The following review(s) were provided by the property manager.
Excellent private room at the Trump Miami!
Very smooth experience, great room, very clean, awesome views, perfect location, and great amenities.
- Ilya S.
Reviewed On: 5/2/2022
A bad experience
All very bad, I have visited Trump Hotel many times but this time it was a disaster, the apartment does not deserve to use the Trump name, lamps do not work, toaster does not work, only 2 towels and very old, only 1 set of sheets and very old, curtains in poor condition, few and poor kitchen utensils, air conditioning in poor condition, etc, etc, etc
- Jorge S.
Reviewed On: 4/16/2022
Dirty room
We found the carpet dirty and with many spots of wine, a broken lighting, the TV stand was blocked.
- Carlos C.
Reviewed On: 10/25/2021
great location
room is good, furniture a little bit dated but in good condition. (bed was excellent)<br/>location is top!<br/>great beach and pool area. also workout room great and 24 hours open.
- hans van S.
Reviewed On: 3/31/2022
Excellent place
The place was very clean and spacious with a beautiful ocean view. We would stay there again!!
Reviewed On: 2/3/2022
Disappointed!!!
<br/>The Condo is very dated and shabby and needs a complete overhaul, bathroom is mouldy, stains on carpet and chairs, scratches on all the wood furniture, cupboard door broken, Balcony door would not lock so very unsafe if you have young children, bedside light hanging off the wall, very dirty when we arrived. There is NO working Safe in the room so could not secure valuables. The resort fees are a lot of money for what you get if you are not planning on sitting around the pool or on the beach all the time. The views are nice but this does not outweigh all the negatives the condo has.<br/>
Reviewed On: 3/20/2022
Florida getaway
Loved the location. It was a beautiful place to stay.
Response from Walker Vacation Rentals; Friday, April 2, 2021
Thank you for your review, and it was a pleasure hosting you. It’s wonderful to read that you had everything you needed and more for the perfect retreat, and we look forward to your next visit. Warmest Regards, Jeff Walker and the WVR Team.
Reviewed On: 3/23/2021
Great vacation
The apartment in the Trump International Resort has a direct unobstructed ocean view. The room is very large, and has a kitchenette and two refrigerators. The room was spotless clean. The management is exceptionaly responsive and attentive. Highly recommend, will absolutely be back.
Response from Walker Vacation Rentals; Saturday, February 27, 2021
Thank you so much for your 5 star review! It was our pleasure hosting you at Trump International. We are so delighted to hear how wonderful your stay was! We would love to welcome you back anytime in the future! Best Regards, Jeff Walker and the WVR Team.
Reviewed On: 2/22/2021
My favorite spor
Wonderful oven view property . Come here 2 a year.
Response from Walker Vacation Rentals; Sunday, May 23, 2021
Welcome Back!! Thank you so much for your glowing review! It our pleasure to offer you 5 star service. We are so delighted to hear how wonderful your stay was at Trump International.! We would love to welcome you back anytime in the future! Best Regards, Jeff Walker and the WVR Team.
Reviewed On: 5/11/2021
Dirty room
The room was very dirty .
Response from Walker Vacation Rentals; Wednesday, June 16, 2021
Thank you for taking the time to submit a review for Trump International Hotel. We strive to provide our guests with 5 star vacations and experiences. Please note that we have a 24/7 maintenance and help line that can aid you and your guests with anything that may come about. We are delighted to read that you felt our services and the location of the hotel were 5 star! We would love to welcome you back in the future and it any issues ever arise please call the 24/7 assistance line to help with any issues/cleanings etc. We pride ourselves on excellent customer service and guests 5 star reviews. Thank you for the feedback. Best Regards, Jeff Walker and the WVR Team.
- Anyell B.
Reviewed On: 6/6/2021
I love this place
This is the 3 rd time I rent this room. Love this ocean view property!
