New Resort w/ Pool, Restaurant & Fitness - Aflora

Cancellation Policy

If Guest cancels reservation thirty (30) days or more prior to the check-in date, they will receive a full refund. If Guest cancels reservation less than thirty (30) days prior to the check-in date, they will not receive a refund.

Rental Agreement

Please note a formal rental agreement with property specifics will be sent for e-signature through AdobeSign and must be completed within 48 hours of booking to confirm reservation.


RENTAL POLICIES
The following rental policies (“Rental Policies”) apply to all rental reservations between the individual, family, group, or legal entity (collectively referred to as “Guest”) and Elite Alliance Hospitality, LLC (“Manager”), who is the contracted agent of the owner of the Residence.


ENFORCEMENT OF THE RENTAL POLICIES
All rental policies will be enforced by the Property’s staff. Guests who violate these policies, shall be responsible for all costs incurred by the Property while in the process of rectifying the non-compliance. These costs shall also include the removal of all articles, vehicles, and substances from the Property, which were placed thereon in violation of these policies.


CHECK-IN PROCEDURE
Check-in is between 4:00 p.m and 10:00 p.m. on the Guest’s date of arrival. If Guest would like to check-in outside of this timeframe, this must be requested at least forty-eight (48) hours in advance by contacting the Manager at 877.594.3550 or . Please note that early and late check-in requests may not be approved.


CHECK-OUT PROCEDURE
Check-out time is 10:00 a.m. on the date of departure. Should the Guest depart after 10:00 a.m., a late departure fee equivalent to one night’s rent will apply. Guests are responsible for removing all personal belongings. All food & beverage items left behind will be discarded immediately following departure. The Property does not offer luggage or personal storage.


RESERVATION DEPOSIT
A reservation deposit equal to fifty percent (50%) of the total booking charges (rent, departure cleaning fee, guest service fee, security deposit, and taxes if applicable) is due at the time of confirmation of the reservation.


PAYMENT OF BALANCE
The balance of the total booking charges is due thirty (30) days prior to the check-In date. Manager accepts American Express, MasterCard, Visa, and Discover credit cards. Please note that any other charges related to Guest’s stay, be it usage or damage, will be assessed to the credit card on file. Rent and fees are subject to state, county, and city taxes if applicable. Fees and policies are subject to change without prior notice.


CANCELLATION POLICIES
If Guest cancels reservation thirty (30) days or more prior to the check-in date, they will receive a full refund. If Guest cancels reservation less than thirty (30) days prior to the check-in date, they will not receive a refund.


RENTER QUALIFICATION
The rental reservation must be held in the name of the Guest and check-in completed by an individual who is at least twenty-five (25) years of age. Manager reserves the right to refuse rental to anyone who fails to comply with this policy.


MAXIMUM OCCUPANCY
The maximum number of occupants is two (2) persons per bedroom, regardless of age. If the maximum occupancy is exceeded, Guest and occupants will vacate the Property and forfeit any rental payments.


QUIET HOURS
The Property’s quiet hours are 10:00 p.m. until 8:00 a.m. daily.


SAFETY
Any Guest observing unlawful, dangerous, or disruptive behavior should report concerns to employees, during the hours of operation. Guests are encouraged to call 911 if there is an emergency or dangerous threat. Guests are encouraged to keep exterior doors closed at all times and personal belongings secured. Firearms and all other weapons of any kind are not permitted on the Property at any time.


CHILDREN
Children will be the direct responsibility of their parents or legal guardians, including full supervision. All children under twelve (12) years of age must be accompanied by an adult when entering and/or utilizing the Property’s facilities.


MARINA (IF APPLICABLE)
No swimming, diving, or fishing is permitted in the marina area.


ADVERSE WEATHER CONDITIONS
In the event of adverse weather, Guests shall be responsible for adhering to and following all safety precautions that may be issued or recommended by the State or local authorities.


