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max 6 guests      2 + 1 bedrooms      2 bathrooms
  • Attractions Attributes
    • churches
    • cinemas
    • festivals
    • library
    • marina
    • museums
    • playground
    • restaurants
    • Churches
    • Health/Beauty/Spa
  • General Attributes
    • Hair Dryer
    • Heating
    • Internet
    • Linens Provided
    • Living Room
    • Parking
    • Towels Provided
    • Washing Machine
  • Kitchen Attributes
    • Coffee Maker
    • Dishes & Utensils
    • Dishwasher
    • Kitchen
    • Microwave
    • Oven
    • Refrigerator
    • Stove
    • Toaster
    • Full Kitchen
    • Refrigerator
    • Coffee Maker
    • Ice Maker
    • Microwave
    • Toaster
    • Cookware
    • Blender
    • Cooking Utensils
    • Pots / Pans
    • Dishwasher
    • Glassware
    • Stove / Oven
    • Silverware
    • Tea Kettle
    • gas burner
    • Keurig Machine
  • Leisure_activities Attributes
    • antiquing
    • eco tourism
    • gambling casinos
    • horseback riding
    • photography
    • scenic drives
    • sight seeing
    • sledding
    • walking
  • Local_services_and_businesses Attributes
    • ATM/bank
    • fitness center
    • groceries
    • hospital
    • laundromat
    • massage therapist
    • medical services
  • Outside Attributes
    • Balcony
    • Lawn / Garden
    • Ski & Snowboard
  • Pool_spa Attributes
    • Communal Pool
  • Sports_and_adventure_activities Attributes
    • basketball court
    • cycling
    • fishing
    • freshwater fishing
    • golf
    • hiking
    • jet skiing
    • mountain biking
    • mountain climbing
    • mountaineering
    • pier fishing
    • rafting
    • sailing
    • skiing
    • snorkeling
    • swimming
    • water skiing
    • water tubing
    • wind-surfing
  • Suitability Attributes
    • children welcome
    • pets considered
  • Suitability_chkbox Attributes
    • Minimum Age Limit for Renters
  • Living Attributes
    • Ceiling Fans
    • Linens
    • Washer & Dryer
    • High Speed Internet
    • Fireplace
    • Hair Dryer
    • Central Heat Only
    • Games
    • Novels
    • Clothes Hangers
  • Business Attributes
    • Nearby ATM
    • Nearby Post Office
    • Nearby Internet Cafe
    • Nearby FedEx
    • Nearby Bank
  • Convenience Attributes
    • Area FitnessCenter
    • Nearby Medical Services
    • Nearby Grocery
    • Outlet Shopping
    • Movie Theatres
    • Golf Course
  • Culture Attributes
    • Caves
    • Museums
    • Recreation Center
    • Botanical Garden
    • Library
  • Outdoor Attributes
    • Balcony
    • Shared Pool
    • Private Entrance
  • Geographic Attributes
    • Secluded
    • Near Beach
    • Close to Town
    • Near Public Transportation
    • Near Lake
  • Entertainment Attributes
    • Games
    • Wireless Internet
    • Books

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Terms

The Property Manager (hereafter referred to as "we", "us", or "our") provides rental management services on behalf of homeowners ("Owners") who rent their properties (including the associated fixtures and furnishings)(the “Home”) to guests (the "Guest" or "you") seeking accommodations on a short term or long term basis (collectively, the “Services”). We are the Owner's property manager and authorized agent, who will perform the Services related to your reservation. By using the Home and Services, you agree to comply with and be legally bound by the terms and conditions of this guest agreement (the "Agreement"). This Agreement only applies to short term rentals and not long term rentals, which will be governed by the specific terms of your lease agreement with us.

