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max 8 guests      1 bedroom      2 bathrooms
  • Amenity Attributes
    • jetted tub
    • king
    • shower
    • sleep sofa /futon
    • toilet
  • Attractions Attributes
    • autumn foliage
    • caves
    • churches
    • cinemas
    • festivals
    • forests
    • live theater
    • museums
    • recreation center
    • restaurants
    • theme parks
    • water parks
    • waterfalls
    • winery tours
  • Entertainment Attributes
    • DVD Player
    • Pool Table
    • Satellite / Cable
    • Television
    • Cable TV
    • DVD Player
    • ESPN & ESPN2
    • Free Wireless Internet
    • Pool Table
    • Foosball Table
  • General Attributes
    • Air Conditioning
    • Clothes Dryer
    • Fireplace
    • Heating
    • Internet
    • Iron & Board
    • Linens Provided
    • Living Room
    • Parking
    • Telephone
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Blender
    • Coffee Maker
    • Cookware
    • Full Kitchen
    • Ice Maker
    • Microwave
    • Mixer
    • Refrigerator
    • Toaster
    • Dishwasher
  • Leisure_activities Attributes
    • antiquing
    • bird watching
    • eco tourism
    • gambling casinos
    • horseback riding
    • outlet shopping
    • photography
    • scenic drives
    • sight seeing
    • walking
  • Location_type Attributes
    • Mountain View
  • Sports_and_adventure_activities Attributes
    • fishing
    • fly fishing
    • golf
    • hiking
    • ice skating
    • mountain biking
    • rafting
    • skiing
    • spelunking
    • whitewater rafting
  • Safety Attributes
    • Outdoor lighting
    • Deadbolt lock on entryway
    • Smoke detectors
    • Carbon monoxide detector
    • Fire extinguisher
    • First aid kit
  • Living Attributes
    • Air Conditioning
    • Ceiling Fans
    • Central Air
    • Fireplace
    • High Speed Internet
    • Ironing Board
    • Jacuzzi Tub
    • Linens
    • Washer & Dryer
    • Sofa and Love Seat seating for 5
    • 1 Futon
    • 1 Queen Sleeper Sofa
    • 1 King Sized Bed
    • 2 Rockers
    • Comfortable Seating for 5
    • Fireplace (Electric)
    • 6 Dining Chairs, 2 Bar Stools
    • 2 Futons
    • 2 Futon Beds In Loft
  • Business Attributes
    • Nearby ATM
    • Nearby Bank
    • Nearby FedEx
    • Nearby Internet Cafe
    • Nearby Post Office
    • Free High Speed Internet
  • Outdoor Attributes
    • 2 Rocking Chairs
    • Hot Tub
    • 2 Rockers
    • Covered Deck
    • Covered Deck
    • Charcoal Grill
  • Geographic Attributes
    • Legacy Mountain Resort
  • Convenience Attributes
    • Area FitnessCenter
    • Nearby Bowling Alley
    • Nearby Golf Course
    • Nearby Grocery
    • Nearby Indoor Pool
    • Nearby Medical Services
    • Outlet Shopping
    • Near National Park
    • Food & Grocery Delivery Avail.
    • 15 Minutes to Dollywood
    • Free Wireless Internet
    • Free Local and Long Distance
    • 25 Minutes to Downtown
    • 25 Minutes To National Park
    • 20 Minutes to Pigeon Forge
    • Seasonal Outdoor Pool

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Terms

CHECK IN & CHECK OUT
*** Our Target Check-in time is at 3 pm, early check ins may be available but are not guaranteed and are unlikely unless the unit is available and ready. Your unit may not be ready until later in the evening given maintenance or housekeeping issues.

Check-out is at 10am.

OCCUPANCY & HOUSEKEEPING
Please limit occupancy to the cabin maximum and adhere to pet and smoking preferences of the cabin (ALL CABINS ARE NON-SMOKING UNITS). You must be 21 or over to rent a cabin on our program, a driver's license is required at check-in from the adult responsible for the cabin. Each cabin has a maximum occupancy limit, which will be enforced. If guests misrepresent themselves, they will be required to vacate the cabin immediately without a refund.In the event of damages or extra cleaning requirements, additional charges may be applied to the card on file. Linens and towels are provided based on the size of the cabin reserved, along with basic kitchenware and utensils. A starter supply only of soap, dishwashing detergent, toilet paper, trash bags, and paper towels will be provided. Upon arrival, please report any damages, shortage of supplies, or housekeeping issues immediately. Please review the cabin binder and abide by hot tub procedures, rules, and precautions.

OCCUPANCY & AMENITIES
We will do everything we can to make sure your cabin is ready for your stay. It is our mission to provide you the cleanest cabin in the Smokies, so that you will become a guest for a lifetime. As mentioned above, due to our high standards for cleanliness, there is a chance that not all units will be ready for check-in promptly at 3 pm, especially during peak and holiday season. We ask for your patience and suggest that you have alternate plans for a couple of hours in case your unit is not ready. There is also a possibility on the day of check-in the hot tub may not be completely warm and ready for use until that evening, due to the cleaning process between guests. In addition, from time to time, appliances, hot tubs, satellite TV, water, telephone, electricity, etc. will break down or malfunction. While we cannot refund any monies due to these issues that may be beyond our control, we will respond as quickly as we can to make repairs and restore amenities.

Depending on the circumstance, a move to a similar property may be necessary. On rare occasions, cabin investment properties are sold and management responsibilities transferred. Under these, and similar circumstances, reservations may be moved to a similar property. Gas fireplaces are seasonal amenities and may not be available for use during the spring, summer or fall.

The Property Manager acts only as rental agent for the owner of the property and assumes no liability or responsibility for injury damage, theft, loss or accident of property or persons, or for conditions beyond our control.
The renter and guests releases the owner or owners of the cabin and the Property Manager from any and all liability for damage to the renter’s person or property of any type, for any reason or cause whatsoever; and renter indemnifying, defending and holding harmless the owner or owners and the Property Manager from any loss, injury, liability, damage or costs incurred due to occupancy of the property.

The Property Manager makes every effort to assure that all descriptions and representations from our staff, in our brochure, and our internet site are accurate. However, we are not responsible for printing errors, computer errors, or changes made by the owners in furnishings or amenities. Prices, amenities, specials, and / or minimums are subject to change with or without notice.

INCLEMENT WEATHER POLICY
Please be aware of the possible weather and road conditions you may encounter, depending on what time of year you are traveling, as we do not offer refunds due to weather or early departure. From late November through early April the weather in the Smoky Mountains can be very unpredictable. To assist you in planning, there is a link on our Weather Page to provide you with the current weather and temperature for Pigeon Forge, Gatlinburg & The Great Smoky Mountains National Park. This page will also provide phone numbers for weather related road conditions and or closures.

PET FRIENDLY POLICY
Some of our rental units allow for dogs. Please keep in mind each rental unit is an individually owned investment property, so please be courteous and treat the unit as you would your own, and make sure your pets do as well. There is a $50 pet fee per animal staying in the rental unit. Dogs over 50 pounds are not permitted. The following breeds are not permitted in cabins or anywhere on the property at any time: Pit Bulls & Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherds, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, Wolf-hybrids.

Some guests have pet allergies and as such certain units are not authorzied for pets. Please be respectful of this policy. If it is found that you have an unapproved pet in your unit, you can be evicted without refund. There is a minimum of a $150 charge per unathorized pet in a unit.

MINIMUM STAYS
Some seasons will have minimum night requirements depending on availability. Exceptions will be made if nights rented fall between two other reservations and the minimum is not possible. An additional housekeeping fee may be added for reservations with two or less paid nights. Amounts vary depending on the size of the cabin. This type of reservation cannot be booked online, it must be booked by calling our office.

PAYMENTS
One night's rent plus the Administrative/Hot Tub fee with a major credit card (Visa, Mastercard, Discover) is required to confirm a reservation. Sorry, but no personal or business checks accepted unless received at least 30 days prior to your scheduled date of arrival. Church checks are permitted with approval and tax ID information.

NON-REFUNDABLE DAMAGE WAIVER
In lieu of a normal security deposit there will be a damage waiver fee applied to each reservation of $45. The damage waiver covers up to $1,500 in ACCIDENTAL damages, such as broken kitchenware, coffee pot, etc. This does not cover non-accidental damage to furniture and electronics (i.e. damaged television, broken VCR/DVD, broken bed frame, broken sleeper sofa, etc.) Guest will be responsible for all intentional or reckless damages, and the credit card on file will be charged. Guest also authorizes agent to charge any expenses relating to intentional or reckless damage, cleaning of the unit beyond a normal cabin clean (EX: heavy partying, trash, etc.), or theft of any property from the unit, to the credit card on file for that cabin.

The guest who uses their credit card for the deposit is considered the responsible party, and all necessary charges concerning said cabin will be charged to the credit card on file, no matter who in the group caused the damage.

DAMAGES TO THE RENTAL UNIT
Guests accept responsibility for any non-incidental issues found by the management company upon departure not reported by Guest at check-in. The credit card on file will immediately be charged for any damage to the cabin noted on departure inspection.
Guest understands that the cabin must be left in proper condition upon departure (dirty dishes in dishwasher; garbage bagged; etc ) and that Guest will be billed for any additional housekeeping required for both inside the cabin and on the grounds surrounding and below the unit (please follow the garbage pick up schedule provided on the Guest Information Update or Guest Information Guide provided at check-in).

FEES
In accordance with our commitment to excellence and the Sevier County Health Department, all hot tubs are drained, cleaned and refilled prior to each check-in. Because of this, and all the processing involved with booking reservations, a $45 Administrative Fee will be added to each reservation.