ATTIRE
It is expected that Guests will choose to dress in a fashion befitting the surroundings and atmosphere provided in the setting of the Property.


EXTERIOR GRILLING
Guest portable grills are prohibited.


RECREATIONAL TOYS
Roller skates, roller blades, and skateboards are not permitted to be used within the Property or stored on the walkways at any time. Walkways are strictly for foot traffic. Personal property such as bicycles and similar items shall be stored within designated areas.


SERVICE ANIMALS & PETS
Only Service Animals are authorized to be in the Property’s facilities and Residences and must be registered

with the Property. A Service Animal is any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained, or untrained, are not considered service animals either.

All pets must be securely leashed whenever outside the Residence and in the Property. No pets shall be allowed to run free. Pets shall not be permitted to defecate or urinate on the walkways or landscaped areas. Owners must clean up after their pets immediately.

No pet shall be permitted to behave in any fashion, or to make disturbing noises such as barking or crying, that interferes with the enjoyment of the Property. Guests are responsible for damage or injury caused by an animal owned by the Guests or under the Guest's control. Aggressiveness, viciousness, biting or any behavior causing injury to any person shall be grounds for immediate removal of the pet from the Property.


PROHIBITED ACTIVITIES WITHIN THE PROPERTY
The walkways shall not be obstructed in any manner and shall be kept free and clear of rubbish, debris, and other unsightly or unsanitary material.

No Guest shall throw, sweep, or allow the falling of any article or water from a Residence. No articles such as laundry, rugs, towels, bathing suits, mops or other similar articles shall be hung, shaken, or spread on the patios, balconies or within the Property or outside of the Residences.


GARAGE, PARKING & TRAILERS
Parking within the Property shall be restricted to private automobiles. Guests are limited to the number of designated parking areas, which varies per Residence.

A Guest shall not park any vehicle as to obstruct or otherwise impede ingress or egress to any parking space. Nothing shall be attached to the vehicle which may impede ingress or egress to any parking space such as trailers, bicycle racks, etc. attached to a hitch which extend behind a vehicle. No parking will be allowed on grassed areas. "No Parking" signs must be observed.

There is no on-site parking available for boat trailers. Please contact us in advance if assistance is needed with finding a storage facility.

Employees shall have the authority to prohibit any vehicle, including any motorcycle or motor scooter, or the operation of the vehicle within certain locations or within the Property which it determines constitutes a nuisance due to its noise level.

No vehicle is permitted within the Property which leaks oil, brake fluid, transmission fluid or other fluids. If noted, Guest will be charged for cleaning and vehicle will not be permitted access to the Property. A vehicle, which cannot operate on its own power, shall be removed from the Property.

Any vehicle, parked in violation of these or other restrictions contained herein or as mandated by the Property, may be towed at the sole expense of the Guest. Upon departing the Residence at checkout time, Guests are expected to remove vehicles from the Property concurrently.


GARBAGE REMOVAL
Guests are responsible for removing their refuse and placing it in the designated area. Recycling is encouraged.


NUISANCES
Nuisance behavior will be determined at the reasonable discretion of an employee, and the employee shall have the authority to instruct Guests to cease such behavior. Excessive noise and/or other nuisance behavior by Guests is prohibited. Guests are responsible for controlling the loudness of group gatherings, TVs, electronics, and/or stereos at all times.

Feeding wildlife is prohibited at the Property.


SMOKING
Smoking of cigarettes, e-cigarettes, cigars, pipes or any other tobacco or similar products that create smoke or odors are not permitted within the interior of the Residences or the Property’s facilities. Smoking is permitted in designated areas.


POOL GUIDELINES
Pool guidelines and policies are available at the Property.


GENERAL FITNESS FACILITY RULES (IF APPLICABLE)
Fitness Facility guidelines and policies are available at the Property.


Any questions referring to the policies and procedures should be directed to the Property management.

PetsAllowed

No