Response from Walker Vacation Rentals; Wednesday, September 29, 2021
Welcome back!!! It was an absolute pleasure hosting you again. We are so delighted to hear how much our guests enjoy their time here at Trump International. Thank you for the 5 star review! We can't wait to welcome you back a 4th time! Best Wishes, Jeff Walker and the WVR Team
Reviewed On: 9/7/2021
Excellent
It was amazing room super clean bed the most confortable bed every, and view was the best of all !!<br/>Pool and other amenities were as I expected ! <br/>Will go back again !! <br/>Only more towels are need it !!
Response from Walker Vacation Rentals; Wednesday, June 16, 2021
Thank you for your kind words, and we’re elated to hear you enjoyed your stay. It’s fantastic to read that the unit met and exceeded your expectations for the perfect tropical retreat, and we look forward to your return. Best Regards, Jeff Walker and the WVR Team.
- MARLEN E.
Reviewed On: 6/2/2021
Trump Sunny Isles
I had an overall good experience with walker rentals in trump sunny isles Florida. The room is a little outdated but other wise it was well maintained. It’s on the 15th floor and has an ocean view. Noelle was also very helpful in the managements office. I would stay there again.
Response from Walker Vacation Rentals; Wednesday, September 22, 2021
Thank you so much for taking your time to review our Trump International Sonesta Beach Unit. Whenever we do a site visit, we feel like we are on vacation!! It truly is paradise. We are so thrilled to know that you and your guests had a wonderful time enjoying the amenities and all that the hotel had to offer. We would love to welcome you back anytime in the future! Best Regards, Jeff Walker and the WVR Team.
Reviewed On: 8/30/2021
Misleading
Room was ok for cleanliness but the description of the room online is very misleading. Says has a sleeper sofa but it’s a cheap ikea couch that you use a child size cot with the ottoman and put next to couch as a bed. So uncomfortable and they had to send a video on how to even set it up. No follow up if we got it set up or anything. Offered a twin size cot to be brought to us the next day but who wants to sleep on a cot or wait around on their vacation. Had to go get toilet paper cause there was only a partial roll when arrived. Regular king bed is lumpy and uncomfortable as well. You would think staying at a trump condo that it would be great but since it is private from the Trump resort there is nothing they can do. Had to pay $200 per day for amenities plus the cost of room for a uncomfortable cheap couch and lumpy bed. $1000 total for 2 nights and not a real bed to even sleep on. No one still has yet to reach out knowing the dissatisfaction of this expensive room with no accommodations for sleep!
Response from Walker Vacation Rentals; Tuesday, August 24, 2021
Dear Guest, we are very grateful that you rated the Location high. We do apologize for any issues that you may have experienced at the unit. We take great pride in offering a 5 star experience to guests and when we don't meet expectations, we appreciate all feedback that helps us correct shortcomings. We hope you will give us another opportunity at one of our many properties. Warmest Regards, Jeff Walker and the WVR Team.
Reviewed On: 8/17/2021
WONDERFUL TIME
COULD NOT HAVE BEEN ANY BETTER, GREAT WEATHER, GREAT BEACH, GREAT FACILITY
Response from Walker Vacation Rentals; Wednesday, July 18, 2018
Hi Sherwood,
Thank you for your review, and we’re elated that you enjoyed your visit. It’s wonderful to know that the unit met and exceeded your expectations, and we invite you to join us again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- SHERWOOD B.
Reviewed On: 7/12/2018
It was good
It was a great experience and I left the hotel spotless so I would like to know when I’m going to be refunded my security deposit for the cleaning
Response from Walker Vacation Rentals; Monday, September 24, 2018
Hi Bogdan,
it was wonderful hosting you, and thank you for your review. We’re delighted to read that the unit provided the ideal backdrop to an unforgettable stay, and we want to reassure you that security deposits are returned 7-10 days after check out in the manner in which you paid. We look forward to hosting you again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Bogdan L.
Reviewed On: 9/21/2018
Good location
Private suite but no extra blankets and one of the floor tiles is coming unglued so its loud and moves when you walk on it. It would have been nice to have had a roll of paper towels and more wash cloths as well. The view was gorgeous. Overall it was a good stay though. Thank you.
Response from Walker Vacation Rentals; Friday, March 22, 2019
Dear Kelly,
Thank you for joining us, and it was a pleasure hosting you. We’re delighted to read that you enjoyed your privacy, and that picturesque vistas started and ended each day. We hope you will join us again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Kelly L.