1. Policies: Please treat our Owner's Home with the care you would at your own home and abide by following policies:

*Behave as you would in any home in which you live, with respect for property and neighbors.
*Unless otherwise stated in the Home listing, you must be over the age of 25.
*You will be an occupant of the unit during the entire reserved period and other occupants of the Home during your stay will be family members, friends, responsible adults or children under direct adult supervision.
*Do not exceed the maximum occupancy of the Home.
*No parties, noise that can be heard beyond the home lot line or in adjacent units, or any illegal activity may occur at the Home.
*No pets are allowed unless otherwise noted for specific properties and where you have paid a pet fee in connection with your booking in advance of your reservation.
*No smoking is allowed in or around any Home.
*Check-in time is 3pm and check-out time is 10am - we will notify you via email in advance if early check-in or late check-out will be available.
*Please use common courtesy at the home by keeping it clean, reporting any problems or damages, washing dishes as used, taking garbage to the outside bins, leaving towels in the bathrooms and sheets in the bedrooms, and not re-arranging furniture.

2. Cleaning: Each home will be cleaned and inspected by third-party cleaning contractors after your departure. We ask you to help us enable the cleaning crews as much as possible. They will appreciate simple things like leaving the home tidy, running the dishwasher, starting to wash the towels, and taking out the trash.

3. Swimming Pools, Hot Tubs, or Beach: If the home that you have reserved includes a pool or hot tub, or is on a beach, these can all be obviously dangerous. Guests should observe and adhere to all rules and policies as posted at the home and supervise all children at all times. Lifeguards are not provided. Decks and patios can be slippery when wet and can result in injury to anyone who is not careful. Guest accept and assumes all risks involved in or related to the use of a pool, hot tub, beach and deck/patio areas.

4. Home Damage Waiver: Each guest will be offered an optional Damage Waiver that protects you against unintended damage done to the Property. This is not insurance, and the Damage Waiver does not apply to intentional damage done by the Guest or your guests, or excessive wear and tear due to parties, smoking, pets or otherwise, or additional cleaning charges due to stains or spills, or fines incurred by the police or HOA due to noise, excessive trash or parking, or damage over the purchased amounts of either $3,000 or $5,000. If Tenant does not wish to purchase this Damage Waiver, a security deposit of $3,000, $5,000, or greater depending on Property will be required at the time of booking. If a Home requires an additional security deposit, we will explain this to you before confirming a reservation. Guest acknowledges that any damage or fines not covered by the Damage Waiver or above the amount of any security deposit can be charged to Guest (and Guest’s card on file). The Damage Waiver can be purchased up to the day prior to your reservation but not after it has started. You do not have to purchase this Damage Waiver. Please contact the Property Manager directly at if you do not wish to purchase the Damage Waiver.

5. Excessive Wear and Tear, Noise and Occupancy: If excessive wear and tear is found for the Home, or additional cleaning is necessary due to spills, trash left on site, stains to furniture, carpeting, linens, paint, wallpaper, or flooring, Guest authorizes the Property Manager to charge Guest for additional fees. Tenant will be provided with a receipt for any additional fees incurred upon request or as required by local laws or regulations. If at any time the maximum number of the Home’s occupants is exceeded or if we receive information about excessive noise, the Property Manager has the right to evict Guest and all occupants immediately and to charge Guest a minimum service fee of $250 with no refund for the balance of the remaining reservation. If any sign of smoking is discovered Guest authorizes the Property Manager to charge Guest an additional minimum $500 cleaning fee. Unless the reservation for the Home specifically allows a pet, if any sign of a pet is discovered, then Guest authorizes the Property Manager to charge Guest an additional minimum $500 cleaning fee. The Property Manager will return any balance of a security deposit to Guest, less any charges or amounts owed by Guest, within fourteen (14) days after the end of the reservation or as otherwise required by local laws or regulations. Any charges owed by Guest may be charged by the Property Manager to Guest’s card on file in addition to seeking any relief provided by law.

6. Maintenance and Access: We have the right to enter the home at any time during guest stay and we will diligently attempt to address maintenance issues as they occur. This is an associated risk of renting a single family residence or condo. If a maintenance issue occurs that cannot be fixed in a reasonable amount of time, and significantly affects your stay; we reserve the right to refund at our discretion or offer to relocate you to another home.