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2020

Rate Period Nightly
Mar 29 to Apr 2 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 120 USD
Apr 3 to Apr 4 Min Stay 2 nights (Arrival only on: Fri, Sat) 120 USD
Apr 5 to Apr 9 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 120 - 160 USD
Apr 10 to Apr 12 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 171 - 179 USD
Apr 13 to Apr 16 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 132 USD
Apr 17 to Apr 18 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Apr 19 to Apr 23 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
Apr 24 to Apr 25 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Apr 26 to Apr 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
May 1 to May 2 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
May 3 to May 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
May 8 to May 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
May 10 to May 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
May 15 to May 16 Min Stay 2 nights (Arrival only on: Fri, Sat) 150 USD
May 17 to May 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 150 - 192 USD
May 22 to May 24 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 278 USD
May 25 to May 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 192 - 227 USD
May 29 to May 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 219 USD
May 31 to Jun 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 229 USD
Jun 5 to Jun 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 256 USD
Jun 7 to Jun 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 250 - 272 USD
Jun 12 to Jun 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 278 USD
Jun 14 to Jun 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 272 USD
Jun 19 to Jun 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 278 USD
Jun 21 to Jun 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 272 USD
Jun 26 to Jun 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 256 USD
Jun 28 to Jun 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Sun) 227 USD
Jul 1 to Jul 5 Min Stay 2 nights (Arrival only on: Wed, Thu, Fri, Sat, Sun) 241 - 275 USD
Jul 6 to Aug 1 Min Stay 2 nights 235 - 281 USD
Aug 2 to Aug 6 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 229 - 239 USD
Aug 7 to Aug 8 Min Stay 2 nights (Arrival only on: Fri, Sat) 235 USD
Aug 9 to Aug 13 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 229 USD
Aug 14 to Aug 15 Min Stay 2 nights (Arrival only on: Fri, Sat) 235 USD
Aug 16 to Aug 20 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 192 USD
Aug 21 to Aug 22 Min Stay 2 nights (Arrival only on: Fri, Sat) 206 USD
Aug 23 to Aug 27 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 - 192 USD
Aug 28 to Aug 29 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Aug 30 to Aug 31 Min Stay 2 nights (Arrival only on: Mon, Sun) 132 USD
Sep 1 to Sep 3 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu) 132 - 168 USD
Sep 4 to Sep 6 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 206 USD
Sep 7 to Sep 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 132 - 168 USD
Sep 11 to Sep 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Sep 13 to Sep 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
Sep 18 to Sep 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Sep 20 to Sep 24 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 132 USD
Sep 25 to Sep 26 Min Stay 2 nights (Arrival only on: Fri, Sat) 132 USD
Sep 27 to Sep 30 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 132 USD
Oct 2 to Oct 3 Min Stay 2 nights (Arrival only on: Fri, Sat) 234 USD
Oct 4 to Oct 8 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 239 USD
Oct 9 to Oct 10 Min Stay 2 nights (Arrival only on: Fri, Sat) 266 USD
Oct 11 to Oct 15 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 239 - 260 USD
Oct 16 to Oct 17 Min Stay 2 nights (Arrival only on: Fri, Sat) 266 USD
Oct 18 to Oct 22 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 239 - 260 USD
Oct 23 to Oct 24 Min Stay 2 nights (Arrival only on: Fri, Sat) 266 USD
Oct 25 to Oct 29 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 239 - 260 USD
Oct 30 to Oct 31 Min Stay 2 nights (Arrival only on: Fri, Sat) 244 USD
Nov 1 to Nov 5 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 USD
Nov 6 to Nov 7 Min Stay 2 nights (Arrival only on: Fri, Sat) 206 USD
Nov 8 to Nov 12 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 USD
Nov 13 to Nov 14 Min Stay 2 nights (Arrival only on: Fri, Sat) 206 USD
Nov 15 to Nov 19 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 USD
Nov 20 to Nov 21 Min Stay 2 nights (Arrival only on: Fri, Sat) 206 USD
Nov 22 to Nov 23 Min Stay 2 nights (Arrival only on: Mon, Sun) 168 USD
Nov 24 to Nov 28 Min Stay 2 nights (Arrival only on: Tue, Wed, Thu, Fri, Sat) 229 - 260 USD
Nov 29 to Dec 3 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 - 200 USD
Dec 4 to Dec 5 Min Stay 2 nights (Arrival only on: Fri, Sat) 201 USD
Dec 6 to Dec 10 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 USD
Dec 11 to Dec 12 Min Stay 2 nights (Arrival only on: Fri, Sat) 201 USD
Dec 13 to Dec 17 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 168 USD
Dec 18 to Dec 19 Min Stay 2 nights (Arrival only on: Fri, Sat) 201 USD
Dec 20 to Dec 21 Min Stay 2 nights (Arrival only on: Mon, Sun) 191 USD
Dec 22, 2020 to Jan 2, 2021 Min Stay 2 nights 239 - 284 USD

2021

Rate Period Nightly
Jan 3 to Jan 7 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Jan 8 to Jan 9 Min Stay 2 nights (Arrival only on: Fri, Sat) 192 USD
Jan 10 to Jan 14 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Jan 15 to Jan 17 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 206 USD
Jan 18 to Jan 21 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 164 USD
Jan 22 to Jan 23 Min Stay 2 nights (Arrival only on: Fri, Sat) 192 USD
Jan 24 to Jan 28 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Jan 29 to Jan 30 Min Stay 2 nights (Arrival only on: Fri, Sat) 192 USD
Jan 31 to Feb 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Feb 5 to Feb 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 192 USD
Feb 7 to Feb 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Feb 12 to Feb 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 201 USD
Feb 14 to Feb 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Feb 19 to Feb 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 192 USD
Feb 21 to Feb 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 164 USD
Feb 26 to Feb 28 Min Stay 2 nights (Arrival only on: Fri, Sat, Sun) 192 USD
Mar 1 to Mar 4 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 192 USD
Mar 5 to Mar 6 Min Stay 2 nights (Arrival only on: Fri, Sat) 201 USD
Mar 7 to Mar 11 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 192 - 210 USD
Mar 12 to Mar 13 Min Stay 2 nights (Arrival only on: Fri, Sat) 239 USD
Mar 14 to Mar 18 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 227 USD
Mar 19 to Mar 20 Min Stay 2 nights (Arrival only on: Fri, Sat) 239 USD
Mar 21 to Mar 25 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu, Sun) 227 USD
Mar 26 to Mar 27 Min Stay 2 nights (Arrival only on: Fri, Sat) 239 USD
Mar 28 to Mar 31 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Sun) 227 USD

Weekly

2020

Rate Period Weekly
Jul 6 to Aug 1 Min Stay 7 nights 1,407 - 1,587 USD
Dec 22, 2020 to Jan 2, 2021 Min Stay 7 nights 1,431 - 1,704 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (98 raters)
Property condition (98 raters)
Location (98 raters)
Cleanliness (98 raters)
Services from rental manager (97 raters)

The following review(s) were provided by the property manager.

