equipped with a full size washer and dryer for your convenience. Each cabin should be stocked with a broom as well. We apologize if you could not find this item in the cabin. We have noted your report and will send one out with our housekeepers. Please do not hesitate to contact us should you find you are missing any item. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to our beautiful Great Smoky Mountains.
- Jill H.
Reviewed On: 3/28/2017
Amazing View! Our stay in Hawks Ridge Cabin was wonderful! The cabin was perfect and the views were breathtaking! Everyone I spoke to at Elk Springs Resort were unbelievably helpful and welcoming! Response from Elk Springs Resort Cabin Rentals; Tuesday, May 16, 2017 We certainly appreciate your kind review and recognizing our wonderful customer service staff for a job well done. We feel communicating with our guests is extremely important and we want to ensure your cabin getaway experience is as stress free as possible. We utilize phone calls, emails and text messaging to make sure our guests are informed of all the necessary information needed before, during and after checking in to one of our luxury cabins. Thank you for your business and we look forward to having you back for a future stay.
- McKenzie H.
Reviewed On: 5/15/2017
Spring Break We enjoyed our time at Hawks Ridge. This was our second time at an Elk Springs property and we were not disappointed. The amenities were exactly as described. The property was immaculate and you can see they take pride in it. Would definitely stay here again and I will only stay at Elk Springs properties when I am in the area! Response from Elk Springs Resort Cabin Rentals; Sunday, May 21, 2017 Thank you for your business and kind feedback. We look forward to doing business with you in the future. We have several cabin choices, so be sure to check them all out on our website or contact our sales department to assist you in making that perfect cabin selection for your next stay with Elk Springs Resort!
Reviewed On: 4/24/2017
Hawkins Ridge stay We had a great time at Hawkins Ridge! Staff was very helpful. Cabin was very clean, super comfy beds,& stocked kitchen. The view was great. Close to town. Kids and hubby loved the pool table and I love the relaxing deck to read on. Will be back for another vacation soon. Hopefully in one of the pool houses next time. Response from Elk Springs Resort Cabin Rentals; Thursday, April 6, 2017 Thank you for your business and for the wonderful review, Jennifer! We are pleased that your cabin choice was everything you hoped it would be. We do our best to provide our guests with a home-away-from-home experience and your 5 star review is proof of what Elk Springs Resort is all about! We would love to have you back for a return stay. When you are ready to book, our professional sales staff would be happy to assist you in finding the perfect pool cabin for your family to enjoy or feel free to check out our website for descriptions and up to date photos! Also, be sure to mention that you have stayed with us before and you will receive an automatic 10% discount!
- Jennifer M.
Reviewed On: 4/6/2017
Wonderful Experience It was wonderful to stay there, enjoying the mountain views from inside the cabin or any balcony. Lots of swings and rocking chairs on balconies. Neat and clean rooms in a perfect condition and nothing to complain about. We would come back again to this specific unit, "Hawks Ridge". Response from Elk Springs Resort Cabin Rentals; Monday, July 17, 2017 Thank you for your wonderful review! We are delighted that you had such a great stay and were able to take in the wonderful views of the Smoky Mountains. We hope you are already planning your next visit to Elk Springs Resort. Hurry back, new memories are waiting to be made!
Reviewed On: 7/16/2017
I thought I was in NYC!!! RAT INFESTATION!!! <br/><br/>Some things you will get by renting this cabin. One, great views Two, close proximity to downtown Gatlinburg. Lastly you will most assuredly be getting zero sleep and a rude, nasty RAT Rawakening every night.<br/><br/>Our family recently booked the Hawks Ridge cabin through Elks Springs for the week of Thanksgiving. This was supposed to be a very nice vacation for our family of eight. This quickly turned into a very exhausting, disgusting experience. To which I'm unable to lay out details due to (max characters). <br/><br/>Please note*. My family is not a snobbish bunch of city folk, we are all tough and some are of military backgrounds with two tours in Iraq. So we are not your average squeamish bunch. Even with hardened backgrounds our family could no longer endure this disgusting health hazard of a cabin. <br/><br/>We did call the management on day two about the problem and they sent someone over who said “yeah, this cabin has had a problem with rats”. He laid five more traps in an attempt to appease us (five more to the existing laid traps). This would indicate strongly to me and anyone reading this that they knew of the problem beforehand.<br/><br/>After leaving we once again contacted management about the rat problem for some sort of refund for our terrible experience. We were brushed off with a generic response via voicemail of “we checked and there was one squirrel in the ceiling no refund will be given”. Elks springs must think we are idiots, as we saw and took pictures along with video evidence of the rat infestation. <br/><br/>So in closing I will repost this to every travel booking and ratings board I can find in hopes that the management will make the appropriate amends for ruining our vacation.<br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, November 29, 2017 We appreciate your honest review, Djonne. Although mice and other critters are very common in the mountains especially during colder weather, there have been no rats or mice found in the Hawks Ridge cabin. I apologize if you were misinformed and we will be sure to find the maintenance technician and correct him. Although we did set out traps because we were under the impression you were correct, upon further inspection we have found that a flying squirrel has attempted to make a home in this cabin. I can assure you this is being addressed. We appreciate you making us aware, as these squirrels are very active at night and our staff are not typically in the cabins that late. Please know that it was not our intentions that you leave disappointed. Thank you for sharing your thoughts.