7. Phone and Internet: Unless otherwise specified, all homes are equipped with a high-speed Wi-Fi connection where service is available and we will provide you with any required Wi-Fi passwords. We do not provide a land line phones for all homes and suggest that you please use your mobile phone or Wi-Fi enabled phone for calls.

8. Furnished Rental and Supplies: The Property Manager's properties are fully furnished properties that will include bedspreads, linens, blankets, pillows, towels, a fully equipped kitchen, TV, furnishings unless otherwise specified. A limited starter supply of paper products, bath and dish soap are provided, but will not be replaced if consumed during your stay so we recommend bringing additional personal items with you. Staples (salt, pepper, foils, wraps, etc) are generally stocked by the owner of the home, however the Property Manager cannot commit these supplies being present. Guest is responsible for replacing stocked items as they are consumed. If there is a special type of item you are accustomed to using please provide for those items by bringing them with you. Extra towels are always recommended for homes on the beach, or with a pool or hot tub.

9. Weather and Other Unforeseen Events: The Property Manager does not accept liability for any inconveniences arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing, damage caused by weather/road conditions, natural disasters, acts of God or other reasons beyond its control. No refunds will be given for any delays or cancellations due to such conditions. Travel Insurance is highly recommended for any stay.

10. Homeowners Association: The Property Manager cannot warrant the usability or condition of amenities provided through homeowner associations, including, but not limited to pools, hot tubs, club houses, tennis courts, golf facilities, and picnic & beach facilities.

11. Indemnity: Neither Owner nor the Property Manager assumes any liability for loss, theft, damage or injury to Guest, his/her guests or other occupants in the Home. The Guest, for himself/herself, his/her heirs, assignors, executors and administrators, fully releases and discharges Owner and the Property Manager from any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the Guest, his/her guests or other occupants of the Home as a result of, or in connection with the occupancy of the Home and agrees to hold Owner and the Property Manager free and harmless of any claim or suit arising therefrom. In any action concerning the rights, duties or liabilities of the parties to this Agreement, or their principals, agents, successors or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs.

12. Sale Contingency: In the rare event the Home that that you have reserved is for sale, and/or is under a contract to sell, the Property Manager reserves the right to provide Guest with a comparable home at no additional cost to the Guest. Showings during occupancy are by appointment only at your prior approval.

13. Payment and Cancellations: We accept all major credit cards. For reservations made more than 30 days in advance, we only charge a deposit of 10% of the total reservation upon booking, with full payment due 30 days prior to check-in. For all reservations made within 30 days of check-in, we collect payment in full at the time of booking. All reservations which are made more than 10 days in advance are fully refundable if the guest cancels the reservation within 72 hours after the time of booking. After this cancellation period expires, all guest payments are non-refundable.

14. Other Terms and Conditions: Your booking is subject to the the Property Manager 's Terms, Privacy Policy and this Guest Agreement which can be found at /terms. Additionally, where specifically required by the terms of any applicable laws, regulations or Homeowner's Association rules (as determined by the Property Manager), then this Rental Agreement shall constitute a lease of the premises. If you would like to extend your reservation for additional dates, please call us for availability and pricing.

Payment Methods
Most major credit cards - Cash

Payment Balance
Balance and schedule of payments can be discussed the property manager or will be detailed under policies tab.

Booking Cancellation Conditions
Cancellation policies can be discussed with the property manager or will be detailed under policies tab.

Security or Damage Deposit
A refundable security/damage deposit will be required by the property manager.

Availability

Nightly rates shown do not include taxes, conditional rate adjustments or any applicable fees - request property or use rate calculator to obtain an accurate quote.