Very Cute Cabin Since our Spring Break plans were cancelled due to Covid-19 we decide to rent a quite cabin! It was great to get away for the week! It was our first time to Gatlinburg and although we couldn't do much, hanging out here and enjoying the view was just what we needed! Response from Elk Springs Resort Cabin Rentals; Tuesday, March 24, 2020 Thank you, Dana, for sharing your experience with us. We are delighted to know you enjoyed your stay. You certainly chose the perfect cabin to indulge in the beauty of our mountains. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Reviewed On: 3/24/2020
Heavenly Views We got this cabin for our honeymoon. It had a great view. We really enjoyed our stay! Response from Elk Springs Resort Cabin Rentals; Tuesday, February 25, 2020 Thank you for allowing us to be a part of such a special celebration, Kime. Congratulations! You certainly chose a beautiful cabin with spectacular views to enjoy your honeymoon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
- Kime B.
Reviewed On: 2/25/2020
a great choice! A comfortable cabin with lovely views. The location was convenient. We liked being away from the crowds in Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 22, 2019 We are delighted that you enjoyed your recent visit to Heavenly Views. It was a pleasure to serve you, and we hope you will make plans to visit with us often. Remember as repeat visitors you will receive 10% off future stays!
Reviewed On: 10/22/2019
Great Experience Cabin was clean and awesome! Response from Elk Springs Resort Cabin Rentals; Thursday, September 19, 2019 We are delighted to know you enjoyed your stay. We were happy to have you as our guests and hope you make plans to stay with us again. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 9/18/2019
Heavenly Views Needed updating and a good cleaning. Had to wash sheets and mattress pad. Found black hair throughout the bed and the bed pillows were extremely dirty. Had to ask for clean ones. Could not sit out on the decks or use the hot tub because of a bee hive and pigeon’s annoying us. Left a day early because of the circumstances. Would not recommend this cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, October 27, 2019 Thank you for taking the time to share your experience with us, Shirlene. We are sorry to hear you were disappointed in these aspects of your stay. Please do not hesitate to contact us during your stay should you experience issues at the cabin. We provide 24/7 guest assistance to ensure you are well taken care of throughout your stay. Your feedback has been shared with the appropriate departments and we can assure you, each of these items will be addressed. We provide routine pest control at each of our cabins, however, even with our best efforts it is possible for a hive to start during the stay. Although we can not stop this from happening, we can send a technician out to kill and remove any new nests. We care about the quality of your stay and are diligent in resolving any issues quickly. We do see this was mentioned when you called to check out. Please do not let any issues negatively impact your stay. We are staffed and ready to assist you in making each visit a truly memorable stay. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 10/27/2019
Fabulous cabin Absolutely loved the cabin. Close to activities and views were amazing. Response from Elk Springs Resort Cabin Rentals; Wednesday, February 5, 2020 It was our pleasure to provide you with luxury accommodations, Holland! We hope you will choose to visit again us again on your next trip to The Great Smoky Mountains.
Reviewed On: 2/5/2020
Heavenly Views vacation The cabin was beautiful and exactly as described. It was very clean and we just had one issue with the hot tub that they sent someone over for immediately. We were very close to the pool, work out center and cantina. Our kids never got bored with the pool table, fooseball and hot tub. The cantina had just opened and the food was excellent and so nice to be that close. Everything we wanted to do/ hiking, dollywood, etc was within 25 minutes and zip lining was right at the bottom of the hill. I would highly recommend this cabin and can’t wait to go back! We had a wonderful vacation and the our kids said the cabin was their favorite part! Response from Elk Springs Resort Cabin Rentals; Sunday, June 23, 2019 Thank you for your fantastic 5-star review, Jennifer! As always, we love hearing about great family experiences. Heavenly Views is a beautiful cabin with a fantastic view of The Great Smoky Mountains and lots of top-notch amenities for the entire family to enjoy. The location, as you mentioned, is ideal for accessing local area attractions and restaurants. It was a pleasure to provide you with luxury accommodations and we hope you will make plans to visit with us again very soon. Remember as returning customers you will receive 10% off your next trip.
Reviewed On: 6/21/2019
Mountain Luxury The mountain view was extraordinary. As in the pictures there are some cabins but for the most part being higher on the mountain helped. We did have issues with bees however this was promptly taken care of my the property manager. We were able to greatly relax and the private hottub was great for watching the sunsets. This was the most relaxing trip I have had and was made awesome by the cabin location. We will definitely plan on staying at this resort again. Response from Elk Springs Resort Cabin Rentals; Thursday, May 23, 2019 Thank you for your kind review, Deanna! We are delighted to hear you enjoyed your stay. Thank you for contacting us when you discovered the issue with the bees. As you experienced first-hand, we are staffed and ready to address any issue that may arise while you are our guest. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Deanna G.
Reviewed On: 5/22/2019
Everything You Expect and More This is the 3rd time I've rented a cabin with Elk Springs and each time they have exceeded my expectation! The cabins are always clean and ready for our arrival. Everything is in working order. The mountain views are amazing. The resort always makes us feel like a priority with their courtesy communication prior, during, and even after our stay. Can't imagine staying anywhere else during our visits to the Smoky Mountains! Response from Elk Springs Resort Cabin Rentals; Thursday, April 25, 2019 It was our pleasure to provide you once again with luxury accommodations and friendly and professional customer services. Heavenly View is a beautiful cabin with great amenities and an unbeatable view of The Smokies. We are pleased to hear you had such a great cabin stay. As always, we enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reviewed On: 4/24/2019
cozy and nice stay awesome view was unforgettable Response from Elk Springs Resort Cabin Rentals; Thursday, July 11, 2019 We appreciate your business and your 5-star review, Rupen. We certainly agree! The Heavenly Views cabin has an incredible view of The Great Smoky Mountains and lots of great amenities to enjoy as well. We hope you will make plans to visit with us again very soon! Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Rupen P.
Reviewed On: 7/10/2019
Wonderful stay Was one of the best vacations I have ever taken! Response from Elk Springs Resort Cabin Rentals; Wednesday, June 5, 2019 Thank you for your wonderful 5 Star review, Sam! We are delighted to hear this was one of the best vacations you have ever taken. You certainly chose the perfect cabin to relax and enjoy some of the best views available throughout The Great Smoky Mountains. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Reviewed On: 6/4/2019
This cabin lives up to it's name...and then some! WOW! The Heavenly Views cabin truly went above and beyond our expectations! <br/><br/>This is the 1st time that we have stayed in a cabin and the 1st time our family has visited Gatlinburg and we all agree that this was our best vacation ever! With kids ages 16 and 13, we were looking for a place that was not only relaxing, but had plenty for them to do (pool table, foosball, hot tub, swimming pool, etc), but also had plenty of space for everyone to find a place to chill/hang out. The Heavenly Views cabin was literally PERFECT in every way! <br/><br/>Sometimes you just never know with cabins if it is going to smell musty or if it is going to be as nice as the pictures and I will say that this cabin was absolutely true to the pictures. It was impeccably clean, no musty smells, and was all that we hoped it would be.<br/><br/>If I had to list out the PROS for this cabin, it would be: <br/>-Clean<br/>-Spacious<br/>-Quiet area<br/>-Great/close location to the swimming pool<br/>-Close to CoCo's Cantina (new restaurant by the pool)<br/>-Close to work out room/steam room/sauna<br/>-Comfortable beds<br/>-Keypad/door codes for cabin, pool/work out room instead of having to worry about carrying keys<br/>-Parking right in front of the cabin<br/>-Well stocked kitchen supplies<br/>-Laundry & dish washing detergent provided (small/starter amounts, but was plenty for our 3 night stay)<br/>-Elk Springs Resort staff were friendly and gave quick/helpful replies to emails prior to our stay<br/>-Roads were easy to travel and paved<br/><br/>I honestly could go on and on...<br/><br/>As for CONS, there really aren't any. The only thing that I could think of is that it is a 15 min drive to store or other entertainment, but honestly, that is just expected if you are staying up in the mountains in my opinion.<br/><br/>During our trip, we went white water rafting, hiking, went to the Pirates Voyage dinner show, etc and when I asked the kids what was their favorite part of the vacation, they b Response from Elk Springs Resort Cabin Rentals; Wednesday, July 10, 2019 We appreciate your business and your fantastic 5-star review, Amy! We are delighted that you and your family had such a great stay at Heavenly Views. It sounds like you chose the perfect cabin to relax in and create memories that are sure to last a lifetime. We take pride in our business and we love hearing that we not only met but exceeded your expectations of us. There are so many things to do in the Gatlinburg and Pigeon Forge area and it's great that you and your family were able to experience some of them. We truly enjoyed having you as our guests and we hope you will make plans to visit with us often. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Amy S.
Reviewed On: 7/8/2019
Amazing views The views were incredible! Loved the hot tub and the kids sleeping loft. The master bedroom was comfy. Limited cooking utensils and the place could have been a little cleaner....sticky cabinets, hair in the shower, etc. you have to sacrifice driving for the amazing views. Loved that ziplining was on site! Response from Elk Springs Resort Cabin Rentals; Wednesday, July 31, 2019 Thank you for your feedback Stephanie. We are glad to hear your were ecstatic about the views from the cabin. It is regrettable to know the cleanliness was not up to par. We take pride in our facilities and want to offer an experience of a lifetime. We have 24/7 customer care and wish to take care of any issue that may arise. We hope this does not deter you from staying with us in the future.
- Stephanie W.
Reviewed On: 7/30/2019
Views View is beautiful. Cabin was very clean. The porch area needs repair as boards are loose. Looked like repair has started but not finished. Response from Elk Springs Resort Cabin Rentals; Friday, September 13, 2019 Thank you, Terry, for your feedback. Heavenly Views is an amazing cabin with outstanding views of the Smoky Mountains. We are glad you enjoyed your stay and ensure you we will be sure those boards are taken care of. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Terry O.
Reviewed On: 9/12/2019
There goes the neighborhood ... My wife and I come to the mountains to relax. We enjoy the views, the hot tub and getting plenty of sleep. The two large cabins jut up from Heavenly Views were rented by very large groups, with lots of vehicles and plenty of noise. One night we were kept up until 4am. My wife called a few times during our stay and originally was told that these large cabins were not under their management. Finally after 3 nights of torture, someone got the message through to whoever managed those Animal Houses and the late night noise was no longer a problem. It helped that one of the cabins was not rented during the middle of the week. We enjoyed the area and our stay despite the noisy neighbors. Response from Elk Springs Resort Cabin Rentals; Monday, May 28, 2018 Thank you for taking the time to share your experience with us, Raymond. We are sorry to hear you endured this during your stay. We do appreciate your wife calling us to alert us on the behavior of the guests at the neighboring cabins. While it is true that these are not under our management, we can assure you our Guest Services Representative did reach out to the property management company that rents these out. We asked them to contact the guests to let them know their behavior was unacceptable. When your wife called the second time we made contact again, and it sounds like this resulted in them finally quieting down. We do not tolerate this type of behavior and will immediately evict any partying guests if they are staying with us. We find that other companies may be more lenient on this and will only ask them to quiet down if there are complaints. We would like to assure you this behavior is not a direct reflection of us or on the resort you were staying on and is not indicative of a usual stay at this cabin. We sincerely apologize for the inconvenience you experienced and hope you will consider staying in this exceptional cabin again in the future.
- Ray M.
Reviewed On: 5/28/2018
Great getaway Amazing views and cabin was outstanding. Response from Elk Springs Resort Cabin Rentals; Thursday, May 31, 2018 Thank you for your wonderful review, James! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future!
- James H.
Reviewed On: 5/31/2018
Amazing Views The cabin was very clean. The porch was free of cob webs and there were no wasp nests anywhere. The views were amazing from the Heavenly Views cabin. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 23, 2018 Thank you for your kind review, Candyce! We are delighted to hear we exceeded your expectations. We provide routine pest control at all of our cabins to ensure our guests' comfort. We certainly agree! The views you will experience from this cabin are absolutely breathtaking. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
- Candyce W.
Reviewed On: 5/23/2018
Awesome cabin and week We stayed at Heavenly Views in the Legacy Resort. And it was a awesome vacation. Plenty of room for my husband and I and our five year old. He loved the upstairs sleeper sofa. The cabin was clean very well. The jacuzzi was very much enjoyed. We had a little issue with the hot tub but called and spoke with Judy extremely nice person and got someone sent out and it was fixed same day. And it was used as well. The resort was peaceful and awesome view. Pool was super nice and clean. Response from Elk Springs Resort Cabin Rentals; Monday, June 11, 2018 As always, we love hearing about wonderful family experiences, Christina! It is fantastic that you had such a great visit at Heavenly Views. You certainly chose a great cabin to relax and create lasting memories together. The top-notch amenities are great for the entire family and the mountain views certainly can't be beat in our area. We hope you will make plans to visit us again during during your next trip to The Great Smoky Mountains!