Reviewed On: 11/28/2017
Hawks Ridge Relaxation Paradise We had a wonderful time despite Hurricane Nate bringing some very wet weather. The cabin was beautiful and with the porch setup like it was we could still sit outside on the swings and enjoy the view/quiet even with the rain. The cabin was clean, had plenty of room for everyone and had a beautiful view. My only recommendations would be to check the wifi usage as I was alerted early in the stay that the data was past its imit which would result in slower connectivity and perhaps have someone spray outside for spiders as there were several that also thought the porches were beautiful and had taken up a great deal of space. Overall we couldn't have asked for a more peaceful, beautiful place. Response from Elk Springs Resort Cabin Rentals; Thursday, October 12, 2017 Thank you for your kind review, Kimberley. We are pleased that you enjoyed your visit in spite of the weather. It is great that you were able to relax and take in the views. Unfortunately, being in the mountains does leave us with limited internet options in some of our cabins. We certainly apologize for this inconvenience, but we are glad this did not ruin your stay. We hope that you will visit Elk Springs again during your next trip to Gatlinburg. Keep in mind, as returning guest you will enjoy 10% off all future bookings!
- Kimberley P.
Reviewed On: 10/12/2017
A weekend getaway with the kids We met our kids there for the weekend and the property was great beautiful views easy to get to. ⚓ Response from Elk Springs Resort Cabin Rentals; Wednesday, July 19, 2017 Thank you for your wonderful review, Mark! We are delighted to hear you stay was exceptional. We enjoyed having you as our guest and hope you will visit again soon!
- Fiona R.
Reviewed On: 7/18/2017
Hawks Ridge Hawks Ridge was a very nice rental. The views were breathtaking. We had two issues when we arrived. The first one was the smell of the cabin. It was very if putting when you walked in. It smelled like old dusty and dirty furniture. We called about it and the service dropped off a can of Fabreeze. That helped temporarily. The other issue was the internet. My wife brought some work with her to do but was not able to do it because the internet was horrible. The monthly data limit was exceeded before we arrived so the speed was slowed down by the provider. We did like the layout of the cabin and the views were amazing. Response from Elk Springs Resort Cabin Rentals; Monday, August 7, 2017 Thank you for sharing your experience with us Ryan. We appreciate your feedback as it helps us to succeed. We are very sorry for any inconveniences you may have experienced during your stay. Often times, when renting cabins in the mountains, cable internet service is not always an option. However, we do offer a variety of luxury cabins and several of them are closer to downtown Gatlinburg with wonderful high speed internet. One of our experienced Sales Representatives will be more than happy to assist you with finding a cabin that will not only meet, but exceed your expectations. We hope you will join us again soon.
- Ryan V.
Reviewed On: 8/7/2017
Awesome Getaway we were very happy with our overall expeirence from the views to the freindly staff we had a very relaxing stay. Response from Elk Springs Resort Cabin Rentals; Thursday, November 2, 2017 Thank you for your kind review, Jerry. We are pleased that you enjoyed your cabin stay. We hope that you will consider staying with Elk Springs during your next trip to The Great Smoky Mountains!
- Jerry O.
Reviewed On: 11/1/2017
Home getaway Its a nice place to spend the weekend. You get that country feel especially for guest from the city who wants to experience the great outdoor.<br/>The only thing that bothers me is when the temperature drops it became pretty chilly inside the thermostat would not go up to desired heat and it seems it was set up to low. Driving to town takes 20 mins on a winding road from the property. The view is perfect. Response from Elk Springs Resort Cabin Rentals; Tuesday, November 7, 2017 Thank you for your kind review, Nerissa. We are pleased that you enjoyed your cabin stay. We apologize that you endured issues with the heat in the cabin. Please keep in mind, we do offer 24/7 staff assistance and are happy to send out a member of our maintenance staff to assist you. We hope that you will join us again during your next trip to The Great Smoky Mountains!