Reviewed On: 3/20/2019
Taken advantage of
Extremely disappointed to find out we had $1000.00 in additional charges for our week stay!
Response from Walker Vacation Rentals; Thursday, July 4, 2019
Dear Sharon,
Thank you for allowing us the opportunity to host you, and it was a pleasure hosting you. We do our best to ensure that the information regarding the Amenity Fee is communicated clearly to our guests in the listing and welcome email, and regret if a misunderstanding detracted from your stay. We trust that the unforgettable sunshine and perfect address helped to provide a relaxing and rejuvenating setting, and since this unfortunate circumstance was an oversight we kindly ask that you consider removing your review. We hope you will join us again so that we may win back your heart.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Sharon E.
Reviewed On: 6/30/2019
Wonderful Property
We enjoyed a super relaxing 3 night stay. I'm 26 weeks pregnant and the beach / pool / resort and surrounding area was perfect for a little Babymoon. We had a wonderful time and everyone at the property was so friendly and accommodating. We were still treated with priority even though we were staying in a private unit. The room itself has everything you need and is quiet and comfortable. It feels luxurious without being pretentious. Thanks for a great stay!
Response from Walker Vacation Rentals; Thursday, May 23, 2019
Dear Sarah,
Thank you for joining us, and we appreciate your glowing review. It’s wonderful to know that the unit ticked every box for the perfect retreat, complete with ideal oases ideal for relaxation and rejuvenation. We hope that you will join us again with your growing family.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Sarah P.
Reviewed On: 5/21/2019
Additional 100 dollars fee per night???
It looks like a good deal, but when we arrived to the hotel, they told that there is an extra charge of 100 dollars per night! Almost double the total rate that we paid in advance. <br/>I called VRBO, and they told me to read carefully the contract, and yes it was there, but says may apply extra fees.<br/>They know how much is the fee, why then just publish how much is the fee.<br/>Never going to use VRBO again.
Response from Walker Vacation Rentals; Wednesday, June 12, 2019
Dear Carlos,
Thank you for taking the time to share your thoughts, and it was a pleasure hosting you. We regret if there was confusion regarding the charges listed in the contract for the unit, be we hope that the unforgettable sunshine and ideal address for a relaxing and rejuvenating retreat. We hope you will join us again and give us the opportunity to win back your heart.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Carlos C.
Reviewed On: 6/9/2019
Flia sosa
Perfectas<br/>Sollo no quedo claro los 500 dolares quw habia que pagar de mas y la atencion de la gente q da toallas en piscina al ser private mala atencion <br/><br/><br/><br/><br/><br/><br/><br/><br/><br/>
Response from Walker Vacation Rentals; Tuesday, July 30, 2019
Dear Ana,
Thank you for joining us, and we appreciate you taking the time to share your thoughts. It’s wonderful to know that the unit created the ideal setting to an unforgettable retreat. We regret if there was any misunderstanding or miscommunication regarding the fees, and we hope that you will join us again and give us the opportunity to impress you again.
Warm regards,
Jeff and The Walker Vacation Rentals Team
Reviewed On: 7/27/2019
Perfect
My family and I had an incredible moments , we loved it !
Response from Walker Vacation Rentals; Wednesday, August 14, 2019
Hi Laura,
Thank you for joining us, and we’re delighted you enjoyed your stay. It’s wonderful to know that the unit ticked every box for the ideal setting for an unforgettable getaway, and we hope you will join us again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- LAURA ROSA VIAL SEWAYBRICKER L.
Reviewed On: 8/13/2019
Trump Sunny Isles
good location, nice size but unit itself is very dated and not cleaned properly.<br/>Was in need of new kitchen utensils etc.
Response from Walker Vacation Rentals; Wednesday, January 15, 2020
Thank you for your review. We are delighted to hear that you loved the location and size of the unit. It truly is a tropical paradise in that part of South Florida. We appreciate your feedback and we will follow up with these concerns to ensure the units at Trump meet and exceed all customer's needs.