Nightly

2020

Rate Period Nightly
Jul 6 to Aug 27 Min Stay 2 nights 153 - 191 USD
Aug 28 to Sep 3 Min Stay 2 nights 192 - 220 USD
Sep 4 to Sep 7 Min Stay 3 nights (Arrival only on: Mon, Fri, Sat, Sun) 192 - 193 USD
Sep 8 to Oct 1 Min Stay 2 nights 209 - 243 USD
Oct 2 to Nov 24 Min Stay 2 nights 175 - 232 USD
Nov 25 to Nov 28 Min Stay 4 nights (Arrival only on: Wed, Thu, Fri, Sat) 284 - 295 USD
Nov 29 to Nov 30 Min Stay 2 nights (Arrival only on: Mon, Sun) 175 - 177 USD
Dec 1 to Dec 17 Min Stay 2 nights 209 - 243 USD
Dec 18 to Dec 26 Min Stay 4 nights 398 - 398 USD
Dec 27, 2020 to Jan 2, 2021 Min Stay 5 nights 393 - 409 USD

2021

Rate Period Nightly
Jan 3 to Jan 14 Min Stay 2 nights 255 - 303 USD
Jan 15 to Jan 17 Min Stay 4 nights (Arrival only on: Fri, Sat, Sun) 363 - 371 USD
Jan 18 to Feb 11 Min Stay 2 nights 255 - 303 USD
Feb 12 to Feb 14 Min Stay 4 nights (Arrival only on: Fri, Sat, Sun) 365 - 372 USD
Feb 15 to Feb 20 Min Stay 3 nights (Arrival only on: Mon, Tue, Wed, Thu, Fri, Sat) 273 - 348 USD
Feb 21 to Mar 31 Min Stay 2 nights 255 - 303 USD
Apr 1 to May 27 Min Stay 2 nights 175 - 232 USD
May 28 to May 30 Min Stay 3 nights (Arrival only on: Fri, Sat, Sun) 246 - 250 USD
May 31 to Jun 3 Min Stay 2 nights (Arrival only on: Mon, Tue, Wed, Thu) 209 - 210 USD
Jun 4 to Jun 17 Min Stay 2 nights 198 - 220 USD
Jun 18 to Jun 30 Min Stay 3 nights 148 - 178 USD
Jul 1 to Jul 5 Min Stay 4 nights (Arrival only on: Mon, Thu, Fri, Sat, Sun) 239 - 249 USD
Jul 6 to Aug 26 Min Stay 3 nights 148 - 178 USD

Weekly

2020

Rate Period Weekly
Jul 6 to Aug 27 Min Stay 7 nights 1,039 - 1,141 USD
Aug 28 to Sep 3 Min Stay 7 nights 1,341 - 1,386 USD
Sep 4 to Sep 7 Min Stay 7 nights (Arrival only on: Mon, Fri, Sat, Sun) 1,345 - 1,358 USD
Sep 8 to Oct 1 Min Stay 7 nights 1,489 USD
Oct 2 to Nov 24 Min Stay 7 nights 1,295 USD
Nov 25 to Nov 28 Min Stay 7 nights (Arrival only on: Wed, Thu, Fri, Sat) 1,988 - 2,018 USD
Nov 29 to Nov 30 Min Stay 7 nights (Arrival only on: Mon, Sun) 1,211 - 1,215 USD
Dec 1 to Dec 17 Min Stay 7 nights 1,489 USD
Dec 18 to Dec 26 Min Stay 7 nights 2,783 - 2,789 USD
Dec 27, 2020 to Jan 2, 2021 Min Stay 7 nights 2,752 - 2,863 USD