Reviewed On: 11/6/2017
15 year anniversary The house was well maintained and clean. Not as seculded as sold. We also had some issues while there. Every night at bed time there was some kind of animal in the walls making lots of racket all though the night. There was no sound sleep there. Must be a raccoon or family of raccoons living in the attic and walls. You need an exterminator. Also the nights would get chilly and the heaters would not EVER kick on. Thank God for the fireplace!!!! Response from Elk Springs Resort Cabin Rentals; Sunday, October 29, 2017 We certainly appreciate your feedback as it helps to ensure we are constantly improving. Congratulations on your anniversary! It is regrettable that you were faced with issues during your stay here. Please keep in mind, we do offer 24/7 staff assistance and are happy to help in anyway we can. I have reported your concerns to the proper departments. Please do not suffer, call us. With the cooler weather upon us, we definitely want the heat to be in working condition for you. We are happy to send out one of our experienced maintenance men to assist you with the controls or check the mechanics if needed. It looks as though you added a night to your stay, we would hope that this means you somewhat enjoyed your stay.
- Shellie W.
Reviewed On: 10/27/2017
Wonderful Trip Breathtaking and amazing! Response from Elk Springs Resort Cabin Rentals; Tuesday, March 20, 2018 Thank you for your kind review, Autrellia! We truly enjoyed having you as our guest and hope you will return as often as your schedule allows!
- Autrellia P.
Reviewed On: 3/19/2018
Great stay....snow and all My family totally enjoyed our stay at Hawks Ridge. Check in was easy. Everything was in order when we got there. I had to call a couple times for towels, garbage pick up and an issue with the wi if, but my calls were always returned promptly and service was provided very quickly. Our kids had a great time playing in the unexpected Thanksgiving snow!! It was a fabulous vacation.
- Ann G.
Reviewed On: 12/2/2013
Wow what a view Spectacular view, awesome "cabin" more like a vacation home.will Definately come back to this one
- Jeffery M.
Reviewed On: 9/29/2013
Excellent facility The cabin was very beautiful and had spectacular views. Very quiet and quant. I will select this property again for a future trip.
Reviewed On: 8/8/2013
Great overall Had a little trouble maintaining Internet connection for our various computers.
- Deborah H.
Reviewed On: 8/11/2013
LMP The property was beautiful and clean. The location was just awesome and the view was to die for. I highly recommend the property.
Reviewed On: 10/18/2013
An escape into the mountains Our stay was wonderful and we enjoyed our stay. There were minor inconveniences, but something which did not bother us. One advice I can give is to install reflecting poles at the entrance to the driveway, as in a SUV you cannot see the road when turning into the driveway. We came to the place at night and I could not see the road leading in since it was dipping into the cliff side.
Reviewed On: 10/23/2013
the only Complaint is about the service The cabin is pretty good and clean. But the accessibility to the customer service need to improve. We can't find anyone to help us because no one answered in the phone and the office is closed when we have problems in checking in.
Reviewed On: 10/14/2013
getaway anyday I loved everything about this cabin. The location was not to far not to close.Nice and roomy very clean. everything was in working order. If there was anything to complain about was the mattresses were not to comfortable. I will go back again soon. <br/>
- Randall J.
Reviewed On: 10/22/2013
Hawk Ridge Very relaxing hit the colors just right and would return to the same place, glad we did not have to go thru the dollywood tourist area to get there. Thanks
Reviewed On: 11/7/2013
Quiet location Quiet area but a little too far away from Gaitlinburg. Beautiful view from front deck. Had a little trouble with securty lock on main door but a call to maintenance quickly resolved this problem. The downstair bedroom was dark as there was no window in this room. Also the tub and refrigerator could have used a good cleaning !! Also did not appreciate that there was a tip envelope there for the cleaning company as we had already paid the fee !! The cabin was in good order but overrated .
Reviewed On: 4/26/2014
Good Weekend in the Smokys the cabin is in a great location, great view. some parts of the cabin need a deep clean, but it wasn't bad enough that i wouldn't go back.
Reviewed On: 1/14/2014
Perfect place for a perfect get-away THe cabin was ready and waiting when we arrived. Although the heat was not working the staff promptly came out (twice) and got it working perfectly. We enjoyed everything -- the views, the space, the technology, the great kitchen, the deck's -- perfect for family time and a great base for touring the area. While the cabin seemed pricey, it was an amazing value for what we got. Would love to come back!