Reviewed On: 1/14/2020
recommended stay
very pleased. wish we stayed longer!! very clean, staff is very helpful, pool boys always asking if you need anything.
Response from Walker Vacation Rentals; Sunday, March 29, 2020
Thank you for joining us, and it was a pleasure hosting you. We’re delighted to know that you had everything you needed and more for the perfect getaway, and we hope you will join us again soon. Warmest Regards, Jeff Walker and The Walker Vacation Rental Team.
- Kelsey H.
Reviewed On: 3/23/2020
eh
I thought the room and view were nice. <br/>I didn't like the fact that I had no hand soap. Only two towels. What really bothered me and this was the deal breaker. I was charged an extra $100 per night hotel fee for which was never disclosed.
Response from Walker Vacation Rentals; Friday, July 31, 2020
Thank you for taking the time to give feedback on the unit at Trump International. Please note that ALL fees provided by the hotel or by WVR are fully disclosed on all communications prior to arrival. This information can be found in the contracts signed by guests and welcoming/arrival emails prior to your stay. We wish the hotel did not charge these fees, however it is completely out of our control. We are delighted you enjoyed the beautiful accommodations as well as the views the Hotel and area had to provide. We would love to welcome you back either at the Trump International Hotel unit or one of our many beautiful choices when choosing to stay in South Florida. Warmest Regards, Jeff Walker and the WVR Team.
- ROBERT F.
Reviewed On: 7/28/2020
Be aware of hidden extra charges
We read in previous reviews that people had to pay extra fees once they arrived at the hotel. Prior to booking, we called to the hotel AND to Expedia to make sure that it wasn’t the case and we were advised that NO EXTRA CHARGES were going to be charged. This is NOT true. When we arrived to the hotel, a $100 fee up to 2 people PER NIGHT and $50 extra for each additional person PER NIGHT WAS CHARGED. Location was perfect, room have everything you need, BUT as this is a private property in addition to pay that additional fee, you HAVE to clean everything including taking out the garbage before you leave.
Response from Walker Vacation Rentals; Sunday, October 25, 2020
Thank you for staying with us. It is stated in the Trump International Listing that the Hotel amenity fee is not included in the payment to WVR and daily cleaning is also not included. Prior to arrival, and in the guest confirmation, it states in BOLD lettering that the amenity fee is not included and in addition to the rental agreement which each guest IS required to accept. Each guest is also told prior to booking and then after booking, multiple times, that the amenity fee is NOT included. We are happy to hear that you did love the location and the property and did have everything you need for a wonderful stay. We would love to welcome you back to Trump International or any one of our beautiful homes/units. Thank you, Jeff Walker and the WVR Team.
Reviewed On: 10/20/2020
Wonderful
Noelle made the experience absolutely fantastic when checking in. Our flight was a red eye and we arrived at the hotel around 5:30am and weren’t supposed to check in until much later that afternoon. I sent a text message at 8am seeing if there was any possibility to get in early and she accommodated right away. She also walked me through the amenity details when originally booking.
Response from Walker Vacation Rentals; Saturday, November 21, 2020
Thank you for joining us, and it was a pleasure hosting you. WVR's prides ourselves on excellent customer service and 5 star reviews. We’re delighted to know that you had everything you needed and more for the perfect getaway, and we hope you will join us again soon! Best Regards, Jeff Walker and the WVR Team.
- Morgan C.
Reviewed On: 11/19/2020
No title
Yes we have reservations 15 min later we are sorry this room no available and all this one day before we arrive We almost had nervous break down
Response from Walker Vacation Rentals; Wednesday, December 23, 2020
Dear Guest- the reason the reservation was cancelled was due to lack of payment by THE guest. When the guest realized this, they immediately asked us to reinstitute the reservation and pay, which we successfully accomplished. Once the reservation was paid in full, the guests reservation proceeded as planned, Thanks, Jeff Walker and the WVR Team.
- Andy G.
Reviewed On: 12/20/2020
Horrible!
We had bugs flying all over our room, kept calling the property manager, no change. They did nothing.