- Christina M.
Reviewed On: 6/11/2018
Vacation with beautiful views The cabin was clean and the views were beautiful. Recommend if you want to stay just outside of Gatlinburg and Pigeon Forge. It was a good location to activities and hikes. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 7, 2018 Thank you for your kind review, Karen! We are happy to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
- Karen D.
Reviewed On: 8/7/2018
Great End of Summer Getaway We had a terrific stay at the Heavenly Views cabin at Elk Springs Resort. The cabin lived up to its name with spectacular mountain views from the lower and upper decks. My daughter absolutely loved the loft which she quickly turned into her own personal fort. Heavenly Views is located near the very top of the mountain and is well worth the drive up for the view. It is also located just below the resort's outdoor pool which you could easily walk up to. Gatlinburg and Pigeon Forge were only about a 20 minute drive. If I ever had a question, the resort staff was just a quick phone call away and they were always helpful. Definitely plan on returning to Elk Springs Resort. It's perfect for family and/or friends getaway. Highly recommend! Response from Elk Springs Resort Cabin Rentals; Wednesday, September 12, 2018 Thank you for your fantastic 5-star review, Brendan! You certainly chose a great cabin to relax and enjoy the fantastic mountain views. Heavenly Views has many top-notch amenities for the entire family to enjoy. Plus, as you mentioned, the pool is only a short walking distance away. It is delightful to hear that our staff was helpful and professional! We are truly pleased that you and your family had such a great time, and we look forward to your next visit. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. We hope to see you again soon!
- Brendan H.
Reviewed On: 9/11/2018
Wonderful time, Clean, and Perfect Location We had a wonderful experience. The condo was very clean and accommodating. It was in the perfect location. The view was one of the best and we also enjoyed the close proximity to the pool and sauna. We will be coming back! Response from Elk Springs Resort Cabin Rentals; Wednesday, July 18, 2018 Thank you for your fantastic 5-star review, Rita! You certainly chose a fantastic cabin to relax and take in the spectacular mountain views. It is our pleasure to provide you with a wonderful cabin getaway experience and we hope you are already considering a future stay!
- Rita C.
Reviewed On: 7/16/2018
I wish we could&#x2019;ve stayed longer... Better than expected Response from Elk Springs Resort Cabin Rentals; Tuesday, August 21, 2018 We are pleased to hear that you had a great experience at Heavenly Views. It would be delightful to serve you again in the future!
Reviewed On: 8/21/2018
Great Vacation Rental! The cabin was fantastic. Huge, clean, comfortable. The views were amazing, and the kids loved the pool table and foosball table. Wish we could've spent more time there! Response from Elk Springs Resort Cabin Rentals; Saturday, August 4, 2018 As always, we are happy to hear from another satisfied customer. Heavenly Views is definitely a great cabin to relax and take in the beautiful mountain views! It would be a pleasure to serve you again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.
Reviewed On: 8/4/2018
Awesome experience Location was great. 10-15 minutes from both galtinburg and pigeon forge. View from cabin was breathtaking. Although cabins are pretty close to each other it was still a very quiet and peaceful area. Cabin was clean and equipped with everything needed. If you want to relax and do nothing al week the cabin was a great place to stay yet there were plenty of things to do in the area if you wanted to be more active. We will definitely be coming back for another stay Response from Elk Springs Resort Cabin Rentals; Monday, August 13, 2018 Thank you for your fantastic 5-star review, Craig! We are delighted to hear you enjoyed your recent stay at Heavenly Views. You certainly chose a great cabin to simply relax and take in the spectacular mountain view. Please keep in mind, we do have several luxury cabins to choose from and many of them are in more private locations. We look forward to your next visit with us. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
- Craig H.
Reviewed On: 8/13/2018
The View was amazing The view was amazing and the cabin was nice and clean. The only problem is that there are a few big cabins behind this one and they had parties day and night and were very loud. Didn&#x2019;t sleep at all. So if your young then it may be a good place, but if your going for a peaceful nights rest you might want to reconsider. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 16, 2018 Thank you for taking the time to share your experience with us, Karen. We are sorry to hear you experienced this issue during your stay. We can assure you, this is not a typical experience. We pride ourselves in providing relaxing, stress-free, family friendly lodging for your Great Smoky Mountain get-away. Although we do not tolerate parties in any of our cabins, unfortunately, some of the other cabin companies may. If this type of behavior is reported in any of our properties, they are immediately evicted. This type of behavior is absolutely unacceptable to us. Although the cabins you are referring to are not managed by us, please do not hesitate to contact us should this happen again in the future. We provide 24/7 guest assistance during your stay and are always happy to step in to assist you in any way we can. We sincerely apologize for any inconvenience you experienced and hope you will consider staying with us again in the future.
Reviewed On: 10/16/2018
Mountain trip It was a very nice cabin and vacation experience. Response from Elk Springs Resort Cabin Rentals; Wednesday, October 17, 2018 Thank you for your wonderful review, John! We are excited to hear you enjoyed your stay. We hope you will consider staying with us again in the future.
Reviewed On: 10/16/2018
November stay Great!! Response from Elk Springs Resort Cabin Rentals; Tuesday, November 13, 2018 We are pleased to hear your recent stay at Heavenly Views was everything you expected it to be. We hope you will make plans to visit with us again very soon!
- Courtney B.
Reviewed On: 11/13/2018
Heavenly view great view of mountains! My family enjoy the Heavenly View. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 2, 2019 It is a pleasure to hear that you and your family had such a great stay at Heavenly Views! You certainly chose a beautiful cabin to relax in and create memories that are sure to last a lifetime. As the name states, the view of The Smokies is fantastic, plus there are several top-notch amenities for the everyone to enjoy throughout their visit. We hope you will make plans to stay with us again on your next trip to Gatlinburg. We encourage guests to book direct and save up to 15% on your booking. Hurry back, a new adventure awaits!
- April B.
Reviewed On: 4/2/2019
Really nice!! I will definitely rent through Elk Springs again. Our cabin was very clean and beautiful. We enjoyed our stay. I wish we could have stayed longer. Response from Elk Springs Resort Cabin Rentals; Tuesday, April 23, 2019 Thank you for taking the time to share your wonderful experience with us, Antonette! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
- Antonette G.
Reviewed On: 4/23/2019
Wonderful Couldn't be more happy with our stay. Cabin was amazing, clean, and beautiful. Was a amazing veiw of the mountain while enjoying the hot tub. Was a great escape from chicago highly recommended. Response from Elk Springs Resort Cabin Rentals; Thursday, April 18, 2019 Thank you for your fantastic 5-star review, Kurt! It is a pleasure to hear you had such a great stay at Heavenly Views. You certainly chose the perfect cabin to relax and enjoy some time away from the hustle and bustle of everyday life in. The mountain view from the balcony at this cabin is truly one of the best in the area. We appreciate all the recommendations, and we hope you too will make plans to visit with us again very soon. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
- Kurt O.
Reviewed On: 4/18/2019
Family Mendoza We will never forget our vacation it was a wonderful time we spent together in that cabin and for sure we will be planning and other vacation with y'all and definitely I like The View I never imagine that it was a beautiful view Response from Elk Springs Resort Cabin Rentals; Thursday, September 22, 2016 Thank you for your wonderful review, Julissa! We are happy to hear you enjoyed your visit. It sounds like many wonderful memories were made during your stay. We hope you will consider making Elk Springs Resort part of a new tradition when visiting Gatlinburg.
- Julissa M.
Reviewed On: 8/29/2016
Elk Springs Resort-Heavenly Views #97 Relaxing. Scenic. Quiet. Clean. And convenient to local attractions. Response from Elk Springs Resort Cabin Rentals; Sunday, October 2, 2016 Thank you for your 5-Star review, Holly! We are delighted to hear your stay was exceptional. We hope you will come back and stay with us as often as your schedule allows.
Reviewed On: 10/2/2016
Tennessee Get Away Overall the accommodations very exceptional. The particular unit #97 we were in could use a little TLC, but was worth the cost. Exceptional views and huge! Check in and out went smooth and easy! We are planning on going back in June, and are looking to maybe stay at Elk Springs again. Thank you! Response from Elk Springs Resort Cabin Rentals; Sunday, September 18, 2016 We are happy to hear you enjoyed your visit with us, Lyn! We value your feedback as it allows us to make sure each stay with us is exceptional. We take pride in bringing you the best quality possible. We will have one of our technicians go out to the cabin to evaluate to see which items are in need of our attention. We enjoyed having you as our guest and hope you will consider staying with us during your next visit to our beautiful Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope to see you in June!
- Lyn D.
Reviewed On: 9/18/2016
Weekend getaway Excellent cabin. Great communication from staff. Response from Elk Springs Resort Cabin Rentals; Sunday, September 25, 2016 We are delighted to hear your stay was exceptional, Vicky! We certainly agree, Heavenly Views will spoil you with some of the best views offered in our area. We hope you will consider making Elk Springs Resort part of a new tradition when visiting our beautiful Great Smoky Mountains. Hurry back, your next adventure awaits!
Reviewed On: 9/23/2016
Three nights at Elk Springs, #97 The cabin was very nice and we really enjoyed staying there. We had trouble opening the door when we first got there, but got some help with a phone call to the property managers. It's tricky. The view was good, but it should have been noted that you had a couple layers of cabins in view below this cabin. Response from Elk Springs Resort Cabin Rentals; Sunday, November 13, 2016 We are pleased you enjoyed your stay with us. The views at Heavenly Views are truly breathtaking! We are sorry to hear of your disappointment regarding the visibility of the cabins below. We try our best to make sure all of our guests are aware that there are other cabins within view from the deck. The pictures on the website show the cabins below as well as the cabins that are directly next to this cabin. We can understand your disappointment and sincerely apologize for any misunderstanding. We are happy to hear our Customer Service Representative was able to get you into the cabin quickly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We enjoyed having you as our guest and hope you will make plans to come back and visit often.
Reviewed On: 11/12/2016
perfect vacation spot Cabin was clean everything was nice it has a wonderful view family friendly Response from Elk Springs Resort Cabin Rentals; Friday, April 28, 2017 Thank you very much for the 5-star review. We are always pleased to hear that our guests enjoyed everything about their cabin getaway experience. We hope you will be a guest of ours for many years to come!
Reviewed On: 4/17/2017
Heavenly Christmas at Heavenly View This is my second time. Do not be concerned if you stay at the Legacy Mountain location. The views are amazing. I drove into Gatlinburg four different times including Christmas Eve and Pigeon Forge every day. The beautiful, roomy cabins and phenomenal views of Mt Leconte were worth the 10 minute drive into each town. The customer support is responsive and efficient at problem solving. If you are looking for a memorable, relaxing and recharging vacation experience, this is it! Response from Elk Springs Resort Cabin Rentals; Tuesday, January 10, 2017 We love our repeat guests, David, and appreciate you sharing your 5-star review with us. It sounds like you chose the perfect cabin to enjoy a little rest and relaxation in. These cabins are quite popular due to their close proximity to both Gatlinburg and Pigeon Forge, as you mentioned. It allows you the flexibility to enjoy amenities in both cities without wasting a lot of your precious vacation time driving there. We hope you will continue to enjoy one of Elk Springs luxury cabins for many future vacations!
- David T.
Reviewed On: 1/10/2017
Lovely Awesome experience. The views from the cabin were amazing. Beautiful and very clean cabin. Response from Elk Springs Resort Cabin Rentals; Saturday, January 21, 2017 We are delighted to hear your stay was exceptional, Carla! We enjoyed having you as our guest and hope you will come back and visit often. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
- Carla G.
Reviewed On: 1/21/2017
Wonderful stay! Great weekend away with my husband. Cottage was Percy. It was clean and everything worked great! I would have liked it to be closer to Gatlinburg. Response from Elk Springs Resort Cabin Rentals; Tuesday, March 7, 2017 Thank you for your kind review, Sarah! We are delighted to hear you enjoyed your stay. We offer a great selection of cabins that boast many of the amenities you have fallen in love with, as well as close proximity to downtown Gatlinburg. Please contact us when you are ready to start planning your next get-away. One of our experienced sales representatives will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We hope to see you again soon!
- Sarah S.
Reviewed On: 3/7/2017
Great Getaway We had 2 adults, a 9 and ten year old and a 3 year old, and 18 month old. My fiancé and I took the bedroom and the kids slept in the loft/game room areas. We all had a wonderful time and enjoyed the cabin and the balconies very much. We actually all sat down at the table and ate dinner together for the first time in a very long time. It was very clean and well taken care of. It exceeded our expectations. This was our second time staying with Elk Springs and we will use them again. Our youngest son got car sick on the drive, but luckily there was a washer and dryer in our cabin, along with a single use laundry powder! I was able to get his car seat washed and ready for our adventures the next day without a trip to the store to get laundry detergent. That may seem like a small thing, but with 4 kids, it was a huge relief for us! Also, any questions I had before the trip were answered in a friendly and prompt manner. Response from Elk Springs Resort Cabin Rentals; Sunday, March 26, 2017 Thank you for taking the time to share your wonderful experience with us! As a family based business, we enjoy having the opportunity to provide exceptional cabins, as well as the special touches that can truly make a difference to our guests. We care about the quality of your stay and want each visit with us to be the vacation you dream of reliving time and time again. We enjoyed having you as our guest and hope to have the chance to help you and your family create meaningful memories for years to come. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Reviewed On: 3/25/2017