- Holli L.
Reviewed On: 4/12/2014
Peaceful retreat Our home was warm and inviting. It was wonderful having a separate area for the kids to hang out. The upstairs loft was very cozy. Nice experience
- Rose R.
Reviewed On: 4/20/2014
hawks ridge review Hawks ridge was a a great choice for our group. The kids had plenty of room to play inside, especially the game room . We did bring our PS3 just in case. The rooms were spacious and the beds were great. The cabin is well equipped with things you wouldn't think to bring like an iron. The cutlery in the kitchen was a little worn and abused,but we managed. Its tough to cut up chicken with a dull knife. I wish the towels were of a larger premium brand. Our towels were small like a motel. Other than that, we will be returning to hawks ridge next year.
- Jason M.
Reviewed On: 6/9/2014
Perfect Cabin My family had a wonderful stay at Hawks Ridge. Beautiful views, very relaxing. Would like to have more outdoor furniture.
- David F.
Reviewed On: 10/12/2014
Great get away! This place was awesome. We had a great time. The only down fall is that we did not have a gas grill as stated and the internet did not work despite several attempts to reboot it. Otherwise the accommodations were great!
Reviewed On: 6/29/2014
Hawks Ridge Stay Our Family were visiting the area for our Granddaughter's wedding. Teh cabin was everything we had hoped for and more. Clean, excellent location. Highly recommend for anyone.
- Linda G.
Reviewed On: 4/28/2014
Happy Times at Hawk's Ridge! Terrific time in Tennessee. Hawk's Ridge is a terrific cabin with everything you want from a Tennessee vacation. Elk's Springs Resort was terrific customer service and a great choice for our next Tennessee vacation.
- Kevin F.
Reviewed On: 5/18/2014
family get together and get away Fantastic view and an awesome cabin with everything we could need or want. The only thing that could of made it better(which is a small deal in comparison to what it did provide was not enough lounging seating for the porch with the fantastic view. We pulled the rocking choirs(2) from the front porch but we needed seating for 8
Reviewed On: 7/22/2014
Hawks Ridge Review Hawks Ridge was very nice and the kitchen in particular, was well equipped. Most cabins do not<br/>have as many kitchen items as this cabin.<br/>Note. The bathroom ceiling fan on the second level is extremely noisy and needs repaired.<br/>We had a nice stay. Thank you.
- Jane O.
Reviewed On: 6/24/2014
A little bit of paradise! We had a fabulous stay at Hawk Ridge. The view is spectacular. The home was in immaculate condition. We were there 4 nights and 5 days. Our only complaint is that we should have stayed longer! We hope to return again. The property is secluded enough to feel very private, yet a drive into Gatlinburg or Pigeon Fordge is quick.
Reviewed On: 8/17/2014
Very Nice <br/>the property was great, plenty of room for the 6 in our party, would stay again Response from Elk Springs Resort Cabin Rentals; Friday, September 18, 2015 Thank you for the review of your stay at Hawks Ridge. We are pleased that you and your party enjoyed your stay here. We hope you all come back to breathe in some fresh mountain air again soon. Remember, as a repeat guest, you receive a 10% discount on your next booking.
- HK J.
Reviewed On: 9/18/2015
Great experience! Excellent! 5 stars!! The only thing I can say that was not a positive was the location for an "adult only trip." All night life is a good distance so we had to take cabs everywhere to enjoy adult beverages. Beautiful, secluded location though!
Reviewed On: 12/3/2014
Peaceful, Easy Feeling A wonderful destination facility.
- Debbie S.
Reviewed On: 11/18/2014
Best Mountain Experience Yet Such a beautiful place to spend a long weekend with a few close friends. The cabin was clean and the views were amazing. I will definitely consider going back here in the future.
- Taylor P.
Reviewed On: 1/13/2015
Hawks Ridge Our vacation with Elk Springs was very pleasant, Hassel free and I would highly recommend them to anyone staying in The Smokey Mountains.
- Chester U.
Reviewed On: 1/27/2015
Week long stay and Hawks Ridge We had a great time in Hawks Ridge. The cabin was clean. We loved the pool table, and hot tub. The kitchen had everything we needed to make big meals for our group of 6 adults and 2 kids. We were all very comfortable there. Great place to stay for vacation! Response from Elk Springs Resort Cabin Rentals; Monday, October 19, 2015 Thank you for the 5 star review Christine! We are pleased to hear that you enjoyed everything about your cabin stay and we look forward to your return.