Response from Walker Vacation Rentals; Saturday, February 27, 2021
Dear Guest, we pride ourselves on 5 star stays and customer service. At WVR we have scheduled maintenance and pest control service on ALL of our properties on a consistent basis. We are delighted to see that you loved the hotel's location despite the presence on South Florida wildlife. We would love to welcome you back at one of our many properties in the future. Best Regards, Jeff Walker and the WVR Team.
Reviewed On: 2/15/2021
Trump International
Excellent stay, very easy and convenient, everything was exactly as described.
Response from Walker Vacation Rentals; Sunday, February 14, 2021
Thank you for your kind words, and we’re elated to hear you enjoyed your stay. It’s fantastic to read that the unit met and exceeded your expectations for the perfect tropical retreat, and we look forward to your return! Best Regards, Jeff Walker and the WVR Team.
Reviewed On: 2/13/2021
Holiday Season under the sun
For our family, this is probably our 7th stay at the Trump International Miami Beach Hotel. As you can imagine, we love tine place for a few reasons: located in Sunny Isles, property located on the beach, ocean view rooms, rooms equipped with a kitchenette, some with washer and dryer, 2 large pools with waterfalls, great service overall, tennis courts and the Gili's pool and beach restaurant for lunches. What else can anybody ask?
- Martin B.
Reviewed On: 1/5/2017
Great location, but not well maintained.
The location is great, but this unit had the bathroom fan not working and leaking faucet.<br/>We had notified the management several times, but the problems were never fixed.
Response from Walker Vacation Rentals; Wednesday, March 21, 2018
Hi Rimma,
Thank you for joining us, and it was a pleasure hosting you. We’re delighted to know that the unit’s address helped to provide you with endless hours of strolling along the sands and shopping downtown. We regret that we weren’t able to remedy your inconveniences during your stay, but we will definitely address them as soon as we can. We hope you will return soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
Reviewed On: 3/19/2018
OK
The room looks as it is on the pictures, but, unfortunately, the cleanliness upon the check-in was completely unsatisfactory. We have found hair in the bathroom and inside the bed, as it was to be the fresh linen sheets. You can’t contact to the host directly. You need to leave the voice mail and see what’s going on. No bath robes or slippers, but you expect this items in this kind of place. The “cleaning team” as a one woman without any English cane to help and tried to talk with me, but she doesn’t speak English as I try to explain her some things. <br/>The furniture is all used up and looks very old with scratches and stains.<br/>Everything else was ����!
Response from Walker Vacation Rentals; Wednesday, January 10, 2018
Dear Iakov,
Thank you for joining us, and it was a pleasure hosting you. We’re delighted that you enjoyed the picturesque vistas, sandy shores, and unforgettable evening air, but we regret if the unacceptable condition of the room negatively impacted your stay. We're elated that you allowed our team to swiftly resolve the situation, and we hope that you will join us again.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Iakov S.
Reviewed On: 1/9/2018
Not a pleasant stay... Odor issues in the room
Room was in ok condition, just as described, except the fact that it had an awful odor, that hits you,the moment you walk in and makes it for a very unpleasant stay. I tried to air it out, that did not help, I had to purchase an air-freshening unit, that was on a timer and would spray air freshener every 9 min, to try to mask that awful smell. That did not help much. I am not sure what was the source of the odor, or what had happen in that room to cause that odor... I wish I could have moved to a different room or even a different hotel, unfortunately because of the boat show event in Miami, everything was sold out. Agent for the unit,did not have any alternatives available either.I would not stay in that room again. For a very modest savings, as compare to the hotel's direct pricing for my dates, my weekend in Miami was ruined. I am going to have to take all my clothes to the dry cleaners now, to get the remnants of the smell out. I have rented a few times before through Vrbo and Airbnb, but this is the first time that my experience was that bad. I think management of the Trump hotel should take notice of this issue, even though it is an owner's unit, it still reflects poorly on the Hotel. I would hope that hotel has a contract with the owners,that obligates owners to keep units up to certain standards, in order to be able to rent them out.