Depends on what you are looking for Views were great, property was clean, property is in a convenient location to gatlinburg and surrounding areas. <br/>Downside, property is surrounded by other cabins and some have different prop management companies. Walls are paper thin and you can hear every conversations from nearby cabins. <br/>If you are there with a family with young kids, it might not be good as we had college age neighbors that partied until 3-4am. While the property says zero tolerance noise policy and reference the criminal code, this property is in the county and the law does not apply. Police came but the party continued as they could do nothing.<br/>I was told by property management that I had to call police because they couldn't do anything because the cabin was with another company. <br/>They took zero accountability to resolve. The office on sight was no help in moving our cabin. 2nd night party still going until 3am keeping our whole family awake. Calling did nothing again. Literally ruined our vacation because of how tired we were and the place to rest was simply too loud.<br/>When asked for management to call me to discuss I got a call from a receptionist telling me per supervisor they could only offer an apology. No compensation or credit. Didn't even have the courtesy to call me directly which was all I wanted.<br/>So if you are a couple and no kids and you don't care what time you go to bed this could be an ok place... if you have kids and use a normal bedtime, look elsewhere. Response from Elk Springs Resort Cabin Rentals; Wednesday, March 29, 2017 Thank you for sharing your experience with us, Anthony. We care about the quality of your stay and appreciate your feedback. You are correct in saying we have a zero tolerance noise policy. We work hard to ensure that each of our properties are a place you can bring your children without having to worry about loud partying or disrespectful behavior. We are disappointed to hear this was not the case during your stay. You did the right thing by calling the Sheriff's Department. We are unable to control the actions of guests in cabins managed by another company. If we are provided the name of the property management company we can contact the company to request they quiet their guests down or evict them. We can assure you, this is not a normal occurrence on this resort. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
- Anthony R.
Reviewed On: 3/28/2017
Heavenly Views We loved the location of the cabins and the view was amazing to say the least. After long days of sight seeing we were excited to be able to come back and relax. The only thing we were disappointed about was the fact that the hot tub never worked. We called for maintanence and by the time we left it still hadnt been fixed. Response from Elk Springs Resort Cabin Rentals; Monday, May 1, 2017 We sincerely apologize that you were not able to use the hot tub during your stay. We had to have a vendor come out to replace the spa pack on the unit in order for it to work. Maintenance did come out the night you reported the issue, but you didn't want to have it looked at being it was very late at night. We appreciate you taking the time to provide us with your feedback and are glad that you were able to relax at the cabin, enjoy the beautiful views and take in some local sights on your vacation and didn't let this ruin your stay.
- Marlene D.
Reviewed On: 5/1/2017
Heavenly Views lived up to the name! The cabin was cleaned and well maintained. It was the right amount of space for a family of 5. Close in proximity to many of the big attractions. We can't wait for our next trip back. Response from Elk Springs Resort Cabin Rentals; Sunday, July 23, 2017 We are please to hear you had such a great stay, Diane! We truly care about the quality of your stay and want you to feel at home during each visit. We enjoyed having you as our guest and would be honored for you to join us again. Keep in mind, as a returning guest you will enjoy 10% off all future bookings! Hurry back, more memories are waiting to be made.
- Diane R.
Reviewed On: 7/23/2017
Best vacation you could ever ask for !! Where do I begin, the cabin we had was 'Heavenly Views' The views were amazing. The cabin was spotless. Costumer service was awesome . I loved how the kitchen was well equipped with everything you need. And the cabins location was great. My family and I had an amazing Vacation. And all so had an amazing experience with Elk Resort's. Will definitely book with Elk Resort every summer. Thank you Elk Resort!! Response from Elk Springs Resort Cabin Rentals; Wednesday, July 19, 2017 Thank you for your kind review, Nawar! It sounds like you chose the perfect cabin to enjoy with your family and we are thrilled to hear you will be joining us again. We take pride in our cabins and cleanliness is very important to us. We are happy to hear we exceeded your expectations and that our customer service staff was able to be of assistance to you. Don't forget as a returning guest you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Reviewed On: 7/19/2017
Beautiful just like the pictures! We are a family of 4 ( 2 adults and 2 teen boys ages 12 and 15.) We absolutely loved our cabin! The location is great. Only about 10 minutes to Gatlinburg/Pigeon Forge. The cabin is very clean with all of the amenities that you could possibly want. We all loved the pool table and foos ball. The bedroom had a decent sized full bathroom in it and the upper level had a very large full bathroom with a large whirlpool (which the kids loved.). It was awesome to look at the mountains while being in the hot tub on the balcony. The hot tub kept tripping the circuit box, which maintenance came and showed us how to fix. That was the only problem that we had. Enjoy your stay here because we had a blast!! Response from Elk Springs Resort Cabin Rentals; Tuesday, July 11, 2017 Thank you for your kind review, Tamisha. We are delighted to hear your stay was exceptional. Thank you for contacting us when you discovered the issue with the hot tub breaker. We are happy to see the technician was able to take care of this quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Reviewed On: 7/9/2017
Wonderful Mountain Getaway! My friends and I truly enjoyed the breathtaking views from our cabin and cannot wait until next year to make more beautiful memories. <br/> Response from Elk Springs Resort Cabin Rentals; Wednesday, November 1, 2017 Thank you for your 5-Star review, Samantha! We are delighted you and your friends had an exceptional stay. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
Reviewed On: 10/31/2017
Amazing view My kids absolutely loved this cabin and the view was amazing Response from Elk Springs Resort Cabin Rentals; Wednesday, August 9, 2017 Thank you for allowing us to be a part of your family vacation! We hope you are already planning your next visit. Hurry back, new memories are waiting to be made!
Reviewed On: 8/8/2017
Truly Heavenly The property was great, It was an easy checkin, I got texts regularly and even informed me of an earyl checkin available. The property was awesome and what you see in the picture is exactly what you have in the cabin. We didn't want to leave anymore and just enjoyed the place. The view was awesome !<br/>It was also great that they called us up to ask if we needed anything and our request was done promptly.<br/>Close to Walmart and Pigeon Forge.<br/>Just an advice, do not use GPS in going here, we got lost and good thing we had google as back up. Response from Elk Springs Resort Cabin Rentals; Tuesday, August 1, 2017 Thank you for sharing your experience with us, Rita. Heavenly Views offers some of the best views available throughout The Great Smoky Mountains. We are happy to hear you enjoyed your time spent with us and hope you will visit again soon!
Reviewed On: 7/31/2017
Amazing! Everything we wanted! We loved our cabin. We were traveling for our honeymoon. We live at the beach so we wanted a change of scenery. We love the mountains and beautiful views. This cabin gave us everything we wanted! It Response from Elk Springs Resort Cabin Rentals; Sunday, November 26, 2017 Thank you for allowing us to be a part of such a special celebration, Savannah. Congratulations! We hope to become part of your anniversary plans for years to come. The mountain views are definitely hard to beat at Heavenly Views. Hurry back, new memories are waiting to be made!
- Savannah K.
Reviewed On: 11/26/2017
Very clean, wonderful view, nice cabin. Clean, nice space, beautiful view. Our only issue was that there are two big cabins behind it and I assume fall break for college students, they partied which left us with no sleep. Other cabins are very close to it as well. Not much privacy. Response from Elk Springs Resort Cabin Rentals; Tuesday, October 24, 2017 Thank you for your kind review, Sarah. We are delighted that you enjoyed your cabin. I am extremely sorry that you were inconvenienced with loud neighbors. Keep in mind, we do offer 24/7 staff assistance and are happy to send someone out to address the issue. We do offer several luxury cabins and some of them are more private than others. One of our experienced Sales Representatives will be happy to assist you with your next booking. Don't forget to mention that you are a returning guest and we will be sure to include your 10% repeat guest discount. Hurry back, new adventure awaits!
- Sarah D.
Reviewed On: 10/24/2017
Not always perfect but always beautiful We had a great family vacation. There were a few things we were disappointed with at the cabin but overall the experience was amazing. The coaches and sleeping experience was not the best and the cabin needed some TLC. When my husband and I stayed at elks the first time the cabin was amazing with no problems. When spending the kind of money we did on this cabin we have learned to ask about the general overall maintenance of the cabin so we can make sure its a comfortable stay. Response from Elk Springs Resort Cabin Rentals; Tuesday, March 20, 2018 Thank you for taking the time to share your experience with us, Leisa. We are happy you enjoyed your stay, however, disheartened to hear you experienced issues while you were our guest. We did receive your email on the day of your departure noting these issues. While we appreciate you sharing this with us, we would prefer to be able to address the issues during your stay. We care about the quality of your stay and want each stay to be exceptional. Please do not hesitate to contact us during your stay should you discover any issues in the future. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Reviewed On: 3/19/2018
Amazing Anniversary Getaway The cabin was in excellent condition, very clean and the management was very courteous with a phone call to check up on our stay. Thanks for an amazing first year anniversary trip. My wife loved the cabin and the spectacular view. We will definitely be back soon! Response from Elk Springs Resort Cabin Rentals; Wednesday, August 30, 2017 Thank you for allowing us to be a part of such a wonderful celebration! We hope to become part of your anniversary plans for years to come. We look forward to your next visit and keep in mind as a returning guest you will enjoy 10% off all future bookings!
- Nathan S.
Reviewed On: 8/30/2017
My first stay at Elk Springs Resort Cabins The cabin was on top of a mountain (there are quite a few switchbacks to get up there) overlooking the Smokey Mountain National Park. It was true to its' name "Heavenly Views." I spent every sunrise and sunset on the balcony absorbing the mountain landscapes. The cabin was large, clean and beautiful. I would highly recommend these luxury cabins for any Smokey Mountain getaway. Response from Elk Springs Resort Cabin Rentals; Thursday, October 26, 2017 We appreciate your wonderful review, Wendy. We are pleased that you enjoyed your cabin stay and were able to take in the spectacular views! Heavenly Views is a perfect cabin to relax and escape the hustle and bustle of everyday life. We hope you will visit us again during your next trip to The Great Smoky Mountains!
Reviewed On: 10/26/2017
Heavenly I enjoyed the stay very much Response from Elk Springs Resort Cabin Rentals; Wednesday, October 11, 2017 Thank you for your kind review, Patricia. We hope that you will stay with us again during your next trip to The Great Smoky Mountains!
- Patricia S.
Reviewed On: 10/10/2017
Nice getaway for small families We spent a beautiful Christmas weekend at Heavenly views. Management was very friendly, cabin extra clean and very well maintained. Wifi a bit slow but expected because it is pretty remotely located up in the peak of the mountains. We were really looking forward to a warm fireplace but unfortunately it's just a heater with a photo of a "fireplace". Cable was good with lots of channels, we were able to access Netflix with our personal login. Overall everything was pristine, from the bedding to the appliances, showers, hot tub, and of course the view was everything! We'll definitely return again soon. Response from Elk Springs Resort Cabin Rentals; Thursday, December 28, 2017 Thank you for allowing us to be a part of your Christmas celebration, David. We are delighted that you enjoyed your recent stay at Heavenly Views. Your feedback is much appreciated and we look forward to having you as our guests again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
- David M.
Reviewed On: 12/28/2017
Anniversary getaway Cabin was fine - a little dusty and there were lots of dead bugs on the floors. Could've used bigger bath towels. King bed needs a new mattress - not very comfortable. Response from Elk Springs Resort Cabin Rentals; Monday, November 13, 2017 Thank you for your honest review, James. We certainly appreciate your feedback as it helps to ensure we are constantly improving. Each month we have our cabins treated which can sometimes lead to dead bugs in or around the cabin. Although we do make an attempt to sweep these up during each cleaning, they can literally pop up overnight. We truly apologize for the oversight. Please keep in mind, we do offer 24/7 staff assistance and we are happy to send an experienced housekeeper out to dust or sweep up. Please do not hesitate to contact us. We know each person has their own definition of comfort when it comes to mattresses, but I will be sure to let our maintenance department know about your complaint so one of our technicians can inspect the mattress. We hope that you will consider joining us again during your next trip to Gatlinburg.
Reviewed On: 11/13/2017
Heavenly Views Indeed Very nice cabin! Much better than your traditional condo/hotel room. Loved the hot tub and sleeping capacity for larger families. Pool table was a plus for the kids, too. Response from Elk Springs Resort Cabin Rentals; Wednesday, December 6, 2017 Thank you for your wonderful review, Tal. We are delighted that you and your family enjoyed your cabin stay. Heavenly Views is an exceptional cabin with top-notch amenities to enjoy throughout your stay. We hope that you will make plans to visit again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