- Christine B.
Reviewed On: 10/13/2015
Overall Great Place Overall our experience was great. The views were beautiful, the cabin was spotless, and the location was pretty close to all the attractions. There were two things that I was unhappy about. 1st was in the booklet in the cabin said that pizza was available for delivery which we found out that no one would deliver to our place. 2nd was we got in the hot tub and upon getting out my girlfriend cut her foot on a piece of glass that was in the bottom of the hot tub. Nothing major, but should definitely be looked at a little closer when cleaning.
- Steven J.
Reviewed On: 3/31/2015
Hawks Ridge Hawks Ridge is a great cabin with an excellent view. The condition of the cabin upon arriving was phenomenal; interior and surrounding exterior were cleaned. The customer support was above par. I will definitely be using Elk Springs Resort Cabin Rentals in the future.
Reviewed On: 6/10/2015
Fun, Relaxing Weekend My brother, three friends, and I are avid outdoors people. I was able to talk everyone into renting your cabin and just hiking for the weekend--instead of backpacking. We certainly weren't disappointed. We were able to enjoy the park, then come back, cook, relax, socialize, play games, and plan our next adventures. I think I've started a new tradition!
- Adam F.
Reviewed On: 2/10/2015
Great Vacation We were a group of eight graduate students from PennState. We stayed at the Hawks Ridge cabin over the weekend and it was great. There is parking for upto 4 cars. Loved the jacuzzi overlooking the smokies. The pool table and the foosball tables were a hit. The property has a stunning view and has a beautiful location away from Gatlinburg's hustle and bustle. I however would advise caution to people driving to this place since the approach road has a lot of sharp blind turns. The place was super clean. Had all the things needed in the bedroom and kitchen. Has an outdoor grill too for all the grill enthusiasts. Check in and check out was super easy. Overall we had a blast. Will definitely book again with them if I head there again.<br/>
- Soumyadeep G.
Reviewed On: 3/11/2015
Hawks Ridge Cabin Great cabin. Great view. Clean and modern. Easy check-in and check-out. Centrally located to all entertainment sites. Out of the maddening crowd in the evening so you can relax. Response from Elk Springs Resort Cabin Rentals; Thursday, July 23, 2015 Thank you Vicky! There is so much to see and do here in the Great Smoky Mountains, but nothing like kicking back and relaxing when you are away from it all. What better way than a cabin stay like you enjoyed? We sure hope you come back to Elk Springs Resort cabins in the future.
- Vicky B.
Reviewed On: 7/23/2015
Great cabin Very nice Cabin. Very good location.
Reviewed On: 4/3/2015
Wonderful views and a restful stay! We had a very relaxing stay in the cabin! I would go back for sure. Since we did a great deal of our own cooking, I might suggest bringing a larger pot or two along. I cooked for 8 could have used a larger one. Any deficiency was quickly taken care of by the resort services! Beautiful area to visit! I highly recommend Hawk's Ridge. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 11, 2015 Thank you Larry! We appreciate your feedback. We are sorry that the basic cookware set at the cabin wasn't adequate for your larger party. We hope you found the kitchen well stocked otherwise. We hope you and your family come back to relax at an Elk Springs Resort cabin again and again!
- Larry G.
Reviewed On: 8/10/2015
Hawks Ridge Our stay at Hawks Ridge was fantastic. The cabin was beautiful and well laid out for our needs. It was clean and very comfortable. The people we spoke to prior to our stay were extremely helpful. We had to change our stay dates and that went seamlessly. We had a group of nine, so we cooked quite a bit. One of the large burners on the stove top did not work. We called the property number and they sent someone immediately. However, the repair required ordering a part, so cooking required some creative adjustments. Also, a very minor thing, as non-smokers the smoking pails outside had not been cleaned out of old cigarette butts. <br/>I would most definitely recommend this cabin to anyone interested in spending a lovely, comfortable quiet stay in the mountains.