Response from Walker Vacation Rentals; Wednesday, February 28, 2018
Dear Rachel,
Greetings from South Florida! We’re delighted to read that you enjoyed your overall experience, and that the design and layout of the accommodations served you so well. However, we’re sorry if the humid air was a distraction from your visit. Being nestled along the coast, the scents here are different than those inland and we appreciate that it may not be a perfect fit for everyone. We hope that you will join us again, perhaps at one of our villas inland, and give us the opportunity to win back your heart.
Warm regards,
Jeff and The Walker Vacation Rentals Team
Reviewed On: 2/21/2018
Olga’s vacation
Well organized фand overall good .<br/>The front desk clerk was not frenidly when she checked us in . She did provide the key but did not say anything about the code . I had to come back and she did not even apologize . The comforter was not very clean . It needs to be delivered ASAP to a dry cleaning .
Response from Walker Vacation Rentals; Tuesday, February 27, 2018
Hi Olga,
Thank you for joining us, and it was a pleasure hosting you. We’re delighted to know that you enjoyed your visit, and following your review we make sure to work to ensure a positive environment for all of our guests. We hope that you will return soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Olga R.
Reviewed On: 2/24/2018
Trump Interntional 15th floor
The room has perfect views. It needs some TLC though. Locks on the doors are not functional. Furniture is worn out. This worked for a last minute booking, but I will not stay in that particular room again. The facility was very nice and the staff was friendly and helpful. Despite renting from an owner, we were required to pay a daily resort fee of $100. This makes the price of the room not such a deal. We had trouble with our TV. I called the rental company. Eventually I fixed it myself, but I never heard from the company over our 5 day stay.
Response from Walker Vacation Rentals; Thursday, March 22, 2018
Hi Michelle,
Thank you for joining us, and we appreciate you taking the time to share your feedback. We’re delighted to read that the unit’s unforgettable vistas and fantastic amenities helped to created an atmosphere of relaxation and rejuvenation. However, we regret if the condition of the unit did not meet your expectations. We hope that you will consider joining us again and give us the opportunity to win back your heart.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Michelle D.
Reviewed On: 3/21/2018
I will return
Thank you for a Great time in Miami.
Response from Walker Vacation Rentals; Thursday, April 12, 2018
Hi Jorge,
It was a pleasure hosting you, and thank you for joining us. It’s wonderful to know that the unit met and exceeded your expectations for the ideal retreat, and we hope that you will think of us in the future.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- JORGE R.
Reviewed On: 4/7/2018
Nice last minute vacation
My boyfriend and I decided on a last minute trip to sunny isle beach. I have stayed at the trump several times. This unit was great! The view from the 15th floor was breathtaking! The unit itself was clean and pretty well maintained except for a few simple things. The washer didn’t agitate so we couldn’t really wash the towels well and there was only one wash cloth. Also a couple of lights didn’t work. Would’ve been nice to have more towels and/or a working machine. The area around the hotel is nice with plenty of places to eat. Not sure what happened to the grocery store that used to be there but we rented a car so it was fine. The hotel staff and amenities were great. Of course I didn’t like paying $100 a day for those but oh well. The drinks at the bar were way over priced but were definitely very good! All together we loved our stay and would definitely stay in this unit again.
Response from Walker Vacation Rentals; Friday, April 27, 2018
Dear Ruth,
Thank you for joining us, and we’re elated you enjoyed your stay. It’s a pleasure to read that the unit ticked every box for the perfect getaway, including breathtaking vistas and the familiar feel of a tropical home-away-from-home. We hope you will join us again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Ruth Anne G.
Reviewed On: 4/26/2018
Great Experience!
The location is great, resort ammenities are amazing<br/>Room is clean, was not cleaned on a daily basis as it is a private unit, but we could have requested the service.Rental company were very attentive. Highly recommend it!
Response from Walker Vacation Rentals; Thursday, May 17, 2018
Dear Nellie,
Thank you for joining us, and we’re delighted you enjoyed your stay. It’s a joy to know that the unit ticked every box for the perfect getaway, featuring stress-free communication and unbeatable amenities. We look forward to hosting you again soon.
Warm regards,
Jeff and The Walker Vacation Rentals Team
- Nellie O.
Reviewed On: 5/15/2018