2021

Rate Period Weekly
Jan 3 to Jan 14 Min Stay 7 nights 1,849 - 1,902 USD
Jan 15 to Jan 17 Min Stay 7 nights (Arrival only on: Fri, Sat, Sun) 2,548 - 2,559 USD
Jan 18 to Feb 11 Min Stay 7 nights 1,902 USD
Feb 12 to Feb 14 Min Stay 7 nights (Arrival only on: Fri, Sat, Sun) 2,565 - 2,571 USD
Feb 15 to Feb 20 Min Stay 7 nights (Arrival only on: Mon, Tue, Wed, Thu, Fri, Sat) 2,082 - 2,397 USD
Feb 21 to Mar 31 Min Stay 7 nights 1,902 USD
Apr 1 to May 27 Min Stay 7 nights 1,295 USD
May 28 to May 30 Min Stay 7 nights (Arrival only on: Fri, Sat, Sun) 1,709 - 1,718 USD
May 31 to Jun 3 Min Stay 7 nights (Arrival only on: Mon, Tue, Wed, Thu) 1,418 - 1,422 USD
Jun 4 to Jun 17 Min Stay 7 nights 1,386 USD
Jun 18 to Jun 30 Min Stay 7 nights 1,117 USD
Jul 1 to Jul 5 Min Stay 7 nights (Arrival only on: Mon, Thu, Fri, Sat, Sun) 1,675 - 1,715 USD
Jul 6 to Aug 26 Min Stay 7 nights 1,117 USD

Long Term Stays

2020

Rate Period # Nights Long Term Stays
Jul 6 to Aug 27 Min Stay 30 nights 30 4,853 - 4,897 USD
Aug 28 to Sep 3 Min Stay 30 nights 30 5,096 - 5,276 USD
Sep 4 to Sep 7 Min Stay 30 nights (Arrival only on: Mon, Fri, Sat, Sun) 30 2,389 - 2,684 USD
Sep 8 to Oct 1 Min Stay 30 nights 30 2,389 USD
Oct 2 to Nov 24 Min Stay 30 nights 30 2,389 - 2,881 USD
Nov 25 to Nov 28 Min Stay 30 nights (Arrival only on: Wed, Thu, Fri, Sat) 30 8,236 - 8,254 USD

2021

Rate Period # Nights Long Term Stays
Jan 3 to Jan 14 Min Stay 30 nights 30 7,425 - 7,690 USD
Jan 15 to Jan 17 Min Stay 30 nights (Arrival only on: Fri, Sat, Sun) 30 10,389 - 10,399 USD
Jan 18 to Feb 11 Min Stay 30 nights 30 7,530 - 7,703 USD
Feb 12 to Feb 14 Min Stay 30 nights (Arrival only on: Fri, Sat, Sun) 30 10,380 - 10,403 USD
Feb 15 to Feb 20 Min Stay 30 nights (Arrival only on: Mon, Tue, Wed, Thu, Fri, Sat) 30 8,368 - 9,774 USD
Feb 21 to Mar 31 Min Stay 30 nights 30 7,615 - 7,770 USD
Apr 1 to May 27 Min Stay 30 nights 30 5,118 - 5,229 USD
May 28 to May 30 Min Stay 30 nights (Arrival only on: Fri, Sat, Sun) 30 6,842 - 6,857 USD
May 31 to Jun 3 Min Stay 30 nights (Arrival only on: Mon, Tue, Wed, Thu) 30 5,632 - 5,635 USD
Jul 6 to Aug 26 Min Stay 30 nights 30 4,853 - 4,897 USD

Verified vacation home reviews by real guests

All Owner Direct guest reviews posted are verified and confirmed individually by Owner Direct Vacation Rentals staff.

This property has no Owner Direct reviews yet.

Overall satisfaction (15 raters)
Property condition (15 raters)
Location (15 raters)
Cleanliness (15 raters)
Services from rental manager (15 raters)

The following review(s) were provided by the property manager.