Reviewed On: 5/19/2015
First Smokey Mountain Adventure Hawks Ridge was a nice vacation home. The bedrooms were large, each with dedicated bathrooms. Would have been nice if the owners suite was identified as a loft retreat. The kitchen appliances were dated and there were issues with the stove. The location was central for our hiking in the Great Smokey Mountain Park. WiFi service was spotty. Views were nice but facing South did not allow for deck enjoyment until the sunset. Response from Elk Springs Resort Cabin Rentals; Monday, September 7, 2015 Thank you for the review Pam. The description on our website is as follows, "Head up for some peace and quiet into the upper level loft bedroom king suite with romantic jacuzzi tub." We are very sorry you missed this in the description. We go the extra mile to ensure our photos and descriptions are accurate, so our guests are not disappointed when they arrive. As for the dated appliances, please understand that as long as they look nice and are still functional, we don't create added expenses for our cabin owners by upgrading them. We would have loved to assist you with the stove problem during your stay. Our maintenance staff is trained and ready for any repair needs that may arise during your stay and often can be at your cabin within 30 minutes. We will be more than happy to assist you with booking your next cabin stay and will help you find one that has everything to suit your needs.
- Pam B.
Reviewed On: 9/6/2015
Nice Place Very nice place with great views. The trees in front of the house could be trimmed to provide much better views from both decks. Overall a very nice place that is very quiet. Deer and turkey spotted just down the road from the house. Response from Elk Springs Resort Cabin Rentals; Monday, November 2, 2015 Thank you for taking the time to give us this great review, Richard! We certainly appreciate your business and welcome your feedback. It helps us to continue to improve our customer service and overall guest satisfaction. We hope you will consider a future stay with us.
Reviewed On: 10/30/2015
Very pretty and clean cabin Was absolutely great! The cabin was very clean, great location, loved the multiple patios and the fact that each couple had their own level in the house :) Just have one recommendation to the owner - would be great if you had enough dishwashing and washing liquid to last the whole stay. We had to end up buying a big packet and leaving it there since there was enough for just one wash and we were there for 3 days. Other than that a wonderful cabin! Response from Elk Springs Resort Cabin Rentals; Thursday, October 29, 2015 Thank you for the review Munira! We do our best to inform our guests, by email prior to your arrival, that you only receive a starter pack of supplies and that you will have to buy your own if necessary. We are sorry for any inconvenience this may have caused for you. It seems that the cabin itself was perfect and everyone enjoyed their time here! We hope you will consider a return trip to one of our cabins again.
- Munira R.
Reviewed On: 10/27/2015
Great cabin. Great view. Clean and modern. Easy check-in and check-out. Centrally located to all entertainment sites. Out of the maddening crowd in the evening so you can relax.
Reviewed On: 7/23/2015
Hawks Ridge is a great cabin with an excellent view. The condition of the cabin upon arriving was phenomenal; interior and surrounding exterior were cleaned. The customer support was above par. I will definitely be using Elk Springs Resort Cabin Rentals in the future.
Reviewed On: 6/10/2015
Our stay at Hawks Ridge was fantastic. The cabin was beautiful and well laid out for our needs. It was clean and very comfortable. The people we spoke to prior to our stay were extremely helpful. We had to change our stay dates and that went seamlessly. We had a group of nine, so we cooked quite a bit. One of the large burners on the stove top did not work. We called the property number and they sent someone immediately. However, the repair required ordering a part, so cooking required some creative adjustments. Also, a very minor thing, as non-smokers the smoking pails outside had not been cleaned out of old cigarette butts. <br/>I would most definitely recommend this cabin to anyone interested in spending a lovely, comfortable quiet stay in the mountains.
Reviewed On: 5/19/2015
Very nice Cabin. Very good location.
Reviewed On: 4/3/2015
Overall our experience was great. The views were beautiful, the cabin was spotless, and the location was pretty close to all the attractions. There were two things that I was unhappy about. 1st was in the booklet in the cabin said that pizza was available for delivery which we found out that no one would deliver to our place. 2nd was we got in the hot tub and upon getting out my girlfriend cut her foot on a piece of glass that was in the bottom of the hot tub. Nothing major, but should definitely be looked at a little closer when cleaning.
Reviewed On: 3/31/2015
We were a group of eight graduate students from PennState. We stayed at the Hawks Ridge cabin over the weekend and it was great. There is parking for upto 4 cars. Loved the jacuzzi overlooking the smokies. The pool table and the foosball tables were a hit. The property has a stunning view and has a beautiful location away from Gatlinburg's hustle and bustle. I however would advise caution to people driving to this place since the approach road has a lot of sharp blind turns. The place was super clean. Had all the things needed in the bedroom and kitchen. Has an outdoor grill too for all the grill enthusiasts. Check in and check out was super easy. Overall we had a blast. Will definitely book again with them if I head there again.<br/>
Reviewed On: 3/11/2015
My brother, three friends, and I are avid outdoors people. I was able to talk everyone into renting your cabin and just hiking for the weekend--instead of backpacking. We certainly weren't disappointed. We were able to enjoy the park, then come back, cook, relax, socialize, play games, and plan our next adventures. I think I've started a new tradition!