- TAL K.
Reviewed On: 12/6/2017
Nice view Cabin was nice. Neighbors very loud. We didn’t get to relax due to lots of noise and partying. Response from Elk Springs Resort Cabin Rentals; Tuesday, December 19, 2017 Thank you for your honest review, Christy. We are delighted that you enjoyed your cabin stay! It is regrettable that you experienced troubles during your stay. Please keep in mind, we do offer 24/7 staff assistance if you experience issues during your stay. We want to make sure that each of our guests leave relaxed and it is important to us that you have an enjoyable visit. Please don't suffer, call us. We hope that you will make plans to visit Elk Springs again in the future.
Reviewed On: 12/19/2017
Heavenly View We had a great time and were very exicted about our cabin when we arrived. We cam from Minnesota and the views and cabin itself were exatly what we were hoping for. We wished we cold have stayed longer and will recommend the property to anyone visiting the area. Response from Elk Springs Resort Cabin Rentals; Monday, April 2, 2018 Thank you for your fantastic 5 star review, Mike! We are pleased that you had such a great stay at Heavenly Views. This location is very well known for the incredible views of the Smokies. In fact, Heavenly Views has one of the most direct views of Mt. Leconte (the highest mountain in the Smokies). You most certainly chose the perfect cabin and we hope that next time you can stay a little longer!
- Mike W.
Reviewed On: 4/1/2018
Most beautiful views and comfortable stay in smokies Wonderful views, comfortable stay, easy access, unobstructed view of the mountains Response from Elk Springs Resort Cabin Rentals; Thursday, April 26, 2018 We are delighted to hear that you enjoyed your recent visit to Heavenly Views, Sravanthi. As the name implies, the views are are some of the best in the area. We hope you will make plans to visit again very soon! Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings.
Reviewed On: 4/26/2018
Awesome vacation it was a 4-night stay and this place is WoW! when we first walked in the was amazing, everything inside the cabin was 5/5, very clean, organized and cozy. the only thing I didn't like very much was the noise, some neighborhood was loud over the weekend. but it didn't matter that much, everyone needs to have FUN! Response from Elk Springs Resort Cabin Rentals; Tuesday, April 17, 2018 Thank you for your fantastic 5-star review, Jaafar! It was our pleasure to provide you with luxury accommodations over the weekend and we hope you will make plans to visit often. Please keep in mind, we do offer 24/7 staff assistance, and we are happy to address any issue that may arise during your stay. Please do not hesitate to call us; we love assisting or guests!
- Jaafar J.
Reviewed On: 4/17/2018
Unforgettable moments This is my third time visiting Elk Springs cabins in the past three years. Definitely I will return next year with my family. I like the location, the views, the cleanliness and the amenities. If you’re looking for privacy, if you’re looking for a luxury cabin, this is your choice. Response from Elk Springs Resort Cabin Rentals; Wednesday, May 16, 2018 Thank you for wonderful review with us, Hussain. It is a pleasure to hear that you enjoyed yet another visit to Elk Springs. Heavenly Views is definitely a wonderful cabin to relax and enjoy the fabulous mountain views! We look forward to your next visit with us. Hurry back, a new adventure awaits.
- Hussain A.
Reviewed On: 5/16/2018
Heavenly Views Was Heavenly! Overall, we were very pleased with our cabin, Heavenly Views. The cabin was spotless and comfortable. My family and I enjoyed our stay very much!
Reviewed On: 6/11/2014
family vacation Awesome
Reviewed On: 7/3/2014
Awesome vacation!!!!! Heavenly views was a beautiful cabin with a fitting name! The reservation process through the check-out process was quick and easy. We thoroughly enjoyed our stay and will definitely book through Elk Springs Resort again!
Reviewed On: 7/22/2014
Magnificent There was a slight glitch with the original cabin but the staff was able to provide a substitute. We will definitely book another vacation.
Reviewed On: 9/14/2014
Top of the World Generally very good. There were a few maintenance issues but none that were too disruptive.
Reviewed On: 10/1/2014
Heavenly Views #97 Had a very easy check in process. The cabin was ready for us a couple hours earlier than normal check in time of 300pm. The cabin was very clean once we arrived. The main leather sofas seemed very worn but were still comfortable. The only thing my husband and I had an issue with was that the DVD player did not work in the living room, but we were able to watch a movie on the flat screen in the main bedroom.
Reviewed On: 10/31/2014
Trent Blauch Everything was great on our stay. The cabin was very nice and in great condition. There were a few cob webs in the corners of the cabin, but this didn't bother us. Just felt you would want this brought to your attention.
- Trent B.
Reviewed On: 10/28/2014
nightmare I believe they owe me a free night. Room wasn't ready and still dirty when cleaning ladies left. They even unhooked smoke detectors so they wouldn't beep. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 28, 2017 Thank you for sharing your feedback with us, Mike. We are sorry to hear you experienced these issues. We welcome the opportunity to correct any issues that are found upon your arrival rather than refunding. We provide 24/7 guest assistance to ensure than any issue can be quickly resolved. We are happy to report the housekeepers that cleaned your cabin are no longer employed with us. The housekeepers we have on staff truly care about the quality of their work and it shows. We think you would be pleasantly surprised. We sincerely apologize for any inconvenience you experienced and hope you will consider staying with us again in the future.
- Mike M.
Reviewed On: 1/20/2015
Much needed getaway weekend. Absolutely perfect!
Reviewed On: 3/4/2015
RETURN CUSTOMER This was our second time staying with Elk springs resorts and it was an overall great stay. the only complaints that I had for this particular cabin was that it was not secluded at all so we had to have the blinds drawn most of the weekend. I later found out that my husband did not specify that he wanted a secluded cabin when he made reservations. The only other thing I would suggest is upgrading your TV's in your cabins to HD. Overall the cabins are always clean ,stocked very well and have great views. we will definitely return again.
- Danyelle P.
Reviewed On: 4/29/2015
Memorable Stay! Awesome......
- Khalid Z.
Reviewed On: 2/23/2015
Heavenly Views This cabin definitely lives up to its name. The views are amazing. The cabin was exactly as shown. It was very clean and well maintained. The hot tub is a wonderful touch. Well worth every penny spent. The only draw back was no pool access. Otherwise a great family vacation spot.
- Samantha S.
Reviewed On: 7/4/2015
Great cabin outstanding
- Edward T.
Reviewed On: 5/5/2015
Relaxing and Amazing I thought the entire process from start to finish was exceptional!
- Lisa F.
Reviewed On: 4/26/2015
Absolutely Wonderful!! I generally don't give reviews but......This place is amazing!!! It was my first visit to this property. I loved it and look forward to going back. The property was exactly as the pictures on the website. Every amenity was there and everything worked. The customer service was outstanding. We were able to check in at the indicated time, I got a couple of emails and a phone call after checking in to make sure that everything was OK. Although it was one bedroom there was ample space for the 8 of us. I'm a stickler who doesn't like hotels so I was skeptical but this place was neat, clean and well maintained. I HIGHLY recommend this property.
- Deborah G.
Reviewed On: 4/7/2015
Amazing! Heavenly Views was the perfect cabin for us. Spacious enough for a family of 5. Master bedroom fit a pack and play. The pool table and foosball table provided the older kids with entertainment. The hot tub was ready to be enjoyed when we arrived. Heavenly Views is located a short drive from both Pigeon Forge and Gatlinburg. What a wonderful vacation. We plan to return to Elk Springs Resort next month with family. Response from Elk Springs Resort Cabin Rentals; Thursday, June 22, 2017 As always, we enjoy hearing about happy family experiences with our cabin rental company. It sounds like you made the perfect cabin choice for your whole family to enjoy! Keep in mind, as a returning guest you will receive 10% off all future bookings!
- Scott V.
Reviewed On: 6/26/2015
Excellent Time The cabin was fantastic, the views were incredible. I would highly recommend staying here the next time you go to Tennessee
- Brian F.
Reviewed On: 4/26/2015
Beautiful Worry free and great views
- Natalie M.
Reviewed On: 6/11/2015
Heavenly Views Great location ! Wonderful vacation! Cabin overall good . Just needs little TLC. Some blinds broken. Need extra tables upstairs for drinks and such while playing pool. Son loved the loft area . However, sheets were not provided to cover the foutons, for sleeping. Couch very uncomfortable . Sleeper sofa mattress very thin. Ok for little kids but not an adult . More dishes in the kitchen would be nice to avoid having to run dishwasher so often . Response from Elk Springs Resort Cabin Rentals; Thursday, August 6, 2015 Thank you for your review Richard! We are pleased to hear that you had a wonderful vacation. The couch/sleeper sofa was just replaced about 3 weeks ago and we apologize if they weren't comfortable. As for the linens, we always leave extra in a dresser drawer or in a closet. If you weren't able to locate these, a quick call to our customer service department and we would have brought some right out to you. We put enough dishes in the cabin for a complete set for each guest it sleeps. The blinds have been ordered and we will take care of those as soon as the delivery comes in. We will definitely entertain the idea of adding a table or two upstairs to use while playing pool. Glad you enjoyed everything otherwise.
Reviewed On: 8/2/2015
Heavenly Views I had an overall great time besides when we arrived we couldn't get into our cabin..I wish that didn't happen! Response from Elk Springs Resort Cabin Rentals; Thursday, July 9, 2015 We are very sorry that you couldn't get into your cabin upon arrival. Sometimes, all it takes is a bad thunderstorm to throw the internet off which our door locks are operated from. Thank you for being our guest and we hope you are already making plans to come back and see us real soon!.
- Saya M.
Reviewed On: 7/8/2015
Heavenly Views The first thing I noted when I walked in the cabin was the fact that there was a fresh smell even without any air fresher going. The entire place was clean, beautiful inside, inviting and homey. The view was spectacular and if you don't mind being high in the mountain, this is perfect. My only complaint is that the winding roads to the cabin was daunting each time you leave and return although the roads with guard rails made you feel more safe then some of the other resorts I visited there. From the online reservation,email reminders, check in and out process and price to the actual stay was a wonderful experience. The location to Pegeon Forge and Gatlinburg worked great for us. For me, if the cabin was lower on the mountain, the roads were not winding and we did not get multiple interupting unidentified phone calls on the land line cabin phone,the stay would have been perfect. We did get one day of heavy rains that blew the covers off the jacuzzi and pegion poop was in the water there after but that was nature, at any rate the entire stay was great. I give it an A. Response from Elk Springs Resort Cabin Rentals; Sunday, August 16, 2015 We are very sorry about the winding roads, the unidentified phone calls (they weren't from us) and the heavy rain storm that caused the hot tub cover to blow off. The roads here in the mountains can be a little intimidating. You just have to be a little extra cautious when driving around here. We are pleased to hear that the cabin and staff exceeded your expectations. Thank you for sharing your experience with us Ingrid.
Reviewed On: 8/15/2015
Beautiful views and room to spread out for a young family Everything in the cabin was very nice other than the carpet seems to have a fair amount of ground in dirt up the stairs, needs professionally cleaned or replaced. We would definitely go back.
- David T.
Reviewed On: 7/27/2015
Great Property - Awesome Views We thought the cabin itself was gorgeous. The hot-tub on the deck, pool table, fooseball table, and very great decor and feel. Very convenient to all Gatlinburg and Pigeon forge attractions. Somewhat isolated location, requiring a 10 minute drive to restaurants etc... The only complaint is probably the lack of privacy on the porches. The property consists of what felt like a hundred cabins spaced about 20 feet apart. From our balcony we could view dozens of other units. Aside from that it was a great place, great location, and very enjoyable experience. Response from Elk Springs Resort Cabin Rentals; Saturday, November 7, 2015 Thank you for your feedback, Stephen. The views from Legacy Mountain are amazing and we are pleased that you enjoyed your stay. Customer satisfaction is very important to us and your comments help us to improve our services. I encourage you to visit our web site at and read the description of this cabin. It does not list this cabin as secluded. It also advises you of the driving distances to Pigeon Forge and Gatlinburg. We do our best to give you a very detailed description of your cabin, as well as location and amenities prior to your arrival so you will not be disappointed with your cabin selection. We hope you will consider a future stay with Elk Springs Resort. We will be happy to assist you in finding a secluded cabin for your next stay. Response from Elk Springs Resort Cabin Rentals; Saturday, November 7, 2015 Thank you for your feedback, Stephen. The views from Legacy Mountain are amazing and we are pleased that you enjoyed your stay. Customer satisfaction is very important to us and your comments help us to improve our services. I encourage you to visit our Elk Springs Resort web site and read the description of this cabin. It does not list this cabin as secluded. It also advises you of the driving distances to Pigeon Forge and Gatlinburg. We do our best to give you a very detailed description of your cabin, as well as location and amenities prior to your arrival so you will not be disappointed with your cabin selection. We hope you will consider a future stay with Elk Springs Resort. We will be happy to assist you in finding a secluded cabin for your next stay.
Reviewed On: 11/4/2015
This was not the elk springs we know We did not know we were not staying on the main property until 2 days begin our trip. When we arrived we were extremely unhappy to learn we were not in gatlinburg and were miles from anything we wanted to be near. The cabin was not nearly on par with those we had stayed in twice previously on the main property (not quiet, secluded, or even with a passable grill) and not worth the $642 we spent for two nights. Had we had ample time to reschedule (mgmt had an incorrect email for me, I don't know how) we would have postponed our trip. We will not be booking with elk springs again. Response from Elk Springs Resort Cabin Rentals; Thursday, June 15, 2017 We appreciate your honest feedback, Mary. We sincerely apologize for any inconvenience. We do hate to hear you will not be joining us in the future. As you know, we do have several amazing cabins to choose from in our Elk Springs Resort. We would be delighted if you would join us again in the future.