Truckee Tall weeds out front, standing water, broken screens
- Michael B.
Reviewed On: 7/8/2020
Elegant European get-away This dreamy little cabin, nested into a forest at the edge of a creek, combines European charm and design with the best of California. It's perfectly appointed, peaceful, and simple but warm. We felt lucky to stay there.
Reviewed On: 7/2/2020
Truckee retreat Nice comfortable house great location. Everything we hoped for except the creek not as close as expected Response from TurnKey Vacation Rentals; Monday, September 30, 2019 Hi Steve, Thanks for taking the time to leave us a review and we are so glad to hear that you enjoyed Truckee and had a comfortable stay with us! We appreciate you taking care of our place. You were wonderful guests and we would love to have you back anytime! -The TurnKey VR Team
- steve m.
Reviewed On: 7/22/2019
Great Mountain Escape Very nice cozy chalet for our weekend getaway! I love the open living room with wall of windows overlooking pines and aspen trees. Very comfortable and clean. Close to hiking and mountain bike trails.
- Carolyn S.
Reviewed On: 8/21/2019
Tahoe Donner Getaway Nice cabin good location nice updated furnishings. No A/C but generally not needed.
- Jeff S.
Reviewed On: 8/27/2019
Nice little Cabin nice location with easy access to trails, well equipped.
- christophe b.
Reviewed On: 1/28/2020
Very Nice Surprise! We were attending a wedding in Truckee and I had to cook for the weeding. I was VERY surprised that the place had everything I needed including a Viking stove! It is pet friendly. However, there is no area to fence your furbabies in. The place is very roomy and beds are comfy!
- Yvonne F.
Reviewed On: 7/9/2018
father's day trip great rental space for grandpa, sons, and grandchildren.
- Mark R.
Reviewed On: 6/21/2018
Cozy Cabin in Tahoe Donner Our experience was good but a bit warm. The house seemed to retain the heat. My daughter could not sleep in loft beds due to how hot it got. If you are looking for a cabin with character, this is your place. It was tight when we had 6 people in for dinner but used the deck for to utilize space. Wish the lighting was fixed but the main room fan was working. Overall it was a nice place to stay for 3 to 4 people. Response from TurnKey Vacation Rentals; Friday, August 24, 2018 Hi Lisa, Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay.Please know that since your stay, the ceiling fan with lighting has been replaced. We can’t wait to have you stay with us again! -The TurnKey VR Team
Reviewed On: 7/24/2018
Donner cabin The rental was nice and the deck and access to trail out back were nice features. It was a bit smaller than we expected but had everything we needed. We had one issue for which we reached out to the rental agent, and they did their best to fix it quickly.
- Tracy M.
Reviewed On: 6/16/2018
Less than satisfactory stay - was expecting more from VRBO In a nutshell,<br/><br/>* 1st night couldn't get access to the house because they didn't clear the snow.<br/><br/>* left hanging and had to stay at an alternate location. <br/><br/>* 2nd day we finally get access to the house in the afternoon.<br/><br/>* Once in, we find the a tub of moldy water under the sink...apparently there was a slow leak known to the owner before we arrived. it reeked.<br/><br/>* door code never worked. had to keep calling VRBO.<br/><br/>* VRBO answer: one night refund, it was a net negative since I had to pay to stay another place. <br/><br/>* NET: What's the point of using VRBO: AirBnB would have probably provided a much better experience.<br/><br/> Response from TurnKey Vacation Rentals; Tuesday, March 5, 2019 Hello Dante, Thank you so much for leaving this review. We are sorry to hear about the issues you encountered and for any inconvenience this caused. Please know that driveway snow removal is completed by a 3rd party plow company. For this reason, we unfortunately cannot schedule our properties to be cleared at specific times as the plow service runs on their own routes during snow storms. While our local Field Operations Team does handle the shoveling of walkways, it appears that these areas were not cleared upon arrival due to continual snowfall throughout the day. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to remove the snow and we are so glad you called our 24/7 guest hotline to let us know about it. We have also addressed and resolved the issue with the sink. We know it doesn’t change things, but thank you for accepting the compensation we were able to offer you. Thanks again for your patience and if there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
- Dante C.
Reviewed On: 2/22/2019
Truckee cabin We loved the cabin, beautiful view, very comfortable. A lot of snow to the point we didn't get out as much as we wanted but we were very happy to enjoy the fire and comfort of the cabin.<br/>