Reviewed On: 2/10/2015
Our vacation with Elk Springs was very pleasant, Hassel free and I would highly recommend them to anyone staying in The Smokey Mountains.
Reviewed On: 1/27/2015
Such a beautiful place to spend a long weekend with a few close friends. The cabin was clean and the views were amazing. I will definitely consider going back here in the future.
Reviewed On: 1/13/2015
Excellent! 5 stars!! The only thing I can say that was not a positive was the location for an "adult only trip." All night life is a good distance so we had to take cabs everywhere to enjoy adult beverages. Beautiful, secluded location though!
Reviewed On: 12/3/2014
A wonderful destination facility.
Reviewed On: 11/18/2014
My family had a wonderful stay at Hawks Ridge. Beautiful views, very relaxing. Would like to have more outdoor furniture.
Reviewed On: 10/12/2014
We had a fabulous stay at Hawk Ridge. The view is spectacular. The home was in immaculate condition. We were there 4 nights and 5 days. Our only complaint is that we should have stayed longer! We hope to return again. The property is secluded enough to feel very private, yet a drive into Gatlinburg or Pigeon Fordge is quick.
Reviewed On: 8/17/2014
Fantastic view and an awesome cabin with everything we could need or want. The only thing that could of made it better(which is a small deal in comparison to what it did provide was not enough lounging seating for the porch with the fantastic view. We pulled the rocking choirs(2) from the front porch but we needed seating for 8
Reviewed On: 7/22/2014
This place was awesome. We had a great time. The only down fall is that we did not have a gas grill as stated and the internet did not work despite several attempts to reboot it. Otherwise the accommodations were great!
Reviewed On: 6/29/2014
Hawks Ridge was very nice and the kitchen in particular, was well equipped. Most cabins do not<br/>have as many kitchen items as this cabin.<br/>Note. The bathroom ceiling fan on the second level is extremely noisy and needs repaired.<br/>We had a nice stay. Thank you.
Reviewed On: 6/24/2014
Hawks ridge was a a great choice for our group. The kids had plenty of room to play inside, especially the game room . We did bring our PS3 just in case. The rooms were spacious and the beds were great. The cabin is well equipped with things you wouldn't think to bring like an iron. The cutlery in the kitchen was a little worn and abused,but we managed. Its tough to cut up chicken with a dull knife. I wish the towels were of a larger premium brand. Our towels were small like a motel. Other than that, we will be returning to hawks ridge next year.
Reviewed On: 6/9/2014
Terrific time in Tennessee. Hawk's Ridge is a terrific cabin with everything you want from a Tennessee vacation. Elk's Springs Resort was terrific customer service and a great choice for our next Tennessee vacation.
Reviewed On: 5/18/2014
Our Family were visiting the area for our Granddaughter's wedding. Teh cabin was everything we had hoped for and more. Clean, excellent location. Highly recommend for anyone.
Reviewed On: 4/28/2014
Quiet area but a little too far away from Gaitlinburg. Beautiful view from front deck. Had a little trouble with securty lock on main door but a call to maintenance quickly resolved this problem. The downstair bedroom was dark as there was no window in this room. Also the tub and refrigerator could have used a good cleaning !! Also did not appreciate that there was a tip envelope there for the cleaning company as we had already paid the fee !! The cabin was in good order but overrated .
Reviewed On: 4/26/2014
Our home was warm and inviting. It was wonderful having a separate area for the kids to hang out. The upstairs loft was very cozy. Nice experience
Reviewed On: 4/20/2014
THe cabin was ready and waiting when we arrived. Although the heat was not working the staff promptly came out (twice) and got it working perfectly. We enjoyed everything -- the views, the space, the technology, the great kitchen, the deck's -- perfect for family time and a great base for touring the area. While the cabin seemed pricey, it was an amazing value for what we got. Would love to come back!
Reviewed On: 4/12/2014
the cabin is in a great location, great view. some parts of the cabin need a deep clean, but it wasn't bad enough that i wouldn't go back.
Reviewed On: 1/14/2014
My family totally enjoyed our stay at Hawks Ridge. Check in was easy. Everything was in order when we got there. I had to call a couple times for towels, garbage pick up and an issue with the wi if, but my calls were always returned promptly and service was provided very quickly. Our kids had a great time playing in the unexpected Thanksgiving snow!! It was a fabulous vacation.