- Mary M.
Reviewed On: 10/17/2015
1st year anniversary Everything was wonderful and clean, very nice place , location was great, staff was wonderful.... If i may make a suggestion, outside areas (balconies, Porches etc)should be detailed just prior to a visitor showing up as there were numerous Cob webs, pidgeon waste and dust all about the outside, .... thanx for a great stay Response from Elk Springs Resort Cabin Rentals; Thursday, September 17, 2015 Thank you for the review William. We really appreciate your suggestions as well. This was an obvious oversight on our part and we would have welcomed the opportunity to address these issues for you while you were our guest. Maintenance and housekeeping are on staff until midnight each night and could be dispatched and at your cabin usually within 30 minutes. We are pleased to hear that you enjoyed your stay with us.
- William K.
Reviewed On: 9/16/2015
Heavenly Views Cabin really is Heavenly! It was a great Cabin, we had an amazing time. the view was more beautiful than we even expected. Everything was neat and the cabin gives that going away of the city type of feeling. is just an adorable place Response from Elk Springs Resort Cabin Rentals; Wednesday, December 2, 2015 Thank you very much for your 5-star review, Melissa. It is our pleasure to provide you with a cabin to enjoy that home-away-from-home feeling. We are very pleased to hear that you had an amazing time. We would love to have you back for a future stay and want you to know that repeat guests receive a 10% discount!
- Melissa M.
Reviewed On: 12/1/2015
Weekend getaway Very nice cabin. The view was awesome. Response from Elk Springs Resort Cabin Rentals; Wednesday, June 14, 2017 We appreciate your business and wonderful 5 star review. We do hope you will consider staying with Elk Springs Resort again in the near future. Please take advantage of your 10% repeat guest discount at the time of your next booking!
- Aldrin R.
Reviewed On: 11/17/2015
Good view Everything was good. Response from Elk Springs Resort Cabin Rentals; Monday, November 2, 2015 Thank you very much for the nice review and for being our guest. We appreciate your feedback and hope you will return for another stay very soon.
- Neeta G.
Reviewed On: 11/1/2015
Heavenly Views The cabin was perfect in every way. 5+Stars. Response from Elk Springs Resort Cabin Rentals; Wednesday, December 2, 2015 Thank you for the 5+ star review, Joe! We appreciate your repeat business and it is our pleasure to have you as our guest. We hope you will continue to choose one of our cabins for your vacation destination for many years to come!
- Joesph S.
Reviewed On: 11/28/2015
HEAVENLY VIEWS!! Fantastic bang for your buck! The cabins are exactly as pictured. Paved roads to the cabin. You will have no problem getting to them. GPS worked just fine. Perfect location to Pigeon Forge or Gatlinburg. Make sure you drive over to Cades Cove National Park. The staff was easy to get ahold of. We only needed to call them 1 time to have them reset our digital code on the door. They called and asked how our stay was. The only place we will rent cabins from in the future. My 8 year old daughter DID NOT WANT TO LEAVE. She was thrilled and had the best time ever! I have already referred these cabins to three people! Response from Elk Springs Resort Cabin Rentals; Friday, March 25, 2016 The views from Heavenly Views are simply breathtaking. We are happy to hear you enjoyed your Great Smoky Mountain get-away. We hope you can visit us again during the warmer months as well. There are picnic areas at Cades Cove National Park for the kids to enjoy. With the nature, history, and wildlife it is sure to become a favorite part of your visit. We hope to become a part of your vacation plans for years to come. Please keep in mind, as a returning guest you will always receive 10% off all future stays.
- Nick H.
Reviewed On: 1/22/2016
Best family Spring Break Vacation Thus Far My experience with your resort was great. Customer service, was a call away and they responded quick. Check in and check out was painless,the cabins were clean and gorgeous. I am already tell ING everyone Imknow about you guys. Response from Elk Springs Resort Cabin Rentals; Monday, May 9, 2016 Thank you for your kind review, Justin! We here at Elk Springs Resort believe that your stay should be stress-free. We provide 24/7 guest assistance to ensure that should a need arise, we are ready to take care of you with the sense of urgency you will come to expect while staying with us. We love taking care of our guests! We appreciate your recommendation, that is truly a great compliment. We hope you will consider us your new home away from home when visiting our area. Please come back and see us soon!
- Magdala C.
Reviewed On: 4/9/2016
Good! Spacy. Comportable. But expensive. Response from Elk Springs Resort Cabin Rentals; Sunday, May 1, 2016 Thank you for staying with Elk Springs Resort. Our goal is to provide luxurious cabins that will leave you wanting to come back time and again. Please contact one of our friendly sales representatives when you are ready to start planning your next vacation. They will assist you in finding the perfect cabin. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. We hope you can come back and visit us soon!
- Jongmok H.
Reviewed On: 4/28/2016
Literaly Heavenly Views It was the most amazing vacation I have ever been on. The cabin was wonderful & the view was breath taking! There was so much to do in Gatlinburg, which was fairly close to the cabin. But, without leaving the cabin it was still an amazing vacation. The cabin was very clean & well kept. I will definitely be staying again! Response from Elk Springs Resort Cabin Rentals; Sunday, April 24, 2016 The name definitely fits this cabin! Heavenly Views is an exceptional cabin, with top-notch amenities and views that will take your breath away . We agree! It offers the best of both worlds. You feel welcome as soon as you walk through the door. Yet, you don't have to travel far to get to the many attractions downtown. We hope you will consider staying with us during your next visit to the Great Smoky Mountains.
- Charles W.
Reviewed On: 4/21/2016
Overdue escape We spent an entire week in the cabin and were overall please. Check in was flawless and easy. When we arrived we were delighted to find that this cabin sits at the top of the mountain and has one of the best views in the area. The cabin was clean. The only thing we noticed was spider webs that could have used a knocking down in several areas outside and in but other than that the cabin was clean and the hot tub ready. We had to call for someone to fix hot tub once at the end of our stay but they came fast and fixed it quickly. It was the most relaxing fun filled weekend I've ever had. We will be back with the kids soon. Response from Elk Springs Resort Cabin Rentals; Sunday, March 12, 2017 Thank you for your kind review, Laura. We are delighted to hear you enjoyed your stay. We are happy to see that the technician was able to arrive and resolve the issue with the hot tub quickly. We are sorry to hear about the cobwebs in the cabin. This issue has been resolved as well. We have new housekeepers that have taken over the cleaning of the cabins in Legacy Resort. We think you will be pleased with this change. We sincerely apologize for any discomfort experienced and hope you will consider giving us another opportunity to show you a true 5-Star stay.
- Laura R.
Reviewed On: 5/23/2016
Great stay but alittle dusty We have previously stayed in another rental home through Elk springs and it was More then fabulous. This location was beautiful but the cabin had several issues. First we had no water for over an hour, with this issue it was a huge inconvenience for us due to all of the family coming and after a long drive that is the first thing you want to do is Bath. That issue was rectified eventually. Then when we were watching tv uostairs while playing pool, the tv blew out and yes, that happens but once again, we had family with us and Father's Day weekend we needed tv, that was rectified about 2 hours later. Those were the only issues we did have that needed to be assisted and as far as cleanliness, this location needed to be cleaned more efficient. The loft area was full of dust between the banister from the lift to the ladder up. The floors in the bathroom were dusty as if they weren't swept out. Not to thrilled about this stay but will definatley return again if need be. Response from Elk Springs Resort Cabin Rentals; Sunday, July 3, 2016 Thank you for reaching out to us, Johanna. We can certainly understand your disappointment and we sincerely apologize for the inconvenience experienced. We are happy to see that the issues were able to be rectified quickly. The resort had to shut off the water to make a repair to the water system. While this is certainly an inconvenience, they were successful in fixing the issue and avoided a longer outage. We appreciate your patience and understanding while this was being taken care of. We do show that the maintenance technician was unable to fix the original TV in the game room. We are pleased to see he was able to bring a new one out and install it. Your feedback regarding the cabin being dusty has been relayed to our housekeeping supervisor. We can assure you, this will be addressed and corrected. Thank you for bringing this to our attention, we truly appreciate your feedback. We hope you will consider staying with us again during your next visit to Pigeon Forge.
- Johanna D.
Reviewed On: 6/30/2016
Fabulous Vacation very family-friendly!! Our cabin was exactly as described and pictures was right on. Cabin was spotless and roomy enough for our family of 8. Beautiful views and close enough to all attractions! Loved every minute of our trip and stay... Didn't want to leave. We will definitely return to this cabin or Elk Springs Resort. The upstairs was much bigger than we expected and even had a Jacuzzi Tub in the upstairs bathroom which was a pleasant surprise! We had me and my husband 2 of our adult children our 3 teenage children and our 9 month old grandchild it's a perfect cabin for those with kids. Thank you Elk Springs Resort for making this a wonderful vacation that none of us will forget!! Hope to see you soon!! We are already missing our peaceful cabin and Heavenly Views!!!! Response from Elk Springs Resort Cabin Rentals; Wednesday, March 1, 2017 Thank you for your wonderful review, Kristi! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
- Kristi C.
Reviewed On: 8/2/2016
Great location ! Wonderful vacation! Cabin overall good . Just needs little TLC. Some blinds broken. Need extra tables upstairs for drinks and such while playing pool. Son loved the loft area . However, sheets were not provided to cover the foutons, for sleeping. Couch very uncomfortable . Sleeper sofa mattress very thin. Ok for little kids but not an adult . More dishes in the kitchen would be nice to avoid having to run dishwasher so often .
Reviewed On: 8/2/2015
Everything in the cabin was very nice other than the carpet seems to have a fair amount of ground in dirt up the stairs, needs professionally cleaned or replaced. We would definitely go back.
Reviewed On: 7/27/2015
I had an overall great time besides when we arrived we couldn't get into our cabin..I wish that didn't happen!
Reviewed On: 7/8/2015
This cabin definitely lives up to its name. The views are amazing. The cabin was exactly as shown. It was very clean and well maintained. The hot tub is a wonderful touch. Well worth every penny spent. The only draw back was no pool access. Otherwise a great family vacation spot.
Reviewed On: 7/4/2015
Heavenly Views was the perfect cabin for us. Spacious enough for a family of 5. Master bedroom fit a pack and play. The pool table and foosball table provided the older kids with entertainment. The hot tub was ready to be enjoyed when we arrived. Heavenly Views is located a short drive from both Pigeon Forge and Gatlinburg. What a wonderful vacation. We plan to return to Elk Springs Resort next month with family.
Reviewed On: 6/26/2015
Worry free and great views
Reviewed On: 6/11/2015
outstanding
Reviewed On: 5/5/2015
This was our second time staying with Elk springs resorts and it was an overall great stay. the only complaints that I had for this particular cabin was that it was not secluded at all so we had to have the blinds drawn most of the weekend. I later found out that my husband did not specify that he wanted a secluded cabin when he made reservations. The only other thing I would suggest is upgrading your TV's in your cabins to HD. Overall the cabins are always clean ,stocked very well and have great views. we will definitely return again.
Reviewed On: 4/29/2015
I thought the entire process from start to finish was exceptional!
Reviewed On: 4/26/2015
The cabin was fantastic, the views were incredible. I would highly recommend staying here the next time you go to Tennessee
Reviewed On: 4/26/2015
I generally don't give reviews but......This place is amazing!!! It was my first visit to this property. I loved it and look forward to going back. The property was exactly as the pictures on the website. Every amenity was there and everything worked. The customer service was outstanding. We were able to check in at the indicated time, I got a couple of emails and a phone call after checking in to make sure that everything was OK. Although it was one bedroom there was ample space for the 8 of us. I'm a stickler who doesn't like hotels so I was skeptical but this place was neat, clean and well maintained. I HIGHLY recommend this property.
Reviewed On: 4/7/2015
Absolutely perfect!
Reviewed On: 3/4/2015
Awesome......
Reviewed On: 2/23/2015
I believe they owe me a free night. Room wasn't ready and still dirty when cleaning ladies left. They even unhooked smoke detectors so they wouldn't beep.
Reviewed On: 1/20/2015
Had a very easy check in process. The cabin was ready for us a couple hours earlier than normal check in time of 300pm. The cabin was very clean once we arrived. The main leather sofas seemed very worn but were still comfortable. The only thing my husband and I had an issue with was that the DVD player did not work in the living room, but we were able to watch a movie on the flat screen in the main bedroom.
Reviewed On: 10/31/2014
Everything was great on our stay. The cabin was very nice and in great condition. There were a few cob webs in the corners of the cabin, but this didn't bother us. Just felt you would want this brought to your attention.
Reviewed On: 10/28/2014
Generally very good. There were a few maintenance issues but none that were too disruptive.
Reviewed On: 10/1/2014
There was a slight glitch with the original cabin but the staff was able to provide a substitute. We will definitely book another vacation.
Reviewed On: 9/14/2014
Heavenly views was a beautiful cabin with a fitting name! The reservation process through the check-out process was quick and easy. We thoroughly enjoyed our stay and will definitely book through Elk Springs Resort again!
Reviewed On: 7/22/2014
Awesome
Reviewed On: 7/3/2014
Overall, we were very pleased with our cabin, Heavenly Views. The cabin was spotless and comfortable. My family and I enjoyed our stay very much!
Reviewed On: 6/11/2014