- Jim L.
Reviewed On: 1/22/2019
Great Little Cabin in the Woods We loved staying at this cute rental. We loved the decor, view, and location. Our kids especially loved the 2 lofts to sleep in. The kitchen had everything we needed. The beds were comfy and the cabin was warm and cozy at night but also the fan helped out during the warmer days. The only bummer was that the door to the deck was broken but all we had to do was go out the front door and up the stairs. Our only regret is that we didn&#x2019;t have enough time to explore the beautiful woods around the cabin. A truly scenic location! Response from TurnKey Vacation Rentals; Friday, July 5, 2019 Hi Kristina, Thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear you enjoyed your stay with us. We agree the woods are fantastic and the scenery is what makes this home unique. We want to assure you we’ve since been able to fix the deck door and confirm that it is working properly at this time. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. You were perfect guests, and we’re looking forward to your next stay! -The TurnKey VR Team
Reviewed On: 6/30/2019
DO NOT STAY HERE Unless you want to get TRAPPED IN SNOW The lighting in the living room / over the dining room table. Dim is an understatement.<br/><br/>TurnKey's policy: shovel the walk before guest arrival + leave a shovel and snow melt for the guests. There is NO MENTION on the VRBO listing nor via email, the VRBO website or the tablet in the home that there is a narrow 50ft walkway from the garage (behind the home) to the front door. You mention the shovel & snow melt + snow removal service company FOR THE DRIVEWAY ONLY. <br/><br/>I called TurnKey about snow removal and received a text message response:<br/>"Regarding snow removal: We have the walkways serviced before guest arrival but when the guest is in house we do not have the walkways serviced. The only service that will come is the third party contracted driveway removal. The home should be supplied with a shovel and ice melt if the walkways need to be cleared. We hope this clarifies the situation. Thank you."<br/><br/>I responded noting how unacceptable this is and received an apology for the "inconvenience" and the message was forwarded to the local team. I sent a photo and received this verbatim response:<br/>"Turnkey policy is that the walkway is shoveled before guest arrival so they can access the unit but we do not have the man power to have someone visit properties during storms to shovel walkways, that is why we supply the homes with shovels and ice melt. If a guest would like the walkway shoveled during a storm it is at their own expense at a rate of $40/hr from an outside vendor. Homeowners have contracts with driveway snow removal when there is snow but is not required for daily walkway removal. We do apologize for the inconvenience but we do not have the man power to have our employees shoveling homes daily for every guest stay."<br/><br/>I DON'T CARE THAT THIS IS TAHOE AND IT SNOWS. Over 3 feet of snow fell from 24 hrs! We grew up in the North East & understand blizzards but this was on another level entirely. Had we not continually shoveled we'd h Response from TurnKey Vacation Rentals; Friday, April 5, 2019 Hi Sharon, Thank you so much for leaving this review. We are sorry to hear about the snow fall during your stay and for any inconvenience this caused. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. Please know that driveway snow removal is completed by a 3rd party plow company. For this reason, we unfortunately cannot schedule our properties to be cleared at specific times as the plow service runs on their own routes during snow storms. While our local Field Operations Team does handle the shoveling of walkways prior to arrival, we are unable to continually remove snow from walkways during heavy snowfall. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
- Sharon S.
Reviewed On: 3/17/2019
Very relaxing The home is nice. Good bedrooms. Kitchen and living area are nice as well. The lighting is poor. The ceiling fan/light in the living room did not function so we called. One person came and tried to fix it but failed. He said a handyman would be by, but he never showed. Response from TurnKey Vacation Rentals; Thursday, January 25, 2018 Hi Lance, Thank you for taking the time to leave a review and share your experience! We’re so happy to hear you enjoyed your stay with us. We would like to apologize for being unable to resolve the ceiling fan issue during your stay. Please know our local Field Operations Team is following up and will make sure it is repaired. By the way, you were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come stay again any time! -The TurnKey VR Team
Reviewed On: 1/23/2018