Reviewed On: 12/2/2013
Very relaxing hit the colors just right and would return to the same place, glad we did not have to go thru the dollywood tourist area to get there. Thanks
Reviewed On: 11/7/2013
Our stay was wonderful and we enjoyed our stay. There were minor inconveniences, but something which did not bother us. One advice I can give is to install reflecting poles at the entrance to the driveway, as in a SUV you cannot see the road when turning into the driveway. We came to the place at night and I could not see the road leading in since it was dipping into the cliff side.
Reviewed On: 10/23/2013
I loved everything about this cabin. The location was not to far not to close.Nice and roomy very clean. everything was in working order. If there was anything to complain about was the mattresses were not to comfortable. I will go back again soon. <br/>
Reviewed On: 10/22/2013
The property was beautiful and clean. The location was just awesome and the view was to die for. I highly recommend the property.
Reviewed On: 10/18/2013
The cabin is pretty good and clean. But the accessibility to the customer service need to improve. We can't find anyone to help us because no one answered in the phone and the office is closed when we have problems in checking in.
Reviewed On: 10/14/2013
Spectacular view, awesome "cabin" more like a vacation home.will Definately come back to this one
Reviewed On: 9/29/2013
Had a little trouble maintaining Internet connection for our various computers.
Reviewed On: 8/11/2013
The cabin was very beautiful and had spectacular views. Very quiet and quant. I will select this property again for a future trip.
Reviewed On: 8/8/2013
Had a great family vacation. A gas grill would have been a lot simpler (it was supposed to have one) and a raccoon proof trash bin should be furnished. Kept awake on our last night by raccoons. Also note that the third bedroom is a loft and open to the living area below.
Reviewed On: 8/2/2013
The kids and grandkids had a great time. The place was large enough for all 11 of us. A lot of things to do in the area for all ages. The only thing is this place needs a gas grill.
Reviewed On: 8/1/2013
WIfe and 17 yr old twins had a great week !<br/>The only issue learn out to get around downtown or enjoy the walk .....
Reviewed On: 7/23/2013
It was very good $ we will come again.
Reviewed On: 7/13/2013
Elk Springs represents itself very well, The customer service is # 1. Rest assured if an issue arises ELK SPRINGS WILL MAKE IT RIGHT! Thank you Elk Springs for making your customers feel right at home, Hope to return again soon
Reviewed On: 6/17/2013
Hawks Ridge was the perfect get away for my bachelor trip. It was secluded and beautiful and very peaceful. It was extremely well furnished and a joy to live in for a few days. Thanks for the great experience!
Reviewed On: 6/15/2013
We had a great time. No problems or incidents to complain about. Would definitely like to stay here again in the near future.
Reviewed On: 5/25/2013
We loved the cabin. All the nice amenities you had where great. It was so nice to set outside and relax with a great view. We have been planning this trip since 2011 for our 20th wedding anniversary. We waited to rent a cabin until we arrived in gatlinburg. So the rush was on to find the perfect one. I think we got it.....your web site was great. My only complaint was that the floors and rugs where a little dirty when we walked in, so we cleaned them up a little.
Reviewed On: 5/1/2013

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 1 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Mar 26, 2020
  • This owner's contact information has been verified by Owner Direct and past guests.

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Amazing Mountain Views - 3 Bedroom Cabin

ID 219366 - 4 beds (3 king and 1 other). Base rent is for 8 occupants.
Sevierville Vacation Rentals
Minutes from all the fun and attractions yet away from it all. 3 master suites each with king beds and full baths. Free WIFI.


Enjoy mountain views while relaxing on a porch rocker from your covered deck. Relax outside on the covered deck after a day of hiking in your private hot tub with mountain views.



Or maybe stretch out in front of the gas fireplace and watch a movie on your 48" HDTV. Looking to play. Gather your friends or family together for a game of pool or Foosball in the game room (which also includes a 42" TV). When not playing you'll have a full kitchen with dishwasher and all the utensils you need to prepare in cabin meals as well as a gas grill on the deck.



Retire to one of the 3 king suites each with upgraded bedding and full baths. Flat screen TV's and DVD players are included in each room. This unit also includes 2 futons for extra sleeping capacity.



Hawks Ridge includes a washer/dryer and free WIFI for your convenience.

Bedroom and Sleeping Arrangements:
Master Suite 1: King Bed - Sleeps 2
Master Suite 2: King Bed - Sleeps 2
Master Suite 3: King Bed - Sleeps 2
Game Room: Queen Sleeper - Sleeps 2 ;

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