Listing History

  • This property owner/manager has been registered with Owner Direct since Aug 07, 2015.
  • This owner / manager has completed 1 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Mar 31, 2020
  • This owner's contact information has been verified by Owner Direct and past guests.

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Amazing Views - 1 Bedroom pricing that sleeps 8 - 2 baths

ID 219394 - 4 beds (1 king and 3 other). Base rent is for 8 occupants.
Sevierville Vacation Rentals
Why not enjoy 1 bedroom pricing for a cabin that can sleep up to 8 guests. Your party with be close to all the fun - just 8 minutes to Dollywood, 10 Minutes to Pigeon Forge and 15 Minutes to Gatlinburg and the National Park.



Access to outdoor seasonal community pool, outdoor pavilion, sauna, steam room and fitness center included in your stay.



Stay in and enjoy a game of pool or a game of foosball. Head outside to the hot tub on your covered deck and relax after a long day of enjoying the great smoky mountains. You can gather in the great room and relax on the leather queen sleeper sofa and loveseat and then enjoy an in cabin meal in the fully equipped open kitchen with dining area.



Your king master suite includes upgraded bedding as well as an en-suite full bath with jacuzzi and shower.



The loft game room includes a sleeping nook with 2 futons for four additional guests as well as a full bath with shower.



Free wireless internet and a washer/dryer are included for your convenience.

Bedroom and Sleeping Arrangements:
Master Suite: King Bed - Sleeps 2
Great Room: Queen Sleeper - Sleeps 2
Loft Futon - 1: Queen Sleeper - Sleeps 2
Loft Futon - 2: Queen Sleeper - Sleeps 2 ;

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