Listing History

  • This property owner/manager has been registered with Owner Direct since Jun 29, 2016.
  • This owner / manager has completed 312 successful bookings in total for all their properties through Owner Direct.com
  • The availability for this property was last updated on Jul 09, 2020
  • This owner's contact information has been verified by Owner Direct and past guests.

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Beautifully Remodeled 2BR w/ Big Deck, Fireplace & 2 Lofts – Backs to Creek

ID 240213 - 5 beds (2 queen, 2 single and 1 double). Base rent is for 6 occupants.
Truckee Vacation Rentals
This updated 2BR home sits in the quiet Tahoe Donner neighborhood and provides a central location for skiing, hiking, and enjoying local restaurants. After a day of adventuring, grill on the deck or gather around the fireplace for a game night. Sleeps 6.. PROPERTY OVERVIEW

This updated 2BR/2BA home sits in the quiet Tahoe Donner neighborhood and provides a central location for skiing or hiking and biking along the peaceful Alder Creek, which runs directly behind the property. Less than two miles from the Trout Creek Recreation Center, guests are invited to use the year-round and seasonal swimming pools, hot tubs, gym, sauna, and steam room for a small daily fee.

After a day of alpine adventures, grill dinner on the expansive deck or gather around the gas fireplace for a game night. Sleeps 6.

LIVING AREAS

With sun-filled, floor-to-ceiling windows and stylish, comfy furnishings, you’ll feel right at home in the large, open-concept living area. Between the sectional sofa and additional chairs, your party of six can comfortably spread out for a movie night on the 32” flat screen TV with Roku player. A gas fireplace adds warm ambiance on cool evenings.

KITCHEN & DINING

The open kitchen and dining room is a fabulous social space to gather for snacks and pre-dinner drinks. Fully stocked with all the gadgets you’ll need to prepare your favorite foods, the kitchen offers extensive counter space and bar seating for four. When dinner is ready, gather at the dining room table with seating for six.

BEDROOMS & BATHS

This home sleeps six guests total in the two bedrooms and two loft spaces.

The master bedroom, with a queen-size bed, provides a comfy spot to kick back, and a large closet offers plenty of storage. Guests in the master bedroom will enjoy an en-suite bathroom with a walk-in shower.

The second bedroom offers a queen bed and a flat screen TV. Climb a ladder to find a loft area which contains a full-size bed.

An additional loft space is located above the living room, by way of a ladder, and offers two twins beds.

OUTDOOR AREAS

Set against the backdrop of Alder Creek, which runs behind the home, the spacious back deck boasts wrap-around bench seating, patio chairs, and a barbeque grill.

There is also a trail that runs behind the property which provides excellent cross-country skiing, biking, and hiking.

EXTRA AMENITIES

Less than two miles from the rental, you will find Trout Creek Recreation Center. Guests are welcome to use the year-round and seasonal swimming pools, hot tubs, fitness center, sauna, and steam room for a nominal daily fee.

In-home guest amenities include complimentary Wi-Fi, a washer/dryer, and driveway parking for two vehicles.

THE LOCATION

Take a gorgeous, woodland hike less than a mile to Alder Creek Cafe, which offers a seasonal menu of organic, locally sourced meats and produce in addition to unique draft and bottled beers.

For something a little less casual, the Tahoe Donner Resort is proud to offer a classic bistro-style menu made with French and Pacific Rim influences at the award-winning Lodge Restaurant & Pub.

Or take the kids out for a family-friendly dinner with games at Pizza on the Hill.

Upon arrival, easily access your vacation home with a keyless secure door code; no need for an in-person key exchange. Your rental will be professionally cleaned and ready for you to enjoy. You can expect all comforts of a fine hotel, including shampoo, soaps, paper products, towels, and linens. Your home will include a HomeDroid tablet (electronic guest directory) providing specific home details, local suggestions, Wi-Fi access, TV instructions, and more.

If you need anything at all before, during, or after your stay, our 24/7 local team is always ready to help!;

License Number: HSR19-005908

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With Owner Direct you're never alone - customer support every day

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